compliance, data integrity, audit controls, and access management. Provide ERP insights and financial analysis to senior stakeholders. Ensure ERP systems meet performance, availability, and SLA targets. Continuously improve ERP-related tools, support processes, and documentation. Non-Negotiable Experience Required: 10–15 years’ hands-on Oracle ERP experience, including functional or More ❯
compliance, data integrity, audit controls, and access management. Provide ERP insights and financial analysis to senior stakeholders. Ensure ERP systems meet performance, availability, and SLA targets. Continuously improve ERP-related tools, support processes, and documentation. Non-Negotiable Experience Required: 10–15 years’ hands-on Oracle ERP experience, including functional or More ❯
Basingstoke, Hampshire, South East, United Kingdom
Experis
and handling ECR processes with customer authorities * Proactively identifying and resolving technical issues, working with third parties when necessary * Ensuring system performance remains within SLA parameters * Supporting continuous improvement through adoption of new tools, technologies and best practices What We're Looking For * Strong hands-on experience with Juniper or More ❯
and handling ECR processes with customer authorities * Proactively identifying and resolving technical issues, working with third parties when necessary * Ensuring system performance remains within SLA parameters * Supporting continuous improvement through adoption of new tools, technologies and best practices What We're Looking For * Strong hands-on experience with Juniper or More ❯
Managers, and suppliers, maintain accurate databases, and provide regular reporting. They will act as the first-line contact for Operational Support escalations and support SLA/KPI delivery. What youll bring? Strong IT skills (MS Outlook, Excel, Word) with proven ability to manage people, prioritise tasks, and meet deadlines. A More ❯
stock Work with internal teams planning for forecasted orders Administer router management platform(s) used for all configuration Manage and complete outstanding cases within SLA timescales Working within the Service Desk Team to support second line hardware queries Monitor queue on Zendesk ticketing system for outstanding order requests to be More ❯
Maidenhead, England, United Kingdom Hybrid / WFH Options
Wireless Logic Ltd
stock Work with internal teams planning for forecasted orders Administer router management platform(s) used for all configuration Manage and complete outstanding cases within SLA timescales Working within the Service Desk Team to support second line hardware queries Monitor queue on Zendesk ticketing system for outstanding order requests to be More ❯
reading, south east england, united kingdom Hybrid / WFH Options
Wireless Logic Ltd
stock Work with internal teams planning for forecasted orders Administer router management platform(s) used for all configuration Manage and complete outstanding cases within SLA timescales Working within the Service Desk Team to support second line hardware queries Monitor queue on Zendesk ticketing system for outstanding order requests to be More ❯
of selling pricing through the Channel to ensure consistency Maintaining pricing and channel reporting tools and reporting Key Performance Indicators: EMEA Revenue & Gross Margin SLA for review of special pricing requests On Time delivery of channel data At Targus we are an equal opportunity workplace. We value diversity in our More ❯
and end of job reports are fed back to the client in a timely manner meeting the clients expectations and making sure that any SLA agreements are being met. Youll be able to manage risk and ensuring all quality and health & safety requirements are met, work closely with the internal More ❯
strong KPIs dashboards. Provide ongoing support and maintenance for digital asset management. Conducts gap analysis of both existing and potential systems and solutions. Ensure SLA’s and KPI’s are continually reviewed, and expectations are met. Skills Required: Strong analytical skills and the ability to analyze complex business processes and More ❯
strong KPIs dashboards. Provide ongoing support and maintenance for digital asset management. Conducts gap analysis of both existing and potential systems and solutions. Ensure SLA’s and KPI’s are continually reviewed, and expectations are met. Skills Required: Strong analytical skills and the ability to analyze complex business processes and More ❯
/7 coverage for high priority incidents. Collaborate with the Major Incident Team and IT Service Assurance Lead. Work with SaaS suppliers to meet SLA requirements and review services. Review and manage vulnerability reports and knowledge articles. Key Accountabilities: Ensure high-quality, efficient IT services. Assist in service resolution to More ❯
