126 to 150 of 252 Service Delivery Jobs in the South East

Account Executive (IT Services) Ready to drive growth and build lasting relationships in the dynamic IT services sector? Our client, a leading managed IT Service Provider with almost 50 years of operation across the UK and Ireland , is entering an exciting new phase of growth and seeking a proactive, results-driven Junior Account Executive. This is your chance to … warm leads to expand the client base. Solution Architect: Prepare and deliver compelling sales presentations and tailored proposals. Collaborative Partner: Work seamlessly with internal teams for flawless product/service delivery and outstanding customer service. Achieve & Exceed: Meet and surpass sales targets and performance metrics. Market Insight: Stay informed on industry trends, market conditions, and competitors to provide More ❯

Account Executive (IT Services) Ready to drive growth and build lasting relationships in the dynamic IT services sector? Our client, a leading managed IT Service Provider with almost 50 years of operation across the UK and Ireland , is entering an exciting new phase of growth and seeking a proactive, results-driven Junior Account Executive. This is your chance to … warm leads to expand the client base. Solution Architect: Prepare and deliver compelling sales presentations and tailored proposals. Collaborative Partner: Work seamlessly with internal teams for flawless product/service delivery and outstanding customer service. Achieve & Exceed: Meet and surpass sales targets and performance metrics. Market Insight: Stay informed on industry trends, market conditions, and competitors to provide More ❯

documentation. Background in infrastructure/networks and experience supporting change initiatives securely. Working towards or holding CISSP, GCIA, Security+, CCNA/CCNP, or similar certifications. Familiar with ITIL-based service delivery, security hardening, and working cross-functionally. Desirable: Degree in Computer Science or equivalent experience. Understanding of ISO27001, Cyber Essentials, and AAF frameworks. What We Offer Competitive salary … week in the office 25 days holiday (plus option to buy/sell) Flexible bank holidays Generous pension match scheme Annual discretionary bonus Healthcare cash plan and digital GP service Life Assurance (4x salary) discounts and perks from high-street retailers Paid volunteering day Staff referral scheme Employee Assistance Programme for you and your household Tailored Flexible Benefits Scheme More ❯

documentation. Background in infrastructure/networks and experience supporting change initiatives securely. Working towards or holding CISSP, GCIA, Security+, CCNA/CCNP, or similar certifications. Familiar with ITIL-based service delivery, security hardening, and working cross-functionally. Desirable: Degree in Computer Science or equivalent experience. Understanding of ISO27001, Cyber Essentials, and AAF frameworks. What We Offer Competitive salary … week in the office 25 days holiday (plus option to buy/sell) Flexible bank holidays Generous pension match scheme Annual discretionary bonus Healthcare cash plan and digital GP service Life Assurance (4x salary) discounts and perks from high-street retailers Paid volunteering day Staff referral scheme Employee Assistance Programme for you and your household Tailored Flexible Benefits Scheme More ❯

a fast-growing business that values progression and performance What will you do? As IT Project Manager , you'll take end-to-end ownership of projects within our SME delivery team. From coordinating kick-off meetings to ensuring accurate billing and documentation, you'll ensure every project runs smoothly and exceeds expectations. Your key responsibilities will include: Reviewing and … smooth project setup Managing multiple projects from start to finish, ensuring all internal teams are aligned and deadlines are met Providing regular communication to customers and stakeholders throughout project delivery Tracking progress, monitoring forecasts, and ensuring timely completion Gathering feedback from customers and engineers to identify and respond to changes in scope Escalating issues internally or externally as needed … Commitment to results, targets, and delivering quality outcomes Nice to have A formal Project Management qualification (e.g., PRINCE2, Agile) is desirable but not essential Previous experience in an IT service delivery environment Why join Focus Group? We're proud to be a workplace where people thrive, grow, and truly feel part of something special. We were recognised as More ❯

