51 to 75 of 85 Service Delivery Jobs in Scotland

the following: You will be responsible for delivering Vault services to customers running in Google Cloud You will work with the Vault squad supporting Engineering & Operational tasks, ranging from service delivery, automation, DevOps tasks and supporting an on-call rota Working with the Vault squad & wider Technology stakeholders, you will support the continuous improvement of our services through More ❯

be doing? You will be responsible for delivering Vault services to customers running in Google Cloud You will work with the Vault squad supporting Engineering & Operational tasks, ranging from service delivery, automation, DevOps tasks and supporting an on-call rota Working with the Vault squad & wider Technology stakeholders, you will support the continuous improvement of their services through More ❯

office is based in London however we have a presence in Edinburgh, Jersey, Leeds, Birmingham and Bristol. The plan was simple: put our clients first by providing a transparent service, designed around what is right for each of them. By drawing together in-depth knowledge and experience from across the industry, we provide a flexible, bespoke service adapted … modern technology stack, adopting a product-based approach to development, and delivering solutions through an agile framework. Our Technology team is responsible for: Software Development Infrastructure DevOps and Automation Service Delivery Project Management Brief Role Objective: The development and QA teams are responsible for developing our core systems to the meet the changing needs of the business. The … to analyse business requirements and to investigate and analyse problems, in order design appropriate solutions. Excellent verbal and written communication abilities. Strong interpersonal skills with a focus on client service and attention to detail. Proven ability to meet project deadlines. Project professionalism, enthusiasm and a willingness to achieve results. At least 3 years experience as a Developer, in a More ❯

Life ( Job Number: ) Department of Geography Open-Ended/Permanent - Part Time Working Arrangements : TBC Closing Date Closing Date : 24-Aug-2025, 3:59:00 PM Disclosure and Barring Service Requirement : Not Applicable. The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique … developing and coordinating the Centre's external relationships in academic, commercial, funding, and policy sectors. The research development aspects of the role will include: coordinating with partner institutions on delivery of research programmes; identifying research funding opportunities and supporting early career researchers in grant applications; working with the Directors on strategic planning; conducting reviews and evaluations; supporting researchers on … project planning and delivery; and contributing to the development and promotion of associated training programmes. The postholder will also direct the Centre's external relations activities, including by: developing mutually beneficial national and international partnerships with academic, commercial, policy, and voluntary sector partners to develop research and collaboration opportunities and influence wider policy and funding agendas; working with the More ❯

to horizon scan, qualify (Go/No Go), plan, develop and submit compliant, high quality proposals within client-defined timeframes. Implementing improvements to existing processes and procedures to streamline service delivery to internal clients, in collaboration with the Head of Proposals. Maintaining the proposals pipeline up to a year in advance and horizon scanning for new opportunities. Assisting More ❯

Go), plan, develop, and submit compliant, high-quality proposals within client-defined timeframes. Working with the Head of Proposals to implement improvements to existing processes and procedures that streamline service delivery to internal clients. Maintaining the proposals pipeline up to a year in advance and horizon scanning for opportunities. Assisting with the opportunity qualification process by researching clients More ❯

you thrive in transformation programmes where tech, people, and strategy meet ? This role is at the heart of a transformation programme, where your expertise will shape the design and delivery of a single HR platform that goes far beyond booking holidays or viewing payslips- its a gateway to career development, people analytics, and smarter decision-making. Your work will … directly support a modern, data-informed culture that puts people first. What Youll Do: Lead the end-to-end design and delivery of a new HR technology solution that enhances colleague experience through automation, mobile access, and intuitive self-service. Ensure the solution aligns with best practice HR processes, organisational strategy, and technical architecture. Collaborate across People, IS, and … sustainable, future-ready platform. Support testing, implementation, and change management to ensure successful adoption and long-term impact. Provide insight and data analytics to empower decision-making and improve service delivery. What Youll Bring: Proven experience delivering SaaS-based HR technology solutions in a medium to large organisation. Strong understanding of HR processes, data structures, and service delivery More ❯

