526 to 550 of 1,097 Customer Experience Jobs in the UK

the autonomy to manage your own day and contribute meaningfully to the business. Key Responsibilities Accurately process and manage sales orders and sample requests Provide a personal and professional customer experience to existing clients Follow up on leads via email, phone, and video platforms (Teams/Zoom/etc.) Handle incoming calls and manage the general inbox Maintain … is not a cold-calling or hard sales role. The focus is on understanding the product and helping customers find the best solution. Candidate Requirements Minimum 1 year of experience in sales administration, customer service, or a similar role Graduate with a 2:1 or higher Excellent organisational skills and attention to detail Confident and professional phone manner More ❯

Equity backed Software Company (SaaS) Key Responsibilities: Design Leadership: Own and evolve the brand's visual identity across digital platforms, marketing campaigns, product narratives, and global web presence. Website Experience: Lead the UX/UI design for our clients regional sites to improve conversion, engagement, and clarity. Creative Direction: Translate business and marketing strategy into high-quality creative output … product marketing, web development, and agencies to execute fast-moving creative needs. Design Quality: Provide hands-on direction for designers, freelancers, and agency partners to ensure pixel-perfect delivery. Customer Experience: Guide how brand, content, and design work together to create delightful, conversion-focused customer journeys. Person Specification: Extensive experience in a senior design, brand, or … marketing, landing pages, etc.) Demonstrated ability to create and execute design systems across large websites and multi-region brands Fluency in UX principles , wireframing, prototyping, and conversion-driven design Experience managing freelancers, agencies, or internal teams Proficiency in tools like Figma, Webflow (bonus), Adobe Creative Suite, or similar Be the creative mind behind one of the biggest B2B brand More ❯

The client is passionate about designing and integrating the best, most reliable technology for their customers. To further improve the process and customer experience, we re currently seeking an experienced AV Project Manager to join our team. As an AV Project Manager, you'll lead the delivery of best-in-class audiovisual systems to a nationwide network of … costs, variations and changes throughout the project Take full ownership of financial performance, as well as quality and client relationships throughout • Report project progress back to the business Required Experience • You will need to be a proven Project Manager with strong AV experience • A good understanding of relevant AV equipment to include Digital Video, Projection Systems, Control Systems … Audio Systems, Large format displays, DMX Lighting and BMS integration • Familiarity with AV industry standards such as AVIXA (InfoComm) and certifications (CTS, CTS-D, CTS-I) is a plus • Experience working with design software (AutoCAD, Visio, etc.) is a plus • Salesforce experience • Strong communication skills at all levels and an ability to drive progress • Proven experience managing More ❯

The client is passionate about designing and integrating the best, most reliable technology for their customers. To further improve the process and customer experience, we’re currently seeking an experienced AV Project Manager to join our team. As an AV Project Manager, you'll lead the delivery of best-in-class audiovisual systems to a nationwide network of … costs, variations and changes throughout the project Take full ownership of financial performance, as well as quality and client relationships throughout • Report project progress back to the business Required Experience • You will need to be a proven Project Manager with strong AV experience • A good understanding of relevant AV equipment to include Digital Video, Projection Systems, Control Systems … Audio Systems, Large format displays, DMX Lighting and BMS integration • Familiarity with AV industry standards such as AVIXA (InfoComm) and certifications (CTS, CTS-D, CTS-I) is a plus • Experience working with design software (AutoCAD, Visio, etc.) is a plus • Salesforce experience • Strong communication skills at all levels and an ability to drive progress • Proven experience managing More ❯

