51 to 75 of 75 Service Delivery Jobs in Scotland

parking, • Cash bonus schemes. We are Red Mosquito Ltd; we are recruiting and we want you! Red Mosquito are IT support specialists and managed service providers based at our Operations Centre in Glasgow. We're in the business of providing top quality IT services driven by our passion for … Our team of experienced engineers operates throughout the UK doing the technical stuff so that our customers IT systems run efficiently and seamlessly. Our Service Desk team delivers technical support and consultancy to a wide range of SMEs, assisting with infrastructure, hardware and software issues. We deliver high quality … career progression, with a chance to gain experience across a varied and challenging IT estate. As Trainee Engineer, you will report directly to the Service Delivery Manager. As our Trainee IT Technician, you will be responsible for: • Daily maintenance and monitoring of key systems. • Imaging and preconfiguring desktops More ❯

Business Service Placement - Smarter Working Team We are currently recruiting for a placement student to join our Smarter Working team for a 6-week period over summer 2024. This is a paid opportunity. We welcome applications from all sections of the community. The role You will be working in … Smarter Working, our innovation team, who use process, automation, technology, data, and knowledge to improve internal efficiency and enhance service delivery for our clients. This placement will provide a unique opportunity to work alongside our lawyers, analysts, and technology specialists. Your responsibilities will be varied but are likely More ❯

troubleshooting for complex infrastructure issues across legacy and future training systems. Process Development: Create, implement, and refine support processes and documentation to ensure efficient service delivery and meet KPIs/PIs. Stakeholder Engagement: Act as a key contact for the customer, providing guidance, ensuring contractual obligations are met More ❯

We're hiring a skilled Project Support Engineer to join a growing, friendly MSP. Reporting to the Head of Project Delivery, you'll lead end-to-end IT project delivery, ensuring top-tier customer satisfaction. Responsibilities Plan, scope, and deliver end-to-end IT projects, including technical pre … sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customer onboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on project delivery. MSP experience highly desirable. Strong expertise in Microsoft More ❯

We're hiring a skilled Project Support Engineer to join a growing, friendly MSP. Reporting to the Head of Project Delivery, you'll lead end-to-end IT project delivery, ensuring top-tier customer satisfaction. Responsibilities Plan, scope, and deliver end-to-end IT projects, including technical pre … sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customer onboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on project delivery. MSP experience highly desirable. Strong expertise in Microsoft More ❯

We're hiring a skilled Project Support Engineer to join a growing, friendly MSP. Reporting to the Head of Project Delivery, you'll lead end-to-end IT project delivery, ensuring top-tier customer satisfaction. Responsibilities Plan, scope, and deliver end-to-end IT projects, including technical pre … sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customer onboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on project delivery. MSP experience highly desirable. Strong expertise in Microsoft More ❯

leader. Monitoring, delegating and co-ordinating workflow, reporting regularly to team leader on progress and issue management. Seeking ways of innovating and improving quality, service delivery and efficiencies in processes and procedures. Providing expert advice solutions to pensions queries and pensions consultative advice; keeping abreast of technical and … to more junior staff Working closely with other departments/teams both internal and external to the Company in order to provide a total service to our clients. E.g. Pensions Accounts, Payroll, Administration Support. Ensuring the accurate updating of time recording system (OpenAir) for both chargeable and non-chargeable … retailers and services providers as well as offers available via phone) Employee Assistance Programme for you and your household Access to a digital GP service Paid volunteering day when participating in Company organised events Staff referral scheme when you introduce a friend to XPS What next: If you feel More ❯

costs of stock used on contract accounts and maximising revenue generation in all areas. Optimise and maintain engineer van stock to maintain and enhance service delivery to MFS customers. Ensure relevant safety checks are carried out on the company van on a daily basis. Maintain product and customer … requirements knowledge to meet ISO9002 standards at all times. Liaise with central control and/or the service centre regarding job start and completion times, downtime and overtime authorisation; cost updates and customer purchase orders. Complete all relevant paperwork and online (PDA) requirements enabling central control and invoicing to … in line with company policies, Health & Safety procedures and ISO9002 standards. Supervise Apprentices and/or Engineers in Training (EIT) where applicable. Ensure customer service is a priority, and conduct and corporate image (self, van, tools, spares) are first rate. Promote and generate business with existing or potential customers. More ❯

team leader. Monitor, delegate and coordinate workflow, reporting regularly to team leader on progress and issue management. Seek ways of innovating and improving quality, service delivery and efficiencies in processes and procedures. Provide expert advice solutions to pensions queries and pensions consultative advice; keeping abreast of technical and … to more junior staff. Work closely with other departments/teams both internal and external to the Company in order to provide a total service to our clients. Ensure the accurate updating of time recording system (OpenAir) for both chargeable and non-chargeable activities and meeting required utilisation targets. … offers High Street discounts and savings from retailers and services providers) Employee Assistance Programme for you and your household Access to a digital GP service Paid volunteering day when participating in Company organised events Staff referral scheme when you introduce a friend to XPS What next: If you feel More ❯

