1 to 25 of 288 Change Management Jobs in the South East

ability to manage complex service delivery requirements within a highly regulated environment. The candidate must hold an active SC Clearance and be a British national. Key Responsibilities: Service Delivery Management: Lead the delivery of IT services to meet both operational and strategic goals. Ensure that service levels (SLAs) and key performance indicators (KPIs) are achieved. Client and Stakeholder Engagement … as the main point of contact for stakeholders, ensuring that service delivery aligns with customer expectations. Foster strong relationships with defence sector clients and internal teams. Incident and Problem Management: Oversee the effective resolution of IT incidents and problems, ensuring minimal disruption to service. Proactively identify areas for improvement and implement preventive measures. Service Improvement: Continuously assess the IT … service delivery process and implement improvements that enhance efficiency, effectiveness, and customer satisfaction. Lead root cause analysis for service delivery issues and define corrective actions. Change Management: Ensure that changes to the IT environment are implemented smoothly with minimal disruption to service. Oversee the change management process, ensuring compliance with Defence sector standards. Compliance and Governance More ❯

tools and leading strategic design initiatives to enhance compliance functions across EMEA. Role Overview: As the Senior Project Manager, you will oversee the tactical implementation of the FCG Case Management tool and the Findings Management tool, both of which will be deployed on existing technology platforms. In parallel, you will spearhead the design and delivery of future-state … solutions, requiring the development of new processes and the selection of a new platform. Your collaboration with internal stakeholders across Compliance, ITSD, Risk, and Change, as well as potential external partners, will be key to your success. Key Responsibilities: Project Leadership: Drive the end-to-end delivery of the Investigations Case Management and Findings Management tools, ensuring … SMEs, Legal, Risk, ITSD, and external consultants to define requirements and manage expectations. Process Design: Map current-state processes and design future-state workflows to enhance case and findings management efficiency. Technology Implementation: Oversee the configuration and deployment of tools, coordinating with ITSD and vendors as necessary. Governance & Reporting: Establish governance structures and provide updates to the programme steering More ❯

relentlessly pursues excellence. You should be a deep and broad technical expert who can build trusting relationships across teams. Primary responsibilities include : Backup Operations Support 24x365 backup operation and management Responsible for ensuring that we are adhering the backup policies and backup schedule. Assist with management of available capacity to ensure no delays are realized due to lack … recovery are met. For BCP services, following migration activities, work with the appropriate business operations personnel to ensure proper continuity testing has been completed and signed off. Ensure all change management processes are followed as required. Ensure all asset management processes are followed as required, including the decommissioning and disposal of equipment no longer used. Apart from … are essential as the role will involve contact with a variety of people around the globe. Discipline and experience in recognizing and handling confidential and sensitive information. Excellent time management and attention to detail is essential. Interpersonal Relations The candidate is expected to regularly communicate with a wide variety of people and must be confident and capable of communicating More ❯

relentlessly pursues excellence. You should be a deep and broad technical expert who can build trusting relationships across teams. Primary responsibilities include : Backup Operations Support 24x365 backup operation and management Responsible for ensuring that we are adhering the backup policies and backup schedule. Assist with management of available capacity to ensure no delays are realized due to lack … recovery are met. For BCP services, following migration activities, work with the appropriate business operations personnel to ensure proper continuity testing has been completed and signed off. Ensure all change management processes are followed as required. Ensure all asset management processes are followed as required, including the decommissioning and disposal of equipment no longer used. Apart from … are essential as the role will involve contact with a variety of people around the globe. Discipline and experience in recognizing and handling confidential and sensitive information. Excellent time management and attention to detail is essential. Interpersonal Relations The candidate is expected to regularly communicate with a wide variety of people and must be confident and capable of communicating More ❯

