826 to 850 of 961 Customer Service Jobs in London

members, exemplifying best practices in testing. You would have a responsibility for the definition and implementation of testing strategies. You would be getting directly hands-on with a large customer service platform, making for a fast-paced and low-latency environment. You would also be maintaining and implementing CI/CD pipelines, so previous experience with these is More ❯

more than just a tech company-they're the trusted backbone of essential services for leading organisations across the UK and Europe. Their unwavering commitment to engineering excellence and customer service has earned them one of the best reputations in the industry. Join their tight-knit team of talented individuals who champion each other's success, uphold their More ❯

and the benefits of Frameworks/DPS solutions Excellent communication, presentation, relationship management and commercial skills Exceptional attention to detail and a commitment to provide the best-in-class customer service Who are we? Pagabo Group is the parent organisation for a group of cross-industry businesses including national procurement specialist Pagabo, leading construction management software organisation Sypro More ❯

closely with top agencies, clients direct, and premium publishers. Manage client relationships post sale of campaign, and act as the main point of contact. Ensure client retention through excellent customer service. Work with internal teams to coordinate a smooth workflow for all managed campaigns. Provide insight in to campaign performance to clients, and work to generate new business and More ❯

external stakeholders Support senior leaders in implementing and embedding the Risk Management System Establish, develop and maintain relationships with key internal and external stakeholder e.g. reinsurers, proposition team, Group Customer Services Ensure key business risks are fully understood, controlled and mitigated on the team to ensure local plans are delivered and we meet our regulatory requirements Use data to More ❯

state-of-the-art solutions provider. Key Responsibilities Develop and implement operational strategies aligned with the company’s objectives Oversee day-to-day cross-departmental operations (production, logistics, procurement, customer services) Identify and implement process improvements to enhance productivity and service delivery Lead, mentor, and develop team members to fostering a culture of continuous improvement and exceptional performance … Collaborate with cross-functional teams (HR, sales etc) to streamline processes, achieve operational alignment and deliver exceptional service Manage budgets, monitor performance metrics, and achieve operational targets/success Ensure compliance with all UK regulations and industry standards Oversee vendor relationships and contract negotiations to ensure cost effectiveness and exceptional service standards Identify and mitigate operational risks About … successful applicant must be able to demonstrate the following key competencies: Strategic planning and execution Process optimization Leadership and team development Financial acumen Communication and collaboration Astute risk management Customer centric mindset Skills and Qualifications Bachelor’s degree in business administration, Operations Management, or a related field (MBA preferred) At least 3+ years of experience in a similar operation More ❯

support processes, troubleshooting guides, and FAQs - ensure these are stored in the right places as the support process evolves Foster a culture of continuous improvement and knowledge sharing. Ensure customer satisfaction by providing exceptional service and maintaining strong relationships with clients. Stay up-to-date with the latest developments in product/service offerings. Skills & Attributes : Strong … and friendly approach Experience delivering world-class support to large enterprises Preferred Qualifications: Experience with Accounting and/or AI services and technologies. Familiarity with support ticketing systems and customer relationship management (CRM) tools (e.g. Salesforce customer services case management, ServiceNow) Certifications in relevant technologies or support methodologies. Familiarity with Observability tools such as Grafana, NewRelic Fluency in More ❯

support processes, troubleshooting guides, and FAQs - ensure these are stored in the right places as the support process evolves Foster a culture of continuous improvement and knowledge sharing. Ensure customer satisfaction by providing exceptional service and maintaining strong relationships with clients. Stay up-to-date with the latest developments in product/service offerings. Skills & Attributes : Strong … and friendly approach Experience delivering world-class support to large enterprises Preferred Qualifications: Experience with Accounting and/or AI services and technologies. Familiarity with support ticketing systems and customer relationship management (CRM) tools (e.g. Salesforce customer services case management, ServiceNow) Certifications in relevant technologies or support methodologies. Familiarity with Observability tools such as Grafana, NewRelic Fluency in More ❯

of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just More ❯

of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just More ❯

work effectively in a team environment. Familiarity with industry-standard IT skills and technologies, as detailed in the responsibilities section. A proactive approach and a commitment to providing excellent customer service. Preferred Qualifications Certifications in Microsoft, Apple, or other relevant IT fields. Experience in managing IT support in a corporate environment. Our Culture Here at DXC we support with … information on employment scams is available here . Similar Jobs (2) Onsite Wintel Engineer, (Reading) locations GBR - ANY CITY time type Full time posted on Posted 9 Days Ago Service Desk Support Analyst (on-site Aldermaston) locations GBR - ANY CITY time type Full time posted on Posted 9 Days Ago DXC Technology (NYSE: DXC) helps global companies run their … scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues . More ❯

promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Job Details: This … promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global challenges through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). CTS is an industry-leading integrator More ❯

