51 to 75 of 149 ITIL Jobs in the Midlands

external partners to ensure seamless IT service integration and use data analysis to identify trends and opportunities for improvement. To succeed, youll need ITIL Foundation Certification (or equivalent experience), strong leadership skills, and a deep understanding of IT infrastructure and applications. Experience in housing, public sector, or not-for-profit ...

Operate and troubleshoot call recording systems such as Verint . Preferred Certifications Cisco CCNP Collaboration Microsoft Certified Teams Voice/Collaboration Communications Systems Engineer ITIL Foundation What We’re Looking For Proven experience in Network Voice Administration (mandatory). Strong analytical skills with the ability to diagnose and resolve complex ...

projects in IT or digital environments. Experience in large-scale organisational change. Formal project management qualifications (e.g., PRINCE2, MSP, APMP). Strong knowledge of ITIL Service Management and project governance. Proven ability to manage budgets and resources effectively. Excellent stakeholder engagement and communication skills. Strong analytical and problem-solving capabilities. ...

Guard Duty, KMS , IAM Analyzer, AWS Firewall manager, VPN Gateway, AWS Cloud Trail, Storage Security, Cloudwatch Understanding of NIST Cybersecurity Framework Understanding of ITIL Processes Functional understanding of O&G/Manufacturing sectors Worked on Tools like ServiceNow Exposure in designing solutions. Responsibilities Responsible for timely closure of incidents, Service ...

Guard Duty, KMS , IAM Analyzer, AWS Firewall manager, VPN Gateway, AWS Cloud Trail, Storage Security, Cloudwatch Understanding of NIST Cybersecurity Framework Understanding of ITIL Processes Functional understanding of O&G/Manufacturing sectors Worked on Tools like ServiceNow Exposure in designing solutions. Responsibilities Responsible for timely closure of incidents, Service ...

Guard Duty, KMS , IAM Analyzer, AWS Firewall manager, VPN Gateway, AWS Cloud Trail, Storage Security, Cloudwatch Understanding of NIST Cybersecurity Framework Understanding of ITIL Processes Functional understanding of O&G/Manufacturing sectors Worked on Tools like ServiceNow Exposure in designing solutions. Responsibilities Responsible for timely closure of incidents, Service ...

support desk and/or technical project team. Excellent communication and client-facing skills. Demonstrable experience improving operational processes and service efficiency. Desirable Skills ITIL, PRINCE2, or other management/technical certifications. Experience with ConnectWise, Autotask, or similar MSP software. Awareness of cybersecurity best practices within managed service environments. ...

activities Requirements: Service Support Manager Strong organisational and administrative skills Confidence working with data and producing reports Basic understanding of IT service management (ITIL knowledge is a plus) Proficiency in Microsoft 365 tools (Excel, Word, Teams, SharePoint) Excellent communication skills – both written and verbal A proactive, detail-oriented mindset ...

broad understanding of the University’s organisational structure, business functions, strategic aims, and key stakeholders to accurately assess the impact of issues. · Participating in ITIL-based Incident and Problem Management in line with documented processes. · Occasionally carrying out remote desktop support to resolve minor issues. · Ensuring that technical solutions ...

Management - Proven ability to work cross-functionally across business, technology, and supplier teams. Domain Experience - Telecommunications, transport infrastructure, or technology environment preferred. Certifications (Desirable) - ITIL Foundation, Data Management, or Information Governance qualification. Personal Attributes Analytical and detail-oriented, with strong documentation skills. Self-starter capable of working independently and managing ...

Management - Proven ability to work cross-functionally across business, technology, and supplier teams. - Domain Experience - Telecommunications, transport infrastructure, or technology environment preferred. - Certifications (Desirable) - ITIL Foundation, Data Management, or Information Governance qualification. Personal Attributes- Analytical and detail-oriented, with strong documentation skills. - Self-starter capable of working independently and managing ...

