a 3rd Line Service Desk Engineer, with experience in a similar 2nd/3rd line role in an ITIL environment with knowledge of desktop and server operating systems, AZURE, O365, SaaS, MDM, Active Directory, Exchange, O365, GPO, basic networking, virtualisation (VMware, Hyper-V) and scripting (Batch, PowerShell) As a 3rd Line Service Desk Engineer, you will be providing IT support … incidents, service requests and problems and be flexible and able to adjust based on the uniqueness of each one Administer and maintain, the corporate estate, (workstations, servers, BYOD, MDM, O365, SaaS & on prem Applications, Azure, IAM, PIM, etc) Perform hands-on fixes, including installing and upgrading software, installing hardware, implementing file backups/restores, and configuring systems and applications Become … remediation tasks and cooperate with the Cyber Security team to ensure all actions are performed in a timely and compliant manner Understand the concepts and have strong experience of O365 and on Prem environments, Group policies, user and device management Be an SME on the RMM tool(s) used in the business and manage scheduled and on demand scripts, patching More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
Nextech Group Ltd
role blends hands-on technical work with involvement in major upcoming projects-cloud migrations, office moves, and infrastructure upgrades-within a "cloud-first" strategy. You'll work across Azure, Microsoft365, networking, and on-prem virtualisation, collaborating with experienced 2nd & 3rd line engineers and … security specialists. Key responsibilities Manage and support servers (Hyper-V virtual and physical), ensuring proactive monitoring, patching, and maintenance Design, manage, and monitor Azure environments and resources Support Office365, OneDrive, SharePoint Online, Teams, Power Automate, Power BI, Intune, and MFA Administer SQL databases and IIS-based applications hosted in Azure Oversee backup, DRaaS, and BaaS solutions (Zerto … security monitoring and compliance activities, including audit support Write and maintain PowerShell/Terraform scripts to automate tasks What you'll bring Strong Microsoft Windows Server, Azure, and O365 administration experience Proven SQL database and Hyper-V virtualisation skills Networking knowledge across firewalls, routing, and VPN technologies Ability to troubleshoot complex issues and work independently under pressure A collaborative More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Nextech Group Ltd
role blends hands-on technical work with involvement in major upcoming projects-cloud migrations, office moves, and infrastructure upgrades-within a "cloud-first" strategy. You'll work across Azure, Microsoft365, networking, and on-prem virtualisation, collaborating with experienced 2nd & 3rd line engineers and … security specialists. Key responsibilities * Manage and support servers (Hyper-V virtual and physical), ensuring proactive monitoring, patching, and maintenance * Design, manage, and monitor Azure environments and resources * Support Office365, OneDrive, SharePoint Online, Teams, Power Automate, Power BI, Intune, and MFA * Administer SQL databases and IIS-based applications hosted in Azure * Oversee backup, DRaaS, and BaaS solutions (Zerto … security monitoring and compliance activities, including audit support * Write and maintain PowerShell/Terraform scripts to automate tasks What you'll bring * Strong Microsoft Windows Server, Azure, and O365 administration experience * Proven SQL database and Hyper-V virtualisation skills * Networking knowledge across firewalls, routing, and VPN technologies * Ability to troubleshoot complex issues and work independently under pressure * A collaborative More ❯
Employment Type: Permanent
Salary: £50000 - £60000/annum 25 days plus bank holidays
of the school’s network and IT systems. To be considered for this role, you must have experience of supporting and administering some of the following technologies: Windows 11, MicrosoftOffice365Microsoft Server 2019/2022 Wired and wireless networks, firewalls and content filters PC’s, Laptops, mobile devices and audio-visual systems Most importantly More ❯
Thursday which will involve some night shifts. The chosen candidate must have a background in 2nd/3rd line support gaining exposure to the following, Office365, Microsoft Azure, Active Directory and Networking (DNS, DHCP, TCP/IP) to be based in Sittingbourne paying up to £45,000 per annum. The shift patterns are Monday to Thursday … during the Project phase Preparing documentation and presenting progress reports to customers following implementation. The candidate will be technically proficient in the following areas: Microsoft technologies, including Office365 Cloud, Exchange Online and SQL; experience of designing and implementing MS Azure/AWS would be advantageous Azure AD, Intune, Power Apps is a nice to have Server More ❯
