126 to 150 of 303 Service Delivery Jobs in the South East

Support Administrator (for the sales and service Dept) Our client is seeking a Support Administrator to join their support Team. The candidate will play a vital role in ensuring the smooth day-to-day running of our service operations and supporting our sales processes. This is a dual-function role that involves front-line customer interaction, technician scheduling … and administrative support to the sales team. The successful candidate will be confident in managing incoming service requests, liaising with technicians, preparing quotes, and following up on sales enquiries. Support Adminstrator responsibilities for Service and sales Key Responsibilities: Service Adminstrator: Act as the first point of contact for incoming service calls and customer queries, providing professional … and helpful responses. Manage the service desk, logging service requests, scheduling jobs, and dispatching technicians accordingly. Maintain the daily technician rota and ensure appointments are scheduled efficiently based on priority, geography, and availability. Communicate job details to technicians and ensure they are equipped with the correct information and resources. Monitor technician job progress and update customers where necessary More ❯

fantastic clients, and an excellent working environment. Committed to delivering high-touch IT support to the property sector, specifically skyscrapers , our aim is to provide the highest levels of service coupled with a great working environment. Overview of the position: The Business Development Coordinator, is a pivotal role within our dynamic team, This individual will champion our core values … of flexibility, quality, knowledge, and teamwork, orchestrating our 24/7/365 service delivery Job Description We are looking for a highly motivated Business Development Coordinator to join our Sales team. In this role, you will be responsible for supporting the sales team with day-to-day sales administration and customer service duties. Your main responsibilities … sales staff, and scheduling appointments. Keeping our CRM ( Halo ) up-to-date, ensuring all opportunities are logged and up-to-date. Co-ordinating and improving the Sales Process, including delivery, working closely with finance and procurement and our operations team. Driving marketing incentives, promoting new products/services to prospects, and producing monthly reporting on Sales function to the More ❯

considering long-term sustainability in all our decisions. In this new role, you will support GPS in expanding and leveraging a network of international partners. This will enable the delivery of professional services skills and capabilities to meet the needs of our customers in regions and territories outside of our core operating countries of the UK, France, and Germany. … develop the partner network (using due diligence, financial analysis, as well as contracting principles and methodologies). Strong relationship management skills are essential, including procurement, negotiation, relationship management, and service portfolio skills. You will also work collaboratively with colleagues across the organization to create a more joined-up partner ecosystem. What youll do Development of a Professional Services International … in the qualification of international opportunities, advising on the best use of the existing international partner network and/or the need to source potential new partners to provide delivery capabilities. Working collaboratively with Partner Management colleagues across Computacenter you will source the most appropriate skills and experience (CVs/profiles) to meet customer requirements to ensure quality delivery More ❯

2nd/3rd Line IT Support Engineer, Oxford, COR7382 Are you an experienced IT Support Engineer looking to take ownership of projects and technical delivery within a growing MSP? This could be the perfect next step for you! The Role As a 2nd/3rd Line IT Support Engineer, you’ll play a key role in delivering IT projects … handling escalations, and ensuring smooth service delivery for a range of customers. You’ll manage and deliver Microsoft 365 and Azure environments, perform on-site and remote support, and contribute to improving systems, documentation, and customer experience. This is a varied and hands-on role that combines project delivery with high-level technical support. The Company Our … client is a fast-growing Managed Service Provider with a strong technical foundation and a culture built on growth, collaboration, and innovation. They offer a fantastic environment for engineers who want to make a real impact. The position is primarily remote with some work from their Oxford offices, and client site visits as required. What’s Required? The ideal More ❯

Job Description This position is within a shared service which supports a wide array of customers with distinct needs. Flexibility to apply your skills across various accounts will be essential to support the team's overarching objective of delivering exceptional customer service and ensuring robust estate maintenance. Key Responsibilities: Manage and maintain the virtualisation environment Windows Server administration … Advanced troubleshooting and problem resolution for complex infrastructure issues Apply best practice principles to optimise service delivery and operations BAU Support activities Server infrastructure monitoring and lifecycle management Your experience: Experience working in a 3rd Line support role Experience supporting MS Office applications Active Directory & Group Policy VMWare vSphere Infrastructure, VMWare Horizon Microsoft System Centre Trellix and/ More ❯

technical escalation point, lead infrastructure projects, and contribute to pre-sales solution design. You'll work closely with internal teams, school stakeholders, and third-party providers to ensure seamless service delivery and continuous improvement. Key Skills Required: Windows Server (2012-2019), Active Directory Familiarity with VMware and/or Hyper-V Strong hands-on experience with networking (LAN … support across Hertfordshire Act as a senior escalation point for complex technical issues Collaborate with Account Managers to scope and design technical solutions Maintain technical documentation and contribute to service improvement Build trusted relationships with school stakeholders and internal teams What You'll Get: Competitive salary up to £38,000 DOE Hybrid working: 1 day in Stevenage office More ❯

