Customer Service Jobs in London

876 to 900 of 961 Customer Service Jobs in London

EMEA Channel Account Manager

London, United Kingdom
Advanced Navigation
by collaborating with UK and US partners to drive innovation, fortify supply chains, and enhance allied resilience and interoperability in defense. Company Benefits: Financial Support for further education Military Service leave entitlements for reservists Employee Assistance Program Employee Bonus Scheme Excellent facilities across all of our Australian offices - including weekly wellness classes, cutting-edge laboratories and great end of … be instrumental in managing and strengthening existing partner relationships and providing comprehensive support to partners across the region. A core responsibility of this role is to champion the end customer's experience, ensuring they receive a top-tier experience working with both Advanced Navigation as the OEM and our partners as the regional representatives of our brand. What you … as needed to sign off on technical fit and sales feasibility. Coordinate operational support for resellers, such as facilitating demo units and quarterbacking RFIs/RFPs. Ensuring Superior End-Customer Experience: Collaborate closely with partners to ensure their sales and post-sales processes align with Advanced Navigation's high standards for customer satisfaction. Monitor partner-led customer More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Product Manager

London, United Kingdom
Raft
with many processes still managed manually or through outdated systems. The eco-system is so fragile that one missed email can disrupt an entire shipment, leading to delays, poor service, and financial losses. At Raft, we're building an AI platform to automate freight operations. From auditing invoices and preparing customs filings to syncing information across systems, we empower … operators to work more efficiently and accurately. The impact? Faster service, fewer errors, and more time for businesses to focus on growth and customer service. We're fortunate to have the support of top investors who are just as passionate as we do about transforming the industry, including Eight Roads (Alibaba, Spendesk, Toast), Bessemer Venture Partners (LinkedIn, Twilio … and Dynamo Ventures (Sennder, Stord, Gatik). Role Overview: As a Product Manager, You'll manage an independent product line with your own team, driving the creation of valuable, customer-focused solutions that align with our business success. We're looking for a natural product leader, passionate about complex problems and curious about how AI will change how we More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

AWS Sales Specialist Leader

London, United Kingdom
Hybrid / WFH Options
NetApp, Inc
a focus on Amazon FSxN. Lead and manage a team of AWS sales specialists, providing guidance, coaching, and support to ensure the team achieves sales targets and delivers exceptional customer service. Guide the team to identify and target potential clients, building and maintaining strong relationships with key decision-makers. Understand client's business challenges and technical requirements, providing expert … FSxN can address their needs and challenges. Manage a team that is responsible for the entire sales cycle, from lead generation to closing deals, ensuring a high level of customer satisfaction. Stay up-to-date with the latest AWS services, trends, and best practices to maintain a competitive edge in the market. Achieve and exceed sales targets and key … Command of key business metrics, including revenue and pipeline management. Strong understanding of GTM strategies and alignment with field sales teams. Extensive experience in selling PaaS (Platform as a Service) and SaaS (Software as a Service) cloud services. Strong emotional intelligence (EQ), analytical, and organizational skills. Numerical abilities and a problem-solving attitude. Curious and self-motivated personality More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

HVC Relationship Manager

London, United Kingdom
Betway Group
HVC team is hiring a HVC Relationship manager for the Canadian Market. Our team is responsible for delivering a world class experience to our most loyal customers. We put customer safety and sustainability at the heart of what we do. With a relentless will to win, we make data led decisions that prioritise our customers. Who we're looking … for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision. A HVC Relationship manager is responsible for establishing and maintaining customer relationships. Utilising the full asset suite of Betway Global partnerships, you will help contribute to vision of delivering the world's best iGaming customer experience. How? Your contribution … will be visible by delivering actionable results around key topics including but not limited to, Source of funds and Source of wealth processes, customer identification, exceptional communication, industry leading retention and money can't buy experiences. What you'll be doing As part of your role, your responsibilities will include: Responsible for completing identification tasks and profiling our most More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

CRM and Data Marketing Manager

London, United Kingdom
Hybrid / WFH Options
AJ Bell Management Limited
CRM professional with a strong focus on process, accuracy, and data-driven delivery. As CRM & Data Marketing Manager, you'll be responsible for the end-to-end delivery of customer marketing campaigns within our Direct to Consumer team. The role focuses on the operational execution of data-led communications, ensuring accuracy, compliance, and efficiency across all touchpoints. You'll … oversee the customer communications calendar and work closely with internal stakeholders to deliver both planned and business-as-usual campaigns. Using our customer data platform (Bloomreach), you'll build and manage audience segments, automation workflows and reporting processes that support our wider marketing objectives. A key part of the role is refining campaign processes, identifying potential risks or … with a focus on compliance and continuous improvement. What you'll be doing: Design, build, and manage multi-channel CRM campaigns, ensuring timely, accurate and compliant delivery Maintain the customer communications calendar across marketing and BAU activity Use customer data to build audience segments and automation workflows in Bloomreach Act as the internal expert on Bloomreach, supporting best More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Principal Software Engineer