you thrive in transformation programmes where tech, people, and strategy meet ? This role is at the heart of a transformation programme, where your expertise will shape the design and delivery of a single HR platform that goes far beyond booking holidays or viewing payslips- its a gateway to career development, people analytics, and smarter decision-making. Your work will … directly support a modern, data-informed culture that puts people first. What Youll Do: Lead the end-to-end design and delivery of a new HR technology solution that enhances colleague experience through automation, mobile access, and intuitive self-service. Ensure the solution aligns with best practice HR processes, organisational strategy, and technical architecture. Collaborate across People, IS, and … sustainable, future-ready platform. Support testing, implementation, and change management to ensure successful adoption and long-term impact. Provide insight and data analytics to empower decision-making and improve service delivery. What Youll Bring: Proven experience delivering SaaS-based HR technology solutions in a medium to large organisation. Strong understanding of HR processes, data structures, and service delivery More ❯

you thrive in transformation programmes where tech, people, and strategy meet ? This role is at the heart of a transformation programme, where your expertise will shape the design and delivery of a single HR platform that goes far beyond booking holidays or viewing payslips- its a gateway to career development, people analytics, and smarter decision-making. Your work will … directly support a modern, data-informed culture that puts people first. What Youll Do: Lead the end-to-end design and delivery of a new HR technology solution that enhances colleague experience through automation, mobile access, and intuitive self-service. Ensure the solution aligns with best practice HR processes, organisational strategy, and technical architecture. Collaborate across People, IS, and … sustainable, future-ready platform. Support testing, implementation, and change management to ensure successful adoption and long-term impact. Provide insight and data analytics to empower decision-making and improve service delivery. What Youll Bring: Proven experience delivering SaaS-based HR technology solutions in a medium to large organisation. Strong understanding of HR processes, data structures, and service delivery More ❯

you thrive in transformation programmes where tech, people, and strategy meet ? This role is at the heart of a transformation programme, where your expertise will shape the design and delivery of a single HR platform that goes far beyond booking holidays or viewing payslips- its a gateway to career development, people analytics, and smarter decision-making. Your work will … directly support a modern, data-informed culture that puts people first. What Youll Do: Lead the end-to-end design and delivery of a new HR technology solution that enhances colleague experience through automation, mobile access, and intuitive self-service. Ensure the solution aligns with best practice HR processes, organisational strategy, and technical architecture. Collaborate across People, IS, and … sustainable, future-ready platform. Support testing, implementation, and change management to ensure successful adoption and long-term impact. Provide insight and data analytics to empower decision-making and improve service delivery. What Youll Bring: Proven experience delivering SaaS-based HR technology solutions in a medium to large organisation. Strong understanding of HR processes, data structures, and service delivery More ❯

you thrive in transformation programmes where tech, people, and strategy meet ? This role is at the heart of a transformation programme, where your expertise will shape the design and delivery of a single HR platform that goes far beyond booking holidays or viewing payslips- its a gateway to career development, people analytics, and smarter decision-making. Your work will … directly support a modern, data-informed culture that puts people first. What Youll Do: Lead the end-to-end design and delivery of a new HR technology solution that enhances colleague experience through automation, mobile access, and intuitive self-service. Ensure the solution aligns with best practice HR processes, organisational strategy, and technical architecture. Collaborate across People, IS, and … sustainable, future-ready platform. Support testing, implementation, and change management to ensure successful adoption and long-term impact. Provide insight and data analytics to empower decision-making and improve service delivery. What Youll Bring: Proven experience delivering SaaS-based HR technology solutions in a medium to large organisation. Strong understanding of HR processes, data structures, and service delivery More ❯

within Sedgwick's Commercial Property Team. As a Regional Support Manager , you'll play a pivotal role in supporting our claims technicians and Commercial Property Managers, ensuring high-quality service delivery and continuous improvement across the region. This is a hands-on leadership role where your technical expertise in commercial claims will be key. You'll be the … the team. You'll also be responsible for coaching and developing colleagues, identifying skills gaps, and coordinating training to help everyone reach their potential. Your work will directly impact service quality, team morale, and client satisfaction. What you'll be doing: Support claims technicians with technical queries and remove obstacles to progress Lead complaint resolution, process compliance, and task … productivity, and profitability Conduct regular performance meetings and assess team competencies Identify development needs and coordinate training at team and individual levels Deliver client reporting and analysis to support service enhancements Drive compliance and lead colleague engagement across the region Participate in recruitment and onboarding of new talent What you'll bring: Claims expertise : Strong knowledge of commercial property More ❯

