We're Looking For Minimum 3 years' experience in a 1st line support role in a corporate setting Strong troubleshooting and diagnostic skills Familiarity with Microsoft technologies (Office365, AD, Exchange, SharePoint) Experience supporting Android/iOS devices and business telephony systems Working knowledge of IT networks (DNS, DHCP, VPN, etc.) ITIL Foundation certification (or willingness to More ❯
or multi-site environment and able to translate technical issues clearly for non-technical users. Essential Skills and Experience Microsoft Windows Server (2016–2022), roles and services Office365 deployment, migration, and administration Active Directory (Local and Azure), Group Policy management Virtualisation (Hyper-V/VMware) PC deployment tools such as SCCM, MDT, or WDS Networking configuration More ❯
documentation for use by supporting colleagues. Technical Skills Direct experience in a few of the following areas are required: Windows Server – 2008R2 – 2022 Active Directory/GPO Exchange/Office365 VMware ESXi (phone number removed) including vCentre Citrix – XenApp 7.15LTSR and above and NetScalers Microsoft Azure Networking – Cisco and HPE Aruba SANs – Ideally NetApp WiFi – Meraki and Unifi Backups More ❯
documentation for use by supporting colleagues. Technical Skills Direct experience in a few of the following areas are required: Windows Server - 2008R2 - 2022 Active Directory/GPO Exchange/Office365 VMware ESXi 6.0-7.0 including vCentre Citrix - XenApp 7.15LTSR and above and NetScalers Microsoft Azure Networking - Cisco and HPE Aruba SANs - Ideally NetApp WiFi - Meraki and Unifi Backups - Veeam More ❯
3rd Line Support Engineer, Systems Engineer, London, COR7398 A Microsoft focussed Systems Engineer, is urgently required to join a global organisation in their central London-based office. Joining a small highly skilled team of Service Desk Engineers, the 3rd Line Support Engineer will take ownership of my client’s global infrastructure, a hybrid (Azure and AWS) cloud environment! This … within a fast paced and diverse environment. The 3rd Line support Engineer will cover both BAU support and take a leading role on project work, working with the latest Microsoft technologies.This global organisation, which originated in Oxford is leading in global forecasting and modelling working with financial institutions across the globe. Truly, experts in their field, the environment is … for career advancement What’s required of the 3rd Line Support Engineer? Demonstrable 3rd line Windows server support experience Virtualisation through VMWare/Hyper-V Previous experience supporting Office365 Networking experience covering switches, firewalls, and VPNs Experience with cloud technologies – Azure and/or AWS Solid experience with both Exchange and Active Directory What Next? If you More ❯
improvements. Key Responsibilities: Technical Leadership & Escalation Act as the senior escalation point for complex 3rd-line infrastructure, cloud, and networking issues. Lead and govern technical delivery across: Azure, Office365, Windows Server SonicWall firewalls, VPN & security VMware/Hyper-V 3CX VoIP & supporting network infrastructure Own patching, maintenance standards, security alignment, and DR strategies. Ensure high-quality documentation … continuous service quality improvements and operational consistency. Desirable Skills These skills are beneficial but not core requirements for the role. Experience with CRM or PSA platforms (Salesforce, Dynamics 365, Autotask, etc.) Workflow automation using PowerShell, Power Automate, or SQL reporting Experience with internal system optimisation or business process automation Familiarity with ConnectWise, ServiceNow, or similar ITSM environments What More ❯
upgrade and maintain network, server, storage, and cloud platforms.Key Skills and Responsibilities: Extensive experience managing and enhancing Microsoft Active Directory domains in hybrid environments Hands-on expertise with M365/O365 setup, administration, and best practice implementation Proficient in deploying, managing, and maintaining Windows server and storage infrastructure. Experienced in platform backup and recovery strategy development and execution. Knowledgeable More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Opus Recruitment Solutions Ltd
Security Engineer – Microsoft XDR | £500 - £525 | 3 Month Initial | Inside IR35 | Fully Remote Opus are working with a key client on a Security Engineer contract to support the implementation of Defender XDR including hands on configuration, SIEM integration and related security solutions. This initial 3-month … contract can be completed on a fully remote basis and is determined as Inside IR35, offering £500–£525 per day. Key Skills : Microsoft Defender XDR: Endpoint, Identity, Office365, Cloud Apps Microsoft Sentinel: KQL, playbook development, SIEM optimisation Privileged Identity Management (PIM) and change control workflows Advanced threat detection, incident response, and threat hunting Log collection … via Azure Monitoring Agent and Firewall Management Centre Responsibilities: Configure and fine-tune Microsoft Defender XDR in line with approved designs Participate in Microsoft FastTrack engagements Integrate Defender XDR with Sentinel SIEM for enhanced detection and response Develop Kusto queries and automation playbooks Support PoC setup for Microsoft Copilot for Security Connect syslogs from on-prem servers More ❯