large-scale program and creating a world-class high-performance organization. The Process Improvement Senior Manager is responsible for driving efficiency improvements within the assigned process domain (Payroll, Time Management or Benefits) by developing process standardization strategy & leading process improvements in accordance with methodologies such as, but not limited to, the process deep dive lifecycle, RCA, Lean 6Sigma as … tools to deliver cost improvement and process standardization through automation, digitalization, and process discipline. Key Responsibilities • Operational excellence to drive efficiency improvements within the assigned process domain (Payroll, Time Management or Benefits). • In collaboration with business leaders develop and execute a data driven approach to continuous improvement utilizing impactful measures and dashboarding that unlock ongoing operational efficiency • Provide … operational performance. • Support delivery of organizational capability and effectiveness plan in line with digital transformation strategy and identify digitalization and automation opportunities within supported business unit. • Project/Program Management and leadership of strategic process improvement and automation initiatives to drive cost improvement. • Develop and Lead process standardization • work across different business, functions, and regions to understand end-to More ❯

Practice Group/Department: IT Application Management Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world’s preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our … are in place for new applications or products delivered. Work as part of a team to deliver projects to improve systems manageability & supportability (in house & 3rd party) within the Change Management delivery process. Participate in DR invocation and testing and provide maintenance and monitoring of DR/BCP readiness. Creation of technical documentation and facilitation of hand-over … and patching. Ability to proactively recommend and implement alternative working practices. Comfortable managing both project delivery and allocated tickets effectively within the team. Awareness of structured development, analysis & project management methods (SDLC, Prince, DSDM, UML etc. Core technical skills to include T-SQL & Powershell. Excellent troubleshooting, problem solving & delivery skills coupled with a good understanding of ITIL support processes. More ❯

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: IT&D Senior Change & Capability Manager (6 month FTC) City: Slough We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the … our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches. About the role We are seeking a Senior Change & Capability Manager for IT&D to cover maternity leave. This role is crucial for driving the strategy and execution of Organisational Change Management (OCM) and capability building … needs analysis and partner with leaders to build L&D offerings. Lead OCM approach and plan for Project Garden impact on IT&D. Set up coalition of IT&D change champions. Collaborate with key stakeholder groups to uplift OCM capability. The experience we're looking for Experience in developing and delivering learning and development programs globally. Proven experience in More ❯

solution/service design, configuration and support services of the SAP Procurement & Supply Chain modules, systems, solutions, and integration. The SAP P&SC Architect also responsible for the line management of the SAP Procurement & Supply Chain team (including MM, SCP, PP, WM, Inventory and MRP). Working closely with the Head of SAP, SAP Project Managers, and the Business … related modules/areas. Expert understanding of configuration dependencies and integration points between separate functional modules of SAP P&SC and the related SAP modules SAP systems. Delivers line management/leadership to ensure the SAP Procurement & Supply Chain team cohesion, sufficiently resourced based on Projects/Changes within the pipeline, individual performance/development, and incident resolution aligned … to agreed SLA's Leads regular team and business meetings to review service, project reviews and change management within the area of SAP P&SC area. Ensures the SAP P&SC team adheres to all IT/SAP governance and processes. Member of the Neptune (SAP) Solution Architect/Design Team and Change Control Board to ensure More ❯

a critical role in managing capacity demand and supply, driving overall outcomes, embedding new ways of working and instilling good practice delivery management. This role requires strong strategic planning, change management, and communication skills, including a strong focus on customer and colleague experience. What You'll Get People are at the heart of what we do here, so … quality. Oversee evaluation of technology investments, budgets tracking, monitoring initiatives/portfolio health, driving visibility, validating viability based on constraints (resources, capacity, budget) and implementing strategies. Lead the delivery management discipline, owning the provision of programme, project and business analyst resourcing Develop and execute comprehensive technology transformation strategies, including change management plans, to drive successful organisational change. … process, sequencing and tracking roadmap progress towards outcomes and reporting on progress, driving consistency in ways of working in the process Prepare and present regular performance reports to senior management, stakeholders, and technology teams, providing insights, trends, and recommendations optimisation. Own the Strategy to Portfolio demand process and actively manage complex demand, dependencies between initiatives and deliver roadmaps, coordinating More ❯

