1,026 to 1,050 of 3,707 Customer Service Jobs in the UK

Role - Customer Support Specialist Location - London Salary - £23k - £25k As part of our clients Customer Support team you will help them continue to deliver industry-leading customer service by supporting their UK and international travel agency/tour operator customers by phone, email and remote access. … Key Responsibilities: To provide outstanding customer service. Own and manage support cases throughout their lifecycle within the company, working closely with different teams to ensure customers receive a timely response to their queries. Provide 1 st line technical and functional support to users of Dolphin Dynamic's range of … and log bugs in Team Foundation Server (TFS). The person will be expected to gain a good understanding of SQL databases, Citrix networking, customer product installations and Crystal reports to resolve issues. Role Challenges: Managing your own workload against customer and internal SLA's. Maintaining a high More ❯

gather requirements, understand their business needs, and deliver solutions that provide measurable business value. Essential Skills & Experience : Strong experience with Microsoft Dynamics 365 (Sales, Customer Service, Field Service, etc.). Proficiency in C# and JavaScript, with experience in developing custom workflows, plugins, and integrations within Dynamics 365. More ❯

Planning & Scheduling Coordinator/Customer Support | Manchester | Monday to Friday - Office Based | £25,000 - £28,000 Crystal Ball is a multi-award-winning vehicle tracking and lone worker service provider based in Old Trafford. Our growing customer base extends across all business verticals serving small, medium and … to immediately recruit an additional Installation Planner/Scheduler to join the team. You will be responsible for arranging the installation of equipment into customer fleets by directly liaising with customers and engineers. Our ideal candidate does not necessarily need any experience, however having experience in a similar scheduling … and/or planning role is very helpful. Full training is provided. As a Planning & Scheduling Coordinator/Customer Support, you will be responsible for delivering first-class customer support to our growing base of business customers. This is a rare opportunity to join a close-knit, vibrant More ❯

systems. Main duties of the job Patient Systems Support This is an exciting opportunity to be part of a growing team, providing an excellent service to our end users. This role will be both trainer and systems support in a team that provides knowledge, development and support to system … our Making a Difference, Team of the Month Awards & Colleague Recognition Awards Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees. Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement … EPMA (Medchart), ICE, SystmOne and WebV, used by teams across the acute and community based services. This is an exciting opportunity for an enthusiastic, customer focussed individual to join the Patient Systems Team and support both business-as-usual and ongoing projects. You will provide specialist knowledge and support More ❯

oriented individual to assume the position of Account Executive within our Mid-Market Sales team. This role would suit an individual with 2+ years customer/sales experience, ideally within the industry although other relevant sales experience will be considered, who is looking to develop their sales career within … the IT sector. The ideal candidate will have experience in generating new business, demonstrate proficiency in effectively managing customer relationships and possess the ability to manage complex sales processes in collaboration with other internal/external individuals. Based within commuting distance of our Reading office, the successful candidate will … up to 2000 employees), winning, developing and growing mid-market accounts. Responsible for identification through to close of solutions and opportunities whilst delivering exceptional customer service and customer satisfaction, and development of strong vendor relationships. This role will collaborate across other sales roles such as Sales Support More ❯

Shipping logistics to remote users. Good communication and documentation skills are an advantage. Personal Attributes 4+ years of experience in a HelpDesk/Deskside Service environment Excellent customer service and communication skills, particularly when interacting with executives and C-level employees Strong compute skills and the ability … diagnose issues Experience supporting both PC and Mac hardware, software, printing and basic networking Documentation skills to aid in writing and updating internal and customer facing solutions to technical issues is an advantage Familiarity with Microsoft Office 365, Dynamics, SharePoint, and Active Directory Exposure to Microsoft Azure or Amazon More ❯

technology vendors including HP, Cisco, NetApp, Microsoft and VMWare to deliver market leading technology solutions which enable organisations to increase their business efficiency, improve customer service and reduce business costs. What is the role? Our service managers act as the conduit between Modern Networks and our customers … the role will be focused on customer advocacy, and you will be responsible for ensuring the highest level of customer experience and driving continual improvement activity to achieve it. The role will be based from our Hitchin offices, but you will need to attend customer sites around … the UK. What experience are we looking for? You might have previous experience as a Business Relationship Manager, Service Delivery Manager or even an IT Account Manager - we are open to these! What we need more than anything, is a dynamic people person, who can understand our customers pain More ❯

