51 to 75 of 219 Service Management Jobs in the South East

working closely with stakeholders, suppliers and technology teams. You will oversee a team responsible for the delivery, support and governance of these systems, covering service management and strategy, business analysis, testing, performance monitoring and ongoing system maintenance. Above all else, we're committed to the care and improvement … helps improve lives on a daily basis. What you'll do Manage the provision of technology-based services to meet defined organisational needs. Lead service management, support and governance activities across Supply Chain and Finance systems. Align and prioritise production support, operational activities, portfolio projects, service requests ...

Service Design Consultant Department: Technical Operations Employment Type: Permanent Location: Multiple Locations Compensation: £50,000/year Description Service Design Consultant Location: Hybrid, from our Shoreham, Exeter, Birmingham or Manchester offices Salary: Up to £50,000 Introduction Focus Group is a £300m-revenue, 1,500-person technology services … sized enterprise) customers. As we continue to expand our portfolio and make strategic acquisitions, we’re committed to setting new industry standards in managed service excellence and redefining what world‐class technical support means. As Service Design Consultant, you’ll support our Service Design Architect, Service ...

Product Manager to join the team. This role is delivery-focused, translating product strategy into execution through clear user stories, effective backlog management, and consistent sprint delivery. You will play a key role in delivering the product roadmap, working closely with engineering, design, testing and customer-facing teams … prioritisation and iteration YOU ARE A MATCH IF... Education and Experience 5+ years of experience in digital product ownership, application ownership, digital operations, platform management, or IT business partnership roles. Experience managing digital platforms, customer-facing applications, portals, websites, mobile applications, or digital ecosystems. Experience working in matrix ...

exciting opportunity for an experienced Support Consultant to join our Secure Managed Services team. This role combines hands-on technical support with customer-facing service delivery responsibilities. The successful applicant will manage complex incidents and service requests, while also supporting managed service reporting, customer reviews, escalations, service governance and continual improvement. This role is suited to a Support Consultant who wants exposure to broader customer and service activity while remaining technically involved in day-to-day delivery. Responsibilities Manage complex incidents, service requests and customer escalations across supported customer environments, ensuring progress, actions ...

vacature voor ons kantoor in Reading, Verenigd Koninkrijk. We zijn op zoek naar een Sales Executive met een sterk track record in IT Service Management (ITSM) solution sales. Dit is een geweldige kans om aan de slag te gaan bij een wereldwijde leider in IT Service Management … nieuwe logo's stimuleren door middel van outbound prospectie, gerichte campagnes, netwerken en partnerbetrokkenheid Identificeren en betrekken van besluitvormers binnen IT, Operations en Service Management Een gekwalificeerde verkooppijplijn opbouwen en beheren Eigenaar zijn van de verkoopcyclus vanaf het eerste contact tot en met de afsluiting en overdracht Accountbeheer ...

Linux-based services. Working closely with other infrastructure specialists, you will help resolve incidents, improve platform capability and maintain robust operational documentation within formal service management and security frameworks . Key Responsibilities Act as a Linux SME , providing expert technical support across enterprise Linux environments. Support the stability … role in discussions around environment development, growth and optimisation . Utilise automation techniques to improve infrastructure, efficiency and repeatability. Work within established service management, operational and security frameworks. Skills & Experience We are looking for candidates with strong experience in: Enterprise Linux administration and engineering . Linux platform support ...

technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company … global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world’s top three companies in public transportation management systems. Indra’s technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO2 emissions annually ...

operations across SCG, ensuring that systems and services remain secure, available and performant. Responsibilities: Overseeing and being accountable for all infrastructure systems including cloud service management, datacentre management, and email system management. Managing and maintaining backup and recovery operations. Overseeing infrastructure maintenance, system upgrades, and migrations. Ensuring … infrastructure endpoint protection and patch management are maintained. Monitoring and ensuring infrastructure performance meets business requirements. Leading the technical resolution of major service outages (MSOs) and ensuring appropriate escalation. Communicating with the business during major incidents. Overseeing change request authoring and approval processes. Chairing or participating in Change ...

