26 to 50 of 114 Customer Engagement Jobs in the South East

provide technology and resources to the education sector, supporting over 10 million students worldwide. We work with over28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools … more: Role Overview We're looking for a strategic and hands-on CRM leader to own and optimise our use of the HubSpot CRM, driving improvements across the full customer lifecycle-from lead generation through to retention and upsell. Reporting into the Head of Marketing, you'll work closely with Digital Marketing, Product Marketing, and Sales teams to create … ensuring data integrity, segmentation accuracy and platform optimisation. Develop and maintain lead scoring models and lifecycle stage definitions to enhance targeting and nurture journeys. Identify and deliver improvements across customer touchpoints to enhance the user journey and drive conversion. Work with Sales and Marketing managers to enrich and extend our prospect data and get that into HubSpot in a More ❯

support. • Oversee field investigations and product reliability programs, analyzing root causes and recommending corrective actions. • Collaborate cross-functionally with Engineering, Quality, Sales, and Operations to manage escalations and drive customer satisfaction. Product & Service Readiness • Develop and maintain comprehensive service plans, documentation, and readiness strategies for new product launches and lifecycle updates. • Represent the Service function in New Product Development … real-world performance data. Strategic Planning & Execution • Provide on-site support for complex installations and high-profile projects. • Define and track annual operational goals aligned with business objectives and customer satisfaction. • Manage departmental P&L, budgeting, and financial forecasting to support growth and efficiency. Partnerships & Innovation • Build and maintain strong relationships with distributors, suppliers, and third-party service providers. … improvements to enhance delivery and differentiate Rapiscan in the market. • Collaborate with Service Sales to identify upsell opportunities and expand service offerings. Governance & Reporting • Monitor and report on KPIs, customer satisfaction, and operational performance. • Participate in strategic planning with the Global Service Leadership Team to shape future service models. • Ensure proactive risk communication and mitigation across all service operations. More ❯

strategy and performance across our online Bingo offerings. You will report to the Head of Product and work closely with cross-functional teams including commercial, operations, marketing, technology, and customer insights to shape and deliver a best-in-class Bingo experience. You will be responsible for identifying customer needs within the Bingo space, driving product discovery and innovation … proposition in a fast-evolving digital landscape. Main Accountabilities & Responsibilities: Understand and align with Rank Interactive's business objectives to develop and execute a Bingo product strategy that meets customer needs and delivers commercial results Represent the voice of Bingo customers in all stages of product discovery using data insights, player feedback, and market research Drive a data-led … approach to product innovation and prioritisation, with strong focus on player engagement, monetisation and retention within the Bingo ecosystem Develop and own the Bingo product roadmap, clearly articulating priorities that drive revenue growth, customer engagement, and operational efficiency Collaborate with internal and external stakeholders, including third-party Bingo providers, to assess product performance, identify areas for improvement More ❯

strategy and performance across our online Bingo offerings. You will report to the Head of Product and work closely with cross-functional teams including commercial, operations, marketing, technology, and customer insights to shape and deliver a best-in-class Bingo experience. You will be responsible for identifying customer needs within the Bingo space, driving product discovery and innovation … proposition in a fast-evolving digital landscape. Main Accountabilities & Responsibilities: Understand and align with Rank Interactive's business objectives to develop and execute a Bingo product strategy that meets customer needs and delivers commercial results Represent the voice of Bingo customers in all stages of product discovery using data insights, player feedback, and market research Drive a data-led … approach to product innovation and prioritisation, with strong focus on player engagement, monetisation and retention within the Bingo ecosystem Develop and own the Bingo product roadmap, clearly articulating priorities that drive revenue growth, customer engagement, and operational efficiency Collaborate with internal and external stakeholders, including third-party Bingo providers, to assess product performance, identify areas for improvement More ❯

