226 to 237 of 237 ITIL Jobs in the South East

and experience: Own and drive the Change Management process, ensuring efficient coordination and communication of all Change Requests. A strong understanding of Change Management principles is a must i.e. ITIL or similar. Involving Critical National Infrastructure (CNI) and secure Government environments. Log, track, and prioritize Changes , ensuring accurate impact assessments, risk evaluations, and necessary approvals. the ability to identify and … manage risks to ensure smooth deployment of changes in the live environment. Continuously improve processes for simplified Change management. Communicate planned Changes to affected customers and stakeholders. Desirable: ITIL v4 Foundation certification. More ❯

working hybrid 50/50 % Permanent role, salary £60,000- 80,000 bonus and pension Requirements: experience in software asset management, ideally in financial services or regulated industries. of ITIL, ISO 19770, and software licensing models (SaaS, perpetual, subscription). Proficiency in SAM tools (e.g., ServiceNow, Flexera, Snow) and audit preparation. We have an exciting opportunity within our Service Delivery … with a lot of ownership and responsibility from day one Candidate Requirements 5+ years' experience in software asset management, ideally in financial services or regulated industries. Strong knowledge of ITIL, ISO 19770, and software licensing models (SaaS, perpetual, subscription). Proficiency in SAM tools (e.g., ServiceNow, Flexera, Snow) and audit preparation. For more information, and the chance to be considered More ❯

business objectives by identifying potential technology innovations, engaging with the business over how these can be exploited and, where approved, leading their implementation; Acting as champion for the departments ITIL processes, providing professional guidance in and execution of Incident, Change, Release, Problem, Performance, and Availability Management; Ensuring all systems hosted within the Trust Data Centres are operating at their optimum … in at least one or more of the following; Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Associate (CCNA), Certified Virtualisation Expert (CVE) or Citrix Certified Architect (CCA). ITIL Foundation Certificate Evidence of continuing professional development Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will More ❯

processes Collaborate with crossfunctional teams to improve IT service management and implement best practices Continuously update technical knowledge related to Service Desk operations and emerging technologies Ensure adherence to ITIL frameworks and maintain service level agreements SLAs Participate in knowledge sharing documentation and process improvement initiatives to enhance team performance Roles and Responsibilities Manage and resolve incidents and service requests … Desk issues providing advanced support as needed Conduct root cause analysis for recurring incidents and implement corrective actions Maintain accurate records of all Service Desk activities in compliance with ITIL processes Participate in shift rotations and oncall support to ensure 247 service availability Mentor junior team members and support continuous improvement within the Service Desk team Communicate effectively with users More ❯

in troubleshooting integration issues. Group Responsibilities – Operations Manage and maintain hosted infrastructure (servers, storage, backups), including proactive issue prevention and backup oversight. Define, document, and improve operational processes, including ITIL-based incident, change, problem, and configuration management, and ensure alignment with wider company workflows. Provide technical support for hosted services, participate in a 24×7 on-call rotation, resolve incidents … of the principles of IT security, including ISO27001 Knowledge of configuration management (Puppet and/or Red Hat Satellite preferred) Scripting for automation technologies (e.g. Powershell, Puppet, Ansible, Python) ITIL knowledge – principles and application More ❯

to be successful in the position: Demonstrated experience as a Service Transition Lead or similar role in large-scale ERP/HCM programs. Strong background in IT Service Management (ITIL) and service transition disciplines. Proven ability to establish and embed support models for Oracle HCM Cloud and Oracle EBS coexistence. ITIL v3/v4 certification. Should this position be of More ❯

incident and access request management and collaborating with IT Product Owners, SME's and the user community on solution improvement discussions. The successful candidate will be expected to follow ITIL aligned processes and will contribute to the development of knowledge and user self-help guides/training material. Applications/systems/key solutions in scope: 3DX Dassault (Enovia). … experience: Bachelors in Information Technology or similar area, or other relevant degree Knowledge and practical experience of the key application in scope, administration, configuration, support, security model Knowledge of ITIL (nice to have) Experience in an IT support/help desk or SW support environment is preferable 4 years experience with Enovia Knowledge/experience in: MQL, TCL Change process More ❯

incident and access request management and collaborating with IT Product Owners, SME's and the user community on solution improvement discussions. The successful candidate will be expected to follow ITIL aligned processes and will contribute to the development of knowledge and user self-help guides/training material. Applications/systems/key solutions in scope: 3DX Dassault (Enovia). … experience: Bachelors in Information Technology or similar area, or other relevant degree Knowledge and practical experience of the key application in scope, administration, configuration, support, security model Knowledge of ITIL (nice to have) Experience in an IT support/help desk or SW support environment is preferable 4 years experience with Enovia Knowledge/experience in: MQL, TCL Change process More ❯

Operations team. The role focuses on delivering stable, high performing IT services across several platforms in a multi supplier environment. Key responsibilities * Manage end to end IT services using ITIL best practice* Oversee incident, problem, change, event and request management* Use Service Now to identify trends and prevent issues* Drive continual service improvement with clear and measurable outcomes* Manage supplier … large partners and smaller software vendors* Produce accurate reports that give assurance on service health and performance* Maintain service processes, documentation and knowledge articles Essential skills and experience * Strong ITIL knowledge* Solid Service Now experience* Background managing multiple services or platforms* Confidence working across multi supplier or service integrator models* Ability to analyse data and improve processes* Experience managing SLAs More ❯

Agile Coach - Contract Opportunity Rate: £550 per day? Length: 5 Months? Location: London (Hybrid - 2/3 days per week)? IR35 Status: Outside About the Role We're looking for an experienced Agile Coach/Scrum Master to join our More ❯

assumptions and identify opportunities when defining problems and solution options. Qualifications: TOGAF (The Open Group Architecture Framework), ISEB (Information Systems Examination Board) and one of the following: * ITIL (Information Technology Infrastructure Library) Certification * IT4IT Certification * COBIT (Control Objectives for Information and Related Technologies) Certification We are an equal opportunity employer and value diversity in our company. We do not discriminate More ❯

will also plan for ongoing maintenance. You will also ensure our clients IT infrastructure and services remain resilient and recoverable in the event of disruption. In depth expertise in ITIL frameworks is essential. Previous experience in disaster recovery planning and risk management is also essential. The ability to work closely with business, technical and vendor stakeholders. Engagement via Umbrella Company … Conduct risk assessments of existing infrastructure services enabling identification of mitigation strategies. Develop and document disaster recovery plans and runbooks. Manage and run regular Disaster Recovery exercises. Compliance with ITIL best practices for risk and recovery management. Collaborate with service owners, dept. heads and vendors to ensure new DR processes are built into future designs. Advise incident and problem management … management leadership. Strong knowledge of ITIL. Relevant experience developing and implementing DR plans in large-scale enterprise environments. Infrastructure resilience and failover strategies. Ability to engage with senior stakeholders ITIL v4 certification Knowledge of regulatory requirements for IT risk and resilience e.g. ISO 22301, ISO 27001 Experience working in highly regulated environments. Reasonable Adjustments: Respect and equality are core values More ❯