726 to 750 of 1,305 Customer Experience Jobs in the UK

I’m hiring for our long-term client – this time for a Technical Support Engineer or Application Support Engineer within the User Experience UX role with one of my favourite hiring managers – a strong, collaborative team and a high-performing environment. Contract: 12-month PAYE | Inside IR35 + strong possibility of conversion to FTE Salary: Up to … working on a cloud-based enterprise platform – helping troubleshoot UI-related issues, debug frontend behaviour, and create small scripts that streamline issue resolution. It’s hands-on, technical, and customer-facing. You’ll collaborate with global engineering and support teams and have a direct impact on improving customer experience and internal support processes. We’re looking for … someone with: UI development or support experience Exposure to at least two of: ReactJS, GraphQL, AngularJS, AJAX, CSS, Mobile app development Ability to read/debug JavaScript and use browser developer tools Scripting with JavaScript, Python, Bash or Shell Understanding of MySQL or Oracle Strong communication skills and a solutions-driven mindset Nice to have: Experience supporting cloud More ❯

I’m hiring for our long-term client – this time for a Technical Support Engineer or Application Support Engineer within the User Experience UX role with one of my favourite hiring managers – a strong, collaborative team and a high-performing environment. Contract: 12-month PAYE | Inside IR35 + strong possibility of conversion to FTE Salary: Up to … working on a cloud-based enterprise platform – helping troubleshoot UI-related issues, debug frontend behaviour, and create small scripts that streamline issue resolution. It’s hands-on, technical, and customer-facing. You’ll collaborate with global engineering and support teams and have a direct impact on improving customer experience and internal support processes. We’re looking for … someone with: UI development or support experience Exposure to at least two of: ReactJS, GraphQL, AngularJS, AJAX, CSS, Mobile app development Ability to read/debug JavaScript and use browser developer tools Scripting with JavaScript, Python, Bash or Shell Understanding of MySQL or Oracle Strong communication skills and a solutions-driven mindset Nice to have: Experience supporting cloud More ❯

This is a hands-on, cross-functional role focused on translating business needs into digital solutions that improve customer experience and drive growth. What You'll Be Doing: Act as the link between business teams, HQ, technical partners, and vendors to ensure shared understanding across all digital initiatives. Work alongside Project Managers to deliver key projects from the … current vs. future state). Lead and support user acceptance testing (UAT) and technical validations. Champion delivery best practices and continuous improvement across the PMO. What You'll Bring: Experience in digital/eCommerce operations, analysis, or delivery. Proven ability to turn business goals into functional and technical documentation. Familiarity with eCommerce platforms (Hybris preferred) and enterprise systems like … SAP. Strong analytical and communication skills, with experience using Jira, Confluence, and Visio. Ability to work independently while staying collaborative, with a genuine passion for digital innovation. Working knowledge of HTML, JavaScript, XML, or JSON is a bonus. Experience with Adobe Analytics or similar tools is a plus. What Success Looks Like: Accurate, actionable user stories and process More ❯

Content & Optimisation Department overview: Established in 2016, the Digital department has steadily grown, driven by an ambitious roadmap and bold revenue goals, all while delivering a best-in-class customer experience. With a target of €0.5 billion in global digital revenue in the coming years, the brand is heavily investing in digital innovation and customer engagement. At the … Platform to maximise the impact of all available tools and features. Foster strong relationships with vendor account managers to pilot innovation, new features, and deliver best-in-class digital customer experiences. Leverage data to evaluate site engagement and constantly test and refine site navigation, filters and key interaction points, for enhanced customer experience and performance. Optimise on … product readiness, to ensure readiness for timely content launches. Analyse content performance, identify opportunities for optimization, testing, and continuous strategic improvements You’ll Need to Have: 4–5 years’ experience in e-commerce site merchandising within a fast-paced, international retail environment Strong analytical and data-driven mindset, skilled in Adobe Omniture and Content Square Results-oriented, with a More ❯

