and achievements Ideal Candidate: Proven expertise in ServiceNow architecture and solution design . Valid ServiceNow certifications (CSA or CIS). Strong background in Agile , ITIL , and business process modelling . Experience with multi-cloud integrations and automation . Willing to visit offices across the country as needed. Eligible for SC More ❯
Knowledge Management Continuously identify and analyse potential issues and emerging trends mitigating risks proactively. Must have: Proficiency in using ITSM tools such as ServiceNow. ITIL (v3/v4) qualified. Proven experience working in regulated industries, particularly within OFGEM guidelines and compliance frameworks. More ❯
Knowledge Management Continuously identify and analyse potential issues and emerging trends mitigating risks proactively. Must have: Proficiency in using ITSM tools such as ServiceNow. ITIL (v3/v4) qualified. Proven experience working in regulated industries, particularly within OFGEM guidelines and compliance frameworks. More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
knowledge of ITAM, ITOM & HRSD is highly desirable Fluent with Java, HTML, Python coding languages Proven integration experience with REST/SOAP API's ITIL methodologies Excellent communication skills & ability to manage stakeholders Competent with all aspects of development, design & build through projects ServiceNow certified CSA & CAD is highly desirable More ❯
operations, with at least 5 years in a managerial role Proven experience in managing global IT operations and service delivery teams Strong knowledge of ITIL or other IT service management frameworks Excellent leadership, communication, and interpersonal skills Strong problem-solving abilities and attention to detail Experience managing third-party IT More ❯
Sec-Ops or GRC modules are highly desirable Fluent with Java, HTML, Python coding languages Proven integration experience with REST/SOAP API's ITIL methodologies Excellent communication skills & ability to manage stakeholders Competent with all aspects of development, design & build through projects ServiceNow certified CSA & CAD is highly desirable More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
Sec-Ops or GRC modules are highly desirable Fluent with Java, HTML, Python coding languages Proven integration experience with REST/SOAP API's ITIL methodologies Excellent communication skills & ability to manage stakeholders Competent with all aspects of development, design & build through projects ServiceNow certified CSA & CAD is highly desirable More ❯
on knowledge of enterprise support systems experience with Zoho Desk or similar service desk platforms is strongly preferred. Familiarity with service management frameworks (e.g., ITIL) and their application in modern support environments. Confidence engaging with senior stakeholders to translate business needs into system-level insights and documentation. Strong analytical and More ❯
on knowledge of enterprise support systems—experience with Zoho Desk or similar service desk platforms is strongly preferred. Familiarity with service management frameworks (e.g., ITIL) and their application in modern support environments. Confidence engaging with senior stakeholders to translate business needs into system-level insights and documentation. Strong analytical and More ❯
on knowledge of enterprise support systems—experience with Zoho Desk or similar service desk platforms is strongly preferred. Familiarity with service management frameworks (e.g., ITIL) and their application in modern support environments. Confidence engaging with senior stakeholders to translate business needs into system-level insights and documentation. Strong analytical and More ❯
insurance or financial services. Proven experience working with a range of SaaS applications and vendor platforms. Solid understanding of ITSM principles and best practices – ITIL certification or experience preferred. Experience across incident management, service request fulfilment, and change/problem management. Confident in performance monitoring, issue resolution, and service optimisation. More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Robertson Sumner
insurance or financial services. Proven experience working with a range of SaaS applications and vendor platforms. Solid understanding of ITSM principles and best practices – ITIL certification or experience preferred. Experience across incident management, service request fulfilment, and change/problem management. Confident in performance monitoring, issue resolution, and service optimisation. More ❯
line IT Support role, demonstrating strong technical troubleshooting skills across a broad range of hardware, software and networking issues. Experience of working in an ITIL environment delivering quality solutions within agreed service and operations level agreements. In-depth knowledge of the following technologies is essential: Desktop, Laptop, VDI, and Printer More ❯
support with TCP/IP, DNS/DHCP, Wifi. Back office support with printers, email and the MS Office Suite Familiarity with ITSM and ITIL processes Knowledge of Active Directory/LDAP Good communication skills. A positive, proactive attitude and eagerness to learn and develop in the ICT field. Attention More ❯
support with TCP/IP, DNS/DHCP, Wifi. Back office support with printers, email and the MS Office Suite Familiarity with ITSM and ITIL processes Knowledge of Active Directory/LDAP Good communication skills. A positive, proactive attitude and eagerness to learn and develop in the ICT field. Attention More ❯
procedures, and ensure disaster readiness. Person Specification Qualifications Bachelor's degree or equivalent in IT, Computer Science, or related field. Certifications in Microsoft, VMware, ITIL, Cloud, or storage technologies are desirable. Skills & Competencies Strong troubleshooting abilities in compute and storage environments. Experience with both Windows and Linux server administration. Scripting More ❯
procedures, and ensure disaster readiness. Person Specification Qualifications Bachelor's degree or equivalent in IT, Computer Science, or related field. Certifications in Microsoft, VMware, ITIL, Cloud, or storage technologies are desirable. Skills & Competencies Strong troubleshooting abilities in compute and storage environments. Experience with both Windows and Linux server administration. Scripting More ❯
and remedial actions for resilience gaps Experience of working cross-functionally with Legal, Compliance, Risk , and senior stakeholders IT project management skills (PRINCE2 preferred) ITIL Foundation (or above) preferred Familiarity with ITSM tools like ServiceNow Deep understanding of Business Continuity, Disaster Recovery, and Technology Resilience Comfortable leading whiteboard-style design More ❯
Ability to identify potential risks in technical operations and develop mitigation strategies to prevent disruptions. · Ideal certifications: (or demonstrable equivalent competency and knowledge) o ITIL certified (at least v3) Prince 2. o Microsoft Certified Solutions Architect o Microsoft Enterprise Administrator o Microsoft Security Operations Analyst Associate o Microsoft 365 Endpoint More ❯
Ability to identify potential risks in technical operations and develop mitigation strategies to prevent disruptions. · Ideal certifications: (or demonstrable equivalent competency and knowledge) o ITIL certified (at least v3) Prince 2. o Microsoft Certified Solutions Architect o Microsoft Enterprise Administrator o Microsoft Security Operations Analyst Associate o Microsoft 365 Endpoint More ❯
approach to work, consistently seeking ways to improve processes and outcomes with a positive "Can-Do" attitude. Desirable: Excel certification. A good understanding of ITIL best practice. Knowledge of the hire industry. About Us Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as More ❯
. Proven leadership in technical delivery, team management, and service transition . Understanding of Insurance Systems (Policy Admin, Underwriter Workbench, Claims, etc.) Familiarity with ITIL frameworks and software development life cycles. Top-tier communication, problem-solving , and interpersonal skills. This is more than a tech role — it’s an opportunity More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Highams Recruitment
. Proven leadership in technical delivery, team management, and service transition . Understanding of Insurance Systems (Policy Admin, Underwriter Workbench, Claims, etc.) Familiarity with ITIL frameworks and software development life cycles. Top-tier communication, problem-solving , and interpersonal skills. This is more than a tech role — it’s an opportunity More ❯
project team to understand design needs, constraints and options, on large and complex projects, or in complex managed service provider environments Develop in-depth ITIL, ServiceNow, technology and industry expertise in order to advise customers and consultants on new trends and changes within the industry Lead knowledge sharing activities, and More ❯
and remedial actions for resilience gaps Experience of working cross-functionally with Legal, Compliance, Risk , and senior stakeholders IT project management skills (PRINCE2 preferred) ITIL Foundation (or above) preferred Familiarity with ITSM tools like ServiceNow Deep understanding of Business Continuity, Disaster Recovery, and Technology Resilience Comfortable leading whiteboard-style design More ❯