1,026 to 1,050 of 2,774 Customer Service Jobs in the UK

appoint a Renewals Administrator to join their commercial support team. This is an excellent opportunity for someone who enjoys working in a fast-paced, customer-focused environment and has strong administration and organisational skills. The role is focused on managing customer renewals, supporting recurring revenue and working closely … with internal teams to ensure a smooth customer experience. You'll be responsible for coordinating renewal activity, preparing quotations, maintaining accurate records and ensuring contracts are renewed on time. Key Responsibilities Manage and track customer contract and service renewals. Prepare accurate renewal quotations and obtain pricing where ...

risk and advance precision healthcare. As a Business Analyst, you will gather business requirements, design efficient processes and support the delivery of a Jira Service Management solution. This is a 6-month contract-based role offering hybrid/remote working options, salary range … delivering business systems, process improvement or digital transformation projects. Skilled in requirements gathering, process mapping, and preparing detailed functional documentation. Experience with Jira Service Management (JSM) , IT Service Management (ITSM) platforms or service management transformation projects. Have experience integrating HubSpot or other CRM platforms. Ability to produce ...

summary As an IT Clinical SystemsApplication Support Analyst (Diagnostics), you will provide specialist application support for a portfolio of diagnostic systems, ensuring incidents, service requests and technical issues are managed effectively and resolved within agreed service levels.You will be responsible for maintaining application stability, investigating and resolving complex … technical resolution of Incidents and Problems for a subset of diagnostic clinical applications. To contribute to Root Cause Analysis and ensure Continued Service Improvement To test and implement agreed fixes, upgrades and manage changes to Production environments To maintain key relationships with application stakeholders To provide coordinated application support ...

Business Analyst Who are Diligenta? Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that … Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection What you’ll be doing: Work with transformation and the business stakeholders to ensure documented business requirements are accurately translated into ...

Business Analyst Who are Diligenta? Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that … Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection What you’ll be doing: Work with transformation and the business stakeholders to ensure documented business requirements are accurately translated into ...

technical function and lead multi-disciplinary teams ensuring that the manufacturing unit operates within the required technical and hygiene process standards by adhering to customer, business and legal standards. Provide leadership and direction to ensure that across the functions colleagues are engaged, focused, developed and delivering their potential. Contribute … safety and quality systems complement the operational model. Provide a senior interface with customers on joint business planning activities to deliver exceptional standards of customer service and adherence to customer policies and requirements. Ensure technical governance across a multi-disciplinary team to deliver audit compliance with respect ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … Line EUC specialists to resolve complex technical issues, support infrastructure improvements, and contribute to meaningful IT projects. This is a hands-on role where customer experience matters just as much as technical capability. You will help keep IT services running smoothly through proactive maintenance, careful change control, and clear ...

Service Engineer working 44.5 hours per week. Responsible to : Aftersales Manager Responsible for : Repair of both customers and stock machines returned from our Store Network. Principle Responsibilities Manage throughput of product in the workshop, to agreed deadlines and quality standards. Ensure that a consistently high level of service is offered to our customers. Have responsibility for effective operation within the service centre including H & S, security, stock management and housekeeping. Ensure that all job cards, spares orders, time sheets and stock notes are completed correctly and on time, and control all administration paperwork. Ensure that ...

help organisations get the most out of their Microsoft investment, from initial implementation through to ongoing managed support. As they continue to grow our Customer Engagement (CE) practice, we're looking for an experienced support consultant to join the team. The role We're hiring a Senior D365 … Support Consultant to provide day-to-day and escalated support across our client base's Dynamics 365 Customer Engagement, Power Platform and Power Automate implementations. You'll work within our managed services team, resolving incidents, fielding change requests, and helping clients get more value from their existing D365 ...

