26 to 50 of 412 Service Management Jobs in London

Location: London Employment: Permanent, full-time Salary: GBP 82700 Posted Date: 18 Sep 2026 Join Elexon as a Service Owner: lead critical energy services, develop a talented team and shape reliable, customer-focused solutions while influencing industry change. We’re looking for a Service Owner (Grade … successful delivery of one or more critical Balancing and Settlement Code (BSC) services . You’ll lead a team of analysts, manage service performance, budget, risk and operational change, and work closely with Product Owners, Service Management and external partners to ensure services remain reliable, efficient ...

thing, then pladis offers global ambition, a clear Vision and roadmap for success, challenge, and unrivalled opportunities to learn and make an impact. IT Service Transition Manager – Global IT Service Management Site Introduction In 2021, pladis proudly opened the doors to our vibrant global … home to both our UK and Global Corporate teams, bringing together diverse teams across the business. What will this role achieve? The IT Service Transition Manager is accountable for the successful transition of IT projects, changes and enhancements into live service across five global regions, ensuring services ...

## Risk Intelligence Service ManagerApplylocations: GBR-London-10 Paternoster Square: GBR-London-5 Canada Squaretime type: Full timeposted on: Posted Todayjob requisition id: R0121038About Us:LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with … growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.## ## The RoleThe Service Management group resides within the Technology Operations function within Refinitiv. It provides operational end-to-end service ownership and support, and manages ...

About the role As Service Delivery & Supplier Manager, you'll own the end-to-end service lifecycle for our D3 and OMS platforms — from solution validation through onboarding, transition, go-live, and business-as-usual. You'll govern service levels and delivery performance globally, define and continuously … improve our service delivery framework and governance structures, and own supplier and technology procurement end to end — from sourcing and negotiation through contract lifecycle, renewals, and cost optimization. You'll work closely with Product, Engineering, Legal, and Customer Success to keep our services and supplier relationships running smoothly, while ...

Service Delivery Manager has overall responsibility for day-to-day customer engagement and delivery of a high-quality service to customers in line with the scope of our support contracts. Working for designated accounts within Managed Services, they ensure that business as usual activity is delivered within agreed … service levels, act as a direct point of contact with key stakeholders taking ownership and where required drive continuous service improvement for that Customer. Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments ...

specified Full-time Not specified Operations Job Description The Service Delivery Associate (SDA) works within the Service Delivery Office (SDO) and owns the operational relationship for their assigned customers providing support for our Tier 2 customers at Telefónica Tech. They will work to develop an understanding … customers business needs and requirements. The SDO is part of the wider Service Delivery Management team which in turn forms the main customer relationship arm of Service Delivery within Telefónica Tech. The SDA will create, own and update documentation for their assigned customers and engage ...

today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.Your RoleAs a Service Senior Consultant at Capgemini Invent, you will join our Cloud Advisory capability, part of the wider Business Technology unit. Our Cloud Advisory team inspires … leads, and supports organisations in adopting Cloud to drive new business models, accelerate growth, ensure regulatory compliance, and reduce carbon footprint.Service Management Transformation: Lead the design and delivery of enhanced service management capabilities, processes, and operating models aligned to ITIL v4, DevOps, and Agile, driving innovation, agility ...

impact. Reporting directly to our Director of Technology Enablement, you'll shape the future of Technology Operations, leading a diverse team responsible for service delivery, application support, workplace technology, service management and major incident response. You'll play a pivotal role in ensuring our technology services … resilient, reliable and continuously improving, whilst helping create an environment where teams can do their best work and customers receive the service they expect. Why this role matters This is more than keeping the lights on. You'll own the evolution of NewDay's operational capabilities, moving the organisation ...

integration, and enablement role, focused on ensuring new suppliers can successfully operate within an established security operating model. You'll work closely with security, service management, and transition teams to align suppliers to existing processes, controls, governance requirements, and operational standards. This role is ideal for someone with … strong background in security governance, GRC, supplier management, and security process integration. Key Responsibilities Supplier Onboarding & Process Integration Develop structured onboarding packs covering security processes, policies, governance requirements, and reporting obligations. Define supplier roles, responsibilities, and interaction models. Act as the central point for integrating suppliers into an established ...

