26 to 50 of 86 Customer Engagement Jobs in the South East

Solutions Architect – Omnichannel/Customer experience – 6-month contract – Fully Remote My Customer is looking for a Solutions Architect to own and evolve their omnichannel commerce and customer engagement platforms. In this key role, you’ll work at the intersection of business innovation and technology execution … Architecture for B2C Commerce: Take IT ownership of their omnichannel and marketplace ecosystem, continuously evolving the tools and platforms that power digital retail and customer experiences. Turn Ideas Into Reality: Partner with business teams to understand goals and pain points, then design and deliver IT solutions that move the … needle—from personalized marketing to seamless shopping experiences. Champion Customer-Centric Innovation: Identify opportunities to enhance customer journeys through smarter processes and technologies and take accountability for implementing them end to end. Define and Measure Impact: Evaluate the business value of new solutions and ensure success metrics are More ❯

Solutions Architect – Omnichannel/Customer experience – 6-month contract – Fully Remote My Customer is looking for a Solutions Architect to own and evolve their omnichannel commerce and customer engagement platforms. In this key role, you'll work at the intersection of business innovation and technology execution … Architecture for B2C Commerce: Take IT ownership of their omnichannel and marketplace ecosystem, continuously evolving the tools and platforms that power digital retail and customer experiences. Turn Ideas Into Reality: Partner with business teams to understand goals and pain points, then design and deliver IT solutions that move the … needle—from personalized marketing to seamless shopping experiences. Champion Customer-Centric Innovation: Identify opportunities to enhance customer journeys through smarter processes and technologies and take accountability for implementing them end to end. Define and Measure Impact: Evaluate the business value of new solutions and ensure success metrics are More ❯

CDS Vacancy Description Apprenticeship Training: Follow a structured learning path in IT Solutions, progressing to L3 IT Solutions Technician standard. Field Work: Travel to customer sites and data centres, supporting hardware, software, and network solutions. Customer Engagement: Build and maintain strong customer relationships, handle escalations, and … ensure a high level of customer satisfaction. Commissioning Solutions: Work on the delivery and implementation of high-end IT systems. Knowledge Sharing: Contribute to team collaboration and enhance knowledge across the business. Key Details Vacancy Title L3 IT Technical Field Engineer Apprentice Employer Description At Hewlett Packard Enterprise (HPE … we believe in advancing edge-to-cloud solutions to help businesses succeed. Our subsidiary, HPE Customer Delivery Services (HPE CDS), supports HPE's offerings, and we're excited to welcome passionate apprentices to our two-year apprenticeship programme. Vacancy Location Enfield (mobile role) EN2 9JN Wage Frequency Custom Number More ❯

CDS Vacancy Description Apprenticeship Training: Follow a structured learning path in IT Solutions, progressing to L3 IT Solutions Technician standard. Field Work: Travel to customer sites and data centres, supporting hardware, software, and network solutions. Customer Engagement: Build and maintain strong customer relationships, handle escalations, and … ensure a high level of customer satisfaction. Commissioning Solutions: Work on the delivery and implementation of high-end IT systems. Knowledge Sharing: Contribute to team collaboration and enhance knowledge across the business. Key Details Vacancy Title L3 IT Technical Field Engineer Apprentice Employer Description At Hewlett Packard Enterprise (HPE … we believe in advancing edge-to-cloud solutions to help businesses succeed. Our subsidiary, HPE Customer Delivery Services (HPE CDS), supports HPE's offerings, and we're excited to welcome passionate apprentices to our two-year apprenticeship programme. Vacancy Location Park Way Newbury RG14 1DJ Wage Frequency Custom Number More ❯

/Hybrid KEY ACCOUNTABILITIES/ROLE PURPOSE To build strategic relationships with new and existing customers, creating incremental sales by advocating for Ultima’s customer portfolio. Solution Specialists work collaboratively with the account team and are responsible for the business opportunity until it is contracted, ensuring a smooth transition … into delivery/transaction. You are excited by the opportunity to add value to the customer and are keen to share relevant insights and knowledge so the customer wants to meet with you. You build strong rapport by consulting with the customer to understand what their objectives … realistic & time bound objectives against which the incumbent’s performance will be assessed. Sales Cycle Management: Oversee key aspects of the sales cycle, from customer engagement through to deal closure and handover to delivery. Achieve Targets: Meet or exceed annual gross margin targets as set by Ultima at More ❯

