326 to 350 of 456 Service Management Jobs in London

/CD, and automated testing Design and implement network automation solutions to provision, configure, and monitor infrastructure at scale Integrate network operations with IT service management and monitoring tools through APIs Lead design and implementation of highly available, scalable, and secure network solutions Oversee complex network change projects … execute the architectural vision Mentor and coach Network Engineers Work with Cloud, Compute, Security Operations, and other platform teams on end-to-end service delivery Requirements Extensive, demonstrable experience designing, deploying, and troubleshooting large-scale, enterprise-grade networks Mastery of BGP, OSPF, EIGRP, L2/L3 switching, QoS, VXLAN ...

HKEX Group in London seeks an IT Service Management professional to lead capacity planning and change orchestration for trading applications. You will work with IT leadership, LME business, and Change Managers to prioritise releases and maintain robust monitoring and alerting. You will bring ITIL expertise in incident, problem … change and release management within a financial services or exchange environment, define SLAs, and collaborate with service providers to ensure reliable, high‐volume #J-18808-Ljbffr ...

across Workplace, including; Modern Endpoint, Workplace AI, Collaboration and Communications, Smart Spaces, Frontline Solutions, Secure Application Access, Digital Employee Experience, Workplace Automation, Device Lifecycle Management, and Analytics and Insights. Maintain broad knowledge of adjacent technologies including Cyber Security, Enterprise Networking, Cloud Platforms, Data and AI, Service Management … planning and market development activities. Commercial and Business Growth Contribute to Workplace revenue growth, pipeline development and profitability. Identify new market opportunities, propositions and service offerings. Inform investment priorities for the Workplace portfolio. Collaborate with sales leadership to accelerate market engagement and opportunity development. What you'll need Ideally ...

administration experience Experience with physical, virtual and cloud-based storage technologies Knowledge of backup technologies and disaster recovery practices Experience with infrastructure monitoring and management tools Understanding of server security, patching and anti-malware solutions Ability to work across both operational support and infrastructure improvement initiatives Key Responsibilities Manage … provision both physical and virtual server infrastructure Administer and support Windows and Linux server environments Monitor infrastructure performance and availability using appropriate management tools Maintain server security, patch management and anti-malware solutions Contribute to infrastructure strategy, planning and continuous improvement initiatives Desirable Experience VMware vSphere/vCenter ...

summary The London Ambulance Service (LAS) depends on highly available, reliable, sustainable, cost-effective digital services to support the delivery of urgent and emergency care.In order to ensure that the Trust supports the provision of digital services there are teams of subject matter experts responsible for each technical area … excellence.Teams operate within agile, DevOps and Project frameworks, promoting collaboration, rapid iteration, and responsiveness to change. Working alongside Architecture, Cyber Security, Business Analysis and Service Management to integrate with user-centric design, the Product Delivery Teams ensure digital products are not only functional but also valuable and scalable. ...

role in overseeing all aspects of our technologyinfrastructure, driving system improvements, ensuring data security, andsupporting operational needs across departments. Requirements IT Team Leadership and Management 1. Lead,mentor, and manage a small team of IT professionals. 2. Overseeteam development and performance, ensuring consistent support and engagement. 3. Conductregular training … software, and network connectivity. 2. Providehigh-quality support to external stakeholders as needed, maintainingprofessionalism and technical accuracy. 3. Establish,monitor, and continuously improve IT service management processes. 1. LeadIT projects from conception through implementation, ensuring timely andcost-effective delivery. 2. Developproject plans, set timelines, and assign responsibilities within ...

automated and manual network changes. Maintain accurate network diagrams, standards, configurations, procedures, and support documentation. Collaborate with cloud, infrastructure, information security, application, and service management teams to deliver secure and supportable end-to-end solutions. Manage technical relationships with network vendors, telecommunications providers, and support partners, including escalation … service improvement activities. Champion Kroll's change, security, audit, and governance requirements for production network services, ensuring changes are controlled, traceable, and appropriately approved. Provide technical guidance and knowledge sharing to other engineers, promoting consistent engineering standards and continuous improvement across the global network team. Qualifications A minimum ...