and data science to shape decisions across the company's digital ecosystem. The Role This is a strategic analytics role with a focus on digital distribution, subscription performance, and customer experience . You'll lead data-driven decision making, manage a small team, and deliver insights that directly impact product roadmaps and commercial partnerships. Key Responsibilities: Partner with … success measurement. Provide clear, narrative-driven insights to senior stakeholders - not just dashboards. Line manage a team of 3 (1 Senior Analyst, 2 Insight Analysts, plus apprentice). Skills & Experience Essential: Strong digital/product analytics background. Hands-on with Adobe Analytics (Google Analytics considered if very strong). Advanced SQL skills. Proven data storytelling and visualisation ability - clear … persuasive presentations for stakeholders. Commercial mindset - experience in churn, retention, or subscription analytics. People management experience (doesn't need to be extensive, but confident leading and coaching). Desirable: Python for forecasting/modelling. Experience in distribution or product journey analytics. Exposure to ROI modelling and commercial decision-making. Interview Process Introductory with the hiring manager. Task More ❯

widget driven solutions enable web3 platforms to onboard users to 130+ crypto assets from 63+ countries, abstracting away the complexity of user KYC, risk monitoring & compliance, payment methods and customer support. Transak is backed by top VCs, including Consensys, Tether (USDT), Animoca Brands, many banks. About the Role We are seeking an experienced Senior Product Manager, KYC & Compliance to … on compliance goals. Internal Enablement : Run knowledge transfer sessions and produce clear documentation to align product, ops, and compliance teams on new compliance features and requirements. Voice of the Customer : Balance compliance rigor and fraud prevention with low-friction user experiences in onboarding flows. What We're Looking For 6+ years of product or program management experience, with … at least 3+ years in KYC/AML, compliance, or risk products in fintech, banking, or payments. Direct experience integrating with KYC/KYB vendors and AML systems. Strong technical product management skills ; able to collaborate with engineers on backend workflows, APIs, and data pipelines. Proven success in automating compliance/risk operations and delivering compliance projects globally. Strong More ❯

Agent is our first point of contact for clients, providing timely and efficient assistance with enquiries, troubleshooting, and resolving issues. You will work closely with internal teams to ensure customer satisfaction and deliver a positive client experience at every touchpoint. Role Basic troubleshooting support for clients, helping them resolve common issues related to products or services Offering guidance … on product features, usage instructions, and common troubleshooting steps Identify recurring issues and report trends to management to help improve customer experience Escalating issues to your line manager and other stakeholders as required to facilitate resolution Documenting client interactions and issues, ensuring clear and accurate records Training Velocity apprenticeship training programmes are delivered virtually by our fully qualified … Year 3 Months Positions Available 1 Closing Date Friday, 26th September 2025 Start Date Wednesday, 1st October 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Qualifications English & Maths GCSE, grade Minimum 4 (Essential More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS The role of account manager is to grow and develop the existing client base around … and prospective client base and will undertake regular coaching sessions to maximise your potential. You will complete regular training and development sessions to ensure that you are meeting both customer and company expectations. The successful candidate will have a strong and coherent plan for finding and winning new business in the marketplace and will be able to demonstrate a … track record of doing so. SKILLS AND EXPERIENCE REQUIRED Ideally you will come from a managed print background,IT or Telecoms and be familiar with contract based selling. The role requires someone who is highly active in the field, client orientated, excellent communicator, experienced negotiator and someone who excels at putting the client first. You will be strong on More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS The role of account manager is to grow and develop the existing client base around … and prospective client base and will undertake regular coaching sessions to maximise your potential. You will complete regular training and development sessions to ensure that you are meeting both customer and company expectations. The successful candidate will have a strong and coherent plan for finding and winning new business in the marketplace and will be able to demonstrate a … track record of doing so. SKILLS AND EXPERIENCE REQUIRED Ideally you will come from a managed print background,IT or Telecoms and be familiar with contract based selling. The role requires someone who is highly active in the field, client orientated, excellent communicator, experienced negotiator and someone who excels at putting the client first. You will be strong on More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS The role of account manager is to grow and develop the existing client base around … and prospective client base and will undertake regular coaching sessions to maximise your potential. You will complete regular training and development sessions to ensure that you are meeting both customer and company expectations. The successful candidate will have a strong and coherent plan for finding and winning new business in the marketplace and will be able to demonstrate a … track record of doing so. SKILLS AND EXPERIENCE REQUIRED Ideally you will come from a managed print background,IT or Telecoms and be familiar with contract based selling. The role requires someone who is highly active in the field, client orientated, excellent communicator, experienced negotiator and someone who excels at putting the client first. You will be strong on More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS The role of account manager is to grow and develop the existing client base around … and prospective client base and will undertake regular coaching sessions to maximise your potential. You will complete regular training and development sessions to ensure that you are meeting both customer and company expectations. The successful candidate will have a strong and coherent plan for finding and winning new business in the marketplace and will be able to demonstrate a … track record of doing so. SKILLS AND EXPERIENCE REQUIRED Ideally you will come from a managed print background,IT or Telecoms and be familiar with contract based selling. The role requires someone who is highly active in the field, client orientated, excellent communicator, experienced negotiator and someone who excels at putting the client first. You will be strong on More ❯