Surrey office PURPOSE OF THE JOB Overall ownership of delivery by managing either in-house projects or through partners, within defined timelines and budgets. Must have strong experience in Change Management and Vendor Management. MAIN RESPONSIBILITIES Review projects (partner-led or in-house) and engage the relevant business stakeholders Publish and implement Quarterly Business Reviews with partners Conduct … in cross-functional and distributed teams; experience with virtual teams is a plus Strong analytical skills to understand complex issues and propose effective solutions Excellent communication skills including stakeholder management, negotiation, facilitation, and influencing, with strong active listening abilities Familiarity with tools such as JIRA is preferred WHAT DOES SUCCESS LOOK LIKE? Objective review of programs and projects with … proactive risk and dependency management Ensure compliance and 100% adherence to contracts through quarterly audits Build and maintain strong relationships with internal teams and external partners Demonstrate strong interpersonal, communication, and influencing abilities—being customer-focused Successfully manage and prioritize a portfolio of multiple projects Work effectively both independently and within teams Exhibit drive, enthusiasm, and passion for digital More ❯

teams to define clear project scope, objectives, deliverables, and measurable success criteria across the portfolio. Develop and maintain comprehensive project plans, including detailed timelines, resource allocation, and meticulous budget management for the entire portfolio of projects. Proactively identify, assess, and mitigate project risks and issues at both the individual project and portfolio levels, ensuring timely resolution and transparent communication … portfolio. Oversee and coordinate User Acceptance Testing (UAT) phases across multiple projects, ensuring that all delivered solutions meet defined business requirements and are fit for operational use. Drive robust change management activities, including the development and delivery of training programs, and strategies to ensure high user adoption of new finance systems across the portfolio. Provide regular, accurate, and … concise reports on project status, progress, and performance at the portfolio level to senior management and key project stakeholders. Prioritize and sequence projects within the portfolio based on strategic value, resource availability, and interdependencies. Optimize resource allocation and utilization across all projects in the portfolio. Company Description About us Rentokil Initial plc Rentokil Initial (RI) delivers services that 'Protect More ❯

Description Our Company Hitachi drives Social Innovation Business, creating a sustainable society through the use of data and technology. We are a climate change innovator, partnering with cities, governments and companies to cut carbon. We are working to connect solutions with the help of Hitachi's Green Energy and Mobility both physically and digitally to deliver net-zero. The … and other organizations as needed. Essential Duties and Responsibilities: Consult with Business stakeholders and Mobility stakeholders/users to determine business requirements, functional requirements, Mobility system needs and business change-management impacts. Support the design and development of Mobility systems to meet Hitachi Group Global Mobility strategy and Group Companies business goals Identify and specify inputs and format … of Business practices to achieve business strategy, ensure employee value proposition, and reflect Company strategies and values. Identify risks and provide input into mitigations and action planning. Ensure Risk Management protocols are incorporated into System operation procedures to guarantee business continuity at all times. Manage relationships with internal stakeholders and external Global Mobility Vendors to ensure adequate system configuration More ❯

The successful candidate will play a critical leadership role in delivering complex technical programs and driving key cyber security initiatives, particularly in the areas of Authentication, Identity and Access Management (IdAM), and overall access governance.This role will collaborate closely with cyber security, engineering, and business stakeholders, ensuring the delivery of secure, modern platforms to replace legacy systems. Candidates based … with Cyber Security stakeholders to design and implement secure authentication mechanisms (e.g., MFA, SSO). Drive the rollout of identity governance solutions and ensure integration with enterprise-wide access management systems. Ensure all programs comply with security best practices, regulatory requirements (e.g., GDPR), and internal security policies. Oversee change management and stakeholder training related to new access … control mechanisms. Stakeholder Management Act as a key liaison between Cyber Security, Engineering, IT Service Management, and business units. Translate strategic cybersecurity objectives into clear technical requirements and roadmaps. Collaborate with the Retail Tech and Business Change teams to enable secure rollout of new store and enterprise features. Technical Execution Ensure agile delivery of high-quality, secure More ❯

