451 to 475 of 718 ITIL Jobs in London

lead regional service delivery, incident and change management, and to drive end-to-end support across stores and offices. The role requires extensive ITIL-based experience, hands-on ServiceNow expertise, and strong vendor governance across a hybrid workspace. You will coordinate with multiple teams to ensure stable operations and timely ...

DevOps and other third-party tools. Able to support requirements gathering, technical design, documentation and ongoing platform improvements. BMC Helix/ITSM certification and ITIL desirable; Azure/cloud knowledge and experience introducing AI capabilities into ITSM platforms are advantageous Contract is running until the end of 2026 initially, paying ...

methodology during audits, as well as providing ideas and input to the continuous improvement of audit processes Professional qualifications such as CISA, CISM, ITIL are desirable Comprehensive experience in an audit or control function Excellent knowledge of established IT disciplines, such as security, service management, operational resilience and emerging technologies ...

direct supervision.• Ability to work in a rapidly changing environment• Ability to multi-task and context-switch effectively between different activities and teams• Strong ITIL foundation, Continual Service Improvement and Total Quality Management experiences.C) Nice to Have• Experience with scripting.• Experience in SQL, PL/SQL.• Experience on Exadata ...

just running a service desk Comfortable in front of clients - able to translate technical work into outcomes non-technical stakeholders care about ITIL exposure and familiarity with a compliance framework (ISO 27001, Cyber Essentials, SOC 2) a plus Previous MSP experience is a bonus, not a requirement - what matters more ...

Maximo technical architecture, including MBOs and database structures. Experience supporting Maximo upgrades or migrations, including migration to MAS/Maximo v9. Knowledge of ITIL processes. Previous experience within Defence or government programmes. What you'll get in return £750 per day. Inside IR35 engagement. Primarily remote working with occasional travel ...

similar role, leading alerts and monitoring for several services, using Dynatrace. Experience in deploying, monitoring and troubleshooting large scale distributed and cloud solutions. ITIL Service Management Framework within complex IT environments. Self starter, with strong stakeholder management skills and the ability to influence at all levels. In return ...

firewalls, load balancers, switches, routing) Storage technologies Virtualisation platforms Monitoring tools (SolarWinds, SCOM, Dynatrace, Splunk or equivalent) Backup and recovery platforms IT Service Management ITIL Change, Incident and Problem Management Production support within 24x7 enterprise environments Major incident management Root Cause Analysis (RCA) Nice to have Microsoft Certified: Windows Server …/Azure Administrator Red Hat Certified Engineer (RHCE) VMware Certified Professional (VCP) AWS or Azure Cloud Certifications ITIL Foundation or higher CISSP, CompTIA Security+, or equivalent security certification (desirable)y OtherLanguages English: C1 Advanced Seniority Senior London, United Kingdom of Great Britain and Northern Ireland Req. VR-124176 Other Consulting ...

Service Management, Service Asset & Configuration Management (SACM) and Change Management, with Service Integration within a complex multi-supplier SIAM environment.Strong understanding of ITIL best practices, particularly Service Asset & Configuration Management and Change Enablement, with ITIL Foundation certification essential and SIAM knowledge or certification desirable.Experience of managing and maintaining CMDBs, configuration ...

background is strongly preferred. Strong ServiceNow incident and SLA management discipline with excellent ticket hygiene. Strong service management oversight, with a clear understanding of ITIL‐aligned incident, problem, and change management processes, and the ability to own and manage incidents through to resolution. Advanced Microsoft Windows 11 endpoint support, with … data and front‐office trading applications. Understanding of endpoint build, software distribution, and client management architectures. Familiarity with end‐user experience monitoring tools and ITIL‐based support frameworks. Confident leveraging AI tooling, including Claude, as part of day‐to‐day support delivery to enhance the enduser experience — for example accelerating ...

hedge fund background is strongly preferred.Strong ServiceNow incident and SLA management discipline with excellent ticket hygiene.Strong service management oversight, with a clear understanding of ITIL-aligned incident, problem, and change management processes, and the ability to own and manage incidents through to resolution.Advanced Microsoft Windows 11 endpoint support, with deep … other market data and front-office trading applications.Understanding of endpoint build, software distribution, and client management architectures.Familiarity with end-user experience monitoring tools and ITIL-based support frameworks.Confident leveraging AI tooling, including Claude, as part of day-to-day support delivery to enhance the enduser experience — for example accelerating troubleshooting ...

solutions, with an interest in applying emerging technologies to drive operational improvements. Solid knowledge of IT Service Management (ITSM) best practices and frameworks, with ITIL certification or equivalent experience preferred. Excellent stakeholder management and communication skills, with the ability to influence, engage and collaborate effectively across technical and business teams. … drive continuous improvement. Experience leading change, adoption and business readiness activities for new technologies and ways of working. Relevant certifications such as PRINCE2, PMP, ITIL, Agile or ServiceNow are desirable. Experience within Financial Services is advantageous. Candidate Profile: Key accountabilities, skills & experience Our values define the working environment we strive ...