working with a charity based in the Scottish Borders who are seeking an experienced and visionary ICT and Digital Services Manager to lead the delivery of its digital transformation, ICT operations, and emerging AI strategy . This is a pivotal leadership role where you'll shape how technology supports … digital roadmap aligned with the charity’s wider organisational vision. AI and Innovation: Champion the use of artificial intelligence and digital automation to enhance service delivery, internal efficiency, and user experience. Infrastructure & Systems: Ensure the charity’s infrastructure, business systems, and platforms are secure, modern, and fit for … across the organisation to deliver strategic digital initiatives. What We’re Looking For A proven ICT leader with significant experience in delivering technology strategy, service improvement , and digital transformation in complex environments. Strong understanding of AI integration , digital tools, cloud technologies, and cybersecurity best practices. Track record of managing More ❯

working with a charity based in the Scottish Borders who are seeking an experienced and visionary ICT and Digital Services Manager to lead the delivery of its digital transformation, ICT operations, and emerging AI strategy . This is a pivotal leadership role where you'll shape how technology supports … digital roadmap aligned with the charity's wider organisational vision. AI and Innovation: Champion the use of artificial intelligence and digital automation to enhance service delivery, internal efficiency, and user experience. Infrastructure & Systems: Ensure the charity's infrastructure, business systems, and platforms are secure, modern, and fit for … across the organisation to deliver strategic digital initiatives. What We're Looking For A proven ICT leader with significant experience in delivering technology strategy, service improvement , and digital transformation in complex environments. Strong understanding of AI integration , digital tools, cloud technologies, and cybersecurity best practices. Track record of managing More ❯

working with a charity based in the Scottish Borders who are seeking an experienced and visionary ICT and Digital Services Manager to lead the delivery of its digital transformation, ICT operations, and emerging AI strategy . This is a pivotal leadership role where you'll shape how technology supports … digital roadmap aligned with the charity’s wider organisational vision. AI and Innovation: Champion the use of artificial intelligence and digital automation to enhance service delivery, internal efficiency, and user experience. Infrastructure & Systems: Ensure the charity’s infrastructure, business systems, and platforms are secure, modern, and fit for … across the organisation to deliver strategic digital initiatives. What We’re Looking For A proven ICT leader with significant experience in delivering technology strategy, service improvement , and digital transformation in complex environments. Strong understanding of AI integration , digital tools, cloud technologies, and cybersecurity best practices. Track record of managing More ❯

and negotiation skills • High levels of computer literacy • Ability Use web-based platforms to generate high quality outputs for submission in line with defined service delivery standards • Present a positive and professional image to internal and external clients • Be highly motivated and able to work with autonomy with More ❯

business operations. Lead large-scale projects and change management programmes, ensuring adoption and commercial success. Build strong supplier partnerships, negotiate contracts, and ensure outstanding service delivery. Inspire and grow a high-performing internal tech & data team. What You'll Bring Proven leadership at CTO/CIO/CDTO level More ❯

and resolve complex issues. Develop and maintain technical documentation, including support guides and implementation plans. Work closely with globally distributed teams to ensure consistent service delivery. Ensure all operations align with internal policies and external regulatory requirements. What we are looking for Extensive experience in designing and implementing multi More ❯

preferred) About Alemba Alemba is a B2B IT software company with a global presence and a team of 50 talented individuals. We develop Alemba Service Manager, a powerful, ITIL-aligned ITSM solution and sell to a wide range of public and private sectors including healthcare, local government, utilities, and … financial services. With a commitment to innovation and excellence, we empower businesses worldwide to streamline their service management processes and enhance service delivery. We are part of the Volaris Group, a collection of vertical market technology companies. With ambitious growth goals for 2025, including driving 10% organic growth More ❯

improvement across its global operations. With a strong emphasis on adopting cutting edge technology and modern tools, the company is committed to enhancing its service offerings. Their cloud first strategy and exploration of AI driven solutions are central to their ongoing evolution. The company's extensive portfolio of IT … could be a great fit for individuals with backgrounds in Process Improvement, Business Analysis, Operational Excellence, Project Management, or Continuous Improvement. A passion for service design and continuous improvement is essential, along with experience in Business Transformation. Exposure to technology driven solutions and experience in a corporate, consulting, legal … Continuous Improvement & Methodology Implementation: Design and lead continuous improvement (CI) initiatives, introducing best practices and frameworks (e.g., Lean, Six Sigma) to optimise efficiency. ** Process & Service Design: Drive enhancements to target operating models and service catalogues, delivering measurable improvements in service delivery. ** Workshop Facilitation: Lead process mapping workshops More ❯

