551 to 575 of 1,104 Customer Experience Jobs in the UK

basket (including services) and walking them through the full sales journey.The calls will come from customers already reviewing products on the companies Website and providing them with the best customer service journey.There will be 2 weeks training - 09:00 - 17:30Hours of work are: Monday to Friday (Between 08:00-20:00 Shift Range - 8hr Shift)1 in every … which are not exhaustive and not limited to include: Managing inbound calls to the business from clients/customers’ requests. Working towards and aiming to exceed sales expectations. Exploring customer needs and offering suitable products and services from the website. Guiding the customer through the sales journey whilst ensuring they are kept fully informed. Building relationships with customers … to ensure converting a one-time customer into a customer for life. Delivering a best-in-class customer experience. Maximise up selling opportunities whilst ensuring the customer has an informed choice. Uncapped Commission Structure Key Skills: A commitment to providing great service. Customer Service experience, ideally within a Contact Centre environment. Excellent communication skills. More ❯

Orlight is a leading British lighting manufacturer, delivering premium architectural lighting solutions across residential and commercial markets. With our B2B (orlight.com) and B2C (orlighthome.com) platforms now central to our customer experience, we're investing in a digital leadership role to own and evolve our websites, aligning every user interaction with the quality and performance of our products Role … from homepage design and product layouts to campaign landing pages and content areas Set and enforce design systems, web standards, and styling principles to ensure consistent branding and user experience across platforms Lead all visual implementation in HTML/CSS within a CMS environment — executing updates and mentoring others on standards and execution Analyse site performance and behaviour using … process improvements and AI-driven tools (e.g. image generation, layout ideation, GPT-assisted editing) to streamline output and reduce repetitive tasks What We’re Looking For 10+ years of experience in senior digital web design roles, ideally with ownership of full-site design and optimisation. A strong portfolio demonstrating end-to-end project leadership, from concept to live implementation. More ❯

Orlight is a leading British lighting manufacturer, delivering premium architectural lighting solutions across residential and commercial markets. With our B2B (orlight.com) and B2C (orlighthome.com) platforms now central to our customer experience, we're investing in a digital leadership role to own and evolve our websites, aligning every user interaction with the quality and performance of our products Role … from homepage design and product layouts to campaign landing pages and content areas Set and enforce design systems, web standards, and styling principles to ensure consistent branding and user experience across platforms Lead all visual implementation in HTML/CSS within a CMS environment — executing updates and mentoring others on standards and execution Analyse site performance and behaviour using … process improvements and AI-driven tools (e.g. image generation, layout ideation, GPT-assisted editing) to streamline output and reduce repetitive tasks What We’re Looking For 10+ years of experience in senior digital web design roles, ideally with ownership of full-site design and optimisation. A strong portfolio demonstrating end-to-end project leadership, from concept to live implementation. More ❯

Orlight is a leading British lighting manufacturer, delivering premium architectural lighting solutions across residential and commercial markets. With our B2B (orlight.com) and B2C (orlighthome.com) platforms now central to our customer experience, we're investing in a digital leadership role to own and evolve our websites, aligning every user interaction with the quality and performance of our products Role … from homepage design and product layouts to campaign landing pages and content areas Set and enforce design systems, web standards, and styling principles to ensure consistent branding and user experience across platforms Lead all visual implementation in HTML/CSS within a CMS environment — executing updates and mentoring others on standards and execution Analyse site performance and behaviour using … process improvements and AI-driven tools (e.g. image generation, layout ideation, GPT-assisted editing) to streamline output and reduce repetitive tasks What We’re Looking For 10+ years of experience in senior digital web design roles, ideally with ownership of full-site design and optimisation. A strong portfolio demonstrating end-to-end project leadership, from concept to live implementation. More ❯

