projects - but behind every project is a powerful, secure, and innovative IT infrastructure. That's where you come in. We're looking for a 3rd Line Infrastructure Operations Specialist (M365 & Azure) to be a driving force in keeping our global systems running smoothly, securely, and efficiently. You'll be the go-to expert for Microsoft365 and … and project teams to ensure our systems are resilient, compliant, and always ready for business. Key Responsibilities Deliver and maintain core infrastructure services with operational excellence. Manage and support M365 services (Exchange Online, SharePoint Online, Teams, OneDrive, Intune, Entra ID). Administer Azure resources (VMs, storage, VNets, load balancers, EntraID) and security controls. Implement compliance and governance frameworks for M365 … and Azure administration. Strong understanding of Active Directory, Azure AD/EntraID, and identity/access management. Experience in ITIL-based change and incident management processes. Skills & Certifications: M365 - MS-900 (Fundamentals) & MS-102 (Expert) Azure - AZ-900 (Fundamentals) & AZ-104 (Administrator Associate) Proficiency with ITSM tools such as ServiceNow. Strong analytical, problem-solving, and communication skills. Desirable: Experience with More ❯
enthusiastic and motivated IT Support and Security Engineer to join our team. This role is ideal for someone early in their IT career who has a strong interest in Microsoft technologies and is eager to develop their skills within a supportive environment. The successful candidate will play a key role in maintaining and securing the IT infrastructure, supporting users … and contributing to the development of the digital strategy of the company. Key Responsibilities Provide IT support to internal users across the organisation. Monitor and manage security tools including Microsoft Defender. Assist in the administration of Microsoft Azure and Power Platform services. Support onboarding and offboarding processes including device setup and user access. Maintain documentation of IT systems … technologies and contribute ideas for innovation. Ensure compliance with data protection regulations and company policies Facilitate building and secure accessibility requirements on site Required Skills and Attributes Experienced with Microsoft365 toolsets to support end users Knowledge of MS Defender for threat detection monitoring A good understanding of IT support principles (ITIL desirable) A good understanding of More ❯
to be the first point of contact for clients, solving a wide variety of IT challenges every day. You'll be working with the latest technologies, gaining exposure to Microsoft365, Azure, Active Directory, networking, and security, no two days will ever be the same. The Role Provide 1st line IT support via phone, email, remote access … and occasional site visits Troubleshoot and resolve issues across hardware, software, networks, and Microsoft365 Administer Active Directory, Azure AD, Exchange, and Microsoft Teams Use RMM tools to proactively monitor and maintain client systems Log and manage tickets accurately, keeping clients updated and informed Contribute to knowledge sharing and process improvement What My Client Is Looking … For Previous IT support experience (MSP/helpdesk preferred but not essential) Knowledge of Windows 10/11, Microsoft365, Active Directory, and networking basics A natural problem-solver with great communication skills A proactive, customer-first mindset and eagerness to learn GCSEs including English and Maths; certifications such as CompTIA A+ are a plus Full UK More ❯
across their technology and workplace systems. The Programme Manager will lead the end-to-end delivery of the Modern Workplace portfolio, managing multiple workstreams and ensuring successful adoption of Microsoft365 and related technologies. This role will work closely with technical, operational, and business teams to define strategy, oversee programme delivery, and drive change across the organisation. … cross-functional teams to ensure outcomes are achieved on time, within scope and budget. Manage risks, issues, and dependencies, escalating where appropriate to ensure programme success. Drive adoption of Microsoft365, Intune, Entra ID, and other workplace technologies across all business functions. Provide leadership to other project managers and offer line management support as required. Engage stakeholders … Requirements of the Programme Manager (Modern Workplace): Extensive experience in programme management, with a proven track record delivering complex technology change programmes. Deep knowledge of Modern Workplace technologies, including Microsoft365, Intune, Entra ID, and related Microsoft stack tools. Experience with integrations and migrations from on-premise solutions to Microsoft 365. Strong stakeholder engagement skills More ❯