The ITSM Service Manager will be responsible for collaborating with various team leads to understand their processes and define the workflows needed to be configured in the IT Service Management (ITSM) system. This role requires strong communication skills, a deep understanding of ITSM, and the ability to drive process improvements across the organization Key Responsibilities: Collaboration: Meet regularly with … training and support to team members on new workflows and ITSM processes. Reporting: Generate and analyze reports to monitor the effectiveness of workflows and identify areas for improvement. Stakeholder Management: Build and maintain strong relationships with key stakeholders to ensure alignment and successful implementation of workflows. Problem Solving: Address and resolve any issues related to workflow configuration and ITSM … processes. Vendor Management: Manage relationships with ITSM vendors and ensure that issues escalated to them are resolved promptly and effectively ("voice of the customer"). Change Management: Ensure new ITSM functionality are deployed with stakeholders awareness and concerns raised are proactively addressed. Consistency and Global Standards: Ensure that processes are consistent and standardized across the organization globally. More ❯

platform metrics with the Platform Reliability and Release Manager/Engineer, working closely with the Product Managers/Service Owners to support measurement of benefits. Responsibilities will include: Stakeholder Management . Work with a wide range of stakeholders to develop roadmaps, bring people on a journey and a shared vision including, senior stakeholders, technical agile teams, product managers, architects … Audit and Data Governance functions to ensure the ongoing and documented operational integrity, data quality and availability within operations. Advocacy . Be a trusted advisor to the Jisc product management community and partners, demonstrating the business value of the platform and mapping technical solutions to business value, ensuring customers understand the real-world benefits of the platform. Platform Operations … at all levels within the organisation as well as third party suppliers to ensure new features are prioritised and developed to best meet needs, develop roadmaps and KPIs. Product Management . Develop good technical understanding of key applications as "products", along with the technology that underpins them in order to know its capabilities and know what is feasible, to More ❯

improved establishment control and data as part of our People Systems Project (Phase 2). This is an opportunity to lead and direct this workstream to enhance our position management data and processes to enable efficiencies and improvements in control, reporting, planning and forecasting. The project will involve a significant level of business change alongside system updates and … of improved establishment control governance, processes and data. Engage in meaningful interactions with users demonstrating you put users first and can manage competing priorities as well as support the change management activity. Develop the strategy and roadmap for establishment control implementation ensuring it contributes to departmental and organisational strategy, demonstrating leadership and expertise in SuccessFactors best practices. Define … development. Foster a culture of openness and collaboration, developing productive working relationships with colleagues, stakeholders, business partners and the wider Open University. Skills and Experience Recognised expert in product management of SAP SuccessFactors based solutions, in particular best practices in position management and use for establishment control, including data integrity. User focused with a good understanding of how More ❯

The work will involve closely liaising with cross-functional teams to ensure that all project deliverables meet business expectations and business goals. The ideal candidate will have strong project management experience, excellent problem-solving skills, and a proven track record of delivering complex projects successfully in related applications and platforms. You will be working as part of a team … are organized and in conformance with timeline and deliverables requirements Develop and maintain project plans, tracking overall progress and achievement of milestones Report project risks and outcomes to appropriate management channels, and escalate issues according to project communication plan Support the functions of the PMO and in the coordination and control of change management processes and procedures … partnerships with outside resources, including third-party vendors and contractors Act in accordance with our values and behaviours Take active responsibility for your own career development and performance Relationship Management: Primary point of contact for project delivery throughout the project lifecycle, ensuring clear and consistent communication. Build strong relationships with stakeholders to ensure satisfaction and understanding of the business More ❯