Role We are seeking a seasoned interim ERP Programme Director to lead a strategic Microsoft Dynamics transformation programme within a leading Facilities Management organisation. This role will oversee the delivery of a multi-faceted Dynamics/CAFM migration, aligning technology with operational excellence across property services, maintenance, compliance, and workforce management. These programmes have interdependencies to a wider post … s people, payroll and time and attendance system. Roll-outs will hang off key milestones from this programme. Your role will be primarily focused on the client's hard service Dynamics roll out and Maximo to Concept migration programmes. Key Responsibilities: Lead the programme team of 20-30 people on the end-to-end delivery of Microsoft Dynamics … across a Facilities Services organisation. Own and lead the end-to-end delivery Maximo to Concept migration programme. Align programme outcomes with FM-specific business processes including asset lifecycle management, reactive and planned maintenance, helpdesk operations, and mobile workforce scheduling. Collaborate with operational leads, IT, finance, and compliance teams to ensure seamless integration and adoption. Establish programme governance, risk More ❯

Technical Support Team Leader Empower Teams. Elevate Support. Lead with Impact. We're on the hunt for a dynamic Technical Support Team Leader to drive service quality, streamline support operations, and champion a customer-first mindset. In this pivotal role, you'll shape and enforce service standards, collaborate across teams, and lead continuous improvement efforts — all while ensuring … and is committed to continuous learning and improvement. THE ROLE We're looking for a proactive and experienced Technical Support Team Leader to oversee our support operations and drive service excellence. This role is key to ensuring incidents and problems are resolved efficiently, service levels are consistently met, and our support function continues to evolve through continuous improvement. … support team, manage incoming requests, enforce SLAs, and foster a culture of continuous improvement. Incident & Problem Management: Oversee resolution processes, escalate complex issues, maintain documentation, and implement escalation procedures. Service Delivery: Ensure SLAs and KPIs are met, apply best practices, analyse support trends, and uphold IT and security policies. Stakeholder Engagement: Communicate effectively across teams, provide regular updates More ❯

digital discussions, including bid support (e.g. CCS, Scape). Promote and articulate the value of digital services to clients and stakeholders. Support the development of new digital offerings and service lines. People & Collaboration Lead and coordinate a network of regional PPC digital superusers, ensuring consistent rollout and adoption of digital tools. Work closely with the disciplines to embed digital … and confidence across the business. Data & Innovation Oversee data collection processes to support analytics, reporting, and AI-driven insights. Explore and implement AI, automation, and emerging technologies to enhance service delivery and operational efficiency. Collaborate with service teams to digitise traditional processes and develop new digital-first solutions. Candidate Profile Essential Proven experience in a digital leadership More ❯

Job Title: Head of Networks Location: London Department: Infrastructure & Technology Reports To: Director of Infrastructure/CIO Role Overview The Head of Networks will own the strategy, design, and delivery of the organisation’s network infrastructure across all European data centres, offices, and customer environments. This pivotal leadership role ensures that all network solutions are secure, scalable, resilient, and … policies, and governance frameworks to ensure consistency, compliance, and scalability across the enterprise. Lead continuous improvement initiatives, driving innovation, automation, and standardisation in network design and operations. Architecture, Design & Delivery Oversee the end-to-end design, implementation, and optimisation of LAN, WAN, SD-WAN, VPN, and wireless solutions across all environments. Manage enterprise routing, switching, VLAN segmentation, firewall policies … business and technology needs. Act as the trusted technical adviser to senior stakeholders and executives on network strategy, connectivity, and resilience. Cultivate strong relationships with key vendors, partners, and service providers to ensure quality and cost-effective delivery. Candidate Profile Essential Experience & Skills Proven track record in leading enterprise network strategy and operations across multi-site or data centre More ❯

Job Title: Head of Networks Location: London Department: Infrastructure & Technology Reports To: Director of Infrastructure/CIO Role Overview The Head of Networks will own the strategy, design, and delivery of the organisation’s network infrastructure across all European data centres, offices, and customer environments. This pivotal leadership role ensures that all network solutions are secure, scalable, resilient, and … policies, and governance frameworks to ensure consistency, compliance, and scalability across the enterprise. Lead continuous improvement initiatives, driving innovation, automation, and standardisation in network design and operations. Architecture, Design & Delivery Oversee the end-to-end design, implementation, and optimisation of LAN, WAN, SD-WAN, VPN, and wireless solutions across all environments. Manage enterprise routing, switching, VLAN segmentation, firewall policies … business and technology needs. Act as the trusted technical adviser to senior stakeholders and executives on network strategy, connectivity, and resilience. Cultivate strong relationships with key vendors, partners, and service providers to ensure quality and cost-effective delivery. Candidate Profile Essential Experience & Skills Proven track record in leading enterprise network strategy and operations across multi-site or data centre More ❯

