Engineer/1st Line & 2nd Line Technical Support Analyst you'll be the first point of contact for users, handling a wide range of issues from Google Workspace and Microsoft operating systems to classroom and meeting room technology. This role involves in-depth troubleshooting, managing new starter and leaver processes, and escalating more complex issues to specialist teams. As … chat. You'll log and classify all incidents and requests accurately and efficiently Advanced Troubleshooting and Resolution: Take ownership of complex end-user computing issues. From Google Workspace and Microsoft operating systems to Apple Macs and a variety of classroom and meeting room technologies, you'll resolve issues in-depth, escalating to third-party vendors when necessary Manage User … administering and troubleshooting: Google Workspace JamfPro MacBook MDM Mac OS/iOS Microsoft Windows 10/11 DNS and DHCP Other experience (nice to have) MicrosoftOffice365 EntraID/Active Directory Cyber Security Networking and WiFi Locker JumpCloud Papercut printing and print management Apple School Manager ITIL v3/v4 Foundation Certification Experience of working More ❯
Chelmsford, Essex, South East, United Kingdom Hybrid / WFH Options
Waterman Aspen Limited
APIs/custom connectors . Demonstrated use of AI prompts/AI Builder/Copilot within business apps. Strong requirements-gathering skills with non-technical stakeholders. Desirable: Dynamics 365 CE integration experience. Exposure to Azure (Functions, Logic Apps, Azure DevOps Pipelines). Power BI report-building to surface Dataverse/SharePoint data. Experience administering the Power Platform (Power … AI assets. Technical skills Essential: Advanced Power Fx , formula-driven UI logic, component libraries. T-SQL , Dataverse tables & relationships, security roles. API authentication (OAuth 2.0, Azure AD). Standard Microsoft365 toolset (Teams, SharePoint, Excel, Word, Visio). Desirable: Familiar with modern DevOps practices: solution branching, managed/unmanaged solutions, automated deployments. C# or JavaScript/TypeScript … for extending Dataverse or Azure Functions. Unit testing frameworks. Qualifications/certs Essential: Microsoft PL-400 or PL-100 (or equivalent experience). Desirable: PL-600 (Architect) or Dynamics 365 certifications. More ❯
Larkfield, Aylesford, Kent, England, United Kingdom
The Fortune Group
such as CompTIA accreditations or Microsoft MCP/MCSE and have direct experience of working with common MSP tools and technologies, such as RMM solutions, Azure and Office365 as well as a demonstrable knowledge of market leading Cyber security solutions. Essential experience Proficient knowledge of Microsoft OS 7-10 and Windows Servers Azure AD, Active … Directory, PowerShell, Windows Server & Hyper-V Office365 & Azure (excellent knowledge and management experience of SharePoint is a must) MDM Solutions Networking concepts TCP/IP, DNS, DHCP, VPN, LAN, WAN, SAN Market leading Firewalls, Switches and Wi-Fi solutions Market leading Backup and recovery solutions Market leading Cyber security solutions. Microsoft Intune Good communication skills, both More ❯
Southampton, Hampshire, South East, United Kingdom
Spectrum It Recruitment Limited
is a full-time office-based role, and the successful candidate must have full right to work in the UK without sponsorship. Skills required: MS Exchange Active Directory Office365 Cloud (Azure, AWS or Google cloud) Windows Server Server Virtualization (Hyper-V/VMWare) If you feel you have the skills and experience required for this opportunity, please More ❯
a team and interact professionally with end users. Willingness to learn and develop new skills - training will be provided. Full UK driving licence. Nice to Have: Knowledge of Office365, Exchange, Teams or Outlook. Backup systems experience. Familiarity with ITIL processes or service management tools. Key Benefits: Salary: £30,000 - £32,000 DOE Up to 5% bonus Industry More ❯
upgrades when required What You'll Need: 2+ years’ experience in a similar IT support or service desk role Excellent communication and customer service skills Solid technical knowledge of Microsoft365, Windows OS, Active Directory, and remote support tools Previous exposure to IT within a legal or professional services environment is highly desirable Experience with ServiceNow or … comparable ticketing systems Relevant IT certifications (e.g. CompTIA A+, ITIL, Microsoft) are a bonus A proactive, approachable attitude and a genuine passion for tech support If you're looking to build your career in a firm that values its people and offers exposure to modern tools and professional development, this could be the role for you. More ❯
High Wycombe, Buckinghamshire, England, United Kingdom
Graham Rose Recruitment
