76 to 100 of 185 Service Management Jobs in the South East

/Remote Sector: Public About the Role Our client is looking for an experienced Unit4 ERP (Agresso) Applications Manager to take responsibility for the management, development and delivery of core business applications. The role combines people leadership with service performance, ensuring that applications are well supported, incidents … resolved quickly, and longer-term improvements are delivered. This is a hands-on leadership role that requires balancing day-to-day service management with strategic planning. You will oversee a small team, manage supplier relationships, and work closely with senior stakeholders to ensure applications continue to meet ...

Director of IT Service Operations - FMCG Global FMCG | Transformational Leadership Role Our client, a world-leading FMCG business operating in 50+ countries, is embarking on an ambitious global transformation. As part of this journey, we are seeking a Director of IT Service Operations — a strategic, influential leader … chance to completely own the function and shape the next era of global IT Operations. The Opportunity As Director of IT Service Operations, you will partner with the CIO and senior leadership to define the vision and strategy for a global, best-in-class IT operations function. ...

Service Delivery & Vendor Manager We’re partnering with a leading global professional services firm undergoing a major IT transformation to find an experienced IT Service Delivery & Vendor Manager to join their Technology Services team. This is a pivotal role ensuring world-class delivery of IT services and vendor … performance across the UK and global offices. You’ll act as the bridge between business stakeholders, service owners, and suppliers making sure IT services are stable, cost-effective, and continually improving. Key Responsibilities: Oversee day-to-day IT service delivery across infrastructure, end-user computing, and applications Lead ...

quality assurance (QA) and testing practices to guarantee high standards in any internally developed solutions. In this leadership position, you will drive user-centric service design and continuous improvement across all IT touchpoints for end users. Acting as the bridge between the IT function, technology delivery teams … user-facing applications) aligned with broader organisational objectives. Champion innovation in end user technologies and continuously modernise the employee digital workplace. End User Device Management: Oversee the lifecycle and support of all end user devices and platforms (laptops, mobile phones, peripherals, collaboration tools), ensuring effective support operations and compliance ...

quality assurance (QA) and testing practices to guarantee high standards in any internally developed solutions. In this leadership position, you will drive user-centric service design and continuous improvement across all IT touchpoints for end users. Acting as the bridge between the IT function, technology delivery teams … user-facing applications) aligned with broader organisational objectives. Champion innovation in end user technologies and continuously modernise the employee digital workplace. End User Device Management: Oversee the lifecycle and support of all end user devices and platforms (laptops, mobile phones, peripherals, collaboration tools), ensuring effective support operations and compliance ...

knowledge of practices for Dynamics 365 — Deep understanding of Azure and cloud technologies, .Net development and PowerBI. — Broad understanding of software development lifecycle, development management, release management, data migrations, cut-over planning and early live support. — Broad knowledge of functional capabilities of Microsoft Dynamics 365 for Customer Engagement … including core solution of Accounts, Contact and Activity management and at least one of the following: - Sales Management - Marketing automation - Project Services Automation - Customer Service Management - Field Services — Demonstrable knowledge of capabilities of the supporting software in the Microsoft stack (certification is a positive), including: - Azure ...

engineering process, governance, technology, and strategy. • Define and maintain engineering standards, processes, and guidance covering the end-to-end delivery lifecycle (software, infrastructure, and service management). • Oversee engineering governance across multiple suppliers, ensuring consistent quality and compliance. • Define engineering and automation tooling requirements and support delivery teams … experience in defining and leading engineering strategy across complex, multi-supplier environments. • Strong background in engineering governance, process improvement, and automation enablement. • Excellent stakeholder management and communication skills, with experience engaging senior customers and design authorities. • Ability to lead and mentor technical teams, fostering collaboration and continuous improvement. • Understanding ...

Life on the team Our ServiceNow Operations team are looking for a Technical Consultant to configure and support IT Service Management (ITSM) systems. The ITSM employed is a critical 24/7 system and used both internally within CC as well as Customers and Third parties around … customers in a standard and repeatable basis at the required level of quality. What youll do Perform a complex range of incident/problem management activities to meet business requirements. Deliver fixes for incident-related issues through either configuration or development (codefix). Escalate incidents in line with company ...

with business processes and enables efficient, scalable ways of working. Key Responsibilities Act as the primary Jira expert across the organisation (Jira Software, Jira Service Management, and Confluence) Design, configure, and maintain Jira workflows, issue types, screens, permissions, and automations Translate business and delivery requirements into effective Jira … dashboards, and metrics Ability to engage with both technical and non-technical stakeholders Excellent problem-solving and communication skills Desirable Skills Experience with Jira Service Management and Confluence Atlassian certifications (ACP-xxx) Experience with Jira Cloud migrations or enterprise-scale Jira Scripting experience (eg ScriptRunner, Automation rules) Knowledge ...

