101 to 108 of 108 Service Delivery Jobs in the South West

Assistant Field Service Technician Join a dynamic and innovative company that is at the forefront of technology and service excellence. They pride themselves on delivering top-notch solutions to our clients while fostering a collaborative and supportive work environment. As an Assistant Field Service Technician, you will have the opportunity to develop your skills and grow within … Job Responsibilities: Assist in the installation, maintenance, and repair of equipment on-site. Provide technical support and troubleshooting for clients. Conduct routine inspections and preventative maintenance on equipment. Document service activities and maintain accurate records of work performed. Collaborate with senior technicians to ensure timely and effective service delivery. Adhere to health and safety regulations while on-site. More ❯

servicing, improving operational efficiency and customer experience. Cultural change across IT and servicing, embedding innovation, accountability and continuous improvement. Oversight of all IT systems, infrastructure, data governance, cybersecurity and service delivery. Operational resilience and regulatory compliance, fulfilling the responsibilities of SMF24. Proven leadership across IT and operations, ideally within a regulated environment (financial services or similar). A track … record of shaping and delivering digital change not just systems, but culture, service and outcomes. A clear grasp of operational risk, regulatory requirements, and service standards in customer-centric settings. Relevant professional certifications (ITIL, PRINCE2, CISSP, CISM, ICA etc) are highly desirable What you'll bring: Proven leadership across IT and operations, ideally within a regulated environment (financial … services or similar). A track record of shaping and delivering digital change not just systems, but culture, service and outcomes. A clear grasp of operational risk, regulatory requirements, and service standards in customer-centric settings. Relevant professional certifications (ITIL, PRINCE2, CISSP, CISM, ICA etc) are highly desirable. This isn’t just about keeping the lights on. It More ❯

grow & lead? Join us as a CAD & Technical Support Supervisor in Bristol! This is role is critical in leading our frontline technical team to deliver high-quality, responsive customer service regarding our Siniat product offerings. What youll do: Lead, coach, and support the 1st Line Technical Support team to deliver a responsive, customer-focused service. Manage the process of … handling inbound technical enquiries, to include triaging, escalating, and resolving in line with service level agreements. Oversee project pack reviews and ensure accurate CAD production to support customer specifications. Utilise CRM systems effectively, track team performance, and implement process improvements. Collaborate cross-functionally with technical and commercial colleagues to promote Etex and Siniat solutions. Measure and report on team … activity, manage risks, and ensure continuous improvement in technical service delivery. What youll bring: A passion for delivering excellent service, and experience in inspiring and motivating a team to do the same. Experience in managing remote customer service or technical support across multiple channels. Working knowledge of CAD and the ability to interpret 2D construction drawings. Awareness More ❯

learn, grow & lead? Join us as a CAD & Technical Support Supervisor in Bristol! This role is critical in leading our frontline technical team to deliver high-quality, responsive customer service regarding our Siniat product offerings. What you'll do: Lead, coach, and support the 1st Line Technical Support team to deliver a responsive, customer-focused service. Manage the process … of handling inbound technical enquiries, including triaging, escalating, and resolving in line with service level agreements. Oversee project pack reviews and ensure accurate CAD production to support customer specifications. Utilise CRM systems effectively, track team performance, and implement process improvements. Collaborate cross-functionally with technical and commercial colleagues to promote Etex and Siniat solutions. Measure and report on team … activity, manage risks, and ensure continuous improvement in technical service delivery. What you'll bring: A passion for delivering excellent service, and experience in inspiring and motivating a team to do the same. Experience in managing remote customer service or technical support across multiple channels. Working knowledge of CAD and the ability to interpret 2D construction drawings. More ❯

Full Time As a 2nd Line Support Advisor, you'll be part of the Managed Services team, handling escalated technical queries, troubleshooting systems and applications, and ensuring high-quality service delivery. You'll also support 1st line advisors, manage case progress, and escalate to 3rd line when needed. Key Responsibilities Manage and resolve 2nd line support cases, including hardware … mentoring. Ensure timely updates, SLA adherence, and clear documentation. Escalate complex issues with adequate context to 3rd line or Field teams. Promote ITIL best practices and contribute to continuous service improvement. What You'll Need Proven experience in customer-facing tech support roles. Strong knowledge of systems, applications, and network infrastructure. Proficiency with remote support tools and ITIL practices. More ❯

critical services within the DNS and Network Time group. This position is key to shaping the strategic direction of the wider Cybersecurity division and directly impacts Jisc's overall service delivery. You will take responsibility for the continuous monitoring, threat detection, reporting, and analysis of critical infrastructure and its associated services, ensuring resilience, reliability, and security across the organisation. … Responsibilities will include: Maintenance and development of platforms and applications supporting the work of the cybersecurity function, including patching and monitoring. To comply with service level agreements to ensure that it meets the needs of the business and products that rely upon this. To assist in the monitoring and auditing of all systems to ensure all systems are performing More ❯

critical services within the DNS and Network Time group. This position is key to shaping the strategic direction of the wider Cybersecurity division and directly impacts Jisc's overall service delivery. You will take responsibility for the continuous monitoring, threat detection, reporting, and analysis of critical infrastructure and its associated services, ensuring resilience, reliability, and security across the organisation. … Responsibilities will include: Maintenance and development of platforms and applications supporting the work of the cybersecurity function, including patching and monitoring. To comply with service level agreements to ensure that it meets the needs of the business and products that rely upon this. To assist in the monitoring and auditing of all systems to ensure all systems are performing More ❯

ERP Programme - Business Lead Role About Us Connect2Dorset provides high-quality temporary staffing for Dorset Council. We are committed to ethical, reliable, and caring service delivery. About the Role The role will be key in the following activities: Lead preparation and delivery of the Business Change Strategy and change impact assessments, Benefit realisation, business readiness plans (user engagement More ❯