ownership of runbooks and integrations with ServiceNow, SCOM, Active Directory, Azure AD/Entra ID and related enterprise platforms. Operating within a highly governed, ITIL-aligned service model, the post-holder ensures automation services are available, secure, compliant and delivered in line with agreed SLAs, change controls and operational standards. … management and platform transitions Ability to understand automation logic, workflow design, runbook content and operational dependencies across large customer environments Experience working within an ITIL-based environment (Incident, Change, Problem, Release Management) with the ability to manage support queues and workload to meet SLA targets Strong communication, documentation and stakeholder ...

related field. • 5+ years of experience in IT Service Management, with a focus on technical leadership and process improvement. • Strong knowledge of ITIL framework and best practices, with relevant certifications (e.g., ITIL v4, ITIL Expert) preferred. • Experience with ITSM tools (e.g., ServiceNow) and a solid understanding of their configuration ...

Frameworks Business Continuity Principles Service Management & Operations Site Reliability Engineering (SRE) Incident Management Problem Management Major Incident Support IT Operations Service Reliability & Availability Management ITIL Frameworks and Best Practice Consulting & Leadership Stakeholder Management Communication & Presentation Skills Workshop Facilitation Business Analysis Change Management Governance & Reporting Problem Solving & Decision Making Cross-functional … Engineering, or a related discipline. Demonstrable experience in Observability, Monitoring, Service Reliability Engineering, IT Operations, Service Management, Operational Resilience, or Platform Engineering environments. Desirable ITIL Foundation or Advanced ITIL Certifications TOGAF Dynatrace Certification Splunk Certification SRE Foundation PRINCE2, Agile, Scrum, or PMP AWS, Azure, or GCP Certifications Hays Specialist Recruitment ...

Nugi Tech is looking for a Technology Support Lead to oversee technical operations and manage their service desk across teams in the UK and Nigeria. The role requires strong leadership skills and deep technical knowledge ...

resolution and communication skills. Experience managing service transition from development into live support environments. Knowledge of acceptance into service processes and service readiness criteria. ITIL 4 Foundation required, ITIL Managing Professional (ITIL v3 Service Transition) highly preferred. Experience communicating with stakeholders, working to client-defined governance, and coordinating cross-functional ...

infrastructure that enables large-scale AI workloads, including distributed training at scale. Understanding of security, access control, resilience/continuity and systems-operation rigour (ITIL or equivalent service management). Strong collaboration and influencing skills across technical and non-technical stakeholders; ability to explain complex technical concepts clearly ...

welcome but not essential. A strong understanding of cyber security governance, risk management, security controls and industry frameworks such as ISO 27001, NIST, ITIL or COBIT. You'll have broad technical awareness across cloud and on-premise environments, identity and access management, networks and security tooling. The ability to translate ...

enhance customer experience Capable of motivating and leading teams, ensuring clear communication, effective task delegation, and a positive work environment A solid understanding of ITIL principles and best practices, with hands-on experience in service delivery and managing SLAs If you bring a data-driven mindset, strong stakeholder management ...

Recognized formal electrical training (City and Guilds etc.). Experience and Knowledge of the Operation of Critical Building infrastructure (Electrical, Mechanical, and Building Fabric) ITIL and/or Service Now Experience is preferred but not essential. Can prepare & present relevant information in front of all types of audiences. Decision maker ...

Java development knowledge Oracle APEX experience Experience with database automation technologies Understanding of: Server architectures, Enterprise storage platforms, Networking concepts, Firewall technologies Knowledge of ITIL processes and service management frameworks This is an excellent opportunity to join a global technology environment where you will play a key role in supporting ...

Applications and RDBMSDegree with a technology or Science focusSome experience of Web ServersSQLIdeally some financial services or payments experienceExcellent communication skills (written and spoken)ITIL again ideallyThe Implementation Consultant role has come around due to an expansion and strategic change, the Technical Consultant will report in to the head ...

show IT is delivering What You Need We care more about your skills than where you got them from — relevant degrees or certifications (e.g. ITIL, CISSP, cloud/network certs) are desirable but not required. Required Experience Proven leadership of a multi-site IT function at scale, ideally across multiple ...

including virtualization technologies & distributed architecture- Experience managing and delivering large-scale enterprise IT projectsPreferred qualification - Knowledge of enterprise IT management frameworks like COBIT or ITIL- Experience integrating AWS cloud services with on-premise technologies (e.g., Microsoft, IBM, Oracle, HP, SAP)- Experience with customer relationship management, especially C-suite level customer ...