176 to 200 of 258 Customer Experience Jobs in Scotland

simplifying integration for the fast-growing retail industry. Our mission is to empower eCommerce businesses with seamless data integration, enabling them to deliver exceptional customer experiences and drive significant growth. Having successfully supported over 400 brands, we take pride in our cutting-edge solutions that fuel business success. What … data centre. Promote a team player status, providing support to fellow team members and mentoring by setting an example. What you’ll need: Expert experience with PHP/Laravel. Extensive knowledge of APIs and common authentication methods such as OAuth. Extensive knowledge of Javascript with proven experience in … and capable of excelling under pressure. Excellent communication skills and a willingness to collaborate effectively within a team. A keen focus on improving user experience Nice to have: Experience with Integration Platforms. Familiarity with Amazon SageMaker, Amazon Bedrock, or similar ML/AI platforms (or willingness to learn More ❯

simplifying integration for the fast-growing retail industry. Our mission is to empower eCommerce businesses with seamless data integration, enabling them to deliver exceptional customer experiences and drive significant growth. Having successfully supported over 400 brands, we take pride in our cutting-edge solutions that fuel business success. What … data centre. Promote a team player status, providing support to fellow team members and mentoring by setting an example. What you’ll need: Expert experience with PHP/Laravel. Extensive knowledge of APIs and common authentication methods such as OAuth. Extensive knowledge of Javascript with proven experience in … and capable of excelling under pressure. Excellent communication skills and a willingness to collaborate effectively within a team. A keen focus on improving user experience Nice to have: Experience with Integration Platforms. Familiarity with Amazon SageMaker, Amazon Bedrock, or similar ML/AI platforms (or willingness to learn More ❯

the charter to improve the quality of advertising creatives by detecting and fixing issues in advertiser-supplied creatives, raising the bar on the advertising customer experience. Our team is looking for Applied Scientists to research and develop the next generation of ML and LLM-based Judge systems that identify … the gap between AI research and real-work applications at significant scale. You will provide the science leadership for automatic moderation detections that reduce customer frustration in the screening and remediation of creatives. Key job responsibilities • Use statistical analysis, machine learning and LLM techniques to create scalable solutions for … scale data analyses, model development, model validation and model implementation together with software engineering teams BASIC QUALIFICATIONS - PhD, or a Master's degree and experience in CS, CE, ML or related field - Experience in patents or publications at top-tier peer-reviewed conferences or journals - Experience programming More ❯

Automation Platform Specialist (5-7 years experience) Work setting: Remote Client sector: Telecoms Daily rate: £230-£270/day Contract Length: Initial contract until end of 2025 + extensions afterwards Type of contract: Inside IR35 Very occasional visits to London/Reading possible. Requirements (must-haves in bold): Experience on OpenShift, Kubernetes, Dockers, Git Hub, JIRA and related Agile/DevOps Tools. Linux, networking, and cloud environments (vSphere, OpenStack, AWS, etc.). Experience with scripting languages such as Python, Bash, or Ansible. English (to be able to interact with the customer). Experience delivering Network … Automation using industry recognised network automation tools (preferred knowledge in Cisco NSO administration and configuration, but also experience in other tools is valid; Ansible, Juniper Apstra,...) Basic understanding of network Firewall/Routers/Switches. More ❯

Automation Platform Specialist (5-7 years experience) Work setting: Remote Client sector: Telecoms Daily rate: £230-£270/day Contract Length: Initial contract until end of 2025 + extensions afterwards Type of contract: Inside IR35 Very occasional visits to London/Reading possible. Requirements (must-haves in bold): Experience on OpenShift, Kubernetes, Dockers, Git Hub, JIRA and related Agile/DevOps Tools. Linux, networking, and cloud environments (vSphere, OpenStack, AWS, etc.). Experience with scripting languages such as Python, Bash, or Ansible. English (to be able to interact with the customer). Experience delivering Network … Automation using industry recognised network automation tools (preferred knowledge in Cisco NSO administration and configuration, but also experience in other tools is valid; Ansible, Juniper Apstra,...) Basic understanding of network Firewall/Routers/Switches. More ❯