company that is committed to social and environmental sustainability. Want to be part of something great, sound like you? Then we have the right opportunity as our Lifecycle Services Delivery Operation, located in Erskine Scotland, is at the heart of our client's market-leading Circular Economy strategy. We have over 20 years' experience in the sustainable management of More ❯

company that is committed to social and environmental sustainability. Want to be part of something great, sound like you? Then we have the right opportunity as our Lifecycle Services Delivery Operation, located in Erskine Scotland, is at the heart of our client's market-leading Circular Economy strategy. We have over 20 years' experience in the sustainable management of More ❯

company that is committed to social and environmental sustainability. Want to be part of something great, sound like you? Then we have the right opportunity as our Lifecycle Services Delivery Operation, located in Erskine Scotland, is at the heart of our client's market-leading Circular Economy strategy. We have over 20 years' experience in the sustainable management of More ❯

be working in partnership with St Columba's Hospice Care to appoint a new Head of Digital Services - a strategic leadership role that will shape the future of digital delivery and innovation at one of Scotland's most respected independent charities. St Columba's Hospice Care has been delivering exceptional palliative and end-of-life care across Edinburgh and … Services will lead the Hospice's overall digital and IT strategy. Working as part of the senior leadership team, the role will be responsible for: Driving the development and delivery of digital programmes and technology transformation Leading a high-performing IT team to ensure responsive, secure, and user-centred systems Managing operational delivery, cyber risk, business continuity and … of AI, to improve efficiency and access Supporting cross-organisational change and digital innovation aligned to Hospice values The postholder will work across departments to deliver system improvements and service redesign that benefit staff, volunteers, patients, and families-ensuring digital capability is a core enabler of the Hospice's strategic ambitions. The Person We are looking for a credible More ❯

someone who loves diving into complex WiFi and networking issues while mentoring and coaching others. What Youll Be Doing: Leading the technical support team and setting the standard for service excellence Providing second and third-line support for users of Stampedes SaaS platform Troubleshooting complex networking, WiFi, and connectivity issues Managing the onboarding and rollout of Stampede products to … training, and mentoring support engineers as the team grows Acting as a trusted technical point of contact for customers What Were Looking For: Proven experience leading technical support or service delivery in a SaaS or MSP environment Deep networking knowledge TCP/IP, DNS, DHCP, VLANs, firewalls Hands-on experience with cloud-managed WiFi systems like CloudTrax, Omada More ❯

who loves diving into complex WiFi and networking issues while mentoring and coaching others. What You'll Be Doing: Leading the technical support team and setting the standard for service excellence Providing second and third-line support for users of Stampede's SaaS platform Troubleshooting complex networking, WiFi, and connectivity issues Managing the onboarding and rollout of Stampede products … and mentoring support engineers as the team grows Acting as a trusted technical point of contact for customers What We're Looking For: Proven experience leading technical support or service delivery in a SaaS or MSP environment Deep networking knowledge - TCP/IP, DNS, DHCP, VLANs, firewalls Hands-on experience with cloud-managed WiFi systems like CloudTrax, Omada More ❯

lead a high performing technical team within a progressive, cloud first organisation. The Company This is a leading global organisation with a strong focus on innovation, digital transformation, and service excellence. With significant investment in its technology landscape, including SD WAN, cloud networking, and next generation security architecture, the business continues to modernise and optimise its IT operations. You … drive network improvement initiatives, ensure robust documentation and change control processes, and play a key role in strategic technology projects. Your day to day responsibilities will blend team leadership, service assurance, vendor governance, and architectural oversight, all with a strong emphasis on networking excellence. What We're Looking For Strong knowledge of enterprise networking technologies particularly Cisco, SD WAN … firewalls and MPLS VPN technologies Skilled at translating technical issues into meaningful insight for non technical stakeholders A collaborative approach, able to work effectively across infrastructure, cloud, security, and service delivery functions Industry certifications (e.g., CCNP, CCIE) would be beneficial The Offer You'll receive a very competitive salary and benefits package, hybrid working (typically 3 days in More ❯

