london (city of london), south east england, United Kingdom
Hays
Your new company An Investment Management Firm based in Central London Your new role This is a full-time, office-based role for an ITSupport Analyst What you'll need to succeed Knowledge of troubleshooting and support - Windows, MacOS Understanding of networking protocols: (TCP/IP … LAN/WAN, routers, firewalls Knowledge of device management tools: Intune, SCCM Experience with ticketing systems like Jira, ServiceNow Previous experience working in an ITSupport role within the Financial Services/Investment Management industries What you'll get in return An exciting opportunity to join an international More ❯
innovation. Our team of talented lawyers, backed by AI, work with clients to deliver routine legal and compliance work fast and cost-efficiently. As ITSupport & AI Tech Specialist , you'll be the face of IT within our fast-paced firm. You'll work closely with legal … experts, executive leadership, and high-profile clients to ensure seamless technology operations, top-tier service delivery, and expert support for our in-house AI tool, Ava. This is an exceptional opportunity to work at the intersection of legal services and advanced technology, within a high-growth environment where your … contribution will have real visibility and impact. Key Responsibilities Internal IT Operations Set up, maintain, and provide hands-on support for employee devices (Windows, macOS, and mobile). Manage users, licenses, security settings, and policies in Microsoft 365 (including Exchange, SharePoint, OneDrive, Teams, and Intune). Own the More ❯
the future. If you would like to submit your CV on a general basis, please follow the link below: Our client requires an experienced ITsupport analyst to handle the IT functions and 1st and 2nd line support for their London office. You will be the … sole IT person for the London office whilst reporting to and being supported by an external IT team. The role will include: Providing 1st and 2nd line support Setting up and maintaining IT equipment and work stations Troubleshooting user issues Training staff on software and equipment … Logging IT problems and their resolution Liaising with third parties over licenses and issues Overseeing and tracking the lending of equipment Implementing company IT strategies Experience in a law firm or similar professional services/corporate environment is essential; at least two years' experience. Advanced technical knowledge and More ❯
IT Infrastructure Engineer Our client is a global organization with offices in the City of London. They are seeking to recruit an IT Infrastructure Support and Maintenance Engineer with at least 5 years of experience in 1st to 3rd line support. The successful candidate will work with … users in Japanese and English, collaborating closely with relevant parties to ensure coordinated IT infrastructure support and project execution. Responsibilities Manage IT infrastructure projects Communicate and coordinate with project managers at HQ in Japanese Coordinate with users across different offices in English Provide support during system … deployment and migration, including user manuals and training Global user support, acting as 2nd/3rd line support for infrastructure-related issues Escalate incidents to vendors as necessary Manage incidents using ticketing systems such as ServiceNow Skills/Knowledge Technical Skills Proven experience in IT service management More ❯
An established financial services firm is looking to for a passionate IT Graduate to join its small in-house IT team due to growth. The role will be based from their central London office five days per week, which may move into a hybrid setup at some point. … will be tasked with resolving first line queries initially. This is a wonderful opportunity to work alongside a highly experienced team, willing to provide support and guidance, and ultimately develop into a role resolving 1st -3rd line infrastructure tickets, plus projects. This would suit an IT graduate … with a passion for technology and learning new IT systems, ideally with some experience providing helpdesk or desktop support. First class communication skills plus a good knowledge of O365 and Windows is also required. Any experience in the financial services sector or the ability to speak French is highly More ❯
Role: ITSupport Engineer Location: London, GB, Job type: TP Project Site: Onsite Duration: 6 months Rate: 560 GBP/Per day (Inside IR35) Note: Candidate can apply who have minimum 8 years of experience as support Engineer! Responsibilities: Server Management: - Perform server maintenance tasks including drive … configurations and monitor system performance. - Troubleshoot and resolve network issues. Desktop Management: - Power on workstations for remote users as required. - Assist users with basic IT issues during morning UK hours. - Process e-waste and ship gear back to the Plymouth depot. Additional Responsibilities: - Be on-call on-site in … of power outages. - Provide on-site presence in the mornings following patch deployments. - Reset power strips as needed. - Collaborate with various departments to ensure IT systems align with organizational goals. - Document IT processes, systems, and configurations for future reference. - Provide on-site support coordination for desktop-related More ❯
Role: ITSupport Engineer Location: London, GB, Job type: TP Project Site: Onsite Duration: 6 months Rate: 560 GBP/Per day (Inside IR35) Note: Candidate can apply who have minimum 8 years of experience as support Engineer! Responsibilities: Server Management: - Perform server maintenance tasks including drive … configurations and monitor system performance. - Troubleshoot and resolve network issues. Desktop Management: - Power on workstations for remote users as required. - Assist users with basic IT issues during morning UK hours. - Process e-waste and ship gear back to the Plymouth depot. Additional Responsibilities: - Be on-call on-site in … of power outages. - Provide on-site presence in the mornings following patch deployments. - Reset power strips as needed. - Collaborate with various departments to ensure IT systems align with organizational goals. - Document IT processes, systems, and configurations for future reference. - Provide on-site support coordination for desktop-related More ❯
An ITSupport/Accounts Management team member will be responsible for the following scope of work within the Accounts Management & Provisioning team. Provide Customer First service and support for all account related issues. Use of IT Service Management tools to track and record customer incidents … and requests. Apply excellent written, digital, and oral communication skills. Work on an tech forward customer support team assisting users both local and remote. Liaising with IT engineers to maintain identity management and security throughout the user account lifecycle. Balance the demands of daily and routine assignments with … long-term projects. Monitor and prioritize work from multiple intake vectors, including but not limited too, Chat, Tickets, DMs. Create and document routine IT processes and procedures in accordance with our knowledge management process. Following defined procedures to execute all IT on-boarding & off-boarding functions for internal More ❯
An ITSupport/Accounts Management team member will be responsible for the following scope of work within the Accounts Management & Provisioning team. Provide Customer First service and support for all account related issues. Use of IT Service Management tools to track and record customer incidents … and requests. Apply excellent written, digital, and oral communication skills. Work on an tech forward customer support team assisting users both local and remote. Liaising with IT engineers to maintain identity management and security throughout the user account lifecycle. Balance the demands of daily and routine assignments with … long-term projects. Monitor and prioritize work from multiple intake vectors, including but not limited too, Chat, Tickets, DMs. Create and document routine IT processes and procedures in accordance with our knowledge management process. Following defined procedures to execute all IT on-boarding & off-boarding functions for internal More ❯
Our client is seeking an ITSupport Officer/1st Line Support Officer to join them in their Croydon office. General Responsibilities: • Be the first point of contact for internal users, providing support for applications, hardware, and basic networks. • Assist senior and VIP users with NHS … clinical applications, Microsoft packages, and other tools. • Troubleshoot and resolve IT issues efficiently, ensuring minimal disruption to users. • Create and distribute Standard Operating Procedures (SOPs) to guide users and streamline support. • Keep the knowledge base up to date with relevant information, ensuring it’s current and useful. • Provide … training and support to staff and managers, helping them stay on top of new systems and processes. • Train and advise junior team members, supporting their development. • Maintain the helpdesk to ensure issues are logged, tracked, and resolved in a timely manner. Experience Desired: • At least 1 year in 1st More ❯
IT Systems Administrator/End User Support - Full time permanent role - Based in Twickenham, South West London - Salary up to £50,000 plus benefits A large and leading organisation in the South West London area is looking for an IT Systems Administrator to join their IT function. This is a fantastic role with a well known organisation within the local area. Duties will include being an escalation to the support team and being responsible for: - IT systems troubleshooting - Supporting with IT roadmap strategy - Making recommendations to existing systems and technologies - Supporting Active … Directory, DHCP, DNS, LDAP - VMware, Windows Server - Mac and Windows OS support (including MDM) - IT projects - Firewall support - Veeam backup To be considered suitable you will need to be able to commute to the South West London area daily and have a background .in providing ITMore ❯
Twickenham, Hampton, Greater London, United Kingdom
Ashdown Group
IT Systems Administrator/End User Support - Full time permanent role - Based in Twickenham, South West London - Salary up to £50,000 plus benefits A large and leading organisation in the South West London area is looking for an IT Systems Administrator to join their IT function. This is a fantastic role with a well known organisation within the local area. Duties will include being an escalation to the support team and being responsible for: - IT systems troubleshooting - Supporting with IT roadmap strategy - Making recommendations to existing systems and technologies - Supporting Active … Directory, DHCP, DNS, LDAP - VMware, Windows Server - Mac and Windows OS support (including MDM) - IT projects - Firewall support - Veeam backup To be considered suitable you will need to be able to commute to the South West London area daily and have a background .in providing ITMore ❯
Job ID: Amazon/Slovakia/s.r.o. As an ITS Support Associate, you'll be the go-to expert for Amazon's global corporate employees' in our Bratislava offices, providing essential and exceptional on-site technical support to ensure their productivity remains uninterrupted. Amazon's ITS Support Associates are committed, dependable and customer focused on the IT experience, ensuring our employees have the tools and resources they need to stay productive and efficient. ITS Support Associates have a solid understanding of IT standards, systems and equipment deployed throughout Amazon. They adapt to new … filled with exciting challenges and opportunities to showcase your technical expertise. You'll engage with Amazonians across various teams, owning and understanding their unique IT needs and providing personalized support. You'll be a trusted advisor, a problem-solver, taking initiative to diagnose, troubleshoot and resolve a wide variety More ❯
Job ID: Afaq - Warehouse Branch - J02 As an ITSupport Associate, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement … will be encouraged to participate in career development opportunities as presented to progress your career at Amazon. Key Job Responsibilities Allocating, maintaining, and troubleshooting IT equipment used in Amazon Operations facilities. Handling support requests and procedures across the network. Assisting in training new hires. Continuous learning of new … up to 49lbs as well as standing and walking for shifts lasting up to 12 hours. Traveling within your local or regional area to support our customers. BASIC QUALIFICATIONS 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience. Experience troubleshooting integrated and interdependent computer More ❯
An established investment management firm is seeking a mid-level ITSupport Analyst to join its tech-support help desk team based in London. This role will provide operational support across a range of end-user applications and workstation hardware, primarily focusing on the London office … while also assisting with remote requests. Responsibilities: Deliver hands-on technical support for end-user applications, workstation hardware, and peripherals, ensuring minimal downtime. Assist with the setup, configuration, and deployment of new workstations and software applications. Provide support for market data and trade execution platforms. Troubleshoot and resolve … and access issues for remote employees. Perform daily operational tasks including morning status reporting, data centre checks, and management of trouble tickets. Contribute to IT projects such as system migrations, upgrades, and office relocations. Requirements: BA/BS in Computer Science or a related field. 3+ years of experience More ❯
An established investment management firm is seeking a mid-level ITSupport Analyst to join its tech-support help desk team based in London. This role will provide operational support across a range of end-user applications and workstation hardware, primarily focusing on the London office … while also assisting with remote requests. Responsibilities: Deliver hands-on technical support for end-user applications, workstation hardware, and peripherals, ensuring minimal downtime. Assist with the setup, configuration, and deployment of new workstations and software applications. Provide support for market data and trade execution platforms. Troubleshoot and resolve … and access issues for remote employees. Perform daily operational tasks including morning status reporting, data centre checks, and management of trouble tickets. Contribute to IT projects such as system migrations, upgrades, and office relocations. Requirements: BA/BS in Computer Science or a related field. 3+ years of experience More ❯
Job Title: 2nd Line ITSupport Engineer Reports To: Head of Product Development and Architecture Working Hours: 40 hours per week Location: London, UK Company Profile: Smarter Technologies' ability to flex and deliver small bespoke solutions and major transformation programmes is built on a model where the client … and Department of International Trade (DIT). Description of Role: BEIS and DIT have over 10,500 users to support. Key Responsibilities: 2nd line support to 10,500 staff based across London Provide the Request catalogue services to the end users Assist with documenting and maintaining processes and work … instructions Responsible for VIP support across DIT and BEIS Manage asset management within the Incident process of issuing/receiving equipment Skills and Experience: Windows 10 and Mac OS expertise in end user support Office 365 (thin and fat clients) expertise in end user support Troubleshooting in More ❯
Job Title - IT Systems Support Analyst Department/Sector - Business Travel Job Location - London Salary - £32k Join this highly successful and professional travel company based in the City and put your top IT Analyst skills to the test in this challenging and exciting role! This position will … provide all levels of support and build to PC, Servers, LAN, WAN, WLAN, F/Walls and Telephone Systems within the company, as well as assisting line managers to review/document and enhance the company's current infrastructure. The ideal candidate should have a proven history within ITSupport and display the willingness and commitment to succeed within the role. They must be able to work successfully both as part of a team and individually, be flexible, communicate well with colleagues and clients and be able to respond efficiently and professionally when under pressure. Responsibilities/ More ❯
Job Description/Skills: This position will require the candidate to be onsite in Enfield, CT. ITSupport II Responsibilities Take full lifecycle ownership of support tickets from initiation to resolution, regardless of origin, coordinating with other teams as needed and escalating blockers appropriately. Perform root cause … analysis to resolve the entire scope of technical issues, assessing whether a broader organizational impact exists and addressing it when applicable. Monitor and triage ServiceNow incident and service request queues, responding within defined SLAs to ensure high-quality support. Proactively analyze ticket trends, system monitoring tools, and employee feedback … to identify and remediate issues before they impact the broader user base. Maintain and support hardware and software environments, including PCs, laptops, printers, peripherals, and enterprise applications, both onsite and remote. Provide 2nd level support and serve as an escalation point for complex technical issues, while maintaining accountability More ❯
Key Responsibilities As an ITSupport Engineer, you will be involved in a broad range of tasks, including: * Administrating of Microsoft 365 and other cloud services * Providing onsite and remote user support * Logging and administering support requests * Running management reports * Setting up systems and desks for … be successful in this role, you should have: * 6 - 12 Months on site experience ideal but not essential * Experience with Microsoft 365 Administration and Support * A team player attitude * A genuine interest in technology and a willingness to learn * Ideally a Technology graduate More ❯
Uxbridge, England, United Kingdom Hybrid / WFH Options
Pepper Advantage
SaaS basis. We operate across the globe according to our principles of ‘can do’, ’balanced’ and ‘real’. About the role The Information Technology Support Administrator is responsible day to day maintenance of Windows desktop and laptop machines, user support, day to day user support and general … infrastructure maintenance. This will require the use of Jira Service Desk for ticket management and prioritization. The Information Technology Support administrator reports to the Infrastructure Manager and supports hardware and software across the business using the Jira service desk application. Providing these services in an effective and efficient manner … will ensure maximum access to and implementation of technology services and resources for all users within the environment. Your responsibilities: Provide user desktop support, including laptop configuration, imaging, troubleshooting and software installations to all Pepper UK and PGS employees. Manage Windows Active Directory, O365 (Azure VDI), and Microsoft Windows More ❯
london (uxbridge), south east england, United Kingdom Hybrid / WFH Options
Pepper Advantage
SaaS basis. We operate across the globe according to our principles of ‘can do’, ’balanced’ and ‘real’. About the role The Information Technology Support Administrator is responsible day to day maintenance of Windows desktop and laptop machines, user support, day to day user support and general … infrastructure maintenance. This will require the use of Jira Service Desk for ticket management and prioritization. The Information Technology Support administrator reports to the Infrastructure Manager and supports hardware and software across the business using the Jira service desk application. Providing these services in an effective and efficient manner … will ensure maximum access to and implementation of technology services and resources for all users within the environment. Your responsibilities: Provide user desktop support, including laptop configuration, imaging, troubleshooting and software installations to all Pepper UK and PGS employees. Manage Windows Active Directory, O365 (Azure VDI), and Microsoft Windows More ❯
We are looking to recruit an IT Apprentice to provide support and administration for all desktop applications, to take responsibility for the duties set out in the description, and to actively promote the best interests of the firm at all times. Role Provide first level support of … desktop applications Provide first level support of desktop hardware Provide first level support of peripheral devices Maintain IT issues and help notes Liaise with external support resources where applicable Building/testing future desktop setups To assist any other member of the department to fulfil their … duties To undertake any other duties which may reasonably be requested Training You will receive full training and support from the Just IT apprenticeship team to increase your skills Your training will include gaining a Level 3 Information Communication Technician qualifications Potential for permanent employment after apprenticeship Apprenticeship More ❯
PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line Support Analyst to join our London based global law … firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst … will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line Support Analyst Key Responsibilities: • Providing a professional and consistent More ❯
PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line Support Analyst to join our London based global law … firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst … will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line Support Analyst Key Responsibilities: • Providing a professional and consistent More ❯