Workplace Engineer to join their team. The Senior Modern Workplace Engineer will be responsible for the design, implementation, and support of Modern Workplace solutions, with a particular focus on Microsoft365 and associated technologies. The successful candidate will act as a senior point of escalation, provide technical leadership, and ensure projects are delivered to high standards. Key … Responsibilities Provide advanced support of Microsoft365 services (Entra ID, Intune, Teams, SharePoint). Act as the technical escalation point for complex incidents and service requests. Deliver client-focused solutions that align with security and compliance best practices. Support migration and adoption projects across modern workplace platforms. Implement Conditional Access policies for secure access control Your Skills … and Experience Strong experience with Microsoft365, Intune, Teams, SharePoint, and related services. Excellent knowledge of Microsoft Defender, Sentinel & Azure AD Knowledge of PowerShell scripting Excellent problem-solving and communication skills. Relevant certifications (MS-500, SC-200, SC-300,AZ-500) desirable. More ❯
Workplace Engineer to join their team. The Senior Modern Workplace Engineer will be responsible for the design, implementation, and support of Modern Workplace solutions, with a particular focus on Microsoft365 and associated technologies. The successful candidate will act as a senior point of escalation, provide technical leadership, and ensure projects are delivered to high standards. Key … Responsibilities Provide advanced support of Microsoft365 services (Entra ID, Intune, Teams, SharePoint). Act as the technical escalation point for complex incidents and service requests. Deliver client-focused solutions that align with security and compliance best practices. Support migration and adoption projects across modern workplace platforms. Implement Conditional Access policies for secure access control Your Skills … and Experience Strong experience with Microsoft365, Intune, Teams, SharePoint, and related services. Excellent knowledge of Microsoft Defender, Sentinel & Azure AD Knowledge of PowerShell scripting Excellent problem-solving and communication skills. Relevant certifications (MS-500, SC-200, SC-300,AZ-500) desirable. More ❯
role blends traditional infrastructure expertise with cutting-edge cloud and modern workplace technologies. You’ll be at the forefront of designing and delivering technical solutions – from infrastructure upgrades to Microsoft365 and Azure migrations – all while shaping secure, scalable, and collaborative environments for clients. As a Technical Design Consultant, you’ll play a key role in guiding … businesses through transformation and ensuring solutions are delivered to the highest standards. What You’ll Be Doing Designing and implementing infrastructure solutions (servers, networking, cloud integration) Leading Microsoft365 and Modern Workplace deployments (Exchange Online, Teams, SharePoint, Intune) Supporting endpoint management and … security with Intune, Autopilot, and Defender Working with clients to assess environments and build transformation roadmaps Running technical workshops, producing documentation, and delivering handovers Troubleshooting complex hybrid infrastructure and M365 issues Keeping ahead of emerging technologies to ensure clients get the best solutions What We’re Looking For 3–5 years’ experience in infrastructure/M365 consulting (MSP or IT More ❯
other duties as required by the Professional Services Team Leader, Service Desk Manager or Head of Operations. Technical Skills Required: Windows Desktop (10,11): Install, configure, and troubleshoot issues. Microsoft365 : Basic understanding and troubleshooting of Microsoft365 software. Networking : Understanding and troubleshooting of networking, IP addresses, MAC addresses, DNS, internet connection issues, Wi … and understanding of structured cabling (tidy cable management is a must ). Advanced experience installing and maintaining networking and VoIP equipment. Advanced experience and knowledge of working with the Microsoft365 Platform. Advanced experience in clean workstation installations (tidy cable management for end-user devices, such as computers, monitors, printers, etc). Advanced experience working with vendors … Have Skills : Experience using a ticketing system/RMM tool and PSA software. Experience providing support via remote tools. Experience handling technical service tickets. Professional IT certifications such as Microsoft MCP, MCSA or MCSE, ITIL, ITSM, etc. Experience working either on a Helpdesk or for a Managed Service Provider (MSP)/IT Support Business. Produce and keep up to More ❯
UAE, and Pakistan. This is more than day-to-day support—you’ll shape and develop their IT and cloud infrastructure, ensuring secure, reliable, and scalable systems. With a Microsoft-focused environment (Windows Server, Microsoft365, Dynamics 365, Azure), you’ll have real ownership and variety in a role that blends support, projects, and … strategy. Key Responsibilities Act as escalation point for complex IT issues, ensuring quick resolution. Manage and optimise Microsoft365, Azure, and hybrid cloud environments. Install, configure, and maintain hardware, software, and network devices. Lead IT projects, rollouts, and new technology adoption. Deliver user training, create documentation, and drive best practices. Support information security initiatives (e.g. Cyber Essentials … policy, security standards, and continuous improvement. What We’re Looking For Solid 3rd line support background, ideally in an SME or fast-paced environment. Strong Microsoft/Office365 and Windows Server expertise. Experience managing hybrid cloud environments and delivering IT projects. Excellent troubleshooting, problem-solving, and communication skills. Desirable: Azure administration, Intune/Autopilot, scripting (PowerShell More ❯
