22 of 22 Service Delivery Jobs in Scotland

vital role in delivering reliable, innovative digital systems that support our students, staff and wider community. Currently, we have an opportunity for an IT Service Delivery Lead, to join our Corporate Systems team and help drive service improvement across a complex and evolving technology landscape. The Role … Service Delivery Lead, you will be joining us initially with the opportunity to support the delivery of a brand-new University website project, working closely with stakeholders to shape service design, establish support models, and ensure the Digital Experience Platform (DXP) and web estate are resilient ...

vital role in delivering reliable, innovative digital systems that support our students, staff and wider community. Currently, we have an opportunity for an IT Service Delivery Lead, to join our Corporate Systems team and help drive service improvement across a complex and evolving technology landscape. The Role … Service Delivery Lead, you will be joining us initially with the opportunity to support the delivery of a brand-new University website project, working closely with stakeholders to shape service design, establish support models, and ensure the Digital Experience Platform (DXP) and web estate are resilient ...

vital role in delivering reliable, innovative digital systems that support our students, staff and wider community. Currently, we have an opportunity for an IT Service Delivery Lead, to join our Corporate Systems team and help drive service improvement across a complex and evolving technology landscape. The Role … Service Delivery Lead, you will be joining us initially with the opportunity to support the delivery of a brand-new University website project, working closely with stakeholders to shape service design, establish support models, and ensure the Digital Experience Platform (DXP) and web estate are resilient ...

vital role in delivering reliable, innovative digital systems that support our students, staff and wider community. Currently, we have an opportunity for an IT Service Delivery Lead, to join our Corporate Systems team and help drive service improvement across a complex and evolving technology landscape. The Role … Service Delivery Lead, you will be joining us initially with the opportunity to support the delivery of a brand-new University website project, working closely with stakeholders to shape service design, establish support models, and ensure the Digital Experience Platform (DXP) and web estate are resilient ...

About the Role At Barchester Healthcare, technology plays a critical role in supporting the delivery of outstanding care and operational excellence across our homes and support functions. We are looking for a proactive and technically skilled IT Services Technician to join our IT team and help ensure the availability … Doing Network & Infrastructure Monitoring Monitor server and network performance across the IT estate Set up and maintain monitoring solutions to support proactive IT service management Analyse network performance and implement corrective actions to resolve issues and improve reliability Monitor and maintain network servers, including supporting upgrades and improvements Document ...

just sell IT services — we build long‐term, value‐led partnerships that help ambitious organisations thrive. As the UK’s #1 Managed Service Provider (MSP), we’re bringing together ten high‐performing businesses under one shared vision, with people, innovation and collaboration at our core. We’re now looking … consultatively with prospects and customers, understanding their business goals and shaping IT and cyber security solutions that deliver real value. Alongside Sales, Account Management, Service Delivery and Technical teams, you’ll ensure clients experience Air IT as a trusted, long‐term partner. Your Impact You’ll be responsible ...

vital role in delivering reliable, innovative digital systems that support our students, staff and wider community. Currently, we have an opportunity for an IT Service Delivery Lead, to join our Corporate Systems team and help drive service improvement across a complex and evolving technology landscape. The Role ...

vital role in delivering reliable, innovative digital systems that support our students, staff and wider community. Currently, we have an opportunity for an IT Service Delivery Lead, to join our Corporate Systems team and help drive service improvement across a complex and evolving technology landscape. The Role ...

will be responsible for the prioritisation and effective allocation of resources across the portfolio to, ensuring effective governance, and supporting high-quality program delivery across a diverse and complex change portfolio. You understand PMO governance and are experienced in delivering projects within complex technical environments. You excel at operating … quickly and balancing strategic planning with active delivery oversight. You bring a pragmatic, solutions focused mindset and are not afraid to challenge constructively to improve outcomes. You will have two PMO resources and a team of delivery managers to implement the programme. In this role you will ...

evolving digital services. Working as part of a dedicated cyber security function, you will provide specialist advice and guidance across the full service lifecycle, supporting projects from initial scoping through to go-live and ongoing operational readiness. Key responsibilities: Provide cyber security advice and guidance to digital and transformation … configuration reviews), and coordinate independent penetration testing. Provide recommendations to support stage gate reviews and go-live decisions. Own and manage all security-related delivery evidence required for project assurance. Contribute to the development of secure operational processes, including SecOps practices and automation. Key requirements: Strong experience in cyber ...

evolving digital services. Working as part of a dedicated cyber security function, you will provide specialist advice and guidance across the full service lifecycle, supporting projects from initial scoping through to go-live and ongoing operational readiness. Key responsibilities: Provide cyber security advice and guidance to digital and transformation … configuration reviews), and coordinate independent penetration testing. Provide recommendations to support stage gate reviews and go-live decisions. Own and manage all security-related delivery evidence required for project assurance. Contribute to the development of secure operational processes, including SecOps practices and automation. Key requirements: Strong experience in cyber ...

speak with candidates who have: Proven experience leading programme or portfolio management in a complex, multi-stakeholder environment. Strong understanding of governance frameworks, delivery assurance and public sector programme lifecycles. Confidence engaging, facilitating and negotiating with senior stakeholders to advance shared objectives to tight deadlines. Exceptional communication and stakeholder … engagement skills, including clear reporting at senior and executive level. Strategic mindset with a focus on IT service delivery outcomes. In-depth knowledge of Agile and other delivery methodologies. Expert project management reporting skills, preferably including Atlassian tools such as Jira and Confluence. Resilience to manage multiple ...

