776 to 800 of 1,251 Customer Experience Jobs in the UK

with external clients and stakeholders To attend if required, client claim review meetings either in person when required or on Microsoft Teams platform Skills, Knowledge & Expertise Liability Claims Handling experience A professional and adaptable communication style both written and verbal Efficient administrative skills Strong numeracy, literacy, and IT skills A proactive attitude, and an enthusiastic approach An excellent customer service manner The ability to work as part of a team A willingness to take individual responsibility The capability to adapt and be flexible Experience of policy wording and terms and conditions, indemnity processes Modern claims practice The Civil Procedure Rules MOJ protocols; Current case law and assessment of personal injury valuation and negotiations Ability to deliver outcomes … their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management. Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past More ❯

Radius is seeking an experienced Data centre Project Manager/Readiness Service Implementation Manager with extensive experience of working within a Datacentre environment whether from a Datacentre or MSP. This role is responsible for the day-to-day management of functional tasks relating to the successful and timely Service Delivery of Co-Lo and PWR activities, managing the delivery … of all work orders and footprint activities to meet customer expectations to agreed SLA’s and enhance the overall customer experience through aligning with our Operational Excellence objectives for the ensuing year. Fundamentally to focus in setting high standards and managing our range of contractors and suppliers to agreed KPI’s, adopting a best-in-class approach More ❯

Radius is seeking an experienced Data centre Project Manager/Readiness Service Implementation Manager with extensive experience of working within a Datacentre environment whether from a Datacentre or MSP. This role is responsible for the day-to-day management of functional tasks relating to the successful and timely Service Delivery of Co-Lo and PWR activities, managing the delivery … of all work orders and footprint activities to meet customer expectations to agreed SLA’s and enhance the overall customer experience through aligning with our Operational Excellence objectives for the ensuing year. Fundamentally to focus in setting high standards and managing our range of contractors and suppliers to agreed KPI’s, adopting a best-in-class approach More ❯

Radius is seeking an experienced Data centre Project Manager/Readiness Service Implementation Manager with extensive experience of working within a Datacentre environment whether from a Datacentre or MSP. This role is responsible for the day-to-day management of functional tasks relating to the successful and timely Service Delivery of Co-Lo and PWR activities, managing the delivery … of all work orders and footprint activities to meet customer expectations to agreed SLA’s and enhance the overall customer experience through aligning with our Operational Excellence objectives for the ensuing year. Fundamentally to focus in setting high standards and managing our range of contractors and suppliers to agreed KPI’s, adopting a best-in-class approach More ❯

Radius is seeking an experienced Data centre Project Manager/Readiness Service Implementation Manager with extensive experience of working within a Datacentre environment whether from a Datacentre or MSP. This role is responsible for the day-to-day management of functional tasks relating to the successful and timely Service Delivery of Co-Lo and PWR activities, managing the delivery … of all work orders and footprint activities to meet customer expectations to agreed SLA’s and enhance the overall customer experience through aligning with our Operational Excellence objectives for the ensuing year. Fundamentally to focus in setting high standards and managing our range of contractors and suppliers to agreed KPI’s, adopting a best-in-class approach More ❯

to join our client, who are a leading provider of technology solutions in Field Mobility, Data Capture, and Industrial Automation . Renowned for their technical expertise and commitment to customer satisfaction, they serve a wide range of industries, including Aerospace, Retail, Warehousing & Logistics, and Manufacturing . As they continue to scale, our client is expanding their operations team, including … service centre, and configuration team Team Development : Structure and lead teams across Sales Operations, Technical Support, Managed Services, HR and Finance Process & Service Excellence : Drive service performance, OTIF, and customer experience through operational process design and optimisation Cross-Functional Ownership : Lead all areas outside of Sales and Marketing Transformation & Growth Support : Support large project mobilisation and post-win … scaling Governance & Reporting : Establish operational KPIs, controls, and reporting frameworks aligned to business targets The Skills & Requirements: Proven experience in multi-disciplinary operational leadership roles (Director/GM level) Track record in scaling service/ops functions within high-growth or transformation environments Strong background in supply chain, warehousing, and technical service delivery Practical, hands-on leader with strategic More ❯

