administration support to one of our teams. As an Administrator, your responsibilities will include: Overseeing and managing the administration of the repairs and maintenance service Approving and coding completed jobs using NHF/Bespoke SOR Acting as the main point of contact for tenants and contractors regarding repair issues … schedule and coordinate works Processing invoices, purchase orders, and financial records accurately Analyzing and producing reports Handling complaints and queries efficiently to ensure excellent customerservice Supporting team members with complex repairs cases and providing guidance on best practices About You: Proven experience in a similar role within … skills Excellent organizational and time-management skills Ability to manage a high workload and meet deadlines Strong communication skills, both written and verbal A customer-focused approach with the ability to handle challenging situations In return, you will be offered: A full-time position with a competitive salary Immediate More ❯
Local London Council is seeking a skilled and proactive Test Lead to oversee all QA activities on a major Dynamics 365 CustomerService project. This critical role involves leading the testing strategy and ensuring high-quality delivery across both internal teams and an external delivery partner. The successful … s internal expectations. This is an exciting opportunity to help drive quality assurance on a complex, high-profile technology programme, contributing directly to improved customer experiences and operational efficiency within the Council. Essential Skills and Experience Proven experience as a Test Lead or QA Manager in complex digital transformation … projects. Strong knowledge of Microsoft Dynamics 365 Customer Service. Experience managing User Acceptance Testing (UAT), including planning, coordination, and stakeholder engagement. Excellent communication and stakeholder management skills. Ability to work cross-functionally with both business and technical teams. A proactive and detail-oriented approach, with a commitment to driving More ❯
and fixes (e.g. logins, application issues, mobile, laptops) * Perform morning walkthrough to ensure printers and meeting room equipment is working correctly * Provide exceptional, friendly customerservice to users when assisting them with IT queries * Support the IT Manager with ad-hoc technical duties as directed * Communicate effectively with … the customer and manage technical queries in line with company standards and SLA's Required Skills & Experience * Demonstrable technical IT support experience at 1st/2nd Line level * Highly personable and approachable individual, able to support users at all levels * Strong understanding of traditional IT environments (and associated hardware More ❯
and backed by various other awards for their excellence. They are now continuing their expansion across EMEA and are looking for a French-speaking Customer Success Manager to join their growing London team. The Role As a Customer Success Manager , you’ll work closely with major partners across … campaign execution and post-campaign analysis. You’ll be part of a collaborative, supportive CS team, focused on delivering seamless digital sampling experiences, exceptional customerservice, and strong retention outcomes. This is a hands-on role that blends campaign execution, relationship management, and strategic consulting. Key Responsibilities: Manage More ❯
london, south east england, united kingdom Hybrid / WFH Options
CD Recruitment
and backed by various other awards for their excellence. They are now continuing their expansion across EMEA and are looking for a French-speaking Customer Success Manager to join their growing London team. The Role As a Customer Success Manager , you’ll work closely with major partners across … campaign execution and post-campaign analysis. You’ll be part of a collaborative, supportive CS team, focused on delivering seamless digital sampling experiences, exceptional customerservice, and strong retention outcomes. This is a hands-on role that blends campaign execution, relationship management, and strategic consulting. Key Responsibilities: Manage More ❯
and contribute to a culture of continuous learning. We work with some of the world's largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe's fastest-growing providers of CX transformation solutions, we're … committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic Client Director to join our sales team. The successful candidate will drive new business initiatives … business drivers to effectively position and promote Sabio solutions. Collaboration with the presales and consultancy team to develop business cases based on ROI or customerservice improvements will also be essential. The ideal candidate will have experience in solution/insight selling, a strong cultural fit with the More ❯
