51 to 75 of 213 ITIL Jobs in the South East

call flows, and QoS dependencies Experience with Direct Routing or Operator Connect environments Strong troubleshooting skills across endpoints, networks, and user experience Experience with ITIL processes (incident, change, problem management) Familiarity with ServiceNow or similar ITSMtools Strong communication skills in customer-facing environments Desirable: Microsoft 365 or Teams certification (e.g.MS ...

CISSP, CISM, or equivalent (Preferred). Languages English (Required). Hard Skills Strong knowledge of cybersecurity risk, IT risk, and control frameworks (e.g. NIST, ITIL) (Required). Experience with risk tooling and data management (e.g. Heracles or similar platforms) (Required). Understanding of risk appetite frameworks, RCSA processes, and control ...

more than one location, region or country. Desirable Experience Previous experience in a B2B SaaS business. Experience supporting enterprise customers or strategically important accounts. ITIL Foundation or similar service management certification. Experience with Zendesk, Jira Service Management, Salesforce Service Cloud, Freshdesk or similar tools. A track record of customer service ...

able to demonstrate equivalent knowledge, skills and aptitude) · Member of a relevant professional body or chartered institute. · Relevant IT qualification or skills and experience (ITIL or similar). Technical Skills · Computer literate including experience of using IT systems and Microsoft Office software (e.g. Word, Excel, Outlook, Project & Visio). · Deployment ...

Experience assessing risk, business impact and organisational readiness for change. Experience working within an IT Service Management or Service Delivery environment. Understanding of Information Technology Infrastructure Library practices (version 3 or 4). It would be great if you had: Experience operating within secure or highly regulated environments. A proactive ...

regulated banking environments (ECB or similar exposure preferred) Desirable Experience with GRC tools such as SAI360 or similar platforms PMP/SAFe/ITIL/CSM/TOGAF certifications Background in software engineering, IT infrastructure, or digital transformation Apply Now If you are an experienced Technology Delivery Manager with Operational ...

Desirable Skills Experience supporting cloud-based platforms and services. Understanding of APIs, integrations, and data flows. Knowledge of SQL and database technologies. Familiarity with ITIL principles and service management processes. Experience working within a fast-paced technology or software business. ...

Third-Party Risk Management (TPRM). Knowledge of regulatory frameworks and operational resilience requirements. Familiarity with DORA and related compliance standards. Understanding of ITIL, COBIT, or similar governance frameworks. Experience within financial services, insurance, or other regulated sectors. Qualifications Degree in Information Technology, Computer Science, Engineering, or a related discipline. ...

exceptional customer service within a fast-paced and evolving technical environment. Desirable Skills & Certifications CCNA CCNP JNCIA-Junos Fortinet NSE Certifications SolarWinds Certified Professional ITIL Foundation Degree qualification or equivalent commercial experience Experience with CRM and ERP platforms such as Salesforce or Oracle Why join? Opportunity to lead a highly ...

performing technical teams. Strong knowledge of IT service management, cyber security, business continuity and operational resilience. Understanding of governance and industry frameworks such as ITIL, ISO 27001 and related best practices. Excellent stakeholder management and communication skills, with experience engaging Executive and Board-level audiences. Not sure you meet every ...

deadlines and agreed SLA targets. o Ability to take ownership of an issue or task and see it through to completion. Set yourself apart: ITIL qualification desirable. Full clean driving license is preferable. Palo Alto experience Checkpoint experience Firewall Orchestration ...

management systems. Desirable Knowledge of NSI, SSAIB, or similar accreditation requirements. Understanding of CCTV, access control, intruder alarms, and basic networking principles. ITIL Foundation or equivalent service management knowledge. Experience working with monitored security systems or ARCs. Your profile Personal Qualities Calm and professional under pressure. Customer-focused with strong ...

skills and ability to manage priorities Full UK driving licence and access to a vehicle (milage expensed) Desirable MSP experience Microsoft/Azure certifications ITIL exposure Mac experience What's on Offer Broad exposure across multiple technologies and client environments Involvement in infrastructure projects and upgrades Training and certification support ...