Job Title: Head of Networks Location: London Department: Infrastructure & Technology Reports To: Director of Infrastructure/CIO Role Overview The Head of Networks will own the strategy, design, and delivery of the organisation’s network infrastructure across all European data centres, offices, and customer environments. This pivotal leadership role ensures that all network solutions are secure, scalable, resilient, and … policies, and governance frameworks to ensure consistency, compliance, and scalability across the enterprise. Lead continuous improvement initiatives, driving innovation, automation, and standardisation in network design and operations. Architecture, Design & Delivery Oversee the end-to-end design, implementation, and optimisation of LAN, WAN, SD-WAN, VPN, and wireless solutions across all environments. Manage enterprise routing, switching, VLAN segmentation, firewall policies … business and technology needs. Act as the trusted technical adviser to senior stakeholders and executives on network strategy, connectivity, and resilience. Cultivate strong relationships with key vendors, partners, and service providers to ensure quality and cost-effective delivery. Candidate Profile Essential Experience & Skills Proven track record in leading enterprise network strategy and operations across multi-site or data centre More ❯

Application Support Manager - Investment Banking - London/Hybrid (Key skills: Application Support, Service Delivery, ITIL, Salesforce, Figaro, Invu, Snowflake, Power BI, Incident Management, Problem Management, Change Management, Application Lifecycle, Team Leadership, SLA Management, Vendor Management, Stakeholder Engagement, Continuous Improvement, Risk & Compliance, Investment Banking) Are you an experienced leader in application support, skilled in managing business-critical systems in … high-pressure environments? Do you excel at leading teams, improving service processes, and partnering with stakeholders to deliver operational excellence? If so, this could be your next challenge. Our client, a leading global investment bank, is seeking an Application Support Manager to oversee mission-critical applications across their front-to-back office operations. You will manage a skilled support … resources to BAU and project needs, and manage stakeholder communications during high-impact events. You'll work closely with development, product, and project teams to ensure smooth transitions from delivery into production support, maintaining stability and performance. Experience in some or all the following technologies is needed: Figaro, Invu, Salesforce, Power BI, Snowflake. Training will also be provided for More ❯

with an award-winning, managed services company looking after a range of clients up and down the country? This is an excellent opportunity for an apprentice to join the Service Desk team and to undertake a Level 3 IT Support Technician Apprenticeship. We're looking for enthusiastic apprentices with an appetite for IT and a positive attitude to be … to begin their career in IT, who is comfortable talking to people, confident, friendly and has a great attitude to work. You will ensure the highest level of customer service is provided to all of our customers and you will be working with some of the latest technology systems. Communication with customers will take place over the phone and … via email whilst utilising fault-finding programmes that assist you to diagnose and fix customer problems remotely. Customer service is key to success in the role – living our values are woven through everything you do to guarantee that our service delivery is second to none. What you will be doing Provide 1st line support for the Service More ❯

head office and client locations. This is a high-impact, client-facing role with a focus on building and nurturing long-term partnerships, executing structured sales plans, and enhancing service delivery across a dynamic portfolio of partners. Key Responsibilities Partner Planning & Strategy Own and manage the partner portal as a central resource for communications and engagement. Develop and … relationships with new and existing partners. Drive cross-selling and up-selling opportunities through and with partners. Act as a key point of escalation and expectation management across sales, delivery, and contract lifecycles. Coordinate internal teams to align with partner expectations and ensure delivery excellence. Bid & Tender Collaboration Work with presales, delivery, and bid teams to create More ❯

quality 2nd and 3rd line support across business-critical applications. You’ll work closely with internal teams and external suppliers to maintain application availability, improve performance, and ensure excellent service delivery within agreed SLAs. Key Responsibilities Provide 2nd and 3rd line support for a range of applications, ensuring incidents and problems are resolved quickly. Work with development, testing … Develop and maintain monitoring and alerting systems using tools such as SolarWinds and Azure Application Insights . Coordinate software releases and maintenance activities (patching, upgrades, etc.). Support continual service improvement initiatives and contribute to IT strategy and roadmaps. Participate in an on-call rota to support production environments. Skills & Experience Required 10+ years of IT experience, with extensive … complex enterprise environments. Proficient in troubleshooting, analysis, and problem resolution. Experience with monitoring tools (e.g. SolarWinds , Azure Application Insights ). Excellent stakeholder management and communication skills. Knowledge of ITIL service management processes . Ability to work collaboratively across multiple teams and business units. Experience in creating and maintaining technical documentation. What’s in It for You Competitive salary and More ❯