Housing, Communities and Local Government, UEFA, International Olympic Committee, and Mercedes-Benz. Our services span the full digital delivery lifecycle, including architecture, engineering, delivery management, user-centred design, business analysis, data, DevOps, and AI. We operate as a collaborative and inclusive organisation that empowers our people to take ownership … skills and a consultative approach, you’re comfortable engaging with clients, understanding their needs, and translating them into effective outcomes. The Role: The IT Service Transition Manager ensures that new or updated IT services are moved seamlessly into live operational environments, without disrupting business activities. Acting as the bridge ...

efficiently. To succeed, our customers require expert delivery and support. In this role, soft-skills, strong stakeholder communication and influencing ability along with proven service and solution delivery skills will pay equal measure. Your role Contribute to win work: understand requirements, lead and support proposal development in relation … both internal and external customer demand. Deliver increased awareness of, engagement with, and adoption of Service Management capabilities across AtkinsRéalis and our customers. Manage client relationships: maintain positive relationships with both internal and external customers, understanding their needs and ensure they are met. Provide regular updates on task ...

Ensuring there is an understanding of the needs and priorities for their designated Customers and effectively communicating that internally Delivery of a high-quality service and high levels of customer satisfaction with our provision – avoiding or minimise complaints about service delivery Responsibilities: Take ownership … support team, responding to items or escalating as necessary Retain ownership of recovery-related responsibilities for designated accounts, while taking increased ownership of account management activities, ensuring continuity of service, effective customer engagement and alignment between operational delivery and wider account objectives. Lead service recovery and Return ...

underpins our fixed-line, full-fibre broadband network. The role owns the target architecture, transition states and roadmap for OSS capabilities spanning network inventory, service fulfilment (order orchestration, provisioning and activation), and service assurance (fault, performance, diagnostics and test), ensuring these are coherent, scalable and aligned with … with the network layer via EMS/NMS platforms, network diagnostics and telemetry, alongside working knowledge of ServiceNow as it applies to network and service operations. The architect applies TM Forum standards (eTOM, SID, Open APIs) pragmatically, presents designs through the Architecture Review Board and Design Review Board ...

Service Delivery Analyst - 12 month FTC London LGT Wealth Management UK LLP is a UK-based partnership, wholly owned by the private banking group LGT, which is in turn owned by the Princely Family of Liechtenstein. When we set up LGT Wealth Management … however we have a presence in Edinburgh, Jersey, Leeds, Birmingham and Bristol. The plan was simple: put our clients first by providing a transparent service, designed around what is right for each of them. By drawing together in-depth knowledge and experience from across the industry, we provide ...

services across five regions, ensuring stable, secure and high‐performing Network, Cloud/Server and Database Administration (DBA) services. The role leads through strong service management, technical aptitude and vendor governance, coordinating multiple third‐party partners to meet agreed SLA/XLA commitments, drive continuous improvement and manage … operational risk and managing delivery via 3rd‐party service partners. What will be your key deliverables? Operational Service Delivery Own day‐to‐day delivery for Network, Cloud/Server and DBA services across five global regions. Ensure services meet agreed targets across availability, performance, capacity and resilience. Drive ...

Title Hybrid Cloud Service Transition Manager Location London Corporate Title Vice President As a Vice President, Technical Project Manager - Technology Transformation & Service Transition, in the Hybrid Cloud Transformation team within Group Technology Infrastructure (GTI), you will lead large-scale technology transformation programmes and service transition initiatives that … enable critical business and infrastructure change across a global enterprise. You will work at the centre of Engineering, Product, Operations, Service Management and third-party delivery teams, ensuring technology solutions are delivered, transitioned into production, and supported successfully. In this role, you will drive project execution, operational readiness ...

