126 to 150 of 163 Service Delivery Jobs in the South East

technical leadership for signalling-related projects, produces high and low-level designs, and collaborates with internal stakeholders and vendors to support network evolution and service delivery. Key Responsibilities Design signalling solutions for core voice network platforms, including IP STP, DSC (DRA/DEA), IMS, and Legacy voice core nodes. ...

Service Manager The Role This is an opportunity for you to join us as a Service Manager, becoming part of an established service management team responsible for the day-to-day operation of our business-as-usual support services. This role includes line management responsibilities, supporting … developing a team of Support Desk Engineers to ensure daily operations run effectively and smoothly. As a Service Manager, you will be helping maintain our key performance indicators, service levels, and promote excellent customer service. You will produce and analyse customer reports, ensuring data is clear and serve ...

become the firm's first dedicated data specialist. You will help shape how the firm uses data, AI and knowledge assets to improve legal service delivery. You will work closely with lawyers, IT, Risk, Finance, Marketing and innovation colleagues to build data models, develop reporting, support AI-ready knowledge ...

Build and execute strategic account plans for all key customers to ensure long-term partnerships. - Drive sales growth through strong relationship management and consistent service delivery. - Introduce new product developments and expand product ranges within accounts. - Collaborate with internal teams across Sales, Marketing, Commercial, Finance, and Operations for seamless ...

seeking an experienced hire to oversee day-to-day technology operations across a modern Microsoft environment. This is a senior operational role focused on service ownership, supplier management and stakeholder engagement rather than hands-on technical administration. Working across Technology, Risk, Compliance, Data and Change functions, you will ensure … transformation. Key Responsibilities Oversee the operational performance of core Microsoft technologies, including Microsoft 365, Azure, identity and endpoint management services. Manage and challenge managed service providers and technology partners, including service reviews, SLA management, incident escalation, root cause analysis and remediation tracking. Ensure device and endpoint compliance issues ...

Track satisfaction signals and proactively resolve risks to maintain a 95%+ retention rate. Account Profitability: Manage scope creep and align client pricing with delivery costs. Contract Compliance: Manage accurate documentation, client records, and timely renewals. Client Growth: Conduct QBRs, identify whitespace, and lead consultative upsell/cross-sell … relationship practices and log accurate data within the CRM. The ideal candidate will have: 3+ years in B2B tech/MSP Account Management or Service Delivery. Commercially Astute: Understands unit economics, gross profit margins, and ROI articulation. Client-Facing: Confident running strategic business reviews with stakeholders at all levels. ...

Life Safety). Safety Leadership: Oversee site-specific Risk Assessments and Method Statements (RAMS) and govern the Permit to Work system to guarantee safe delivery across all internal and subcontractor works. Technical Appointments: Act as or oversee on-site Authorised Persons (AP) and Competent Persons (CP) for High Voltage … team of Supervisors, Multi-Skilled Day/Shift Engineers, and Contract Support personnel. Subcontractor Governance: Procure and audit specialist third-party contractors, ensuring their service delivery aligns strictly with site safety protocols and high presentation standards. What We Are Looking For Essential Requirements: Proven Track Record: Demonstrable experience ...

Service Delivery Technical Consultant) London/Orpington (Hybrid Initially, reverting to full remote) £55,000 - £70,000 + Benefits About the role We're looking for a Technical Consultant to join a growing Professional Services team delivering software implementations, SQL data migrations and systems integration projects for leading … migration plans and implementation guides Work directly with customers to gather technical requirements and provide technical guidance Troubleshoot migration and implementation issues throughout project delivery You'll ideally have experience withEssential Microsoft SQL Server SQL scripting Data migration ETL processes Data mapping Data conversion and transformation Customer-facing software ...

outsourcing arrangements, franchising, intellectual property, manufacturing and data protection. With a clear emphasis on building long-term client relationships, collaboration and high-quality service delivery, the firm continues to invest in its people and foster a supportive and inclusive working culture. Your new role This is an excellent … skills and broaden your commercial understanding. Strong communication skills and a collaborative mindset are key, alongside a commitment to delivering high standards of client service and contributing positively to team performance. What you'll get in return You will join a supportive and inclusive firm that places real emphasis ...

have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand ...

national regulation body in the UK is seeking a Chief Digital and Information Officer to lead their digital transformation and enhance service delivery. The successful candidate will drive strategic leadership in technology integration, oversee information governance, and manage stakeholder relationships. Applicants should have a strong background in cybersecurity ...

Keep our helpdesk system up-to-date with accurate ticketing and resolution logs. Collaboration: Work closely with various teams to ensure seamless communication and service delivery. Customer Interaction: Engage with our clients and staff, ensuring they feel valued and supported throughout their experience with us. What We're Looking ...