biggest names in online gaming where gaming is legal. The role demands a a hybrid skill set, combining a strong commercial acumen with a passion for the on-going customer experience, and will include the full lifecycle of sales management - finding the opportunity, presenting on products, input to and creation of legal contracts and closing opportunities. The candidate … will be expected to own the relationship with the customer and be their focal point for interaction across the Light & Wonder iGaming business. Ultimately, the successful candidate will be a driven individual with a conscientious approach to customer management and growing revenues. They will display a pragmatic, well organised, and data-driven style, alongside excellent communication skills. The … concerning the continuous improvement of L&W products and services, providing input where necessary from an overarching commercial strategy perspective Regular travel to meet customers will be expected Qualifications Experience in similar commercial role/s (gaming industry an advantage) A technical understanding of the Online Gaming industry (an advantage) A tenacious personality with an inner drive to achieve More ❯

biggest names in online gaming where gaming is legal. The role demands a a hybrid skill set, combining a strong commercial acumen with a passion for the on-going customer experience, and will include the full lifecycle of sales management - finding the opportunity, presenting on products, input to and creation of legal contracts and closing opportunities. The candidate … will be expected to own the relationship with the customer and be their focal point for interaction across the Light & Wonder iGaming business. Ultimately, the successful candidate will be a driven individual with a conscientious approach to customer management and growing revenues. They will display a pragmatic, well organised, and data-driven style, alongside excellent communication skills. The … concerning the continuous improvement of L&W products and services, providing input where necessary from an overarching commercial strategy perspective Regular travel to meet customers will be expected Qualifications Experience in similar commercial role/s (gaming industry an advantage) A technical understanding of the Online Gaming industry (an advantage) A tenacious personality with an inner drive to achieve More ❯

We specialise in helping businesses unlock the true value of their data. By designing and delivering innovative solutions, we enable clients to transform how they use data, marketing, and customer experience to drive growth. Our teams combine technical expertise with commercial insight to deliver measurable impact across industries. Our people are what set us apart. We’re a … and maintain stakeholder dashboards that provide actionable insights. Write SQL queries to access and prepare data in BQ/Snowflake (with focus on GA4 data). (Nice to have) Experience with ContentSquare. Quality Assurance & Testing Carry out thorough end-to-end testing of dashboards to guarantee accuracy. Spot potential risks or gaps (e.g., missing data points) and recommend solutions. … delivering added value. Provide training to stakeholders who are new to GA4. Help upskill wider teams, giving them confidence to use GA4 independently for high-level insights. About You Experience & Skills Background as a Web Analyst or in a similar analytics-focused role. Proven track record delivering reporting projects using GA4 and BI tools. Ideally experienced in agency, consulting More ❯

We specialise in helping businesses unlock the true value of their data. By designing and delivering innovative solutions, we enable clients to transform how they use data, marketing, and customer experience to drive growth. Our teams combine technical expertise with commercial insight to deliver measurable impact across industries. Our people are what set us apart. We’re a … and maintain stakeholder dashboards that provide actionable insights. Write SQL queries to access and prepare data in BQ/Snowflake (with focus on GA4 data). (Nice to have) Experience with ContentSquare. Quality Assurance & Testing Carry out thorough end-to-end testing of dashboards to guarantee accuracy. Spot potential risks or gaps (e.g., missing data points) and recommend solutions. … delivering added value. Provide training to stakeholders who are new to GA4. Help upskill wider teams, giving them confidence to use GA4 independently for high-level insights. About You Experience & Skills Background as a Web Analyst or in a similar analytics-focused role. Proven track record delivering reporting projects using GA4 and BI tools. Ideally experienced in agency, consulting More ❯

