76 to 100 of 121 ITIL Jobs in the South West

Experience in ITSM, service delivery and leading teams, plus ITIL 4 Foundation, are essential. This hybrid role offers development opportunities and a commitment to safeguarding the community. #J-18808-Ljbffr ...

/or Linux environments. The role covers integration with AD/LDAP, databases and services, secure-by-design deployment, and development of technical artefacts. ITIL discipline and UK SC eligibility are valued. #J-18808-Ljbffr ...

standard operating procedures. Promote cyber security best practice through secure configurations, patch management, threat response and compliance with NHS and organisational standards. Operate within ITIL processes for incident, problem, change and configuration management, meeting agreed service levels and quality standards. Provide excellent customer service, communicate effectively with technical … holds a relevant IT professional qualification or has IT experience in a technical service delivery and support environment Microsoft Certified: Modern Desktop Administrator Associate ITIL Practitioner Industry standard service qualification or knowledge (e.g., ITIL: incident, knowledge, problem, change management) Work Experience Essential Experience in a desktop support environment Experience acting ...

will join the platform team who are responsible for the operational support, maintenance, and continuous improvement of the Nationwide private cloud. Working within an ITIL-aligned operating model, the engineer will ensure platform stability, security, availability, and compliance while supporting the delivery of platform services to consumers. The role requires ...

informed decisions and continuous improvement to deliver resilient services for modern policing. The role emphasises user-centred design, accountability and delivering measurable outcomes, with ITIL 4 Foundation and Managing Professional certifications as core prerequisites. #J-18808-Ljbffr ...

week). You will implement standards, policies and process improvements while delivering day-to-day system support across Linux environments. The role requires ITIL-aligned incident management, documentation, and a proactive approach to risk and problem management. UK residency and security eligibility are essential for this client-facing position. #J ...

methodical approach to problem-solving. Excellent communication and stakeholder engagement skills. Experience working on complex technical programmes within large delivery teams. Good understanding of ITIL Service Management principles. Must hold, or be eligible to obtain, SC Clearance . Desirable Skills & Experience The following would be advantageous: Experience working within Defence … technologies. Experience working within Agile delivery environments. Familiarity with Atlassian tools, including: JIRA Confluence Industry certifications such as: MCSE Microsoft Certified Solutions Associate (MCSA) ITIL Foundation Other relevant Microsoft infrastructure certifications If this is the role for you please share your CV at your earliest convenience. If you receive suspicious ...

teams, commercial functions and third-party suppliers, the role drives accountability, addresses service performance issues and embeds a culture of continual improvement aligned with ITIL 4 principles. Key Responsibilities Define, negotiate and maintain SLAs, OLAs and supplier underpinning agreements, ensuring commitments are measurable, achievable and aligned with business needs … tools. Validate benefits and ensure improvements deliver sustainable gains in service quality, customer experience, operational efficiency and cost. Promote structured improvement methods aligned with ITIL 4, including root cause analysis, Plan-Do-Check-Act (PDCA) and Lean. Stakeholder Management, Risk & Compliance Build effective relationships with customers, business stakeholders, service owners ...

development and operations teams to ensure high availability of enterprise integrations. The ideal candidate will have deep MuleSoft experience, REST/SOAP knowledge, and ITIL-aligned incident/problem management, with certifications preferred. #J-18808-Ljbffr ...

EXPERIENCE Proven experience in an IT operational management or leadership role, supervising multi-site IT support and field service engineering teams. Strong understanding of ITIL-aligned service management, including incident, problem, change and release management, and Change Advisory Board (CAB) governance. Demonstrated hands-on and operational knowledge of cloud-managed … stakeholder management skills, including working with HR, Procurement, Legal and senior leadership. Experience in a multi-channel retail environment with showrooms, depots or warehouses. ITIL Foundation or higher. Experience with ITSM platforms such as Jira, and mobile device management platforms such as Intune or SOTI. Understanding ...

identify improvement opportunities and drive service enhancements. About You Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. Experience ...

processes. Evaluate service delivery methods and implement the most effective strategies for the Alliance's IT infrastructure. Lead change management initiatives, ensuring adherence to ITIL Service Management best practises. Foster a culture of collaboration and inclusion, driving continuous improvement across the organisation. Interface with various stakeholders, including strategic boards … Experience: Degree in Computing, ICT, Technology, or equivalent experience. Strong understanding of ICT infrastructure, security, and service management. Proven project management experience, familiar with ITIL best practises and methodologies such as Prince2 or Agile. Excellent communication skills, capable of engaging with stakeholders at all levels. Experience in managing ICT teams ...

partners remain compliant with IT service management processes and governance. Support major incident management and post-incident reviews to drive accountability and learning. Qualifications ITIL Managing Professional (or equivalent advanced ITIL qualification) Demonstrated ability to manage senior stakeholder relationships and communications Proven experience in defining and reporting on SLAs ...

SharePoint. Good understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, VPNs and Wi-Fi. Experience working with ITSM ticketing systems and ITIL-aligned processes. Excellent communication skills and a customer-focused approach. Ability to take ownership of technical incidents and manage them through to resolution. Comfortable supporting … senior stakeholders within a professional corporate environment. Desirable experience: Microsoft Azure/Entra ID Microsoft Endpoint technologies ITIL Foundation certification Relevant Microsoft or networking certifications Experience within a Managed Service Provider (MSP) environment Why join? Salary up to £37,000 20% bonus opportunity Hybrid working based in Salisbury 25 days ...