escalated tickets and small projects What You’ll Need: 6 months to 2 years of experience in a service desk, IT support, or technical support role Working knowledge of Microsoft365, Windows 10/11, basic networking, and Active Directory Experience using a ticketing/helpdesk system Strong troubleshooting, communication, and time management skills A customer-first … mindset and willingness to learn and adapt Desirable: CompTIA A+, Microsoft certifications, ITIL Foundation, or experience in an MSP environment What You’ll Get: A clear career path with mentoring and progression into 2nd/3rd line support or specialist roles Opportunities to work on IT projects and gain exposure to new technologies Ongoing training, professional development, and certification More ❯
Bletchley, Buckinghamshire, United Kingdom Hybrid / WFH Options
Triad
emissions from commercial transport Shape Role Summary As Triad's Power Platform Developer, you will play a pivotal role in designing, implementing, and maintaining scalable solutions built on the Microsoft Power Platform. You possess a deep understanding of Power Apps, Power Automate, Power BI, Dataverse, and C# and will be responsible for … translating business requirements into robust, efficient, and scalable Power Platform solutions Shape Key Responsibilities Develop, administer, and support Microsoft technologies, including Dynamics 365, SharePoint Online, the M365 suite, and bespoke applications built using the Power Platform. Deliver innovative solutions using Dynamics 365, Power Platform, and SharePoint Online across all stages of the software development lifecycle. … and Model-Driven Power Apps. Configure and customise Dynamics 365 and SharePoint Online, including the use of plugins, custom workflow assemblies, JavaScript, and extended Azure/Office365 capabilities. Work with Microsoft Power BI to support reporting and data visualisation requirements. Maintain an awareness of the broader Microsoft solutions suite and how different products More ❯
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
Triad
emissions from commercial transport Shape Role Summary As Triad's Power Platform Developer, you will play a pivotal role in designing, implementing, and maintaining scalable solutions built on the Microsoft Power Platform. You possess a deep understanding of Power Apps, Power Automate, Power BI, Dataverse, and C# and will be responsible for … translating business requirements into robust, efficient, and scalable Power Platform solutions.. Shape Key Responsibilities Develop, administer, and support Microsoft technologies, including Dynamics 365, SharePoint Online, the M365 suite, and bespoke applications built using the Power Platform. Deliver innovative solutions using Dynamics 365, Power Platform, and SharePoint Online across all stages of the software development lifecycle. … and Model-Driven Power Apps. Configure and customise Dynamics 365 and SharePoint Online, including the use of plugins, custom workflow assemblies, JavaScript, and extended Azure/Office365 capabilities. Work with Microsoft Power BI to support reporting and data visualisation requirements. Maintain an awareness of the broader Microsoft solutions suite and how different products More ❯
our clientis expanding and scaling its Cloud Marketplaces programme in partnership with leading cloud technology providers such as Microsoft and AWS. We are seeking a Sales Operations Associate to drive incremental new revenue through marketplace procurement channels. You will work closely with Sales and Partner Managers on pipeline activities, manage reporting and analytics using Excel, CRM, and Power BI … on deal status and success stories. Coordinate with the Credit Team to create, monitor, and close Azure Marketplace private offers. General Team Support Create and maintain online forms in Microsoft Forms. Onboard new hires to distribution lists, meetings, systems, and Teams/Slack channels. Manage shared Outlook inbox and direct inquiries appropriately. Curate and govern sales collateral and enablement … high-quality presentation materials. Qualifications & Experience Required: Bachelor's degree or equivalent experience. Strong business analysis skills, particularly in Excel (including VLOOKUP). Proficiency with CRM tools (Salesforce preferred), Microsoft365 (Teams, Outlook), and Power BI. Experience in process documentation, process engineering, and project management. Excellent written and verbal communication skills. Preferred: Experience in sales support or More ❯
experienced IT team members and gradually taking ownership of 1st line support tickets Helping maintain technical documentation and knowledgebase articles Gaining hands-on exposure to tools like Active Directory, Microsoft365, networking tech and more Learning how to troubleshoot OS, software, and infrastructure issues in a live environment What you'll bring A real passion for IT … GCSEs including English (Grade 5/C) and Maths (Grade 4/C) A Level 3 IT Support qualification or desire to work towards one Some familiarity with Windows, MicrosoftOffice, and networks is a bonus Why this role? You'll gain hands-on IT experience in a supportive, real-world setting - with a genuine path to a long More ❯
Basingstoke, Hampshire, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