technology vendors including HP, Cisco, NetApp, Microsoft and VMWare to deliver market leading technology solutions which enable organisations to increase their business efficiency, improve customer service and reduce business costs. What is the role? Our service managers act as the conduit between Modern Networks and our customers … the role will be focused on customer advocacy, and you will be responsible for ensuring the highest level of customer experience and driving continual improvement activity to achieve it. The role will be based from our Hitchin offices, but you will need to attend customer sites around … the UK. What experience are we looking for? You might have previous experience as a Business Relationship Manager, Service Delivery Manager or even an IT Account Manager - we are open to these! What we need more than anything, is a dynamic people person, who can understand our customers pain More ❯

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Customer Engineer - Southampton Posting Date: 28 Apr 2025 Unit: Business Location: Bishops Waltham, Southampton, United Kingdom If you're a natural people-person - someone who enjoys solving problems and learning new … skills - this customer-facing role will fit perfectly around your life. We have 2 positions available: Customer Engineer and Specialist Engineer . As our Customer Engineer and Specialist Engineer, you'll partner with a Technical Delivery Advisor from our Manchester Mobile Centre, working in the field and … network issues, swap faulty equipment, run cabling, perform health checks, interrogate alarms, and activate sites, working with our Manchester Mobile Centre team. HM Prison Service : repair phones in prisons, working in pairs with security clearance (minimum 5 years UK residency). Conduct simple Wi-Fi and mobile signal surveys More ❯

and building resilient communities? Cynon Taf Community Housing Group (CTCHG) is seeking an inspiring Head of Housing and Communities to lead and shape their customer-focused housing management services and community development work. The Opportunity The Head of Housing is responsible for leading a high-performing team to deliver … excellent housing management and customer services, ensuring a positive experience throughout the entire tenant journey. The role also champions community resilience by embedding tenant voices in governance and service improvements, applying an asset-based approach to community work. Through strategic and operational leadership, the Head of Housing drives … outcomes for tenants and staff. Responsibilities: Provide strategic and operational leadership to the Housing and Communities team, driving a culture of continuous improvement and service excellence. Champion a customer-focused approach, ensuring high-quality service delivery across the entire tenant journey. Develop and monitor KPIs to improve More ❯

JMW Solicitors are searching for a customer focused and experienced IT Analyst to join our IT Department's London-based Service Delivery team. As an IT Analyst, you and other members of the Service team will be the first point of contact for all users via telephone … email and face to face in conjunction with a service desk management system within an agreed SLA. You will be responsible for assisting with the maintenance and support of IT systems as well as contributing to IT project work as required. The working hours for this role will be … shifts between 08:00 and 18:00), with additional paid overtime as part of an out of hours rota. Responsibilities Reporting to the IT Service Manager, the key deliverables of this role will include: Delivery of high-quality technical support on a range of technologies. Hands-on attitude to More ❯

A leading client in Birmingham seeks an End User Support Analyst to provide onsite IT support for colleagues. Responsibilities include resolving technical incidents and service requests for devices like iPhones, iPads, PCs, and laptops. The EUS Analyst will interface with IT Service Desk, Major Incident Management, Asset Management … and procedures, supporting escalations, and ensuring high-quality IT support services using ITSM Remedy. The analyst must provide timely updates for all incidents and service requests, and perform technical support tasks as needed. An End User Support Analyst prioritises customer service in all interactions and actively seeks … to enhance service excellence. They resolve technical incidents and fulfill service requests for IT devices according to agreed service levels, coordinating with internal support teams when necessary. Key skills and responsibilities, End User Support experience Strong cloud experience Knowledge of HP, Lenovo, Apple hardware (laptops, iPhones, iPads More ❯

Do you have a passion for helping customers? Do you take pride in delivering exceptional service? Are you eager to build a rewarding career in customer support? If so, the Customer Support Apprentice role at Sage could be the perfect opportunity for you! Role Speaking to our … with confidence. Demonstrate and deliver exceptional problem solving and trouble shooting skills. Ability to ask the right questions to gain an understanding of the customer's business. Generate leads for our sales department by recommending alternative product/services that could save the customer money and time. Think … on your feet and quickly research to find an answer for the customer query. Training Potential permanent position upon successful completion of the apprenticeship. Apprenticeship Standard Customer service practitioner (level 2) Training Provider MIDDLESBROUGH COLLEGE Working Week Monday - Friday Hours to be confirmed Hybrid Working Expected Duration More ❯