London, United Kingdom
Marks & Spencer Plc
of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just … risk, impact, and business or technical complexity Able to analyse current processes, identify, and implement opportunities to optimise processes, and lead and develop a team of specialists to deliver service improvements Experience of using a variety of methods of prototyping. You know how to share methodologies and can mentor others. You look at strategic service design end to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Staff Software Engineer - Payments

London, United Kingdom
Marks & Spencer Plc
of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just … be responsible for . Influencing the technical direction of the Payments Platform and shape our long-term architecture. Design solutions that improve the M&S Payments Platform, provide a service for multiple tender types for external users and internal teams on our website Lead and contribute to cross-team initiatives from design through deployment and operations Write maintainable, well … tested, high-quality code and uphold engineering best practices Focus on observability and maintain Service Level Objectives, take operational responsibility for the Payments Platform, including joining the on-call rota Foster a strong engineering culture through mentorship, code reviews, and collaboration Lead by example in producing high-quality documentation, including architecture, design, operational, and technical documentation Work closely with More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Project Manager Customer Services London

London, United Kingdom
Papirfly Ltd
companies to showcase brand assets to all stakeholders, manage and create on-brand content without design experience, and maintain a fully consistent brand identity across the organisation and all customer channels. As part of Papirfly Group, we're shaping the future of marketing technology through innovation and expertise. With over 350 team members across eight countries, we deliver solutions … Papirfly, you'll take ownership of scoping, planning, and delivering projects that empower global brands. From managing specifications and budgets to coordinating implementations and ensuring seamless handovers to our Customer Success team, you'll play a crucial role in driving successful outcomes for our customers. You'll also contribute to strategic plans, support presales efforts, and bring your expertise … projects. We're looking for someone with at least 3 years of project management experience, ideally in SaaS or technical environments, who excels at communication and thrives in a customer-facing role. A background in brand or design projects is a bonus, and a growth mindset is essential. If this sounds like you, we'd love to connect. Join More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Field Engineer

Bromley, Kent, England, United Kingdom
Rec-Revolution Limited
Holidays This is a superb opportunity for an experienced Field Engineer looking for a supportive and interesting working environment and company culture. The business offers stability, support, variety, quality customer engagement and a clear remit of responsibility and autonomy. Due to continued growth and new contract wins we are expanding our base of Verification Field Engineers in the UK. … opportunity for an experienced field engineer who is looking for a role that will allow them to work with a variety of retail weighing scales across a variety of customer sites. Verification Filed Engineer Responsibilities: The role is varied, and no two days will be the same. You will need to be able to demonstrate experience and understanding in … you can achieve first time fix resolutions in most site visits. Working with other members of your team to ensure that regional SLA targets are consistently achieved, and that customer’s satisfaction levels are consistently high. Always representing the company to the highest possible standards by taking pride in your work and pride in delivering truly outstanding levels of More ❯
Employment Type: Full-Time
Salary: £27,300 - £28,250 per annum
Posted:

Field Engineer

Kingston Upon Thames, Surrey, England, United Kingdom
Rec-Revolution Limited
Holidays This is a superb opportunity for an experienced Field Engineer looking for a supportive and interesting working environment and company culture. The business offers stability, support, variety, quality customer engagement and a clear remit of responsibility and autonomy. Due to continued growth and new contract wins we are expanding our base of Verification Field Engineers in the UK. … opportunity for an experienced field engineer who is looking for a role that will allow them to work with a variety of retail weighing scales across a variety of customer sites. Verification Filed Engineer Responsibilities: The role is varied, and no two days will be the same. You will need to be able to demonstrate experience and understanding in … you can achieve first time fix resolutions in most site visits. Working with other members of your team to ensure that regional SLA targets are consistently achieved, and that customer’s satisfaction levels are consistently high. Always representing the company to the highest possible standards by taking pride in your work and pride in delivering truly outstanding levels of More ❯
Employment Type: Full-Time
Salary: £27,300 - £28,250 per annum
Posted:

Product Development Technologist

London, United Kingdom
Marks & Spencer Plc
easy, inspiring shopping experience online and in store that will delight them every time. As we accelerate the transformation of our business to suit the changing needs of our customer, we need results-orientated colleagues that not only have a passion for our product, but a strong team working ethos, creativity and a healthy commercial aim to join us … of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever, and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just … Excellent communication skills within Beauty Technical Function, Design and Buying, Supply Base and Global Sourcing Offices Multi tasked orientated working to tight deadlines while maintaining entrepreneurialism. Capable of interpreting customer data to shape future product development strategy. Ability to embrace change and strive to embed new processes and ways of working. Everyone's welcome We are ambitious about the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Staff Software Engineer - Identity

London, United Kingdom
Marks & Spencer Plc
of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just … and contribute to cross-team initiatives from design through deployment and operations Write maintainable, well-tested, high-quality code and uphold engineering best practices Focus on observability and maintain Service Level Objectives, take operational responsibility for the Identity Platform, including joining the on-call rota Foster a strong engineering culture through mentorship, code reviews, and collaboration Lead by example More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Field Engineer

Croydon, Surrey, South East, United Kingdom
REC-REVOLUTION LTD
Holidays This is a superb opportunity for an experienced Field Engineer looking for a supportive and interesting working environment and company culture. The business offers stability, support, variety, quality customer engagement and a clear remit of responsibility and autonomy. Due to continued growth and new contract wins we are expanding our base of Verification Field Engineers in the UK. … opportunity for an experienced field engineer who is looking for a role that will allow them to work with a variety of retail weighing scales across a variety of customer sites. Verification Filed Engineer Responsibilities: The role is varied, and no two days will be the same. You will need to be able to demonstrate experience and understanding in … customers satisfaction levels are consistently high. Always representing the company to the highest possible standards by taking pride in your work and pride in delivering truly outstanding levels of customer service. Managing your workload to achieve the SLA's in the most efficient way. To be successful in this role you will need to demonstrate the following values: Trust More ❯
Employment Type: Permanent
Salary: £26,000
Posted:

Business Development Manager

Romford, Essex, United Kingdom
Hybrid / WFH Options
Fairford Associates
My client is a friendly, well-established company committed to providing an excellent service, great value for money and outstanding customer service. Established in 1999, they have grown year on year by providing a professional, quality service at affordable prices. They currently service around 400 customers across Southern England. Despite their fast growth, they still care … about every customer and every contract. Their sites include schools, offices, medical and leisure facilities. They pride ourselves on their attention to detail and delivery of a thorough, reliable high-quality service. To help drive their continued growth, they are looking to recruit an experienced Business Development Manager. Reporting into the Head of Sales and Marketing, the role-holder … using various research methods to target businesses and key contacts One day at head office in Berkshire, the rest of the week working from home or traveling to potential customer sites. Book a targeted number of qualified appointments per week (focusing on Geographies as specified by Head of Sales and Marketing); Respond to inbound marketing leads, qualifying and booking More ❯
Employment Type: Permanent
Salary: GBP 40,000 - 43,000 Annual
Posted:

Senior Analytics Engineer

London, United Kingdom
Raft
with many processes still managed manually or through outdated systems. The eco-system is so fragile that one missed email can disrupt an entire shipment, leading to delays, poor service, and financial losses. At Raft, we're building an AI platform to automate freight operations. From auditing invoices and preparing customs filings to syncing information across systems, we empower … operators to work more efficiently and accurately. The impact? Faster service, fewer errors, and more time for businesses to focus on growth and customer service. We're fortunate to have the support of top investors who are just as passionate as we do about transforming the industry, including Eight Roads (Alibaba, Spendesk, Toast), Bessemer Venture Partners (LinkedIn, Twilio More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Operations

London, United Kingdom
Hybrid / WFH Options
Delinian
to track performance Recruiting and training new members of the team Event Related Responsible for event delivery - with end-to-end accountability for operational management of all events including customer journeys and improving onsite experience Developing and monitoring clear project operational milestones Maximising the profitability, sustainability, and quality of each event through effective project and cost management, costs to … deliver target profit margins Focusing on continuous improvement: learning from other events, customer feedback groups, industry technology and innovations Managing end-to-end delivery of events each year of varying size, format, and complexity across a range of geographies Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full … on ROI Monthly reporting of costs vs revenues and detailed budgets and explanation of monthly variances with the Event Operations Director Adding value to the bottom line and the customer experience through innovative operations solutions and by establishing new profitable, distinct features at events. Highlighting clear financial and operational milestones with teams and cross departments KEY INTERFACES Venues and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Business Development Manager

