Lead IT Service Manager
- Hiring Organisation
- DWP Digital
- Location
- Blackpool, Lancashire, North West, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £80,000
supplier relationships acting as a key escalation point and driving continuous service improvement. While not essential, it would be beneficial to hold an ITIL v4 Managing Professional qualification when starting in the role. What skills, knowledge and experience will you need? Proven experience managing IT products and services in live … environments within large, complex IT Service Management landscapes in product-based digital organisations. Strong background in applying Service Management frameworks (e.g. ITIL) to define, implement, and maintain processes, policies, strategies, standards, and governance with key stakeholders. Demonstrated expertise in end-to-end service management, including leading the design and delivery ...