Support & Integration Specialist to join our team. The successful candidate will play a key role in supporting users through the full integration process, troubleshooting technical issues, and delivering exceptional service in a high-pressure, financial environment. This role will also involve post-migration support, technical deskside assistance, and collaboration with project teams to meet strict deadlines and targets. … when agreed in advance to support project milestones. Job Requirements Requirement's Strong understanding of device build processes and hardware requirements for Windows 11. Familiarity with ITIL practices and service desk operations. Previous involvement in large-scale IT migration or transformation projects. Proven experience supporting clients in a financial environment. Strong background in Windows 11 troubleshooting and integration. Excellent … track record of delivering customer service-based support. Experience managing technical issues and prioritizing according to business impact. Strong written and verbal communication skills. Excellent time management and organizational skills. Ability to multi-task and work effectively under pressure. Analytical mindset and attention to detail. Proactive, flexible, and solution-focused approach. Able to work independently and collaboratively in More ❯

a broader yet highly committed support team, you will work directly onsite to provide dedicated support services for deskside and printing issues. You will be fully supported by your Service Delivery Manager, Team Leader, and colleagues in every aspect of your work with the client. You will be assigned various tickets throughout the day, addressing each with empathy, pragmatism … and a strong sense of customer service-aiming to resolve issues while leaving users satisfied. This role allows you to directly influence people's daily work life. With nothing more frustrating than a malfunctioning computer or printer, you will be the person making things happen, working directly with users in a highly rewarding way. In addition to a More ❯

Data Engineer London/Hybrid - UK/Remote About Snowplow: Snowplow is the global leader in customer data infrastructure for AI, enabling every organization to transform raw behavioral data into governed, high-fidelity fuel for AI-powered applications-including advanced analytics, real-time personalization engines, and AI agents. Digital-first companies like Strava, HelloFresh, Auto Trader, Burberry, and DPG … Media use Snowplow to collect and process event-level data in real time, delivering it securely to their warehouse, lake, or stream, and integrate deep customer context into their applications. Thousands of companies rely on Snowplow to uncover customer insights, predict customer behaviors, hyper-personalize customer experiences, and detect fraud in real time. The Opportunity: You … be joining the AI team at an exciting moment, as our team is leading the charge in building Snowplow Signals - our new solution for enabling real-time, AI-powered customer experiences. Your work will contribute to the infrastructure that powers these capabilities, unlocking value from behavioral data in real time . Alongside this, you'll work on the foundational More ❯

with the absolute best in the industry. They are looking for an enthusiastic and outgoing individual who loves dealing with people and aspires to provide the best levels of customer service. You will be providing implementation and training services to our customers at their sites. This will include all aspects of implementation from Needs Analysis through to Solution Design … Installation, Configuration, Training, UAT, Data Migration and go live. This is a field based role and you will be based from home travelling to customer sites three or four days per week. You will also be required to travel to the office once per month for team meetings and top-up training. Applicants must have an excellent track record … solution. You should have extensive knowledge of business processes including complex industries such as Manufacturing and Distribution. What the role involves: Carrying out the following implementation tasks, mainly on customer site: Needs Analysis Solution Design GAP Analysis Installation and Configuration of the solution Data migration including preparation, manipulation and importing User Acceptance Testing agreeing a plan with the client More ❯

and Power Platform development and customisation • Bachelor’s degree in computer science, Information Technology, or a related field or relevant experience • Proficiency in Dynamics 365 and Power Platform (CRM, Customer Services, Sales and Marketing) • Strong knowledge of C# .NET, JavaScript, HTML, and SQL • Familiarity with Azure Services and working with and within DevOps practices • Understanding and managing enterprise size … interpersonal skills Additional Key Experience Focus Points: • Dynamics 365 Omnichannel setup/configuration • Co-Pilot Studio voice (IVR flows) • Customisation to point 1 & 2 via code • Dynamics Marketing and Customer Insights • JavaScript security Notes: To be successfully appointed in this role, it is a requirement to hold or to be able to obtain Security Check (SC) clearance and maintain More ❯

and Power Platform development and customisation • Bachelor’s degree in computer science, Information Technology, or a related field or relevant experience • Proficiency in Dynamics 365 and Power Platform (CRM, Customer Services, Sales and Marketing) • Strong knowledge of C# .NET, JavaScript, HTML, and SQL • Familiarity with Azure Services and working with and within DevOps practices • Understanding and managing enterprise size … interpersonal skills Additional Key Experience Focus Points: • Dynamics 365 Omnichannel setup/configuration • Co-Pilot Studio voice (IVR flows) • Customisation to point 1 & 2 via code • Dynamics Marketing and Customer Insights • JavaScript security Notes: To be successfully appointed in this role, it is a requirement to hold or to be able to obtain Security Check (SC) clearance and maintain More ❯

