151 to 175 of 495 Service Delivery Jobs in London

Network Architect £600 - £700 per day - Inside IR35 Hybrid - London DV Cleared About the Role Our confidential government client requires an experienced Network Architect to lead the design and delivery of strategic network solutions. This is a high-impact role within a complex, secure environment, where your architectural expertise will support national security priorities. Key Responsibilities Deliver high-level … WAN design and implementation WAN provisioning and circuit dependencies Network security and encryption technologies (e.g., cryptos) Dependencies on EUDs, storage, and power systems (UPS) Work across the full system delivery lifecycle: Service Design, Transition, Acceptance, and into Live Collaborate with Service Architects on Assurance and Gate Reviews Analyse technical requirements and develop fit-for-purpose solutions Conduct … Design Strong knowledge of government or military-grade secure environments Experience with: Passive and active infrastructure planning WAN/LAN technologies and provisioning Encrypted communication solutions Familiarity with government service delivery lifecycle and assurance processes Exceptional stakeholder management across multi-disciplinary teams Proven leadership in delivering technical outcomes under tight timelines Apply now to play a leading role More ❯

will call upon the candidate's DevSecOps experience to help Acadian Shift Left, injecting security directly into our Software Development Lifecycle and consistently governing our AWS Platform-as-a-Service (PaaS) infrastructure. We are looking for candidates with deep experience and understanding of continuous delivery, container security, SAST/DAST, secrets management, Identity and Access Management (IAM) governance … with code governing configuration of an AWS-based global network, including third-party security tools such as Zscaler and Palo Alto Networks. Help the Information Assurance team support IT service delivery to Acadian business units 24x7 as part of an on-call rotation, including interaction with MSSP incident responders. Work with other IT delivery teams, including the … we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs More ❯

Go back South Western Ambulance Service NHS Foundation Trust Head of Commercial and Procurement Management The closing date is 26 August 2025 Please only apply once as this advert is duplicated but all for the same role. We are seeking a dynamic and results-driven Head of Commercial and Procurement who brings a strong commitment to ethical procurement practices. … DHSC) to provide and upgrade emergency communications for UK ambulance services. ARP has a team of over eighty staff consisting of commercial, finance, project, implementation, technical, user assurance and service colleagues.They are based all over the country to support the successful delivery and maintenance of a £460m programme of work.The aim of ARP is to implement new technology … that provides innovation and enhances patient care with the latest equipment.ARPs solutions also play a longer-term role in preparing the ambulance service for the adoption of the Home Office's Emergency Services Network (ESN). ARP is currently in the process of introducing an array of new technology-based services to Ambulance Trusts and Air Ambulance charities.The Services More ❯

platforms that support global business operations and the associated applications estate. The role requires a proactive leader who can drive IT operational excellence, manage security risks, focus on continual service improvement, drive transformational delivery projects, and work effectively with internal stakeholders and third-party vendors to deliver a high-quality Global IT services. Working in line with the … mitigate cyber threats using SIEM, endpoint security, and vulnerability management tools. Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills: IT Operations & Service Continuity: Ability to ensure IT … resilient, and fit for purpose, with a strong focus on business continuity and disaster recovery. Supplier & Vendor Management: Experience managing third-party IT vendors, MSPs, and SaaS providers, ensuring service levels, performance, and cost-effectiveness. Project Leadership & Change Management: Ability to lead technology projects, system upgrades, and platform migrations, ensuring smooth execution and minimal business disruption. Process Improvement & Automation More ❯

Fully remote role to oversee the strategic planning and operational delivery Perfect for a forward-thinking IT, strategy, and infrastructure leader. About Our Client This not-for-profit organisation Job Description The Director of IT, Architecture and Infrastructure will oversee the strategic planning and operational delivery of the technology infrastructure within the organisation. This role is ideal for … aligned technology strategy that sets a clear direction for IT. Design an enterprise architecture roadmap that is scalable, secure, and adaptive to changing organisational needs. Ensure technology decisions support service delivery, data-driven operations, and long-term cost efficiency. Technology Governance & Operating Model Transformation Standardise and simplify technology governance, policies, and processes to reflect a modern, strategic IT … ISO/IEC 27001: The international standard for information security management systems (ISMS), ensuring data confidentiality, integrity, and availability. ITIL (Information Technology Infrastructure Library): A framework for standardising IT service management practices and aligning them with business needs. Shift IT's organisational role from a back-office support service to an integrated business enabler. Support Key Change Programmes More ❯