access to financial services across underserved markets. With a strong focus on innovation, collaboration, and data-driven decision-making, the company is building impactful financial products tailored to real customer needs. We’re looking for a Lead Decision Scientist, to lead the development, deployment, and ongoing optimisation of credit risk models. This is a high-impact position at the … data sourcing and feature engineering to validation, deployment, and monitoring Design and run A/B and champion/challenger tests to improve performance across approval rates, losses, and customer experience Analyse credit performance data to deliver insights that guide strategic decisions Mentor and support junior analysts/data scientists as the team expands Collaborate with data engineering … findings, and translate model outputs into business value About You You are an analytical thinker with a passion for using data to drive credit decisioning. You bring hands-on experience building machine learning models for consumer credit and understand the nuances of data preparation, feature selection, and model validation in high-stakes environments. 5–7 years of experience More ❯

access to financial services across underserved markets. With a strong focus on innovation, collaboration, and data-driven decision-making, the company is building impactful financial products tailored to real customer needs. We’re looking for a Lead Decision Scientist, to lead the development, deployment, and ongoing optimisation of credit risk models. This is a high-impact position at the … data sourcing and feature engineering to validation, deployment, and monitoring Design and run A/B and champion/challenger tests to improve performance across approval rates, losses, and customer experience Analyse credit performance data to deliver insights that guide strategic decisions Mentor and support junior analysts/data scientists as the team expands Collaborate with data engineering … findings, and translate model outputs into business value About You You are an analytical thinker with a passion for using data to drive credit decisioning. You bring hands-on experience building machine learning models for consumer credit and understand the nuances of data preparation, feature selection, and model validation in high-stakes environments. 5–7 years of experience More ❯

access to financial services across underserved markets. With a strong focus on innovation, collaboration, and data-driven decision-making, the company is building impactful financial products tailored to real customer needs. We’re looking for a Lead Decision Scientist, to lead the development, deployment, and ongoing optimisation of credit risk models. This is a high-impact position at the … data sourcing and feature engineering to validation, deployment, and monitoring Design and run A/B and champion/challenger tests to improve performance across approval rates, losses, and customer experience Analyse credit performance data to deliver insights that guide strategic decisions Mentor and support junior analysts/data scientists as the team expands Collaborate with data engineering … findings, and translate model outputs into business value About You You are an analytical thinker with a passion for using data to drive credit decisioning. You bring hands-on experience building machine learning models for consumer credit and understand the nuances of data preparation, feature selection, and model validation in high-stakes environments. 5–7 years of experience More ❯

access to financial services across underserved markets. With a strong focus on innovation, collaboration, and data-driven decision-making, the company is building impactful financial products tailored to real customer needs. We’re looking for a Lead Decision Scientist, to lead the development, deployment, and ongoing optimisation of credit risk models. This is a high-impact position at the … data sourcing and feature engineering to validation, deployment, and monitoring Design and run A/B and champion/challenger tests to improve performance across approval rates, losses, and customer experience Analyse credit performance data to deliver insights that guide strategic decisions Mentor and support junior analysts/data scientists as the team expands Collaborate with data engineering … findings, and translate model outputs into business value About You You are an analytical thinker with a passion for using data to drive credit decisioning. You bring hands-on experience building machine learning models for consumer credit and understand the nuances of data preparation, feature selection, and model validation in high-stakes environments. 5–7 years of experience More ❯

out ultra-fast charging hubs nationwide, supporting the transition to electric mobility. We operate at the intersection of sustainability, technology, and mobility, using data-driven insights to improve performance, customer experience, and long-term strategy. The Role We are seeking a Data Analyst to join our Growth team, working directly with the Chief Growth Officer. This role is … growth trajectory. With the right ambition and capability, this role offers a career pathway toward a future CTO position. Key Responsibilities Collect, clean, and analyze data from charging stations, customer applications, usage patterns, and operational systems. Build dashboards and reports to track KPIs such as utilization, uptime, revenue, and customer behavior. Identify patterns and trends in charging demand … accuracy, compliance, and integrity across all reporting systems. Candidate Profile Bachelor’s degree in Data Science, Statistics, Computer Science, Engineering, or related field (Master’s desirable). 2+ years’ experience as a Data Analyst or in a similar role (experience in EV, energy, or mobility sectors is an advantage). Strong technical skills in SQL, Python/R More ❯