during peak periods Are you ready to lead with purpose and make a real impact? Join AQA as a Help Desk Supervisor and become a key part of our Service Delivery team, supporting examiners across the UK during live marking series. In this dynamic role, you'll lead a team of help desk agents, provide expert second-line … ensure smooth operations and timely resolution of queries. Acting as a key contact for escalated technical issues, providing second-line support and expert advice. Assisting with rota planning, training delivery, and continuous improvement projects-bringing fresh ideas and helping shape better ways of working. Creating and delivering training materials to help desk agents, empowering them to provide excellent support. … Building strong relationships with internal teams and external awarding organisations to maintain high service standards. Stepping in for the Help Desk Manager when needed, contributing to incident management and reporting. What's in it for you? Generous Annual Leave: 25 days of annual leave, increasing to 30 days with service, plus all Bank Holidays and additional Christmas office More ❯

contact for assigned client accounts, ensuring the highest level of satisfaction by maintaining proactive communication, managing renewals, invoicing, and delivery. You will work closely with internal teams to coordinate service delivery, address issues promptly, and update CRM systems consistently. Additionally, the role involves identifying new business opportunities within sectors such as healthcare, defence, and finance, using tools like … and career development. The role includes competitive remuneration, performance-based incentives, health and wellness benefits, and mentorship from experienced sales professionals. If you are motivated by delivering excellent client service, expanding business opportunities, and working within a forward-thinking organisation, this role provides an excellent platform to develop your career in an engaging and supportive setting. More ❯

play a crucial role in providing 1st line technical support for telecom and IT systems. Your responsibilities will encompass technical investigation, problem solving, and ensuring the highest level of service delivery to our clients. The engineering role will allow for up to 2 days working from home post passing probation. This will be an office based and on … Company events Company pension On-site parking Work from home Application question(s): Do you live within a 45 Minute Commuting distance of the office? (TN11 9HW) Experience: Customer service: 1 year (preferred) Licence/Certification: Full (Manual) UK Driving Licence (required) Work authorisation: United Kingdom (required) Work Location: In person More ❯

play a crucial role in providing 1st line technical support for telecom and IT systems. Your responsibilities will encompass technical investigation, problem solving, and ensuring the highest level of service delivery to our clients. The engineering role will allow for up to 2 days working from home post passing probation. This will be an office based and on … Company events Company pension On-site parking Work from home Application question(s): Do you live within a 45 Minute Commuting distance of the office? (TN11 9HW) Experience: Customer service: 1 year (preferred) Licence/Certification: Full (Manual) UK Driving Licence (required) Work authorisation: United Kingdom (required) Work Location: In person More ❯

services (Azure, M365, Intune). Collaborate with cross-functional teams to modernize legacy systems and consolidate IT environments. Act as a key contact for European technology operations, ensuring smooth service delivery and innovation. What you get from this.... Fully Remote – Work from anywhere, with occasional travel for onboarding and special projects. Generous Benefits – 25+ days holiday, matched pension More ❯

infrastructure role involving systems administration, proactive monitoring, and implementation of approved changes to ensure optimal performance across critical platforms. Youll collaborate closely with internal teams and stakeholders, contributing to service delivery and operational excellence. Whats on Offer: Salary: £50k DOE 10% DV clearance bonus 5% company bonus Benefits pack 10% employer pension, 26 days leave plus banks More ❯

including patching , IAM , endpoint protection , and monitoring Own and optimise disaster recovery , business continuity , and compliance ( ISO 27001 , GDPR , FCA ) Oversee third-party vendors to ensure performance, SLAs, and service delivery are met Embed DevOps principles and automation to increase efficiency and reliability What You’ll Bring Proven experience in IT infrastructure operations and Microsoft Azure Deep technical More ❯

including patching , IAM , endpoint protection , and monitoring Own and optimise disaster recovery , business continuity , and compliance ( ISO 27001 , GDPR , FCA ) Oversee third-party vendors to ensure performance, SLAs, and service delivery are met Embed DevOps principles and automation to increase efficiency and reliability What You’ll Bring Proven experience in IT infrastructure operations and Microsoft Azure Deep technical More ❯

including patching , IAM , endpoint protection , and monitoring Own and optimise disaster recovery , business continuity , and compliance ( ISO 27001 , GDPR , FCA ) Oversee third-party vendors to ensure performance, SLAs, and service delivery are met Embed DevOps principles and automation to increase efficiency and reliability What You’ll Bring Proven experience in IT infrastructure operations and Microsoft Azure Deep technical More ❯