Senior Cyber Security Consultant (Defence) Department: Consultancy Employment Type: Full Time Location: United Kingdom/Hybrid Reporting To: Matt Gibson Description At Actica, our Cyber Security Consultants play a critical role in supporting Defence, national ...

incidents, problems, or unsatisfactory performance. Collects and reports on supplier performance data. Qualifications Essential Educated to postgraduate diploma/degree level or equivalent experience. ITIL Foundation V3 or V4, VeriSM Foundation or equivalent experience. Desirable ITIL Practitioner or equivalent experience. Prince 2 Agile Foundation or equivalent experience. Disclosure and Barring ...

strong leadership to keep operations running smoothly, support strong operational performance and contribute to continuous improvementall while ensuring best-in-class service aligned to ITIL standards and SLAs. What Youll Do Lead, mentor, and support a team of Service Desk Analysts, acting as the senior escalation point for complex issues … Support the day-to-day coordination of Service Desk activities, ensuring smooth delivery aligned with ITIL 4 best practices. Support workload coordination, prioritisation, and ticket flow to help the team meet SLAs Drive a culture of accountability, collaboration, and customer-focused support Work closely with the Global Service Desk Manager ...

third-party suppliers, including scoping, quotes and delivery against agreed outcomes Managing project budgets, tracking cost savings and reporting progress to leadership Working within ITIL change and service transition processes Handing projects over to support teams with full documentation and training Improving how projects are run and sharing knowledge across … confidence to hold people to account, including those you dont directly manage Experience managing budgets and reporting to senior stakeholders Experience working within ITIL-aligned change management A solid grasp of project methodology (PRINCE2, Agile, Waterfall or hybrid); a formal qualification is welcome but not essential Useful but not essential ...

opportunities for continual improvement and ensuring services meet current and future business needs. About you. Strong experience leading operational service delivery within a mature ITIL-aligned organisation, with the ability to drive continual improvement and deliver against strategic and operational objectives. Proven ability to influence and build effective relationships with … with the ability to use management information and insight to support complex decision-making and articulate complex issues to a broad range of audiences. ITIL 4 Foundation or above, with relevant ITIL 4 Specialist/Strategist qualifications, or strong demonstrable experience operating within a mature ITIL-aligned organisation. About us. ...

opportunities for continual improvement and ensuring services meet current and future business needs. About you. Strong experience leading operational service delivery within a mature ITIL-aligned organisation, with the ability to drive continual improvement and deliver against strategic and operational objectives. Proven ability to influence and build effective relationships with … with the ability to use management information and insight to support complex decision-making and articulate complex issues to a broad range of audiences. ITIL 4 Foundation or above, with relevant ITIL 4 Specialist/Strategist qualifications, or strong demonstrable experience operating within a mature ITIL-aligned organisation. About us. ...

opportunities for continual improvement and ensuring services meet current and future business needs. About you. Strong experience leading operational service delivery within a mature ITIL-aligned organisation, with the ability to drive continual improvement and deliver against strategic and operational objectives. Proven ability to influence and build effective relationships with … with the ability to use management information and insight to support complex decision-making and articulate complex issues to a broad range of audiences. ITIL 4 Foundation or above, with relevant ITIL 4 Specialist/Strategist qualifications, or strong demonstrable experience operating within a mature ITIL-aligned organisation. About us. ...

opportunities for continual improvement and ensuring services meet current and future business needs. About you. Strong experience leading operational service delivery within a mature ITIL-aligned organisation, with the ability to drive continual improvement and deliver against strategic and operational objectives. Proven ability to influence and build effective relationships with … with the ability to use management information and insight to support complex decision-making and articulate complex issues to a broad range of audiences. ITIL 4 Foundation or above, with relevant ITIL 4 Specialist/Strategist qualifications, or strong demonstrable experience operating within a mature ITIL-aligned organisation. About us. ...

opportunities for continual improvement and ensuring services meet current and future business needs. About you. Strong experience leading operational service delivery within a mature ITIL-aligned organisation, with the ability to drive continual improvement and deliver against strategic and operational objectives. Proven ability to influence and build effective relationships with … with the ability to use management information and insight to support complex decision-making and articulate complex issues to a broad range of audiences. ITIL 4 Foundation or above, with relevant ITIL 4 Specialist/Strategist qualifications, or strong demonstrable experience operating within a mature ITIL-aligned organisation. About us. ...

opportunities for continual improvement and ensuring services meet current and future business needs. About you. Strong experience leading operational service delivery within a mature ITIL-aligned organisation, with the ability to drive continual improvement and deliver against strategic and operational objectives. Proven ability to influence and build effective relationships with … with the ability to use management information and insight to support complex decision-making and articulate complex issues to a broad range of audiences. ITIL 4 Foundation or above, with relevant ITIL 4 Specialist/Strategist qualifications, or strong demonstrable experience operating within a mature ITIL-aligned organisation. About us. ...

insight to drive continual improvement and service excellence. A passion for innovation, user experience and enabling colleagues through technology. Essential Qualifications and Professional Certifications ITIL 4 Foundation ITIL 4 Specialist: Create, Deliver & Support (CDS) ISO/IEC 27001 Foundation/or Cyber Essentials Microsoft Endpoint Manager/Intune Administrator ...