work over time. What’s in it for you? Salary : £28,000 - £34,000 Location : Fareham: full-time, office-based Tech Variety : Work across multiple environments and industries, supporting M365, Windows Server, VMware, networking, and more Team Culture : Tight-knit service desk where you’ll be supported, challenged, and valued Career Growth : Exposure to 3rd line engineers and project work … the escalation point for 1st line, resolving more complex support tickets across infrastructure and end-user tech Supporting external customers remotely (and occasionally on-site if needed) Working across Microsoft365, Windows Server, AD, Exchange, and virtualisation platforms Troubleshooting light networking issues, switches, firewalls, DNS, DHCP Logging, managing, and owning tickets from start to resolution Helping to … the table: Proven experience in a 2nd line IT support role, ideally in an MSP or multi-customer environment Strong knowledge of Microsoft tech: Windows 10/11, M365, Windows Server, Active Directory Some hands-on experience with VMware or similar virtualisation platforms A solid understanding of basic networking – enough to troubleshoot when things go wrong Great communication skills More ❯
working in a varied environment - we want to hear from you! Key Responsibilities Provide 3rd line support for users. Troubleshoot and maintain Windows Server environments (2012-2022). Administer Microsoft365 services, including Azure AD, InTune, SharePoint, and Exchange Online. Support and maintain Active Directory, both on-prem and in Azure. Configure and troubleshoot networking protocols (TCP More ❯
Basingstoke, Hampshire, South East, United Kingdom
Hiring People
related issues Experience using document management tools (e.g, SharePoint, Docusign) Experience using AI tools e.g. co-pilot Ability to manage your own workload and meet deadlines Competent use of Microsoft365: advanced Microsoft Excel, Word and PowerPoint functions to present accurate and robust information to support the business Previous working experience in sales or business support More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
City + Capital
assistance with computer hardware and software. · Network and Internet troubleshooting. · Supporting employees with IT related issues. · Supporting employees whilst remote working. · Install, upgrade, support Windows 10/11, and MicrosoftOffice as well as other authorised desktop applications. · Setting up equipment for new starters. · Administer, Manage, Support Email Exchange. · Install, upgrade, support, and troubleshoot for printers, mobiles, laptops and … as and when needed and always follow best practice Experience Strongly Desired: · Windows Server - 2012 Onwards. · Microsoft Azure - maintenance, configuration, and monitoring. · Microsoft Exchange. · MicrosoftOffice365 - maintenance and configuration. · Windows OS 10, 11 and MacOS. · iPhone Management. · Active Directory and Azure AD. · DNS, DHCP, Group Policy. · Networking, switches, subnets, LAN, WAN, DNS. · CRM, Database … MySQL. · HTML, CSS, JavaScript, PHP. · .net, XML, API. · WordPress. · cPanel, Linux Server. · Microsoft Excel and Macros. · Synology NAS. Our client is ideally looking to pay a competitive basic salary of c£40k/£45k for the ideal individual. Higher offers may be considered for exceptional experience. Salary will be complemented by access to our clients favourable benefits & bonus package More ❯
Sevenoaks, Kent, England, United Kingdom Hybrid / WFH Options
Franklin Bates
to senior leaders with a logical, consistent approach to problem solving and excellent communication skills. Skills required for the IT Support Analyst role include: Windows based desktops and laptops Microsoft365 administration (Azure, Exchange, Teams, SharePoint) Active Directory, DHCP, DNS, Radius and Group Policies Window Server, SQL server and VMWare Backup systems and disaster recovery tools This More ❯
Our client are seeking a proactive and technically skilled Entra & Intune IT Specialist to join their growing IT team. This is a fantastic opportunity to work with cutting-edge Microsoft technologies and contribute to the digital transformation of a dynamic organisation. In this role, you'll assist in the design, implementation, and support of Microsoft Entra ID, Azure … AD, Intune, Autopilot, SharePoint, OneDrive, and Microsoft365 licensing. You'll help develop standard operating procedures and support key technical projects. You'll collaborate with corporate IT, vendors, and facility teams to ensure seamless service delivery and adherence to security and compliance standards. Your responsibilities will include troubleshooting identity … and access issues, supporting cloud and on-prem environments, and training users on technology best practices. Key Requirements: Extensive experience with Microsoft Entra ID, Azure AD, Intune, and M365 Strong understanding of identity protocols (SAML, OAuth2, OpenID Connect) Proficiency in PowerShell Scripting and automation Familiarity with Microsoft Graph API and Zero Trust principles Excellent communication and documentation skills More ❯