Nutfield, Redhill, Surrey, England, United Kingdom
Searchability
MSP environment. What will you need? * Previous experience in a First line support or service desk role, ideally within an MSP* Strong knowledge of Windows 10/11 and Microsoft365 (Teams, Outlook, OneDrive, SharePoint)* Familiarity with Active Directory - password resets, user creation, and account management* Basic troubleshooting skills for hardware, printers, and networking issues* Excellent communication … environment* Keen to learn and progress technically, with a proactive mindset* A full UK driving licence is desirable for occasional on-site support What would be desirable? * Exposure to Microsoft Intune, Autopilot or Azure AD* Experience with remote monitoring and management tools (e.g., ConnectWise, Datto RMM)* Relevant IT certifications such as CompTIA A+, Microsoft365 Fundamentals … to . By applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS - First Line Support, Service Desk, IT Support, Microsoft365, Windows 10, Active Directory, Customer Service, Troubleshooting, MSP, Intune, Azure AD, CompTIA, ITIL, Technical Support, Helpdesk, Surrey More ❯
you, escalating issues to 2nd and 3rd Line Support. Your day to day will include: Dealing with Microsoft operating systems (e.g. Windows 11, Windows server, MicrosoftOffice365), networking and Active Directory Troubleshooting MS Office, antivirus software Analysing, prioritising and fixing all requests for both Head Office and Field staff and escalate issues to 3rd line … rollout of software updates for both Head Office and Field users (SCCM knowledge would be beneficial to this role) Overseeing stock allocation in the Computer Room Comprehensive support for Microsoft environments Advanced troubleshooting of MicrosoftOffice & security applications Incident management and resolution User account lifecycle management Hardware and device setup Backup and system monitoring Log analysis and proactive … What we need from you: Proven experience working in a Service Desk function/1st Line Support Strong expertise in Windows 10/11 Proven experience with MS Office365 Ability to work independently on 2nd line technical issues Strong understanding of Active Directory administration Expertise in Microsoft365 ecosystem – Support and configuration of Exchange More ❯
services Escalate complex issues to 3rd line/specialist teams where appropriate Configure and install hardware, software, and peripherals Manage user accounts, permissions, and access in Active Directory/Microsoft365 Support and maintain network infrastructure (switches, firewalls, VPNs, Wi-Fi) Document support work, solutions, and processes clearly Assist with IT projects and system upgrades as required … Skills and Experience Required 2+ years of experience in an IT support role (ideally 2nd line or service desk) Solid knowledge of Windows 10/11, Microsoft365, and Active Directory Experience supporting networks and basic understanding of switches, firewalls, and VPNs Familiarity with cloud technologies (Microsoft365, Azure) Strong troubleshooting skills and ability More ❯
ll be the first point of contact for IT support, resolving a wide range of technical issues and ensuring smooth day-to-day operations. With a strong focus on Microsoft365 and cloud technologies, you’ll play a key role in maintaining a secure and efficient IT environment. This is a fantastic opportunity for someone who thrives … UK offices, expanding your experience and network. What You’ll Do: Provide hands-on desktop support and manage ticket queues Troubleshoot hardware, software, and network issues Support and maintain Microsoft365 and Windows environments Handle device deployment, user onboarding/offboarding, and mobile management Collaborate with third-party vendors and internal teams Champion a security-first mindset … in all tasks What You’ll Bring: Experience with Microsoft365, Windows 10/11, Active Directory Strong communication and organisational skills A self-motivated, can-do attitude with a passion for learning Basic networking knowledge and familiarity with Apple iOS IT Support Technician Due to the volume of applications received for positions, it will not be More ❯
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
3rd Line Support/Project Engineer - Microsoft Cloud, Azure + M365 - Berkshire - £45,000 Do you want to be an exceptional 3rd line Support Engineer that gets heavily involved with final escalations in a dynamic, growing team? Are you based in Berkshire, Middlesex, Hampshire, Hertfordshire, Buckinghamshire, Oxfordshire or Surrey and commutable daily to Maidenbhead? Do you want an opportunity … as a technical mentor within the business. Key skills: Proven 3rd Line support experience in a busy MSP or IT Services environment Strong skills across Microsoft technologies - Azure, M365, Intune, AAD, Exchange, Entra Confidence dealing with major incidents, escalations and tricky support issues Comfortable with Scripting (eg PowerShell) and endpoint management tools A clear, confident communicator who enjoys solving … genuinely values training and development - get in touch! Apply online or Call Tim Davey for a quick turnaround. 3rd Line Support/Project Engineer - Microsoft Cloud, Azure + M365 - Berkshire More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