responsible for following duties: Own Collections Process - Part of the day-to-day execution of the collections function, proactively managing overdue accounts and reducing DSO (Days Sales Outstanding). Customer Engagement - Contact customers in a timely and professional manner to resolve outstanding invoices while maintaining strong relationships. Dispute Resolution - Collaborate with internal teams (Sales, Customer Success, Finance … to collections workflows and tools to increase efficiency and recovery rates. Cash Flow Support - Contribute directly to cash flow forecasting and financial planning by ensuring accurate, timely collections data. Customer Experience - Strike the right balance between assertive collections and excellent customer service, protecting the customer relationship Profile: The successful, temporary Credit Controller will have 3+ years experience More ❯

but not exclusively, work in collaboration with a Client Executive on (an) existing client(s) to position, develop, and sell solutions that meet Client(s) business requirements and drive customer outcomes. The Business Developer will evangelize the Orange SVPs, Strategy, and Vision both to internal and external stakeholders. They will, when relevant, align and involve a peer BD when … development and transform into qualified opportunities Where applicable, closely collaborate with the European Sales Development Representatives (SDRs) to drive specific Outbound Lead generation campaigns Qualify and develop opportunities: Gather customer/business requirements and assess competitive landscape Set Commercial strategy to maximize chances to win or qualify out early in the process Engage with relevant customer stakeholders and …/or in collaboration with Client Executive Develop solutions with customer and partners in collaboration with Solution Leads and/or Experts. Lead and own the creation of proposals: Co-ordinate and steer the bid team to the winning design defined disruptive and agile commercial strategy Co-ordinate and steer the solutions team Define a disruptive and agile commercial More ❯

their data landscape — from ensuring high-quality, well-organised data to enabling better decisions through insightful reporting and automation. You’ll collaborate with teams across the business, including marketing, customer success, sales, and operations, to embed data into everyday operations and long-term planning. What you’ll do: Establish robust data governance and architecture practices Ensure accurate, structured and … accessible customer and commercial data Design and maintain dashboards and reports (Power BI or similar) Deliver insight to drive segmentation, growth, and customer engagement Automate workflows and streamline data processes Assess data needs for the business and grow a team to supplement your own capabilities What you’ll bring: Solid experience in a senior data analyst or More ❯

Manager — CRM Campaigns Location: Surrey area Hybrid working Rate: £170 p/day Inside IR35 About Us: We are a fast-paced, innovative tech leader, dedicated to delivering outstanding customer experiences through targeted, data-driven CRM initiatives and strategic digital projects. Role Overview: We are looking for an enthusiastic Junior Project Manager to support and coordinate CRM campaign projects … and related initiatives. This role is ideal for someone early in their career who combines strong organizational skills with a passion for digital customer engagement and stakeholder management. You’ll work closely with multiple teams and external partners to ensure campaigns and CRM projects are delivered effectively, on time, and within budget. Key Responsibilities: Manage the end-to … and interpersonal skills; ability to build and maintain effective relationships with internal and external partners. Effective analytical skills to understand complexities and identify proactive solutions. Business acumen with a customer-centric mindset. Ability to manage and prioritize multiple campaigns and projects in a dynamic environment. Flexible and adaptable approach to change. Strong team player, comfortable working cross-functionally and More ❯

for smart outdoor technology, data analysis, and hands-on product testing. Working closely with the Product Manager and across the business, you will assist in optimizing product performance, gathering customer insights, and ensuring our robot mowers deliver an exceptional user experience. This role is perfect for someone who enjoys problem-solving, experimentation, and working with cutting-edge technology. Key … interface usability. Testing & Troubleshooting: Conduct field tests, collate user feedback, analyze performance data, and report findings to improve product functionality and user interaction. Market Research: Help gather insights on customer needs, competitor products, UI/UX trends and industry development. Data Analysis: Review usage statistics, failure reports, and customer feedback to identify improvement opportunities. Cross-functional Collaboration: Work … with engineering, marketing, and sales teams to support product initiatives. Dealer & Customer Engagement: Assist in training sessions, product demonstrations, and gathering user feedback. Documentation: Help prepare technical guides, product specifications, and training materials. Requirements Degree in Engineering (Mechanical, Electrical, Robotics, or related field). Strong interest in robotics, IoT, or outdoor power equipment. Analytical mindset – comfortable working with More ❯

