Service Delivery Jobs in London

326 to 350 of 535 Service Delivery Jobs in London

Project Specialist

City of London, London, United Kingdom
Hybrid / WFH Options
Milestone Technologies, Inc
to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service … mission of revolutionizing the way IT is deployed around the globe. Job Overview The role will manage regional project operations for the client's physical security team. This includes delivery of the full project management lifecycle as well as reporting and operations assistance as requested. The role will perform project cost estimations, budget control and critical path scheduling. The … problems, project changes and resource constraints.The role will manage the full security systems project life cycle for a global events security team to execute project activities including adherence to delivery schedules, costs, and risk management. The role will perform project cost estimations, budget control and critical path scheduling. The role will also facilitate and coordinate cross-functional team tasks More ❯
Posted:

Project Specialist

London Area, United Kingdom
Hybrid / WFH Options
Milestone Technologies, Inc
to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service … mission of revolutionizing the way IT is deployed around the globe. Job Overview The role will manage regional project operations for the client's physical security team. This includes delivery of the full project management lifecycle as well as reporting and operations assistance as requested. The role will perform project cost estimations, budget control and critical path scheduling. The … problems, project changes and resource constraints.The role will manage the full security systems project life cycle for a global events security team to execute project activities including adherence to delivery schedules, costs, and risk management. The role will perform project cost estimations, budget control and critical path scheduling. The role will also facilitate and coordinate cross-functional team tasks More ❯
Posted:

Project Specialist

london, south east england, united kingdom
Hybrid / WFH Options
Milestone Technologies, Inc
to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service … mission of revolutionizing the way IT is deployed around the globe. Job Overview The role will manage regional project operations for the client's physical security team. This includes delivery of the full project management lifecycle as well as reporting and operations assistance as requested. The role will perform project cost estimations, budget control and critical path scheduling. The … problems, project changes and resource constraints.The role will manage the full security systems project life cycle for a global events security team to execute project activities including adherence to delivery schedules, costs, and risk management. The role will perform project cost estimations, budget control and critical path scheduling. The role will also facilitate and coordinate cross-functional team tasks More ❯
Posted:

Project Specialist

london (city of london), south east england, united kingdom
Hybrid / WFH Options
Milestone Technologies, Inc
to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service … mission of revolutionizing the way IT is deployed around the globe. Job Overview The role will manage regional project operations for the client's physical security team. This includes delivery of the full project management lifecycle as well as reporting and operations assistance as requested. The role will perform project cost estimations, budget control and critical path scheduling. The … problems, project changes and resource constraints.The role will manage the full security systems project life cycle for a global events security team to execute project activities including adherence to delivery schedules, costs, and risk management. The role will perform project cost estimations, budget control and critical path scheduling. The role will also facilitate and coordinate cross-functional team tasks More ❯
Posted:

Head of Enterprise Architecture - London Markets Insurance

London, South East, England, United Kingdom
Robert Walters
processes, and IT landscapes. Drive enhancements to enterprise information architecture to boost performance and unlock new value. Partner with operations leaders to align digital initiatives with business needs. Oversee delivery of architecture-led solutions across infrastructure, applications, and analytics. Establish architecture governance frameworks and lead forums like the Architecture Board. Collaborate on corporate data policies, defining ownership, stewardship, and … data modelling best practices. Experience in the London Market Insurance or reinsurance. 10+ years in enterprise architecture roles within complex organisations, supporting major transformation programmes. Strong understanding of IT service delivery and architecture governance using industry-standard tools and methods. Proficient in architecture frameworks such as TOGAF or Zachman, especially within insurance or reinsurance contexts. Familiar with cloud More ❯
Employment Type: Full-Time
Salary: £130,000 - £160,000 per annum
Posted:

Account Executive IT

City of London, London, England, United Kingdom
Pareto
Account Executive (IT Services) Ready to drive growth and build lasting relationships in the dynamic IT services sector? Our client, a leading managed IT Service Provider with almost 50 years of operation across the UK and Ireland , is entering an exciting new phase of growth and seeking a proactive, results-driven Junior Account Executive. This is your chance to … warm leads to expand the client base. Solution Architect: Prepare and deliver compelling sales presentations and tailored proposals. Collaborative Partner: Work seamlessly with internal teams for flawless product/service delivery and outstanding customer service. Achieve & Exceed: Meet and surpass sales targets and performance metrics. Market Insight: Stay informed on industry trends, market conditions, and competitors to provide More ❯
Employment Type: Full-Time
Salary: £30,000 - £45,000 per annum
Posted:

Electrical Engineer

London, United Kingdom
Telehouse
efficiency, sustainability and ease of maintenance. The Electrical Engineer will work closely with electrical engineers and the wider Engineering Department, the site operational team (including facilities maintenance staff), project delivery team, specialist sub-contractors and external design consultants. Attend all the required training programmes. Key responsibilities: To be keen to learn new skills and learn from ongoing projects. To … BAU (business as usual) operational issues and queries, including: - investigating incidents and outages, irregularities, provide solutions and recommendations - providing engineering call-out support to other departments within Operations and Service Delivery divisions To coordinate and collaborate with external consultants and contractors to develop design to construction and work through emerging issues To support Electrical Engineers in appraising initial More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

2nd / 3rd Line Technician / Consultant

London, United Kingdom
Hybrid / WFH Options
Bright Side Recruitment Ltd
Technical Support Engineer, or Consultant who just might be looking for more variety, and wonderful work/life balance? Perhaps you have 5 to 10 years of relevant Managed Service Provider experience, and if you remain passionate about what you do………(provided that you possess exquisite verbal and written English skills) …. We NEED to be talking! How would … It’s based in South London, with easy, direct transport links to the heart of London. Working a 40-hour week Monday to Friday – covering an 8am to 6pm service delivery (company will consider some flexibility on this). Possibility of Hybrid working after qualifying period They are seeking to recruit an experienced 2nd Line Support Technician, or More ❯
Employment Type: Permanent
Posted:

Support Analyst (Tibco)

Islington, London, United Kingdom
Cancer Research UK
Analysis that can help us beat cancer sooner? We are looking for a driven and self-starting individual to Provide technical application support for TIBCO in line with agreed service levels and working practices, providing Incident, Problem and Change management for the platform Triage, investigate, impact assess and resolve issues working with colleagues to ensure issues are resolved appropriately … managing through the resolution to successful deployment and live validation Take responsibility for the creation and maintenance of all relevant application documentation Apply Continuous Service Improvement principles, working with peers and wider Technology staff as appropriate, and seeking to apply improvements to working practice wherever possible. You'll work independently and autonomously, managing your day to day workload and … priorities and will be expected to provide a first class customer focused support service To join us in this fast-paced role you will need to have Demonstrable experience of delivering technical support roles with the TIBCO application or other middleware platforms Experience of supporting and understanding Web services using SOAP, REST, etc. Experience in using messaging standards (EMS More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

2nd / 3rd Line Technician / Consultant

South London, London, England, United Kingdom
Hybrid / WFH Options
BRIGHT SIDE RECRUITMENT LTD
Technical Support Engineer, or Consultant who just might be looking for more variety, and wonderful work/life balance? Perhaps you have 5 to 10 years of relevant Managed Service Provider experience, and if you remain passionate about what you do.........(provided that you possess exquisite verbal and written English skills) .... We NEED to be talking! How would … It’s based in South London, with easy, direct transport links to the heart of London. Working a 40-hour week Monday to Friday - covering an 8am to 6pm service delivery (company will consider some flexibility on this). Possibility of Hybrid working after qualifying period They are seeking to recruit an experienced 2nd Line Support Technician, or More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Lead, Licensing & Regulatory Affairs - APAC, Project Kuiper

