551 to 575 of 2,069 Customer Experience Jobs in the UK

Fibre Engineer

Hiring Organisation
Optima Site Solutions Ltd
Location
Somerset, United Kingdom
Employment Type
Permanent
provide emergency support. Work closely with internal technical teams to resolve more complex issues. Maintain accurate records of installations, repairs and equipment replacements. Customer Installations Complete new customer installations for both wireless and FTTP broadband services. Ensure every installation is completed to the highest quality standards. Explain equipment … services clearly to customers. Deliver an outstanding customer experience on every visit. Health & Safety Follow all company Health & Safety policies and procedures. Work safely at height, on rooftops and when operating Mobile Elevating Work Platforms (MEWPs). Report hazards and safety concerns promptly. Maintain compliance through ongoing training ...

Key Account Manager (London)

Location
Greater London, England, United Kingdom
responsible for driving growth, product adoption, and stakeholder management within your portfolio, with the goal of building true business partnerships. You will leverage data, customer feedback, and your SaaS expertise to create value at the enterprise level. What you'll do Act as the main point of contact … early Build strong, trusted relationships with C-level and operational stakeholders, positioning Lightspeed as a long-term strategic partner Collaborate cross-functionally with Product, Customer Success, Implementation, and Support teams to deliver an excellent customer experience Collect customer feedback and proactively share it with relevant teams ...

Partner Sales Director, EMEA (Braze and Google)

Location
Greater London, England, United Kingdom
part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé … s. The agency is recognized by the Forrester WaveTM Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world ...

Senior Manager, Financial Services Solutions Architecture, AGS UKI Technology

Location
Greater London, England, United Kingdom
management role, you'll be instrumental in growing the business, elevating the technical bar, and influencing how AWS services evolve based on real customer needs. If you're passionate about building high-performing teams while driving meaningful customer impact in the financial services sector, this opportunity offers … innovation you've been looking for. Key job responsibilities Lead, develop, and scale a team of 40 Solutions Architects, establishing mechanisms to audit customer experience quality and operational performance while building succession plans for long-term organizational sustainability. Drive bar-raising customer outcomes and business transformation ...

Senior Technical Architect

Location
Greater London, England, United Kingdom
part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé … s. The agency is recognized by the Forrester Wave Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world ...

Lead Generation Coordinator

Hiring Organisation
Russell Publishing
Location
Kent, England, United Kingdom
Russell Publishing has an exciting new role for a Lead Generation Coordinator to join and coordinate the delivery of Lead Generation activities ensuring excellent customer experience across all brands. The ideal applicant will have 1 year of experience working in lead generation management or customer success … post campaign feedback and future campaign bookings Support the timely delivery of each campaign Ensure GDPR compliance Key Skills/Requirements: 1 years of experience in experience working in lead generation management or customer success, ideally in digital media, publishing, or a related B2B environment. Strong customer ...

Customer Service Executive - Danish Speaking

Hiring Organisation
Ardour Associates Ltd
Location
City, Birmingham, United Kingdom
Employment Type
Permanent
Salary
GBP 27,000 - 32,000 Annual
Title: Customer Service Executive (Danish Speaking) Department: Operations Reports To: Global Customer Services Manager Location: Central Birmingham (Hybrid available after successful probation) Contract Type: Full-Time, Permanent Direct Reports: None About Our Client Out client partners with home insurers to deploy smart solutions that reduce claims and risk. … Admiral, Direct Line Group, Hiscox, Mapfre, and TopDanmark across five countries. The Role Our client is on the lookout for a proactive and personable Customer Service Executive to join the dynamic operations team. If you thrive in a fast-paced environment and enjoy helping people, this is your opportunity ...

Client Delivery Director, EMEA

Location
Greater London, England, United Kingdom
relationship. We do. We can’t cram it all in here, but you’ll start noticing it from the first interview. Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal … inclusive of executive, operating and technical program leadership. Act as the primary point of contact for all client service delivery needs, ensuring superior client experience and engagement. Governance : Design and run the mechanisms that monitor and report on delivery efficacy, timeliness, value realization and customer experience (both ...

Backend Engineer - Account Sharing

Location
Greater London, England, United Kingdom
help shape products from the ground up. You’ll work closely with Product Managers, Designers, Data Analysts, and User Researchers to deeply understand customer problems and turn ambiguous ideas into scalable financial products used by millions of customers worldwide. How We Work For everything we build, we keep … customers at the center of decision-making. We prioritize work based on customer research, behavioral data, and direct feedback, and we iterate quickly based on what we learn. The Account Sharing team operates as a highly collaborative, cross-functional product team. Engineers are not expected to simply implement tickets ...

