551 to 575 of 659 Customer Experience Jobs in the UK

Imagesound is a global specialist in music curation and in-store media, helping brands enhance customer experiences through sound, visuals and technology. With offices across the US, UK and Asia and a worldwide consultant network, Imagesound supports 100,000+ locations in 168 countries. Owned by private equity firm Livingbridge … commercial strategy. Working closely with the CEO and CFO, the CRO will take full ownership of the global revenue agenda — leading new business, marketing, customer success and international operations while managing the commercial P&L and a global team of circa 40. Key responsibilities Own the global revenue strategy ...

Company They are a fast-paced beauty and fragrance brand operating across UK and international markets, with a strong focus on digital trading and customer experience. Their ecommerce team is lean and collaborative, partnering closely with development, customer service, and wider stakeholders to deliver high-quality site updates. … project work. The Role and Deliverables Build, QA, and launch on-site promotions in the ecommerce back office, ensuring correct setup and customer journey flow. Maintain and update site content and product pages, including assets, copy, pricing checks, and categorisation across multiple markets. Support product contribution for new launches ...

industrial or manufacturing environment. Working alongside external sales engineers, production and engineering teams, youll provide timely, accurate and commercially aware support that ensures excellent customer experience. Key Responsibilities Handle incoming inquiries from customers and salespeople, providing technical guidance and product support. Interpret customer requirements to recommend suitable electrical … electromechanical solutions. Support the preparation, follow-up and clarification of technical quotations. Assist external sales engineers by resolving customer issues and supplying supporting documentation. Build strong technical understanding of the companys product range and applications. Maintain accurate customer records, quotes, and communication logs using CRM/ERP systems. ...

across various industries. Job description As our new BDM with KA responsibilities, you will spend 30% of your time nurturing and growing existing Agfa customer accounts and 70% of your time prospecting and building your healthy pipeline funnel, for Agfa Radiology Solutions across the London and the North … review account performance and identify opportunities for improvement. Sales Strategy and Execution Achieve and exceed agreed sales targets and KPIs. Prepare and deliver compelling customer-facing sales presentations. Create and present proposals that effectively communicate the value of Agfa Radiology Solutions. Negotiate and close deals. Handle contract negotiations ...

Role: IT Service Delivery Manager Location: West Midlands (5 days a week onsite) Salary : £45,000 - £55,000 DOE (Must have MSP experience) My client is looking for a Service Delivery Manager to lead service operations across the Midlands region within a fast-growing managed services environment. This … senior leadership role focused on service excellence, team development, and customer experience. You’ll ensure consistent, high-quality IT service delivery while helping integrate multiple teams into a single, unified operating model. Rather than hands-on technical delivery, this role is about ownership, leadership, continuous improvement, and building ...

broadband to homes and businesses across the UK. Offering lightning-fast speeds of up to 2000 Mbps, cutting-edge Wi-Fi 7 technology, outstanding customer service, and prices that are no more expensive than standard internet packages, our premium product is generating huge demand. The revolutionary full fibre solution … broadband and how it can transform their home or business Conducting in-home or in-business broadband consultations and upselling where appropriate Delivering exceptional customer experiences that build trust and wow potential customers Representing the company at local events and networking opportunities Becoming a true product expert (full training ...

broadband to homes and businesses across the UK. Offering lightning-fast speeds of up to 2000 Mbps, cutting-edge Wi-Fi 7 technology, outstanding customer service, and prices that are no more expensive than standard internet packages, our premium product is generating huge demand. The revolutionary full fibre solution … broadband and how it can transform their home or business Conducting in-home or in-business broadband consultations and upselling where appropriate Delivering exceptional customer experiences that build trust and wow potential customers Representing the company at local events and networking opportunities Becoming a true product expert (full training ...

About Optima Partners Optima Partners is a fast-growing professional services firm helping leading organisations solve complex business and customer challenges. As we scale from 80 to 200 employees over the next two years , we are expanding our consulting team. We’re proud to partner with major brands including … clients to design and deliver scalable content operating models that connect strategy, people, process, and technology , enabling faster content delivery, stronger governance, and improved customer experiences. Key Responsibilities Deliver Adobe Workfront solutions to improve planning, prioritisation, and execution Implement and scale Adobe Experience Manager Assets (DAM) platforms Design ...

opportunity to join a fast-paced, product-led brand where data is at the heart of how they trade, grow and improve their digital customer experience. You will be the always-on source of truth for performance insight, helping senior stakeholders understand what is happening across traffic, conversion … customer journey. The Company They are a D2C organisation that designs and manufactures their own products, operating across multiple international markets. With a strong ecommerce presence and ongoing investment in digital, they work closely across product, marketing, trading, and finance to drive growth. The culture is hands ...

opportunity to join a fast-paced, product-led brand where data is at the heart of how they trade, grow and improve their digital customer experience. You will be the always-on source of truth for performance insight, helping senior stakeholders understand what is happening across traffic, conversion … customer journey. The Company They are a D2C organisation that designs and manufactures their own products, operating across multiple international markets. With a strong ecommerce presence and ongoing investment in digital, they work closely across product, marketing, trading, and finance to drive growth. The culture is hands ...

performing system installations, updates, and maintenance procedures. Working to different service levels and KPI’s, but at all times you’ll provide exceptional customer service ensuring a superb customer experience. Preparing training manuals and FAQ materials for easy-access end-user guidance. Documenting processes and maintaining service desk … with internal departments to ensure that IT needs are met. Keeping informed of advancements in IT. As an ideal candidate you will possess proven experience within a customer service role and a background in IT Support role would be desirable, a degree in IT or a CompTIA certificate ...