delivering complex projects within the oil & gas industry, ideally involving drilling equipment or related systems. This role is responsible for end-to-end project delivery, from initiation through execution to final handover, ensuring alignment with scope, schedule, budget, and customer expectations. You will operate in a fast-paced, international … documentation related to engineering projects Desired Qualifications Degree in Engineering, Project Management, or related discipline (or equivalent experience) Experience in offshore environments or field service operations Familiarity with project management tools (e.g., MS Project, Primavera) Knowledge of API standards related to drilling equipment Offshore certifications (e.g., BOSIET, MIST, medical ...

business systems and Microsoft 365, including SharePoint development and training roll‐outs. Lead and develop the IT team, manage suppliers and ensure strong service delivery standards. What You’ll Bring: Significant experience in IT leadership, systems administration, digital transformation and project delivery. Strong understanding of infrastructure security, cyber ...

their HR technology platform.Location: Glasgow (3+ days onsite)Type: PermanentThe RoleYou'll be responsible for developing and optimising the organisation's ServiceNow HRSD (HR Service Delivery) platform, working closely with HR and technology teams to deliver scalable, user-focused solutions.Key Responsibilities* Develop and configure ServiceNow HRSD solutions* Build ...

Mobile Water Treatment Technician will include: Representing the clients Water Compliance as a Tier 3 Water Treatment Technician/Engineer to execute the self-delivery of all Water hygiene/treatment services across the Central Belt Between Glasgow and Edinburgh Interpersonal skills will be key to gaining the trust … reports either via a day works sheet or Planon in a timely manner Carryout remedial works in response to quoted works Carry out PPM service visits using appropriate tools and systems What experience you need to be the successful Mobile Water Treatment Technician: Relevant qualifications and/or experience ...

will have full responsibility for defining and executing the commercial strategy, overseeing revenue generation, and ensuring operational alignment across sales, marketing, product management, and service delivery functions. You will work closely with the executive team to deliver long-term value and impact. KEY DUTIES AND RESPONSIBILITIES Your duties … Chemistry, or related discipline), combined with significant commercial leadership experience. • A proven track record of leading commercial functions within product-led or product-and-service organisations, with demonstrable success in scaling revenue and market presence. • Experience operating at a senior level within complex, technical, or regulated environments, ideally within ...

operational site environment. This is a hands-on role supporting end user devices, troubleshooting hardware and software issues, and ensuring a high standard of service delivery. The engineer must be comfortable working independently and delivering consistent, user facing support. Key Responsibilities Provide deskside support for PCs, laptops, mobile devices … within virtual, MDM and VPN environments Log, update and manage tickets within ServiceNow Maintain accurate documentation of incidents and resolutions Deliver high quality customer service to end users Follow defined ITIL based processes and procedures Required Skills and Experience Proven experience in Level 2 IT support or similar role ...

operational site environment. This is a hands-on role supporting end user devices, troubleshooting hardware and software issues, and ensuring a high standard of service delivery. The engineer must be comfortable working independently and delivering consistent, user facing support. Key Responsibilities Provide deskside support for PCs, laptops, mobile devices … within virtual, MDM and VPN environments Log, update and manage tickets within ServiceNow Maintain accurate documentation of incidents and resolutions Deliver high quality customer service to end users Follow defined ITIL based processes and procedures Required Skills and Experience Proven experience in Level 2 IT support or similar role ...

customer impact. This role is critical to Sapphire’s growth: you’ll lead post‐sales mobilisation from late‐stage handover through to steady‐state delivery , ensuring customers get high‐quality outcomes, on time, and aligned to their needs . 📍 Location: Glasgow — 3 days per week in our Glasgow office … gain UK security clearance (transferable clearance a plus) 💡 What you’ll do (the fun, impactful bits) ✅ Own mobilisation end‐to‐end across multiple service lines (e.g., SOC + consulting/advisory), driving scope, dependencies, critical path and “go‐live” readiness. 🤝 Orchestrate delivery across teams (SOC, VM, awareness, consulting ...

Salary: Competitive Job Description: IT Senior Administrator About the Role At Barchester Healthcare, technology and operational excellence play a vital role in supporting the delivery of outstanding care across our services. We are looking for a proactive and highly organised IT Senior Administrator to join our IT team … individuals it serves. Barchester Healthcare values innovation and continuous improvement, encouraging its teams to contribute ideas and solutions that enhance operational efficiency and service delivery. As an employer, Barchester Healthcare offers opportunities for career development and skill enhancement, fostering a culture of collaboration, support, and excellence. The IT team ...

www.TheTechRecruiter.ai are delighted to have partnered with a fast-growing Managed Security Service Provider (MSSP) specialising in Microsoft Security solutions, who help organisations strengthen their cyber resilience and maximise value from their Microsoft investments. We are looking for a Sales Account Manager to own and grow a portfolio … contact for customer escalations, ensuring issues and complaints are resolved promptly and professionally. Work cross-functionally with internal teams to ensure consistent, high-quality service delivery. Gather customer feedback and advocate for improvements that enhance the overall customer experience. Key Skills & Experience Proven experience in an account management ...