Account Manager at Tunstall, you will work as part of the Regional Commercial Team in a sales role in support of the Sales Director, National Sales Manager and Operational Service Manager to ensure Tunstall grows its market share across the assigned region in the Health Housing and Social Care (H&SC) sectors. The Ideal candidate: You will have experience … paternity, adoption and shared parental pay entitlements, Private Health Insurance, Dedicated 24/7 employee benefits platform 'Verlingue' that include things like: free eye tests, retail discounts, EAP WeCare service - including a 24/7 online GP and mental health counselling service, Boost your learning and growth through access to a Talent Library with over 800 courses, covering … Your day-to-day responsibilities will include: Building a strong pipeline business by identifying new leads on a regular basis, Converting leads to prospects through gaining insight into their service delivery models, Educating prospects on new models of integrated health and care provision, Utilising a combination of transactional and consultative approaches to win new business, Actively targeting adjacent More ❯

data security, compliance, and business needs. Collaborate with internal stakeholders including IT, Legal, InfoSec, and Finance to align procurement activity with strategic objectives. Monitor and manage vendor performance, ensuring service delivery against contractual obligations. Conduct market analysis and benchmarking to ensure competitive pricing and innovation in sourcing. Support software license audits and ensure ongoing compliance with vendor terms. More ❯

Graduate Support Analyst, Customer Support, Excel, COR7294 Are you a recent graduate with a passion for customer service, problem-solving, and Excel skills? If so, this could be the ideal opportunity to kick-start your career!My client, a forward-thinking Oxfordshire-based organisation, is looking for a Customer Service Specialist/Graduate Support Analyst to join their … with a small, collaborative team, using your technical skills to enhance customer interactions. You’ll be responsible for handling customer queries, streamlining processes, and providing insights to improve their service delivery. Your contribution will directly influence how the business engages with its clients and ensures satisfaction. The Company You’ll be joining an innovative organisation delivering cloud-based technology … facing environment Solid experience with Excel Analytical mindset and a passion for problem-solving Bonus: Experience with CRM systems What’s Next? If you’re excited about this Customer Service Graduate role and want to learn more, I’d love to chat! Feel free to reach out via phone or email. Alternatively, apply now to start your journey with More ❯

Graduate Support Analyst, Customer Support, Excel, COR7294 Are you a recent graduate with a passion for customer service, problem-solving, and Excel skills? If so, this could be the ideal opportunity to kick-start your career! My client, a forward-thinking Oxfordshire-based organisation, is looking for a Customer Service Specialist/Graduate Support Analyst to join their … with a small, collaborative team, using your technical skills to enhance customer interactions. You'll be responsible for handling customer queries, streamlining processes, and providing insights to improve their service delivery. Your contribution will directly influence how the business engages with its clients and ensures satisfaction. The Company You'll be joining an innovative organisation delivering cloud-based technology … facing environment Solid experience with Excel Analytical mindset and a passion for problem-solving Bonus: Experience with CRM systems What's Next? If you're excited about this Customer Service Graduate role and want to learn more, I'd love to chat! Feel free to reach out via phone or email. Alternatively, apply now to start your journey with More ❯

time insights, helping people live more independently and safely. As a growing company at the forefront of assistive technology, we combine cutting-edge innovation with a deep commitment to service excellence. We're proud to be making a meaningful difference-and we're just getting started. The Role We're looking for a strategic and hands-on Head of … Operations to lead and optimise our operational performance across supply chain, logistics, customer support, and service delivery. This is a pivotal leadership role, responsible for ensuring our services are delivered efficiently, reliably, and with exceptional quality. You'll oversee the development and implementation of KPIs and dashboards to monitor performance and drive continuous improvement. Working closely with the Head More ❯

networks, backups, and security systems. Act as a subject matter expert, contributing to strategy, governance, and technology roadmaps. Lead the Technical Support team, manage escalations, and ensure high-quality service delivery. Represent the team at CAB meetings, reviewing and approving infrastructure changes. Oversee and influence budgets: £4M operational contracts £4M capital projects £2M Microsoft cloud spend £1.5M outsourced services More ❯

maintaining security pro SEO Optimization: Optimising website content for search engines to improve online visibility and traffic. Vendor Management: Liaising with IT vendors and managing relationships to ensure smooth service delivery. Integration of New Technologies: Researching and evaluating emerging technologies to propose their integration into existing systems for increased efficiency or functionality. Collaboration Tool Management: Supporting the setup, management More ❯