/7 coverage for high priority incidents. Collaborate with the Major Incident Team and IT Service Assurance Lead. Work with SaaS suppliers to meet SLA requirements and review services. Review and manage vulnerability reports and knowledge articles. Key Accountabilities: Ensure high-quality, efficient IT services. Assist in service resolution to More ❯
Engineer Hours - 11am-7pm - Mon-Friday Ensure fault is managed through to successful resolution. • Investigate the customer network to board level according to servicelevelagreement if stated. Maintain customer equipment manuals, network drawings and circuit databases accurately and efficiently. • Follow customer instructions when performing installation and configuration work on More ❯
Engineer Hours - 11am-7pm - Mon-Friday Ensure fault is managed through to successful resolution. • Investigate the customer network to board level according to servicelevelagreement if stated. Maintain customer equipment manuals, network drawings and circuit databases accurately and efficiently. • Follow customer instructions when performing installation and configuration work on More ❯
sets in regard to Purchase orders Managing queues and workflows of the project coordination team, ensuring balanced work distribution across the team to meet SLA targets Responsible for reviewing individual and team performance against key performance indicators and ensuring all servicelevel agreements are achieved Inducting, training, motivating and coaching More ❯
sets in regard to Purchase orders Managing queues and workflows of the project coordination team, ensuring balanced work distribution across the team to meet SLA targets Responsible for reviewing individual and team performance against key performance indicators and ensuring all servicelevel agreements are achieved Inducting, training, motivating and coaching More ❯
london, south east england, united kingdom Hybrid / WFH Options
Fortray Global Service Limited
the Network Analyst, Service Ops team and Engineering teams with escalated problems · Identify opportunities to improve our service to our customer base, so that SLA's are exceeded, and customer feedback is consistently high · Helping colleagues both within and outside of the Engineering team for any issues related to our More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Fortray Global Service Limited
the Network Analyst, Service Ops team and Engineering teams with escalated problems · Identify opportunities to improve our service to our customer base, so that SLA's are exceeded, and customer feedback is consistently high · Helping colleagues both within and outside of the Engineering team for any issues related to our More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Atomic Weapons Establishment
units and vendors. Strong acumen to understand the business needs and ability to manage services in a very dynamic environment. Knowledge and experience with SLA's, OLA's, and Contracts in insourced or outsourced environments. Knowledge and experience with Agile and Lean process methodology. You'll need to have the More ❯
london, south east england, united kingdom Hybrid / WFH Options
Advanced Resource Managers
definition, list views, dynamic forms) Salesforce Experience Cloud site building experience Expertise on Out of the box capabilities of Service Cloud including Entitlements/SLA Management Implementation of complex Salesforce Flows Able to develop robust and advanced Salesforce Lightning Web Components (inc. familiarity with HTML, CSS, JavaScript) Knowledge of Salesforce More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Advanced Resource Managers
definition, list views, dynamic forms) Salesforce Experience Cloud site building experience Expertise on Out of the box capabilities of Service Cloud including Entitlements/SLA Management Implementation of complex Salesforce Flows Able to develop robust and advanced Salesforce Lightning Web Components (inc. familiarity with HTML, CSS, JavaScript) Knowledge of Salesforce More ❯
Long service recognition and awards Working Hours: Monday to Friday 8am - 5pm Key Responsibilities: Oversee and manage all reactive maintenance requests in line with SLA requirements Act as the primary point of contact for client communications regarding service operations Manage internal processes for purchase order requests and service-related information More ❯
in-7 shift rota covering 24/7/365. The role involves maintaining and troubleshooting fixed/mobile telecom equipment, managing tickets to SLA standards, updating documentation, and performing risk assessments. Tasks also include street cabinet work, preventative maintenance, site surveys, and reporting. Engineer will be required to respond More ❯