Housing, MRI Enterprise/Orchard Housing/Capita One/OPENHousing, Aareon QL, MIS ActiveH, or similar) SQL Scripting Relevant certification (such as ITIL, BCS, vendor specific accreditation or similar). As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both ...

Experience with enterprise architecture processes or relevant technologies such as Nutanix, Azure or Rubrik at Architect level. Understanding of cyber security principles and frameworks. ITIL v4 Foundation and/or project management experience. Why Delt? Delt is a commercial company owned by the public sector and run for the benefit ...

Experience with enterprise architecture processes or relevant technologies such as Nutanix, Azure or Rubrik at Architect level. Understanding of cyber security principles and frameworks. ITIL v4 Foundation and/or project management experience. Why Delt? Delt is a commercial company owned by the public sector and run for the benefit ...

Experience with enterprise architecture processes or relevant technologies such as Nutanix, Azure or Rubrik at Architect level. Understanding of cyber security principles and frameworks. ITIL v4 Foundation and/or project management experience. Why Delt? Delt is a commercial company owned by the public sector and run for the benefit ...

Experience with enterprise architecture processes or relevant technologies such as Nutanix, Azure or Rubrik at Architect level. Understanding of cyber security principles and frameworks. ITIL v4 Foundation and/or project management experience. Why Delt? Delt is a commercial company owned by the public sector and run for the benefit ...

Experience with enterprise architecture processes or relevant technologies such as Nutanix, Azure or Rubrik at Architect level. Understanding of cyber security principles and frameworks. ITIL v4 Foundation and/or project management experience. Why Delt? Delt is a commercial company owned by the public sector and run for the benefit ...

maintain accurate documentation. • Share lessons learned to support ongoing team development. What You'll Bring • A technical college degree or equivalent.• Working knowledge of ITIL processes. • Strong troubleshooting skills across MS Windows environment • Familiarity with network troubleshooting and system monitoring tools. • Willingness to join an out-of-hours rota. ...

Science, IT, or a related field. Desirable Skills Experience within the UK retail sector and customer service operations. Knowledge of industry frameworks such as ITIL or Contact Centre standards. Sprinklr certifications or certifications in related technologies. Experience with data analytics and reporting tools. Familiarity with cloud-based SaaS environments. ...

project work with our Direct Delivery team Experience Windows 10/11 & M365 Basic TCP/IP and LAN/WAN Troubleshooting experience ITSM & ITIL Experience Mobile Device maintenance Communicate confidently and build strong relationships across teams Take ownership of issues and follow them through to resolution Have hands ...

tailoring the SI approach where necessary, utilising the framework accordingly. Your Profile Essential Skills/Knowledge/Experience: Experience of defining processes based on ITIL frameworks and strong understanding of the full project lifecycle and associated service transition path. Experience of carrying out Service Design/Transition within different Operating ...

equivalent at Grade C or above. Recognised ICT Qualification Desirable GCSE English & Maths at Grade C or above (or equivalent) ECDL or equivalent ITIL Foundation Certificate Experience Essential Experience of providing first line ICT support Experience of using helpdesk/service desk software Previously worked in a role providing high ...

contractors, and delivery teams. Project Coordination: Strong ability to manage multiple installations while working closely with service delivery teams. Service Delivery Focus: Understanding of ITIL frameworks and how installation projects impact ongoing service management. Problem-Solving: Ability to troubleshoot technical, logistical, and service-related challenges. Financial Acumen: Experience managing budgets ...

communication and stakeholder engagement skills. Proficiency in Microsoft Office Suite and SharePoint. Desirable: Degree in IT or related field and certifications (Microsoft, Cisco, CompTIA, ITIL). ...

looking for someone who has sound practical knowledge on the use and application of risk assessment methodologies in systems and software development (including Agile, ITIL and V-model processes) and combining them for optimal solutions. If your career has given you the opportunity to author and publish technical reports, advise ...