26 to 50 of 62 Customer Engagement Jobs in the South East

matrix environment to deliver platform objectives. Technology evaluation: Evaluate, recommend and continually improve solutions and services to meet the needs of core stakeholders Customer engagement and UX design: collaborate with a range of stakeholders to understand the needs, problems and opportunities by persona, using agile and UX methods … drive simplification and frictionless customer experience. Stakeholder management and business partnering : build strong, trusted relationships with key business stakeholders at senior and every level of the organisation. Value realisation: ensure that investments in the enterprise platform domain translate into measurable business value. Track platform business outcomes and communicate these ...

design and deliver scalable, data-driven solutions using Salesforce Data Cloud (CDP). This role will be responsible for defining data architecture, enabling unified customer profiles, and driving real-time personalization across marketing and customer engagement platforms. Key Responsibilities Design and implement end-to-end data architecture … insights Enable data activation into Salesforce platforms such as Marketing Cloud, Sales Cloud, and Service Cloud Core Requirements Strong experience with Salesforce Data Cloud (Customer Data Platform) Experience with Marketing Cloud, Sales Cloud, and Service Cloud integrations Knowledge of cloud platforms (AWS/Azure/GCP) Experience working with ...

Quality Performance Analyst Portsmouth | £30,000-£36,000 | Office based My client is a SaaS provider specialising in technology that supports real-time customer engagement, offering tools that help businesses manage online enquiries and improve the overall customer experience. We are supporting the search for a Quality … Performance Analyst ; someone with contact centre or insurance QA/leadership experience to take ownership of customer interaction quality across calls, live chat and email. This is a brand-new role where you'll work closely with senior leadership, act as the key link with our outsourced contact centre ...

Quality Assurance Manager Portsmouth | £30,000-£36,000 | Office based My client is a SaaS provider specialising in technology that supports real-time customer engagement, offering tools that help businesses manage online enquiries and improve the overall customer experience. We are supporting the search for a Quality … Assurance Manager ; someone with contact centre or insurance QA/leadership experience to take ownership of customer interaction quality across calls, live chat and email. This is a brand-new role where you'll work closely with senior leadership, act as the key link with our outsourced contact centre ...

team environment Experience integrating Oracle ERP with third-party systems using APIs or ETL tools Experience of project management or agile tools and practices Customer Engagement: Work closely with client ERP and business teams to drive implementation projects. Problem Solving: Investigate and troubleshoot issues in existing integrations ...

effective sales and marketing plans, identify and develop private label and OE product opportunities, and support product range development by providing valuable market and customer insights to the Product Management team. Regular customer engagement, including visits to key accounts, will be essential to ensure continuity, strengthen partnerships … Duties and Responsibilities Conduct regular visits to key customers and branches based on their strategic importance to the business. Identify and develop new customer opportunities while increasing profitable sales within designated customers and regions. Manage and grow sales across key distribution channels, including Regional generic sales distribution, National distributors ...

Sales Development Representative Location: Newbury, UK Experience: Entry level About eGain eGain is a leading provider of AI-powered knowledge and customer experience solutions. Fortune 500 clients and government agencies trust the eGain AI Knowledge Hub to optimize customer experience and reduce cost of service. Recognized by Gartner … hold ourselves to a high standard. If you want to work in a dynamic, fast-moving environment at the cutting edge of AI and customer engagement – let’s talk. The Opportunity We’re looking for ambitious, tech-savvy graduates and early-career professionals who want to build ...

with an innovative and rapidly growing technology company that provides data-driven platforms to large enterprise customers. Their technology helps organisations increase revenue, improve customer engagement, and drive operational efficiency through data, automation, and intelligent insights. As the business continues to scale, they’re now looking … love this role Key position shaping the commercial infrastructure of a scaling SaaS business High-visibility role working closely with Sales, Marketing, Customer Success and senior leadership Blend of strategic project work and hands-on operational execution Opportunity to build and optimise RevOps infrastructure Work in a fast-growing ...

