51 to 56 of 56 ITIL Jobs in the Midlands

primary escalation point. Deliver hands-on technical support, managing complex customer issues and high-priority incidents. Develop and enhance support processes, service standards, and ITIL-aligned best practices. Build and grow a scalable multi-tier support team, fostering a culture of knowledge sharing and customer focus. Act as a trusted … Strong troubleshooting skills across IP networking environments and hardware-based technologies. A customer-focused mindset with excellent communication and stakeholder management skills. Experience with ITIL principles and service management best practices. A proactive approach, with a passion for continuous improvement and delivering exceptional customer service. The ability to collaborate effectively ...

Lead Information Security Analyst Engineer/Architect to £54k + Benefits ISO27001, COBIT, SECURITY, ITIL, CISM, CISSP, PCI-DSS Lead Information Security Engineer/Analyst: Do you have a background working in an IT Security function and are able to identify and remediate threats or vulnerabilities, implement information security strategies … passionate about technology, with a strong customer service ethos, focused on keeping abreast with Information Security Management frameworks and standards ( ISO2701, COBIT, ITIL) Lead Information Security Engineer/Analyst/Architect - About the company: Do you want to be part of a successful organisation, that strives to offer stable, sustainable ...

relevant experience and development at appropriate level. Relevant IT Infrastructure or Vendor Qualifications Desirable Professional training related to Microsoft Cloud ,VMware or SAN technologies ITIL Foundation Qualification KNOWLEDGE & SKILLS Essential In depth, specialist knowledge and experience of the following (See PS) Desirable Microsoft SQL configuration and maintenance EXPERIENCE Essential Significant … gained in a high-pressure, medium to large IT organization Significant project scoping/management and implementation experience Desirable Working in an ITIL committed support function Previous NHS IT experience OTHER Essential Full driving license and access to a vehicle Disclosure and Barring Service Check This post is subject ...

cloud, infrastructure, monitoring and enterprise applications Drive automation, workflow optimisation and AI-enabled service management initiatives Define architecture standards, governance and best practices Support ITIL-aligned Incident, Problem, Change, Asset and Configuration Management processes Lead upgrades, migrations and transformation projects across complex enterprise environments Produce solution designs, architecture documentation … Strong BMC Helix/Remedy architecture expertise Experience with ITSM, Discovery, CMDB and Digital Workplace implementations CIS Controls v8.1 implementation experience Strong understanding of ITIL frameworks and service management best practice Experience integrating cloud platforms, enterprise systems and automation tools Knowledge of Python, PowerShell, REST APIs or orchestration technologies ...

unique. We'd love you to join us. What skills, knowledge and experience will you need? Demonstrable experience of IT Service Management in an ITIL or equivalent Framework. Proven experience of supporting the delivery of projects in an Agile environment. Proven track record of transitioning projects into live service. Demonstrable … role you'll need good at stakeholder engagement, a structured approach to managing change and a commitment to delivering reliable, user-focused outcomes. An ITIL Foundation qualification (or willingness to work towards one) would be advantageous but is not essential. Details. Wages. Perks. Location: You'll join ...

above, or equivalent technical qualification & experience (equivalent experience = a minimum of 3 years' working in a relevant technical role of sufficient seniority) Desirable ITIL Foundation Level Qualification Experience Essential Familiar with NHS Hospital Information systems with extensive knowledge of the Patient Administration System and Interfaces within an Acute NHS Trust … Engine to design, build and test interfaces. Considerable practical experience working with relational databases, and SQL. Demonstrable team leadership experience. Desirable Practical knowledge of ITIL and ISO9002 standards (or other equivalent Quality Management Systems). Experience developing interfaces that transform messages via Mapper Definition Files and JavaScript filters using ...