Content & Optimisation Department overview: Established in 2016, the Digital department has steadily grown, driven by an ambitious roadmap and bold revenue goals, all while delivering a best-in-class customer experience. With a target of €0.5 billion in global digital revenue in the coming years, the brand is heavily investing in digital innovation and customer engagement. At the … Platform to maximise the impact of all available tools and features. Foster strong relationships with vendor account managers to pilot innovation, new features, and deliver best-in-class digital customer experiences. Leverage data to evaluate site engagement and constantly test and refine site navigation, filters and key interaction points, for enhanced customer experience and performance. Optimise on … product readiness, to ensure readiness for timely content launches. Analyse content performance, identify opportunities for optimization, testing, and continuous strategic improvements You’ll Need to Have: 4–5 years’ experience in e-commerce site merchandising within a fast-paced, international retail environment Strong analytical and data-driven mindset, skilled in Adobe Omniture and Content Square Results-oriented, with a More ❯

Content & Optimisation Department overview: Established in 2016, the Digital department has steadily grown, driven by an ambitious roadmap and bold revenue goals, all while delivering a best-in-class customer experience. With a target of €0.5 billion in global digital revenue in the coming years, the brand is heavily investing in digital innovation and customer engagement. At the … Platform to maximise the impact of all available tools and features. Foster strong relationships with vendor account managers to pilot innovation, new features, and deliver best-in-class digital customer experiences. Leverage data to evaluate site engagement and constantly test and refine site navigation, filters and key interaction points, for enhanced customer experience and performance. Optimise on … product readiness, to ensure readiness for timely content launches. Analyse content performance, identify opportunities for optimization, testing, and continuous strategic improvements You’ll Need to Have: 4–5 years’ experience in e-commerce site merchandising within a fast-paced, international retail environment Strong analytical and data-driven mindset, skilled in Adobe Omniture and Content Square Results-oriented, with a More ❯

Content & Optimisation Department overview: Established in 2016, the Digital department has steadily grown, driven by an ambitious roadmap and bold revenue goals, all while delivering a best-in-class customer experience. With a target of €0.5 billion in global digital revenue in the coming years, the brand is heavily investing in digital innovation and customer engagement. At the … Platform to maximise the impact of all available tools and features. Foster strong relationships with vendor account managers to pilot innovation, new features, and deliver best-in-class digital customer experiences. Leverage data to evaluate site engagement and constantly test and refine site navigation, filters and key interaction points, for enhanced customer experience and performance. Optimise on … product readiness, to ensure readiness for timely content launches. Analyse content performance, identify opportunities for optimization, testing, and continuous strategic improvements You’ll Need to Have: 4–5 years’ experience in e-commerce site merchandising within a fast-paced, international retail environment Strong analytical and data-driven mindset, skilled in Adobe Omniture and Content Square Results-oriented, with a More ❯

Content & Optimisation Department overview: Established in 2016, the Digital department has steadily grown, driven by an ambitious roadmap and bold revenue goals, all while delivering a best-in-class customer experience. With a target of €0.5 billion in global digital revenue in the coming years, the brand is heavily investing in digital innovation and customer engagement. At the … Platform to maximise the impact of all available tools and features. Foster strong relationships with vendor account managers to pilot innovation, new features, and deliver best-in-class digital customer experiences. Leverage data to evaluate site engagement and constantly test and refine site navigation, filters and key interaction points, for enhanced customer experience and performance. Optimise on … product readiness, to ensure readiness for timely content launches. Analyse content performance, identify opportunities for optimization, testing, and continuous strategic improvements You’ll Need to Have: 4–5 years’ experience in e-commerce site merchandising within a fast-paced, international retail environment Strong analytical and data-driven mindset, skilled in Adobe Omniture and Content Square Results-oriented, with a More ❯