out ultra-fast charging hubs nationwide, supporting the transition to electric mobility. We operate at the intersection of sustainability, technology, and mobility, using data-driven insights to improve performance, customer experience, and long-term strategy. The Role We are seeking a Data Analyst to join our Growth team, working directly with the Chief Growth Officer. This role is … growth trajectory. With the right ambition and capability, this role offers a career pathway toward a future CTO position. Key Responsibilities Collect, clean, and analyze data from charging stations, customer applications, usage patterns, and operational systems. Build dashboards and reports to track KPIs such as utilization, uptime, revenue, and customer behavior. Identify patterns and trends in charging demand … accuracy, compliance, and integrity across all reporting systems. Candidate Profile Bachelor’s degree in Data Science, Statistics, Computer Science, Engineering, or related field (Master’s desirable). 2+ years’ experience as a Data Analyst or in a similar role (experience in EV, energy, or mobility sectors is an advantage). Strong technical skills in SQL, Python/R More ❯

out ultra-fast charging hubs nationwide, supporting the transition to electric mobility. We operate at the intersection of sustainability, technology, and mobility, using data-driven insights to improve performance, customer experience, and long-term strategy. The Role We are seeking a Data Analyst to join our Growth team, working directly with the Chief Growth Officer. This role is … growth trajectory. With the right ambition and capability, this role offers a career pathway toward a future CTO position. Key Responsibilities Collect, clean, and analyze data from charging stations, customer applications, usage patterns, and operational systems. Build dashboards and reports to track KPIs such as utilization, uptime, revenue, and customer behavior. Identify patterns and trends in charging demand … accuracy, compliance, and integrity across all reporting systems. Candidate Profile Bachelor’s degree in Data Science, Statistics, Computer Science, Engineering, or related field (Master’s desirable). 2+ years’ experience as a Data Analyst or in a similar role (experience in EV, energy, or mobility sectors is an advantage). Strong technical skills in SQL, Python/R More ❯

out ultra-fast charging hubs nationwide, supporting the transition to electric mobility. We operate at the intersection of sustainability, technology, and mobility, using data-driven insights to improve performance, customer experience, and long-term strategy. The Role We are seeking a Data Analyst to join our Growth team, working directly with the Chief Growth Officer. This role is … growth trajectory. With the right ambition and capability, this role offers a career pathway toward a future CTO position. Key Responsibilities Collect, clean, and analyze data from charging stations, customer applications, usage patterns, and operational systems. Build dashboards and reports to track KPIs such as utilization, uptime, revenue, and customer behavior. Identify patterns and trends in charging demand … accuracy, compliance, and integrity across all reporting systems. Candidate Profile Bachelor’s degree in Data Science, Statistics, Computer Science, Engineering, or related field (Master’s desirable). 2+ years’ experience as a Data Analyst or in a similar role (experience in EV, energy, or mobility sectors is an advantage). Strong technical skills in SQL, Python/R More ❯

out ultra-fast charging hubs nationwide, supporting the transition to electric mobility. We operate at the intersection of sustainability, technology, and mobility, using data-driven insights to improve performance, customer experience, and long-term strategy. The Role We are seeking a Data Analyst to join our Growth team, working directly with the Chief Growth Officer. This role is … growth trajectory. With the right ambition and capability, this role offers a career pathway toward a future CTO position. Key Responsibilities Collect, clean, and analyze data from charging stations, customer applications, usage patterns, and operational systems. Build dashboards and reports to track KPIs such as utilization, uptime, revenue, and customer behavior. Identify patterns and trends in charging demand … accuracy, compliance, and integrity across all reporting systems. Candidate Profile Bachelor’s degree in Data Science, Statistics, Computer Science, Engineering, or related field (Master’s desirable). 2+ years’ experience as a Data Analyst or in a similar role (experience in EV, energy, or mobility sectors is an advantage). Strong technical skills in SQL, Python/R More ❯

Role: Customer Insight Analyst Salary: Up to £42,000 + bonus + benefits Term: 12 month FTC Location: Manchester, Telford or Milton Keynes up to 2 days per week hybrid working Hours: Mon-Fri This is a great opportunity for an experienced Customer Insight Analyst to going my contact centre clients growing team. Hybrid working out of one … of their offices in Manchester, Milton Keynes or Telford. Do you have a passion for Customer Excellence? Are you a great storyteller? Are you experienced using SQL and Tableau? The Customer Insight Analyst gathers and interprets data on customer satisfaction for their business. As a customer Insight Analyst, your job duties include conducting insight to collect … Insight Analyst role duties include: Gathering data Analysing data Identifying pain points Troubleshooting Creating reports and dashboards Presenting insights Making recommendations Collaborating with cross-functional contact centre teams Supporting CX initiatives Monitoring effectiveness Continuous Improvement Exploring new data sources Refining analysis methods The Customer Insight Analyst acts as a bridge between customer data and business decision-making, ensuring More ❯

an industry leading UK-based technology business centred around the safety of lone and at-risk workers across both public and private sectors. Protecting over 200,000 employees, our customer base includes more than 100 NHS trusts, 150 local authorities, 200 housing associations and hundreds of commercial organisations in sectors including utilities, facilities management, distribution and care. As an … within the client organization. Set up meetings between client decision makers and company’s practice leaders/principals. Work cross functionally with other departments to improve and enhance the customer experience for all customers. Keep abreast of current industry news or insights relevant to the business to help with sales strategy and increased knowledge of sector. Collaborate with … Marketing team to identify potential opportunities within your account base. Knowledge and experience: Role would suit candidates with previous experience in a regulatory environment or with a telecoms or technology-enabled business service. Great Account Management and Account Development skills Highly organised with excellent attention to detail and the ability to execute a strategy to deliver daily revenue. More ❯

their BPA operations. The successful candidate will work closely with subject matter experts across the business to define, map, and document key operational workflows, with a strong focus on customer experience, operational resilience, and regulatory compliance. Responsibilities Collaborate with business subject matter experts to define and document "to-be" operational processes for BPA buy-ins Create detailed process … comprehensive supporting materials including standard operating procedures (SOPs), process guides, and staff training content Design and document the end-to-end process for the production and issuance of BPA Customer Video Statements Ensure all communications are clear, consistent, and aligned with internal standards and regulatory expectations Define processes for performing manual benefit calculations, including validation checks, audit trail requirements … to review and update the Data Protection Impact Assessment (DPIA) Ensure all processes are compliant with GDPR and internal data governance frameworks About You Requirements Minimum of 8 years' experience as a Business Analyst within financial services, preferably in pensions, annuities, or insurance Strong capabilities in process mapping and operational documentation Demonstrated ability to work with cross-functional teams More ❯

their BPA operations. The successful candidate will work closely with subject matter experts across the business to define, map, and document key operational workflows, with a strong focus on customer experience, operational resilience, and regulatory compliance. Responsibilities Collaborate with business subject matter experts to define and document "to-be" operational processes for BPA buy-ins Create detailed process … comprehensive supporting materials including standard operating procedures (SOPs), process guides, and staff training content Design and document the end-to-end process for the production and issuance of BPA Customer Video Statements Ensure all communications are clear, consistent, and aligned with internal standards and regulatory expectations Define processes for performing manual benefit calculations, including validation checks, audit trail requirements … to review and update the Data Protection Impact Assessment (DPIA) Ensure all processes are compliant with GDPR and internal data governance frameworks About You Requirements Minimum of 8 years' experience as a Business Analyst within financial services, preferably in pensions, annuities, or insurance Strong capabilities in process mapping and operational documentation Demonstrated ability to work with cross-functional teams More ❯