Strategic Change Within West Berkshire Council E-Personnel Recruitment is delighted to be recruiting on behalf of West Berkshire Council for an experienced Interim Service Lead (Projects) to join their Transformation, Customer & ICT Department. This is an excellent opportunity for an accomplished local government leader with a strong background … transformation, programme delivery and project management to lead a high-performing Projects Service during an important period of organisational change. The Role You will lead the Projects Service within the Transformation, Customer & ICT Department, providing strategic leadership and ensuring the successful delivery of key corporate projects ...

Strategic Change Within West Berkshire Council E-Personnel Recruitment is delighted to be recruiting on behalf of West Berkshire Council for an experienced Interim Service Lead (Projects) to join their Transformation, Customer & ICT Department. This is an excellent opportunity for an accomplished local government leader with a strong background … transformation, programme delivery and project management to lead a high-performing Projects Service during an important period of organisational change. The Role You will lead the Projects Service within the Transformation, Customer & ICT Department, providing strategic leadership and ensuring the successful delivery of key corporate projects ...

Strategic Change Within West Berkshire Council E-Personnel Recruitment is delighted to be recruiting on behalf of West Berkshire Council for an experienced Interim Service Lead (Projects) to join their Transformation, Customer & ICT Department. This is an excellent opportunity for an accomplished local government leader with a strong background … transformation, programme delivery and project management to lead a high-performing Projects Service during an important period of organisational change. The Role You will lead the Projects Service within the Transformation, Customer & ICT Department, providing strategic leadership and ensuring the successful delivery of key corporate projects ...

function. Youll work closely with senior technical stakeholders, support carrier-grade network operations, drive operational improvements, and play a key role in network architecture, service continuity, disaster recovery planning, and major customer network projects. Its an excellent opportunity for someone who enjoys ownership, leadership, and solving complex networking challenges … live production telecoms environment. Youll be leading from the front in a business where infrastructure sits at the core of service delivery, giving you the chance to influence technical strategy, improve operational maturity, and build a clear pathway toward senior leadership and Chief Technology Officer level progression. Required ...

leadership position where you will take responsibility for the day-to-day operational management of a mission-critical facility, ensuring the highest levels of service delivery, technical excellence and customer satisfaction. You'll lead a team of skilled engineers, oversee critical infrastructure, and ensure all maintenance activities … safely and on schedule. Maintain compliance with all contractual KPIs, SLAs and Health & Safety legislation. Build and maintain excellent working relationships with clients, ensuring service levels consistently exceed expectations. Manage contractors, including supervision, permits and quality of work. Coordinate quotations and surveys for remedial and project works. Respond ...

fantastic opportunity to step into a key role where you will oversee a team of skilled IT support engineers, ensuring the highest level of service delivery to a client base click apply for full job details ...

repairs, managed print (MPS), conference-room AV and VIP support, Tech Bar services, hardware builds, and software support as part of the wider service delivery model. Due to account requirements, applicants should be sole UK national and either hold or be willing to undergo DV clearance. Location, Working ...

presentations to communicate results to internal and external stakeholders Support the development & testing of other analysis and simulation tools to improve product performance and service delivery. Requirements: 3 years of experience Has developed complex models & simulations in MATLAB/Simulink, ideally using meteorological data, of involving networks/communications ...

Application upgrades and the implementation of new functionality. The identification and implementation of process/technical improvements. Provide help, advice and assistance with the delivery of support and training services. Skills and Experience Required Strong technical experience in NEC Housing Management software Oracle Databases, relationships and SQL scripting experience … have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. Hyde is a disability confident employer and we are here to support you with any reasonable ...

lead IT services for Orchard Therapeutics. Hybrid role based in Hammersmith, UK, reporting to corporate IT leadership. You will drive strategy, governance, and service delivery across the Orchard landscape, ensuring regulatory compliance and alignment with Kyowa Kirin's direction, while coaching teams and partnering with senior stakeholders. #J ...

will align business priorities across both organisations and ensure ongoing value from Majesco investments. This role sits at the intersection of customer leadership, service delivery, and executive engagement, requiring deep insurance technology knowledge and the ability to coordinate global teams. #J-18808-Ljbffr ...

successful candidate will lead MDR analysts and day-to-day operations, ensuring operational quality, timely incident handling, effective customer communication, consistent reporting, and continuous service improvement. As part of the Managed Detection and Response team, you will help deliver best-in-class monitoring, detection, and response services that proactively … What you will do Lead day-to-day MDR operations, overseeing case queues, analyst workloads, SLA performance, escalations, and resource allocation to ensure consistent service delivery. Guide and review incident investigations, validating findings, assessing business impact, recommending response actions, and ensuring appropriate escalation management. Serve as a key point ...

summary Act as a first point of contact for IT support requests via phone, email and facetoface. Take ownership of incidents and service requests, resolving issues within agreed timeframes. Diagnose and troubleshoot hardware, software and system faults. Escalate complex issues appropriately whilst maintaining accountability. Deploy authorised software and manage … user accounts across multiple platforms. Contribute to IT projects and service improvements. Work collaboratively with thirdparty managed service providers. Participate in shift and oncall rotas. Main duties of the job As an IT Operations Engineer , youll be a key part of the team responsible for keeping our digital ...