551 to 575 of 921 Customer Experience Jobs in the UK

guardrails, evaluations and quality checks in place. QA your own work and others to maintain confidence in the solutions we deliver. Cover the full customer lifecycle. Help design and deliver AI solutions from acquisition through to retention and advocacy. Make AI understandable. Translate complex concepts into clear explanations, metaphors … that stick. Champion responsible AI. Advise on safe, ethical AI usage, highlight risks and guide clients on how to mitigate them. What youll bring Experience - 3+ years in consulting or technology environments. Deep AI expertise - Strong understanding of AI concepts, current tooling and developments, plus solid technical foundations ...

your ability to progress your technical knowledge. As a Support Analyst at LMUK you will work within our Best Practices to provide the LM Experience, this includes resolving support calls within Service Level Agreements whilst receiving consistently good feedback through Quality Control and our Customer Satisfaction Survey. … verbal communication skills Excellent people skills and the ability to build relationships with customers Strong problem solving abilities and the desire to create positive customer experiences Great Customer Service MS Office Products Windows 10 iPhones Shift Pattern: 4 days: Friday, Saturday, Sunday and Monday, night shift hours ...

company car + benefits + overtime Are you a hands on technician who loves solving problems, working with cutting-edge machinery and delivering great customer service? We’re looking for a Field Service Technician to join a highly successful global business within their UK Services Team, someone who takes … complex equipment performing at its best. This role is ideal for a technically minded professional with strong mechanical and electrical aptitude, a passion for customer interaction and the ability to think on their feet. You’ll be the face of the organisation on-site, supporting our advanced mail opening ...

Content Platform (New Logo Acquisition) Remote position in the UK. About the Role We're seeking a dynamic Enterprise Account Executive to lead new customer acquisition efforts for our AI-powered content and experience platform serving the media and digital publishing industries. This high-impact role focuses exclusively … Proven success in acquiring and closing large, complex enterprise accounts. Strong track record of exceeding quotas in competitive technology markets (CMS, DXP, or related CX platforms preferred). Exceptional communication, negotiation, and consultative selling skills. Experience managing multi-stakeholder, multi-threaded enterprise deals. Ability to collaborate effectively with cross ...

Content Platform (New Logo Acquisition) Remote position in the UK. About the Role We’re seeking a dynamic Enterprise Account Executive to lead new customer acquisition efforts for our AI-powered content and experience platform serving the media and digital publishing industries. This high-impact role focuses exclusively … Proven success in acquiring and closing large, complex enterprise accounts. Strong track record of exceeding quotas in competitive technology markets (CMS, DXP, or related CX platforms preferred). Exceptional communication, negotiation, and consultative selling skills. Experience managing multi-stakeholder, multi-threaded enterprise deals. Ability to collaborate effectively with cross ...

title: Customer Journey Manager (CRM) Contract type: Permanent Location: Manchester Salary: £43,650 to £49,650 Working arrangements: Hybrid - 2 days a week in the office Ready to design and optimise journeys that make a real difference for schools, educators, and learners? If you're passionate about creating seamless … personalised experiences, this is the role for you. As a Customer Journey Manager you'll play a key role in shaping how our customers experience AQA, by leading the hands-on creation and optimisation of automated journeys in our CRM. You'll connect experiences across Marketing, Product, Sales ...

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security … compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture ...

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security … compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture ...

define, evolve and communicate the existing enterprise data architecture, to democratise safe access to data to help engineering teams create personal, relevant and timely customer experiences. The data architecture will also support colleagues in accessing data, getting insights and providing next best actions for faster and aligned decision making … both tactically and strategically but always aligned to customer and business outcomes. We offer a hybrid working arrangement with 2 days per week in our office in Milton Keynes. Key Responsibilities: Enterprise Data Architecture Ownership: Define and maintain the organisations data architecture strategy across cloud and on-premises environments. ...