with data platform upgrades, migrations, or remediation programmes Exposure to data centre/infrastructure/cloud environments Strong knowledge of IT service management and ITIL principles Familiar with tools such as JIRA, MS Project, Confluence, ServiceNow Soft Skills Excellent stakeholder management - able to translate technical detail for business audiences Strong ...

service performance measurement • Experience in incident, problem, or continuous service improvement • Strong analytical and problem‐solving capability • Excellent stakeholder engagement and influencing skills • ITIL qualification or equivalent experience If you also have the following, we’d especially like to hear from you; • Experience in telecoms network operations or infrastructure environments ...

service performance measurement • Experience in incident, problem, or continuous service improvement • Strong analytical and problem solving capability • Excellent stakeholder engagement and influencing skills • ITIL qualification or equivalent experience If you also have the following, this is a bonus: • Experience in telecoms network operations or infrastructure environments • Exposure to cross domain ...

environments. Scripting skills in PowerShell, Python, or Shell. Strong troubleshooting and analytical skills. Desirable Skills Experience with ServiceNow, Splunk, SolarWinds, or SCOM integrations. ITIL knowledge and experience within large enterprise environments. This is an excellent opportunity to support a critical monitoring platform, ensuring the availability, performance, and reliability ...

tools and processes. Support team members in their personal development of technical skills. Who you are Technical/Professional Expertise Working knowledge of ITIL Strong Web Development Experience - ideally inc. PHP, Python, HTML5, CSS3, JavaScript (ES6, JQuery), REACT Strong Problem solving and analytical experience Strong working experience of Excel Experience ...

support documentation Drive continuous service improvement and process optimisation Escalate risks, SLA breaches, and high-impact issues Identify and address security vulnerabilities Follow ITIL-aligned processes for incident, change, and risk management Profile A successful Application Support Analyst should have: Knowledge of compliance and regulatory requirements within the financial services ...

required Additional skills: Knowledge of ITSM tools and processes Familiarity with VMware vCenter (usage, not administration) Adaptability to change and shifting priorities Understanding of ITIL and Agile methodologies Join a team committed to innovation and sustainability, where your expertise will make a real difference. If you're ready to take ...

Workspace, or other cloud systems Considerable xperience using MDM tools like Jamf, Intune or JumpCloud Up to date IT certifications (Apple Certified, CompTIA A+, ITIL, Microsoft, etc.) If you’re eager to grow your career in a forward-thinking macOS and Windows IT environment where no two days ...

Skills Experience supporting SaaS or enterprise platforms. Familiarity with ticketing and service management tools. Exposure to ETL processes or data integration tools. Understanding of ITIL or service management best practices. Experience working within regulated or operationally critical environments. ...

support) New starter inductions and onboarding Asset reclamation and day-to-day asset management Backups and tape management Meeting room AV Nice to Haves ITIL Foundation certification VMware (provisioning and building virtual machines) CompTIA A+ or equivalent entry-level certification Additional languages Why Join This is a classic, broad help ...

Teams) Excellent verbal and written communication skills Ability to multitask under pressure, ensuring service delivery is maintained Desirable Experience of multi-tiered/ITIL support environments Experience supporting Modern AV solutions Server hardware and comms rooms maintenance, including patch management Experience supporting MAC computers and using JAMF CMC Markets ...

continuous improvement roadmap Act as a senior escalation point for service issues and stakeholder concerns Oversee service performance, reporting, and customer satisfaction metrics Ensure ITIL-aligned processes are embedded and continuously improved Lead on service design input into new bids, contracts, and change requests Manage supplier relationships and support contract … ITSM tools (e.g. ServiceNow) Deep understanding of SLA/OLA creation and management Experience working to ISO 9001 and ISO/IEC 20000 standards ITIL 4 Managing Professional (or ITIL V3 Expert with ITIL 4 Foundation) Strong commercial and financial management experience in regulated environments Experience leading organisational change ...