Job Description We're looking for a proactive Dynamics 365 Support Analyst to join a well-established IT and Dynamics service provider. The role involves supporting a variety of client environments across cloud and on-prem setups, providing prompt issue resolution and system enhancements. You'll work … closely with customers and internal teams, helping to customise and develop Dynamics 365 solutions, while also contributing to project delivery. This role offers exposure to the full Microsoft stack and is ideal for someone with experience supporting or customising internal CRM systems who is looking to advance into consultancy or technical development. Roles and Responsibilities Handle incoming … and written communication skills Ability to work independently and as part of a small team Desirable Skills Familiarity with Power Apps and Power Automate Understanding of Active Directory and Microsoft365 Admin tools Exposure to JavaScript; interest in learning C#, React, HTML, and CSS Previous experience supporting CRM platforms Benefits Hybrid working (office attendance required during probation More ❯
to internal IT team members and third-party vendors as appropriate Support all end user business applications and systems including: Windows, Android and iOS device administration and lifecycle management, Microsoft365 application support, Azure and Intune management, Enterprise financial systems (IFS, Pronto, Sage and others) Liaise with 3rd party providers where appropriate for the support and on … genuine eagerness to learn new skills and grow your career is essential Flexible, proactive and process driven Ability to demonstrate effective communication with internal and external stakeholders ITILv4 understanding Microsoft Azure and Intune working experience Network Administration understanding and experience 2+ years in a IT support role and environment UK Driving licence - occasional travel required to regional office locations More ❯
need to be confident, reliable and able to think on your feet. We're after someone who's: Experienced in on-site IT support (ideally 3+ years) Skilled with Microsoft desktop and server tech (Windows 11, Microsoft365, etc.) Familiar with virtualisation tools like Hyper-V A great communicator with a calm, proactive approach Organised and More ❯
Brighton, East Sussex, South East, United Kingdom Hybrid / WFH Options
Ideal
projects, particularly in networking, infrastructure, and construction or facilities build-out environments. Certified in PMP, APM, PRINCE2, or equivalent. Technical Knowledge: Proven experience with Cisco, Palo Alto Networks, Fortinet, Microsoft365, Azure, and AWS. Hands-on familiarity with enterprise-grade networking, firewalls, Wi-Fi, structured cabling, physical security, and data centre technologies. IT Operations & Security: Solid understanding More ❯
knowledge of Windows 10/11 Good desktop troubleshooting skills across hardware and software Experience supporting AV systems Cable patching experience in comms rooms Service management tool experience Office365 (Exchange, Teams, OneDrive) Basic Knowledge of Active Directory Capable of working with users face-to-face, strong interpersonal skills Strong ownership mindset and attention to detail Basic Powershell More ❯
About you Applicants for the IT Support Administrator role will have: previous experience in a similar IT Support, 1st-2nd line, desktop support type position experience supporting Windows environments, O365/Azure, Intune, Active Directory/Entra ID excellent customer service and communication skills, with a passion for delivering excellent support On offer Salary circa £35-40,000 plus excellent More ❯
Fluent English is required and any additional languages are a plus. Exposure to at least two of the following skill sets are recommended Enterprise email solutions such as Exchange, O365, G-Suite, Lotus Dominoorworking knowledge of SMTP IT security related areas such as Vulnerability and Risk Management, Security Operations or Incident Response Data Loss Prevention (DLP), compliance and data privacy More ❯
Server platforms VMWare virtualisation technologies Be able to contribute to the 3rd level technical expertise across a Microsoft, Dell, and Citrix infrastructure. Exchange 2016/2019 Hybrid, Office365 and Azure AD PowerShell, including knowledge of scripting Understanding and expertise in security products and services Dell and Netapp hardware, including traditional 3-tier and HCI (VxRail/… Patch management Rapid 7 Experience of architecture/design principles An understanding of ITIL processes, including change and incident management Troubleshooting and analysis skills An understanding of networking essentials O365 configuration and support, including Exchange and Teams Experience in a technical support role within financial services sector Systems operations monitoring using PRTG or equivalent. Any of the following accreditations with More ❯
of working in protectively marked environments. VMware Azure Networking Automation (scripting ansible/powershell) Desirable skills: Kubernetes administration e.g. VMware TKGI VMware vSphere/vCenter/VCF. Azure/Microsoft365 administration. DevSecOps Tooling Elastic Nessus Application Packaging HashiCorp Terraform HashiCorp Vault Experience working in Agile sprints Responsibilities likely to include: Maintain, improve, and secure SiXworks' multi … team members. Work with IT infrastructure colleagues to improve SiXworks' 'Secure by Design' capabilities, internally and across its projects. Provide Infrastructure support to SiXworks' public cloud SaaS offerings (Office365) as well as project-based systems (public, private and hybrid clouds) in implementation and support lifecycles. Support Elastic upgrade and optimisation activity. Perform maintenance tasks on the infrastructure More ❯
such as CompTIA accreditations or Microsoft MCP/MCSE and have direct experience of working with common MSP tools and technologies, such as RMM solutions, Azure and Office365 as well as a demonstrable knowledge of market leading Cyber security solutions. Essential experience Proficient knowledge of Microsoft OS 7-10 and Windows Servers Azure AD, Active … Directory, PowerShell, Windows Server & Hyper-V Office365 & Azure (excellent knowledge and management experience of SharePoint a must) MDM Solutions Networking concepts TCP/IP, DNS, DHCP, VPN, LAN,WAN,SAN,NAS Market leading Firewalls, Switches and Wi-Fi solutions Market leading Backup and recovery solutions Market leading Cyber security solutions. Microsoft Intune Good communication skills, both More ❯
excel in this role. Their primary responsibility will be to provide hands-on support for the end-user technology environment and associated field devices. The technologies involved include the Microsoft productivity suite, desktop/laptop hardware, client-installed applications, meeting rooms, and video conferencing. The candidate should demonstrate expertise in the installation, configuration, administration, patching, upgrading, and problem resolution … a range of technologies, including Microsoft Windows environments (Win7, 10, 11) Active Directory DNS and DHCP services Configuration Management (SCCM) Microsoft Exchange (2010, 2016) Microsoft SharePoint Microsoft365 A good understanding of core network principles, end-user software installation, software life cycle management, managed print services, and audio/visual/meeting environments is essential. Additionally, working knowledge More ❯
excel in this role. Their primary responsibility will be to provide hands-on support for the end-user technology environment and associated field devices. The technologies involved include the Microsoft productivity suite, desktop/laptop hardware, client-installed applications, meeting rooms, and video conferencing. The candidate should demonstrate expertise in the installation, configuration, administration, patching, upgrading, and problem resolution … a range of technologies, including Microsoft Windows environments (Win7, 10, 11) Active Directory DNS and DHCP services Configuration Management (SCCM) Microsoft Exchange (2010, 2016) Microsoft SharePoint Microsoft365 A good understanding of core network principles, end-user software installation, software lifecycle management, managed print services, and audio/visual/meeting environments is essential. Additionally, working knowledge of More ❯
excel in this role. Their primary responsibility will be to provide hands-on support for the end-user technology environment and associated field devices. The technologies involved include the Microsoft productivity suite, desktop/laptop hardware, client-installed applications, meeting rooms, and video conferencing. The candidate should demonstrate expertise in the installation, configuration, administration, patching, upgrading, and problem resolution … a range of technologies, including Microsoft Windows environments (Win7, 10, 11) Active Directory DNS and DHCP services Configuration Management (SCCM) Microsoft Exchange (2010, 2016) Microsoft SharePoint Microsoft365 A good understanding of core network principles, end-user software installation, software lifecycle management, managed print services, and audio/visual/meeting environments is essential. Additionally, working knowledge of More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Hornetsecurity GmbH
by achieving and exceeding targets, with a strong ability to prioritize tasks and manage multiple conversations at once. You are comfortable using CRM systems (Salesforce preferred), LinkedIn Sales Navigator, MicrosoftOffice Suite, and lead generation tools. You are capable of working independently while also collaborating effectively within a team environment. Strong command of both written and spoken English is … awareness solutions that help companies and organisations of all sizes around the world. Its flagship product, 365 Total Protection, is the most comprehensive cloud security solution for Microsoft365 on the market. Driven by innovation and cybersecurity excellence, Hornetsecurity is building a safer digital future and sustainable security cultures with its award-winning portfolio. Hornetsecurity More ❯