51 to 64 of 64 Service Management Jobs in London

central office Support Windows, Apple, and Chrome devices Assist with audio visual systems, device set-up, and software rollouts Keep accurate records in our service management and asset systems Provide friendly, clear customer service to colleagues and school teams Work with external partners when needed ...

role to support short-term advisory and assessment engagements Key Responsibilities: - Lead and deliver ITIL-aligned ITSM maturity assessments - Conduct stakeholder interviews and service reviews - Assess ITSM practices across people, process, governance, tooling, and metrics - Produce executive-level deliverables including maturity heatmaps, gap analysis, and prioritized roadmaps - Provide pragmatic … maturity assessments - Strong working knowledge of ITIL v3 and/or ITIL 4 practices - Hands-on exposure to ITSM tools (e.g., ServiceNow, BMC, Jira Service Management) - ITIL 4 Managing Professional or Strategist certification - Experience working with regulated or professional services clients preferred - Excellent stakeholder management and documentation ...

important as technical capability. Hybrid working: 2 days per week on-site. What they’re looking for Strong experience in IT governance, IT service management or technology risk within financial services or another highly regulated environment Solid understanding of ITIL practices (Incident, Change, Problem, Request, Asset Management ...

Responsibilities * Provide 1st and 2nd line support for smart building systems, integrations, and data platforms. * Monitor data flows and system performance, ensuring uptime and service levels are met. * Triage, resolve, and escalate support tickets, coordinating with third-party vendors where required. * Oversee smart system support and maintenance contracts, working … with internal architecture and digital teams. * Support data recovery, reconciliation, and integration into enterprise platforms. * Participate in project, service delivery, and change control forums. * Work alongside field engineering teams to support on-site issues and wider network initiatives. * Identify opportunities to automate, improve processes, and enhance system resilience. * Maintain ...

Responsibilities * Provide 1st and 2nd line support for smart building systems, integrations, and data platforms.* Monitor data flows and system performance, ensuring uptime and service levels are met.* Triage, resolve, and escalate support tickets, coordinating with third-party vendors where required.* Oversee smart system support and maintenance contracts, working … with internal architecture and digital teams.* Support data recovery, reconciliation, and integration into enterprise platforms.* Participate in project, service delivery, and change control forums.* Work alongside field engineering teams to support on-site issues and wider network initiatives.* Identify opportunities to automate, improve processes, and enhance system resilience.* Maintain ...

Review the processes being followed and look for better, faster, more cost-effective ways of performing the tasks BT delivers a wide range of service to customers that need testing, such as: Contact Centres and Telephony solutions IP Networks, Firewalls, Gateways AI, webchat, messaging, email Cyber, Security and SIEM … Cloud partnerships and dedicated Hosting facilities Service Management and tooling Training Join us as an apprentice and you’ll get dedicated support, a personal buddy, hands‐on exposure across the business, and the chance to build real‐world, transferrable skills that set you up for long‐term success ...

drive digital transformation across EMEA. The Role Lead technology strategy and enterprise architecture for Digital Engineering Services & Solutions. Define IT roadmaps to modernise infrastructure, service management, and digital platforms. Partner with C-Suite executives to align technology vision with business goals. Influence strategic adoption of Cloud, AI (including … GenAI), Data Management, and modern workplace technologies. Provide leadership to a team of strategists and architects across a global environment. About You 10+ years' experience shaping IT strategy and enterprise architecture in large organisations. Proven success driving digital transformation across infrastructure and operations. Strong stakeholder management and influencing ...

global Solutions Architecture practice Establish a Technology Consulting Services capability Lead and mentor a global team of senior solution architects Solution Domains IT Service Management & Operations (ITSM, ITOM, ITAM, IT4IT, AIOps, ServiceNow) Project & Governance Frameworks (PMI, PRINCE2) Connectivity Services (Network Underlay & Overlay) Cloud Infrastructure (Managed Hosting, Hybrid & Platform ...

programmes for central government/public sector organisations nationwide. They are now seeking an experienced 'Pure Play' Senior Bid Writer to support their Bid Management function in winning highly competitive multi-million-pound technology contracts across the UK Public Sector. This role is specifically for a career Bid Writer … government/public sector technology opportunities, including: Cloud and infrastructure services Software and application delivery Digital transformation programmes DevOps and modern engineering practices IT service management and managed services These bids are typically large-scale (£10 million+) and require exceptional writing quality, structure, and persuasive messaging. Experience Required ...

modern Java or Kotlin . Experience designing and implementing secure APIs . Strong hands-on experience with AWS services , including deployment, hosting, and service management. Experience building data ingestion and processing pipelines . Experience integrating algorithms or data science models into backend services. Strong understanding of secure data handling ...

DXC Technology is a Fortune 500 global IT services leader, trusted by over 130,000 professionals across 70+ countries to deliver mission-critical solutions that drive business impact. We harness the power of technology to ...

Infrastructure Manager to join the team in London on a permanent basis. Reporting into the Head of IT Infrastructure, the role will take line management responsibility for a 24/7 infrastructure operations team of 9 engineers. Working closely with the Infrastructure Engineering team you will ensure operational excellence … continuous improvement of service across the firms infrastructure estate and across all offices globally. Key responsibilities: - Lead the 24/7 operational support function, providing strategic oversight of the firm's IT systems. - Deliver the operational elements of the IT roadmap, embedding continual improvement, managing performance, budgets, and expenditure ...

operation of the enterprise data platform. Directing the move to a product-centric model, embedding disciplined data governance, high-performing engineering practices, and responsive service management. Providing technical leadership strategic for data platform. Leading a cross-functional squad and playing a central role in data governance, enterprise architecture … senior leadership team. About you You’ll have the following skills and experience: Degree, or equivalent experience, in Computer Science, Data Engineering, Information Management, or related discipline. Expert knowledge of modern cloud-based data platform technologies (Azure preferred) including data lakes, event streaming, pipeline orchestration, warehouse/lakehouse architectures ...

Senior Backend Developer (Java/Kotlin). Public Sector Contract. Transform Crime Data Management and Make a Difference. Up to £700 a day Inside IR35. 6 Month contract. Hybrid working from a hub of UK wide offices. Join the Electronic Monitoring team, a dedicated group focused on revolutionising … development, ideally within a microservices architecture.- Proficiency in modern Java or Kotlin for backend development.- Strong knowledge of AWS infrastructure, including deployment, hosting, and service management.- Experience with secure data handling and compliance requirements.- Familiarity with cloud-based monitoring, logging, and scaling tools (e.g., CloudWatch, ECS, Lambda).- Ability ...