626 to 650 of 677 ITIL Jobs in London

ability to manage and engage clients effectively Experience working within a managed services environment Some experience in an applications management, support or development role ITIL Foundation certification (preferred) Strong working knowledge of IT service management practices, SLAs, and ITIL-aligned processes Proven leadership skills with the ability to manage multiple ...

objectives, regulatory obligations, and operational processes. Experience Minimum 5+ years ServiceNow functional consulting experience Experience working in regulated European sectors Strong background in ITSM, ITIL, process transformation, and business analysis Key Responsibilities Conduct workshops and requirements gathering sessions Define business processes and solution requirements Produce user stories, process maps, acceptance … planning and execution Ensure process designs align with regulatory and compliance requirements Support change management and stakeholder communications Required Skills Business Analysis Process Design ITIL/ITSM User Story Development UAT Management Process Documentation Preferred Certifications ServiceNow CIS (ITSM/CSM) ITIL v4 CBAP or Agile BA Certification ...

Good knowledge of ServiceNow and its capabilities Consultancy experience working with complex organisations Process design and ownership background Experience communicating with senior stakeholders Proven ITIL or other process best practice knowledge Excellent client facing and engagement management (trusted advisor) Strong analysis and problem-solving skills In depth understanding of Service … Management best practice - ITIL Proven ServiceNow implementation experience including non-IT processes Experience designing and implementing custom applications is advantageous Desirable certifications ServiceNow Certified System Admin ServiceNow Implementation Specialist ITIL (or another process best practice such as Six Sigma or COBIT) Agile Foundation or Practitioner is desired but not essential ...

Provide subject-matter expertise to project teams and senior stakeholders.**Desired Academic and Professional Qualifications:**The ideal candidate will have experience working within an ITIL‐governed environment and established infrastructure support frameworks. They will hold a bachelor’s degree in Computer Science, Information Technology, or a related discipline, or possess … education, technical training, and practical experience.Relevant industry certifications (e.g. PCNSE, NSE, CCNP Security, or CISSP) or substantial real‐world application are expected, while ITIL and/or PMI certification is considered an advantage.**Required Knowledge and Level of Experience:*** Experience defining and implementing network segmentation and micro‐segmentation strategies.* Strong ...

jobKey Responsibilities:Manage the SLaM Clinical Informatics Entity and NLP Service, ensuring policies are implemented effectively.Manage service operations, including maintenance of an ITIL-aligned service model.Line manage the service's technical developer and administrator.Lead engagement with senior clinicians and IoPPN academics to identify information extraction needs, assess feasibility and design … establishing how professional and administrative policies should be interpreted and implemented Responsible for managing service operations including development of a written service models to ITIL standards. Line management of the services technical developer and service administrator Initiate and lead discussions with senior clinicians in SLAM and IoPPN academics to identify ...

Senior Cyber Security Consultant As a Senior Cyber Security Consultant at Actica, you will have the opportunity to provide support to a wide range of high‐profile UK public sector, critical national infrastructure and defence ...

configuration experience. Experience with Business Rules, Client Scripts, UI Policies, ACLs, workflows, and Flow Designer. Knowledge of REST/SOAP integrations. Understanding of ITIL processes. Strong troubleshooting and analytical skills. Experience 3–7+ years of ServiceNow experience, preferably in enterprise production/BAU environments Preferred Certifications ServiceNow Certified System Administrator. … ServiceNow CIS – ITSM. ITIL 4 Foundation. #J-18808-Ljbffr ...

Job Description:At DXC Technology, we deliver mission-critical services that power some of the UK's most important organisations. We are looking for a customer-focused and commercially aware Technical Account Manager (TAM) to ...

certification, or progress towards CTA with demonstrable experience leading enterprise-scale ServiceNow solution architecture. ServiceNow Certified System Administrator (CSA) or equivalent practical experience. ITIL v4 Foundation or higher. Hold, or be eligible to obtain, UK Security Clearance (SC) It would be great if you had Experience working within secure … environments. Experience with MID Servers, Discovery, CMDB and Service Mapping. Experience with secure-by-design principles. Experience mentoring technical teams or leading architectural communities. ITIL v4 certification. Experience supporting pre-sales or technical consultancy activities. ServiceNow CTA certification ServiceNow Certified Implementation Specialist (CIS). If you’re interested in this ...

reliable L2/L3 support, maintaining configuration health, executing controlled changes, and ensuring compliance, performance, and stakeholder satisfaction under formal SLAs.Key Responsibilities:Service Operations (ITIL)Triage, troubleshoot, and resolve incidents and service requests (P1P4) across EC.Execute change requests for minor enhancements and fixes following change control.Drive problem management: root cause … Security administrationPosition Management and Event handlingData models, picklists, imports, and configuration workbooksStrong BAU/AMS experience:Incident, Service Request, Problem, and Change Management (ITIL)Test planning, regression testing, UAT support, and release readinessDocumentation excellence and audit traceabilityIntegration familiarity:Monitoring and triage for EC-centric interfaces; coordinate with middleware/integration ...