for a Cyber & Information Security Programme Manager to lead the delivery of security programmes for a major construction industry client. This role covers both on-premise information security and Microsoft Azure cloud security , with a strong emphasis on vendor and consultancy selection . The successful candidate will bring a hands-on background in cyber security , deep knowledge of Microsoft … Lead and manage cyber and information security programmes across cloud and on-prem environments Evaluate and select third-party vendors and consultancies to support programme delivery Oversee implementation of Microsoft security tools and frameworks Ensure alignment with compliance, governance, and regulatory standards Collaborate with internal stakeholders across IT, operations, and risk functions Support secure-by-design principles and Zero … Trust architecture Tech Environment: Cloud Security (Microsoft Azure): Microsoft Sentinel Microsoft Defender (Cloud, Endpoint, Office365) Microsoft Entra ID (Azure AD) Microsoft Purview Microsoft Intune Azure Security Center Information Security (On-Premise): Firewalls (e.g. Palo Alto, Fortinet) Intrusion Detection/Prevention Systems (IDS/IPS) Endpoint Protection Platforms (EPP) SIEM tools (on More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Lorien
Rate: £385 per day IR35 Status: Inside Role Overview We are seeking a skilled and detail-oriented Business Intelligence Analyst with a strong technical background in Power BI and Microsoft365 . This role is ideal for someone who thrives on transforming complex data into clear, actionable insights that support strategic decision-making across the business. Key … Responsibilities Design, build, and maintain interactive dashboards using Power BI. Integrate data from various sources including Excel, SharePoint, and other Microsoft365 tools. Collaborate with stakeholders to understand business needs and translate them into data-driven solutions. Ensure data accuracy, consistency, and integrity across reporting platforms. Support program management with relevant data insights and reporting. Continuously improve … reporting processes and identify opportunities for automation. Required Skills & Experience Minimum 3 years of experience in a data analytics or BI role. Strong proficiency in Power BI and Microsoft365 (Excel, SharePoint, Teams). Proven experience in dashboard creation and data management . Ability to interpret and communicate technical data to non-technical audiences. Familiarity with reporting More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Pareto
Account Executive (UK/EMEA) - Tech/SaaS | Remote Join a fast-growing, innovative SaaS company that empowers global organizations to simplify and secure their Microsoft365 environments. We're hiring an experienced Account Executive for our client - a leading player in the Microsoft365 ecosystem - to drive new business acquisition across mid-market … build rapport at all levels of an organization Adaptability, resilience, and a proactive attitude Passion for technology and continuous learning Bonus Points For: Additional language skills Knowledge of the Microsoft365 ecosystem Why Join? You'll be part of a company that: Supports over 20 million users worldwide Values collaboration , ownership , empathy , and respect Fosters a diverse More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
programme for a leading organisation in the construction industry. This transformation initiative spans 24-36 months and aims to significantly enhance the organisation's security posture across both cloud (Microsoft Azure) and on-premise environments , aligned to the NIST Cybersecurity Framework (CSF) and CIS Controls . Key Responsibilities Lead the end-to-end delivery of a multi-stream cyber … including NIST CSF and CIS maturity improvements Ensure compliance with internal policies, data protection laws, and industry standards Manage programme budgets and ensure value delivery Technology Environment Cloud Security (Microsoft Azure): Microsoft Sentinel Microsoft Defender (Cloud, Endpoint, Office365) Microsoft Entra ID (Azure AD) Microsoft Purview Microsoft Intune Azure Security Center Information … Data Loss Prevention (DLP) Candidate Profile Proven experience delivering large-scale cyber and information security programmes Strong hands-on background in cyber security and technical delivery Deep understanding of Microsoft Azure security architecture and tooling Experience managing third-party vendors and consultancies Familiarity with NIST CSF, CIS Controls, and ISO 27001 Excellent stakeholder engagement and communication skills Relevant certifications More ❯
5+ years' experience in infrastructure engineering, with exposure to solution design and architecture . Strong expertise in Microsoft Windows Server, Active Directory, Azure AD, and VMware virtualisation. Advanced Microsoft365 administration, including Exchange Online, SharePoint, Teams, and security features. Proficiency with Microsoft Intune, Autopilot, and modern endpoint management. Strong understanding of security architecture , including conditional … in enterprise environments. Familiarity with compliance frameworks (ISO 27001, NIST, Cyber Essentials) and security best practices. Strong problem-solving ability with excellent written and verbal communication skills. Certifications in Microsoft Azure, Microsoft365, or security disciplines (e.g. MS-102, AZ-305, SC-100) highly desirable. To find out more about Computer Futures please visit www.computerfutures.com Computer More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Adecco
M365 SME (2nd & 3rd Line) Rate - £500 (a day) Location - London (Hybrid) Duration - 3 months (Initially) Ir35 - Inside (Must use an umbrella company) We're seeking an experienced Microsoft365 Support Subject Matter Expert to provide 2nd and 3rd line technical support across a busy enterprise environment. Higher-education experience is advantageous but not essential. Key Responsibilities … Deliver advanced M365 administration and troubleshooting , including Exchange Online, Teams, SharePoint, OneDrive, and security/compliance features. Provide 2nd & 3rd line support , diagnosing and resolving complex issues escalated from the service desk. Implement and maintain governance, security, and best practices across the M365 platform. Support upgrades, integrations, and user adoption initiatives, collaborating with infrastructure and security teams. Create and maintain … documentation and knowledge articles to enhance first-line resolution. Skills & Experience Proven experience supporting and administering Microsoft365/O365 environments . Strong knowledge of Exchange Online, Teams, SharePoint, Intune, and Azure AD. Background in 2nd/3rd line IT support within medium-to-large organisations. Excellent problem-solving skills and ability to manage incidents through to More ❯
High Wycombe, Buckinghamshire, South East, United Kingdom
Marshall Resource Partners Ltd
and maintain LAN, WAN, VPN, and wireless network infrastructure. Configure and manage DNS, DHCP, VLANs, and routing. Support security best practices, including firewall administration, endpoint protection, and compliance. Cloud & Microsoft Services Administer and support Microsoft365 services (Exchange Online, SharePoint, Teams, OneDrive). Manage Microsoft Intune for device compliance, mobile management, and application deployment. Support … Support project delivery, migrations, and infrastructure enhancements. Required Experience & Skills Proven experience in a senior infrastructure or 3rd line IT support role. Strong background in VMware administration and troubleshooting. Microsoft Azure and Microsoft365 administration expertise. Hands-on with Intune and modern device management. Strong understanding of Windows Server, Active Directory, Group Policy, DNS, DHCP, VPNs More ❯
to execute and deliver on sales & budgets Administration tasks around back end office and help with lead generation Training Why choose our Azure Cloud Support Specialist Apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft365, Windows 10, AWS, Linux, PowerShell. 90% of QA More ❯
Bedford, Bedfordshire, South East, United Kingdom Hybrid / WFH Options
Total IT
and within budget Customer Satisfaction: 90%+ client satisfaction scores across projects Internal Impact: Positive colleague and business feedback on PMO effectiveness Software and Technology Competencies MicrosoftOfficeMicrosoft Project Microsoft Visio Microsoft365/Office365 SharePoint Power BI Skills, Knowledge and Experience Exposure to project methodologies (Prince2, Agile, Scrum, MSF … year Tailored professional and personal development plan High-performance computers for all employees Modern offices with breakout areas Flexible office/home working Interview Process Telephone screening (1015 minutes) Microsoft Teams interview Assessment task short case study/scenario exercise to demonstrate PMO thinking and stakeholder communication Face-to-face interview with our CEO HR call to discuss job More ❯
a professional and effective working relationship with customers and work colleagues at all levels and at all times. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 Information Communications Technician programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 Information Communications Technician apprenticeship programme enables the apprentice to: Learn on-premise and … cloud-enabled technologies and services. Learn technical content that aligns to and is relevant to employers and the market. Gain an Azure Fundamentals Qualification and a Microsoft365 Fundamentals Qualification. Get an introduction to Windows, Linux and PowerShell. Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft365, Windows More ❯
resolving technical issues. Provide 2nd line support for internal IT systems and services. Deliver remote and occasional on-site support to external MSP clients. Manage and resolve incidents across Microsoft365, Intune, and endpoint environments. Work with ITSM tools to track, escalate, and resolve incidents in line with SLAs. Follow ITIL-aligned processes for incident, problem, and … change management. Contribute to knowledge base articles, documentation, and process improvements. Assist in implementing new technologies and supporting project delivery where required. Key Skills & Experience: Strong background in Microsoft365 administration (Exchange Online, SharePoint, Teams). Hands-on experience with Microsoft Azure, Microsoft Intune/Endpoint Manager. Good understanding of Active Directory, Group Policy, DNS More ❯