Analytics function, aligned closely with the UK Retail Office. This role plays a key part in delivering meaningful insight across broking performance, operational efficiency, customer outcomes, and customer experience, supporting performance improvement, Consumer Duty obligations, and ongoing change initiatives.Role Context The role sits within a central operations … provides a single view of operational performance across UK Retail. The successful candidate will work closely with Broking Operations, Sales, Proposition, Centres of Excellence, Customer Experience, and platform teams to ensure insight is accurate, actionable, and operationally relevant. Key Responsibilities • Deliver timely analysis on broking performance, productivity, handling activity ...

remains accurate and up to date. The Role Working within a busy and supportive team, you will be responsible for maintaining pricing information, updating customer quotations and ensuring data is accurately entered across internal systems. You will also provide excellent customer support, process customer sales information … assist with the administration of customer agreements. This role would suit someone who enjoys working with figures, has excellent attention to detail and takes pride in producing accurate, high-quality work. Key Responsibilities Accurately input and maintain data across internal systems. Update customer quotations and pricing information. Process ...

clearly the reasons for accepting, amending or rejecting claims Administer the necessary documentation to support the claims Accept and attempt to resolve enquiries from Customer Retailers (and Customer personnel) via a Communications/Systems entry methodology Complete all work to a minimum quality requirement assessed by MSXI … customer management Candidate Specification The ideal candidate will want to develop their administration and customer service experience Interest in motor vehicle Educated to GCSE Mathematics and English C or equivalent grade 5 or above Customer experience would be judged a significant advantage Confident with ...

clearly the reasons for accepting, amending or rejecting claims Administer the necessary documentation to support the claims Accept and attempt to resolve enquiries from Customer Retailers (and Customer personnel) via a Communications/Systems entry methodology Complete all work to a minimum quality requirement assessed by MSXI … customer management Candidate Specification The ideal candidate will want to develop their administration and customer service experience Interest in motor vehicle Educated to GCSE Mathematics and English C or equivalent grade 5 or above Customer experience would be judged a significant advantage Confident with ...

basis. Covering campuses across South West England and Wales, this role is ideal for someone who enjoys variety in their day, thrives in a customer-focused environment and is passionate about delivering exceptional IT support. As a Mobile IT Support Analyst, you'll travel regularly between campuses providing onsite … Support Analysts and colleagues based at our Regional Support Office in Warwick. About You You will: Have previous experience in an IT Support, Service Desk or Technical Support role Be passionate about delivering outstanding customer service Be confident troubleshooting hardware, software and Microsoft 365 issues Have experience ...

change management process.Creating and maintaining accurate records of Infrastructure services and assets, including documentation.Implementation of technical solutions to meet specification and changes contributing to service improvement and systems management.Participation in Service Transition process and activities.Working within a team or independently to create and implement technical changes.Identifying service inadequacies and contributing to the Customer Service Improvement Plan.Maintaining understanding of current and emerging infrastructure technologies.Working closely with CSOC in the event of received intelligence or Cyber-Attack.Any other duties commensurate with the grade or deemed appropriate by the Local Chapter Lead or Product Owner.Typical Routines:Raising ...

with key decision makers through face-to-face engagement.* Form and execute strategic account plans to drive growth and deliver value.* Negotiate high-value customer opportunities with confidence and credibility.* Identify incremental business opportunities through strong customer relationships.* Coordinate internal resources across sales, operations, and specialist business units. … Lead board-level engagement activity aligned to customer objectives.* Deliver value propositions that balance customer needs with margin expectations.* Gather insights through account profiling and analysis to maximise opportunities.* Ensure accurate reporting and pipeline management in CRM systems.* Promote and drive adoption of TD SYNNEX’s e-commerce ...

including the deployment, management, monitoring, reporting, troubleshooting, and repair of production systems. Core to the success of the role is to provide a premium customer support experience focused on a “center of excellence” that allows for a full-service delivery support cycle.This role is responsible for managing … responsible for supporting all retailers once they are live. Critically important is how this team collaborates and liaises with other teams such as Customer Support, Technical Account Management, Engineering and Customer Success teams.ResponsibilitiesWhat you’ll do:Establish and manage operational practices and ensure we design, implement and operate ...