within the CRM and project delivery space. Support people supply chain planning by identifying resource needs and working with colleagues to optimize delivery capabilities. Key Skills & Attributes: Strong stakeholder management, communication, and interpersonal skills; ability to build and maintain effective relationships with internal and external partners. Effective analytical skills to understand complexities and identify proactive solutions. Business acumen with … in a dynamic environment. Flexible and adaptable approach to change. Strong team player, comfortable working cross-functionally and across distributed teams (including virtual teams). Excellent organizational and time-management skills with a keen eye for detail. A proactive, positive attitude with drive and enthusiasm for CRM and digital projects. Requirements: Educated to degree level or equivalent experience. 2+ … years’ experience in project coordination or project management, ideally in CRM, digital marketing, or eCommerce/retail. Familiarity with CRM and campaign platforms, especially Adobe Campaign ; experience with other platforms (e.g., Salesforce Marketing Cloud, Braze, HubSpot) is an advantage. Familiarity with Agile methodologies (sprints, MVP delivery) and tools like JIRA is preferred. Experience with vendor management and change More ❯

mitigation strategies. Support the creation and administration of IT Disaster Recovery (DRP) and Business Continuity Plans (BCP) to ensure operational resilience in the event of a crisis. Oversee the Change Management process to ensure IT system and infrastructure updates are implemented smoothly, minimizing business risk. Manage IT service delivery, ensuring efficient day-to-day IT operations across all … escalation where necessary. Manage IT onboarding and offboarding processes, ensuring staff have appropriate system access and permissions. Administer employee mailboxes, service accounts, and access permissions. Oversee the procurement and management of IT equipment, including mobile devices, computers, and laptops. Perform any other relevant duties within the scope of the role. The Successful Applicant The successful candidate will need to … have the following skills and background: Education, Training, and Skills: Certification in IT security is essential. ITIL service delivery certification is desirable. Project Management (PM) training and certification would be advantageous. Formal training in managing Microsoft/Azure networks and platforms. Strong knowledge of Microsoft Office and M365. Experience with Microsoft Excel, including Pivot Tables and VBA, is beneficial. More ❯

My well established, market leading Client is urgently recruiting for a Senior Business Process Analyst or Lead to drive end-to-end transformation through process redesign, governance, and change initiatives. You'll lead critical efforts to enhance efficiency, implement transformation roadmaps, and manage change across Agile and Waterfall projects - championing both iterative and phased delivery models. Lead cross … functional process improvement across departments, leveraging Lean, Six Sigma, BPMN, and reengineering principles Design and deliver change initiatives , creating engagement strategies, communication plans, and training for smooth adoption. Plan, track, and implement Agile and Waterfall projects , tailoring approaches to project contexts: Agile: Sprint planning, backlog refinement, stand-ups, retrospectives; translate requirements into user stories and acceptance criteria Waterfall: Structured … scope definition, BRDs/FSDs, change control processes, impact analysis, documented stakeholder sign-off Facilitate Agile transformation programs , including pilot execution, tool selection (e.g., Jira, Trello, Asana), and scaling best practices Manage stakeholder alignment in both methodologies, balancing evolving needs with governance and timelines Develop metrics and KPIs , leveraging Agile/delivery metrics (velocity, cycle time) and traditional milestones More ❯

Engagement: Build strong relationships across all levels; understand business needs; align IT strategy and solutions with company goals, compliance (GxP), and innovation opportunities. SAP S/4HANA Implementation & Project Management: Lead requirement gathering, support configuration/testing, bridge business and technical teams; manage project timelines and drive adoption of new systems. Technical Support & Process Improvement: Provide timely IT support … issues, identify and implement technological improvements including automation and AI to boost productivity. Compliance & Governance: Ensure all IT activities comply with relevant legislation, regulatory requirements, and internal policies. Collaboration & Change Management: Work closely with technology teams and business stakeholders to design, validate, and implement solutions; lead change management to maximize adoption and minimize disruption. Vendor & Innovation … Management: Manage vendor relationships and contracts; promote innovation by presenting new ideas and supporting technology-driven business growth. Personal Specifications (Skills required to perform the job) Proven experience as an IT Business Partner or similar role, preferably in a regulated industry. Broad IT technical understanding with troubleshooting skills. Excellent communication and interpersonal skills. Strong analytical and problem-solving abilities. More ❯