/Hybrid KEY ACCOUNTABILITIES/ROLE PURPOSE To build strategic relationships with new and existing customers, creating incremental sales by advocating for Ultima’s customer portfolio. Solution Specialists work collaboratively with the account team and are responsible for the business opportunity until it is contracted, ensuring a smooth transition … into delivery/transaction. You are excited by the opportunity to add value to the customer and are keen to share relevant insights and knowledge so the customer wants to meet with you. You build strong rapport by consulting with the customer to understand what their objectives … realistic & time bound objectives against which the incumbent’s performance will be assessed. Sales Cycle Management: Oversee key aspects of the sales cycle, from customer engagement through to deal closure and handover to delivery. Achieve Targets: Meet or exceed annual gross margin targets as set by Ultima at More ❯

profits within our Vendor Solutions, working alongside sales teams and customers to create, win, and optimize sales opportunities. You'll take ownership of various customer-facing opportunities, including upsell, expansion, and renewal engagements, across all customer segments: mid-market, corporate, enterprise, public sector, and channel. Regular interaction with … Sell/Upsell (to include bi-annual tech update meetings set with clients). Support AM’s, Specialists, and the vendor in new business customer opportunities. Sell Bytes back into the vendor, building relationships and finding customer opportunities through the vendor. Review and report against deal registrations for … and review loss analysis data Review whitespace data and present this, along with insights to the relevant sales teams and Specialists to drive impactful customer engagement. Compile, distribute and monitor the delivery of propensity data analysis Proactive renewal management - Accountable for success criteria, Responsible for direct customer & Account More ❯

profits within our Vendor Solutions, working alongside sales teams and customers to create, win, and optimize sales opportunities. You'll take ownership of various customer-facing opportunities, including upsell, expansion, and renewal engagements, across all customer segments: mid-market, corporate, enterprise, public sector, and channel. Regular interaction with … Sell/Upsell (to include bi-annual tech update meetings set with clients). Support AM’s, Specialists, and the vendor in new business customer opportunities. Sell Bytes back into the vendor, building relationships and finding customer opportunities through the vendor. Review and report against deal registrations for … and review loss analysis data Review whitespace data and present this, along with insights to the relevant sales teams and Specialists to drive impactful customer engagement. Compile, distribute and monitor the delivery of propensity data analysis Proactive renewal management - Accountable for success criteria, Responsible for direct customer & Account More ❯

We are looking for a proactive Customer Success Manager to help onboard new clients, provide platform training, and ensure a seamless user experience. You will play a key role in learning/capturing feedback from clients, driving platform adoption, new setups, and offering low-level technical support as you … build relationships with your clients.. Tracking customer engagement, identify areas for improvement, and contribute to refining the overall user journey. Analyze customer usage data to identify opportunities for engagement and flag customers at risk of churn. Identify and escalate recurring technical issues that impact the user … referrals and case studies . Provide basic technical support to existing clients. Required Skills & Experience: Previous experience in a technical support, account management, or customer success role , ideally in a SaaS business. Strong IT literacy and ability to learn new software quickly. Excellent communication skills, with the ability to More ❯

a Marketing Assistant to ensure success. What You’ll Be Doing: Product Marketing Strategy: Develop a deep understanding of target markets, buyer personas, and customer journeys to position our SaaS products effectively. Campaign Execution: Plan and oversee multi-channel marketing campaigns, including digital marketing, content creation, social media, email … and events. Market Research & Insights: Conduct competitive analysis, industry research, and customer feedback reviews to refine product messaging and marketing strategies. Customer Acquisition & Retention: Implement strategies for SEO/SEM, paid ads, content marketing, and lead nurturing to attract and retain customers. Sales Enablement: Develop compelling sales materials … or higher) or CIM qualification preferred. Leadership Skills: Experience managing and mentoring junior team members. Marketing Expertise: Strong knowledge of campaign management, customer segmentation, and sales enablement. Tech-Savvy: Hands-on experience with marketing automation, CRM, SEO/SEM, and analytics tools. Excellent Communicator: Strong written and verbal communication More ❯

We are looking for a proactive Customer Success Manager to help onboard new clients, provide platform training, and ensure a seamless user experience. You will play a key role in learning/capturing feedback from clients, driving platform adoption, new setups, and offering low-level technical support as you … build relationships with your clients.. Tracking customer engagement, identify areas for improvement, and contribute to refining the overall user journey. Analyze customer usage data to identify opportunities for engagement and flag customers at risk of churn. Identify and escalate recurring technical issues that impact the user … referrals and case studies . Provide basic technical support to existing clients. Required Skills & Experience: Previous experience in a technical support, account management, or customer success role , ideally in a SaaS business. Strong IT literacy and ability to learn new software quickly. Excellent communication skills, with the ability to More ❯

We're passionate about you. Thrive in a customer-centric, tech-driven environment fueled by transparency, authenticity, and vulnerability. Join our team today. At vCom, we believe that work should be more than just a job-it should be a place where you can thrive, grow, and make a … well-integrated account relationship structure to ensure your long term success. Your expertise in all leading mobile carrier products enables you to engage our customer IT evaluation teams and recommend appropriate smartphone, data only, IoT, WWAN, and other emerging mobile solutions to vCom clients to ensure they make the … and responsibilities. Complete vManager software and technology training. Get to know the organization and the people in it. Partner with existing account teams and customer base. In your first 3 months, you'll: Learn by doing and asking lots of great questions (this role is best learned by experiencing More ❯

Engineer to support the migration of CRM data from various OpCo's, using a variety of legacy source systems, into the Microsoft Dynamics 365 Customer Engagement (CE) platform. You will be responsible for extracting, transforming, cleansing, and loading data , ensuring quality and consistency throughout the process. This role … the sole Data Engineer for this programme of work, perform ETL (Extract, Transform, Load) processes to migrate data into D365 CE modules (e.g., Sales, Customer Service, Field Service). Work with data from legacy CRM systems, spreadsheets, databases, and other source platforms. Map source data to Dynamics 365 CE … and resolve data discrepancies. About You Significant Data Migration and Data Engineering experience, ideally with some prior exposure to a Dynamics 365 CE (Sales, Customer Service, Field Service) or Microsoft Dataverse environment. Experience with Microsoft Azure technologies and data services (e.g., Azure Data Factory, Azure Synapse Analytics). Strong More ❯

Engineer to support the migration of CRM data from various OpCo's, using a variety of legacy source systems, into the Microsoft Dynamics 365 Customer Engagement (CE) platform. You will be responsible for extracting, transforming, cleansing, and loading data , ensuring quality and consistency throughout the process. This role … the sole Data Engineer for this programme of work, perform ETL (Extract, Transform, Load) processes to migrate data into D365 CE modules (e.g., Sales, Customer Service, Field Service). Work with data from legacy CRM systems, spreadsheets, databases, and other source platforms. Map source data to Dynamics 365 CE … and resolve data discrepancies. About You Significant Data Migration and Data Engineering experience, ideally with some prior exposure to a Dynamics 365 CE (Sales, Customer Service, Field Service) or Microsoft Dataverse environment. Experience with Microsoft Azure technologies and data services (e.g., Azure Data Factory, Azure Synapse Analytics). Strong More ❯

within challenging timeframes. What will be your responsibilities: Market Strategy: Execute the market entry strategy forTEKEVER platforms in designated regions, focusing on market analysis,customer engagement, and sales strategy. Customer Relationship Development: Build strong, trusted relationships with key stakeholders to identify and develop opportunities. Sales Pipeline Management … in delivering market strategies and capabilities. Tender Management: contribute to the development and submission of tender responses in the region, ensuring successful outcomes. Industry Engagement: Attend relevant conferences, exhibitions, and events to support business development and identify new opportunities for collaboration. Profile and requirements: 5-year degree (engineer or More ❯

c. £45,000 (Permanent) Benefits: Pension | Bonus | 25 days holiday|Career Progression Are you a proactive sales professional with a talent for building lasting customer relationships and driving revenue growth? Were seeking a strategic thinker who thrives in a fast-paced commercial environment. About the Role: As an Account … within established and newly acquired customers. Working closely with engineering, product management, finance, and marketing teams, youll manage quotes, monitor project progress, and drive customer engagement. Key Responsibilities: Achieve and exceed revenue targets through strategic sales initiatives Strengthen existing accounts while identifying and securing new opportunities Drive customer engagement to position the company as a preferred supplier Provide accurate sales forecasting on a weekly, monthly, and annual basis Conduct customer visits, host meetings, and attend industry events Develop technical knowledge of product offerings and company capabilities Enhance expertise in MRP processes to improve operational efficiency More ❯

c. £45,000 (Permanent) Benefits: Pension | Bonus | 25 days holiday|Career Progression Are you a proactive sales professional with a talent for building lasting customer relationships and driving revenue growth? Were seeking a strategic thinker who thrives in a fast-paced commercial environment. About the Role: As an Account … within established and newly acquired customers. Working closely with engineering, product management, finance, and marketing teams, youll manage quotes, monitor project progress, and drive customer engagement. Key Responsibilities: Achieve and exceed revenue targets through strategic sales initiatives Strengthen existing accounts while identifying and securing new opportunities Drive customer engagement to position the company as a preferred supplier Provide accurate sales forecasting on a weekly, monthly, and annual basis Conduct customer visits, host meetings, and attend industry events Develop technical knowledge of product offerings and company capabilities Enhance expertise in MRP processes to improve operational efficiency More ❯

c. £45,000 (Permanent) Benefits: Pension | Bonus | 25 days holiday|Career Progression Are you a proactive sales professional with a talent for building lasting customer relationships and driving revenue growth? Were seeking a strategic thinker who thrives in a fast-paced commercial environment. About the Role: As an Account … within established and newly acquired customers. Working closely with engineering, product management, finance, and marketing teams, youll manage quotes, monitor project progress, and drive customer engagement. Key Responsibilities: Achieve and exceed revenue targets through strategic sales initiatives Strengthen existing accounts while identifying and securing new opportunities Drive customer engagement to position the company as a preferred supplier Provide accurate sales forecasting on a weekly, monthly, and annual basis Conduct customer visits, host meetings, and attend industry events Develop technical knowledge of product offerings and company capabilities Enhance expertise in MRP processes to improve operational efficiency More ❯

which directly benefits their vendors and resellers. The Role They're seeking a dynamic and results-driven individual to manage and grow their existing customer base while also focusing on new account acquisition. This is an exciting opportunity to make a significant impact within a fast-paced and innovative … leads through warm and cold calling, following up on marketing activities, and executing sales strategies to achieve targets. Account Management & Growth : Managing an existing customer account base, identifying opportunities for upsell and cross-sell, and nurturing long-term relationships. Sales Process & Reporting : Forecasting and pipeline management, assisting with quotes … providing accurate sales reports to management. Product Expertise : Maintaining a high level of knowledge of their vendor technologies and industry trends to effectively assess customer needs and present tailored solutions. Customer Engagement : Delivering compelling sales presentations and product demonstrations, working closely with channel partners, and communicating effectively More ❯

days onsite per week, WFH otherwise) We're looking for an experienced and strategic Senior Service Desk Lead to oversee our EMEA customer support operations. This is a critical leadership role focused on driving performance, coaching large teams, and delivering exceptional service through advanced technologies and implement best-in … . Key Responsibilities: Leverage standard global call center metrics to identify gaps and implement strategic improvements. Coach and develop teams to deliver outstanding, multichannel customer support. Oversee the full PC lifecycle for users, ensuring health and management compliance. Collaborate with the Salesforce team to deliver process-aligned training programs. … Drive performance through effective Genesys configuration and workforce management. Design customer engagement and process management solutions using O365 tools . Partner cross-functionally to align operations with client expectations and industry best practices. Essential Skills: 5+ years of experience in senior-level call center management. Deep expertise in More ❯

center cooling and infrastructure projects from conception to completion, coordinating with internal teams and external stakeholders to deliver solutions on time and within budget. Customer Engagement: Work closely with clients to understand their specific needs and challenges, offering tailored solutions that leverage our VFD technology to meet their … a proactive approach to identifying and addressing challenges. Team Player: Ability to work collaboratively in a team environment, with strong interpersonal skills and a customer-centric mindset. Additional requirements Multiple stakeholders to navigate Negotiation and persuasion with internal decision makers/stakeholders Able to work through others even without More ❯

of business acumen, supply chain expertise, and technical ERP systems knowledge: Proven experience working with ERP systems , ideally Microsoft Dynamics 365 F&O and Customer Engagement (CE) Strong understanding of supply chain functions , including procurement, warehousing, logistics, and demand planning Familiarity with the Field Service industry , Manufacturing processes … MRP , and Warehouse Management (Desirable) Strong analytical skills and a proactive problem-solving mindset Excellent communication and stakeholder engagement abilities Project management experience is a plus You’ll be joining a dynamic, forward-thinking business in a role that offers variety, visibility, and impact. This is a great opportunity More ❯

Gold Partner based in Milton Keynes, UK. They are looking for a D365 CE CRM Solution Architect who is highly experienced in Dynamics 365 Customer Engagement and the Power Platform. Get in touch if you're looking for your next opportunity! Responsibilities Lead design and architecture across Microsoft More ❯

of LED display solutions within the AV sector. This role requires a dynamic individual with a strong understanding of LED technology, market trends, and customer relationship management. You will develop and implement sales strategies, nurture key accounts, and collaborate with technical teams to deliver tailored solutions. Key Responsibilities: Business … Strategy • Develop and execute a strategic plan for LED display solutions in the AV sector. • Identify market trends, customer needs, and competitive positioning. • Drive business growth through partnerships, sales strategies, and innovation. Technical Expertise & Product Management • Oversee the selection, development, and deployment of LED display solutions. • Ensure compatibility with … clients, system integrators, and distributors to promote LED solutions. • Support pre-sales efforts, including technical presentations, demonstrations, and proposals. • Lead negotiations and manage key customer relationships. Team Leadership & Collaboration • Provide training and mentorship on LED technologies and AV integration. • Collaborate with marketing teams for product positioning and branding. Customer More ❯

45k + bonus Our client, a global brand, is looking for a Data Engineer where you will play a key role in improving how customer data is used to deliver personalised marketing and communication. This role is ideal for a software developer looking to transition into a data-focused … data pipelines and integrations Collaborate with internal teams and external partners Carry out code quality and review processes Support systems and tools used for customer engagement Requirements: Experience in data or software engineering Experience with Azure Cloud tech stack Good communication and teamwork skills Familiar with CI/ More ❯