Fault measurements. Supporting infrastructure upgrades, equipment commissioning and lifecycle replacement programmes. Planning and overseeing preventative maintenance. Conducting Root Cause Analysis and supporting Problem Management activities. Supporting the introduction and operational acceptance of new communications technologies. Maintaining engineering documentation, configuration records and technical procedures. Managing technical relationships with equipment manufacturers … Strong analytical and technical fault-diagnosis skills. Experience managing complex technical incidents. Knowledge of Root Cause Analysis and Problem Management. An understanding of ITIL Service Management principles. Experience dealing with equipment manufacturers and technical suppliers. The ability to mentor and provide technical guidance to other engineers. Strong communication ...

seeking an IT Service Desk Team Lead to join a London-based law firm on a permanent basis. The role focuses on leading a small team, ensuring efficient IT support, and acting as a key escalation point for colleagues across the firm. Key responsibilities include coaching five Service Desk Analysts, monitoring queues and SLAs, and driving service improvements in a fast-paced legal environment. Strong people skills and ITIL-aligned service management knowledge are essential. #J-18808-Ljbffr ...

improvement. Oversee integrations, security, performance and system governance. Develop the Infor roadmap in line with business and digital transformation objectives. Manage vendors, stakeholders and service-level agreements. Support future deployments, enhancements and business transformation projects. Requirements Proven experience managing Infor ERP/Infor CloudSuite . Strong technical and functional … knowledge of Infor administration, configuration and integrations. Experience with ERP governance, IT service management and change/release management. Strong stakeholder and vendor management skills. Experience within a multinational manufacturing environment , ideally aerospace or industrial manufacturing. Strong leadership, problem-solving and communication skills. Excellent opportunity to take ...

leading technology firm in the UK is seeking a Principal Service Delivery Manager to design and deliver managed service solutions for customers in the Public Sector. This role involves working with various teams and stakeholders to drive continuous improvement in service delivery. Ideal candidates will have experience … leadership roles, an understanding of service management, and a track record of working with Public Sector clients. Strong organizational skills and the ability to generate and implement strategies are essential. This position includes numerous benefits aimed at employee wellbeing. #J-18808-Ljbffr ...

operational ownership, support processes and knowledge transfer. Required skills and experience Essential Expert-level Microsoft Active Directory design and administration. Strong Identity and Access Management and RBAC delivery experience. Practical experience integrating enterprise applications using LDAP/S and Kerberos. Experience with Windows Server, Group Policy, security groups … delegated administration. Experience with Microsoft Entra ID and hybrid identity concepts where relevant to the agreed solution. Experience with MFA, privileged access management and enterprise security controls. Strong documentation, stakeholder management, testing and operational handover capability. Desirable Delivery experience in telecoms, network operations or critical national infrastructure. Knowledge ...

Deutsche Bank AG in London seeks a Vice President, Hybrid Cloud Service Transition Manager to lead large-scale technology transformation programmes and service transitions. You will work across Engineering, Product, Operations, Service Management and vendors to ensure production readiness and successful handovers. You will drive automation ...

various products and services across the organisation to support;- Patient and Donor Care: Enabling access to relevant patient/donor information for healthcare professionals. Service Management: Improving services and supporting decision-making for a broad spectrum of services including logistics, manufacturing and genomics. Data Analysis: Identifying trends, predicting … understanding the quality of care being delivered. Research and Development: About us It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine ...

products. Investigate and resolve complex production issues related to trade capture, pricing, risk, market data, and trade lifecycle events. Drive incident, problem, and change management activities while ensuring compliance with banking standards and SLAs. Support business-critical activities including market openings, trading support, and regulatory or operational change initiatives. … Options, and related trade lifecycle processes. Good exposure to Commodities products and associated business workflows. Strong understanding of Front Office trading operations, pricing, risk management, P&L, and trade lifecycle management. Extensive hands-on experience with Murex modules including:o MxML Exchangeo Datamart and Reportingo MRE/MRE VARo ...

innovation lab, to grow our capabilities around technology and design. We support our clients’ total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion’s interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through … your analytical and conceptual skills. Your responsibilities will include : Develop comprehensive CRM strategies that align with enterprise goals and deliver value across marketing, sales, service, and customer experience functions. Evaluate, compare, and integrate CRM and Commerce solutions from leading platforms (Salesforce, Microsoft, Oracle, etc.) based on client needs. Design ...

travel Duration: 6 months initially IR35 Status : Inside This senior-level role sits within a Storage team responsible for the provision of Managed Service & Project activities. The team provides support to the Storage devices on the Live, Development & Test environments as well as performing all Change & Project work. … Switches & SanNav Strong teamwork and interpersonal communication. Have a proven problem solving ability. Proactive approach to personal workload management. Awareness of the ITIL Service Management framework and specifically incident and change management Use and support of Veritas NetBackup Good knowledge of NetApp & Hewlett Packard storage devices General ...