Hansen Technologies is a leading global provider of software and services that enable organisations to transform customer experiences and streamline critical business processes. With a rich history of innovation and a footprint that spans over 80 countries, Hansen empowers utilities, energy, and communications companies to thrive in an ever … evolving digital landscape. Our commitment to excellence, customer focus, and collaborative culture makes Hansen a place where passionate professionals can make a meaningful impact, drive real change, and help shape the future of industries worldwide. We are proud to be an equal opportunities employer. Hansen prides itself on celebrating ...

high-quality service environment. You'll be supporting a diverse, global user base, working with a broad range of technologies while delivering an exceptional customer experience. The Role As an IT Service Desk Analyst, you will provide 1st and 2nd line support across a wide range of systems … relevant technical teams where required Providing clear communication and regular updates to users Contributing to knowledge base articles and continuous service improvement About You Experience in an IT Service Desk or IT Support role, ideally within a professional services environment Strong customer service mindset with excellent communication skills ...

hold partners to outcomes that align with business needs. technology oversight and delivery: select and implement quality SAAS solutions that power operations, analytics, and customer experience. data & AI: support a growing, highly capable, function in establishing AI, data architecture, engineering and analytics capabilities that deliver value … bring forward practical innovations that strengthen competitive advantage across logistics operations. To be considered for this position you will need to demonstrate: substantial experience in senior technology leadership across large/complex asset heavy organisations such as logistics, energy, infrastructure, oil & gas etc. proven experience defining and executing ...

strong program governance, change management, and stakeholder alignment across architecture, operations, and vendor ecosystems, with clear KPIs (MTTR reduction, SLA adherence, cost-to-serve, CX uplift). Key skills: Deep understanding of service assurance, fulfillment, and network operations; hands-on with digital twin frameworks (topology/graph modeling, intent-based … Kafka, Pub/Sub, Dataflow) Familiarity with cloud-native (GCP/Azure/AWS), Kubernetes, API-first integration, and observability stacks (metrics, logs, traces) Experience in ML/AI (feature engineering, MLOps, model monitoring), automation frameworks (RPA/BPM/runbooks), and security/compliance. Proven leadership in large ...

leadership to ensure projects are delivered on time, within scope, and to a high standard - all while upholding the company's commitment to exceptional customer experience. Key Responsibilities Lead and manage multiple concurrent IT and digital transformation projects for SME and mid-market clients. Coordinate internal technical resource … client requirements and contributing to solution design. Ensure delivery aligns with internal governance, quality processes, and industry best practice. What You'll Bring Demonstrable experience managing IT or technology projects within an MSP or IT services environment. Strong understanding of technologies such as Microsoft 365, Azure, networking, and modern ...

prioritising, and closing service tickets within agreed SLAs. Working closely with internal Developers, Consultants, and Project teams to ensure accurate and timely resolutions. Attending customer sites when required for solution walkthroughs, troubleshooting sessions, or customer training. Contributing ideas for improving Dynamics support processes and customer experience. Providing … occasional rota-based weekend cover. What We're Looking For Essential: Significant experience in a service desk or application support environment. Strong working knowledge of: Microsoft Dynamics 365 Business Central Microsoft Dynamics NAV Permissions, user management, and core BC modules Business application troubleshooting Confident communicator with excellent written ...

Role Implement the Vena product for our customers, being responsible for configuring the data model, Excel templates and Power BI Dashboards, integrating data from customer systems and setting up automated data workflows. Actively participate in on-site or virtual workshops and training with customers to elicit business and technical … opportunities to become more efficient and effective. Ability to work collaboratively in a team environment, and present effectively with all levels in an organisation. Experience in applying problem solving skills (quantitative, conceptual, analytical). Strong Microsoft Excel skills. Data Integration and data modelling experience, or a willingness ...

formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every … customer moment. The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group's award winning, collaborative and inclusive culture. About the role Working with both internal and external resource, the Development Lead will ...

formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every … customer moment. The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group's award winning, collaborative and inclusive culture. About the role Working with both internal and external resource, the Development Lead will ...

formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every … customer moment. The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group's award winning, collaborative and inclusive culture. About the role Working with both internal and external resource, the Development Lead will ...

formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every … customer moment. The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group's award winning, collaborative and inclusive culture. About the role Working with both internal and external resource, the Development Lead will ...

formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every … customer moment. The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group's award winning, collaborative and inclusive culture. About the role Working with both internal and external resource, the Development Lead will ...

formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every … customer moment. The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group's award winning, collaborative and inclusive culture. About the role Working with both internal and external resource, the Development Lead will ...

formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every … customer moment. The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group's award winning, collaborative and inclusive culture. About the role Working with both internal and external resource, the Development Lead will ...

formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every … customer moment. The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group's award winning, collaborative and inclusive culture. About the role Working with both internal and external resource, the Development Lead will ...

formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every … customer moment. The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group's award winning, collaborative and inclusive culture. About the role Working with both internal and external resource, the Development Lead will ...