London, UK/Leeds, UKCprime EMEA – Technology and Tools/Full-time/RemoteCprime is an AI-first, human-centered partner, combining strategic consulting with industry-leading platforms to drive innovation, enhance efficiency, and shift ...

Account Manager must have:· Fluent Italian speaker· Experience in FinanceKnowledge of ITSM and ticketing tools such as ServiceNow, Remedy, JIRA ServiceDesk, etc Knowledge of ITIL processes or similar as regards to support incident lifecycles (L0-L3) etc. · Ability to develop collaborative relationships with customers, partners, and developers across the business … translate complex issues in an understandable, organized way· Knowledge of ITSM and ticketing tools such as ServiceNow, Remedy, JIRA ServiceDesk, etc.· Knowledge of ITIL processes· Broad knowledge and understanding of IT concepts and architecture· Minimum 5 years of experience in a support role dealing directly with clients having referenceable duties ...

JOB DESCRIPTION About the role We have an exciting opportunity for a Data Architect to join the Guinness Team. This is a permanent, full-time position (35 hours per week) based in either our London ...

initiatives across business, product, engineering, operations, cyber and risk stakeholders. Demonstrated experience in executing on processes in scope of the Information Technology Infrastructure Library (ITIL) framework #J-18808-Ljbffr ...

initiatives across business, product, engineering, operations, cyber and risk stakeholders. Demonstrated experience in executing on processes in scope of the Information Technology Infrastructure Library (ITIL) framework J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals ...

Strong communication, analytical and problem-solving skills. The ability to work independently while contributing effectively across multidisciplinary teams. Essential Qualifications You’ll also hold: ITIL 4 Managing Professional, or another advanced ITIL qualification beyond Foundation level. SAFe certification, or equivalent practical experience working within a SAFe environment. Why Apply? This ...

Position Overview:Squarepoint is seeking a hands-on Trading Infrastructure Support (TIS) Tech Lead to manage a global TIS team. The candidate will lead a team of support specialist, ensuring high availability of Squarepoint’s ...

business Lead the Change Advisory Board (CAB), with support from the Service Delivery & Support Manager when required. Contribute to the continuous improvement of ITIL processes Manage continuous improvement of service delivery processes and identify opportunities for improvement in delivery and processes Work with group stakeholders to drive efficiency within … with non technical stakeholders to support on complex challenges Strong customer facing experience and ability to evidence a user focused mindset Strong experience in ITIL including lifecycle, compliance and governance Proven ability to work to within an ITIL framework using incidence management, change and request guidelines This role is London ...

hybrid connectivity patterns and integration with cloud landing zones. Working knowledge of automation/IaC concepts (Ansible/Terraform) and standardized build pipelines. ITIL/ITSM familiarity and operational model design (monitoring, patching, CMDB, change governance). Certifications (nice to have): VMware (VCP/VCAP), TOGAF, Cisco (CCNP), ITIL ...

Application Support Engineer £750 - £850 per day (inside IR35) 6 months On site The individual will be part of a small team of 1-2 support engineers in the day-to-day support and continuing ...

Quality Engineer - ISO 9001 - Service and Operations - 3 days a week on site London | Hybrid Working The Opportunity A growing technology and engineering organisation delivering complex operational systems is seeking an experienced Quality Engineer to ...

SOAP, REST, ideally in ServiceNow Knowledge of multiple ServiceNow applications across the platform - ITSM and more Understanding of Service Management best practice - ITIL Adept and providing and delivering feedback Delivering work using agile methodologies Able to take responsibility for own learning and demonstrate examples where this has been done ServiceNow … required Assisting with system testing and UAT Providing advice and guidance to customers on the best approaches for implementing ServiceNow in terms of: ITIL best practice, ServiceNow best practice, Industry trends and use of ServiceNow Keeping abreast of industry trends in Service Management and developments in the ServiceNow portfolio Sharing ...

65000 - 75000 per annumLondon, EnglandPermanentOur client, a consultantcy working with a high-profile client in the Energy sector, is seeking a GIS Technical Lead with a focus on ESRI GIS, particularly ArcGIS Enterprise. This permanent ...

Service Architect Open Opportunity | London, UK About the role The Company Mozaic is an innovative and growing Operating Model Transformation Consultancy. We work with large organisations at CIO level, to assess and transform their digital ...

advantage Comfortable working with browser developer tools, network traces, log files, and API responses Experience using a service desk platform Experience working within ITIL-aligned processes Ability to explain technical problems to non-technical stakeholders Ability to translate user feedback into actionable engineering input Ability to manage concurrent issues across … teams. Highest-signal resume keywords Technical Support For Enterprise AI Products Diagnostic And Troubleshooting Skills Familiarity With AI And LLM-Based Products Experience With ITIL-Aligned Processes Ability To Explain Technical Problems To Non-Technical Stakeholders Hard Skills API Troubleshooting Log Analysis Browser Developer Tools Retrieval-Augmented Generation Prompt Behaviour ...