their BPA operations. The successful candidate will work closely with subject matter experts across the business to define, map, and document key operational workflows, with a strong focus on customer experience, operational resilience, and regulatory compliance. Responsibilities Collaborate with business subject matter experts to define and document "to-be" operational processes for BPA buy-ins Create detailed process … comprehensive supporting materials including standard operating procedures (SOPs), process guides, and staff training content Design and document the end-to-end process for the production and issuance of BPA Customer Video Statements Ensure all communications are clear, consistent, and aligned with internal standards and regulatory expectations Define processes for performing manual benefit calculations, including validation checks, audit trail requirements … to review and update the Data Protection Impact Assessment (DPIA) Ensure all processes are compliant with GDPR and internal data governance frameworks About You Requirements Minimum of 8 years' experience as a Business Analyst within financial services, preferably in pensions, annuities, or insurance Strong capabilities in process mapping and operational documentation Demonstrated ability to work with cross-functional teams More ❯

which are not exhaustive and not limited to include: Managing inbound calls to the business from clients/customers’ requests. Working towards and aiming to exceed sales expectations. Exploring customer needs and offering suitable products and services from the website. Guiding the customer through the sales journey whilst ensuring they are kept fully informed. Building relationships with customers … to ensure converting a one-time customer into a customer for life. Delivering a best-in-class customer experience. Maximise up selling opportunities whilst ensuring the customer has an informed choice. Uncapped Commission Structure Key Skills: A commitment to providing great service. Customer Service experience, ideally within a Contact Centre environment. Excellent communication skills. … with the desire to consistently exceed sales targets. Flexible and adaptable. A passion for putting customers first and creating customers for life. A passion for tech ! A previous sales experience would be desirable. IT literate with the ability to navigate multiple systems quickly and efficiently. This role is subject to a Clean DBS it is imperative that each applicant More ❯

sector-focused, global law firm that’s looking to add an IT Service Desk Analyst to their team. This is a great opportunity for someone with proven IT support experience to step into a fast-paced, professional services environment and play a key role in delivering first-class IT support to colleagues across the globe. The Role You’ll … The team supports a wide range of systems and applications, ensuring staff across all offices receive efficient, professional, and friendly assistance. The goal is simple: providing the best possible customer experience to internal users. This is a hands-on role where you’ll be supporting everything from Microsoft 365 and Teams through to specialist legal applications like iManage … users updated. Supporting audio and video conferencing setups. Contributing to knowledge base articles and continuous improvement of IT support processes. What They’re Looking For At least 12 months’ experience in an IT support role, ideally within professional services. Strong troubleshooting skills across both hardware and software. Hands-on experience with Microsoft 365 applications (Word, Excel, PowerPoint, Outlook More ❯

sector-focused, global law firm that’s looking to add an IT Service Desk Analyst to their team. This is a great opportunity for someone with proven IT support experience to step into a fast-paced, professional services environment and play a key role in delivering first-class IT support to colleagues across the globe. The Role You’ll … The team supports a wide range of systems and applications, ensuring staff across all offices receive efficient, professional, and friendly assistance. The goal is simple: providing the best possible customer experience to internal users. This is a hands-on role where you’ll be supporting everything from Microsoft 365 and Teams through to specialist legal applications like iManage … users updated. Supporting audio and video conferencing setups. Contributing to knowledge base articles and continuous improvement of IT support processes. What They’re Looking For At least 12 months’ experience in an IT support role, ideally within professional services. Strong troubleshooting skills across both hardware and software. Hands-on experience with Microsoft 365 applications (Word, Excel, PowerPoint, Outlook More ❯