As part of an engineering team, you'll use your software engineering skills and experience to build features, resolve issues, and address technical debt. You'll also bring a strategic lens to team processes and tooling, helping improve how the team operates and ultimately delivering valuable, high-quality software to customers. What you'll be doing Build clean, maintainable … value, and meet quality standards. Contribute to strategies for managing technical debt, ensuring systems are secure, resilient, and reliable. Define and analyse test approaches to deliver the best possible customer experience, with a focus on security, usability, and accessibility. Conduct and participate in code reviews, considering functional and non-functional requirements such as performance, resiliency, maintainability, and security. … Technology-focused degree preferred, or equivalent demonstrable experience. Extensive knowledge of: JavaScript, TypeScript, NodeJS, AWS SDK & CDK, Python, React, HTML/CSS, Java, Spring, Terraform/CloudFormation Hands-on experience: Building serverless applications in AWS Building microservices in Java (Spring Boot) Strong understanding of clean code principles, design patterns, distributed systems, software testing, CI/CD, and Agile methodologies More ❯

Dynamic SaaS Sales professional required by well-established midlands-based SaaS solutions provider who will play a key role in driving B2B sales and new customer acquisition within the UK Telco and utilities markets. As an experienced Senior Sales Exec or Business Development Manager you will own the full sales cycle from prospecting, pitching, customer demonstration through to … with key decision makers. Act as a trusted advisor using a consultative, solution-led approach Achieve and exceed new business ARR targets Accurate reporting and collaboration with Implementation and Customer Success teams to ensure best possible customer experience Requirements Proven track record in B2B enterprise solution sales Excellent understanding of modern sales methods eg MEDDICC Tech Savvy … with the ability to demo and discuss technical solutions and concepts Excellent communicator with strong hunter mindset and a proactive and driven approach Experience of selling into regulated industries eg Telco, Utilities. The role is a brilliant opportunity for someone to work with an already successful and market leading product suite and to help identify and onboard high profile More ❯

Analytics Manager £80,000 + bonus Hybrid - Manchester or Leeds (3x days per week) A leading UK media brand is undergoing a major transformation of its digital products and customer experience. At the heart of this change is the Audience Insight team, combining research, analytics, and data science to shape strategy across product, subscription, and distribution. We are looking … a strategic, data-driven Senior Audience Insight Analyst to join the team, reporting to the Head of Audience Insight. You will lead analytics for digital distribution, subscription performance, and customer experience, turning complex data into clear, narrative-driven insights that influence senior stakeholders and drive real business impact. You will: Work closely with product teams to prioritise roadmap … experience. Hands-on skills with Adobe Analytics (or GA if very strong). Solid SQL knowledge. Proven ability to tell compelling data stories and visualise insights. Commercial mindset, with experience in churn, retention, or subscription analytics. Some experience managing or mentoring junior team members. Desirable: Python for forecasting/modelling. Distribution analytics or product journey experience. ROI modelling More ❯

Analytics Manager £80,000 + bonus Hybrid - Manchester or Leeds (3x days per week) A leading UK media brand is undergoing a major transformation of its digital products and customer experience. At the heart of this change is the Audience Insight team, combining research, analytics, and data science to shape strategy across product, subscription, and distribution. We are looking … a strategic, data-driven Senior Audience Insight Analyst to join the team, reporting to the Head of Audience Insight. You will lead analytics for digital distribution, subscription performance, and customer experience, turning complex data into clear, narrative-driven insights that influence senior stakeholders and drive real business impact. You will: Work closely with product teams to prioritise roadmap … experience. Hands-on skills with Adobe Analytics (or GA if very strong). Solid SQL knowledge. Proven ability to tell compelling data stories and visualise insights. Commercial mindset, with experience in churn, retention, or subscription analytics. Some experience managing or mentoring junior team members. Desirable: Python for forecasting/modelling. Distribution analytics or product journey experience. ROI modelling More ❯