Head of Ecommerce Operations

Hiring Organisation
Ram Rugby
Location
Send, Surrey, UK
makes Operations better. You'll own the journey from demand forecasting and purchasing through international supply chain, freight, inventory, 3PL and fulfilment to Customer Service and returns . And you'll have the freedom to change it. The Challenge As we grow, we want to: Improve inventory forecasting … availability. Reduce excess and slow-moving stock. Use working capital more efficiently. Reduce freight and fulfilment costs. Improve 3PL performance. Improve Customer Service. Eliminate unnecessary manual processes. Create better operational data and reporting. Make much greater use of AI, automation and technology. We're looking for someone who enjoys ...

Head of Ecommerce Operations

Hiring Organisation
Ram Rugby
Location
Send, England, United Kingdom
makes Operations better. You'll own the journey from demand forecasting and purchasing through international supply chain, freight, inventory, 3PL and fulfilment to Customer Service and returns . And you'll have the freedom to change it. The Challenge As we grow, we want to: Improve inventory forecasting … availability. Reduce excess and slow-moving stock. Use working capital more efficiently. Reduce freight and fulfilment costs. Improve 3PL performance. Improve Customer Service. Eliminate unnecessary manual processes. Create better operational data and reporting. Make much greater use of AI, automation and technology. We're looking for someone who enjoys ...

Technical Support Engineer

Hiring Organisation
Rise Executive Search & Recruitment Ltd
Location
Gateshead, Tyne And Wear, United Kingdom
Employment Type
Permanent
Salary
GBP 35,000 - 45,000 Annual
Sales Engineer Industrial Electrical Control & Automation Negotiable Salary Package, Pension, and other benefits. Our Client has a requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships … internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales. Knowledge ...

Client Data Manager

Location
Greater London, England, United Kingdom
Location London, UK Role Overview The Pioneer Programme has established a global, three-divisional client data platform that contributes to the ultimate client experience for CHANEL, enabling international client recognition. Bringing together 200+ internal and external stakeholders across Business, IT, Legal, Regions and Divisions, it fosters cross-functional collaboration … Client Data Coordinator and the Global Data Steward Intern. Foster collaboration, team engagement and strong cross-functional relationships across the Pioneer community. Required Experience Significant experience in client data management, data governance, data quality or master data management initiatives. Hands-on experience with client data analytics ...

Head of Ecommerce & Digital Experience

Location
Greater London, England, United Kingdom
future of prestige beauty in one of the world’s most dynamic retail markets. The Opportunity As our Head of E-commerce & Digital Experience, you’ll play a pivotal role in shaping the next chapter of SEPHORA UK’s digital growth. In a market of exceptional expansion, e-commerce … strategic pillar of our business - driving customer acquisition, engagement, loyalty and profitable growth. You’ll lead the strategy and evolution of our digital business across web and app, creating seamless, inspiring and commercially powerful experiences that bring the magic of SEPHORA to life online. Working closely with Commercial, Marketing ...

Finance Director - Gamma Enterprise - Finance

Location
Newbury, England, United Kingdom
Group Finance (“UK CFO”) to shape strategy, improve commercial and operational performance, maintain strong financial control and support sustainable growth across cloud communications, customer experience, connectivity, mobile, cyber security and managed network services. For the year ended 31 December 2025, Gamma Enterprise reported external revenue of £130.5m, gross … tenders and contracts, including commercial modelling, risk assessment, approval and post-investment review. Revenue and margin assurance: Ensure reliable revenue, margin and product or customer profitability reporting, with prompt identification and resolution of leakage or underperformance. Cost, cash and investment: Drive disciplined cost management, working-capital performance, capital allocation ...

Key Account Manager

Hiring Organisation
Johnson Controls
Location
United Kingdom, UK
Employment Type
Full-time
Account ManagerWhat You Will DoAs a Key Account Manager within ShopperTrak, you will be responsible for managing and growing a portfolio of strategic customer accounts across the retail sector. Supporting the execution of our key account strategy, you will develop trusted customer relationships, drive commercial growth, and maximise … value customers receive from our data-driven solutions. Working closely with internal teams and customer stakeholders, you will identify opportunities to expand our footprint, increase wallet share, and retain critical business. This role will focus on a select group of high-potential named accounts, ensuring long-term partnership success ...

Digital Journeys Senior Executive

Hiring Organisation
British Heart Foundation
Location
London, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
have experience creating email campaigns and digital communications that bring customer journeys to life? Want to help shape the future of customer engagement at British Heart Foundation? We're recruiting a Digital Journeys Senior Executives on 12-month fixed-term contracts to support one of our biggest … programmes. About the role British Heart Foundation is investing in Enterprise Foundations, an organisation-wide transformation programme designed to help us become a more customer-centric organisation through new technology, better use of data and more connected ways of working. As a Digital Journeys Senior Executive, you'll help ...