London, United Kingdom
Amazon
a global broadband satellite communication system and make a difference in bridging the digital divide. The Lead, Licensing & Regulatory Affairs -APAC develops and aligns licensing strategies with business and service availability priorities, manages complex regulatory projects dealing with satellite and spectrum regulations, and identifies potential regulatory risks that may impact Kuiper's ability to deploy services throughout countries in … report to the Head, Licensing & International Regulatory Affairs and work in close collaboration with other leaders and team members within the Regulatory team and across Kuiper to ensure timely service delivery at scale. About the team The Regulatory team enables and protects Kuiper's use of radio frequency spectrum and satellite orbital worldwide, defining and leading the Project … trade associations, and operators. This team works with the design, operational, and business teams to promote alignment between business objectives, the Kuiper Program of Record, and regulatory requirements and delivery, and we partner with the Legal, Public Policy and Public Relations teams to execute the regulatory strategy. BASIC QUALIFICATIONS • Bachelor's degree in relevant discipline (e.g., telecommunications). • 8+ More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Application Specialist - London - £550/pd

London, South East, England, United Kingdom
Tenth Revolution Group
with industry standards. Create and manage knowledge base articles. Address vulnerabilities and compliance issues through audit remediation. Manage relationships with vendors, partners, and standards organisations. Deliver high-quality colleague service with professionalism and efficiency. Promote technology as a business enabler. Provide flexible support and cover as needed. Align with the organisation's behavioural and cultural framework. Skills and Experience … API development and management (RESTful, SOAP). Proven track record in supporting enterprise platforms and enhancing system capabilities. Excellent communication skills, both technical and non-technical. Familiarity with ITIL Service Delivery framework. Technical Proficiency Cloud platforms and SaaS/PaaS solutions Application and PAS configuration API management and integration Mimecast, performance testing, patch and group policy management Understanding More ❯
Employment Type: Contractor
Rate: £550 per day
Posted:

Senior Data Analyst, Reporting & Operations

London, United Kingdom
Hybrid / WFH Options
Publicis Groupe
Analyst, Reporting & Operations to join our growing team and help bridge the gap between business and tech. If you thrive at the intersection of analytics, systems thinking, and client service-this role is for you. Responsibilities As a Senior Data Analyst, Reporting & Operations , you'll serve as the strategic link between client-facing teams and our technical developers-translating … transparent communication Lead regular check-ins to align on goals, capture feedback, and proactively surface new needs Maintain a detailed understanding of project status and ensure best-in-class service delivery Data Integration & Testing Own the setup and maintenance of API connectors and automated reporting pipelines Validate data quality, perform regression testing, and ensure KPI definitions match client More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Platform Deployment Manager

London, United Kingdom
Hybrid / WFH Options
McDonald's Corporation
team to share what releases will go live when and therefore the timeline for new features becoming available to the business for activation. Continued focus on engaged collaboration between Service Delivery Leadership, and fast management of incident remediation and deployment planning inclusive of production incident pulse checks. Accountable for deployment readiness; ensuring your direct direct reports that are … that there are no key individual dependencies. Accountable for communication with restaurants about the status and timing of planned deployments and engagement with Technology Adoption team. Confident creation and delivery of presentations to Regional, National, Senior Leadership and Tech Committee groups. Accountable for the deployment budget and reporting of spend against plans. What Team will I be a part More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

NOC Engineer

London, United Kingdom
OpticoreIT Limited
Opticore IT is currently seeking a NOC Engineer to join our NOC team, supporting managed service clients by resolving faults and planning maintenance. This role involves working with a team of engineers to proactively maintain and reactively fix client networks. The NOC operates in a fast-paced environment, primarily based 3 days a week at our London HQ, with … maintaining customer infrastructure through change control. Performing RMAs, software upgrades, and patch management across multiple vendors. Creating technical documentation, diagrams, and SOPs, maintaining the company's knowledge base. Supporting service delivery through reporting. Candidate requirements: Certified CCNA Network Engineer, working towards CCNP. At least 2 years of experience in a network support environment. Experience administering and upgrading Routers More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Operational Resilience AVP