with technical roadmaps, while supporting change demands from domains or centres of excellence. You will be supporting the delivery of a robust production management service for relevant infrastructure platforms. In addition, you will be contributing to the delivery of customer outcomes, innovation and early learning by contributing to … from cross platform initiatives and supporting the delivery of regulatory reporting. Participating and seeking out opportunities to simplify the platform infrastructure, architecture, services and customer solutions, guarding against introducing new complexity. Building relationships with platform, domain and relevant cross-domain stakeholders. Making sure that controls are applied and constantly … domains such as zOS, zOS Connect, zVM, GDPS, RACF, CA-View and SYSVIEW. Knowledge of relevant industry standard toolsets and processes to drive up customerservice within an IT environment. An understanding of operational principles of a zOS Sysplex. Good collaboration and stakeholder management skills. This role is More ❯
in London for a high-profile Client. We are looking for the most vibrant, exciting, enthusiastic candidate. We want team members to be outgoing, customer focused, always willing to help and always willing to own a problem to completion. Joining a Multi-Skilled Team in delivery an excellent customer … Lead Meeting Room Management, AV and meeting support, supply and equipment management Build and maintain effective relationships with internal/external suppliers by resolving service issues and acting as an ambassador for both Pareto and the Workplace team. Carry out regular audits throughout the office and report any issues. … Experience and knowledge: Excellent communication, coaching and feedback skills. Experience in a fast-paced environment. IOSH Level 3 Managing Safety Proven experience in a customerservice environment. PC literate and competent in all relevant Google applications, i.e., Google docs, Sheet, Google slides, G-Calendar and Drive Key Skills More ❯
enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Do you … predictive models and optimization algorithms to help us build state of the art Support organization? At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. We set big goals and are looking for people … will help drive a more efficient operations network and optimize cost. In this role, you will partner with data engineering, Tooling team, operations, Training, CustomerService, Capacity planning and finance teams, driving optimization and prediction solutions across the network. Key job responsibilities We are looking for an experienced More ❯
You close key deals with agencies, media buyers, and direct advertisers. You build strong relationships with key clients and partners, ensuring best-in-class customerservice, overall campaign success, and high levels of customer satisfaction. You serve as a trusted consultant with major customers to optimize their More ❯
At Q4, we make an impact together, obsess over our customer, operate with integrity, and bring big ideas to life. Q4 is charting a bold new path for investor relations as the first AI-driven IR Ops Platform, providing everything an IR team needs to succeed on a single … and adopting new tools, as well as redefining internal processes to ensure a great client experience. Attention to detail, time management and outstanding client service skills will lead you to great success in this role. What you'll do Build and produce quarterly earnings and ad hoc webcasts using … and ad hoc conference calls through Q4's vendors. Work directly with clients to execute on webcast and conference call events, while providing excellent customerservice and ensuring the event runs smoothly. Coordinate all elements of an event with the assigned client. i.e: Receiving slides, scripts and Q More ❯
closing the sale. Ability to stand up in front of executive and articulate a business case. Travel up to 30-40% of the time. Customer oriented background required (sales, support, customerservice). Qualities of cooperation, adaptability, flexibility as changes occur in the department, and maintaining a More ❯
to transforming the way UK freelancers, small businesses, and creatives manage their finances and administrative tasks. By merging cutting-edge AI technology with unparalleled customerservice, ANNA Money simplifies your professional life so that you can focus on what truly matters-growing your business. With a robust team … on ANNA for their banking and administrative needs. Position Overview We are looking for a Senior Product Designer who shares our vision for creating customer-centric solutions. As part of our design team, you will play a crucial role in designing experiences that resonate with our users while effectively … data science teams to design effective and exceptional user experiences Conduct user research and usability testing to gather insights that inform design decisions. Translate customer insights and business requirements into conceptual ideas, interaction models, user flows, wireframes, prototypes and design specifications Design experiences with logic flows, high and low More ❯