as role model and facilitator to ensure business areas adhere to, and HR deliver to agreed service. Proactively manages the HR Business Partner supplier interfaces to ensure a seamless customer experience Provides support within the HR team to peers and coaching to more junior members of the team Who you are Commercially savvy/good depth of business … understanding Good breadth of HR experience Strong relationship & coaching skills; strong communicator Analytical, intellectual capacity to learn very quickly Experience of large matrixed blue-chip organisations Experience of supporting organisational transformation, capability building and working with ambiguity Understanding of Telco and IT business models, capabilities and labour market (advantageous) Not a perfect fit? Worried that you don … we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another More ❯

Our client is looking for a proactive and detail-oriented Customer Success Manager to join our growing team. In this role, you'll be the bridge between our customers and our product, ensuring they get maximum value from our solutions. You'll play a pivotal part in managing customer relationships, delivering exceptional training, and supporting the release of … high-quality, error-free software in an Agile environment.If you enjoy building strong customer connections, have a passion for helping people understand and use technology effectively, and want to make a tangible impact on the success of a fast-moving digital health company, we'd love to hear from you. FWhat You'll Do Deliver and Maintain Training - Develop … review, and deliver engaging training materials (guides, videos, help documentation) for new features and updates, both for customers and internal teams.? Customer Engagement - Lead customer review meetings, gather feedback, and proactively address client needs.? Product Testing & Quality - Support software testing by executing manual test cases, reviewing test data, and ensuring error-free releases.? Internal Collaboration - Work closely with More ❯

now looking for an eager candidate to join us as a Network Engineer Level 4 apprentice with CompTIA Network+. You will have the opportunity to gain valuable skills and experience as you complete your Level 4 apprenticeship. Role Maintain a high level of customer service as a primary point of contact in the service desk. Maximise customer network performance by monitoring, troubleshooting problems and outages. Ensuring customer equipment, firewalls, switches, servers etc. are maintained in a timely manner to the latest stable versions as per their contracts. Assist the 2nd line in securing the customer network, firewalls, and other infrastructure components by establishing cohesive rules and policies and defining and monitoring access. Ensure the … technology, systems and support are optimised for customers, including individuals or teams working remotely from or from customer sites. Be a true team player, working professionally and constructively with colleagues, offering help and assistance. Training Why choose our Network Engineer Level 4 apprenticeship? Our Network Engineer Level 4 apprenticeship is perfect for learners who are fresh out of an More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS We are seeking a Product Manager to own and develop a portfolio of products, driving … products meet market demands, are successfully launched, and remain competitive throughout their lifecycle. Key Responsibilities Manage the complete product lifecycle, ensuring each stage delivers maximum value. Conduct market and customer research to identify new product opportunities and enhancements. Define product requirements and work with internal teams to bring concepts to market. Oversee performance of existing products, recommending updates or … typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This role also offers flexibility to work from home. SKILLS AND EXPERIENCE REQUIRED Previousexperience in a Product Managementrole. Strong analytical skills with the ability to interpret market and performance data. Excellent organisational and project management skills, with the ability to manage More ❯