City of London, London, United Kingdom
McGregor Boyall
vulnerabilities. Key Responsibilities Process and Governance Leverage and enhance business architecture through improved process mapping. Maintain a clear and complete view of vulnerabilities within processes, their link to business service delivery, and remediation paths. Streamline processes to increase automation, reduce failure risk, and optimize operating costs. Digital and Assets Improve understanding of the technology and applications used across … in resilience. Good understanding of financial products and services, with knowledge of supporting infrastructure and dependencies. Experience in technology, third-party, facilities, and people risk analysis and mitigation. Project delivery experience spanning business process, technology solutions, cyber remediation, and third-party risk. Skilled in business process mapping and producing management information (MI). Strong analytical skills in assessing business More ❯
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Operational Resilience AVP

London Area, United Kingdom
McGregor Boyall
vulnerabilities. Key Responsibilities Process and Governance Leverage and enhance business architecture through improved process mapping. Maintain a clear and complete view of vulnerabilities within processes, their link to business service delivery, and remediation paths. Streamline processes to increase automation, reduce failure risk, and optimize operating costs. Digital and Assets Improve understanding of the technology and applications used across … in resilience. Good understanding of financial products and services, with knowledge of supporting infrastructure and dependencies. Experience in technology, third-party, facilities, and people risk analysis and mitigation. Project delivery experience spanning business process, technology solutions, cyber remediation, and third-party risk. Skilled in business process mapping and producing management information (MI). Strong analytical skills in assessing business More ❯
Posted:

Operational Resilience AVP

london, south east england, united kingdom
McGregor Boyall
vulnerabilities. Key Responsibilities Process and Governance Leverage and enhance business architecture through improved process mapping. Maintain a clear and complete view of vulnerabilities within processes, their link to business service delivery, and remediation paths. Streamline processes to increase automation, reduce failure risk, and optimize operating costs. Digital and Assets Improve understanding of the technology and applications used across … in resilience. Good understanding of financial products and services, with knowledge of supporting infrastructure and dependencies. Experience in technology, third-party, facilities, and people risk analysis and mitigation. Project delivery experience spanning business process, technology solutions, cyber remediation, and third-party risk. Skilled in business process mapping and producing management information (MI). Strong analytical skills in assessing business More ❯
Posted:

Operational Resilience AVP

london (city of london), south east england, united kingdom
McGregor Boyall
vulnerabilities. Key Responsibilities Process and Governance Leverage and enhance business architecture through improved process mapping. Maintain a clear and complete view of vulnerabilities within processes, their link to business service delivery, and remediation paths. Streamline processes to increase automation, reduce failure risk, and optimize operating costs. Digital and Assets Improve understanding of the technology and applications used across … in resilience. Good understanding of financial products and services, with knowledge of supporting infrastructure and dependencies. Experience in technology, third-party, facilities, and people risk analysis and mitigation. Project delivery experience spanning business process, technology solutions, cyber remediation, and third-party risk. Skilled in business process mapping and producing management information (MI). Strong analytical skills in assessing business More ❯
Posted:

Director of Business and Technology Consulting

London, United Kingdom
Talan Group
leadership and management of people to motivate and change behaviours to align with the Company's vision and direction Acquiring and building new capabilities to further Talan's UK service delivery RESPONSIBILITIES Contribute to the strategic vision and commercial development, and growth of the Company Work as part of the Executive Team to deliver the Company's targets … in the strategic plan Strategic management and development of client services in line with the Company's business strategy Lead on the strategic vision to provide clients with exceptional service Ensure services adapt to changing client demands, e.g. Gen AI Build deep, meaningful executive relationships at senior levels within our largest clients Create the environment through our services to … and grow existing client business through a proactive understanding of those client requirements and realising upselling opportunities Prioritise initiatives, and ensure that resource management and budgetary control for the delivery of all our key contracts is optimal Engender a high-performance culture in our teams Build extensive networks to communicate Talan's interests and represents the Company at external More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Technician Apprentice (Trinity Catholic High School)