Senior Delivery Manager (DV Security Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes … a hybrid position, working out of our site in Reading. Your future duties and responsibilities We are looking for an experienced Programme Manager to take on the role of Delivery Lead for a major bid. This position requires DV clearance, though there will be time for the right candidate to obtain this level of clearance. We seek an experienced … consultant with extensive experience in delivering large-scale service and delivery programmes as well as leading large bids. The bid will be based near CGI's Reading office, with an expectation of some time spent on the client site. We are looking for experience delivering programmes including Applications Integration, Security, and Testing Services, with potential expansion into Infrastructure More ❯

Job Title Field Service Engineer MRI - London Job Description Job Posting Description In this role, you have the opportunity to make life better Looking at the challenges the world is facing today Philips' purpose has never been more relevant. The world and our customers' needs are changing faster than ever before and while we are proud of what we … do more. That's why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs. The purpose of this Field Service Engineer is to support the technical needs of Philips Imaging customers and customer service partners. Would you like the challenge to work both individually and as part of … and software system failures using established procedures and information. Determining most cost effective repair/solution to minimize customer downtime. Actively participating in an ongoing rotation with the Field Service Engineer team, providing customers with direct remote support in a 5 by 7 working pattern. You are a part of a regional team of collaborative Field Service Engineers More ❯

Job Title: Senior Service Designer Location: London Day Rate: £600 - £700 inside IR35 Contract Length: 6 Months Working Style: Hybrid 2-3 days in Office Join our client, a leading organisation in Central Government, as a Senior Service Designer ! This is your opportunity to shape the future of public services and make a real difference. What You'll … coordinate design initiatives within multidisciplinary teams. Tackle complex problems in public infrastructure while designing services at scale. Collaborate on the innovative "AI Customer Experience Frontier" programme to redefine public service delivery. utilise research and analytics to understand user needs and test service designs. Champion accessibility and inclusion, ensuring compliance with legal standards. Engage in co-design activities, fostering … in stakeholder engagement and navigating senior design decisions. Passionate about inclusive and accessible public services. Agile and adaptable, thriving in a collaborative setting. Desirable Skills: Experience across the full service lifecycle. Background in government, public sector, or charity organisations. Excellent planning and organisational capabilities. If you're eager to simplify services and collaborate with fellow designers in a vibrant More ❯

more visit , and read about the latest news via our StoryHub . Description and Requirements Join Lenovo Hybrid Cloud Services (HCS) Professional Services team as Power and Cooling (PNC) Delivery Manager! You will be responsible for the end-to-end planning, execution, and delivery of advanced cooling systems across high-performance computing (HPC), AI, and enterprise data center … and expand your experience and skills in a dynamic, complex organization and to deliver across our major customer sites. Your Key Responsibilities: Project Management & Execution :Lead end-to-end delivery of cooling infrastructure projects (liquid and air-based), from design through commissioning, ensuring alignment with thermal models and resiliency standards. Stakeholder & Partner Engagement: Act as the main point of … teams. Innovation & Sustainability :Promote sustainable cooling technologies, reduce PUE and carbon footprint, and stay updated on industry trends and emerging solutions. What You bring: Experience in data center infrastructure delivery, with a focus on cooling systems. Proven experience managing large-scale deployments of liquid cooling and air management systems. Good understanding of thermal dynamics, fluid mechanics, and data center More ❯

