776 to 800 of 1,021 Customer Experience Jobs in the UK

Westfield office to support the Site Trading Team. You will own the operational health of the website and app, ensuring a stable, high‐performing customer experience through effective production support and governance. Lead end-to-end incident, problem and defect management, coordinate cross‐functional teams to resolve production ...

leading the design and rollout of observability across real-time, latency-sensitive platforms. This is a hands-on role where you'll shape how customer experience, system reliability, and operational insight are measured end-to-end. You'll work closely with engineering teams to embed metrics, tracing, logging ...

digital innovator with a passion for food, tech, and creating exceptional customer experiences? This is your opportunity to lead digital transformation for a premium brand that's redefining workplace dining across the region. We are seeking a Head of Digital ( contract based ) to champion digital strategy across our flagship ...

. You will lead the mobile engineering domain, shape technical strategy, and ensure scalable, secure, and performant mobile platforms that power field operations and customer experiences. You will collaborate with product and engineering, drive engineering excellence, and guide multiple teams through delivery challenges while staying current with mobile technologies. ...

contractual commitments while identifying opportunities for service and revenue enhancement. The salary for this position is between £35,000 and £50,000 Depending on experience and will be a office based role in Solihull with some remote working. Benefits & Package for a Service Delivery Manager: Salary … Depending on Experience Hours: Monday - Friday, 9am - 5:30pm Contract Type: Permanent Location: Hybrid - Solihull 33 days holiday (including Bank Holidays) Referral Bonus - Recommend a friend Employee Assistance Programme Private Medical Insurance after probation Enhanced Maternity and Paternity pay Salary sacrifice; pension scheme, cycle to work scheme and electric ...

operational execution across professional services and partner deliveries. You will lead a P&L center, align services with business goals, and ensure exceptional customer experiences that boost adoption and retention. You will build and mentor a high-performing delivery team, collaborate with Sales, Product and Engineering, and foster innovation ...

manage a portfolio of high-value customers, act as a trusted advisor to senior stakeholders, and collaborate with cross-functional teams to deliver exceptional customer experiences and long-term partnerships. The role requires proven enterprise account management, strategic selling, and strong negotiation skills, #J-18808-Ljbffr ...

meaningful impact on a large-scale consumer platform. You'll work at the intersection of product, analytics, experimentation, and user behaviour, helping to improve customer experiences used by millions of people. THE COMPANY They are a well-established digital business with a large consumer audience and a strong focus … data-driven decision making. Operating within a fast-paced product environment, they invest heavily in analytics, experimentation, and technology to continuously enhance their customer experience. THE ROLE As a Senior Product Analyst, you will partner with cross-functional product teams to drive better customer outcomes through insight, experimentation ...

business. You'll work closely with clients across HR, Operations, Payroll, Finance and IT, becoming a trusted advisor whilst working alongside internal marketing, customer success and product teams to maximise growth. The business has an excellent culture, encourages personal development and offers clear opportunities for progression as it continues … meetings via Teams and face-to-face. Prepare proposals, negotiate commercial agreements and close additional business. Work closely with internal teams to ensure outstanding customer experience. Maintain accurate CRM records and pipeline forecasts. Manage your own diary with the flexibility of a fully remote role. What We're Looking ...

Valtech? We’re the experience innovation company—a trusted partner to the world’s most recognised brands. To our people we offer growth opportunities, a values‐driven culture, international careers and the chance to shape the future of experience. The opportunity At Valtech, you’ll find an environment designed … continuous learning, meaningful impact, and professional growth. Whether you’re pioneering new digital solutions, challenging conventional thinking, or building the next generation of customer experiences, your work will help transform industries. The Role As Lead Appian Consultant, you’ll work alongside multidisciplinary teams of strategists, architects, engineers, analysts, designers ...

Valtech? We’re the experience innovation company—a trusted partner to the world’s most recognised brands. To our people we offer growth opportunities, a values‐driven culture, international careers and the chance to shape the future of experience. The opportunity At Valtech, you’ll find an environment designed … continuous learning, meaningful impact, and professional growth. Whether you’re pioneering new digital solutions, challenging conventional thinking, or building the next generation of customer experiences, your work will help transform industries. The Role As Lead Appian Consultant, you’ll work alongside multidisciplinary teams of strategists, architects, engineers, analysts, designers ...

item think about how you might purchase something of £30k and above, for example house, car, high-end jewellery, boat. Another has a traditional customer lifecycle tied to it. E.g. you buy the service, theres an in-life element with the ability to cross and up sell, and theres … sell window at the end where youre able to re-engage the customer into a new sale. The third is how you manage the customer whilst theyre experiencing the product or service e.g. how you might utilise technology to track a customers movement, see them check into venues ...

environment. This is an ideal opportunity for someone who enjoys working with technical data, systems, reporting and process improvement. The role combines technical administration, customer support, data management and continuous improvement, helping to improve efficiency and enhance the customer experience. Key Responsibilities Prepare and manage customer-facing … date, correctly controlled and aligned with quality standards. Develop and maintain reports, dashboards and departmental performance metrics. Monitor technical workloads, project activity and customer response times to support planning and decision-making. Assist with the introduction of new systems, digital solutions and workflow automation initiatives. Identify and implement process ...

environment. This is an ideal opportunity for someone who enjoys working with technical data, systems, reporting and process improvement. The role combines technical administration, customer support, data management and continuous improvement, helping to improve efficiency and enhance the customer experience. Key Responsibilities Prepare and manage customer-facing … date, correctly controlled and aligned with quality standards. Develop and maintain reports, dashboards and departmental performance metrics. Monitor technical workloads, project activity and customer response times to support planning and decision-making. Assist with the introduction of new systems, digital solutions and workflow automation initiatives. Identify and implement process ...

transforming how we connect with customers—moving beyond one-off communications to creating seamless, connected experiences across every stage of the journey. As our Customer Retention Strategist, you'll play a key role in shaping this evolution, helping us deliver more personalised, omnichannel experiences that keep customers engaged … coming back. You'll use customer data from multiple sources to uncover meaningful insights and identify opportunities to improve retention and customer lifetime value. Working closely with analytics and marketing teams, you'll turn those insights into data-led strategies and personalised journeys, ensuring the right customers ...

transforming how we connect with customers—moving beyond one-off communications to creating seamless, connected experiences across every stage of the journey. As our Customer Retention Strategist, you'll play a key role in shaping this evolution, helping us deliver more personalised, omnichannel experiences that keep customers engaged … coming back. You'll use customer data from multiple sources to uncover meaningful insights and identify opportunities to improve retention and customer lifetime value. Working closely with analytics and marketing teams, you'll turn those insights into data-led strategies and personalised journeys, ensuring the right customers ...

transforming how we connect with customers—moving beyond one-off communications to creating seamless, connected experiences across every stage of the journey. As our Customer Retention Strategist, you'll play a key role in shaping this evolution, helping us deliver more personalised, omnichannel experiences that keep customers engaged … coming back. You'll use customer data from multiple sources to uncover meaningful insights and identify opportunities to improve retention and customer lifetime value. Working closely with analytics and marketing teams, you'll turn those insights into data-led strategies and personalised journeys, ensuring the right customers ...

clients, you'll provide technical support, troubleshoot issues, manage support tickets, and work closely with Development and Service teams to deliver an excellent customer experience. Key Responsibilities Act as the first point of contact for client support requests. Log, manage, and update support tickets. Troubleshoot technical issues and resolve … problem solving. Maintain accurate ticket notes and documentation. Ensure service levels and response times are met. What We're Looking For Strong communication and customer service skills. A genuine interest in IT and technology. Ability to prioritise workload and multitask. High attention to detail. Experience using Microsoft Office ...

leader who enjoys remaining hands-on while mentoring and developing a team of skilled engineers. You'll play a key role in resolving complex customer issues, driving service excellence and supporting the continued growth of an ambitious organisation. What you'll do Lead and develop a team … Line engineers within a busy MSP environment. Take ownership of complex technical escalations and major customer issues. Mentor and coach engineers, providing technical guidance and leadership. Work closely with service delivery teams to ensure exceptional customer outcomes. Lead by example through hands-on technical involvement and proactive problem ...

leader who enjoys remaining hands-on while mentoring and developing a team of skilled engineers. You'll play a key role in resolving complex customer issues, driving service excellence and supporting the continued growth of an ambitious organisation. What you'll do Lead and develop a team … Line engineers within a busy MSP environment. Take ownership of complex technical escalations and major customer issues. Mentor and coach engineers, providing technical guidance and leadership. Work closely with service delivery teams to ensure exceptional customer outcomes. Lead by example through hands-on technical involvement and proactive problem ...

team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the Role We are looking for customer‐focused software engineers to build custom software that leverages OpenAI … APIs to solve real customer problems. As an FDSWE, you will work with our customers and OpenAI Forward Deployed Engineers to design and implement scalable solutions that tackle their toughest problems. You will design abstractions that improve delivery speed and quality across Forward Deployed engagements, collaborate closely with internal ...

charter end-to-end. You will lead a team of product managers, marketers, and program managers building the systems, experiences, and intelligence that drive customer settlement at scale. Your products today reach 140MM+ customers annually and operate across all 10 emerging marketplaces. Your charter spans four interconnected programs … build conviction on long‐horizon product bets while delivering measurable quarterly results; who can architect ML‐powered systems while staying grounded in customer psychology and behavioral economics; and who can lead cross‐functional teams spanning product, science, marketing, and engineering across geographies. You will operate at the intersection ...

data, and creativity. Our role as trusted advisors in the digital landscape empowers the world’s most innovative brands with frictionless, end-to-end customer experiences. We are known for our comprehensive solutions, proven expertise, and collaborative, nimble approach that instills confidence in our clients. We embrace the power … client" internally while maintaining a firm grasp on Astound’s commercial interests to ensure win-win outcomes. Qualifications and Skills 7+ years of experience in project management or account relationship management, with at least 2+ year focused on Salesforce-centric digital transformations. Proven track record of growing Salesforce accounts ...

Resource Planning Manager is responsible for ensuring customer facing teams have the right people, with the right skills, in the right place at the right time. This role supports forecasting, capacity planning and scheduling to support optimal service levels and business performance. The Resource Planning Manager provides data-driven … insight to support strategic decision-making and ensure operational efficiency as well as supporting intraday activities to support great customer experiences and to drive operational efficiency Key Responsibilities Develop and manage medium to long-term resource plans to meet business demand and organisational priorities, working with the Resource Planning ...

workload and monitor team performance against service standards. Provide technical guidance, coaching and training to payroll staff. Establish a culture of continuous improvement and customer-focused service delivery. Support recruitment, induction and performance management activities. Investigate and resolve complex payroll and pension-related issues. Lead payroll transformation, automation … payroll and pension information clearly to both specialist and non-specialist audiences. Support internal and external audits and ensure timely implementation of recommendations. Extensive experience managing payroll operations within a complex organisation. Advanced knowledge of Oracle Payroll systems and payroll system administration. Strong understanding of Local Government Pension Scheme ...