Presales role and make your mark on how Presales Services are delivered. Core Responsibilities: Requirement Analysis: Work with sales to identify, understand, and document customer needs and pain points. Solution Design: Develop and tailor technical solutions from the company's offerings to meet specific client requirements. Demonstrations & Presentations: Deliver … Support: Provide technical expertise for RFPs, RFIs, and other sales documentation. Sales Enablement: Support the sales team with technical knowledge, market insights, and strategy. Customer Engagement: Act as a technical point of contact, building relationships and guiding clients through the evaluation phase. Product Feedback: Relay customer feedback ...

Solutions Architect to deliver configuration, automation, integrations, and ongoing improvements across a growing Microsoft-based ecosystem. Key Responsibilities* Design, customise, and maintain Dynamics 365 Customer Engagement solutions.* Build and support workflow automation using Power Automate.* Manage and enhance multiple Power Apps Portals, with additional portals planned.* Contribute … organisation transitions to Business Central.* Participate in continuous optimisation of data structures, workflows, and internal processes. Essential Skills* Strong background in Dynamics 365 Customer Engagement.* Practical experience with Power Automate and workflow automation.* Familiarity with Power Apps Portals or a strong desire to develop expertise in this area.* Ability ...

sector. The Bid Director will operate at the centre of a high performing bid community, managing the full lifecycle of bids from early campaign engagement through to final submission. The Bid Director will work closely with technical specialists, commercial teams and senior stakeholders to deliver compliant and competitive proposals … Director who thrives in fast paced environments and enjoys shaping high impact opportunities. Bid Director Responsibilities Lead the full bid lifecycle from early engagement through PSQ and ITT submission. Apply structured governance frameworks , including RAID management and readiness reviews. Build integrated bid plans, schedules, resource plans and cost models ...

FPGA and embedded Linux environments Conduct trade-off analysis across performance, latency and resource utilisation Support hardware/software integration in secure lab and customer environments Testing & Assurance Define test plans aligned to customer requirements and acceptance criteria Develop automated test harnesses and regression test environments Identify defects … performance bottlenecks and integration risks early Provide clear reporting and evidence for assurance and accreditation processes Delivery & Customer Engagement Work closely with Delivery Managers to ensure effective transition from design to deployed capability Operate directly within customer-facing secure environments where required Maintain strong technical credibility with ...

Dynamics 365 CE Techno Functional Consultant - OUTSIDE IR35 - 100% Remote Role Overview We are seeking an experienced Dynamics 365 Customer Engagement (CE) Functional Consultant with strong capability in Field Service and the ability to design and build Power BI reports and dashboards .This role is ideal for someone … business processes, pain points, and objectives. Translate business needs into functional designs, solution blueprints, and configuration plans. Configure and customise D365 CE apps (Sales, Customer Service, and especially Field Service ). Design and optimise Field Service processes including work order management, resource scheduling, inventory, IoT integration, and mobile capabilities. ...

inside IR35 This is an exciting opportunity to join a high-performing growth squad where your analysis will directly shape promotional strategy and customer engagement for a major digital brand. You will play a key role in delivering fast, accurate insights that support weekly campaign activity. The Company … established consumer-facing digital business operating at scale. Known for constant innovation and a data-driven culture, they rely on advanced analytics to optimise customer journeys and commercial performance. You will join a collaborative, cross-functional environment that values clear insight and rapid delivery. The Role and Deliverables: Deliver ...