Technical Microsoft Lead - (Copilot, Agentic) - Bank - London Day rate: £500 - £700 (inside IR35) Duration: 6 months Start: ASAP My client is looking for a Technical Lead, you will architect, develop, and deliver agentic AI solutions for Copilot Catalyst engagement. You will lead the technical implementation of the agentic framework, leveraging Microsoft Copilot Studio, Power Platform, and related AI … AI solutions using Copilot Studio, Power Platform, and Azure AI Foundry. Architect and implement the Declarative Agentic Framework, embedding governance, controls, and compliance best practices. Develop and validate pilot M365 agents (e.g., for document search, reporting, digital colleague scenarios). Collaborate with the Engagement Lead, BA, and PM to define requirements, delivery plans, and success metrics. Guide the team on … promoting safe citizen development. Advise on integration patterns (MCP, A2A), security, and data handling. Engage with senior stakeholders to gather requirements, present solutions, and drive adoption. Stay current with Microsoft Copilot, Power Platform, and AI advancements; recommend adoption of new features. Ensure all solutions align with their compliance, governance, and risk management requirements. Required Skills & Experience Proven experience leading More ❯
3rd Line Managed Services Engineer Windows Server, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. My client is a fast expanding IT Services company that due to continued success are in the market for a proven 3rd Line Managed Services Engineer . As 3rd Line Managed Services Engineer you will … have a solid background in a fast paced MSP environment. You will have a broad range of technical skills across technology such as Windows Server, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. The 3rd Line Managed Services Engineer will be working proactively as part of the escalation (3rd Line … is a great opportunity to join a fast growing IT services company that can offer opportunities for ongoing technical and career development. 3rd Line Managed Services Engineer Windows Server, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. Windows Server, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP More ❯
looking for: 5–10 years in infrastructure or IT operations, ideally in a multi-site environment Strong knowledge of Microsoft tech – Entra ID, Intune, Azure, Active Directory, Office365 Skilled in DNS, VPNs, Citrix, scripting (PowerShell), monitoring, and firewall management Calm and structured under pressure – a safe pair of hands for business-critical systems Proven experience leading More ❯
Employment Type: Permanent
Salary: £60000 - £70000/annum £6.2k Car + 20% Monthly bonus
support escalation or lead during incident resolution Participate in the IT on-call rota providing 24x7x365 cover Profile A successful Infrastructure Engineer should have: Deep understanding of Windows Server, M365 and Linux operating system Expert understanding of cloud platforms - Azure (preferred), GCP. Expert knowledge of M365 Strong knowledge in Identity Management - Active Directory, EntraID, Azure AD Confident in the build More ❯
Windows, Office365, AD, VMWare (or Hyper-V), Networking, TCP/IP, DHCP, DNS, Firewalls, Routers, Switches, Remote access URGENT new permanent positions for 1-2 2nd Line Support Engineers. Based in West Kent offices full-time. A car driver is needed. Our client is looking to recruit experienced 2nd line support engineers to join its growing teams. … Broad IT tech skills needed across the Microsoft Stack. Good troubleshooting & problem-solving skills needed. Any current or recent experience in working for an MSP is advantageous. Interested? Please email a CV to Karen at Jump IT today More ❯
Job description Your responsibilities will include: • Designing solutions to meet requirements of business users using SharePoint online and other M365 tools. • Managing the migrations SharePoint 2010 to SharePoint Online or other solutions, including data mapping, transition planning, and implementing best practise. • Supporting migrated solutions in hyper care period following migration and troubleshooting issues. • Documenting work and handing over to BAU … improving the way the Bank of England uses SharePoint, M365 Apps for Business, OneDrive for Business, MS Stream and Power Apps and keeping up to date with the Office365 roadmap to be able to recommend changes that will benefit our users. • Engaging with external, 3rd party vendors for support purposes, and ensuring we drive value from our More ❯
support escalation or lead during incident resolution Participate in the IT on-call rota providing 24x7x365 cover Profile A successful Infrastructure Engineer should have: Deep understanding of Windows Server, M365 and Linux operating system Expert understanding of cloud platforms - Azure (preferred), GCP. Expert knowledge of M365 Strong knowledge in Identity Management - Active Directory, EntraID, Azure AD Confident in the build More ❯
on Windows OS and Active Directory. Key Responsibilities: Provide first-line technical support via phone, email, and ticketing system. Troubleshoot and resolve issues related to Windows 10/11, MicrosoftOffice, printers, and basic hardware. Manage user accounts and permissions using Active Directory. Escalate complex incidents to 2nd/3rd line teams where appropriate. Maintain accurate records of all … Desk or IT Support role. Strong working knowledge of Windows desktop environments. Hands-on experience with Active Directory (user management, group policies, password resets, etc.). Familiarity with Office365 and remote support tools. Excellent communication and customer service skills. Ability to troubleshoot technical issues methodically and patiently. MUST HAVE a UK driving license and your own car More ❯
on Windows OS and Active Directory. Key Responsibilities: Provide first-line technical support via phone, email, and ticketing system. Troubleshoot and resolve issues related to Windows 10/11, MicrosoftOffice, printers, and basic hardware. Manage user accounts and permissions using Active Directory. Escalate complex incidents to 2nd/3rd line teams where appropriate. Maintain accurate records of all … Desk or IT Support role. Strong working knowledge of Windows desktop environments. Hands-on experience with Active Directory (user management, group policies, password resets, etc.). Familiarity with Office365 and remote support tools. Excellent communication and customer service skills. Ability to troubleshoot technical issues methodically and patiently. MUST HAVE a UK driving license and your own car More ❯
