Customer Service Jobs in London

851 to 875 of 961 Customer Service Jobs in London

Senior Engineer - Identity

London, United Kingdom
Marks & Spencer Plc
of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just … ownership of features - from design and development through testing, deployment, and monitoring in production Contribute to the technical direction of the Identity Platform and help shape solutions that balance customer experience, security, and developer usability Write clean, maintainable, well-tested code, and champion engineering best practices in your team Take shared responsibility for the operational excellence of the Identity More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Software Engineering Manager - Identity

London, United Kingdom
Marks & Spencer Plc
of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just … to enhance efficiency and reliability. Quality, Stability & Standards: Establish quality standards to meet performance, reliability, and maintainability of the systems. With a strong production-first mindset, drive observability, maintain Service Level Objectives (SLOs), and ensure efficient incident resolution. Oversee the maintenance of existing systems, ensuring continuous improvements and prompt resolution of issues. Agile Delivery & Collaboration: Working closely with product More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Software Engineering Manager - Commercial Trading

London, United Kingdom
Marks & Spencer Plc
of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Software Engineering Manager - Store Operations

London, United Kingdom
Marks & Spencer Plc
of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Implementation Consultant

London Area, United Kingdom
BlackLine
About the Company It's fun to work in a company where people truly believe in what they're doing! At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications. Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close … as needed. This role is also responsible for consulting with the client regarding best practices and client business needs in order to best configure the software and provide exceptional customer service. Responsibilities Manages a diverse portfolio and delivers mid-market to large-scale implementation projects, spanning multiple sectors. Drives and manages all implementation milestones to completion within budget, scope … schedule, and customer satisfaction. Creates and maintains thorough documentation throughout the implementation to include billable hours, Salesforce notes/documentation, expense management, etc. Utilizes business acumen, Accounting/Finance Industry knowledge, and product knowledge to serve as a trusted advisor and become an application expert to address client use cases and business challenges. Builds strong and positive relationships with More ❯
Posted:

Senior Implementation Consultant

City of London, London, United Kingdom
BlackLine
About the Company It's fun to work in a company where people truly believe in what they're doing! At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications. Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close … as needed. This role is also responsible for consulting with the client regarding best practices and client business needs in order to best configure the software and provide exceptional customer service. Responsibilities Manages a diverse portfolio and delivers mid-market to large-scale implementation projects, spanning multiple sectors. Drives and manages all implementation milestones to completion within budget, scope … schedule, and customer satisfaction. Creates and maintains thorough documentation throughout the implementation to include billable hours, Salesforce notes/documentation, expense management, etc. Utilizes business acumen, Accounting/Finance Industry knowledge, and product knowledge to serve as a trusted advisor and become an application expert to address client use cases and business challenges. Builds strong and positive relationships with More ❯
Posted:

Program Specialist

London, United Kingdom
Amazon
Amazon.in's Fulfillment by Amazon (FBA) Credit Operations team is seeking a highly motivated Program Specialist to help manage daily operational aspects supporting both our Merchant and Customer experience. Our teams' objective is to provide the capability for merchants to obtain the benefit of Fulfillment by Amazon, including all the superior performance of Amazon's shipping and customer … work in an innovative team, participating in operational excellence, system support, process and design that span the entire company. Come help build a world class product with Amazon.in's customer centric focus applied to the Merchant experience. The Investigation Assistant will support Sellers, Associates, and Management while ensuring program standards for individual and team performance are met. BASIC QUALIFICATIONS More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Sourcing Delivery Specialist

