51 to 75 of 183 ITIL Jobs in the South East

measure performance against KPIs, manage risks and issues, and build strong relationships with stakeholders to enable effective Change deployment. What youll bring? I hold ITIL v4 Foundation knowledge and understand Change Management principles. I am organised, delivery-focused, and strong in planning and time-management. I have Salesforce and ServiceNow ...

service readiness within infrastructure programmes Strong understanding of infrastructure environments (on-premises, cloud, or hybrid) Knowledge of IT service management frameworks such as ITIL Experience supporting infrastructure migrations, technology refreshes, or major platform upgrades Strong stakeholder engagement and communication skills If you are interested in the Test Manager role, apply ...

governance skills. Proficiency with tools such as Excel, MS Project, ADO, ServiceNow. Desirable Experience working in regulated industries (energy, utilities, finance). Knowledge of ITIL, SIAM, service transition frameworks, or managed service models. Understanding of Agile, Waterfall, and hybrid delivery approaches. Certifications such as PRINCE2, PMP, MSP, ITIL. Guidant, Carbon60 ...

role, you must have the following essential skills & experience: Key experience & skills • Bachelor's degree in information technology, computer science, or a related field. ITIL Certification and Experience in supporting and administering MS SQL Databases, C# .net applications • Proven experience in application support, with a track record of troubleshooting ...

Monitoring and managing outstanding support tickets, providing updates as necessary. Maintaining accurate records of support requests and resolutions in our ticketing system. Adhering to ITIL best practises and escalating unresolved issues when needed. Requirements: Familiarity with Microsoft Office Suite. Experience with scripting languages (e.g., PowerShell, JavaScript, Python ...

organisations to drive improvement. If you also have the following, we’re especially interested in talking to you: Lean/Six Sigma. IAM Certificate. ITIL awareness. Strong safety, quality, and compliance knowledge of mobile or fixed networks. Experience in a joint venture environment. If you put customers at the core ...

integrations, automation and practical AI enablement initiatives. Skills & Requirements Senior technology leader with proven experience in IT service management and service delivery leadership (ideally ITIL, MSP or similar environment). Strong background in solution architecture and systems integration across retail, logistics, manufacturing, hospitality or similar industries; comfortable with both hardware ...

remaining technically hands-on. You will design, implement, and support resilient enterprise infrastructure, ensuring stability, automation, and continuous improvement across services. Working within an ITIL/DevSecOps-based support model, you will engage directly with customers, produce high-quality documentation, and ensure critical systems remain secure, optimised, and highly available. ...

coaching experience in agile and DevOps transformation Strong understanding of: Hybrid & multi-cloud environments CI/CD pipelines SRE & DevSecOps models Observability & monitoring platforms ITIL and ITSM frameworks Experience defining and tracking OKRs/KPIs A product-centric mindset applied to platform engineering Demonstrated cross-functional leadership Experience in platform ...

easy to access, friendly to use, and well communicated across the business • Ensure clear onboarding, training, and ongoing support for users • Align processes with ITIL principles, focusing on consistency, accountability, and continual improvement • Create structure, direction, and focus within the IT team • Provide meaningful service metrics and reporting ...

impacts and supporting governance conversations so that service design is always on track. We’re looking for someone who brings a solid understanding of ITIL (ideally v4), with experience in service design or service architecture within an operations environment. You’ll be comfortable working with ITSM tooling, familiar with modern ...

engage CxO-level stakeholders and present complex solutions clearly. Frameworks Knowledge of TOGAF, AI governance frameworks (ISO/IEC 42001, NIST AI RMF), ITIL, and Agile methodologies. Tooling Familiarity with architecture modelling, GenAI design tools, and bid management platforms. Reasonable Adjustments: Respect and equality are core values to us. ...

self-starter that doesnt need to be micro-managed.. Have clear and concise communication skills.. Have 2+ years experience working in a formal ITIL based support environment.. Broad understanding of Financial systems & processes including GL (General Ledger), P2P (Procure to Pay), AR (Accounts Receivable) & FA (Fixed Assets).. Customer Focused ...

Checkpoint, Juniper) Experience with load balancers and authentication technologies Proven problem-solving skills and ability to work under pressure Excellent communication and organisational skills ITIL process knowledge and experience in a NOC or multi-customer environment ...

Checkpoint, Juniper) Experience with load balancers and authentication technologies Proven problem-solving skills and ability to work under pressure Excellent communication and organisational skills ITIL process knowledge and experience in a NOC or multi-customer environment ...

delivery functions. Strong senior stakeholder engagement and communication skills. Experience supporting bids, transition planning, and governance design. Professional certifications such as MSP, PRINCE2 Practitioner, ITIL, or Agile frameworks. Deliver high impact secure change as a Programme Manager Transition, Transformation and Agile Delivery . To apply, please send your ...

structured service documentation. Experience working to tight timescales in complex delivery environments. Strong stakeholder management and leadership capability. Service management qualifications such as ITIL, ISO20000, or IT4IT. An understanding of Agile or Kanban This role suits a governance focused Service Architect who can align service design with operational excellence. ...

structured service documentation. Experience working to tight timescales in complex delivery environments. Strong stakeholder management and leadership capability. Service management qualifications such as ITIL, ISO20000, or IT4IT. An understanding of Agile or Kanban This role suits a governance focused Service Architect who can align service design with operational excellence. ...

management, configuration control, and digital thread integration. Proven experience managing complex toolchains, suppliers, and cross-domain integration in safety-critical environments. Service Management (eg, ITIL) and Project/Programme Management (eg, PRINCE2, APM, SAFe) certification or equivalent experience. Excellent stakeholder engagement, financial management, and delivery leadership skills. ...

cloud-based Discovery on AWS, Azure, GCP. Knowledge of service mapping, ability to create and debug patterns for application services. Sound understanding of ITIL/ITSM processes, including incident, problem, and change management. Experience with high-availability, multi-tier architectures. Preferred : ServiceNow Certified Implementation Specialist Event Management ...

regulated manufacturing environments Strong understanding of EBR, shop-floor processes, and MES integrations Experience supporting SaaS/platform-based MES solutions Strong understanding of ITIL-based incident, problem, and change management Experience working with EU manufacturing sites and QA teams Desirable Skills/Knowledge/Experience Experience in pharma ...

where priorities shift quickly. Strong troubleshooting skills, the ability to manage your workload and the discipline to produce clear documentation will all be important. ITIL awareness and relevant Microsoft or infrastructure certifications are advantageous. The ability to work on-site in Didcot two days per week is essential. What ...

firewalls) Experience working in a BAU/operational support environment Desirable: Fortinet firewall experience Exposure to infrastructure security best practices Experience working within structured ITIL environments This position requires regular onsite presence in Portsmouth, with the possibility of hybrid working once established in the role. If you are interested ...

email IT Service Desk (ServiceNow etc.) experience Desired Experience .Net (C#), SQL (including SSAS, SSIS & SSRS) Azure infrastructure (VMs, VNETs, certificates etc...,) ITIL v3/v4 Foundation Microsoft certifications (DP-203, DP-600 etc.), Databricks certifications Development of enhancements to data pipelines/notebooks & Power BI reports/models Benefits ...

process-driven mindset and comfort working within set service levels A genuine desire to help customers feel informed, reassured and supported Desirable Exposure to ITIL or similar service management frameworks Experience working in ISO-aligned environments Personal Attributes Dependable, steady and structured Clear communicator Calm under pressure Team player committed ...