National Security IT provider Tektora are supporting a leading Defence and National Security IT provider who are looking to speak with DV Cleared Service Architects for a contract opportunity working across both legacy and new technologies as part of a live system transitioned programme. This role would suit … skilled service architect with excellent interpersonal skills who has owned service design for complex or high value deliveries into live service and is looking to develop further across operating model design and secure programme delivery. The Role You will be involved in: Owning and being accountable ...

needed Oversee user onboarding and offboarding activities Organise the preparation and delivery of workstations, laptops, and other IT equipment Use Microsoft Intune for device management and application deployment across the organisation Maintain the global IT asset inventory Track software licence allocation and keep licence records accurate Spot recurring support … documentation, and standard procedures Provide training and technical guidance to the Support Team on IT operational systems and procedures Take part in the change management process Support backup management, disaster recovery, and business continuity procedures Keep monitoring systems running to help ensure system availability and reliability Contribute ...

years of experience, we’ve built a global reputation for delivering high-quality expertise across key areas such as software development, artificial intelligence, project management, cloud computing, cybersecurity, enterprise architecture, and data analytics. Our clients span the globe, relying on our team of specialists to deliver tailored, impactful solutions. … Penta Consulting is the place to grow your career.### KEY STAKEHOLDERSCustomer executives and senior business leaders, customer technical and operational stakeholders, strategic partners, Executive Management Team, Sales Leadership, Account Management, Delivery, Operations, Technology, Finance and relevant solution specialists### JOB PURPOSEAs Customer Success Account Manager, you will ...

multi-product or cross-platform software solutions essential Solution and/or process experience with one more of the following is highly desirable: IT Service Management (ITSM), Financial Management (FM) Project Portfolio Management (PPM), DevOps, Agile, HR Service Delivery (HRSD), Governance Risk and Compliance … Security Operations, IT Operations Management (ITOM) including Cloud Management, Event Management, Infrastructure Discovery/Mapping or any complementary technologies such as Generative AI. Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using ...

production environments. Maintain non-production systems and ensure they remain suitable for development, integration and testing activities. Prepare release and build packages for Service Operations to deploy into production. Work with internal teams and external vendors to improve service performance and value. Collaborate with other IT teams … identify and resolve product and service issues during the project phase and, where required, after handover to business-as-usual support. Ensure technical design, security, asset health, operational risk and service readiness are considered throughout delivery. Produce clear internal documentation to enable BAU teams to support new systems ...

Power and Cooling support capability within AI Data Center Services (AIDCS), based in the UK or Europe. In this role, you will own service delivery for mission-critical AI and HPC environments, including global workforce planning, team growth, technical escalation governance and portfolio P&L. This is a support … management leadership role, rather than a hands-on engineering position, and does not own facilities operations or planned plant maintenance. You will report directly to the Global Director, Professional Services & Delivery. What You Will Do: Global Support Operations Own the global, follow-the-sun support model, covering remote ...

sized enterprise) customers. As we continue to expand our portfolio and scale our operations, we’re committed to setting new industry standards in managed service excellence. Our growth and strategic acquisitions position us as a company ready to redefine what world-class technical support means in today’s fast … Carry out and document site surveys, technical audits and readiness assessments. Support new valued customer onboarding and technology transitions, making sure handover to our service teams is smooth. Audit and document valued customers’ infrastructure to a high standard, keeping accurate configuration records. Create and maintain best-practice documentation, knowledge ...

sized enterprise) customers. As we continue to expand our portfolio and scale our operations, we’re committed to setting new industry standards in managed service excellence. Our growth and strategic acquisitions position us as a company ready to redefine what world-class technical support means in today’s fast … Carry out and document site surveys, technical audits and readiness assessments. Support new valued customer onboarding and technology transitions, making sure handover to our service teams is smooth. Audit and document valued customers’ infrastructure to a high standard, keeping accurate configuration records. Create and maintain best-practice documentation, knowledge ...