lead a high performing technical team within a progressive, cloud first organisation. The Company This is a leading global organisation with a strong focus on innovation, digital transformation, and service excellence. With significant investment in its technology landscape, including SD WAN, cloud networking, and next generation security architecture, the business continues to modernise and optimise its IT operations. You … drive network improvement initiatives, ensure robust documentation and change control processes, and play a key role in strategic technology projects. Your day to day responsibilities will blend team leadership, service assurance, vendor governance, and architectural oversight, all with a strong emphasis on networking excellence. What We're Looking For ** Strong knowledge of enterprise networking technologies particularly Cisco, SD WAN … firewalls and MPLS VPN technologies ** Skilled at translating technical issues into meaningful insight for non technical stakeholders ** A collaborative approach, able to work effectively across infrastructure, cloud, security, and service delivery functions ** Industry certifications (e.g., CCNP, CCIE) would be beneficial The Offer You'll receive a very competitive salary and benefits package, hybrid working (typically 3 days in More ❯

Oversee, manage, and develop a defined portfolio of newly acquired customer accounts Identify and secure new customer accounts in line with local market sales revenue goals Support and achieve delivery of sales growth targets for all FTH products and services Research, develop and deliver customer account proposals and agreements Work with local, regional and internal Marketing team to maximise … initiative, but within a team environment Effective organisational and communication skills New business prospecting knowledge, skills and experience Good planning and preparation skills Committed to providing an industry leading service delivery approach to business development Flexible in approach to the role to meet business requirements Self-Confident Effective negotiating skills essential Time management essential Competent levels of IT More ❯

in an accessible way. A flexible approach to work, the ability to effectively manage a workload with competing demands, and ability and willingness to travel throughout the area of service delivery is essential for this post. The duties of this post require the successful candidate to complete a Level 2 Disclosure Scotland check. The Information Governance Unit is More ❯

achieving their goals. About the role: The IT Applications Support Analyst is responsible for delivering high-quality support across a variety of business-critical applications used by our managed service customers. The role involves responding to incidents, service requests, and enhancements, with a focus on improving application performance and customer satisfaction. Familiarity with Microsoft Power Platform (Power Apps … low-code/no-code solutions. Here's what the role looks like: Provide 2nd & 3rd line application support across multiple customer environments. Triage, diagnose, and resolve incidents and service requests related to business and technical applications (both off-the-shelf and bespoke). Support and maintain applications integrated with Microsoft 365, Dynamics 365, SharePoint, and Power Platform solutions. … in the deployment and configuration of new applications or features. Contribute to knowledge base creation and ongoing documentation of support procedures. Collaborate with customer stakeholders and internal teams (Infrastructure, Service Desk, etc.) to ensure end-to-end service delivery. Monitor application performance and user feedback to identify improvements. Maintain accurate records in the ITSM tool (e.g., ServiceNow). More ❯

force behind the Hub's success-hands-on, proactive, and central to smooth daily operations. Overseeing facilities, tenant services, and health and safety, the OFM will ensure top-tier service delivery to our vibrant community of innovators in Life Sciences, Food & Drink, ICT, and related sectors. This role is crucial to keeping the Hub running efficiently, safely, and … or facilities management-ideally within an innovation hub, commercial space, or mixed-use environment. You'll have a good understanding of Planned and Reactive Maintenance systems, contractor coordination, and service level agreement (SLA) monitoring. Experience managing technical facilities such as laboratories, ICT infrastructure, or controlled environments would be a strong advantage. For more information please visit: For a confidential More ❯

has become available with a well regarded practice who have a national presence. They are a leading organisation with an excellent reputation throughout the UK for providing first class service to clients across all of their wealth and employee benefits needs. The job can be based anywhere in the central belt within their Employee benefits team working alongside highly … their valued client base which continues to grow. With your excellent technical background and relationship management skills, you will work in partnership with your seniors to improve efficiency and service delivery to clients. To be successful in the role you will have previous corporate experience within an IFA office, Pensions Consultancy or In-house environment, dealing with all More ❯