Automation Platform Specialist (5-7 years experience) Work setting: Remote Client sector: Telecoms Daily rate: £230-£270/day Contract Length: Initial contract until end of 2025 + extensions afterwards Type of contract: Inside IR35 Very occasional visits to London/Reading possible. Requirements (must-haves in bold): Experience on OpenShift, Kubernetes, Dockers, Git Hub, JIRA and related Agile/DevOps Tools. Linux, networking, and cloud environments (vSphere, OpenStack, AWS, etc.). Experience with scripting languages such as Python, Bash, or Ansible. English (to be able to interact with the customer). Experience delivering Network … Automation using industry recognised network automation tools (preferred knowledge in Cisco NSO administration and configuration, but also experience in other tools is valid; Ansible, Juniper Apstra,...) Basic understanding of network Firewall/Routers/Switches. More ❯

user journey that impact performance. Your responsibilities include creating hypotheses, designing tests (A/B and multi-variant), and executing them to improve user experience and conversion rates. This role requires a highly analytical and insight-led approach, translating digital user behaviour KPIs into actionable insights across the customer … with Digital Estate and GTC teams to implement learnings from experiments into design standards. Contribute to proposition development and review processes. About You Extensive experience in digital conversion optimization across the customer lifecycle. Proficiency with testing tools like Optimizely, Maxymiser, and understanding of CSS, HTML, and scripting. Knowledge … of UX and user behaviour across desktop, mobile, tablet, and apps. Experience managing multiple concurrent experiments within a diverse portfolio. Familiarity with digital insights tools such as Google Analytics, Adobe Analytics, Hotjar, etc. Understanding of CMS systems and responsive design experimentation. Technical knowledge of analytics tracking tools like Google More ❯

Are you a tech-savvy problem solver who thrives on helping others succeed? Do you enjoy cracking complex software issues and delivering outstanding customer experiences? If so, we want to hear from you! Join our Application Support team and become a key player in supporting cutting-edge software solutions … system Troubleshoot complex software issues and think outside the box to find smart solutions Collaborate with engineering, sales, QA, and development teams to resolve customer challenges Educate and guide users to make the most of our platform and features Document every customer interaction with precision and care Advocate … for our customers and share their feedback with internal teams 🧰 Your Toolkit Solid experience supporting enterprise software applications Comfort using SQL tools (e.g., SQL Server Management Studio), Microsoft Office, and remote support tools like GoToAssist, Splashtop, or N-Able Strong Windows knowledge (Mac OS is a bonus!) Advanced Excel More ❯

Are you a tech-savvy problem solver who thrives on helping others succeed? Do you enjoy cracking complex software issues and delivering outstanding customer experiences? If so, we want to hear from you! Join our Application Support team and become a key player in supporting cutting-edge software solutions … system Troubleshoot complex software issues and think outside the box to find smart solutions Collaborate with engineering, sales, QA, and development teams to resolve customer challenges Educate and guide users to make the most of our platform and features Document every customer interaction with precision and care Advocate … for our customers and share their feedback with internal teams 🧰 Your Toolkit Solid experience supporting enterprise software applications Comfort using SQL tools (e.g., SQL Server Management Studio), Microsoft Office, and remote support tools like GoToAssist, Splashtop, or N-Able Strong Windows knowledge (Mac OS is a bonus!) Advanced Excel More ❯

Are you a tech-savvy problem solver who thrives on helping others succeed? Do you enjoy cracking complex software issues and delivering outstanding customer experiences? If so, we want to hear from you! Join our Application Support team and become a key player in supporting cutting-edge software solutions … system Troubleshoot complex software issues and think outside the box to find smart solutions Collaborate with engineering, sales, QA, and development teams to resolve customer challenges Educate and guide users to make the most of our platform and features Document every customer interaction with precision and care Advocate … for our customers and share their feedback with internal teams 🧰 Your Toolkit Solid experience supporting enterprise software applications Comfort using SQL tools (e.g., SQL Server Management Studio), Microsoft Office, and remote support tools like GoToAssist, Splashtop, or N-Able Strong Windows knowledge (Mac OS is a bonus!) Advanced Excel More ❯