Case Management Platform Specialist Business analysis, implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office … coach them in the technical side of the platform. Essential experience Platform administration at depth. Several years administering and configuring a ticketing, case management, CRM or workflow platform (for example Zoho Desk, ServiceNow, Salesforce Service Cloud, Dynamics 365, Freshdesk, Zendesk or Jira Service Management), including workflow ...

experienced IT Supplier Manager to join a Digital Information function supporting highly sensitive MOD, aerospace and defence programmes . This is a key supplier management role, responsible for supporting the development and execution of the IT supplier strategy and management framework. You will work closely with Digital Information … leadership, Procurement, Finance, Service Management and wider business stakeholders to ensure suppliers deliver against agreed commercial, operational and service expectations. The Opportunity As IT Supplier Manager, you will support the end-to-end IT supplier lifecycle , from supplier identification and evaluation through procurement, contract negotiation, performance management ...

across the Group. The Enterprise Applications Associate will focus primarily on supporting the administration and day-to-day operation of our ITSM platform, Ivanti Service Manager, and its associated capabilities. The role will also assist with functional and technical support across the wider Enterprise Applications portfolio, helping to maintain … enhancements under the guidance of more experienced colleagues. This is an Associate-level opportunity for an individual who has developed a foundation in customer service, analytical thinking and application support, and is ready to build broader technical capability. Working with colleagues, suppliers and business stakeholders, the role will manage ...

SVGC Ltd is seeking an IT Service Management Analyst to join the DSR Service Support team. You will work with the IT Service Manager, handling incidents, problems, changes, and service reporting to ensure compliant ITIL processes across internal and third-party services. Role involves … ITSM management, data analysis, and reporting, with remote work and periodic travel to Milton Keynes. 37 hours/week, permanent contract. #J-18808-Ljbffr ...

looking for the opportunity to build your own pipeline, secure new logos, and join a global organisation with a strong reputation across IT support, service desk and service management solutions? This is an excellent opportunity to join a market-leading IT services organisation in a predominantly … building lasting relationships with senior decision-makers and managing the sales process from initial engagement through to close. Working closely with technical and service delivery teams, you'll develop tailored solutions centred around outsourced Service Desk, IT Support and End User Support services. Following successful onboarding ...

looking for the opportunity to build your own pipeline, secure new logos, and join a global organisation with a strong reputation across IT support, service desk and service management solutions? This is an excellent opportunity to join a market-leading IT services organisation in a predominantly … building lasting relationships with senior decision-makers and managing the sales process from initial engagement through to close. Working closely with technical and service delivery teams, you'll develop tailored solutions centred around outsourced Service Desk, IT Support and End User Support services. Following successful onboarding ...

Select how often (in days) to receive an alert: Lead, Product Management Journey with us! Combine your career goals and sense of adventure by joining our Global Contact Centre IT Team. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities … integrated and product-aligned way. Working closely with the Senior Manager, Product Leads and business stakeholders, the role supports product planning, demand management, business case development, financial oversight and performance visibility across Contact Centre Technology. The role is a key liaison between business stakeholders, Product Leads, project teams ...

incidents, delivering controlled changes and identifying opportunities to automate and improve how the environment is supported. Working collaboratively with colleagues across Operations, Engineering, Security, Service Management and the Service Desk, you will provide practical technical guidance and contribute to infrastructure projects, migrations and service improvements. … access, managed identities, application registrations, enterprise applications and single sign‐on. Monitor availability, performance and capacity using Azure Monitor, Log Analytics, alerts, dashboards and Service Health. Maintain cloud security controls through Microsoft Defender for Cloud, Azure Policy, secure configuration standards and vulnerability‐remediation plans. Support backup, recovery, resilience ...

manage the System Configuration and System Testing teams, working closely with the Digital Systems Operational Manager. You will also lead system integration and interface management, collaborating with technical colleagues, suppliers and partner organisations to ensure secure, reliable information exchange across clinical systems. Your responsibilities will include leading change management … will also oversee testing programmes and maintain system documentation, contributing to major system upgrades and optimisation initiatives that improve system reliability and support effective service delivery. About us Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust ...