Azure DevOps). Deep understanding of Infrastructure-as-Code (e.g., Terraform, Ansible). Experience integrating with storage platforms and APIs Strong background in monitoring and alerting tools Knowledge of ITIL practices , configuration management, and compliance controls. Nice to Have: Experience in cloud platforms (Azure, AWS, or GCP). Familiarity with storage tiering, provisioning best practices, and automation frameworks. " Candidates will More ❯
West London, London, England, United Kingdom Hybrid / WFH Options
Sanderson
experience in the following:- Knowledge of Project Management Principles General Knowledge of IT Infrastructure Technologies In depth understanding of Service Management principles e.g. Change and Release management A recent ITIL accreditation preferred Outstanding Stakeholder Management skills Please note, engagement is via umbrella company only; all tax and NI will be deducted at source. Reasonable Adjustments: Respect and equality are core More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Robert Half
and ability to work independently in a fast-paced environment. Familiarity with enterprise IT security and compliance best practices. Excellent communication skills and a service-oriented mindset. Knowledge of ITIL processes or other structured support frameworks. Experience integrating identity management and endpoint security solutions. Organisation: Initial 3-6 month contract with the potential to transition to a full-time role. More ❯
code) SQL & Database knowledge Splunk: Strong in querying, regex, alerts, and dashboards Other Requirements: Strong communication & collaboration with internal teams Production issue troubleshooting and log analysis experience Familiarity with ITIL practices, ticketing systems, and SLA management Proactive in identifying and resolving production issues Able to collaborate with Dev and L3 teams for incident triage and change reviews Experience managing Major More ❯
Java or any programming language. Must be adaptable to work in a varied, fast paced exciting, ever changing environment Ability to work on multiple assignments. Strong core knowledge of ITIL processes. Additional Experience: ServiceNow Implementation Specialist Certification MUST ServiceNow Implementation Specialist – Cloud Management – THIS IS A BIG PLUS. Knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features More ❯
Java or any programming language. Must be adaptable to work in a varied, fast paced exciting, ever changing environment Ability to work on multiple assignments. Strong core knowledge of ITIL processes. Additional Experience: ServiceNow Implementation Specialist Certification MUST ServiceNow Implementation Specialist – Cloud Management – THIS IS A BIG PLUS. Knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features More ❯
Options. Familiarity with MXML, workflows, pricing engines, yield curves, risk/P&L figures. Technical background: Java, Unix/Linux, SQL (Sybase), Python/scripting, ITRS, Splunk. Exposure to ITIL processes and working in a regulated production support setting. More ❯
Options. Familiarity with MXML, workflows, pricing engines, yield curves, risk/P&L figures. Technical background: Java, Unix/Linux, SQL (Sybase), Python/scripting, ITRS, Splunk. Exposure to ITIL processes and working in a regulated production support setting. More ❯
English are essential. Strong analytical and process mapping skills Confident with data analysis and visualisation tools Excellent communicator and stakeholder manager Knowledge of Six Sigma, BPM, ISO 9001, or ITIL (advantageous) If you have the relevant experience or know someone that does please contact me now on or email us at More ❯
computingat intermediate diploma level or above, or equivalent expertise and experience. Experience working with Oracle ERP (GL, HCM) integrations. Knowledge of financial planning, forecasting, and reporting processes. Understanding of ITIL or similar service management frameworks. If you are interested in the role, please email your CV toquoting the reference number. Essential Employment is acting as an Employment Business in relation More ❯
SQL. Experienced working within Agile delivery teams within a fast-paced environment, including being an active contributor as part of an Agile development team. Good understanding of Service Operations & ITIL responsibilities as applied to operating within both agile and non-agile environments. Diligent and positive about supporting fellow Engineers to track support tickets, system monitoring, security & auditing. This is a More ❯
HP Server Hardware support Qualified VMware Experience Knowledge of Oracle databases Knowledge of networking and switch configuration experience Linux & Windows server administration CNAP experience, Cloud Based Applications eg. Kubernetes ITIL qualification Must be proactive, focus on service improvements and capable of taking the lead on own initiative What we offer 28 days annual leave (excluding public holidays) Bupa Medical Cover More ❯
Remote access/VPN technologies MFD operations and basic setup Experience & Qualifications: Valid UK Driving Licence (Manual or Automatic) - Mandatory Minimum 2-4 years in IT Service Support environment ITIL methodology understanding and exposure to ITIL-based environments Experience liaising with staff at all levels including senior management Proven track record as Workplace Technology/Field Engineer or similar Personal More ❯
Remote access/VPN technologies MFD operations and basic setup Experience & Qualifications: Valid UK Driving Licence (Manual or Automatic) - Mandatory Minimum 2-4 years in IT Service Support environment ITIL methodology understanding and exposure to ITIL-based environments Experience liaising with staff at all levels including senior management Proven track record as Workplace Technology/Field Engineer or similar Personal More ❯
Remote access/VPN technologies MFD operations and basic setup Experience & Qualifications: Valid UK Driving Licence (Manual or Automatic) - Mandatory Minimum 2-4 years in IT Service Support environment ITIL methodology understanding and exposure to ITIL-based environments Experience liaising with staff at all levels including senior management Proven track record as Workplace Technology/Field Engineer or similar Personal More ❯
West London, Holborn and Covent Garden, Greater London, United Kingdom
Red Personnel
Remote access/VPN technologies MFD operations and basic setup Experience & Qualifications: Valid UK Driving Licence (Manual or Automatic) - Mandatory Minimum 2-4 years in IT Service Support environment ITIL methodology understanding and exposure to ITIL-based environments Experience liaising with staff at all levels including senior management Proven track record as Workplace Technology/Field Engineer or similar Personal More ❯
Entra, AAD) Excellent communication and customer service skills. Experience in a corporate/enterprise environment. Ability to work independently and prioritize tasks effectively. IT certifications such as CompTIA A+, ITIL Foundation, or Microsoft certifications are a plus. What we prefer you to have: Knowledge of ITIL practices and service management. Exposure to video conferencing technologies and their day-to-day More ❯
Desktop Support Analyst/2nd Line Support Engineer - ServiceNow, Ticket Management, AD/GP, O365, MS Teams, MS Azure, InTune/SCCM, ITIL, IT Customer Service (Internal User Base), VIP Support. Permanent, London/Hybrid, c.£50k - £55k+Bonus +Benefits Global Law Firm seeks Desktop Support Analyst/2nd Line Support Engineer to support users in the UK office. You will … a key role in deployments including laptop imaging and configs with image deployments in SCCM and InTune Autopilot as well as other project work. Working within an SLA driven ITIL environment you will be responsible for managing 2nd line escalated tickets within the ServiceNow ticketing system and liaising with infrastructure engineers or 3rd party service providers (business application related etc … overseeing fixes within ITIL methodology i.e. employing Service mgmt., Incident mgmt., Problem mgmt. and Change mgmt. principles to resolve and track issues. You will also provide some support for user of law firm focussed systems including Practice Management and Document Management systems which may include iManage, BigHand, Elite 3E, InTapp, Carpe Diem, Laserforms, DocuSign, HighQ, Workshare or similar systems. VIP More ❯
management methodologies. Technical Skills : Strong understanding of IT systems, software development life cycle, and infrastructure management. Familiarity with cloud technologies, software development tools, and IT service management frameworks (e.g., ITIL). Project Management Tools : Experience with project management tools like ADO, Jira, MS Project, Asana, or similar. Leadership : Strong leadership, communication, and stakeholder management skills. Problem-Solving : Excellent analytical skills … a focus on delivering quality results. Adaptable and resilient in handling changing project requirements or timelines. Strong commitment to continuous improvement and learning. Preferred Qualifications: Experience working in an ITIL or Agile-driven environment. Exposure to financial management within project delivery (budgets, forecasting). Experience in managing teams or working with international or remote teams. Familiarity with enterprise-level software More ❯
setting the standard for support in our industry. The role of a Business Support Analyst II is to help deliver contracted Business-As-Usual support services typically adhering to ITIL v4 framework of ITIL v4 framework of Service Operations, Service Transition and Continuous Service Improvement. A Business Support Analyst III is someone who has more than 2 years of experience … Server Management Studio/SQL Server Profiler Experience working in the insurance industry (especially London Market) Lean 6 Sigma yellow belt Experience with Sharepoint/other document management systems ITIL foundation level/working understanding of ITIL concepts About Us For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by More ❯
BYOD policies Strong understanding of networking (LAN, WAN, VPN) Experience with Jamf Pro for Apple device management Excellent communication and customer service skills Awareness of cybersecurity best practices and ITIL processes Required Certifications: AZ-900 - Microsoft Azure Fundamentals MS-101 - Microsoft 365 Mobility and Security ITIL Certification or demonstrable working knowledge of ITIL Why Join? Be part of a mission More ❯
Paddington, Greater London, England Hybrid / WFH Options
Nexus Jobs Limited
of Security technologies is essential, such as network appliances, firewall administration, AD, IAM, PAM, SIEM, UEBA, AV, IDS/IPS and MDM solutions Understanding of common frameworks, such as ITIL or LEAN is preferred Good exposure of user environment management, including desktops/laptops, profile management, access control methodologies Must be very proactive in understanding and staying up to date More ❯
London, Euston, United Kingdom Hybrid / WFH Options
Mackenzie Jones IT
Automation. SAP S4 HANA - SAP RISE - Desirable environment experience. TOGAF, Zachman - or similar Framework experience. Certified in any of the following - TOGAF/AWS/Azure/CISSP/ITIL/COBIT. Ability to deliver well thought through quality EA plans - then deliver them effectively. Proactive Approach - must have a ‘Can Do’ attitude. Ability to navigate a complex environment & effectively More ❯
and drive to own and deliver a project work package within minimum guidance and support. Desirables: PCN Monitoring Experience CISSP, GICSP, ect TOGAF certification preferred Good working knowledge of ITIL principles. Must have minimum of 6 years' experience working for a global fortune 100 company within network or solutions delivery team. Must have a full appreciation and/or worked More ❯