Server estate (from (Apply online only) to 2022) and deploy SCCM. Cloud Migration: Assisting in the migration of specific, non-core workloads from the on-prem VMware environment to Microsoft Azure. If you are a 3rd line specialist who thrives in a complex hybrid environment—comfortable modernising on-prem systems one day and migrating to the cloud the next …/2016 to 2022). Hands-on deployment and configuration of SCCM for managing the hybrid estate. Executing the migration of on-prem virtual machines and services to Microsoft Azure. Providing 3rd line support, maintenance, and performance monitoring for the core VMware ESX & vSphere environment. Acting as the final technical escalation point for complex infrastructure issues. Supporting and maintaining … MS365 administration. Desirable "Nice-to-Have" Skills: Desktop Virtualisation (Azure VDI). Cisco networking (Switches, Routers, ASAs). SharePoint or SQL Server. Backup solutions (e.g., Rubrik). Industry certifications (Microsoft, VMware, Cisco) What's on Offer This is an exceptional opportunity to join a major standardisation project and make a significant, hands-on impact on a company's IT More ❯
contact 3rd party suppliers to resolve post-migration issues REQUIREMENTS - Experience of Windows migrations/deployments- Strong customer service skills with a user-first mindset- Good knowledge of Office365 and Microsoft technologies- A positive, problem-solving approach with excellent communication skills- Previous experience as a Windows Deployment Engineer or 2nd Line Desktop Support Engineer More ❯
london, south east england, united kingdom Hybrid/Remote Options
Mass General Brigham
setting. - Ability to document workflows and business processes. - Strong interpersonal skills to effectively communicate with both technical and non-technical staff. - Problem-solving skills. - Knowledge of MicrosoftOffice365 and other popular office productivity solutions Additional Job Details (if applicable) Physical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly %) Lifting Occasionally (3-33%) 20lbs More ❯
the migration process. What We're Looking For: Experience with Windows 11 migrations and Workspace One deployment. Strong customer service skills with a user-first mindset. Good knowledge of O365 and Microsoft technologies. Familiarity with Apple Macs and their integration within a Windows environment. A positive, problem-solving approach with excellent communication skills. Experience & Requirements: 2-3 years in More ❯
completed in a timely manner and KPI’s/SLA’s are adhered to. Independently manage IT projects. Utilise Microsoft Defender for security monitoring. Manage Windows Servers, Intune, O365, and Azure infrastructure. Deploy Azure environments. Configure and maintain equipment. Experience required for the Lead Service Desk Engineer: Experience within a managerial/lead IT support role, administering KPI’s … and SLA’s. Experience across the Microsoft technology stack – Defender, Intune, M365, Windows servers ect. Previous experience administering an Azure environment (Azure Virtual Desktop, Entra ID ect.). Knowledge of the ITIL framework. Desirable: Experience with Dynamics 365 Business Central, and security/CompTIA certifications. Apply now to speak with VIQU IT in confidence. Or reach out More ❯
2nd Line Service Desk Analyst - Managed Services Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN My client is a well established yet fast growing MSP based in London that is in the market for a proven 2nd Line Service Desk Analyst ideally coming from a MSP setting. As 2nd Line Service Desk Analyst you will be … with a proven background in supporting escalated tickets. The 2nd Line Service Desk Analyst will have a broad and solid range of technical skills covering tech such as Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN. This is a fast paced MSp environment and as such you will be comfortable working in a pressurised yet fun … satisfaction and top class levels of customer service. This is an office based role with occasional customer site visits across London. 2nd Line Service Desk Analyst - Managed Services Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN Connectwise, M365, Windows Server, Azure, Active Directory, Networking More ❯
their IT Team to support Devices used by staff and students. As well as having typical 2nd Line experience across the Microsoft tech stack - Windows 11, Active Directory, O365, Local Network and Hardware support, you'll more than know your way around Intune and be able to demonstrate experience of managing multiple software deployments across devices, managing policies, Licensing … but there will be requirements to visit other locations on a monthly basis (2-4 visits a month). Essential experience: - IT Support to 2nd Line level - Windows 11 - O365 (AD, Entra, Exchange, OneDrive) - Intune (Managing and maintaining software deployment, policies, licensing, access management) Bonus Experience: - Networking and running patch cables Given the nature of the role candidates will need More ❯
iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware) Skills/Abilities Windows Server, Active Directory and Microsoft Operating Systems Virtualisation Technologies - particularly HyperV Cloud Technologies - Office365/Azure Experience of leading on installations of servers and networks Ability to make proactive decisions when an ICT emergency occurs. Outstanding levels of customer service with positive & pro-active More ❯