new tools and services to support business growth. Bókun acts as a booking engine, an inventory channel manager, a price management tool, and more. Founded in 2012, Bókun's customer base is global, ranging from local suppliers to Fortune 500 companies. About Tripadvisor Tripadvisor, the world's largest travel site , is on a mission to enable travelers to unleash … the wisdom of the crowds to help them decide where to stay, how to fly, what to do and where to eat. What you'll do: As a Technical Customer Service Advisor at Bókun, you will undertake a variety of duties from troubleshooting technical issues to investigating in-depth, complex cases where your mediation and negotiation skills will be …/or dispatch to the next resolving group according to the escalation process. You are expected to have the technical and interpersonal skills to deliver a high level of customer satisfaction. Your key responsibilities will include: Handle English & Italian emails, calls, or chats according to company policy. Troubleshooting incoming issues, identifying root causes, and finding a path to resolution. More ❯

a Junior Product Executive role to join a friendly innovative team. You will be involved in data analysis, and hands-on product testing, assisting in optimizing product performance, gathering customer insights, and ensuring the robotics deliver an exceptional user experience. This role is perfect for someone who enjoys problem-solving, experimentation, and working with cutting-edge technology. Key Responsibilities … usability. Testing and Troubleshooting: Conduct field tests, collate user feedback, analyse performance data, and report findings to improve product functionality and user interaction. Market Research: Help gather insights on customer needs, competitor products, UI/UX trends and industry development. Dealer and Customer Engagement: Assist in training sessions, product demonstrations, and gathering user feedback. Documentation: Help prepare More ❯

a Junior Product Executive role to join a friendly innovative team. You will be involved in data analysis, and hands-on product testing, assisting in optimizing product performance, gathering customer insights, and ensuring the robotics deliver an exceptional user experience. This role is perfect for someone who enjoys problem-solving, experimentation, and working with cutting-edge technology. Key Responsibilities … usability. Testing and Troubleshooting: Conduct field tests, collate user feedback, analyse performance data, and report findings to improve product functionality and user interaction. Market Research: Help gather insights on customer needs, competitor products, UI/UX trends and industry development. Dealer and Customer Engagement: Assist in training sessions, product demonstrations, and gathering user feedback. Documentation: Help prepare More ❯

experiences for both internal and external users.You will be responsible for ensuring the successful delivery and value realisation of the product technology investment portfolio. With a strong emphasis on customer outcomes, you will drive quality assurance, budget control, engineering best practices, standards compliance, and supplier performance. Working in partnership with Enterprise Architecture, you will ensure all initiatives align with … of new products from programme to operational delivery. Coordinate with Change Management to ensure compliant and well-communicated deployments. Champion service improvement with a strong focus on enhancing the customer experience. Knowledge, Skills & Attributes: Skilled communicator and excellent stakeholder management, ability to work and influence at senior level Has a record of accomplishment of success, keeping to commitments, credibility … to drive shorter-term outcomes Strong understanding of technology delivery methodologies and operational outcomes Ability to solve, apply innovative thinking/creative problem-solving to resolve complex service issues Customer Focus: comfortable with strategic customer engagement and an expert at determining actual needs What you need to do now If you're interested in this role, click More ❯

About Sycurio: Sycurio is a global leader in secure, frictionless payment solutions that empower enterprises to enhance customer experience and simplify compliance. Its patented cloud-based technologies protect sensitive data across all customer interactions and channels, ensuring compliance with industry standards like PCI DSS while reducing fraud risk and strengthening trust. Founded in 2009 as Semafone, Sycurio supports … EMEA team. The successful candidate will be responsible for driving direct and indirect enterprise sales, with a focus on expanding our footprint and selling new products into our existing customer base. This role requires a strong understanding of enterprise sales methodologies, a proven track record of exceeding targets, and proficiency in using HubSpot CRM is a plus. The company … and exceed assigned sales targets through direct and indirect sales channels within the EMEA market Enterprise Sales: Manage and close complex enterprise sales deals, demonstrating a deep understanding of customer needs and Sycurio's solutions New Product Sales: Proactively identify opportunities to introduce new Sycurio products and services to existing customers and new logo, maximizing account penetration and revenue More ❯