We specialise in helping businesses unlock the true value of their data. By designing and delivering innovative solutions, we enable clients to transform how they use data, marketing, and customer experience to drive growth. Our teams combine technical expertise with commercial insight to deliver measurable impact across industries. Our people are what set us apart. We’re a … and maintain stakeholder dashboards that provide actionable insights. Write SQL queries to access and prepare data in BQ/Snowflake (with focus on GA4 data). (Nice to have) Experience with ContentSquare. Quality Assurance & Testing Carry out thorough end-to-end testing of dashboards to guarantee accuracy. Spot potential risks or gaps (e.g., missing data points) and recommend solutions. … delivering added value. Provide training to stakeholders who are new to GA4. Help upskill wider teams, giving them confidence to use GA4 independently for high-level insights. About You Experience & Skills Background as a Web Analyst or in a similar analytics-focused role. Proven track record delivering reporting projects using GA4 and BI tools. Ideally experienced in agency, consulting More ❯

We specialise in helping businesses unlock the true value of their data. By designing and delivering innovative solutions, we enable clients to transform how they use data, marketing, and customer experience to drive growth. Our teams combine technical expertise with commercial insight to deliver measurable impact across industries. Our people are what set us apart. We’re a … and maintain stakeholder dashboards that provide actionable insights. Write SQL queries to access and prepare data in BQ/Snowflake (with focus on GA4 data). (Nice to have) Experience with ContentSquare. Quality Assurance & Testing Carry out thorough end-to-end testing of dashboards to guarantee accuracy. Spot potential risks or gaps (e.g., missing data points) and recommend solutions. … delivering added value. Provide training to stakeholders who are new to GA4. Help upskill wider teams, giving them confidence to use GA4 independently for high-level insights. About You Experience & Skills Background as a Web Analyst or in a similar analytics-focused role. Proven track record delivering reporting projects using GA4 and BI tools. Ideally experienced in agency, consulting More ❯

We specialise in helping businesses unlock the true value of their data. By designing and delivering innovative solutions, we enable clients to transform how they use data, marketing, and customer experience to drive growth. Our teams combine technical expertise with commercial insight to deliver measurable impact across industries. Our people are what set us apart. We’re a … and maintain stakeholder dashboards that provide actionable insights. Write SQL queries to access and prepare data in BQ/Snowflake (with focus on GA4 data). (Nice to have) Experience with ContentSquare. Quality Assurance & Testing Carry out thorough end-to-end testing of dashboards to guarantee accuracy. Spot potential risks or gaps (e.g., missing data points) and recommend solutions. … delivering added value. Provide training to stakeholders who are new to GA4. Help upskill wider teams, giving them confidence to use GA4 independently for high-level insights. About You Experience & Skills Background as a Web Analyst or in a similar analytics-focused role. Proven track record delivering reporting projects using GA4 and BI tools. Ideally experienced in agency, consulting More ❯

QA, and IT to ensure alignment of mobile solutions with business needs. Solution Design: Participate in solution discussions, user journey mapping, gap analysis, and process re-engineering to improve customer experience on mobile apps. Agile Participation: Work in Agile or hybrid delivery models, contributing to backlog grooming, sprint planning, and mobile app UAT support. Testing & Validation: Assist in … help validate app functionality against business objectives. Compliance & Security: Ensure adherence to UK-specific financial regulations such as FCA, PSD2, Open Banking, APP Scam Codes, and GDPR, especially where customer data and transactional services are involved. More ❯

visitors proud. With the potential of Local Government Reorganisation on the horizon, this is an opportunity to position Great Yarmouth Borough Council at the forefront of modern, agile, and customer-centred public services. We are embarking on one of the most significant transformation journeys in our history , rethinking how we work, improving the customer experience, and ensuring … Director ofResources, andworking closely with our Executive Leadership Teamand the wider management team, you will develop and deliver a council-wide transformation programme that drives greater efficiency, effectiveness, and customer satisfaction, leadingtransformational change projectsacrossservices to achieve consistent, measurable outcomes. This will include redesigning business processes and working practices to be modern, agile, and customer-focused, while harnessing digital … local government or a comparable public service setting. You will be an inspiring leader, equally comfortable setting strategic direction and getting hands-on to ensure delivery. You will bring experience of driving cultural change, improving processes, and leading cross-cutting programmes that deliver tangible benefits. Furthermore, you will understand how to use technology and digital solutions as powerful enablers More ❯

