801 to 825 of 4,747 Customer Service Jobs in London

docking stations) and local network printer systems Receive materials and spare parts, inventory, prepare for installation, install, and provide feedback to customers Demonstrate excellent customer service at all times Qualifications Technical/Business Skills Good technical knowledge of workplace environment and end-user services: Windows environment, Office … ticket tracking) IT Support experience in a large enterprise environment (+400 users) Essential Experience/Skills At least 1 year of onsite support and customer care experience Positive attitude for customer service, interpersonal skills, listening and analytical skills, team spirit Motivation and desire to learn and improve More ❯

As a Technical Engineer, you will be responsible for: Internal Service Desk Provide first line support to internal users for all enquiries into the IT service desk. Diagnose, troubleshoot and test solutions for all issues and where necessary escalate to relevant other technical teams. Provide desktop PC, laptop … as necessary. Manage network infrastructure at the headquarters, including: Domain maintenance. Mail servers. Messaging gateways. Anti-virus servers. File servers. RSA servers. Server and Customer Equipment Production Ensure hardware produced by both Redwood and third-parties is working effectively and efficiently. Follow all Group policies and procedures in the … production, logging, posting and/or deploying of hardware. Personally deploy hardware on sites when required. Establish relationships with external strategic partners when necessary. Customer Service and Communication Deliver high standards of customer service, regularly updating users on progress as necessary. Establish and maintain good relationships More ❯

Yorktel is seeking an AV Technician to join their growing team! The AV Technician II On-site will be based at the customer location and will look after all AV conference technology at that location to ensure that it is in proper working order. They will interface directly with … the customer to ensure complete user satisfaction in their collaboration experience. The position requires a high level of interpersonal and professional skills. This position should have strong customer service skills as well as a solid knowledge of AV and Cisco collaboration technologies to effectively support end users. … or issues and ensure resolution of any problems, working closely in conjunction with assigned team members. This position requires regular planning to support incoming Customer issues. This position must regularly communicate answers to complex questions and respond to detailed inquiries. This position may sometimes handle and is expected to More ❯

marketer with strong problem-solving skills, a team-first attitude, and a passion for sports, culture, and entertainment to drive in-store traffic, enhance customer engagement, and create compelling marketing campaigns that capture the energy of collectibles culture and sports fandom Role Responsibilities Marketing & Brand Execution Develop and implement … to find synergies in product/content roll out plans and ensure store social channels are aligned to with social media best practices Managing customer service queries through social media with relevant internal customer service team Community and partnership management Manage the run-of-show of More ❯

a Tech Help Engineer, you will be responsible for: Serving as the point of contact for addressing all issues and requests reported to the Service Desk regarding InfoSec-related work items. Taking ownership of technical issues by capturing all relevant information and recording the detail in the Service … of-hours support (if required). Offering deskside assistance, assembling corporate-specific laptops according to standard security procedures, and managing end-user compute colleagues' service provisioning and de-provisioning. Being flexible in a 24/7 global support environment. Continuously learning and staying up to date with the latest … security and technology trends and threats. What we are looking for: Technical Expertise Provide top-quality support with a high degree of customer service, technical expertise, and timeliness. Strong troubleshooting and customer service skills to promptly respond to tickets and questions. Install, configure, and troubleshoot hardware More ❯

Join us as a Customer Support Analyst at Cority Be among the first 25 applicants for this role, posted a week ago. About Meddbase, a Cority Company: Meddbase is the UK's leading online EHR SaaS solution, designed for healthcare professionals seeking a secure practice management and patient record … and ticket updates. The goal is to resolve client issues within SLAs and share insights to support team knowledge. Key Responsibilities: Respond promptly to customer inquiries via phone or email, ensuring accurate issue resolution. Assist clients with technical problems such as login issues, system errors, and configuration questions. Document … Proactively suggest improvements and new ideas. Qualifications: Bachelor’s degree in relevant fields or equivalent experience; healthcare industry experience is a plus. Experience in customer service or help desk roles, preferably in software/tech environments. Strong analytical and problem-solving skills. Excellent communication skills, both verbal and More ❯