Are you an experienced Customer Services Manager, Office Manager, Administrative Lead, or Member Services Manager? Can you take ownership of administrative process whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Member Services. Informed Recruitment are a specialist provider of resource to the … Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to support departments heads to ensure outstanding customer services are provided to customer and supply chain partners. Your day-to-day responsibilities will include … taking ownership of the accounts of smaller members; supporting contract pack creating; and identifying additional opportunities with which to support members. Background Well-trodden paths into this role include: Customer Services/Account Management - A successful track record as an account management/customer success management/customer service management professional with a successful track record of More ❯

Are you an experienced Customer Services Manager, Office Manager, Administrative Lead, or Member Services Manager? Can you take ownership of administrative process whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Member Services. Informed Recruitment are a specialist provider of resource to the … Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to support departments heads to ensure outstanding customer services are provided to customer and supply chain partners. Your day-to-day responsibilities will include … taking ownership of the accounts of smaller members; supporting contract pack creating; and identifying additional opportunities with which to support members. Background Well-trodden paths into this role include: Customer Services/Account Management - A successful track record as an account management/customer success management/customer service management professional with a successful track record of More ❯

Are you an experienced Customer Services Manager, Office Manager, Administrative Lead, or Member Services Manager? Can you take ownership of administrative process whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Member Services. Informed Recruitment are a specialist provider of resource to the … Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to support departments heads to ensure outstanding customer services are provided to customer and supply chain partners. Your day-to-day responsibilities will include … taking ownership of the accounts of smaller members; supporting contract pack creating; and identifying additional opportunities with which to support members. Background Well-trodden paths into this role include: Customer Services/Account Management - A successful track record as an account management/customer success management/customer service management professional with a successful track record of More ❯

AV technology. Its just part of our DNA. Were deeply passionate about designing and integrating the best, most reliable technology for our customers. To further improve our process and customer experience, were currently seeking an experienced AV Project Manager to join our team.? As an?AV Project Manager, you'll lead the delivery of best-in-class Audio … . Our friendly team of 170 are our most important customers.?We care about having a positive, friendly, and engaging workplace, as that is the key to delivering great customer service. People love working here, and we have the independent survey results to prove it - were officially one of the Best Companies in the UK to work for! It … This passion is driven from the top down by James, our MD (who hates titles and is just simply James) and the leadership team who make sure that brilliant customer service is at that heart of everything we do.?When you meet us, youll see what we mean. Its so important that we are the right fit for each More ❯

AV technology. Its just part of our DNA. Were deeply passionate about designing and integrating the best, most reliable technology for our customers. To further improve our process and customer experience, were currently seeking an experienced AV Project Manager to join our team.? As an?AV Project Manager, you'll lead the delivery of best-in-class Audio … . Our friendly team of 170 are our most important customers.?We care about having a positive, friendly, and engaging workplace, as that is the key to delivering great customer service. People love working here, and we have the independent survey results to prove it - were officially one of the Best Companies in the UK to work for! It … This passion is driven from the top down by James, our MD (who hates titles and is just simply James) and the leadership team who make sure that brilliant customer service is at that heart of everything we do.?When you meet us, youll see what we mean. Its so important that we are the right fit for each More ❯

regulations. You will lead all aspects of PSP strategy, dispute management, and conversion optimization for a B2C subscription business. You will work cross-functionally with Finance, Product, Engineering, and Customer Experience teams to ensure secure, scalable, and high-converting payment infrastructure. The focus is on merchant-side payments, PSP optimisation, and fraud prevention related to subscriptions and chargebacks. … We are looking for an experienced payments leader with deep knowledge of merchant acquiring, payment routing, fraud tools, and compliance with card scheme rules. What You’ll Bring Ideally experience with merchant-side payment operations or compliance (preferably in subscription or recurring billing businesses). Not AML focused. This role is focused on chargebacks, card scheme compliance, and PSP … management. Strong experience with PSPs, payment gateways, fraud platforms, and subscription billing providers. Proven success in managing disputes/chargebacks and fraud prevention while optimizing conversions. In-depth knowledge of card scheme rules, PCI DSS, and consumer regulations around recurring payments. Experience in leading cross-functional teams and building processes at scale. Key Responsibilities Leadership & Strategy Own the More ❯