Project & Service Delivery Manager Location:Kingston, Surrey - hybrid Salary:£70,000 plus benefits Project Manager and Service Delivery A well established, tech business based in Kingston, Surrey are looking for a proactive, organised and delivery-focusedIT Project & Service Delivery Managerto join their Technology Team. This … highly visible role, responsible for bringing structure, governance and accountability to the delivery of IT and infrastructure projects, while also supporting effective technology service operations. You will work across technical teams, business stakeholders, finance and third-party suppliers to ensure projects and operational activity are delivered in line with ...

adds up to make Transport for London a great place to develop your career. Here you can start your journey! Key Information Job title: Service Reporting Manager Salary: £65,000 - £75,000 (dependant on skills & experience Grade: Band 3 Contract type: Permanent Reference: 5705 Team: Service Operations Directorate … required eligibility criteria, including those covered by transitional rules. Further details can be found here: Our response to visa sponsorship changes. Role Purpose The Service Reporting Manager leads the Service Reporting function within Technology Products and Operations (TP&O), providing strategic oversight of service performance reporting, governance ...

Infrastructure Operations and Security Lead This role requires excellent management of a small team in IT along with managing stakeholders and vendors. You must be hands‐on technically in IT Infrastructure. The IT Operational Platform and Security Lead is responsible for overseeing the organisation’s IT operations, ensuring … Azure, Exchange Online) form a core part of the infrastructure, the role also encompasses broader enterprise IT systems, multi layered networking, security, data management, and third‐party platforms that support global business operations and the associated applications estate. Security, Compliance & Risk Management Define and enforce cloud security policies ...

Service Operations Engineer Location: Canary Wharf, London (On-site Monday to Friday) Contract: Permanent Hours: Full time 35 hours Purpose of the Role The Service Operations Engineer provides high-quality technical support to colleagues across the business, ensuring a reliable and efficient end-user technology experience. Working … part of the Service Operations team, the role supports hardware, software, collaboration tools, and enterprise applications while contributing to service excellence, continuous improvement, and operational effectiveness. About Just Just We help people achieve a better later life. That’s our purpose and it’s the reason we exist. ...

Infrastructure Project Manager - £70,000 - Kingston, Surrey - Hybrid Prince 2 - Project Manager - Service Delivery - Agile A well established, tech business based in Kingston, Surrey are looking for a proactive, organised and delivery-focusedIT Project Manager & Service Delivery Managerto join their Technology Team. This is a broad and highly … visible role, responsible for bringing structure, governance and accountability to the delivery of IT and infrastructure projects, while also supporting effective technology service operations. You will work across technical teams, business stakeholders, finance and third-party suppliers to ensure projects and operational activity are delivered in line with agreed ...

bonus and company benefits Please note this role is not managing technology programmes or an IT Delivery implementation role - it is managing a Client Service Delivery team - please refer to the job description before submitting an application Kinly is a unified global leader in collaboration, systems integration, and managed … transforming workspaces, simplifying complexity, and empowering people. Our in-house expertise includes AI-powered room monitoring, 24/7 support, and a unique enterprise service layer, enabling us to operate with even greater agility, efficiency, and precision. We now have an exciting new opportunity for a proven leader within ...

Kingston, Surrey - Hybrid A well established, tech business based in Kingston, Surrey are looking for a proactive, organised and delivery-focusedIT Project & Service Delivery Managerto join their Technology Team. This is a broad and highly visible role, responsible for bringing structure, governance and accountability to the delivery … infrastructure projects, while also supporting effective technology service operations. You will work across technical teams, business stakeholders, finance and third-party suppliers to ensure projects and operational activity are delivered in line with agreed scope, priorities, budgets, service requirements and business outcomes. A key part of the role ...

Operation s Platforms and Security Lead This role requires excellent management of a small team in IT along with managing stakeholders and vendors. You must be hands‐on technically in IT Infrastructure. The IT Operational Platform and Security Lead is responsible for overseeing the organisation’s IT operations, ensuring … Azure, Exchange Online) form a core part of the infrastructure, the role also encompasses broader enterprise IT systems, multi layered networking, security, data management, and third‐party platforms that support global business operations and the associated applications estate. The role requires a proactive leader who can drive IT operational ...

Line Application Support, ensuring the stability, availability, and performance of business-critical systems. You’ll play a key role in managing service performance, driving operational improvements, overseeing major incidents, and working closely with technical and business stakeholders to ensure a high-quality support service. Key Responsibilities Lead and develop … availability, performance, and reliability of business-critical applications. Act as the senior escalation point for complex technical issues and major incidents. Oversee incident management, problem management, root cause analysis, and service recovery activities. Monitor service performance against agreed KPIs and service levels. Drive continuous improvement ...