Analytics Manager £80,000 + bonus Hybrid - Manchester or Leeds (3x days per week) A leading UK media brand is undergoing a major transformation of its digital products and customer experience. At the heart of this change is the Audience Insight team, combining research, analytics, and data science to shape strategy across product, subscription, and distribution. We are looking … a strategic, data-driven Senior Audience Insight Analyst to join the team, reporting to the Head of Audience Insight. You will lead analytics for digital distribution, subscription performance, and customer experience, turning complex data into clear, narrative-driven insights that influence senior stakeholders and drive real business impact. You will: Work closely with product teams to prioritise roadmap … experience. Hands-on skills with Adobe Analytics (or GA if very strong). Solid SQL knowledge. Proven ability to tell compelling data stories and visualise insights. Commercial mindset, with experience in churn, retention, or subscription analytics. Some experience managing or mentoring junior team members. Desirable: Python for forecasting/modelling. Distribution analytics or product journey experience. ROI modelling More ❯

Analytics Manager £80,000 + bonus Hybrid - Manchester or Leeds (3x days per week) A leading UK media brand is undergoing a major transformation of its digital products and customer experience. At the heart of this change is the Audience Insight team, combining research, analytics, and data science to shape strategy across product, subscription, and distribution. We are looking … a strategic, data-driven Senior Audience Insight Analyst to join the team, reporting to the Head of Audience Insight. You will lead analytics for digital distribution, subscription performance, and customer experience, turning complex data into clear, narrative-driven insights that influence senior stakeholders and drive real business impact. You will: Work closely with product teams to prioritise roadmap … experience. Hands-on skills with Adobe Analytics (or GA if very strong). Solid SQL knowledge. Proven ability to tell compelling data stories and visualise insights. Commercial mindset, with experience in churn, retention, or subscription analytics. Some experience managing or mentoring junior team members. Desirable: Python for forecasting/modelling. Distribution analytics or product journey experience. ROI modelling More ❯

Analytics Manager £80,000 + bonus Hybrid - Manchester or Leeds (3x days per week) A leading UK media brand is undergoing a major transformation of its digital products and customer experience. At the heart of this change is the Audience Insight team, combining research, analytics, and data science to shape strategy across product, subscription, and distribution. We are looking … a strategic, data-driven Senior Audience Insight Analyst to join the team, reporting to the Head of Audience Insight. You will lead analytics for digital distribution, subscription performance, and customer experience, turning complex data into clear, narrative-driven insights that influence senior stakeholders and drive real business impact. You will: Work closely with product teams to prioritise roadmap … experience. Hands-on skills with Adobe Analytics (or GA if very strong). Solid SQL knowledge. Proven ability to tell compelling data stories and visualise insights. Commercial mindset, with experience in churn, retention, or subscription analytics. Some experience managing or mentoring junior team members. Desirable: Python for forecasting/modelling. Distribution analytics or product journey experience. ROI modelling More ❯

Are Our culture is shaped by our core values, which guide how we work and what we expect from each other: Passion - for golf, retail, and creating a great customer experience Respect - for colleagues, customers, and partners Integrity - in how we communicate and make decisions Drive - to continually improve and achieve high standards Expertise - in what we do … results. Monitor competitor activity and market trends to inform campaign planning. Ensure all digital trading activity aligns with the wider marketing calendar and business objectives. What You'll Bring Experience in digital trading, eCommerce, or campaign management. Strong commercial mindset with the ability to translate marketing concepts into high-performing digital activity. Proven leadership and mentoring skills. Advanced analytical … skills and experience with campaign performance reporting. Excellent organisational skills and the ability to manage multiple priorities. Creative problem-solving ability and a track record of delivering innovative solutions. Strong collaboration skills and the ability to work with cross-functional teams. Experience with digital content and promotion platforms (such as CommerceTools and Amplience) is beneficial. If you're More ❯