Remote Service Desk Engineer Location: Remote Contract Type: Full-Time Primary Shift: Monday to Friday, morning shift 07:00am – 15:30pm, evening shift: 5:30PM-6:30PM Focus on backup checks and monitoring alerts The Company Syntax Integration is a Managed Services Provider based in central London, primarily serving … clients in the financial, property, and investment sectors. Job Responsibilities Daily Operations: Perform comprehensive backup checks and monitor customer alerts daily. Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: Respond to customer calls and tickets. Ensure prompt resolution or escalation … on standby for out-of-hours calls and tickets during designated on-call shifts. Address urgent issues requiring immediate attention during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems More ❯

Remote Service Desk Engineer Location: Remote Contract Type: Full-Time Primary Shift: Monday to Friday, morning shift 07:00am – 15:30pm, evening shift: 5:30PM-6:30PM Focus on backup checks and monitoring alerts The Company Syntax Integration is a Managed Services Provider based in central London, primarily serving … clients in the financial, property, and investment sectors. Job Responsibilities Daily Operations: Perform comprehensive backup checks and monitor customer alerts daily. Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: Respond to customer calls and tickets. Ensure prompt resolution or escalation … on standby for out-of-hours calls and tickets during designated on-call shifts. Address urgent issues requiring immediate attention during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems More ❯

Remote Service Desk Engineer Location: Remote Contract Type: Full-Time Primary Shift: Monday to Friday, morning shift 07:00am – 15:30pm, evening shift: 5:30PM-6:30PM Focus on backup checks and monitoring alerts The Company Syntax Integration is a Managed Services Provider based in central London, primarily serving … clients in the financial, property, and investment sectors. Job Responsibilities Daily Operations: Perform comprehensive backup checks and monitor customer alerts daily. Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: Respond to customer calls and tickets. Ensure prompt resolution or escalation … on standby for out-of-hours calls and tickets during designated on-call shifts. Address urgent issues requiring immediate attention during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems More ❯

Remote Service Desk Engineer Location: Remote Contract Type: Full-Time Primary Shift: Monday to Friday, morning shift 07:00am – 15:30pm, evening shift: 5:30PM-6:30PM Focus on backup checks and monitoring alerts The Company Syntax Integration is a Managed Services Provider based in central London, primarily serving … clients in the financial, property, and investment sectors. Job Responsibilities Daily Operations: Perform comprehensive backup checks and monitor customer alerts daily. Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: Respond to customer calls and tickets. Ensure prompt resolution or escalation … on standby for out-of-hours calls and tickets during designated on-call shifts. Address urgent issues requiring immediate attention during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems More ❯

Remote Service Desk Engineer Location: Remote Contract Type: Full-Time Primary Shift: Monday to Friday, morning shift 07:00am – 15:30pm, evening shift: 5:30PM-6:30PM Focus on backup checks and monitoring alerts The Company Syntax Integration is a Managed Services Provider based in central London, primarily serving … clients in the financial, property, and investment sectors. Job Responsibilities Daily Operations: Perform comprehensive backup checks and monitor customer alerts daily. Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: Respond to customer calls and tickets. Ensure prompt resolution or escalation … on standby for out-of-hours calls and tickets during designated on-call shifts. Address urgent issues requiring immediate attention during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems More ❯

Remote Service Desk Engineer Location: Remote Contract Type: Full-Time Primary Shift: Monday to Friday, morning shift 07:00am – 15:30pm, evening shift: 5:30PM-6:30PM Focus on backup checks and monitoring alerts The Company Syntax Integration is a Managed Services Provider based in central London, primarily serving … clients in the financial, property, and investment sectors. Job Responsibilities Daily Operations: Perform comprehensive backup checks and monitor customer alerts daily. Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: Respond to customer calls and tickets. Ensure prompt resolution or escalation … on standby for out-of-hours calls and tickets during designated on-call shifts. Address urgent issues requiring immediate attention during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems More ❯