London, United Kingdom
Virgin Media Business Ireland
and contracting. Leading sourcing activities at one of our LBPS customers, with potential involvement with different customers over time. You will work closely with the Sourcing Strategy team, providing customer-specific input during strategy development, and align on negotiation strategies while leveraging category and supplier insights during the delivery stage. LBPS frequently forms cross-functional teams with representatives from … process, engaging with all stakeholders (e.g., internal customers, LBPS Category Intelligence team, legal, finance) to achieve the best outcomes and meet critical metrics (e.g., procurement benefits/savings targets, customer satisfaction). Consolidate tendering or renegotiation outcomes into agreements, such as Framework agreements for new suppliers or Statements of Work for existing suppliers. Calculate and monitor the procurement value … procurement, purchasing, or finance. Expertise in sourcing, including competitive bidding and effective tendering processes. Demonstrated ability to work in a team-oriented, collaborative environment with a strong focus on customer service. Excellent communication and networking skills, effectively engaging with individuals at all levels of the organization and the supply base. Valued skills in negotiation preparation, execution, supplier screening and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Big Data Solutions Architect (DE, Spark Architecture)

London, United Kingdom
Databricks Inc
based in our London office. As a Big Data Solutions Architect (Resident Solutions Architect) in our Professional Services team, you will work with clients on short to medium-term customer engagements on their big data challenges using the Databricks platform. You will provide data engineering, data science, and cloud technology projects which require integrating with client systems, training, and … other technical tasks to help customers get the most value out of their data. RSAs are billable and know how to complete projects according to specifications with excellent customer service. You will report to the regional Manager/Lead. The impact you will have: You will work on a variety of impactful customer technical projects which may include … designing and building reference architectures, creating how-to's and productionalizing customer use cases Work with engagement managers to scope a variety of professional services work with input from the customer Guide strategic customers as they implement transformational big data projects, 3rd party migrations, including end-to-end design, build and deployment of industry-leading big data and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Big Data Solutions Architect (Spark, DE, AWS, Azure)

London, United Kingdom
Databricks Inc
based in our London office. As a Big Data Solutions Architect (Resident Solutions Architect) in our Professional Services team you will work with clients on short to medium-term customer engagements on their big data challenges using the Databricks Platform. You will provide data engineering, data science, and cloud technology projects which require integrating with client systems, training, and … other technical tasks to help customers get the most value out of their data. RSAs are billable and know how to complete projects according to specifications with excellent customer service. You will report to the regional Manager/Lead. The impact you will have: You will work on a variety of impactful customer technical projects which may include … designing and building reference architectures, creating how-to's and productionalising customer use cases Work with engagement managers to scope a variety of professional services with input from the customer Guide strategic customers as they implement transformational big data projects, 3rd party migrations, including end-to-end design, build and deployment of industry-leading big data and AI More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Range & Display Manager

London, United Kingdom
Marks & Spencer Plc
of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just … and adhere to M&S Food display principles and inventory rules to support 'right first time' retail implementation Partner the Head of Trade, Trading Managers and Buyers to optimise customer-led assortments ensuring alignment with business and category strategy, category role, customer needs and commercial requirements Commission management information, such as target inventory data, shelf efficiency, stocking points More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Network and Infrastructure Engineer - 2nd and Some 3rd Line, Customer Facing

Dagenham, Essex, England, United Kingdom
Firway Consulting Ltd
O ffice Based 5 Days Monday - Friday Key skills: 2nd and Some 3rd Line, Networking and Infrastructure Switches, Routers, Firewalls, VLANS, Access Points, CCTV, Windows, Azure, Intune, Defender, Connectivity, Customer Facing. Must have excellent Communication skills & Customer Service. Any exposure to Ubiquity, Cambium or FortiGate an advantage but certainly not essential. My client is the rapidly growing European … that you have both Networking and Infrastructure skills Ideally suited to an experienced Network and Infrastructure Engineer with expertise in cutting-edge solutions and support who is an excellent customer facing communicator. This is an opportunity to become a key member of a high-profile IT Team across the UK and Europe. You MUST have excellent Communication skills & Customer … training. Office Based 5 Days Monday - Friday Key skills: 2nd and Some 3rd Line, Networking and Infrastructure Switches, Routers, Firewalls, VLANS, Access Points, CCTV, Windows, Azure, Intune, Defender, Connectivity, Customer Facing. Must have excellent Communication skills & Customer Service. Any exposure to Ubiquity, Cambium or FortiGate an advantage but certainly not essential. More ❯
Employment Type: Full-Time
Salary: £45,000 - £50,000 per annum, Negotiable
Posted:

CRM Manager

London, United Kingdom
Kurt Geiger
leading-edge, multichannel, global, fully integrated function within the business. We have built an inclusive and diverse team operating across four layers: Back End Systems and Engineering; Platforms; Marketing; Customer Service. Our team of over 100 digital experts collaborates with global partners to deliver retail technology excellence, with a focus on the future. We operate in an agile, fast … brand growth. We have invested over £12m in technology during the pandemic to future-proof our infrastructure and strengthen our thought leadership. The Role We are seeking a strategic, customer-centric CRM Manager with proven experience to join our dynamic team. The key focus is to increase frequency and lifetime value by leveraging customer insights and trends to … managing one direct report (CRM Coordinator). Reporting to the Global Retention Lead, this role requires strategic leadership, strong CRM expertise, and a passion for data-driven insights. Develop customer-focused initiatives to drive retention goals while managing operational campaign delivery Utilize CRM analytics platforms to monitor campaign performance, track KPIs, and present insights to stakeholders Create targeted segmentation More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Smart Hands Break Fix Engineer

London, United Kingdom
Onnec
a complete solution for business connectivity. Overview Smart Hands Break Fix Engineer is a highly visible data centre & office infrastructure role that requires commitment to providing a high-quality service to meet customer project demand. The role is required to deliver IMACD and IT Support Services. The duties range from small alterations such as patching and fault finding … scale equipment and device refreshes including new installs, decommissions, moves, and maintain functions. Smart Hands Break Fix Engineer work on shifts that provide services 24x7x365 and report to the Service Delivery Manager. What we're looking for in our Smart Hands Break Fix Engineer Relevant experienceworking in banking IT environment. Relevant experiencein a ICT Hardware Break Fix, Moves Adds … team. Prioritization skills and multitasking ability. Ability to work under pressure. Expert knowledge of Asset Management Systems Expert knowledge of Ticketing Systems Expert understanding of complex change management and service delivery processes. Ability to mentor and train new starters on all systems, processes and procedures. Ability to approve/sign off training modules. Ability to lead/supervise shift More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Data Analyst

London, United Kingdom
Marks & Spencer Plc
of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Portfolio Analyst

London, United Kingdom
Marks & Spencer Plc
of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Staff Software Engineer - Commercial Trading

London, United Kingdom
Marks & Spencer Plc
of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Technology Value & Insight

London, United Kingdom
Marks & Spencer Plc
of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing outstanding quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Business Development Manager

London, United Kingdom
Hybrid / WFH Options
KnowledgeBrief
When you join our commercial team, you become part of a vibrant, motivated, and ambitious group of individuals dedicated to maximizing our potential, driving business growth, and delivering exceptional customer service. We take pride in our philosophy and purpose, which is to inspire leadership at all levels. Reporting into the Business Development Team Leader, the successful candidate will be … Targets - Meet individual monthly Apprenticeship starts targets and support the business in meeting its wider goals Apprenticeship Briefings - Conduct briefings for apprenticeship learners and managers Account Management - Schedule regular service meetings to provide support to clients and identify additional sales opportunities. Prospect Information: Provide timely updates and information on prospects to the Commercial Director. CRM Management: Update and manage … prospect and customer records in the company's CRM system. Ideal candidates will be able to showcase some or all of the following personal qualities and experience: Experience working in telesales or business development is essential. Experience working in/with apprenticeship training providers is highly desired but not essential. A proven track record in building relationships and booking More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Software Developer