success and motivated by financial rewards Confident, with strong sales and digital/IT literacy skills Proactive and commercially savvy keen to stay in tune with market trends and customer needs Service-oriented mindset always putting customer experience first Creative, self-starter who follows through to deliver results Excellent communicator, organised, and a true team player Calm … under pressure and effective in fast-paced, deadline-driven environments Key Responsibilities Lead outbound calls to businesses uncover their needs and craft tailored solutions Build long-term customer relationships and nurture account development Present solutions, negotiate on price and delivery, and meet both volume and profit targets Keep CRM data accurate and up to date Identify upsell opportunities and More ❯

governance and compliance. About Us: We’re a highly-respected & nimble, London-based IT Managed Services Provider (MSP) with deep expertise in Microsoft technologies. We specialise in delivering exceptional customer experience and mission critical expertise to customers around the world.. Entering an ambitious growth phase, the demands on our Professional Services function have increased and we are now … evaluating project performance• Designing and improving operational processes• Developing and executing effective communication plans• Managing project risks and ensuring compliance• Overseeing commercial aspects of project delivery Your skills and experience you will bring: • Proven background in B2B environments, ideally within IT Managed Services• Recognised Project Management qualification (e.g. PRINCE2 Practitioner, PMP, CAPM)• Strong working knowledge of PRINCE2 and Agile … governance frameworks• Extensive experience in delivering technical projects, within the Microsoft Cloud ecosystem• Track record of evolving, restructuring, and maturing PMO functions• Demonstrable success in leading and developing high-performing teams• Solid understanding of financial governance across multiple projects, including budget management, invoicing, scope changes, and forecasting• Skilled in producing weekly highlight reports and maintaining accurate project tracking• Exceptional More ❯

governance and compliance. About Us: We’re a highly-respected & nimble, London-based IT Managed Services Provider (MSP) with deep expertise in Microsoft technologies. We specialise in delivering exceptional customer experience and mission critical expertise to customers around the world.. Entering an ambitious growth phase, the demands on our Professional Services function have increased and we are now … evaluating project performance • Designing and improving operational processes • Developing and executing effective communication plans • Managing project risks and ensuring compliance • Overseeing commercial aspects of project delivery Your skills and experience you will bring: • Proven background in B2B environments, ideally within IT Managed Services • Recognised Project Management qualification (e.g. PRINCE2 Practitioner, PMP, CAPM) • Strong working knowledge of PRINCE2 and Agile … governance frameworks • Extensive experience in delivering technical projects, within the Microsoft Cloud ecosystem • Track record of evolving, restructuring, and maturing PMO functions • Demonstrable success in leading and developing high-performing teams • Solid understanding of financial governance across multiple projects, including budget management, invoicing, scope changes, and forecasting • Skilled in producing weekly highlight reports and maintaining accurate project tracking • Exceptional More ❯

qualifying new business bychat, phone and/or email. Often the first point of contact with prospective customers, the Business Development Representative has full responsibility for delivering a positive customer experience that will set the stage for continued engagement and growing interest in Monotype's fonts, technology, and expertise. The Business Development Representative will interact with prospective customers … via telephone, email and online chat. Leads result from direct customer requests forquote or licensing information; marketing qualification based on lead scoring process; or others identified through marketing programs and/or prospect's behaviour. This individual will have responsibility for a set of personal goals that may include appointments, trial commitments, etc Integrity, exceptional communication and customer … to stay well versed in Monotype's products. Collaborate with sales managers and sales teams to refine sales strategies and approaches. Maintain and update to accurately track all relative customer data, business insights, and record of interactions. Continuously develop knowledge and skills. What we're looking for: Bachelor's degree or equivalent work experience Fluent in both English More ❯