Remote Service Desk Engineer Location: Remote Contract Type: Full-Time Primary Shift: Monday to Friday, morning shift 07:00am – 15:30pm, evening shift: 5:30PM-6:30PM Focus on backup checks and monitoring alerts The Company Syntax Integration is a Managed Services Provider based in central London, primarily serving … clients in the financial, property, and investment sectors. Job Responsibilities Daily Operations: Perform comprehensive backup checks and monitor customer alerts daily. Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: Respond to customer calls and tickets. Ensure prompt resolution or escalation … on standby for out-of-hours calls and tickets during designated on-call shifts. Address urgent issues requiring immediate attention during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems More ❯

Remote Service Desk Engineer Location: Remote Contract Type: Full-Time Primary Shift: Monday to Friday, morning shift 07:00am – 15:30pm, evening shift: 5:30PM-6:30PM Focus on backup checks and monitoring alerts The Company Syntax Integration is a Managed Services Provider based in central London, primarily serving … clients in the financial, property, and investment sectors. Job Responsibilities Daily Operations: Perform comprehensive backup checks and monitor customer alerts daily. Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: Respond to customer calls and tickets. Ensure prompt resolution or escalation … on standby for out-of-hours calls and tickets during designated on-call shifts. Address urgent issues requiring immediate attention during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems More ❯

Remote Service Desk Engineer Location: Remote Contract Type: Full-Time Primary Shift: Monday to Friday, morning shift 07:00am – 15:30pm, evening shift: 5:30PM-6:30PM Focus on backup checks and monitoring alerts The Company Syntax Integration is a Managed Services Provider based in central London, primarily serving … clients in the financial, property, and investment sectors. Job Responsibilities Daily Operations: Perform comprehensive backup checks and monitor customer alerts daily. Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: Respond to customer calls and tickets. Ensure prompt resolution or escalation … on standby for out-of-hours calls and tickets during designated on-call shifts. Address urgent issues requiring immediate attention during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems More ❯

Remote Service Desk Engineer Location: Remote Contract Type: Full-Time Primary Shift: Monday to Friday, morning shift 07:00am – 15:30pm, evening shift: 5:30PM-6:30PM Focus on backup checks and monitoring alerts The Company Syntax Integration is a Managed Services Provider based in central London, primarily serving … clients in the financial, property, and investment sectors. Job Responsibilities Daily Operations: Perform comprehensive backup checks and monitor customer alerts daily. Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: Respond to customer calls and tickets. Ensure prompt resolution or escalation … on standby for out-of-hours calls and tickets during designated on-call shifts. Address urgent issues requiring immediate attention during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems More ❯

Maps Reporting Specialist with THAI Language Location - London (22 Bishopsgate, City of London, London EC2N 4A) Work Model - Hybrid. Are you passionate about customer service and fluent in Thai? We're looking for a dedicated individual to join our London team as a Maps Reporting Specialist with Thai … Language! Your responsibilities would include delivering exceptional customer support for our maps service, analyzing and reporting map data to ensure precision and quality, and collaborating with a global team to improve user experience. Skills and Requirements Must have good oral & written communication skills and the ability to read … support or other problem-solving experience required. Skilled researcher and comfortable using a variety of online sources. Keen attention to detail and self-motivated. Customer service background (Communications team) preferred, but not necessary. Perform information validation by calling if required. QGIS skills would be an advantage. Able to More ❯

have a passion for innovation and AI disruption? If so, we want to hear from you! The Socialbear Group is the global leader in Customer Service and Community Management, powering support for some of the world’s biggest brands. Human + AI, available 24 hours, 365 days a … year. We are building technology and services to revolutionise customer support, worldwide. We power customer service for industry leading brands, charities and governments. Our goal is to continue transforming traditional contact centres, into streamlined AI + Human teams. As a Sales & Growth Manager at Socialbear, you are … The Socialbear Group products and services. Utilise consultative sales skills to assess client needs and educate on the power of digital platforms to enhance customer support Accurately manage and maintain a robust sales pipeline using our CRM system (HubSpot or similar). Work directly in the field to research More ❯