+ Benefits | London/Hybrid Zachary Daniels are partnering with a high-profile brand in the sports and retail sector , known for delivering exceptional customer experiences both online and in-store. We're currently recruiting for an Online Trading Manager to join the business on a fixed-term basis … Trading Manager , you'll take ownership of online trading performance, campaign execution and digital merchandising - all while driving sales and delivering a first-class customer experience. Key Responsibilities as Online Trading Manager: Monitor, analyse and report on eCommerce KPIs to drive data-led trading decisions Oversee stock levels and … Manage product uploads, on-site merchandising, and continuous site optimisation Coordinate with fulfilment partners to maintain high standards in delivery and logistics Partner with customerservice to enhance the post-purchase journey and support mobile-first user needs Maintain accuracy across product and content pages, while supporting auction More ❯
+ Benefits | London/Hybrid Zachary Daniels are partnering with a high-profile brand in the sports and retail sector , known for delivering exceptional customer experiences both online and in-store. We're currently recruiting for an Online Trading Manager to join the business on a fixed-term basis … Trading Manager , you'll take ownership of online trading performance, campaign execution and digital merchandising - all while driving sales and delivering a first-class customer experience. Key Responsibilities as Online Trading Manager: Monitor, analyse and report on eCommerce KPIs to drive data-led trading decisions Oversee stock levels and … Manage product uploads, on-site merchandising, and continuous site optimisation Coordinate with fulfilment partners to maintain high standards in delivery and logistics Partner with customerservice to enhance the post-purchase journey and support mobile-first user needs Maintain accuracy across product and content pages, while supporting auction More ❯
+ Benefits | London/Hybrid Zachary Daniels are partnering with a high-profile brand in the sports and retail sector , known for delivering exceptional customer experiences both online and in-store. We're currently recruiting for an Online Trading Manager to join the business on a fixed-term basis … Trading Manager , you'll take ownership of online trading performance, campaign execution and digital merchandising - all while driving sales and delivering a first-class customer experience. Key Responsibilities as Online Trading Manager: Monitor, analyse and report on eCommerce KPIs to drive data-led trading decisions Oversee stock levels and … Manage product uploads, on-site merchandising, and continuous site optimisation Coordinate with fulfilment partners to maintain high standards in delivery and logistics Partner with customerservice to enhance the post-purchase journey and support mobile-first user needs Maintain accuracy across product and content pages, while supporting auction More ❯
london (city of london), south east england, united kingdom
Zachary Daniels
+ Benefits | London/Hybrid Zachary Daniels are partnering with a high-profile brand in the sports and retail sector , known for delivering exceptional customer experiences both online and in-store. We're currently recruiting for an Online Trading Manager to join the business on a fixed-term basis … Trading Manager , you'll take ownership of online trading performance, campaign execution and digital merchandising - all while driving sales and delivering a first-class customer experience. Key Responsibilities as Online Trading Manager: Monitor, analyse and report on eCommerce KPIs to drive data-led trading decisions Oversee stock levels and … Manage product uploads, on-site merchandising, and continuous site optimisation Coordinate with fulfilment partners to maintain high standards in delivery and logistics Partner with customerservice to enhance the post-purchase journey and support mobile-first user needs Maintain accuracy across product and content pages, while supporting auction More ❯
Bank | Hybrid 📍 London 💼 Full-time | Flexible hours | Great benefits Shawbrook is a new type of specialist financial services company, combining the relentless focus on customerservice and innovation you would expect from a fintech with the expertise and certainty of a bank. Shawbrook is driven by a purpose … to solve complex problems that unlock opportunity for its rapidly growing customer base of over 400,000 UK consumers and businesses. Our success would not have been possible without our Team. Our people differentiate us from the competition through their deep sector knowledge, they are the life force of More ❯
Bank | Hybrid 📍 London 💼 Full-time | Flexible hours | Great benefits Shawbrook is a new type of specialist financial services company, combining the relentless focus on customerservice and innovation you would expect from a fintech with the expertise and certainty of a bank. Shawbrook is driven by a purpose … to solve complex problems that unlock opportunity for its rapidly growing customer base of over 400,000 UK consumers and businesses. Our success would not have been possible without our Team. Our people differentiate us from the competition through their deep sector knowledge, they are the life force of More ❯