London, United Kingdom
Severn Trent Water
tools. EVERYTHING YOU NEED TO KNOW You'll be working within a team who have their own portfolio of customers and meeting internal and external Key Performance Indicators and Service Level Agreements. You will assist customers to help them understand and reduce their risk and seek out new opportunities. Our team of renowned industry experts work closely with each … date sales forecasts Generate new business leads Work with our marketing team and Business Administrators to drive new business Meet business targets Follow the company processes and procedures Attend customer review meetings and manage the account performance Assess and manage risk Manage your time efficiently and effectively WHAT YOU'LL BRING TO THE ROLE It is essential that our … candidate has experience in Legionella Control according to (ACOP) L8, HSG274 Parts 1 - 3 and HTM 01-04 knowledge is preferred. We pride ourselves on the quality of our service delivery and we are a member of the Legionella Control Association. We would hope ideal candidates share our passion for industry-leading quality and are enthusiastic about delivering excellent More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Business Development Manager

London, United Kingdom
Hybrid / WFH Options
AccountsIQ
KPIs, including pipeline generation, deal conversion rates, and revenue targets for new verticals. Tracking and reporting on business development activities using Salesforce CRM. Analysing market trends, competitor moves, and customer feedback to refine vertical strategy continuously. What you'll need 3+ years in business development within a B2B SaaS environment. Proven track record of breaking into new markets or … it's an exciting time to join AccountsIQ. With a strong focus on growth and expansion, we're poised to elevate both the AccountsIQ product and the level of service we provide to our customers. We're looking for passionate, talented individuals to join our Account Management team to maximise revenue and deliver exceptional service to our customers More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Lead Digital Identity Engineer

Westminster, Greater London, England
Hybrid / WFH Options
Parliamentary Digital Service
meet their strategic and business objectives. Supports the design, implementation, and maintenance of digital identity platforms, aligned with the department's strategic objectives and focused on providing an excellent customer service. Provide expert technical guidance on digital identity technologies, methodologies, and best practices. Collaborate with stakeholders to understand business requirements and design scalable and resilient digital identity solutions. Evaluate … infrastructure. Provide support to resolve complex technical issues, providing guidance and resolution to ensure minimal disruption to services. Support a strong working relationship with 3rd party suppliers and managed service providers contracted to deliver services to Parliament. Represent Digital Infrastructure at PDS forums and liaise with other teams and 3rd parties as required. What you will need: As a … time, considering the needs of the situation, priorities, constraints, and the availability of necessary information. You have first-hand experience of owning relationships with third-party solutions or managed service providers to deliver user friendly and cyber secure solutions which are cost effective and sustainable. About the team: You will be part of a specialist team within the Platforms More ❯
Employment Type: Permanent
Salary: £56,180 - £66,497
Posted:

Lead Digital Identity Engineer

South West London, London, United Kingdom
Hybrid / WFH Options
Parliamentary Digital Service
meet their strategic and business objectives. Supports the design, implementation, and maintenance of digital identity platforms, aligned with the department's strategic objectives and focused on providing an excellent customer service. Provide expert technical guidance on digital identity technologies, methodologies, and best practices. Collaborate with stakeholders to understand business requirements and design scalable and resilient digital identity solutions. Evaluate … infrastructure. Provide support to resolve complex technical issues, providing guidance and resolution to ensure minimal disruption to services. Support a strong working relationship with 3rd party suppliers and managed service providers contracted to deliver services to Parliament. Represent Digital Infrastructure at PDS forums and liaise with other teams and 3rd parties as required. What you will need: As a … time, considering the needs of the situation, priorities, constraints, and the availability of necessary information. You have first-hand experience of owning relationships with third-party solutions or managed service providers to deliver user friendly and cyber secure solutions which are cost effective and sustainable. About the team: You will be part of a specialist team within the Platforms More ❯
Employment Type: Permanent, Work From Home
Salary: £65,000
Posted:

Digital Commerce Data Analyst

London, United Kingdom
Ralph Lauren Corporation
Overview Key role in the EMEA E-commerce planning & analytics team ensuring they will deliver insights, reporting, and advanced analytics to drive business decisions and support optimizing the digital customer journey, customer services, and performance marketing. They will solve complex business problems/challenges through data analytics and will story-tell the actionable insights to the key stakeholders … that dialogue whilst also pro-actively delivering innovative and creative analytics in that space. • Develop a reporting suite that clearly and accurately demonstrate ROI and profitability, from campaigns, collections, customer journeys, digital product, and merchandise product perspective using Adobe, Dataiku, Microstrategy tools, across a range of metrics that cover all stages of the consumer journey, transactions and voice of … the customer interactions. • Creation and maintenance of reports and dashboards using web analytics data and data visualisation tools, with the ambition to automate all reporting across the business, whilst monitoring the core KPIs vs. targets. • Proactively seek to solve complex business problems/challenges through data analytics and will translate data into actionable insights and drive data-driven decision More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Account Manager UK & Ireland - Maternity Cover 14-Month Fixed-Term

London, United Kingdom
Therabody, Inc
accounts in the UK & Ireland and serve as our main point of contact. The ideal candidate will have a passion for helping others and a drive for providing exceptional customer service. Responsible for the account management of key retail partners, this role will be required to create and maintain good working relationships with internal teams and external customers to … days on-site in our London HQ office. Key Responsibilities: Management of key accounts including negotiating and securing partnership agreements. Be the key day to day contact for customer business relationships. Review and evaluate business performance on a regular basis. Responsible for forecasting, business call updates and risk and opportunity management. Drive promotional plans, coordinate product launches, and communicate … Person Would Have: Bachelor's degree in business or equivalent experience. Proven experience in account management, with a successful track record of meeting and exceeding sales targets. Knowledge of customer base. Analytical skills with the ability to interpret data, generate insights, and make data-driven decisions. Excellent project management skills, with the ability to prioritise tasks, meet deadlines, and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Junior Data Engineer

London, United Kingdom
Hybrid / WFH Options
Bauer Media Outdoor
driven innovations and robust infrastructure. Technology is at the heart of our operations, emphasizing transparency, accountability, and value. Our goal? To be the industry-leading technology team, renowned for customer-centric, reliable, fast, flexible, and innovative solutions. Come, be a part of our journey to redefine media! About the role: We're on the lookout for a motivated Junior … thrive. Focus on Impact: At Bauer Media Outdoor, every project we undertake aims to create positive change, whether it's providing transparent advertising solutions or setting new standards in customer service. Your work will directly shape our industry and influence real-world outcomes. We believe in fairness and as an equal opportunities employer, we work hard to foster an More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

D365 CE Technical Architect

London, United Kingdom
Hybrid / WFH Options
Cloud Decisions
UK, USA, and globally. The Role You will work with custom Dynamics 365 CRM/CE and Power Platform solutions, focusing on technical architecture, development, and delivery within a customer-facing environment. Understand customer's intent and existing architecture; propose solutions to business problems and processes. Design TDD and FDD documents and secure stakeholder approval. Collaborate with developers … optimize performance tuning possibilities. Essential Technical Skills: Experience with Dynamics 365 CRM/CE architecture and capabilities at an enterprise level. Design and development experience in Dynamics 365, including Customer Service. Power Platform development skills (Power Apps Portals, Model-Driven/Canvas Apps), Dataverse, Power Automate. Hands-on experience customizing and extending Dynamics CE. SQL Server experience, including SSRS … migration projects. Power BI expertise. Senior-level development experience in Dynamics 365/CE customization. The Benefits: Competitive salary, bonuses, private medical insurance, employee assistance, income protection, death in service cover, group pension with enhanced contributions, flexible and remote working, and access to some of the UK's most exciting transformation projects, often led by Microsoft regionally. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Logistics Associate Apprentice

London, United Kingdom
Atc Logistics
and planning, and data centre commissioning and decommissioning; we adapt our 40+ years of expertise to every situation. ATC operates in a dynamic global market where clients demand a service that is right first time, every time; we are recruiting motivated and driven people to work in a company that is Driving Forward. This Role The Logistics Associate Apprentice … weekly activities to ensure effective use of resources. Ensuring proofs of delivery are activity managed in a timely manner. Liaising with the Planning control tower and team to ensure service levels are maintained. Liaising with clients, sub-contractors, overseas offices and agents. Working closely with client's supply chain function to ensure schedules are met and are accurately reported … on. Responding to changing customer demands seamlessly. Communicating with customers and understanding customer requirements. Onsite experience with our customers Academic eligibility and requirements Logistics Associate Apprentices must commit to the following academic responsibilities over the 2-year programme. Apprentices are required to attend classes one full day per week at TU Dublin. Complete a structured curriculum of theoretical More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer Service
London
10th Percentile
£28,785
25th Percentile
£32,125
Median
£41,858
75th Percentile
£59,375
90th Percentile
£73,225