London, United Kingdom
MediSolution
manual) to identify, fix bugs, and performance issues Mentoring junior developers and promote knowledge sharing to enhance team skills and productivity Collaborating with L2 support to troubleshoot and fix customer issues in a timely manner Staying up to date with the latest industry trends and technologies to ensure our applications are built using the best practices Backend - Java REST … is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams! Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional "Perks"! We empower our employees to make a difference We have an award winning culture More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Unified Communications Assistant

London, South East, England, United Kingdom
Hybrid / WFH Options
CMS UK
experience in the operation and maintenance of audio-visual equipment. To excel in this role you will have excellent written and interpersonal communication skills with a strong dedication to customer service. You must demonstrate consistent commitment to supporting teamwork within the group and be a proactive problem-solver with the ability to work under stress and time pressure. Please … lifestyles. To name a few, these include: * Competitive basic salary (reviewed annually)* Flexible, hybrid working policy* Generous bonus scheme* Up to 25 days holiday (rising to 28 days with service)* Holiday exchange scheme* Private medical insurance* Enhanced parental leave If you would like to read more information regarding our range of benefits, please visit our Rewards & Benefits page on More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

Client Account Executive

London, United Kingdom
DXC Technology Inc
most of the clients in the Commercial & Specialty space where the Lloyd's market is undergoing a huge transformation. We are in the middle of this transformation and each customer will have one or more of our software products. These products typically forms the engine room of their business. This means that right now there is a huge need … have plenty of opportunities to progress within the business and gain a lot of experience along the way! You will join a team of colleagues, managing and growing multiple Customer Accounts in the Insurance Industry and mostly in the commercial and specialty part of insurance. You will be responsible for creating, building and managing the client relationship. You will … be in regular contact with the customer to make sure they are receiving a great service, but also for you to understand their business and strategy to identify how DXC can add more value to them as a customer. This also means taking financial, commercial, and contractual responsibility for each customer and the ability to capture and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Principal Software Engineer - Service Experience

London, United Kingdom
Marks & Spencer Plc
of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just … risk, impact, and business or technical complexity Able to analyse current processes, identify, and implement opportunities to optimise processes, and lead and develop a team of specialists to deliver service improvements Experience of using a variety of methods of prototyping. You know how to share methodologies and can mentor others. You look at strategic service design end to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Lead

London, United Kingdom
Simply Business
technical finesse in a modern cloud environment, comfortable dealing with stakeholders at all levels. As our IT Support Lead, you'll: Lead a global team of IT Support and Service Desk Engineers, fostering a culture of continuous learning and exceptional customer service. Own and optimise our Freshservice ITSM platform, leveraging its capabilities for extensive automation, improved efficiency, and … proven track record of delivering key roadmap objectives through effective team leadership. An exceptional communicator who can comfortably engage stakeholders at all levels, from end-users to senior leadership. Customer-centric, dedicated to providing excellent service and continuously improving the overall user experience. Cloud: AWS, Azure and GCP Networking: VMware SD-WAN, Mist WiFi, Meraki LAN, Netskope SASE … your life like moving house or your birthday. And as a thank you to our long-serving employees we offer a two week paid sabbatical after five years of service, then four weeks off after ten years of service. And our core benefits can put your mind at ease with private medical insurance through BUPA, that covers any pre More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

ITS Field Service Technician 2

London, United Kingdom
Cubic Corporation
job you were interested in, please create a Workday account, if you already have an account please sign in. We look forward to learning more about you! ITS Field Service Technician 2 page is loaded ITS Field Service Technician 2 Apply locations Canning Town, London time type Full time posted on Posted 17 Days Ago job requisition id … promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Job Details: Job … in a timely manner, for example timesheets and vehicle checks. Provide support to the Maintenance Team Leader To act as a mentor to aid in the development of other service technicians. Perform Workshop repairs & modifications to component level and accurately record as required. Work to Cubic Safe Systems of Work guidelines, as required for contractual compliance. Attend and proactively More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer Service
London
10th Percentile
£28,785
25th Percentile
£32,125
Median
£41,858
75th Percentile
£59,375
90th Percentile
£73,225