The Director of IT, Architecture and Infrastructure will oversee the strategic planning and operational delivery of the technology infrastructure within the organisation. This role is ideal for a forward-thinking individual with a strong background in IT architecture and infrastructure management. Client Details This not-for-profit organisation Description The Director of IT, Architecture and Infrastructure will oversee the … strategic planning and operational delivery of the technology infrastructure within the organisation. This role is ideal for a forward-thinking individual with a strong background in IT architecture and infrastructure management. Main responsibilities/duties Technology Strategy & Architecture Roadmap Work with the Director of IT to co-create a forward-looking, business-aligned technology strategy that sets a clear … direction for IT. Design an enterprise architecture roadmap that is scalable, secure, and adaptive to changing organisational needs. Ensure technology decisions support service delivery, data-driven operations, and long-term cost efficiency. Technology Governance & Operating Model Transformation Standardise and simplify technology governance, policies, and processes to reflect a modern, strategic IT function. Embed frameworks such as: ISO/ More ❯

Job summary LAS Data Scientists use analytics and insights to support operational service delivery and provide evidence for business and strategic decision making. This role will be instrumental in bringing together our datasets through the use of mathematical models, dynamic reporting, and creative visualisation, to drive forward our ambition of making the LAS a world-class service. Working … of data science, from algorithm development and implementation of modelling methods, to data engineering and the application of advanced statistical techniques. Recommendations derived from your work will shape the delivery of an evolving service in a challenging healthcare environment. This role will also involve a mixture of home and office working. Main duties of the job An exciting … and time-series modelling Supervised & unsupervised learning Programming (R and/or Python, SQL) R shiny app development Data visualisation and reporting Linux operating system About us London Ambulance Service NHS Trust is the busiest ambulance Trust in the UK. We are seeking someone who will fit with the Trust values of being respectful, professional, innovative and collaborative. The More ❯

Service Desk Manager - £56,000 - Holborn An esteemed educational institution based in the heart of London is currently seeking a Service Desk Managerto join its IT team. This is a permanent, full-time opportunity offering the chance to work in a vibrant and collaborative environment where staff tenure is long and the culture is genuinely supportive. The role … the IT Director and take the lead in managing a team of skilled 1st, 2nd, and 3rd line engineers. You'll be responsible not just for day-to-day service delivery, but also for shaping and embedding ITIL-based processes that elevate the organisation's IT function. Beyond team leadership, you'll have oversight of the organisation's More ❯

US, and Europe Definia – Defining, designing, and delivering technology, transformation, and cultural change BioTalent – Life sciences recruitment sourcing talent across the globe to offer a first-class, people-centred service InX – Executive search and interim management solutions to accelerate leadership and help them to build their teams Caraffi – Talent advisory solutions, employer branding, talent acquisition strategies, and leadership development … is split into five key areas: Infrastructure: Manages platform architecture, ensuring our tech ecosystem is running at its best. Information Security: Oversees ISO audits, security policies, and system protections. Service Delivery: Runs the Service Desk and supports users across the group. Product Development: Develops and optimises our product pipeline, working closely with brands to deliver improvements. Transformation … Change: Manages all group-wide tech transformations from planning to delivery, supported by project and programme managers. Role Impact As a Junior Project Manager (FTC – Maternity Cover) , you’ll support the delivery of IT and business change projects across The IN Group. You’ll work closely with senior project managers and stakeholders, helping to plan, coordinate, and deliver More ❯

US, and Europe Definia – Defining, designing, and delivering technology, transformation, and cultural change BioTalent – Life sciences recruitment sourcing talent across the globe to offer a first-class, people-centred service InX – Executive search and interim management solutions to accelerate leadership and help them to build their teams Caraffi – Talent advisory solutions, employer branding, talent acquisition strategies, and leadership development … is split into five key areas: Infrastructure: Manages platform architecture, ensuring our tech ecosystem is running at its best. Information Security: Oversees ISO audits, security policies, and system protections. Service Delivery: Runs the Service Desk and supports users across the group. Product Development: Develops and optimises our product pipeline, working closely with brands to deliver improvements. Transformation … Change: Manages all group-wide tech transformations from planning to delivery, supported by project and programme managers. Role Impact As a Junior Project Manager (FTC – Maternity Cover) , you’ll support the delivery of IT and business change projects across The IN Group. You’ll work closely with senior project managers and stakeholders, helping to plan, coordinate, and deliver More ❯

US, and Europe Definia – Defining, designing, and delivering technology, transformation, and cultural change BioTalent – Life sciences recruitment sourcing talent across the globe to offer a first-class, people-centred service InX – Executive search and interim management solutions to accelerate leadership and help them to build their teams Caraffi – Talent advisory solutions, employer branding, talent acquisition strategies, and leadership development … is split into five key areas: Infrastructure: Manages platform architecture, ensuring our tech ecosystem is running at its best. Information Security: Oversees ISO audits, security policies, and system protections. Service Delivery: Runs the Service Desk and supports users across the group. Product Development: Develops and optimises our product pipeline, working closely with brands to deliver improvements. Transformation … Change: Manages all group-wide tech transformations from planning to delivery, supported by project and programme managers. Role Impact As a Junior Project Manager (FTC – Maternity Cover) , you’ll support the delivery of IT and business change projects across The IN Group. You’ll work closely with senior project managers and stakeholders, helping to plan, coordinate, and deliver More ❯

US, and Europe Definia – Defining, designing, and delivering technology, transformation, and cultural change BioTalent – Life sciences recruitment sourcing talent across the globe to offer a first-class, people-centred service InX – Executive search and interim management solutions to accelerate leadership and help them to build their teams Caraffi – Talent advisory solutions, employer branding, talent acquisition strategies, and leadership development … is split into five key areas: Infrastructure: Manages platform architecture, ensuring our tech ecosystem is running at its best. Information Security: Oversees ISO audits, security policies, and system protections. Service Delivery: Runs the Service Desk and supports users across the group. Product Development: Develops and optimises our product pipeline, working closely with brands to deliver improvements. Transformation … Change: Manages all group-wide tech transformations from planning to delivery, supported by project and programme managers. Role Impact As a Junior Project Manager (FTC – Maternity Cover) , you’ll support the delivery of IT and business change projects across The IN Group. You’ll work closely with senior project managers and stakeholders, helping to plan, coordinate, and deliver More ❯

team reports into the Application Support Manager and are responsible for all aspects pertaining to maintenance of the estate from ticket resolution to minor upgrades and patching. Quality of service delivery & support is key, as is a knowledge of application development/integration and an appreciation of infrastructure design within a legal framework/architecture. Strong problem-solving … a team to provide second and third line support and resolution for incidents and problems within an ITIL framework. Collaborate with the application development teams to ensure supportable solution delivery and quality assure systems as they move from development into test and live. Collaborate with the project delivery team to ensure adequate support models are in place for … new applications or products delivered. Work as part of a team to deliver projects to improve systems manageability & supportability (in house & 3rd party) within the Change Management delivery process. Participate in DR invocation and testing and provide maintenance and monitoring of DR/BCP readiness. Creation of technical documentation and facilitation of hand-over for development projects Monitor and More ❯

team reports into the Application Support Manager and are responsible for all aspects pertaining to maintenance of the estate from ticket resolution to minor upgrades and patching. Quality of service delivery & support is key, as is a knowledge of application development/integration and an appreciation of infrastructure design within a legal framework/architecture. Strong problem-solving … a team to provide second and third line support and resolution for incidents and problems within an ITIL framework. Collaborate with the application development teams to ensure supportable solution delivery and quality assure systems as they move from development into test and live. Collaborate with the project delivery team to ensure adequate support models are in place for … new applications or products delivered. Work as part of a team to deliver projects to improve systems manageability & supportability (in house & 3rd party) within the Change Management delivery process. Participate in DR invocation and testing and provide maintenance and monitoring of DR/BCP readiness. Creation of technical documentation and facilitation of hand-over for development projects Monitor and More ❯

types of diversity. The Role An opportunity is available for the successful candidate to join our International Cyber Insurance team. The ideal candidate will have prior experience of client service and placing cyber insurance for a range of industries and sectors. Within the role you will have the responsibility of developing business, supporting WTW colleagues Internationally with their portfolio … to WTW policies, procedures, and all regulatory requirements Client Relationship Management Understand the clients’ business, objectives and risk management needs and look for solutions through the provision of ongoing service Develop account service strategy for individual clients in line with Business Unit (BU) process Draw on expertise from specialist technical teams within the BU and across the Group … for clients as required Determine placement strategies to deliver suitable solutions, including price and structure, which meet each clients’ needs Accountability for client service and relationship development with producing offices, direct clients and other stakeholders Placement Management Manage compliant processing of contracts as per FCA and contract certainty requirements Understand, apply and where necessary explain the BU policies and More ❯

Helpdesk Coordinator or Service Desk Coordinator or IT Help Desk London IT Support Firm £30,000 to £40,000 (dep exp) Facilities Helpdesk Coordinator or IT Help Desk in London or Service Desk Coordinator. We’re seeking a highly organised and proactive Helpdesk, or Facilities Helpdesk or Service Desk Coordinator to join a dynamic, fast-paced IT … for all incoming support queries Log and monitor helpdesk requests using the internal ticketing system Assign and escalate issues where necessary, ensuring timely resolution Liaise with internal teams and service providers to follow up on outstanding jobs Keep users informed with clear, timely updates throughout the process Maintain accurate records of all service requests and interventions Support reporting … activities to help identify trends and improve service delivery About You Previous experience in a helpdesk, service desk, or administration role Confident communicator with strong organisational skills Able to juggle multiple tasks and prioritise effectively under pressure Comfortable using ticketing or CRM systems A collaborative approach and willingness to support the wider team Why Apply? You’ll More ❯

Helpdesk Administrator or Service Desk Coordinator London IT Support Firm £30,000 to £35,000 (dep exp) Helpdesk Administrator in London or Service Desk Coordinator. We’re seeking a highly organised and proactive Helpdesk Administrator or Service Desk Coordinator to join a dynamic, fast-paced IT Support Firm in the heart of London. This role is perfect … for all incoming support queries Log and monitor helpdesk requests using the internal ticketing system Assign and escalate issues where necessary, ensuring timely resolution Liaise with internal teams and service providers to follow up on outstanding jobs Keep users informed with clear, timely updates throughout the process Maintain accurate records of all service requests and interventions Support reporting … activities to help identify trends and improve service delivery About You Previous experience in a helpdesk, service desk, or administration role Confident communicator with strong organisational skills Able to juggle multiple tasks and prioritise effectively under pressure Comfortable using ticketing or CRM systems A collaborative approach and willingness to support the wider team Why Apply? You’ll More ❯

created a platform to offer faster, more personalised access to mental health services. The Transformation Manager plays a key role in driving strategic and operational initiatives that enable the delivery of scalable, patient-centred services. Working closely with teams across Product, Clinical, Operations, and Technology, this person ensures alignment, accountability, and execution against company OKRs and strategic priorities. If … you're someone who can turn vision into action, coordinate cross-functional teams, and keep delivery moving in a fast-paced, regulated, and high-growth environment, this role offers a meaningful and impactful next step in your career. What you will be doing:- Contribute to the successful delivery of strategic initiatives by supporting all phases of the project … functional initiatives with clear milestones, change management, and measurable outcomes. Stakeholder Management – Proven ability to work effectively across diverse teams, including clinical, technical, operational, and external partners. Tech-Enabled Service Delivery – Experience collaborating with Product and Technology teams to align service design and delivery with evolving platforms. Operational Mindset – Deep understanding of day-to-day operations More ❯

created a platform to offer faster, more personalised access to mental health services. The Transformation Manager plays a key role in driving strategic and operational initiatives that enable the delivery of scalable, patient-centred services. Working closely with teams across Product, Clinical, Operations, and Technology, this person ensures alignment, accountability, and execution against company OKRs and strategic priorities. If … you're someone who can turn vision into action, coordinate cross-functional teams, and keep delivery moving in a fast-paced, regulated, and high-growth environment, this role offers a meaningful and impactful next step in your career. What you will be doing:- Contribute to the successful delivery of strategic initiatives by supporting all phases of the project … functional initiatives with clear milestones, change management, and measurable outcomes. Stakeholder Management – Proven ability to work effectively across diverse teams, including clinical, technical, operational, and external partners. Tech-Enabled Service Delivery – Experience collaborating with Product and Technology teams to align service design and delivery with evolving platforms. Operational Mindset – Deep understanding of day-to-day operations More ❯

created a platform to offer faster, more personalised access to mental health services. The Transformation Manager plays a key role in driving strategic and operational initiatives that enable the delivery of scalable, patient-centred services. Working closely with teams across Product, Clinical, Operations, and Technology, this person ensures alignment, accountability, and execution against company OKRs and strategic priorities. If … you're someone who can turn vision into action, coordinate cross-functional teams, and keep delivery moving in a fast-paced, regulated, and high-growth environment, this role offers a meaningful and impactful next step in your career. What you will be doing:- Contribute to the successful delivery of strategic initiatives by supporting all phases of the project … functional initiatives with clear milestones, change management, and measurable outcomes. Stakeholder Management – Proven ability to work effectively across diverse teams, including clinical, technical, operational, and external partners. Tech-Enabled Service Delivery – Experience collaborating with Product and Technology teams to align service design and delivery with evolving platforms. Operational Mindset – Deep understanding of day-to-day operations More ❯

created a platform to offer faster, more personalised access to mental health services. The Transformation Manager plays a key role in driving strategic and operational initiatives that enable the delivery of scalable, patient-centred services. Working closely with teams across Product, Clinical, Operations, and Technology, this person ensures alignment, accountability, and execution against company OKRs and strategic priorities. If … you're someone who can turn vision into action, coordinate cross-functional teams, and keep delivery moving in a fast-paced, regulated, and high-growth environment, this role offers a meaningful and impactful next step in your career. What you will be doing:- Contribute to the successful delivery of strategic initiatives by supporting all phases of the project … functional initiatives with clear milestones, change management, and measurable outcomes. Stakeholder Management – Proven ability to work effectively across diverse teams, including clinical, technical, operational, and external partners. Tech-Enabled Service Delivery – Experience collaborating with Product and Technology teams to align service design and delivery with evolving platforms. Operational Mindset – Deep understanding of day-to-day operations More ❯

requisition id R258064 Keen to become part of a truly global, collaborative team of professionals? Your journey begins here. Job Title IT Audio Visual Systems Analyst Department Information Technology Service Delivery Office Location London Reports To IT Audio Visual Systems Team Leader Working Hours After initial onboarding and training, regular start times may be set as early shift … to the objectives of the legal practice. Members of this department are expected to fit into the firm's culture and be committed to providing a high quality of service to our customers. Role Overview As a member of the Global Audio Visual Services team in the Information Technology department, the IT AV Systems Analyst is responsible for providing … AV services. This involves taking ownership of requests and incidents that have been assigned to the AV team for the delivery resolution of service. The role will be based out of and primarily support the London office while sometimes remotely assisting other offices that do not have a dedicated AV team. Key Responsibilities/Accountabilities Proactively suggest improvements to More ❯

a purpose-driven Improvement Programme Manager to join the Children and Education directorate. You will play a pivotal role in the development of the new Hackney Education Alternative Learning Service (HEALS), a groundbreaking three-tiered support model designed to create a sustainable and inclusive education system for all children. This initiative specifically targets the high number of secondary school … will be instrumental in ensuring our services are organised and delivered to the highest standard. Your primary responsibilities will be twofold: To introduce a professional business improvement perspective to service delivery, applying lean practices and a 'keep it simple' approach to organisational design. To provide operational capacity and value to service managers, supporting both routine delivery and the implementation of new working methods, digital applications, and programme management. Key Responsibilities: Programme manage the four core workstreams for the Hackney Education Alternative Learning Service (HEALS): Design Hackney Education Alternative Learning Service (HEALS) "Processes, Panels & Pathways" Develop an Integrated Commissioning Framework Resources and Finances Provide hands-on capacity for a variety of tasks, including briefing More ❯

a purpose-driven Improvement Programme Manager to join the Children and Education directorate. You will play a pivotal role in the development of the new Hackney Education Alternative Learning Service (HEALS), a groundbreaking three-tiered support model designed to create a sustainable and inclusive education system for all children. This initiative specifically targets the high number of secondary school … will be instrumental in ensuring our services are organised and delivered to the highest standard. Your primary responsibilities will be twofold: To introduce a professional business improvement perspective to service delivery, applying lean practices and a 'keep it simple' approach to organisational design. To provide operational capacity and value to service managers, supporting both routine delivery and the implementation of new working methods, digital applications, and programme management. Key Responsibilities: Programme manage the four core workstreams for the Hackney Education Alternative Learning Service (HEALS): Design Hackney Education Alternative Learning Service (HEALS) "Processes, Panels & Pathways" Develop an Integrated Commissioning Framework Resources and Finances Provide hands-on capacity for a variety of tasks, including briefing More ❯

Systems and Customer Service Trainer - 9 Month Fixed Term ContractLocation: Midlands based with national travel and stay over as required Hours: Full-time, 40 hours/week Salary : £45K (Pro Rata) Are you a people-focused trainer who thrives on helping others succeed? Do you have a passion for systems, processes, and delivering exceptional customer service? We're … working with a national contractor in the housing and maintenance sector to recruit a Systems and Customer Service Trainer, a key role supporting the learning and development of frontline and office-based teams. In this role, you'll design and deliver training across key business systems, policies, and customer service standards. You'll be instrumental in onboarding new … starters, upskilling existing staff, and helping drive a "best-in-class" culture across teams. Systems and Customer Service Trainer Responsibilities: Deliver structured training to new and existing staff (including managers, supervisors, and client teams) across housing repairs, planned works, and project teams Develop and maintain user guides, training materials, and support documents to reflect current systems and processes Deliver More ❯