Life on the team 2nd Line Engineer - Mobile Device Management Location: Hatfield Full time on Computacenter site Hours:37.5 per week Role Type:Permanent Additional comments: Ideally be Security Cleared, if not the ability to undertake vetting The Endpoint Build and Configuration Service provides comprehensive … management for laptops, desktops, mobile devices, and servers across both cloud and on-premises environments. It includes device enrolment, policy enforcement, and 3rd line technical support for complex issues. Leveraging tools such as MECM, Azure, Intune, Workspace ONE, and DevOps, the service standardises operating system builds, ensures hardware ...

monitoring activities. Assisting with day-to-day infrastructure maintenance to ensure systems are operating efficiently and remain up-to date. Supporting backup and recovery management activities, including day to-day backup operations and restorations. Providing support for cloud service management, datacentre management, and email system management activities under supervision. Assisting with endpoint protection to ensure all end-user computing devices are covered by protection software. Supporting identity and access management activities in compliance with defined IAM policies. Assisting with software deployment and EUC patch management activities. Contributing to infrastructure documentation to ensure systems ...

nights 1900 - 0700, 4 off. Description: CONTRACTOR MUST HOLD SC CLEARANCE MUST BE PAYE THROUGH UMBRELLA Job Description: Support the management and delivery of cloud hosting and technology services, ensuring reliability and scalability. Assist in defining and implementing service strategies aligned with business and IT objectives. Participate … incident, problem, and change management processes to maintain service stability. Collaborate with stakeholders to ensure service expectations and SLAs are met. Contribute to continuous improvement initiatives to enhance service efficiency and effectiveness. Conduct risk assessments and support mitigation strategies for cloud and technology operations. Work with ...

shifts on 5 off a mix of days and nights. Dayshifts are 0700 - 1900 and nightshifts are 1900 - 0700 Main Responsibilities: Support the management and delivery of cloud hosting and technology services, ensuring reliability and scalability. Assist in defining and implementing service strategies aligned with business … objectives. Participate in incident, problem, and change management processes to maintain service stability. Collaborate with stakeholders to ensure service expectations and SLAs are met. Contribute to continuous improvement initiatives to enhance service efficiency and effectiveness. Conduct risk assessments and support mitigation strategies for cloud and technology ...

Support Analyst, Service Desk, 1st line, COR7422 As part of continuing business growth, an IT Support Analyst/Service Desk Analyst is required to join one of the region's most successful accountancy firms. The successful Support Analyst/Service Desk Analyst will be the first line … successful probation period, you will be able to work from home up to 2 days a week. The Role The Support Analyst/Service Desk Analyst, will join the IT team of a growing top 40 accountancy firm with offices across central and southern England, as they seek ...

Senior Service Delivery Project Manager Hybrid | 1 day per week onsite in London 12 months with a strong possibility of extension We’re seeking an experienced Senior Service Delivery Project Manager to play a pivotal role in a carve-out programme. Proven experience in carve-out programmes … hands-on, highly organised professional with a proven track record in complex, multi-site carve-out projects. Key Responsibilities Lead end-to-end service transition activities for new and existing services, ensuring smooth handover into BAU. Define, maintain, and enforce service transition frameworks, governance, and standards. Coordinate readiness ...

Adword Job Title: Service Transition Lead Location: Walton Park Portsmouth - 2 days a week Duration: 06 months contract Experience and knowledge 3 to 5 years experience in a similar IT Service Transition Change role managing change for business critical services Indepth experience in IT with a broad experience … Change Management underlying technologies and direct support of business services Experience of Service Design aspect including NFRs Support Models and OAT requirements Experience of document reviews including applying a Service focussed review of Technical Documents Experience of working in an outsourced environment particularly SIAM and also with ...

