226 to 235 of 235 ITIL Jobs in London

Support and Services Start: ASAP Microsoft Certifications: Possess or actively pursuing one of the following Microsoft certifications: MD-101, MS-100, or MS-101. ITIL Framework: Familiarity with and practical application of ITIL methodologies. Office 365 Expertise: In-depth knowledge of Office 365, including E3, E5, EMS/Azure ...

clients operate today and mapping those processes into practical ServiceNow solutions. Designing and guiding implementations across ITSM and ITOM, ensuring alignment with ITIL principles and platform best practice. Shaping cloud workflow requirements, supporting controlled migration from legacy systems and ensuring governance, dependencies, and operational risk are fully understood. Reviewing data … automation, and migration journeys. The confidence to translate technical detail into clear, compelling narratives for senior stakeholders. ServiceNow certifications (CSA, CAD, CIS ITSM) with ITIL or Agile qualifications being a strong advantage. Experience in banking or financial services is beneficial but not essential. Why this role stands out You will ...

delivery from planning to execution Build strong relationships with internal teams and vendors Share specialist knowledge with junior colleagues and wider teams Operate under ITIL standards (Incident, Problem, Change) Key Skills & Requirements Specialist knowledge of Citrix (multiple versions, NetScaler, Virtual Apps & Desktops) Windows 10/11 and application packaging/… infrastructure and VDI platforms Technical ownership of project delivery and service improvement Excellent troubleshooting, diagnostic, and communication skills Degree or relevant certifications (MCSE, CCA, ITIL advantageous) Desirables: Ivanti UWM, FSLogix, Office 365, vendor management, experience in high-pressure environments ?????Ready for your next contract? Apply now to become a trusted ...

components as per the design Your Profile Essential Skills/Knowledge/Experience Experience as a Technical Architect in ServiceNow Experienced in ITIL process definition, integration solutions, understanding architecture solutions Understanding customer business requirements and converting them to functional requirements Responsible for reviewing requirements for accurate estimation Experienced in leading … management expertise Review, do proactive analysis, and resolve application issues as needed Mentor and share technical knowledge/guidance to the team Very good ITIL process knowledge and ability to evaluate and bring out correlations and impacts with respect to customer requirements and ITIL/industry standards Must be certified ...

infrastructure teams and department heads to deliver a unified service. Experienced in setting up & shaping support models. Must be used to working within an ITIL environment and understand Incident Management. Setting up and negotiating OLAs and SLAs. Engagement via Umbrella Company Only; all taxes & NI deducted at source. Reasonable Adjustments ...

Permanent role, salary £60,000- 80,000 bonus and pension Requitements: experience in software asset management, ideally in financial services or regulated industries. of ITIL, ISO 19770, and software licensing models (SaaS, perpetual, subscription). Proficiency in SAM tools (e.g., ServiceNow, Flexera, Snow) and audit preparation. We have an exciting … responsibility from day one Candidate Requirements 5+ years' experience in software asset management, ideally in financial services or regulated industries. Strong knowledge of ITIL, ISO 19770, and software licensing models (SaaS, perpetual, subscription). Proficiency in SAM tools (e.g., ServiceNow, Flexera, Snow) and audit preparation. For more information ...

experience managing macOS environments Strong experience with externally hosted systems Proven ability in IT services and infrastructure design and management Experience with virtualisation technologies ITIL certification or strong ITIL knowledge Experience with Mobile Device Management (MDM) Strong technical project management skills Excellent communication and people management skills Technical Skills macOS ...

Customer Experience Lead IT, Telco, UCaaS, CC, Customer Journey , Mapping, Sales, Insights, Metrics, NPAS, ITIL, Contact Centre, Cloud Communications, Mainly remote (2d/month LDN) This is a fantastic permanent Customer Experience Lead opportunity with a leading London based tech organisation. The Customer Experience Lead position is Mainly remote with … Contact Centre or similar Post Sales e2e Customer Journey design & mapping Metrics Reporting Excellent communication and presentation skills Desirable skills as Customer Experience Lead ITIL Agile This is an exceptional Customer Experience Lead opportunity with car allowance (£500) training and career development and a great package (great holiday, medical (including ...

updating, and resolving support tickets Investigate issues within legacy applications - VB.NET, SQL, and C#. Execute SQL queries and data updates for fixes, adhering to ITIL-aligned incident and change protocols Monitor system alerts and performance metrics Key Skills - MUST HAVES Proven experience in customer-facing technical support, with a service … first mindset. General knowledge of software development principles VB.NET, SQL, C#, SQL, SSIS/SSRS Familiar with ITIL frameworks and comfortable navigating incident/change workflows. Apply now for more details and a full job description ...

updating, and resolving support tickets Investigate issues within legacy applications - VB.NET, SQL, and C#. Execute SQL queries and data updates for fixes, adhering to ITIL-aligned incident and change protocols Monitor system alerts and performance metrics Key Skills - MUST HAVES Proven experience in customer-facing technical support, with a service … first mindset. General knowledge of software development principles VB.NET, SQL, C#, SQL, SSIS/SSRS Familiar with ITIL frameworks and comfortable navigating incident/change workflows. Apply now for more details and a full job description ...