performing system installations, updates, and maintenance procedures. Working to different service levels and KPI’s, but at all times you’ll provide exceptional customer service ensuring a superb customer experience. Preparing training manuals and FAQ materials for easy-access end-user guidance. Documenting processes and maintaining service desk … with internal departments to ensure that IT needs are met. Keeping informed of advancements in IT. As an ideal candidate you will possess proven experience within a customer service role and a background in IT Support role would be desirable, a degree in IT or a CompTIA certificate ...

service interruptions by performing system installations, updates, and maintenance procedures. Working to different service levels and KPIs, but at all times youll provide exceptional customer service ensuring a superb customer experience. Preparing training manuals and FAQ materials for easy-access end-user guidance. Documenting processes and maintaining service … with internal departments to ensure that IT needs are met. Keeping informed of advancements in IT. As an ideal candidate you will possess proven experience within a customer service role and a background in IT Support role would be desirable, a degree in IT or a CompTIA certificate ...

Change practices, ensuring quality, governance, and service stability. Operational Governance & Continuous Improvement Identifies service trends and implements improvement actions that enhance reliability, performance, and customer experience. Tooling, Automation & Workflow Management Optimises JIRA workflows and Confluence knowledge spaces while supporting automation to streamline operational efficiency. AWS Platform Support Supports monitoring … troubleshooting, and operational activities across AWS services to maintain platform health and resilience. Stakeholder & Customer Engagement Delivers clear, professional communication and provides senior guidance to stakeholders and junior team members. Main Duties and Responsibilities: Provide high-quality first line and advanced technical support in response to incidents and service ...

leading technology and communications provider, delivering innovative solutions across cloud, connectivity, cybersecurity, and IT support. With a strong reputation for reliability and customer excellence, they partner with businesses to help them thrive in a fast-paced digital world. The Opportunity We’re looking for an experienced Service Desk Lead … delivery. This is a fantastic opportunity for a hands-on leader who thrives in a fast-paced environment and is passionate about delivering outstanding customer experiences. You’ll play a key role in ensuring SLA performance, improving service quality, and developing a motivated and capable team. Key Responsibilities Service ...

expansion. You will play a key role in shaping technical marketing capabilities, building data pipelines, and ensuring product and stock feeds power accurate, impactful customer targeting across major digital channels. The Company They are a well‐established consumer brand undergoing significant investment in digital transformation. With a strong focus … marketplace growth, they are building out modern data and marketing capabilities to support best‐in‐class customer experience. You will join a collaborative digital marketing and data environment where technical innovation is encouraged, and outcome‐based working is the norm. The Role You will work within the Marketing Technology ...

variety of very large and regulated companies, some of which will be familiar to you. Our technology stack is the following (similar languages/experience will also be considered): .Net Core/.Net Framework C# & VB JavaScript/jQuery MySQL AWS (EC2, RDS, S3, VPC etc.) Azure DevOps (knowledge … beneficial) In addition, we are an SME with development culture to reflect this, we're interested in the soft skills to compliment your development experience: Object Oriented Programming, SOLID, REST API Source Control Debugging Clean code Problem solving Communication Qualifications Proficiency in Full-Stack Development, with a focus ...

function and continued investment in modern ecommerce platforms , cloud technologies, and integrations , they are transforming their digital offering to deliver a best-in-class customer experience. They are seeking an Ecommerce Service Delivery Manager to take ownership of service delivery across their digital ecosystem. This is a hands … Manager will act as the bridge between technical and non-technical teams, ensuring clear communication and successful delivery across all ecommerce platforms . Your experience in cloud environments, service delivery , and managing complex integrations will be key to driving continuous improvement. To be successful in this Ecommerce Service Delivery ...

.Seismic is the global leader in AI-powered enablement, empowering go-to-market leaders to drive strategic growth and deliver exceptional customer experiences at scale. The Seismic Enablement Cloud is the only unified AI-powered platform that prepares customer-facing teams with the skills, content, tools, and insights ...

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: The RiskNarrative team operates as an established innovative leader in our field. We are a passionate team who see development as a creative and challenging endeavor ...

fast-paced environment. Why Join Us? This is your chance to be part of a vibrant and innovative team focused on enhancing customer experiences across the financial landscape. You will: Engage in quarterly planning sessions, playing a critical role in the success of our deliverables. Work closely with cross … next chapter starts here! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. ...

play a key role in shaping our e-commerce platform. This role is suited to someone who combines strong technical expertise with proven leadership experience, and who enjoys mentoring others, driving best practice, and delivering high-quality solutions in a collaborative Agile environment. You will take ownership of complex … integrations, including REST and GraphQL APIs. Drive front-end development using React (JavaScript/TypeScript), consuming Magento GraphQL endpoints to deliver high-quality customer experiences. Own technical solutions from concept through to production, ensuring quality, performance, and maintainability. Provide technical leadership through code reviews, architecture discussions, and best-practice ...

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team : The team drives customer engagement at executive levels, working closely with our clients to establish strong relationships with key stakeholders. About the Role : As an Engagement ...

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team : The team drives customer engagement at executive levels, working closely with our clients to establish strong relationships with key stakeholders. About the Role : As an Engagement ...

meaningful improvements across a complex user journey. The Company They are a rapidly growing, PE-backed digital consumer business offering a seamless, fully online customer experience. With strong investment, an established user base, and ambitious growth plans, they prioritise experimentation, data-led decision making, and continuous optimisation. You will … improvement opportunities * Work closely with engineering to enhance flows, eligibility checks and real time decisioning * Embed scoring, segmentation and modelling into the product experience with data teams * Lead structured experimentation to validate hypotheses and increase conversion * Act as the link between product, engineering and data, influencing direction across ...