This may include supporting low voltage instruments, electrical test equipment, battery systems, and rotating machines, as well as contributing to product development, training, and customer engagement activities. Responsibilities include: Provide expert technical support to customers and distributors via phone, email, and other communication channels. Deliver on-site technical … power systems and testing/measurement principles. Proficiency with IT systems including MS Office and CRM platforms. Strong communication and presentation skills with a customer-focused approach. Ability to manage multiple priorities and work independently. Full UK driving licence and willingness to travel within the UK and internationally. ...

best practices, and continuous improvement initiatives. Provide guidance and mentorship to junior engineers. Contribute to technical reviews, bids & proposals, budget and schedule discussions, and customer engagement activities. What we’re looking for 5+ years’ experience in C++, specifically embedded software development. Modern C++ (2017 or newer). Experience ...

scalable solutions. Role & Responsibilities Lead the end to end setup and management of Salesforce Marketing Cloud across multiple different business functions. Build and optimise customer journeys using Journey Builder , Automation Studio , Email Studio , Mobile Studio , and other SFMC modules. Deliver highly targeted, automated marketing campaigns that support customer engagement, retention, and conversion goals Develop personalised and dynamic content using AMPscript , HTML/CSS , and segmentation logic Monitor performance metrics, generate insights, and deliver recommendations for continuous improvement. Provide technical guidance on platform utilisation, best practices, governance, and optimisation opportunities. Ensure compliance with GDPR and data-handling ...

Engineering. Applies the principles of Systems Engineering to Radar system development across the entire engineering development lifecycle from requirement definition to system integration and customer acceptance into system support and disposal. This role entail analysis of performance data collected from both modelled and real world systems, and development … design and build of complex Radar systems through the entire engineering lifecycle from requirement definition to system integration and customer acceptance into system support and disposal • Support a Radar Product System Design Authority in product engineering development & customer engagement as directed • Lead the decomposition of requirements ...

Business Manager to join their UK team. This is new business development, office-based role focused on driving new revenue growth within the Customer Engagement & Loyalty space. You’ll be selling data-driven SaaS solutions into enterprise-level clients and working closely with the leadership team to help ...

across defence and technology environments. This role involves managing projects from early concept and bid stage through to delivery and closure, ensuring outcomes meet customer, contractual, financial, and quality requirements. The role requires strong leadership, commercial awareness, and the ability to work effectively with technical teams and senior stakeholders. … throughout the project lifecycle. Identify, assess, and actively manage project risks and issues, including timely escalation where required. Coordinate and support trials, demonstrations, and customer engagement activities. Ensure all project artefacts and deliverables meet required quality and governance standards. Contribute to business development activities by identifying opportunities ...

security. Vysiion offer an exciting and progressive work environment for those that want to join a technical service-based business, with focus on exceptional customer engagement and support. From trainee to qualified and experienced engineers, sales people, and operational support staff, Vysiion offers fantastic career opportunities for those … shift pattern between the hours of 6am and 11pm + participation in the on call rota Overall purpose of the job: Responsible for providing customer support to our large and diverse client base ensuring Service Levels are maintained and the ticketing system is fully up to date. Key responsibilities ...

security. Vysiion offer an exciting and progressive work environment for those that want to join a technical service-based business, with focus on exceptional customer engagement and support. From trainee to qualified and experienced engineers, sales people, and operational support staff, Vysiion offers fantastic career opportunities for those … shift pattern between the hours of 6am and 11pm + participation in the on call rota Overall purpose of the job: Responsible for providing customer support to our large and diverse client base ensuring Service Levels are maintained and the ticketing system is fully up to date. Key responsibilities ...

initiatives. This role is ideal for candidates who are passionate about cloud-based marketing technologies and are eager to provide strategic input to enhance customer engagement and drive business results. You will collaborate with cross-functional teams to design and implement innovative marketing strategies that leverage the capabilities ...

consumer-facing organisation operating at scale across international markets. With a strong focus on product innovation, they are investing heavily in experimentation to drive customer engagement and growth. You will join a collaborative environment where data is central to decision making and where analytical excellence is genuinely valued. ...

optical subsystems. Develop architectures & refine requirements. Work directly with multi-disciplinary teams System integration activities on next-generation product development. Support proposals, design and customer engagements. Grow with the business as their engineering function continues to expand. What You Need Experience in designing optical, electro-optical or laser systems. ...