in the future. Candidates should also be within a reasonable travel distance to the Erskine campus. What will I be doing? Delivering exceptional customer service and being a key contact outside of regular hours, covering emergency support 24/7. Supporting disaster recovery tests across multiple virtual platforms. Remediating … Support documentation development, including incident logs and configuration records. Use technical knowledge to resolve infrastructure-related challenges. Follow best practices and standards in infrastructure service delivery. Utilize technical skills to address infrastructure issues and incidents. Basic Qualifications: Bachelor's degree in a relevant field or equivalent experience. Typically, 4+ More ❯

at Johnson Controls, your primary responsibility will be to provide exceptional engineering services to our customers across various aspects of system maintenance, installations, and service delivery. You will ensure that all work meets or exceeds our customers' expectations and that Johnson Controls is seen as a trusted partner in … delivering world-class engineering solutions. In this role, you will take full ownership of all engineering service activities, including system installations, planned and preventative maintenance, and responding to technical call-outs. A key part of your role will be ensuring smooth coordination between internal teams and customers, maintaining excellent … installations and ensure customer sign-off. Conduct site surveys, prepare technical reports, and contribute to accurate project costings and designs. Complete all project and service-related documentation to meet business timelines and operational standards. Adhere to Johnson Controls' procedures and Health & Safety policies. What We're Looking For: Strong More ❯

is a great opportunity to join a busy FM team and play a key role in supporting day-to-day maintenance operations and client service delivery. Key Responsibilities: Act as the first point of contact for incoming maintenance requests via phone and email Log and prioritise jobs accurately using … records of communications and job updates Assist with invoicing, compliance documentation, and other administrative tasks as required Requirements: Previous experience in a helpdesk, customer service, or administrative role (ideally within facilities management or a similar environment) Strong IT skills, including proficiency in Microsoft Office and CAFM systems Excellent communication More ❯

Service Operations Technician Graduate Level Aberdeen based £25,500 + benefits Be-IT are delighted to be partnering with a leading provider of managed hybrid cloud services in Scotland. They are seeking a recent graduate, passionate about all things IT to work across various verticals in their IT Operations … team – you will work across SecOps, Datacentre & Service Operations. This role will be based in Aberdeen 5 days per week on site – you must be within 1 hours commuting distance to the office and have access to your own car. The Role: The Service Operations Technician position is … part of the Technical Operations department and reports to the Head of Service Delivery. The role demands a flexible and proactive mindset and provides ample opportunities for on-the-job learning, as well as the enhancement of technical skills through training, study, and certification. The day to day: Monitoring More ❯

Fixed-Term Contract Are you an expert in your field looking for a role where you will see the direct impact of the your delivery efforts? Our client are at the early stages of a transformative Programme aimed at significantly enhancing their client and staff experience. This multi-disciplinary … team will drive ambitious outcomes, creating simpler and more effective ways of working that put users at the centre of service delivery. Key Responsibilities: Lead deliverables in large-scale transformation programmes. Influence senior leaders with compelling cases for change. Design innovative solutions using a data-led approach. Collaborate with More ❯

Service Operations Technician Graduate Level Aberdeen based £25,500 + benefits Be-IT are delighted to be partnering with a leading provider of managed hybrid cloud services in Scotland. They are seeking a recent graduate, passionate about all things IT to work across various verticals in their IT Operations … team – you will work across SecOps, Datacentre & Service Operations. This role will be based in Aberdeen 5 days per week on site – you must be within 1 hours commuting distance to the office and have access to your own car. The Role: The Service Operations Technician position is … part of the Technical Operations department and reports to the Head of Service Delivery. The role demands a flexible and proactive mindset and provides ample opportunities for on-the-job learning, as well as the enhancement of technical skills through training, study, and certification. The day to day: Monitoring More ❯

Service Operations Technician Graduate Level Aberdeen based £25,500 + benefits Be-IT are delighted to be partnering with a leading provider of managed hybrid cloud services in Scotland. They are seeking a recent graduate, passionate about all things IT to work across various verticals in their IT Operations … team – you will work across SecOps, Datacentre & Service Operations. This role will be based in Aberdeen 5 days per week on site – you must be within 1 hours commuting distance to the office and have access to your own car. The Role: The Service Operations Technician position is … part of the Technical Operations department and reports to the Head of Service Delivery. The role demands a flexible and proactive mindset and provides ample opportunities for on-the-job learning, as well as the enhancement of technical skills through training, study, and certification. The day to day: Monitoring More ❯

Service Operations Technician Graduate Level Aberdeen based £25,500 + benefits Be-IT are delighted to be partnering with a leading provider of managed hybrid cloud services in Scotland. They are seeking a recent graduate, passionate about all things IT to work across various verticals in their IT Operations … team – you will work across SecOps, Datacentre & Service Operations. This role will be based in Aberdeen 5 days per week on site – you must be within 1 hours commuting distance to the office and have access to your own car. The Role: The Service Operations Technician position is … part of the Technical Operations department and reports to the Head of Service Delivery. The role demands a flexible and proactive mindset and provides ample opportunities for on-the-job learning, as well as the enhancement of technical skills through training, study, and certification. The day to day: Monitoring More ❯