sector-focused, global law firm that’s looking to add an IT Service Desk Analyst to their team. This is a great opportunity for someone with proven IT support experience to step into a fast-paced, professional services environment and play a key role in delivering first-class IT support to colleagues across the globe. The Role You’ll … The team supports a wide range of systems and applications, ensuring staff across all offices receive efficient, professional, and friendly assistance. The goal is simple: providing the best possible customer experience to internal users. This is a hands-on role where you’ll be supporting everything from Microsoft 365 and Teams through to specialist legal applications like iManage … users updated. Supporting audio and video conferencing setups. Contributing to knowledge base articles and continuous improvement of IT support processes. What They’re Looking For At least 12 months’ experience in an IT support role, ideally within professional services. Strong troubleshooting skills across both hardware and software. Hands-on experience with Microsoft 365 applications (Word, Excel, PowerPoint, Outlook More ❯

and building leading-edge, market-renowned solutions. Our team excels at leveraging these to deliver real business value for our clients, combining deep technical expertise in data, marketing, and customer experience with strategic consulting and seamless execution. You’ll join a dynamic global team of about 250 professionals operating across 50+ markets. Our strength lies in our people … of MarTech, and the Chief Data Officer. Though this is not a hands-on tools role, it's essential that you have substantial knowledge of the tools below and experience overseeing similar programmes. You’ll provide technical leadership, guiding team members through complex implementations and edge cases. Key Responsibilities & Required Experience: Lead enterprise-wide analytics and tag management … sessions, stakeholder interviews, requirements gathering, and use case or solution design workshops. Identify and scope additional project opportunities. Ensure timely acknowledgment and handling of support requests. Analytical & Technical Expertise: Experience as a Product Lead, overseeing or supporting implementations of TealiumiQ, Tealium ES/AS, and GA4. Track record in agencies, consulting, or tech firms. Hands-on experience delivering More ❯

and building leading-edge, market-renowned solutions. Our team excels at leveraging these to deliver real business value for our clients, combining deep technical expertise in data, marketing, and customer experience with strategic consulting and seamless execution. You’ll join a dynamic global team of about 250 professionals operating across 50+ markets. Our strength lies in our people … of MarTech, and the Chief Data Officer. Though this is not a hands-on tools role, it's essential that you have substantial knowledge of the tools below and experience overseeing similar programmes. You’ll provide technical leadership, guiding team members through complex implementations and edge cases. Key Responsibilities & Required Experience: Lead enterprise-wide analytics and tag management … sessions, stakeholder interviews, requirements gathering, and use case or solution design workshops. Identify and scope additional project opportunities. Ensure timely acknowledgment and handling of support requests. Analytical & Technical Expertise: Experience as a Product Lead, overseeing or supporting implementations of TealiumiQ, Tealium ES/AS, and GA4. Track record in agencies, consulting, or tech firms. Hands-on experience delivering More ❯

and building leading-edge, market-renowned solutions. Our team excels at leveraging these to deliver real business value for our clients, combining deep technical expertise in data, marketing, and customer experience with strategic consulting and seamless execution. You’ll join a dynamic global team of about 250 professionals operating across 50+ markets. Our strength lies in our people … of MarTech, and the Chief Data Officer. Though this is not a hands-on tools role, it's essential that you have substantial knowledge of the tools below and experience overseeing similar programmes. You’ll provide technical leadership, guiding team members through complex implementations and edge cases. Key Responsibilities & Required Experience: Lead enterprise-wide analytics and tag management … sessions, stakeholder interviews, requirements gathering, and use case or solution design workshops. Identify and scope additional project opportunities. Ensure timely acknowledgment and handling of support requests. Analytical & Technical Expertise: Experience as a Product Lead, overseeing or supporting implementations of TealiumiQ, Tealium ES/AS, and GA4. Track record in agencies, consulting, or tech firms. Hands-on experience delivering More ❯