validate these hypotheses. This role is highly analytical and insight-driven, requiring the translation of digital user behaviour KPIs into the end-to-end customer experience. You will embed best practices across Marketing and Data teams, collaborating on journey and page modifications, including copy, visual design, proposition strategies, UX … stakeholders. Collaborate with Digital Estate and GTC teams to implement learnings into design standards. Contribute to Proposition development and review processes. About You Extensive experience in digital conversion optimization across the customer lifecycle. Proficiency with testing tools such as Optimizely, Maxymiser, and understanding of CSS, HTML, and scripting. … Knowledge of UX and user behaviour across devices and platforms. Experience managing multiple concurrent experiments within a diverse portfolio. Familiarity with digital insights tools like Google Analytics, Adobe Analytics, Hotjar, etc. Understanding of CMS systems and responsive design experimentation. Technical expertise in analytics tracking, including Google Tag Manager and More ❯

Services, and Cybersecurity & Networking. The UK & Ireland hub is focused on accelerating digital transformation for its clients, enabling them to enhance operations and improve customer experiences through cutting-edge Microsoft technologies. Recognized as a Microsoft Inner Circle member for Business Applications, the team supports government, non-profit, and industry … insights and solutions. Manage time effectively, ensuring high-quality and productive output. Identify development strategies for career growth and leverage training opportunities. Maintain a customer-centric approach, setting high standards for satisfaction and quality. Qualifications and Skills: Relevant certifications in Dynamics 365 Must have dual write and understand how … to manage and move data migration in D365 Experience within R&M industry would be beneficial Proficiency in programming languages like C#, ASP.Net, Python, Java, and JSON. Experience delivering complex enterprise CRM projects. Strong customer engagement and communication skills, including proposal writing. Industry experience in sectors More ❯

This position is ideal for a BA with strong domain knowledge in eCommerce and multi-segment transactional journeys (B2B, B2C, B2B2C), as well as experience working with enterprise-level commerce cloud platforms, especially in a multi-country environment. We have particular interest in applications from senior BAs experienced in … and global commercial value outcomes. Facilitate workshops – engaging with global stakeholders to gather and validate requirements. Own requirements for team deliverables, present stories and customer journeys to ensure alignment. Analyse and document “as-is” business processes, mapping out current and future states to enhance business operations. Work with Technical … contribute to estimation and iteration planning sessions Define and manage end-to-end or integration requirements across multiple teams and systems to support seamless customer experiences – working closely with technical teams to translate business and functional requirements into structured technical designs and specifications. Support business process changes stemming from More ❯

This position is ideal for a BA with strong domain knowledge in eCommerce and multi-segment transactional journeys (B2B, B2C, B2B2C), as well as experience working with enterprise-level commerce cloud platforms, especially in a multi-country environment. We have particular interest in applications from senior BAs experienced in … and global commercial value outcomes. Facilitate workshops – engaging with global stakeholders to gather and validate requirements. Own requirements for team deliverables, present stories and customer journeys to ensure alignment. Analyse and document “as-is” business processes, mapping out current and future states to enhance business operations. Work with Technical … contribute to estimation and iteration planning sessions Define and manage end-to-end or integration requirements across multiple teams and systems to support seamless customer experiences – working closely with technical teams to translate business and functional requirements into structured technical designs and specifications. Support business process changes stemming from More ❯

This position is ideal for a BA with strong domain knowledge in eCommerce and multi-segment transactional journeys (B2B, B2C, B2B2C), as well as experience working with enterprise-level commerce cloud platforms, especially in a multi-country environment. We have particular interest in applications from senior BAs experienced in … and global commercial value outcomes. Facilitate workshops – engaging with global stakeholders to gather and validate requirements. Own requirements for team deliverables, present stories and customer journeys to ensure alignment. Analyse and document “as-is” business processes, mapping out current and future states to enhance business operations. Work with Technical … contribute to estimation and iteration planning sessions Define and manage end-to-end or integration requirements across multiple teams and systems to support seamless customer experiences – working closely with technical teams to translate business and functional requirements into structured technical designs and specifications. Support business process changes stemming from More ❯

