Senior Account Manager
- Location
- Greater London, England, United Kingdom
growing a B2B SaaS or recurring-revenue customer portfolio. Confidence discussing commercial terms and explaining technical products in everyday language. Sound judgement with account data, CRM hygiene and forecasting. An ability to earn trust with busy business owners and follow through on difficult conversations. Useful, but not essential Experience … Learn the product, listen to customer calls and map the health of your initial accounts. By day 60 Take ownership of account plans, renewals and the highest-priority customer risks. By day 90 Show progress on adoption and retention, with a credible expansion pipeline and a dependable forecast. Where ...