Are Our culture is shaped by our core values, which guide how we work and what we expect from each other: Passion - for golf, retail, and creating a great customer experience Respect - for colleagues, customers, and partners Integrity - in how we communicate and make decisions Drive - to continually improve and achieve high standards Expertise - in what we do … results. Monitor competitor activity and market trends to inform campaign planning. Ensure all digital trading activity aligns with the wider marketing calendar and business objectives. What You'll Bring Experience in digital trading, eCommerce, or campaign management. Strong commercial mindset with the ability to translate marketing concepts into high-performing digital activity. Proven leadership and mentoring skills. Advanced analytical … skills and experience with campaign performance reporting. Excellent organisational skills and the ability to manage multiple priorities. Creative problem-solving ability and a track record of delivering innovative solutions. Strong collaboration skills and the ability to work with cross-functional teams. Experience with digital content and promotion platforms (such as CommerceTools and Amplience) is beneficial. If you're More ❯

Are Our culture is shaped by our core values, which guide how we work and what we expect from each other: Passion - for golf, retail, and creating a great customer experience Respect - for colleagues, customers, and partners Integrity - in how we communicate and make decisions Drive - to continually improve and achieve high standards Expertise - in what we do … results. Monitor competitor activity and market trends to inform campaign planning. Ensure all digital trading activity aligns with the wider marketing calendar and business objectives. What You'll Bring Experience in digital trading, eCommerce, or campaign management. Strong commercial mindset with the ability to translate marketing concepts into high-performing digital activity. Proven leadership and mentoring skills. Advanced analytical … skills and experience with campaign performance reporting. Excellent organisational skills and the ability to manage multiple priorities. Creative problem-solving ability and a track record of delivering innovative solutions. Strong collaboration skills and the ability to work with cross-functional teams. Experience with digital content and promotion platforms (such as CommerceTools and Amplience) is beneficial. If you're More ❯

Are Our culture is shaped by our core values, which guide how we work and what we expect from each other: Passion - for golf, retail, and creating a great customer experience Respect - for colleagues, customers, and partners Integrity - in how we communicate and make decisions Drive - to continually improve and achieve high standards Expertise - in what we do … results. Monitor competitor activity and market trends to inform campaign planning. Ensure all digital trading activity aligns with the wider marketing calendar and business objectives. What You'll Bring Experience in digital trading, eCommerce, or campaign management. Strong commercial mindset with the ability to translate marketing concepts into high-performing digital activity. Proven leadership and mentoring skills. Advanced analytical … skills and experience with campaign performance reporting. Excellent organisational skills and the ability to manage multiple priorities. Creative problem-solving ability and a track record of delivering innovative solutions. Strong collaboration skills and the ability to work with cross-functional teams. Experience with digital content and promotion platforms (such as CommerceTools and Amplience) is beneficial. If you're More ❯

tell you about all the great reasons to join us here at Yorkshire Water: Salary and benefits: We are offering a competitive salary - up to £115,000 , dependent on experience + generous pension + 25 days holiday per annum, plus a wellness day (excluding bank holidays) + Executive Incentive Plan + Company Car Lease + Private Health Insurance (for … The role will lead a team of Programme and Project Managers to safely deliver projects to time, cost and quality commitments. Additionally, the role will drive improvements in safety, customer experience, efficiency, carbon and productivity through a programme approach to delivery and the adoption of innovation and modern methods of construction. The role involves collaborating across boundaries to … Water actively engaging with other teams across Yorkshire Water and managing the input required from the wider organisations to meet the programme objectives. What skills & qualifications you will need Experience of managing and leading a diverse multi-disciplinary team in a complex stakeholder environment with challenging business targets. Experience of successfully delivering engineering/asset related projects or More ❯

Internal Account Manager UK Sales Make every customer interaction count ??? Their client is a leading unified communications company who help their partners deliver brilliant converged communications and collaboration solutions across Europe, making it easy for customers to connect and get work done. If you enjoy building relationships, finding opportunities, and seeing orders through from quote to delivered, youll feel … CRM, and keep customers coming back. Own the details: process orders accurately and on time, support invoicing, and help resolve any hiccups fast. Team up with colleagues in Sales, Customer Success and Operations to keep the customer experience seamless. Track their pipeline and follow up on key quotes, adding services where they bring extra value. Youll thrive … comfortable with outbound calling and managing your time well. Are organised, detail-driven, and happy working across a few systems (CRM/order processing). Bring a problem-solving, customer-first mindset, and youre a true team player. Nice to have (not a deal-breaker): experience in IT/AV/UC distribution, sales forecasting, and sales methodologies. More ❯

