151 to 166 of 166 Service Delivery Jobs in London

building a community of designers and researchers to support the public sector's growing demand for a design-led approach to digital transformation service delivery. A Senior Content Designer is an experienced practitioner who works on a complex or large-scale service, with minimal support. They work autonomously … influencing and mentoring others to design user-centred content to a high standard. They work on a multidisciplinary delivery team to design content that’s informed by their experience, best practice and evidence, and meets the client’s objectives as well as user needs. They are visible contributors ...

Cyber Security Programme Value: Multi-year, multi-million-pound SOC transformation programme Role Summary The Senior Programme Manager will lead the end-to-end delivery of a new greenfield Security Operations Centre (SOC) for a major central government organisation. This includes replacing legacy security services, modernising fragmented tooling … delivering an integrated, end-to-end cyber capability across cloud-based digital platforms. This role is suited to a senior delivery leader with deep experience building SOC capabilities from scratch within government or similarly regulated environments, and who can manage a complex supplier ecosystem, specialist SMEs, and multi-year ...

Business Analyst, you will have gained experience working on a varied range of projects from process improvement, digital transformation, change facilitation and service design/improvement. Reporting to the Lead Solution Architect and Designer, you will be responsible for assessing the business model and its integration with technology; essentially … business process re-engineering activities, providing information, and generating solutions as determined within the projects. Knowledge, Skills & Experience: Experience of working within a complex delivery environment Analysis/design of financial transaction matching & reconciliation workflows in high-volume/high-availability, time-Critical Use Cases that leverage multi-vendor ...

designing a shared digital care record that enables seamless access to patient and citizen information across care settings. We are seeking an experienced Senior Service Designer to play a pivotal role in this formative stage. Key Responsibilities Management, Leadership & Training Act as an expert and advocate for service … learning. Facilitate collaboration, resolve team issues, and foster a positive working environment. Advise and coordinate staff, delivering training where required. Planning & Design Lead complex service design activities, introducing and embedding new ways of working. Design services and components that meet organisational objectives and user needs. Prioritise user stories, assess ...

technology. We’ve built a community of designers and researchers to support the public sector's growing demand for a design-led approach to service delivery. Designers are experienced practitioners who collaborate with others to tackle challenges faced by people and society. They work within a team to design … deliver public services. They do this by influencing the direction, assuring the quality of design delivery within their team and by leading the end-to-end design of a chosen service. They are active members of a healthy user-centred design (UCD) community and culture at Made Tech. ...

with the ability to interact effectively with clients and cross-functional teams. Problem-solving abilities and a proactive approach to resolving user issues and service requests. High standard of service delivery. Any ServiceNow training or basic qualification would be advantageous. Inetum is a European leader in digital services ...

looking for a proactive and employee-focused Service Desk Analyst to join our IT team at Watkin Jones. In this dynamic role, you’ll be the first point of contact for IT support across the business, ensuring the smooth operation of systems and services for all staff. … travel to various sites and offices, so flexibility is essential. Your responsibilities will include setting up and configuring new and replacement hardware, accurately logging service requests and incidents, and escalating complex technical issues. You’ll deliver IT induction training to new starters, coordinate equipment dispatch via couriers, and collaborate ...

looking for a proactive and employee-focused Service Desk Analyst to join our IT team at Watkin Jones. In this dynamic role, you’ll act as the first and second line of IT support across the business, ensuring the smooth operation of systems and services for all staff. … first point of contact for IT queries, providing effective 1st and 2nd line support. Set up and configure new and replacement hardware. Accurately log service requests and incidents, escalating complex issues when necessary. Deliver IT induction training for new starters. Coordinate equipment dispatch via couriers and manage IT inventory. ...

senior support role? Do you thrive on solving complex technical challenges, supporting high-end AV and IT systems, and mentoring others to deliver exceptional service? Our client, an established and innovative provider of integrated audio-visual and collaboration solutions, is seeking a Senior Support Services Engineer to become … player within their growing service and support division. About the Role As the Senior Support Services Engineer , you will act as the go-to technical expert for both clients and junior team members. You'll take the lead on complex fault-finding, escalations, and preventative maintenance, while helping ...

provide data reports, providing specialist advice to colleagues, making use of a variety of data to measure outcomes, inform decision making and improve service delivery. Lead the data analysis and business intelligence activities within key projects and programmes encouraging innovation and supporting change Use data to predict demand, flag … issues, identify solutions, initiate new ways of working, and contribute to delivery of actions to resolve them utilising detailed knowledge to provide advice across services. Support the provision of information and data into performance and business intelligence, reports advice and guidance for review by services areas, Newham Mayor, Cabinet ...

experienced Senior Project Manager to join their Systems Integration team, taking full ownership of projects including contract management, system design, and commissioning, ensuring delivery on time, within budget, and to a high standard. This is a great opportunity to join an established organisation with scope to influence and enhance … service delivery. A competitive salary and benefits package is offered in line with experience. Key Responsibilities Perform work on multiple projects within the budgeted cost and to the satisfaction of the client. Liaison with other internal departments, clients and contractors. Ensure that the H&S files are in place ...

security strategy, strengthen governance, and protect critical systems, data, and operations. The Role: As Head of Security, you will own the strategic and operational delivery of all information and cyber security activities. You'll develop and implement robust security policies, oversee incident response, and ensure compliance with GDPR … Drive security culture through training, phishing simulations, and awareness programs. Partner with IT, Legal, HR, and business units to embed security in operations and service delivery. Provide security input for vendor assessments, third-party risk, and M&A due diligence. Candidate Profile: Proven senior leadership experience in information, cyber ...

security strategy, strengthen governance, and protect critical systems, data, and operations. The Role: As Head of Security, you will own the strategic and operational delivery of all information and cyber security activities. You'll develop and implement robust security policies, oversee incident response, and ensure compliance with GDPR … Drive security culture through training, phishing simulations, and awareness programs. Partner with IT, Legal, HR, and business units to embed security in operations and service delivery. Provide security input for vendor assessments, third-party risk, and M&A due diligence. Candidate Profile: Proven senior leadership experience in information, cyber ...

packs, cashflow, budgeting and forecasting. Strengthen financial controls, governance and compliance (FRS102/IFRS). Drive commercial decision-making around NHS contracts, pricing and service-line profitability. Oversee system and process improvements across billing, revenue recognition and financial reporting. Provide strategic leadership during scaling, supporting long-range planning … refinancing activities. Build financial visibility across digital consultations, activity volumes and consultant utilisation. Work closely with clinical and operational leaders to support efficient service delivery. Key Skills & Experience Fully qualified accountant (ACA/ACCA/CIMA). Proven interim CFO experience in Healthcare or HealthTech Track record of leading ...

people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training … Head Office although the post holder may be required to visit some of our services from time to time as part of their service delivery. This is a 12-month fixed-term contract, with a potential 6-month extension. Essential: Hands on knowledge of and involvement in system administration ...

Architect. System Architect - Responsibilities: Detailed planning, designing and developing of ICT services including network and server applications. Network element configuration including day-to-day service delivery. Network and server implementation and optimisation including designing and testing procedures. Service, network and hardware migration planning and execution. Proof of concept … external stakeholders, ensuring clear communication and accountability. In case of critical incidents, coordinate with relevant parties and provide support as required to ensure service continuity. System Architect - Requirements: Planning abilities - to encompass - Network/systems/Servers as part of strategic, service infra and O&M planning Sufficient ...