workflows. Maintainalignment between commercial and operational teams, ensuring efficiency andshared goals. Client & Stakeholder Management Actas the primary point of contact for escalated client matters, ensuring strongclient relationships and high customer satisfaction. Leadclient briefings, progress meetings, and contract updates, ensuring transparentcommunication. Workwith senior leadership to enhance customer engagement strategies and deliver afirst-class service experience. Financial & Compliance Oversight … mentor and upskill employees. Ensureeffective collaboration between internal departments, including HR, compliance,and finance. Promotea culture of responsibility, continuous learning, and innovation. Skills/Qualifications Provencompetence in operational leadership, customer service, and business processmanagement. FormalOperational Business Management Training/Qualification. Strongknowledge of budgeting, forecasting, and financial reporting. Familiaritywith SORS, social housing compliance, and process management. Abilityto lead, manage, and … delivering large-scale projects within the social housing sector. Strongbackground in financial accountability, contract management, and processefficiency. Demonstratedability to manage large teams and drive performance improvements. Trackrecord of enhancing customer experience and service delivery. Personal Attributes You value honesty and share knowledge for the greater good. You are committed to continuous improvement and teamwork. You take responsibility for your More ❯

Job Description The Head of Business Technology is a senior-level role aligned to a specific Business Area. The role is customer centric and ensures there is technical leadership to support that business area and works closely with the business to ensure that the technology supports the business needs and goals.This role is specifically supporting the Marketing team, where … support innovation, drive efficiency, and deliver measurable business value. The role acts as a strategic bridge between marketing objectives and technological enablement, helping Connells Group modernise its approach to customer engagement, lead generation, and brand positioning.Your responsibilities will include: Be the Business Technical Lead in the Business Aligned team working with product and delivery to ensure the business … subject, and/or experience in senior technology roles. Experience of working in technologies that support Marketing – such as websites, digital screens content management systems, digital and printed marketing, customer research tools and analytics, and social media management platforms. In-depth knowledge of software development lifecycle and methodologies. Understanding of and experience with SAFe, and agile frameworks such as More ❯

defence, aerospace and EMC test solution sectors in particular, you will represent our clients' range of test and measurement solutions to generate new opportunities by penetrating deeper into the customer base with existing and new clients along with responsibility for maintaining existing business. The role requires identification and conversion of new sales leads, the professional presentation of test and … Facilitation/team engagement. Sales - Lead pro-active sales effort across the UK for test and measurement solutions. - Telephone appointing and ability to fill own diary with prospect and customer visits. - Implement and execute sales campaigns and activity in target market areas/sectors. - Increase customer engagement to explore for new opportunities in existing customer base. … relating product categories. - Proven verbal and written presentation and commercial skills. - Ideally degree educated (or with relevant commercial experience) and with a minimum of 5 years in a customer commercial role. This is a strategic and solution orientated position which is seeking a strong and resilient approach with a passion for solutions engagement. Your CV will be forwarded to More ❯

defence, aerospace and EMC test solution sectors in particular, you will represent our clients' range of test and measurement solutions to generate new opportunities by penetrating deeper into the customer base with existing and new clients along with responsibility for maintaining existing business. The role requires identification and conversion of new sales leads, the professional presentation of test and … Facilitation/team engagement. Sales - Lead pro-active sales effort across the UK for test and measurement solutions. - Telephone appointing and ability to fill own diary with prospect and customer visits. - Implement and execute sales campaigns and activity in target market areas/sectors. - Increase customer engagement to explore for new opportunities in existing customer base. … relating product categories. - Proven verbal and written presentation and commercial skills. - Ideally degree educated (or with relevant commercial experience) and with a minimum of 5 years in a customer commercial role. This is a strategic and solution orientated position which is seeking a strong and resilient approach with a passion for solutions engagement. Your CV will be forwarded to More ❯