features. Maps Reporting Specialist with Dutch Language Location – London (22 Bishopsgate, City of London, London EC2N 4A) Work Model – Hybrid. Are you passionate about customer service and fluent in Dutch? We're looking for a dedicated individual to join our London team as a Maps Reporting Specialist with … Dutch Language! Your Responsibilities would include delivering exceptional customer support for our maps service analyzing and reporting map data to ensure precision and quality and collaborating with a global team to improve user experience. Skills And Requirements Must have good oral & written communication skills and the ability to … support or other problem-solving experience required. Skilled researcher and comfortable using a variety of online sources. Keen attention to detail and Self-motivated. Customer service background (Communications team) preferred, but not necessary. Perform information validation by calling if required. QGIS skills would be an advantage. Able to More ❯

and have drive forward innovate solutions for classroom teaching! ICT Consultant Location: Reading, Berkshire Salary: £25,000 – £30,000 A well-established Educational Managed Service Provider (MSP) is seeking a skilled and service-focused ICT Consultant to support a number of its partner schools across Reading. If you … re someone who combines strong technical expertise with a passion for delivering excellent customer service, this is an ideal opportunity to grow within a supportive and education-focused IT environment. About the Role: As an ICT Consultant , you will be responsible for maintaining IT hardware, software, and services … clear communication between schools and the MSP, managing client expectations and informing them of available services. Maintain a proactive approach to identifying opportunities for service improvement. Ideal Candidate Profile for the ICT Consultant At least 2 years of experience in an ICT Technician or 2nd Line Support role, preferably More ❯

Join Our Team as a Data Administrator! Are you passionate about data management and customer service? Do you thrive in a collaborative environment where you can make a real difference? If so, our client, a dedicated non-profit organisation, is looking for a Data Administrator to join their … the retired Learning Management System (LMS). By supporting our newly launched e-learning platform, you will play a crucial role in providing exceptional customer support to our members. Key Responsibilities: Provide excellent customer support by managing two team inboxes effectively. Download data from our retired LMS and … activities conducted. Undertake additional duties as required, appropriate to your qualifications and experience. Person Specification: Strong organisational and administrative skills with a focus on customer service - Essential Experience in managing inboxes and providing accurate responses within service-level agreement timelines - Essential Ability to work independently with minimal More ❯

innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don … Position Overview Field based Technical Support Engineers work within our Site Services sub function, and are responsible for all 2nd-3rd on-site breakfix customer support. This is a very customer facing role, and this individual will have experienced and developed communication skills in equal measure to technical … ability. On-Site support will be provided via a combination of on-site customer shift rotations (working on-site in a dedicated capacity for a customer over a set period of time), or dispatched to a customer site in an adhoc capacity as part of a shift More ❯

provide the highest quality support to both our onsite and remote employees in a professional environment. We're looking for a self-motivated, and service-oriented person who can make an immediate, positive impact. You will also collaborate & help implement new IT services. In 2005, Smartsheet was founded on … to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better outcomes. You will report to our Service Desk Manager based at our headquarters in Boston, MA , and will work from our London, UK office. You Will: Act as the primary point … Asset Management fundamentals Responsible for onsite hardware asset management across London & EMEA offices Other tasks as assigned. You Have: Demonstrated commitment to providing exceptional customer service and support to all employees. Desire to provide excellent, white glove customer service to all employees. Ability to communicate clear More ❯

the first point of contact for our clients, providing technical assistance and ensuring the smooth operation of their IT systems. This role requires excellent customer service skills, a keen eye for problem-solving, and a proactive approach to IT support. About the Client We are a leading provider … stage in our growth, and we’re seeking a highly motivated 1st Line IT Support Engineer who shares our values to join our dynamic service desk team. This is an exciting opportunity to be part of a company offering excellent career development opportunities and exposure to the latest technologies. … hardware and software. Provide clear and effective communication to users, ensuring they are kept informed about issue resolution. Log and manage tickets within the service management system, ensuring all information is accurately recorded. Monitoring systems, performing repairs, upgrades, installations and other routine tasks. Assist with setting up and configuring More ❯

Customer Success Manager, Senior Manager - Tableau/Business Intelligence Solutions Customer Success Manager, Senior Manager - Tableau/Business Intelligence Solutions 2 weeks ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. To get the best candidate experience, please consider … applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Were Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across … make all the difference. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. The Customer Success Manager (CSM), serves as a named resource and partner for Salesforces customer organisations. The CSM is a trusted advisor, forging deep relationships More ❯