We are dedicated to finding and attracting the right digital, data and technology specialists to help shape society, and support our valued customers through a range of innovative and customer centric services. Our customers value us for our advice, collaborative approach, rigour, ethics, community of professionals and talent expertise to deliver genuine performance improvements and transformation. We have worked … hard to build an exceptional team and recognise that diversity of experience, thinking and personality can bring fresh vitality and creativity to teams; as the bedrock of innovation. As an independent, niche and family-owned business, we care deeply about providing a service that is innovative, high quality, cost effective and ultimately successful. The role Our continued growth means … that we are seeking an experienced delivery professional to support the needs of our valued and high-profile customer base. Within this role you will have the opportunity to work on some of the most high-profile search campaigns in the digital, data and technology space and, increasingly, support our customers’ growth into the AI space. As an experienced More ❯

developing an advanced system using Large Language Model (LLM) technologies to deliver engaging, intuitive, and adaptive content recommendations across all Amazon surfaces. We aim to facilitate seamless reasoning and customer experiences, surpassing the capabilities of previous machine learning models. We are looking for a passionate, talented, and resourceful Applied Scientist in the field of Natural Language Processing (NLP), Recommender … in one or more of the above areas. The ideal candidate would also enjoy operating in dynamic environments, be self-motivated to take on challenging problems to deliver big customer impact, shipping solutions via rapid experimentation and then iterating on user feedback and interactions. Key job responsibilities As an Applied Scientist on the team, you will collaborate with other … scale computing resources to accelerate advances in the state of art. BASIC QUALIFICATIONS - PhD, or Master's degree and 3+ years of building machine learning models for business application experience - 3+ years of building models for business application experience - Experience programming in Java, C++, Python or related language PREFERRED QUALIFICATIONS - PhD in Electrical Engineering, Computer Sciences, or More ❯

future where personalised, AI-driven treatment and intelligent practice management come together to enhance patient care and build a thriving dental practice. Were innovators, relentless in our pursuit of customer success and constantly pushing the boundaries of the possible to create world-class SaaS products. Culture matters to us. Celebrated as one of the 'Sunday Times UK's Best … boosting clinical accuracy in seconds. Practice Management - Automating everything, ensuring dental practices get admin done quicker! Payments, Workflows & Patient Management, 3rd Party Integration, Reporting and Staff Instant Messaging. Patient Experience - A digital-first experience that empowers patients to manage appointments, complete medical forms, and make payments - all from their own device. No more old-school phone calls and … paper forms. Our Culture We are problem solvers, not ticket takers, and we champion creative problem-solving. Customer success is at the heart of everything we do. We strive to ensure that each member of our team, regardless of their department or role, prioritises the success of the customer in every interaction. From our Commercial teams right through More ❯

basket (including services) and walking them through the full sales journey.The calls will come from customers already reviewing products on the companies Website and providing them with the best customer service journey.There will be 2 weeks training - 09:00 - 17:30Hours of work are: Monday to Friday (Between 08:00-20:00 Shift Range - 8hr Shift)1 in every … which are not exhaustive and not limited to include: Managing inbound calls to the business from clients/customers’ requests. Working towards and aiming to exceed sales expectations. Exploring customer needs and offering suitable products and services from the website. Guiding the customer through the sales journey whilst ensuring they are kept fully informed. Building relationships with customers … to ensure converting a one-time customer into a customer for life. Delivering a best-in-class customer experience. Maximise up selling opportunities whilst ensuring the customer has an informed choice. Uncapped Commission Structure Key Skills: A commitment to providing great service. Customer Service experience, ideally within a Contact Centre environment. Excellent communication skills. More ❯