configure and implement various IT solutions and services. Troubleshoot and fix various IT hardware related issues, including liaising with 3rd vendors through to resolution. Troubleshoot, diagnose, and fix most Microsoft technologies (Cloud & On Premise) as well as third party applications/systems. Work directly with senior engineers, to resolve complex issues as well as assist in project roll outs. … years of experience in 1st line support. Microsoft Windows 10,11 and MacOS, iOS and Android and printers. Microsoft Server 2012, 2016, 2022 MicrosoftOffice365 Exchange & One Drive Microsoft Active Directory, Group Policy, DHCP and DNS An understanding of Wireless network technologies (UniFI) Understanding of SIP/IP Telephone Systems Understanding of Enterprise … a self-starter and have excellent time keeping management skills. Be organized, planful and prioritize varied workloads and work to strict deadlines. Knowledge of SharePoint. Desirable Certifications (Not Essential) Microsoft Certifications; Good understanding of Security; Firewalls/UTMs; Virtualsiation technologies; Hyper-V; VMware ESX; vSphere; vMotion configuration, management and support. Other skills and requirements. A great attitude! Good customer More ❯
Basingstoke, Hampshire, United Kingdom Hybrid / WFH Options
Castle Trust Group
understanding of the Windows Server, Linux and desktop operating systems. Strong knowledge in Core Services - Active Directory, EntraID, File Services, DNS, DHCP, GPO's, PKI etc Comprehensive understanding of M365 and InTune Strong understanding of Private/Public clouds, such as Hyper-V, Azure, AWS and GCP Comfortable with PowerShell scripting Knowledge & experience of vulnerability management tooling such as Qualys More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
documenting processes to drive continuous improvement. You’ll collaborate with internal teams and vendors, occasionally stepping into a technical lead role to deliver secure, scalable solutions. Technical Skills Required: Microsoft365 (Entra ID, Intune, SharePoint, Exchange Online) Microsoft Azure (AVD, VMs, Networking, Storage) Security tools (Defender, Sentinel, Purview, Mimecast) Backup & DR (Veeam, Azure Backup, ASR) Fortinet More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
InvitISE Ltd
We’re looking for a M365 Consultant for our growing, prestigious client in the data sector, based in London, on a permanent basis paying up to £65,000 plus great benefits. This role offers hybrid working with an expectation to be in the office 2–3 days per week. You’ll be joining a technical team focused on strengthening cloud … security and ensuring compliance across Microsoft Azure environments. This role will involve hands-on security engineering, working closely with infrastructure and DevOps teams, and supporting the adoption of Microsoft’s security toolset across the organisation. You will need proven experience with: Securing Azure environments in line with best practices - essential Microsoft Defender (Cloud, Endpoint, 365 … SC-100 (or working towards) One or more of MS-500/SC-400/SC-900 The following are desired: CISSP, CISM, CCSP Interested? Please apply below. M365 Consultant, M365 Engineer, Senior Cloud Security Engineer, Infrastructure Engineer, Azure Security Engineer, Azure Security Consultant, Cloud Security Consultant, Microsoft Security, Azure Sentinel, Defender, Purview, Compliance, Entra ID, Cloud Security, DLP More ❯
well as Application Support in person. The Engineer would focus on issues up to 2nd line and must show competency supporting bespoke/personalised versions of applications such as Microsoft 365. IT Support Engineer - Technical Skills/Experience required: Prior experience within an IT Support/2nd Line role Windows 10/11 – Administration and Support Supporting bespoke/… personalised versions of applications Application Support: Patching applications on server and application support on inhouse built applications. Microsoft EUC Stack Microsoft365 – Administration and Support Active Directory experience Experience with ticket management systems The IT Support Engineer is required to be onsite in Fareham, 5 days a week for the duration of the 6-month contract. More ❯
My Financial Services client is seeking to recruit a Microsoft Power Platform/Agentic AI Engineer on an initial 6 month contract based in London. It is hybrid and will require 3x days onsite per week. You will lead the development of intelligent, enterprise-grade AI solutions using Microsoft's low-code ecosystem. This role focuses on building … Copilot Studio agents, Power Automate workflows, and Power Apps that integrate with enterprise systems and leverage Azure OpenAI, Microsoft Graph, and Azure AI services. You will design and orchestrate agentic workflows that automate high-value tasks across banking functions such as compliance, risk, and document processing-while ensuring alignment with cybersecurity, data governance, and regulatory frameworks (e.g., EU AI … Act, FCA guidance). Accountabilities & Responsibilities Power Platform & Copilot Studio Development Design and build conversational agents using Microsoft Copilot Studio. Develop Power Automate flows triggered by AI agents or business events. Create Power Apps frontends integrated with GenAI services and enterprise data. Build and manage custom connectors to internal APIs and third-party services. Agentic Workflow Orchestration Architect multi More ❯
Hands-on experience with DNS, DHCP, Exchange Online, and network protocols. Competence in VMware ESXi, Veeam backup solutions, and firewall configurations. Administration of Google Workspace (G Suite), Chromebooks, and Microsoft365 (Teams, SharePoint). Experience managing 1st to 3rd line support operations. Strong understanding of IT security and safeguarding responsibilities. Desirable skills: Experience in the education sector. … Knowledge of school MIS systems. Microsoft or ITIL certifications. Familiarity with SCCM, VLANs, VOIP, mobile device management, and data governance. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to More ❯