Location Grays SDC01 Data Centre Are you keen on providing excellent customerservice and working with multiple teams to help find solutions to problems? Can you deliver service excellence to our customers within a defined framework? Do you want to make an impact and change the way … will involve dealing directly with customers, you will also work closely with other Data Centre teams and Fujitsu Business units to pro-actively safeguard customer services, maintain Data Centre installation standards and the upkeep of configuration management toolsets. Your experience Good communication skills and to be able to communicate More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Webgains
ABOUT US: Webgains is the Service-First affiliate network, delivering outstanding support, strategic expertise, and winning affiliate partnerships to thousands of leading retail brands worldwide. Webgains combines seamless experience with a wide range of powerful tools and automations for advertisers and publishers, as well as robust GDPR complaint tracking … and an early finish on a Friday. ABOUT YOU If you are a confident, dynamic, and self-motivated marketing professional, dedicated to providing exemplary customerservice to a network of advertisers and publishers, then this role sounds perfect for you. If this sounds like you, wed love for … the ability to multi-task. KEY ROLE RESPONSIBILITIES Demonstrate strong decision making in line with company goals, social, and environmental best practice Deliver excellent service and relationship management to clients and publishers across assigned accounts Ownership of assigned accounts delivery and service levels, pro-actively providing insights to More ❯
the tech community and build the BrainStation brand beyond the campus Requirements Bachelor's degree or equivalent experience 1-3 years experience in a customer or client-facing role Strong attention to detail Thrives in a fast-paced environment Willing to try new things and pivot as needed Professional … verbal and written communication skills, including public speaking experience A dedication to providing the best customerservice and experience Willingness to help out where needed in all facets of the organisation A passion for learning new skills Perks and Benefits Comprehensive Health & Wellness Benefits Package Retirement Planning New More ❯
Company Description WALT Labs, a leading managed service provider, is dedicated to empowering businesses by harnessing the power of cloud technology. Our team specializes in delivering customized solutions tailored to meet the unique needs of our clients, driving growth and operational efficiency across industries. From supporting small businesses with … seamless data migration to enabling large corporations to manage complex infrastructure projects, we provide exceptional service while staying at the forefront of cloud technology advancements. Role Description This is a full-time on-site role 3 days a week minimum in Kings Cross London. We are seeking a skilled … Understanding of cloud security and performance optimisation best practices. Knowledge of scripting or automation tools (e.g., Python, Terraform) is a plus. Excellent communication and customerservice skills. Certifications in GCP (Professional certifications) are highly desirable. Ability to work under pressure and prioritise tasks effectively. Bachelor’s degree in More ❯
Company Description WALT Labs, a leading managed service provider, is dedicated to empowering businesses by harnessing the power of cloud technology. Our team specializes in delivering customized solutions tailored to meet the unique needs of our clients, driving growth and operational efficiency across industries. From supporting small businesses with … seamless data migration to enabling large corporations to manage complex infrastructure projects, we provide exceptional service while staying at the forefront of cloud technology advancements. Role Description This is a full-time on-site role 3 days a week minimum in Kings Cross London. We are seeking a skilled … Understanding of cloud security and performance optimisation best practices. Knowledge of scripting or automation tools (e.g., Python, Terraform) is a plus. Excellent communication and customerservice skills. Certifications in GCP (Professional certifications) are highly desirable. Ability to work under pressure and prioritise tasks effectively. Bachelor’s degree in More ❯
Company Description WALT Labs, a leading managed service provider, is dedicated to empowering businesses by harnessing the power of cloud technology. Our team specializes in delivering customized solutions tailored to meet the unique needs of our clients, driving growth and operational efficiency across industries. From supporting small businesses with … seamless data migration to enabling large corporations to manage complex infrastructure projects, we provide exceptional service while staying at the forefront of cloud technology advancements. Role Description This is a full-time on-site role 3 days a week minimum in Kings Cross London. We are seeking a skilled … Understanding of cloud security and performance optimisation best practices. Knowledge of scripting or automation tools (e.g., Python, Terraform) is a plus. Excellent communication and customerservice skills. Certifications in GCP (Professional certifications) are highly desirable. Ability to work under pressure and prioritise tasks effectively. Bachelor’s degree in More ❯