low code customisations - developing power automate flows, creating power apps .NET API/integration projects Skills and Qualifications A proven track record in the technical development of Dynamics 365 Customer Engagement/CRM - customisation/configuration of system advancements, creating custom plug-ins/work flows Diverse modular exposure, with a focus on D365 sales functionality Technical strengths … in C#, JavaScript, .NET programming Strengths in Power Platform customisation - utilising power automate, developing Power Apps Integration's experience - .NET/Azure Confident stakeholder engagement skills - analysing business requirements, designing system solutions Whats on offer? A competitive starting base salary up to £80,000 (experience dependant) Attractive company bonus scheme alongside regular salary reviews Comprehensive benefits scheme including matched More ❯

Customer Experience Advisor needed for a fast-growing business in Tunbridge Wells. The Customer Experience team provides full support to selected customers and ‘manage' all areas of the customer's account. I am looking for a Customer Experience Advisor who is passionate about providing high standards of customer service and delighting customers. This role will … be to provide comprehensive support and exceptional service levels to enrich customer journey. Providing support to our customers as well as our Account Management team, setting them up for success and taking a proactive approach to customer care and customer engagement. Responsibilities: Monitoring Service Tickets from start to completion. Reviewing and validation of service job sheets for … accuracy. Validating Service Reports (Job sheets) from 3rd Party Suppliers. Validating Warranty Status on service tickets. Closing Service Tickets. Raising customer invoices for service tickets. Liaising with customers – Purchase Order requirements Liaising with internal technical support to validate product usage. Liaise with 3rd party suppliers regarding service levels. Escalations to 3rd party suppliers. Service Ticket queries and follow through More ❯

Job Description Are you passionate about delivering transformative CRM solutions that create real-world impact? We're looking for a D365 CE Functional Consultant with strong Microsoft Dynamics 365 Customer Engagement experience to join our innovative digital transformation team supporting the housing sector. In this fully remote role, you'll help shape how housing associations use Microsoft Dynamics … workshops and stakeholder sessions to gather, analyse, and document business requirements. Configure and customise Dynamics 365 CE to meet housing-specific needs such as case management, repairs, tenancy and customer services. Translate business needs into detailed functional specifications and collaborate closely with technical teams. Support data migration, system integration, and testing to ensure successful project delivery. Deliver engaging training More ❯

on all planning of revenue and supply forecast Evaluate potential of new assets, developing a recommendation analysis and report In collaboration with brand teams, inform and support the omnichannel customer engagement plan Support brand teams with their digital marketing strategy Lead on SFE with sales managers and BUD. Optimising use of OCE and effective use of Tableau reports … Experience in the pharmaceutical or dermo-cosmetic industries within multinational companies, with a preference for those who have experience in both sectors Demonstratable knowledge of the external market and customer environment and the UK pharmaceutical industry/Consumer market Good knowledge of marketing, business and compliance processes, incl. ABPI Code of Practice Highly numerate and analytic skills with strong More ❯

work independently as well as in a team environment both with HQ and with partners. • Readily adapts to change. • Delivery excellence, managed services and development projects experience. • People management. • Customer engagement and relationship building. Advantage – • Jira skills. • Ability to speak a local European language and/or Korean (not essential). EXPERIENCE: Essential – • 2+ years of relevant project More ❯

on the contribution of our talented colleagues. The CIO team plays a crucial role in this journey, working on cutting-edge projects that enhance our digital presence and improve customer engagement. We provide insurance to nearly four million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means More ❯

opportunities across the separation flow technologies sector. From deep market analysis to high-level strategy execution, you ll be at the forefront of driving business expansion and long-term customer success. Business Development Manager Key Responsibilities: Shape sales strategies alongside senior leadership Pinpoint and qualify high-potential leads using cutting-edge market intelligence tools Support account growth and customer engagement strategies Collaborate cross-functionally to align insights with business goals Deliver data-driven reporting to inform strategic decision-making Foster strategic partnerships and elevate customer satisfaction at every touchpoint Business Development Manager Skills, Qualifications and Experience: A degree in Engineering, Business, or Marketing (Master s preferred) At least 5 years experience in sales, business development or More ❯