London, United Kingdom – Onsite Term: Full-Time, Salaried Hours: 9-6 PM GMT About Atlas Technica Atlas Technica’s mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year … Microsoft Intune, Microsoft Teams, and Microsoft Entra ID Assist with systems administration across Microsoft Windows Server, Active Directory, Group Policy, identity, access, and endpoint‐management technologies Troubleshoot networking, virtualization, security, and infrastructure‐related issues within assigned client environments Escalate complex technical issues appropriately and collaborate with Senior Systems Engineers ...

across Windows and macOS devices using appropriate tooling, evaluating severity, potential impact and exploitability to prioritise remediation effectively. Collaborate with Cyber Security, Compliance and Service Management teams to ensure endpoint environments remain secure, compliant and aligned with organisational standards. Track vendor patch releases and manage the timely deployment … Conditional Access and SSO, DHCP, DNS Microsoft SCCM/MECM, Jamf Patch My PC PowerShell scripting in enterprise production environments Microsoft Intune/Endpoint Management Intune update rings Windows 10 & 11 desktops - performance troubleshooting and optimization. General networking experience Extensive knowledge of the Microsoft Azure Cloud Adoption Framework (Certified ...

across ITSM, CSM, and HR workflows, with a focus on project delivery, business analysis, and stakeholder management. You’ll help shape and deliver enterprise service transformation initiatives from discovery through to implementation. Key Responsibilities Lead workshops to define requirements, analyse processes, and identify opportunities for automation and improvement. Translate … outcomes. Skills & Experience 4–8 years’ experience in ServiceNow delivery, ITSM/CSM/HR projects, or digital transformation consulting. Strong understanding of enterprise service management processes and agile delivery methods. Excellent communication, stakeholder engagement, and analytical skills. Certifications such as ITIL, Agile/Scrum, or Business Analysis ...

summary The London Ambulance Service (LAS) depends on highly available, reliable, sustainable, cost-effective digital services to support the delivery of urgent and emergency care.In order to ensure that the Trust supports the provision of digital services there are teams of subject matter experts responsible for each technical area … excellence.Teams operate within agile, DevOps and Project frameworks, promoting collaboration, rapid iteration, and responsiveness to change. Working alongside Architecture, Cyber Security, Business Analysis and Service Management to integrate with user-centric design, the Product Delivery Teams ensure digital products are not only functional but also valuable and scalable. ...

technical teams and supporting key stakeholders across the organization. This role requires a strong blend of technical expertise, leadership capability, operational excellence, and stakeholder management skills, within a complex enterprise environment that includes financial, trading, and treasury systems. Role Description The IT Infrastructure & Systems Manager is a full-time … ensuring that systems, applications, and services remain stable and secure. The IT Infrastructure & Systems Manager will collaborate with internal stakeholders, manage vendors and service providers, contribute to IT strategy and roadmaps, and document procedures, standards, and configuration changes. Qualifications Strong foundation in Information Technology and IT Operations, including infrastructure ...

working, and ensure successful delivery of platform services aligned to business objectives.Your role & Responsibilities•Own end-to-end platform delivery, operations, governance, and service management.•Define and execute platform strategy, roadmap, and modernization initiatives.•Drive platform scalability, resilience, automation, and operational maturity.•Establish engineering best practices, governance controls … operating procedures.•Serve as the primary escalation point for critical production incidents and service disruptions.•Lead planning, execution, and delivery of platform initiatives across multiple technology tracks.•Drive Agile ways of working using Scrum, Kanban, and continuous improvement practices.•Ensure adherence to SLAs, KPIs, operational metrics, and customer commitments. ...

ways of working, and ensure successful delivery of platform services aligned to business objectives. Responsibilities Own end‐to‐end platform delivery, operations, governance, and service management. Define and execute platform strategy, roadmap, and modernization initiatives. Drive platform scalability, resilience, automation, and operational maturity. Establish engineering best practices, governance controls … operating procedures. Serve as the primary escalation point for critical production incidents and service disruptions. Lead planning, execution, and delivery of platform initiatives across multiple technology tracks. Drive Agile ways of working using Scrum, Kanban, and continuous improvement practices. Ensure adherence to SLAs, KPIs, operational metrics, and customer commitments. ...

GBST Composer specialist to design, develop and implement a Target Operating Model (TOM) for a GBST Composer-based platform within an Investment/Wealth Management environment. The successful candidate will combine strong hands‐on GBST Composer expertise with a solid understanding of investment and wealth management operations, products … GBST Composer specialist to design, develop and implement a Target Operating Model (TOM) for a GBST Composer-based platform within an Investment/Wealth Management environment. The successful candidate will combine strong hands‐on GBST Composer expertise with a solid understanding of investment and wealth management operations, products ...