Hub is responsible for delivering high-quality, scalable, and tech-enabled omnichannel services that power efficient and effective execution across UCB's regional and local teams. This leader oversees service delivery, operational excellence, and continuous innovation to ensure the Hub functions as a strategic enabler of omnichannel maturity and performance globally. Who you'll work with You will … driven customer experiences. What you'll do Design and evolve scalable omnichannel services within UCB's centralized Omnichannel Hub Own the Hub services roadmap, prioritizing launches and identifying future service needs Ensure Hub performance through KPIs, governance, and continuous feedback mechanisms Manage Hub operating model: intake, forecasting, service level agreements, delivery, and performance reporting Promote efficiency and … scalability via standardization and global process alignment Lead service owners to deliver and optimize services aligned with business and market needs Coordinate services delivered by cross-functional teams beyond direct reporting lines Integrate emerging technologies into services with Digital Technology, Insights to Impact, Marketing, and Analytics Partner with affiliates to ensure Hub services meet needs and drive adoption Interested More ❯

with a well-established IT and Telecoms solutions provider that has been established for 28 years in the South of England, focused on delivering high quality solutions with exceptional service, expertise and integrity. Over the years they have built up a strong reputation and client database as a company they strive for excellence. What's in it for you … services we supply, which include broadband, cloud IT services, telecoms, mobiles, and support and managed solutions. This role is vital in supporting operational efficiency and maintaining the quality and delivery performance we are known for. They have a great sense of teamwork and do a lot as a group. Parking Pension Holidays Progression Discounted products What's involved? Placing … new orders with suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain and update billing systems and manage monthly More ❯

and diligent account management Revenue Growth: Identifying upsell or cross-sell opportunities to increase wallet share and drive account growth Operational Awareness & Client Expectation Management: Maintain close visibility of delivery progress and quality, staying connected with internal teams. Proactively manage customer expectations by anticipating issues, providing timely updates, and ensuring alignment between delivery outcomes and customer needs Know … to support proactive account development Issue Resolution: Managing and resolving customer issues efficiently to maintain trust and satisfaction Internal Reporting: Providing regular updates on account activity, client feedback, and service performance Act as the day-to-day contact for assigned accounts Co-ordinate service delivery and management with internal teams to meet expectations Monitor account performance and … multiple tasks and ensure accuracy in documentation and follow-up Problem-Solving: Proactive approach to identifying and resolving issues Team Collaboration: Ability to work cross-functionally with commercial and delivery teams Solution Acumen: Advanced sales competency of the company’s core private cloud and associated offering portfolio Time Management: Ability to prioritise tasks and manage time effectively in a More ❯

Location: Flexible in Kent -Hybrid Salary/package: £50,000 per annum Contract type: Permanent Hours: Full time Lead the charge in transforming customer experience across two essential community service divisions, where operational excellence meets meaningful impact. As Head of Customer Experience, you'll embed a customer-first culture, drive innovation, and elevate service standards from the frontline … What you'll be doing Develop and lead a unified customer experience strategy across both Landscape Services and CSG Managing Waste. Champion the voice of the customer in all service delivery, operational, and strategic decisions. Lead, coach, and inspire teams to deliver consistent, high-quality customer interactions. Engage with frontline staff through regular early morning floor talks and … site visits to gather insights and improve service. Drive adoption of digital toolsto streamline processes and enhance customer engagement. Monitor service performance using SLAs, KPIs, and customer feedback to identify and action improvements. Support customer retention and growth, working with commercial teams to follow up on quotes and track conversions. Promote a customer-centric culture, contributing to staff training More ❯