Data, including but not limited to reporting on the accuracy of CMDB datal, compliance with asset management. Who we are looking for? Hands-on experience with leading Configuration Management Database (CMDB) platforms such as ServiceNow, BMC Remedy, or similar. Strong knowledge of ITIL framework, particularly Configuration Management and Service … Asset & Configuration Management (SACM). Experience in data modelling, data integrity, and reconciliation processes. Strong analytical and problem-solving skills. Excellent communication skills. Attention to detail and a methodical approach to data management. Why come and work with us at Systal? Competitive salary and benefits package. Unrivalled training and … people. Our culture and success is founded upon having the best performing people in a high performing culture to deliver the best-in-class customer experience. Our mission is to be the world’s most trusted technology services partner – inspiring, empowering and enabling the innovation and transformation of today More ❯

Data, including but not limited to reporting on the accuracy of CMDB datal, compliance with asset management. Who we are looking for? Hands-on experience with leading Configuration Management Database (CMDB) platforms such as ServiceNow, BMC Remedy, or similar. Strong knowledge of ITIL framework, particularly Configuration Management and Service … Asset & Configuration Management (SACM). Experience in data modelling, data integrity, and reconciliation processes. Strong analytical and problem-solving skills. Excellent communication skills. Attention to detail and a methodical approach to data management. Why come and work with us at Systal? Competitive salary and benefits package. Unrivalled training and … people. Our culture and success is founded upon having the best performing people in a high performing culture to deliver the best-in-class customer experience. Our mission is to be the world’s most trusted technology services partner – inspiring, empowering and enabling the innovation and transformation of today More ❯

Data, including but not limited to reporting on the accuracy of CMDB datal, compliance with asset management. Who we are looking for? Hands-on experience with leading Configuration Management Database (CMDB) platforms such as ServiceNow, BMC Remedy, or similar. Strong knowledge of ITIL framework, particularly Configuration Management and Service … Asset & Configuration Management (SACM). Experience in data modelling, data integrity, and reconciliation processes. Strong analytical and problem-solving skills. Excellent communication skills. Attention to detail and a methodical approach to data management. Why come and work with us at Systal? Competitive salary and benefits package. Unrivalled training and … people. Our culture and success is founded upon having the best performing people in a high performing culture to deliver the best-in-class customer experience. Our mission is to be the world’s most trusted technology services partner – inspiring, empowering and enabling the innovation and transformation of today More ❯

Data, including but not limited to reporting on the accuracy of CMDB datal, compliance with asset management. Who we are looking for? Hands-on experience with leading Configuration Management Database (CMDB) platforms such as ServiceNow, BMC Remedy, or similar. Strong knowledge of ITIL framework, particularly Configuration Management and Service … Asset & Configuration Management (SACM). Experience in data modelling, data integrity, and reconciliation processes. Strong analytical and problem-solving skills. Excellent communication skills. Attention to detail and a methodical approach to data management. Why come and work with us at Systal? Competitive salary and benefits package. Unrivalled training and … people. Our culture and success is founded upon having the best performing people in a high performing culture to deliver the best-in-class customer experience. Our mission is to be the world’s most trusted technology services partner – inspiring, empowering and enabling the innovation and transformation of today More ❯

offering development. Learning & Development - Training to support your career development and the skills demand within the company, certifications etc. Your Profile You will bring experience in transforming business through technology and transforming the way clients operate. Comfortable at working in a technology-driven environment, you will bring proven skills … and experience in the following: Experience in cloud strategy and implementation for large or mid size organisations on public clouds (AWS, Azure or GCP) Experience in developing cloud adoption strategy and roadmaps for clients Implementation of cloud strategies & transformation plans for clients to migrate to cloud. Experience … industry clouds provided by AWS, Azure, GCP in one or more industry domains Understanding of the role of cloud for transformation of data & analytics, customer experiences and enterprise transformation Understanding of cloud operating models for public/private, hybrid and multi-cloud Understanding of cloud security models, DevSecOps and More ❯