Service Delivery Coordinator Base Salary £40k Fully Remote HQ in London The opportunity: As a Service Delivery Coordinator – you'll be joining a telecoms company responsible for next generation wireless infrastructure. You'll work in a small team and closely with the Head of Delivery and Head … Programmes to support their key customers. The primary function will be Ticketing & Incident Management- owning and managing all customer tickets via Jira and customer portals. Then you will triage faults, ensuring correct categorisation, prioritisation, and allocation to internal teams or term contractors. It's a fully remote role, with ...

Service Delivery Coordinator Base Salary £40k Fully Remote HQ in London The opportunity: As a Service Delivery Coordinator – you'll be joining a telecoms company responsible for next generation wireless infrastructure. You'll work in a small team and closely with the Head of Delivery and Head … Programmes to support their key customers. The primary function will be Ticketing & Incident Management- owning and managing all customer tickets via Jira and customer portals. Then you will triage faults, ensuring correct categorisation, prioritisation, and allocation to internal teams or term contractors. It's a fully remote role, with ...

Service Delivery Coordinator Base Salary £40k Fully Remote HQ in London The opportunity: As a Service Delivery Coordinator – you'll be joining a telecoms company responsible for next generation wireless infrastructure. You'll work in a small team and closely with the Head of Delivery and Head … Programmes to support their key customers. The primary function will be Ticketing & Incident Management- owning and managing all customer tickets via Jira and customer portals. Then you will triage faults, ensuring correct categorisation, prioritisation, and allocation to internal teams or term contractors. It's a fully remote role, with ...

Service Delivery Coordinator Base Salary £40k Fully Remote HQ in London The opportunity: As a Service Delivery Coordinator – you'll be joining a telecoms company responsible for next generation wireless infrastructure. You'll work in a small team and closely with the Head of Delivery and Head … Programmes to support their key customers. The primary function will be Ticketing & Incident Management- owning and managing all customer tickets via Jira and customer portals. Then you will triage faults, ensuring correct categorisation, prioritisation, and allocation to internal teams or term contractors. It's a fully remote role, with ...

Service Delivery Coordinator Base Salary £40k Fully Remote HQ in London The opportunity: As a Service Delivery Coordinator – you'll be joining a telecoms company responsible for next generation wireless infrastructure. You'll work in a small team and closely with the Head of Delivery and Head … Programmes to support their key customers. The primary function will be Ticketing & Incident Management- owning and managing all customer tickets via Jira and customer portals. Then you will triage faults, ensuring correct categorisation, prioritisation, and allocation to internal teams or term contractors. It's a fully remote role, with ...

Service Delivery Coordinator Base Salary £40k Fully Remote HQ in London The opportunity: As a Service Delivery Coordinator – you'll be joining a telecoms company responsible for next generation wireless infrastructure. You'll work in a small team and closely with the Head of Delivery and Head … Programmes to support their key customers. The primary function will be Ticketing & Incident Management- owning and managing all customer tickets via Jira and customer portals. Then you will triage faults, ensuring correct categorisation, prioritisation, and allocation to internal teams or term contractors. It's a fully remote role, with ...

Service Delivery Coordinator Base Salary £40k Fully Remote HQ in London The opportunity: As a Service Delivery Coordinator – you'll be joining a telecoms company responsible for next generation wireless infrastructure. You'll work in a small team and closely with the Head of Delivery and Head … Programmes to support their key customers. The primary function will be Ticketing & Incident Management- owning and managing all customer tickets via Jira and customer portals. Then you will triage faults, ensuring correct categorisation, prioritisation, and allocation to internal teams or term contractors. It's a fully remote role, with ...

Service Delivery Coordinator Base Salary £40k Fully Remote HQ in London The opportunity: As a Service Delivery Coordinator – you'll be joining a telecoms company responsible for next generation wireless infrastructure. You'll work in a small team and closely with the Head of Delivery and Head … Programmes to support their key customers. The primary function will be Ticketing & Incident Management- owning and managing all customer tickets via Jira and customer portals. Then you will triage faults, ensuring correct categorisation, prioritisation, and allocation to internal teams or term contractors. It's a fully remote role, with ...

Service Delivery Coordinator Base Salary £40k Fully Remote HQ in London The opportunity: As a Service Delivery Coordinator – you'll be joining a telecoms company responsible for next generation wireless infrastructure. You'll work in a small team and closely with the Head of Delivery and Head … Programmes to support their key customers. The primary function will be Ticketing & Incident Management- owning and managing all customer tickets via Jira and customer portals. Then you will triage faults, ensuring correct categorisation, prioritisation, and allocation to internal teams or term contractors. It's a fully remote role, with ...