Mornington Road, Woodford Green, England
Trinity Catholic High School
learn from IT colleagues to develop your skills in an accredited apprenticeship program to gain a nationally recognised qualification while providing essential first-line IT support. Reporting to the Service Delivery Manager, the IT Apprentice will provide technical support for the School's IT systems, ensuring the smooth operation of technology services. Your duties and responsibilities in this … programme covers: Configuration, maintenance, and repair of systems faults Support for the roll-out of installation and commission of new systems or upgrades Continual improvement, business Continuity, Resilience Customer Service and support Security and Legislation; Digital security Data management Digital Information Management Systems Operation Business and decision-making skills Digital technologies including collaborative tools, office suites, conferencing facilities and More ❯
Employment Type: Advanced Apprenticeship
Salary: £15,000 a year
Posted:

Head of Customer Success

London, United Kingdom
TrustFlight
company that specializes in developing cutting-edge AI, digital workflow and analytics applications for the aviation industry. Our software empowers many of the world's airlines, airports, and aviation service providers to enhance safety, optimize their operations and improve overall efficiency. Why Choose TrustFlight? Our Mission: To revolutionize aviation by delivering digital workflow solutions that enhance safety, streamline operations … performing Support, Implementation, CSM, and Training teams. Foster a culture of accountability, innovation, and continuous learning across the department. Own the Customer Success department P&L, driving operational efficiency, service quality, and ROI. Utilize customer data and insights to measure, optimize, and report on performance and engagement strategies. Customer Success & Adoption Ensure customers achieve rapid Time-to-Value (TTV … expectations and internal SLAs. Standardize onboarding processes, reducing TTV through scalable automation and repeatable frameworks. Maintain clear communication with Sales and Account Management to achieve customer success milestones. Support & Service Delivery Ensure Support provides timely, high-quality responses in line with SLAs and KPIs. Scale AI-enabled tools (chatbots, predictive routing, intelligent ticket deflection) for efficiency and faster More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Success Manager

London, United Kingdom
Hewlett Packard Enterprise Development LP
a large-scale, enterprise ready platform that powers a hybrid edge-to-cloud world. Our platform enables the world's largest and most diverse enterprise IT teams and managed service providers to control the chaos of modern digital infrastructure, and to deliver quickly, efficiently, and at scale while keeping their data secure and meeting sustainability goals. We do this … Required Skills: 8 years + experience, preferably in the IT management (ITOM)/APM fields. At least 5+ years experience in senior customer-facing positions as an Implementation Architect, Service Delivery Architect, or Lead Solution Architect. In-depth knowledge and hands-on experience in one or more of the following: Observability, Process Automation, Patching, AIOps. An in-depth More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Data Center Operations KSA (Saudi National), DCC Communities

London, United Kingdom
Amazon
Head of Data Center Operations KSA (Saudi National), DCC Communities AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have … datacenter build out and start up. - Deep knowledge of information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles and best practices. - Expertise in one or more continuous improvement methodologies such as Lean or Six Sigma. Our inclusive culture empowers Amazonians to deliver the best More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Procurement - Technology & Customer Ops

London, United Kingdom
Hybrid / WFH Options
William Hill PLC
to drive strategic value and opportunity with our supplier ecosystem. You'll evidence approach to data driven and pragmatic decision making with experience of category experience in Payments, customer service delivery, managing outsourced providers particularly beneficial You'll have understanding of the broader ESG agenda and the importance of addressing Scope 3 emissions within our supplier footprint. What … tooling. Partnering closely with senior business leaders to ensure alignment with business objectives and provide commercial and market thought leadership Lead & develop a small team to provide comprehensive value delivery at pace Ensuring compliance with procurement policy, standards and market best practice Manage sourcing risk, ensuring operational and third party dependencies are tracked & actioned Play a key role in … categories and/or businesses based categories and/or businesses with Broad Subject Matter expertise & experience across Technology Infrastructure, Co-Lo, AD, AMS, Cloud, SaaS & digital platforms Value delivery & strategic planning skills with experience of leading high value & complex deals/procurement initiatives Proven ability to lead a multi-site team in global & complex environments and able to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Service Delivery
London
10th Percentile
£34,816
25th Percentile
£46,250
Median
£65,000
75th Percentile
£80,000
90th Percentile
£96,750