product owners, and stakeholders to shape and deliver user-centred outcomes. This role goes beyond process analysis – it’s about driving business value, improving customer experiences, and helping shape the future of digital banking. Key Responsibilities: Analyse and define requirements to deliver clear business outcomes Create user stories, acceptance … workshops, planning sessions and facilitate cross-functional collaboration Maintain momentum through Agile delivery and evolve processes where needed What We’re Looking For: Proven experience as a Business Analyst in fast-paced environments Strong Agile delivery knowledge and hands-on experience with tools like JIRA Excellent communication, facilitation … and stakeholder engagement skills Ability to think critically, solve complex problems, and challenge constructively Experience working on digital products or within financial services is highly desirable What You’ll Get: Hybrid working model Employee benefits scheme and wellness initiatives Continuous learning and development support Enhanced maternity/paternity pay More ❯

product owners, and stakeholders to shape and deliver user-centred outcomes. This role goes beyond process analysis – it’s about driving business value, improving customer experiences, and helping shape the future of digital banking. Key Responsibilities: Analyse and define requirements to deliver clear business outcomes Create user stories, acceptance … workshops, planning sessions and facilitate cross-functional collaboration Maintain momentum through Agile delivery and evolve processes where needed What We’re Looking For: Proven experience as a Business Analyst in fast-paced environments Strong Agile delivery knowledge and hands-on experience with tools like JIRA Excellent communication, facilitation … and stakeholder engagement skills Ability to think critically, solve complex problems, and challenge constructively Experience working on digital products or within financial services is highly desirable What You’ll Get: Hybrid working model Employee benefits scheme and wellness initiatives Continuous learning and development support Enhanced maternity/paternity pay More ❯

product owners, and stakeholders to shape and deliver user-centred outcomes. This role goes beyond process analysis – it’s about driving business value, improving customer experiences, and helping shape the future of digital banking. Key Responsibilities: Analyse and define requirements to deliver clear business outcomes Create user stories, acceptance … workshops, planning sessions and facilitate cross-functional collaboration Maintain momentum through Agile delivery and evolve processes where needed What We’re Looking For: Proven experience as a Business Analyst in fast-paced environments Strong Agile delivery knowledge and hands-on experience with tools like JIRA Excellent communication, facilitation … and stakeholder engagement skills Ability to think critically, solve complex problems, and challenge constructively Experience working on digital products or within financial services is highly desirable What You’ll Get: Hybrid working model Employee benefits scheme and wellness initiatives Continuous learning and development support Enhanced maternity/paternity pay More ❯

what’s possible with accessible technology. By commercialising our technology, we’ve secured partnerships with industry leaders like Microsoft, Hilton, and Unilever, creating transformative customer experiences while sustaining free access to our app for those who need it most. With $2.5M in Series A funding, a solid financial foundation … driven selling. Creative Problem-Solving: Thrive in a fast-paced, resource-constrained environment, maximizing available tools to meet ambitious targets. Collaboration: Partner with marketing, customer success, and product teams to refine go-to-market strategies and ensure a seamless client experience. Market Awareness: Leverage insights from trends like the … Act to position our solutions effectively. Performance Reporting: Maintain accurate CRM records to track progress and provide reliable forecasts. What We’re Looking For Experience: At least 3 years in a proactive business development or sales role, ideally selling SaaS solutions. Startup Mindset: Proven success in a high-growth More ❯

what’s possible with accessible technology. By commercialising our technology, we’ve secured partnerships with industry leaders like Microsoft, Hilton, and Unilever, creating transformative customer experiences while sustaining free access to our app for those who need it most. With $2.5M in Series A funding, a solid financial foundation … driven selling. Creative Problem-Solving: Thrive in a fast-paced, resource-constrained environment, maximizing available tools to meet ambitious targets. Collaboration: Partner with marketing, customer success, and product teams to refine go-to-market strategies and ensure a seamless client experience. Market Awareness: Leverage insights from trends like the … Act to position our solutions effectively. Performance Reporting: Maintain accurate CRM records to track progress and provide reliable forecasts. What We’re Looking For Experience: At least 3 years in a proactive business development or sales role, ideally selling SaaS solutions. Startup Mindset: Proven success in a high-growth More ❯