compliance reviews, policy development, audits, training, action plans and ongoing assurance. Manage external client relationships, agree deliverables, manage expectations and ensure high-quality, timely service delivery. Support business development through service propositions, proposals, tenders, scopes of work and commercial discussions within delegated authority. Create, review and implement governance … access requests and data protection impact assessments. Lead and support the development and submission of tenders, bids and proposals, including researching client requirements, developing service solutions, coordinating contributions, preparing high-quality tender documentation, pricing and scopes of work, ensuring submissions meet specification and deadlines, and supporting successful contract mobilisation ...

Service Desk Analyst (2nd Line) | 6-Month Contract We're looking for an experienced IT Service Desk Analyst (2nd Line) to join a fast-paced global IT team on an initial 6-month contract . You'll provide advanced technical support across end-user devices, Microsoft 365, identity … applications, and collaboration tools, ensuring employees have the technology and support they need to succeed. What You'll Do Resolve complex IT incidents and service requests across Windows, macOS, Microsoft 365, networking, hardware, and enterprise applications Own escalated tickets through to resolution, meeting SLAs and delivering excellent customer ...

resolve incidents relating to desktops, laptops, applications and associated equipment. Build, install, configure, upgrade and maintain IT equipment and software. Manage incidents and service requests within the IT service management system. Support Active Directory, Windows devices, Microsoft 365, Citrix and endpoint security tooling. Carry out site visits across … Windows 11 and Microsoft 365. Experience troubleshooting desktop and laptop hardware, software and peripherals. Knowledge of Citrix, endpoint security and asset management solutions. Strong customer service, communication and problem-solving skills. ITIL Foundation knowledge or equivalent service management experience. Full valid UK driving licence and access ...

resolve incidents relating to desktops, laptops, applications and associated equipment. Build, install, configure, upgrade and maintain IT equipment and software. Manage incidents and service requests within the IT service management system. Support Active Directory, Windows devices, Microsoft 365, Citrix and endpoint security tooling. Carry out site visits across … Windows 11 and Microsoft 365. Experience troubleshooting desktop and laptop hardware, software and peripherals. Knowledge of Citrix, endpoint security and asset management solutions. Strong customer service, communication and problem-solving skills. ITIL Foundation knowledge or equivalent service management experience. Full valid UK driving licence and access ...

month contract Rate: £313 per day INSIDE/UMBRELLA You will be the first point of contact for customers, delivering the highest level of customer service and engagement, and will be pre-empting investigating and resolving incidents. The role will be on a client site five days … measure. Maintaining a stock of spare equipment for rapid deployment and timely issue resolution. Liaising continuously with customers to ensure smooth communication and efficient service whilst resolving customer queries on-site. Working closely with maintenance teams to determine whether issues are IT-related or plant-related. Providing advice ...

## Job Details: Head of SalesFull details of the job.| | || --- | --- || | || | || --- | --- || | Head of Sales || | VN1303 || | Full-Time || | Norwich || | Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider … Managers. You will collaborate with existing customers, as well as new customers, identifying and on-boarding them. You will be passionate about putting the customer first and will ensure the delivery of exceptional customer service. Within this fast-paced role you will need to balance and prioritise your ...

improve business processes. Support UAT, releases and ongoing system improvements. Experience needed; Commercial experience configuring Microsoft Dynamics 365. Experience across modules such as Sales, Customer Service, Field Service or Finance & Operations. Experience using Power Platform including Power Automate and Power Apps. Strong understanding ...

fire detection systems, emergency lighting, portable fire extinguishers, intruder alarms, CCTV, and access control systems Working on both large and small installation projects, ensuring customer requirements are understood, communicated clearly, and delivered efficiently while maintaining high standards of workmanship and customer service Delivering customer training ...