Digital Journeys Senior Executive

Hiring Organisation
British Heart Foundation
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£37,000 - £39,500 per annum
have experience creating email campaigns and digital communications that bring customer journeys to life? Want to help shape the future of customer engagement at British Heart Foundation? We're recruiting a Digital Journeys Senior Executives on 12-month fixed-term contracts to support one of our biggest … programmes. About the role British Heart Foundation is investing in Enterprise Foundations, an organisation-wide transformation programme designed to help us become a more customer-centric organisation through new technology, better use of data and more connected ways of working. As a Digital Journeys Senior Executive, you'll help ...

Warranty Assessor Apprentice

Hiring Organisation
MSX International Limited
Location
Colchester, Essex, United Kingdom
Employment Type
Apprenticeship
Salary
£26000 - £26500/annum
clearly the reasons for accepting, amending or rejecting claims Administer the necessary documentation to support the claims Accept and attempt to resolve enquiries from Customer Retailers (and Customer personnel) via a Communications/Systems entry methodology Complete all work to a minimum quality requirement assessed by MSXI … customer management Candidate Specification The ideal candidate will want to develop their administration and customer service experience Interest in motor vehicle Educated to GCSE Mathematics and English C or equivalent grade 5 or above Customer experience would be judged a significant advantage Confident with ...

Customer Intelligence Solutions Lead - EMEA

Hiring Organisation
Quantexa
Location
London, UK
Employment Type
Full-time
change for them and their industries. It's what got us here – and it's what will make our future. At Quantexa, you'll experience autonomy and support in equal measures allowing you to form a career that matches your ambitions. 41% of our colleagues come from an ethnic … belonging for all. We're heading in one direction, the future. We'd love you to join us. The opportunity. Want to transform customer engagement and growth at some of the world's largest institutions? We're looking for an EMEA lead for our Customer Intelligence solution. ...

Senior Product Manager, Performance

Location
Greater London, England, United Kingdom
through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster … make performance measurable, actionable, and durable. You will own the product vision and roadmap for performance across web and app, balancing near-term experience improvements with longer-term investments in instrumentation, diagnostics, release protections, and performance‐by‐default product development practices. You will help Expedia Group deliver faster, more ...

Go-To-Market Lead, AI Native Products

Hiring Organisation
TAINA Technology Limited
Location
United Kingdom
including SIX, HSBC, Deutsche Bank and Anthemis, TAINA has spent over a decade building enterprise-grade tax operations technology, helping organisations reduce risk, improve customer experience and transform compliance operations. Today, we are entering our next chapter. We are building what we believe will become the world … global financial ecosystem. As we bring this category-defining platform to market, we are seeking an exceptional Go-To-Market Lead with proven experience launching and scaling AI-native enterprise products. The Opportunity This is not a traditional sales or marketing role. We are looking for an executive-level ...

Digital Transformation Principal

Hiring Organisation
SoftServe
Location
London Area, United Kingdom
aligned to client goals Contribute to solution design under guidance of senior leadership Align digital initiatives with business objectives such as growth, efficiency, and customer experience Identify customer pain points and translate them into digital solutions Define business cases and key performance indicators (KPIs) Articulate long-term … current on emerging technologies and transformation methodologies Participate in internal training and development programs Build capabilities toward progression into the DTL role REQUIREMENTS Required Experience and Skills 6+ years of experience in consulting (digital transformation, IT, or management) Experience delivering large-scale digital transformation programs in complex ...

Retail Coordinator

Hiring Organisation
Signet Resources
Location
Bracknell, Berkshire, United Kingdom
Employment Type
Full-Time
Salary
£16.00 - £17.00 per hour
recruiting for a Customer Service & Finance Coordinator to join a well-established and highly regarded organisation within the automotive sector on an initial 3-month contract, with the potential to extend. Joining a small, collaborative and efficient team, you’ll play an important role in delivering an excellent service … customers and retail partners, supporting them throughout the vehicle finance application journey. This would be a great opportunity for someone with a background in customer service, call centre operations, financial services or motor finance who enjoys working in a busy environment, building relationships and seeing queries through to resolution. ...

Remote Senior Product Owner - Banking & Customer Experience

Location
City Of London, England, United Kingdom
Experis - ManpowerGroup is seeking a Product Owner to lead the business banking landing area, focusing on improving customer experience and turning complex needs into clear, bank-ready outcomes. This remote, 5-6 month assignment offers market rates inside IR35 for umbrella contractors. You will own product direction, translate ...