Hands-on experience with DNS, DHCP, Exchange Online, and network protocols. Competence in VMware ESXi, Veeam backup solutions, and firewall configurations. Administration of Google Workspace (G Suite), Chromebooks, and Microsoft365 (Teams, SharePoint). Experience managing 1st to 3rd line support operations. Strong understanding of IT security and safeguarding responsibilities. Desirable skills: Experience in the education sector. … Knowledge of school MIS systems. Microsoft or ITIL certifications. Familiarity with SCCM, VLANs, VOIP, mobile device management, and data governance. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to More ❯
IT support providers (e.g. Bluespires) to escalate and manage more complex problems Managing user accounts, devices, software, backups, and general IT housekeeping Supporting and developing our cloud infrastructure — particularly Microsoft Azure Setting up new users, machines, and software when people join or change roles Monitoring system performance, licences, and security Keeping records of IT assets and processes up to … for someone who’s been working in a small IT team and is ready to step into a lead role. Essential Skills and Experience Good hands-on knowledge of Microsoft Azure and Microsoft365 Experience working with or alongside external IT support companies Strong general IT troubleshooting skills (hardware, software, networking) Good understanding of IT security More ❯
line technical support for desktops, laptops, printers, phones, and mobile devices Manage laptop imaging and deployment (WIM USB, MDT, SCCM, Intune, AutoPilot) Administer user accounts and permissions (Active Directory, Microsoft365, SharePoint, Teams, OneDrive) Support core networking protocols (DNS, DHCP, TCP/IP, LAN/WAN) Monitor system performance and assist with backups and disaster recovery procedures … s degree in IT, Computer Science, or related discipline 1-2 years' experience in technical support, ideally within banking or financial services Strong troubleshooting skills across Windows OS, Office365, and conferencing tools Solid understanding of cybersecurity principles and AV support Effective communication and stakeholder engagement skills Desirable: Exposure to Fortinet, Cisco switches, ManageEngine, Nagios Experience with scripting More ❯
Marlow, Buckinghamshire, South East, United Kingdom
Mobilus Limited
an open mind to helping out with basic PC and networking problems will be required. You will possess strong technical knowledge and commercial experience of working with the following: Microsoft365 solutions (Exchange, Entra, Intune etc.) SharePoint & Teams site management Windows Server Management, Active Directory, database management, group policy, security, user and group management Network, Firewall & IP … Telephony Windows and Apple Mac OS RDS/Terminal Services Microsoft Azure PowerShell The Technical Support Technician will be structured in their approach and have impressive technical and problem-solving skills. As well as being highly personable, they will need to be adaptable, efficient, open-minded and relish solving technical problems with effective and timely solutions. You will need … previous experience of working for an MSP (Managed Service Provider), as well as proven experience of onboarding and implementing solutions/Microsoft Tenancies for new customers. Your experience will ideally be in-line with 2 nd line support, or an experienced 1 st line support, ready to move into 2 nd line. A driving license is essential to allow More ❯
Nutfield, Redhill, Surrey, England, United Kingdom
Lynx Recruitment Ltd
3+ years in an MSP or similar IT environment Driving Liscence Strong grasp of Windows Server, Active Directory, VMware/Hyper-V, Citrix/RDS Networking: DNS, VPN, firewalls Microsoft365: Exchange Online, Teams, Entra ID Excellent troubleshooting and communication skills Team-oriented with a flexible, proactive mindset Package 22 days holiday (rising to 25) 5% annual More ❯
to ticket resolution Accurate ticket logging and documentation Technical support – Remote and on site, telephone and email diagnosis Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premises and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft365 Fundamentals qualification Get an introduction to Windows, Linux, and PowerShell Clear progression path: after apprenticeship completion, ongoing support for further skills development and career growth within the company. Apprenticeship Standard Information communications technician (level More ❯
expertise with team members to enhance overall service delivery. Requirements: Windows Desktop OS and Management Active Directory and Group Policy TCP/IP, DNS Server Virtualization: VMWare vSphere/Microsoft Hyper-V/Nutanix AHV Familiarity with Microsoft365 technologies, including: Collaboration tools: Teams, OneDrive, SharePoint Backup technologies Networking and Routing Competitive remuneration package. Comprehensive training More ❯