of strategic business development and operational management, with 80% of the role focused on driving sales and new business acquisition, and the remaining 20% dedicated to overseeing the operational delivery and Account Management of our Healthcare contracts across the UK. This position will focus on expanding our portfolio by establishing relationships and securing parking and security contracts with Hospitals … security solutions market. Working collaboratively with the leadership team and UK Sector Leads, you'll be responsible for expanding our profile in the sector, developing our talent, and the delivery of our growth ambitions. Key Responsibilities: Business Development Drive new business opportunities in the Healthcare sector by identifying and targeting potential new clients and networks such as Hospitals, clinics … provide innovative solutions with a focus on identifying continuous improvement and growth and upselling opportunities. Effectively manage and maintain an active Account Management pipeline regularly realising Account Management opportunities. Service Delivery Management Oversee the day-to-day operational management of healthcare parking and security services ensuring the seamless delivery of services in line with client expectations and More ❯

a Wintel Integrator to support critical infrastructure projects. Based on-site in Stevenage, this role involves maintaining and integrating Wintel systems, working closely with technical teams to ensure reliable service delivery. The Role: As a Wintel Integrator, you'll be responsible for maintaining and integrating Windows-based systems, supporting infrastructure changes, and contributing to solution delivery across multiple … projects. You'll work closely with engineers, architects, and service teams to ensure systems are secure, stable, and fit for purpose. You'll also help document technical procedures, participate in testing and deployment activities, and ensure solutions meet operational requirements and service-level targets. The role offers a good mix of hands-on technical work and collaborative project More ❯

per annum + 5% Bonus + 10% DV Bonus (where applicable) Clearance: Active SC required We are currently seeking a skilled and motivated Linux Engineer to join our established Service Support team in Stevenage. This is a customer-facing, on-site position supporting live, mission-critical IT services for a high-profile client. The successful candidate will play a … and document system incidents and requests in line with SLAs and KPIs Implement configuration changes and automation solutions Collaborate with internal teams and customers to maintain system health and service quality Produce and maintain technical documentation, build guides, and support materials Mentor junior team members to support knowledge transfer and team development Participate in service improvement initiatives and … other tasks as directed by service delivery managers Essential Requirements: Active SC (Security Check) clearance Proven experience supporting Linux environments (RHEL 5-9, Debian 10/11) Strong scripting skills: Bash, Python, KSH Experience with Ansible for automation Familiarity with VMware (host deployment, affinity rules) Knowledge of backup technologies such as NetApp, SAN, and Cohesity Understanding of security More ❯

opportunity Our Global Tax & Legal Digital Innovation AI Program Assistant Manager will have responsibilities and duties organized around two operational workstreams of the Digital Innovation team's AI program; Service Delivery Transformation and AI Experimentation initiatives. Responsibilities: Service Delivery Transformation Collaborate with GT&L Platforms & Digital Transformation, Chief Technology Office and Global Asset Program CoE to … across a selection of the following skills: Project Management, technology development and prioritization, innovation management, new product ideation, serving in complex, matrixed, or multi-faceted environments, or equivalent. GenAI service delivery transformation and/or client activations. Ability to develop effective relationships at all levels, including senior and executive leadership. Exhibits excellent organization and Program/Project Management More ❯

Department: KCC Contract, Operations, Ready Homes Reporting to: KCC Registered Service Manager Location: Kent (Home-based with daily travel) Contract Type: Permanent Hours of Work: 40 hours per week (Monday - Friday, 8:30 AM - 5:00 PM) Salary: £37,279.00 - £52,302.00 per annum About the Role We're looking for a dedicated and experienced KCC Support Worker Team … Manager to oversee our Kent Support Team. Reporting to the KCC Registered Service Manager, you'll be instrumental in providing high-quality support and positive outcomes for young people leaving care, including unaccompanied asylum-seeking young people. This crucial role involves guiding them through their transition into adulthood and independent living, ensuring they receive the best advice and guidance … prioritize your diary to ensure monthly 1-to-1s and performance reviews are completed. Monitor care plans, workforce plans, and conduct regular audits. Report regularly to the KCC Registered Service Manager and/or the Senior Management Team as required. Manage your time effectively to meet business demands, overseeing a team of support workers across Kent to ensure productivity. More ❯