Fixed Term Office Angels are recruiting for a Product & Technical Support Specialist to join a dynamic, values-driven team. In this role, you will be responsible for resolving technical customer queries and supporting service partners across multiple products, applications, and regions. You'll also create and deliver high-quality training and support materials for both internal and external audiences. … and deliver product training for internal and external stakeholders Provide feedback to marketing and communications based on support trends Identify FAQs and areas requiring additional support Support the wider customer experience team across technical support, servicing, and order management Skills & Experience Excellent written and verbal communication, with ability to explain complex technical subjects Highly organised, able to … manage multiple projects simultaneously Computer literate (Office 365; CRM experience desirable) Background in basic chemistry or chemical manufacturing Technical understanding of product range and applications Natural problem solver Personal Attributes Self-motivated, ambitious, and proactive Confident taking the lead on tasks and projects Collaborative with internal and external stakeholders Positive, can-do attitude with a focus on continuous improvement More ❯

a mobile services start-up, we've grown into a full-service MSP offering cloud, communications, cybersecurity, and IT support always with a tailored approach, unwavering reliability, and exceptional customer service at our core. Our values centre on customer-centricity, innovation, transparency, and trust. We actively prevent security risks and deliver solutions designed for each client's unique … with clients, drive policy and compliance, manage M365 security, run workshops, produce tender responses. Elevate our cyber posture across all MSP services and build strong relationships with our marketing, customer experience and service partners to enhance our proposition. In addition to this, as our Cyber Security Lead you will be responsible for: Serving as a trusted advisor to … You're naturally aligned with MSP-style work, deeply familiar with security frameworks, and thrive at the intersection of strategy and execution. In addition to this, you must have experience in/exposure to: Background in MSP/MSSP environments. Proven history of facilitating workshops and supporting sales from warm leads through closure. Strong understanding of ITIL, CAB, and More ❯

a mobile services start-up, we’ve grown into a full-service MSP offering cloud, communications, cybersecurity, and IT support always with a tailored approach, unwavering reliability, and exceptional customer service at our core. Our values centre on customer-centricity, innovation, transparency, and trust. We actively prevent security risks and deliver solutions designed for each client’s unique … with clients, drive policy and compliance, manage M365 security, run workshops, produce tender responses. Elevate our cyber posture across all MSP services and build strong relationships with our marketing, customer experience and service partners to enhance our proposition. In addition to this, as our Cyber Security Lead you will be responsible for: Serving as a trusted advisor to … You’re naturally aligned with MSP-style work, deeply familiar with security frameworks, and thrive at the intersection of strategy and execution. In addition to this, you must have experience in/exposure to: Background in MSP/MSSP environments. Proven history of facilitating workshops and supporting sales from warm leads through closure. Strong understanding of ITIL, CAB, and More ❯

per day outside IR35 Primus is partnering with a leading Financial Services client who are embarking on a greenfield data transformation programme. Their current processes offer limited digital customer interaction, and the vision is to modernise these processes by: Building a modern data platform in Databricks Creating a single customer view across the organisation. Enabling new client-facing … data pipelines. You will join a growing team of engineers and architects, with strong autonomy and ownership. This is a high-value greenfield initiative for the business, directly impacting customer experience and long-term data strategy. Key Responsibilities: Design and build scalable data pipelines and transformation logic in Databricks Implement and maintain Delta Lake physical models and relational … target mapping and build new data model components. Participate in Agile ceremonies (stand-ups, backlog refinement, etc.). Essential Skills: PySpark and SparkSQL. Strong knowledge of relational database modelling Experience designing and implementing in Databricks (DBX notebooks, Delta Lakes). Azure platform experience. ADF or Synapse pipelines for orchestration. Python development Familiarity with CI/CD and DevOps principles. More ❯