and Power Platform development and customisation * Bachelor's degree in computer science, Information Technology, or a related field or relevant experience * Proficiency in Dynamics 365 and Power Platform (CRM, Customer Services, Sales and Marketing) * Strong knowledge of C# .NET, JavaScript, HTML, and SQL * Familiarity with Azure Services and working with and within DevOps practices * Understanding and managing enterprise size … interpersonal skills Additional Key Experience Focus Points: * Dynamics 365 Omnichannel setup/configuration * Co-Pilot Studio voice (IVR flows) * Customisation to point 1 & 2 via code * Dynamics Marketing and Customer Insights * JavaScript security Notes: To be successfully appointed in this role, it is a requirement to hold or to be able to obtain Security Check (SC) clearance and maintain More ❯

and Power Platform development and customisation* Bachelor's degree in computer science, Information Technology, or a related field or relevant experience* Proficiency in Dynamics 365 and Power Platform (CRM, Customer Services, Sales and Marketing)* Strong knowledge of C# .NET, JavaScript, HTML, and SQL* Familiarity with Azure Services and working with and within DevOps practices * Understanding and managing enterprise size … interpersonal skills Additional Key Experience Focus Points: * Dynamics 365 Omnichannel setup/configuration* Co-Pilot Studio voice (IVR flows)* Customisation to point 1 & 2 via code* Dynamics Marketing and Customer Insights* JavaScript security Notes: To be successfully appointed in this role, it is a requirement to hold or to be able to obtain Security Check (SC) clearance and maintain More ❯

Account Executive (IT Services) Ready to drive growth and build lasting relationships in the dynamic IT services sector? Our client, a leading managed IT Service Provider with almost 50 years of operation across the UK and Ireland , is entering an exciting new phase of growth and seeking a proactive, results-driven Junior Account Executive. This is your chance to … play a crucial role in expanding their client base and ensuring exceptional customer satisfaction. Your Core Responsibilities: Client Champion: Develop and nurture strong relationships with existing clients, managing renewals and exceeding their needs. Growth Driver: Identify and pursue new business opportunities, leveraging warm leads to expand the client base. Solution Architect: Prepare and deliver compelling sales presentations and tailored … proposals. Collaborative Partner: Work seamlessly with internal teams for flawless product/service delivery and outstanding customer service. Achieve & Exceed: Meet and surpass sales targets and performance metrics. Market Insight: Stay informed on industry trends, market conditions, and competitors to provide strategic insights. Problem Solver: Handle client inquiries and resolve issues promptly and effectively. Organized Pro: Maintain accurate More ❯

and feedback from everyone at every level and the voices and contributions of every team member at WCM matter. At WCM we put the songwriter first, offering high touch service to move the cultural dial across the globe. We want team members who have a service-oriented mindset and care about the collective work. We are searching for … be encouraged to think big and innovate as we enter an exciting new phase for WCM, where we put our writers first and strive to deliver the very best customer service. Here you'll get to: Deliver great service to our songwriters Support all outgoing royalty distributions for UK-signed clients, assisting with the full Royalty Close process … insights and contributing ideas Support project work and other ad hoc admin tasks as directed by management Suggest improvements to systems and processes to help us deliver even better service About you: You are passionate about music, value creativity, and take pride in supporting songwriters and rightsholders. You enjoy working with data and systems; analysing reports, troubleshooting discrepancies, and More ❯

We're one of the fastest growing MSP IT Consultancy, Support and Cloud Service providers in the UK, serving SMEs in the Accountancy and Professional Services sector. Currently we number around 80 people, and we're growing fast: % in 2 years - by providing a healthy mix of business & tech consultancy, cloud and network support, centred around the Microsoft stack. … on client sites or remotely. Work with T-Tech partners and vendors to ensure that they meet T-Tech's needs, co-ordinating all activity to provide a seamless service for clients. About T-Tech T-Tech is one of the fastest growing IT Consultancy, Support and Cloud Service providers in the UK, serving SMEs in the Accountancy … and Professional Services sector. Our customers demand and deserve great proactive service and responsive support. We understand how important it is to optimise day-to-day operations and we help our customers embrace innovation and drive growth. We do that by showing them how to cut risk, improve productivity and leverage IT to gain competitive advantage. At T-Tech More ❯

of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just … to enhance efficiency and reliability. Quality, Stability & Standards: Establish quality standards to meet performance, reliability, and maintainability of the systems. With a strong production-first mindset, drive observability, maintain Service Level Objectives (SLOs), and ensure efficient incident resolution. Oversee the maintenance of existing systems, ensuring continuous improvements and prompt resolution of issues. Agile Delivery & Collaboration: Working closely with product More ❯

of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just … to enhance efficiency and reliability. Quality, Stability & Standards: Establish quality standards to meet performance, reliability, and maintainability of the systems. With a strong production-first mindset, drive observability, maintain Service Level Objectives (SLOs), and ensure efficient incident resolution. Oversee the maintenance of existing systems, ensuring continuous improvements and prompt resolution of issues. Agile Delivery & Collaboration: Working closely with product More ❯