other rather than micromanaging, fostering a supportive atmosphere where ideas flow freely. Their team seamlessly integrates with product owners to prepare sprint work, collaborates with account managers for optimal customer experience, and partners with operations to ensure stable and high-performing applications. What They're Looking For: While their current stack includes PHP, Slim Framework, JavaScript, React, and … MySQL, they're primarily interested in candidates with commercial experience in modern programming languages and a strong grasp of software development principles. Demonstrable experience with MVC frameworks and/or modern JavaScript frameworks is essential. Beyond specific technologies, they highly value (and encourage learning in) the following areas: Accessibility best practices and standards for front-end development Testing More ❯

other rather than micromanaging, fostering a supportive atmosphere where ideas flow freely. Their team seamlessly integrates with product owners to prepare sprint work, collaborates with account managers for optimal customer experience, and partners with operations to ensure stable and high-performing applications. What They're Looking For: While their current stack includes PHP, Slim Framework, JavaScript, React, and … MySQL, they're primarily interested in candidates with commercial experience in modern programming languages and a strong grasp of software development principles. Demonstrable experience with MVC frameworks and/or modern JavaScript frameworks is essential. Beyond specific technologies, they highly value (and encourage learning in) the following areas: Accessibility best practices and standards for front-end development Testing More ❯

Product Designer | £50,000 | London (Hybrid) Our client is a forward thinking, VC backed startup transforming the retail industry with an innovative solution that redefines customer engagement. Their product suite includes a mobile first web app, a client facing dashboard and supporting marketing platforms. They’re now looking for their first Product Designer to take full ownership of design … is a great opportunity to take on more ownership and really make your mark as the companies first Product Designer! What are they looking for? 2-5 years of experience in UX/UI design for digital products, ideally in a startup or fast-paced environment Strong portfolio showcasing UX and UI skills across web and mobile platforms Proficiency … in Figma Comfortable working cross-functionally with engineers and stakeholders Excellent communication skills and attention to detail Experience with responsive and mobile-first design This role would suit someone early in their career with a pro-active attitude and passion for progressing their career in product design. You’ll be supported by a high calibre and friendly team and More ❯

Product Designer | £50,000 | London (Hybrid) Our client is a forward thinking, VC backed startup transforming the retail industry with an innovative solution that redefines customer engagement. Their product suite includes a mobile first web app, a client facing dashboard and supporting marketing platforms. They’re now looking for their first Product Designer to take full ownership of design … is a great opportunity to take on more ownership and really make your mark as the companies first Product Designer! What are they looking for? 2-5 years of experience in UX/UI design for digital products, ideally in a startup or fast-paced environment Strong portfolio showcasing UX and UI skills across web and mobile platforms Proficiency … in Figma Comfortable working cross-functionally with engineers and stakeholders Excellent communication skills and attention to detail Experience with responsive and mobile-first design This role would suit someone early in their career with a pro-active attitude and passion for progressing their career in product design. You’ll be supported by a high calibre and friendly team and More ❯

role for you! About us We are a dynamic software company . E stablished in 2006, with a vision of help ing the energy and utilities sector s improve customer experience and lower their cost to serve , using smarter process automation. Are you curious about what the future in tech holds? Do you have the drive to want … your success in this role. Your wider understanding of the .NET stack, (e.g., .NET core and microservices), will provide you with a solid base from which to grow. Your experience within an Agile (Scrum) working environment, alongside your problem-solving skills, will enable you to hit the ground running. Your strong communications skills will enable you to speak in More ❯

partnerships. We become an extension of our Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role: As Programme Delivery Manager at Celestra, you'll lead the end-to-end delivery of … in delivery, efficiency, and client experience. What You'll Bring: Project Management Expertise : Experienced in leading physical complex projects, particularly in the hospitality and retail sectors Leadership : You have experience leading both office-based and remote teams, fostering collaboration and maintaining high performance across multiple projects. Technically Proficient : A solid understanding of IT solutions, especially EPoS implementations, with the More ❯