1 to 25 of 175 ITIL Jobs in the Midlands

Hyper-V Experience supporting authentication, authorisation, access management, and identity services Knowledge of DNS, DHCP, Group Policy, and core Microsoft technologies Understanding of ITIL service management principles PowerShell administration and automation experience Strong analytical and problem-solving abilities Excellent communication and stakeholder engagement skills Desirable Skills Microsoft Intune or Workspace ...

device compliance and cybersecurity best practices. Experience supporting identity and access management solutions, including Microsoft Entra ID and Conditional Access. Experience working within an ITIL-aligned support environment, managing incidents, requests and service levels. Ofwat is recognised as an Official Sensitive department, and a Security Check (SC) is a requirement ...

advantageous. Exposure to Microsoft 365 and Azure cloud infrastructure. Experience implementing or maintaining monitoring tools (e.g., PRTG, SolarWinds, or similar). Understanding of ITIL-based service delivery principles. Previous experience in multi-site logistics or warehouse environments. #J-18808-Ljbffr ...

AppSense VMware vSphere and VMware Cloud technologies Microsoft Hyper-V SimpliVity (desirable) PowerShell scripting and automation Disaster Recovery and Business Continuity solutions ServiceNow and ITIL-based service management. Experience & Attributes Excellent problem-solving and troubleshooting skills. Strong customer-facing communication and stakeholder management experience. Experience working with multiple suppliers, MSPs ...

3+ years’ experience with Microsoft Windows Server Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support role Technical qualifications, i.e. Microsoft Windows Server, Vmware Vsphere, Microsoft Azure Services ...

Routers, Switches & Wi-Fi Voice & Telephony Systems Internet Connectivity Solutions Excellent written and verbal communication skills. Must be eligible for SC Security Clearance. Desirable ITIL Foundation certification. Microsoft, Cisco, Fortinet, or other relevant vendor certifications. Degree or Diploma in an IT-related discipline. Previous experience managing technical teams within ...

Digital Services. Person specification Qualifications Degree in an associated IT subject or equivalent learning and experience Evidence of continuing professional development in technical infrastructure ITIL Foundation Post graduate qualification in IT related subject Experience Demonstrable experience within a similar IT position including technical troubleshooting Experience in using and administering desktop ...

workload effectively, and prioritise multiple tasks and deadlines. The ability to follow established procedures while proactively suggesting and implementing necessary updates. Desirable Awareness of ITIL frameworks and methodologies. Experience in project delivery and working alongside project managers. Previous experience working for a Managed Services Provider or Managed Security Services Provider. ...

someone with strong analytical, organisational, and communication skills, experience of IT service management processes, and a commitment to excellent customer service. Knowledge of ITIL and experience with ITSM tools such as ServiceNow would be desirable. This role offers an excellent opportunity to develop your career within a forward-thinking digital ...

requirements and identify areas for improvement. Process Improvement Continuously review and optimise service desk processes to improve efficiency and service quality. Implement and maintain ITIL-aligned practices for incident, problem, and change management. Drive initiatives that enhance customer satisfaction and operational performance. Strategic Leadership Collaborate with wider business teams ...

Desk ticket queues. Involvement in major incident management, problem management or root cause analysis. Experience of supporting colleague performance or development reviews. Knowledge of ITIL principles and service management best practice. Experience of supporting projects or transitioning new services into live support. Strong knowledge of Windows ...

Experience with RMM, PSA, or managed service tools like Datto RMM, ServiceNow, IT Glue, or Rewst ITIL Foundation or similar service management qualification Project Management qualification such as Prince2 or PMP Experience with automation platforms and workflow optimization (Internal Job Level: Specialist Team Leader) IND1 Job Benefits Holiday allowance ...

core infrastructure technologies, including SCCM, certificates, file shares and email systems Experience investigating and resolving complex technical incidents and infrastructure problems Good understanding of ITIL principles and service management processes Experience working within a complex, multi-user and multi-service environment Strong understanding of infrastructure security, availability, monitoring and performance ...

functional experience implementing, supporting or optimising Oracle E-Business Suite R12 and Oracle Fusion Cloud Financials. Sound knowledge of IT service management support with ITIL certification. Proven people leadership, analytical and problem-solving capability, with a track record of developing teams. Desirable Experience Experience leading an Oracle E-Business Suite ...

Hyper-V virtualisation. Microsoft Entra ID and hybrid identity integration. SharePoint migration or upgrade experience. Microsoft 365 administration. Experience supporting secure or regulated environments. ITIL-based service management processes. Additional Information This is a hands-on infrastructure support position rather than a SharePoint development role. Candidates should have a strong ...

identity integration. \n \n SharePoint migration or upgrade experience. \n \n Microsoft 365 administration. \n \n Experience supporting secure or regulated environments. \n \n ITIL-based service management processes. \n \n Additional Information \n This is a hands-on infrastructure support position rather than a SharePoint development role. Candidates should ...

identity integration. \n \n SharePoint migration or upgrade experience. \n \n Microsoft 365 administration. \n \n Experience supporting secure or regulated environments. \n \n ITIL-based service management processes. \n \n Additional Information \n This is a hands-on infrastructure support position rather than a SharePoint development role. Candidates should ...

Experience Essential •Significant leadership experience in technology operations, service management or infrastructure environments. •Experience leading large operational teams across multiple disciplines. •Strong understanding of ITIL and modern service management practices. •Experience operating within highly available, business-critical environments. •Strong incident management and operational governance experience. •Proven ability to improve service ...

stakeholders at all levels of an organisation Customer service focus with desire to go above and beyond Understanding of IT best practices and procedures (ITIL, Change Control) Experience writing internal support documentation Punctual, good attention to detail Excellent written and verbal communication A passion for IT and a desire ...

systems and network infrastructure. Good understanding of networking principles, security and patch management. Experience using IT ticketing systems and service management tools. Familiarity with ITIL practices would be beneficial. Knowledge of 3CX VoIP systems would be an advantage. Excellent communication, customer service and problem-solving skills. A proactive approach, with ...

Initiative and pro‐activity, matched by an ability to be a strong member of a team Experience of managed service environments, with knowledge of ITIL best practice Excellent communication skills with the ability to influence and negotiate both internally and externally Excellent verbal and written skills to support the creation ...

Microsoft Power Platform, Azure Automation Familiarity with scripting tools like Python, Ansible, Shell Understanding of cloud platforms (AWS, Azure) and automation tools Awareness of ITIL, ISO 20000, ISO 27000 standards If you're looking for a role where your technical expertise makes a real impact—and you want to grow ...

following would be advantageous: Omnissa Workspace ONE Microsoft Power Platform Azure Automation Python, Ansible or Shell scripting AWS or Azure cloud platforms ITIL, ISO 20000 or ISO 27000 environments What's on Offer? Opportunity to work within a highly skilled enterprise technology team. Exposure to complex, secure and mission-critical ...

influence decisions, mentor others and build alignment across architecture, engineering, operations, security and service management. Broader technology and AI ecosystem Strong understanding of ITIL, ITSM, and Service Operations, including integration with platforms such as ServiceNow and enterprise operational processes. Experience architecting observability solutions across public cloud, hybrid cloud and modern ...

Experience prioritising and managing backlogs, system enhancements, roadmaps and change initiatives. A strong understanding of data management, information security and application governance. Knowledge of ITIL principles and service management practices. Experience using technology and AI to drive business improvement and innovation. Desirable Project, Change Management or Lean qualification. People management ...