We are recruiting for our valued client, who are a market-leading provider of IT Project Management Services. They are currently looking for an IT Project Manager to join their team on a permanent contract, 5 days per week, working on client sites within the Milton Keynes/Buckinghamshire region, with some opportunity to work from home, client/… Project Manager, you will be directly client facing, and responsible for leading and managing all aspects of IT projects, from conception to completion. This includes planning and scheduling, risk management, communication, and stakeholder management. You will also be responsible for ensuring that all projects are delivered on time, within budget, and to the highest quality standards. To be successful … in this role, you will need to have a strong understanding of IT project management methodologies, as well as experience in managing complex projects. You should also have excellent communication and interpersonal skills, as you will be working closely with a variety of stakeholders, including clients, team members, and senior management. Key Responsibilities All aspects of client-side project More ❯

+ up to 5% bonus Clearance: Must hold active SC clearance at the point of starting Are you an experienced IT leader ready to take on a people-first management role in a fast-paced, customer-focused environment? This is a fantastic opportunity to lead a team of 11 skilled professionals ranging from junior support engineers to senior network … closely with software support and delivery teams during deployments Creating and maintaining documentation for processes, workflows, and performance tracking Contributing to recruitment activities and team structure planning Participating in Change Management and acting as a member of the Change Advisory Board (CAB) Monitoring KPIs and SLAs to ensure service desk efficiency What You Need: Demonstrable experience in … performance management and team leadership (ideally 5+ direct reports) Strong understanding of IT infrastructure, especially within the Microsoft/Windows stack (Windows OS, Windows Server, Exchange, AD, VMware) Familiarity with networking concepts and hardware (Cisco and/or Juniper) Comfortable working alongside software delivery teams during deployments Able to produce, analyze, and present team performance reports Highly organised, detail More ❯

SLAs) and key performance indicators (KPIs) to maintain high-quality support standards. Create and update processes and instructions for the team. Design and implement automation workflows to streamline incident management, request fulfillment, and repetitive tasks using ITSM tools such as Microsoft Service Center Service Manager. Manage service management, performance/people management, communication, and recruitment activities. Manage … incidents to resolution in collaboration with third parties, keeping records updated according to agreed work instructions. Escalate when necessary. Support and participate in all Change Management Activities, updating changes upon completion. Participate as a member of the Change Advisory Board (CAB). Coordinate software deployments as part of Release Management. Manage service requests that have been escalated More ❯

lead the strategy, design, and evolution of our CRM platform. This is a hybrid role that blends traditional product ownership responsibilities with deep platform expertiseincluding hands-on configuration, role management, plugin oversight, and solution optimisation across the Dynamics 365 environment. You will act as the central point of contact for CRM functionality, ensuring alignment with business processes and championing … in line with business goals. Work closely with stakeholders across departments to understand process needs, pain points, and emerging requirements. Provide clear guidance and analysis on the impact of change requests, new feature development, and system enhancements. System Administration & Configuration Manage CRM user roles, access permissions, and security models to maintain appropriate access controls. Design and implement front-end … custom plugins and connectors into the CRM platform, working with developers where necessary. Contribute to the design of APIs and data exchange integrations between CRM and external business systems. Change Control & System Integrity Own the change assessment process, evaluating the system-wide impact of requested changes and ensuring new functionality fits within existing frameworks. Maintain CRM documentation, including More ❯