26 to 50 of 75 ITIL Jobs in the Midlands

platforms. Ideally you will be have obtained some of the following certifications ServiceNow Certified Administrator Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage ...

recurring bottlenecks, data issues, and inefficiencies within the demand process Contribute to continuous improvement of demand and governance processes Skills & Experience Strong understanding of ITIL v4 , particularly demand and change practices Experience working within SIAM or complex multi-supplier environments Excellent attention to detail and data quality discipline Strong stakeholder ...

business applications Demonstrable knowledge of creating and/or executing Test Plans Experience in design solutions and configuring applications to meet stakeholder requirements Qualifications ITIL v2, or v3 Foundation (desirable) Good level of standard numeracy and literacy. Knowledge of software development processes (desirable) Apply If you feel you match ...

multitask and cope with a degree of pressure The ability to motivate and influence others Excellent customer relationship building skills Capability to prioritise work ITIL v3/4 Foundation Qualification Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension ...

confidence to chase actions and maintain governance standards Excellent attention to detail and data quality management Desirable Experience: Knowledge or practical experience of ITIL v4 Responsibilities: Maintain accurate and up-to-date portfolio records within ServiceNow Support governance and portfolio review meetings Track project progress, approvals, risks, and dependencies Ensure ...

confidence to chase actions and maintain governance standards Excellent attention to detail and data quality management Desirable Experience: Knowledge or practical experience of ITIL v4 Responsibilities: Maintain accurate and up-to-date demand records within ServiceNow Support governance and Demand Management Group meetings Track demand progress, approvals, risks, and dependencies ...

negotiate trade at executive level. - Qualifications in project/programme management and experience of working with other frameworks/methodologies such as COBIT, ITIL, Agile and TOGAF. ...

with Service Owners to define and track KPIs and performance metrics What we’re looking for Essential Experience designing and transitioning services within an ITIL-based environment Strong understanding of service management, software lifecycle, release management, and risk management Ability to influence and engage stakeholders at all levels Strong analytical ...

years' professional experience in data science with a proven track record of delivering impactful solutions. * Strong understanding of CRISP-DM, MLOps, Agile delivery and ITIL or similar frameworks. * Expert-level proficiency in Python and SQL, with sound software engineering practices (modular design, testing, CI/CD). * Deep expertise across ...

more business critical SAAS applications (Software as a service). Understanding of incident, problem, change and release management processes. Knowledge of the ITIL Service Management framework. Stakeholder management skills. Knowledge of key applications, including Workday is desirable Ongoing training and development opportunities, allowing you to reach your full potential What ...

more business critical SAAS applications (Software as a service). Understanding of incident, problem, change and release management processes. Knowledge of the ITIL Service Management framework. Stakeholder management skills. Knowledge of key applications, including Workday is desirable Ongoing training and development opportunities, allowing you to reach your full potential What ...

level knowledge, Cisco, Fortinet, Rukus, VLANs, VPNs, firewalls. Hardware & Infrastructure: Microsoft Technologies Virtualization & Cloud Backup & DR Security & Compliance Operating Systems & Tools Certifications: Essential: MCSE, ITIL, CCNA or equivalent Desirable: CISSP or CompTIA Security+, ISO27001 experience, PRINCE2 Key Responsibilities Strategic Leadership & Collaboration: Lead and mentor a team of IT professionals, fostering ...

requests within role based access control (RBAC) and segregation of duty (SoD) guidelines Providing task and administrative support as necessary for technology operations IAM, ITIL and security related processes Regular reviews, maintenance and housekeeping of access records and IT operations artefacts Additional Information About Us Frontier is a successful ...

description and Personal specification. Person Specification Education and qualifications Essential Degree in IT or business related subject and/or equivalent experience ITIL Foundation PRINCE 2 Foundation Skills and experience Essential Extensive experience in a senior role within a professional IT environment planning, installing, maintaining, and supporting business applications Application ...

. IT Service Assurance & Supplier Governance Provide assurance on IT service performance, availability and compliance. Set expectations, standards and policies for IT operations, ensuring ITIL-aligned service management. Lead supplier governance, ensuring value for money and robust performance. Oversee investment planning, technology budgeting and procurement governance. Provide strategic oversight ...

aspects of Security, Identity, Hosting and Networks. • Strong understanding of service reliability, security, and operational excellence. DESIRED BUT NOT REQUIRED: • Familiarity with product management, ITIL, or TOGAF practices. • Experience working in large, regulated, or public-sector organisations. • Relevant professional certifications or advanced qualifications. • Experience influencing senior stakeholders and leading cross ...

transitioning into operational ownership Microsoft 365 or SharePoint administration certification (MS-700 or equivalent) or equivalent experience Commitment to continuous professional development Desirable Experience ITIL Foundation certification Microsoft Power Platform Fundamentals Experience with large-scale SharePoint migrations or restructures Knowledge of PowerApps, PowerShell or advanced SharePoint administration Experience designing SharePoint ...

transitioning into operational ownership Microsoft 365 or SharePoint administration certification (MS-700 or equivalent) or equivalent experience Commitment to continuous professional development Desirable Experience ITIL Foundation certification Microsoft Power Platform Fundamentals Experience with large-scale SharePoint migrations or restructures Knowledge of PowerApps, PowerShell or advanced SharePoint administration Experience designing SharePoint ...

working in a technical environment delivering 2nd line support and management capability including the use of system management and monitoring tools. Fully conversant with ITIL principles and a thorough working knowledge of Incident, Change & Problem Management. Why Join Us? Very competitive salary Excellent healthcare benefits, including access ...

confidence to chase actions and maintain governance standards Excellent attention to detail and data quality management Desirable Experience: Knowledge or practical experience of ITIL v4 Responsibilities: Maintain accurate and up-to-date demand records within ServiceNow Support governance and Demand Management Group meetings Track demand progress, approvals, risks, and dependencies ...

confidence to chase actions and maintain governance standards Excellent attention to detail and data quality management Desirable Experience: Knowledge or practical experience of ITIL v4 Support governance and Demand Management Group meetings Track demand progress, approvals, risks, and dependencies Support the transition of approved demand into project or portfolio delivery ...

experience in building and developing high performing teams Has or is willing to work towards:APMQ/PRINCE2/AgilePM or similar and ITIL v4 foundation. Additional Information Working hours, office attendance and travel requirements Full time roles consist of 37 hours per week. Whilst we welcome applications from those ...

experience in building and developing high performing teams Has or is willing to work towards:APMQ/PRINCE2/AgilePM or similar and ITIL v4 foundation. Additional Information Working hours, office attendance and travel requirements Full time roles consist of 37 hours per week. Whilst we welcome applications from those ...

remote access Solid understanding of network security principles Experience troubleshooting across multiple network layers Familiarity with network monitoring and logging tools Experience working within ITIL or structured service environments Strong documentation and communication skills Desirable Experience with Dell networking/infrastructure Certifications such as CCNA/CCNP, PCNSE, Fortinet ...

delivery of reliable, secure, and consistent IT operations Ensure service uptime, availability, and performance across the estate Define, implement, and enforce ITIL-aligned operational processes Own incident, change, problem, and service transition processes Chair or provide operational sign-off within Change Advisory Board activities Own operational acceptance of new services … Proven track record managing technical teams and building operational capability Solid understanding of networking, firewalls, virtualisation, Linux, Windows, MDM, and cloud services Experience implementing ITIL-aligned operational processes Strong background in service transition, operational readiness, and continual improvement Proven people leadership with the ability to build high-performing teams Strong ...