+ Excellent Benefits - Hybrid Working - Pension, Private Health Care, Holiday & Sick Pay CompTIA A+; ITIL Foundation; Microsoft Office Specialist, Associate (Office 365), ITSM tool - Service Now experience as well as MS Teams, O365 and IT Support Experience in the Financial Arena. Professional and Eloquent Communication Skills are Pre-requisite … DBS and Financial Vetting will be required prior to offer of employement being sanctioned! Key Skills necessary: Previous experience in an Application Support, Service Desk or IT Support Team in the financial sector and working with Financial Database Software will be highly advantageous! The Client: Has an extremely proud … Requirements and Responsibilities of the Role: Efficient & effective BAU Operations with Line of Business Applications within agreed OLA's and SLA's. Professional & Eloquent Service Ethic for taking Calls, Tickets & Escalations via email/portal related to Line of Business Applications Cement relationships with strategic suppliers and key outsource More ❯

Free parking On-site parking Key Responsibilities of a Document Creator: Creating and overseeing the production of new formal documents Processing and maintaining the customer database Monitoring the service board tickets and shared e-mail inbox Processing customer agreements onto an order processing system to ensure the … smooth transition of customer agreements between the sales and finance departments Reviewing renewals and cancellations Maintaining subcontractor records Key Skills and Experience of a Document Creator: Significant experience as an administrator in an office environment and a high level of attention to detail Experience in providing excellent customer service Excellent interpersonal skills with the ability to communicate at all levels Proficiency with the Microsoft Office Suite (Outlook, PowerPoint, Word, Excel) Ability to prioritise and handle multiple assignments at any given time Highly organised with excellent time management skills A customer focus and a strong 'can More ❯

potential of our AI-powered CX platform to drive measurable business outcomes. Simultaneously, you will empower our sales organization to exceed their sales and customer retention targets through best practices and technical guidance. Main Responsibilities This position requires both technical expertise and strong business acumen. You will engage with … Qualifications Extensive Experience in solution architecture & Consulting: 8-10+ years of experience in system/solution architecture, consulting services, technical presales, business analysis, customer support, or related fields. Deep Technical Expertise: Strong understanding of various software architectures (Web, Enterprise, SaaS, Cloud, Integration) and methodologies, including Agile development. API … implementations, web services, backend integrations, database design, and data modeling. Security & SSO Knowledge: Experience with various Single Sign-On (SSO) configurations and authentication capabilities. Customer-Centric Mindset: Strong understanding of customer support processes, infrastructure, and how service excellence can drive business transformation. Exceptional Communication & Leadership: Outstanding problem More ❯

Have you recently been working in Customer Services, OR, Customer Support? Do you thrive in delivering an excellent Customer Services? Then this role is for you - as a 1st line IT Support Analyst. We can offer you: A starting salary of £23,700 + overtime You will … be able to build your IT career in a strong team, committed to being "customer centric" Enhance your IT skills But - You must be a good communicator with reasonable IT skills My client supplies EPoS and Patient Medication Record (PMR) Prescription and dispensing systems in the independent and corporate … Document issues/problems and raise them to the 2nd line team. We are looking for a 1st Line IT Support Analyst with : A customer service delivery background Good general IT skills. Problem-solving attitude and aptitude. Good communication skills both written and verbal. Good problem-solving skills. More ❯

Diligenta's vision is to be acknowledged as a Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home … Leave, Foster Leave, and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service'), and Group Income Protection Apply to find out about our other benefits What you'll be doing Lead and develop a dedicated development team More ❯

Reading, Basingstoke or Peterborough Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business … Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection Apply to find out about our other benefits What you will be doing Lead and develop a dedicated development team in More ❯

As our Software Engineer Apprentice, you will aid with providing a support and maintenance service in particular relating to all Software owned by the group. You will also undertake a learning programme to develop your skills and understanding in relation to Software support, maintenance and development enhancing your knowledge … Role To respond to helpdesk traffic via all communication channels Upholding a high standard of customer service considering impact , priority and severity. Helpdesk incidents and service requests are to be dealt with as per the service level agreement and customer standards To assist with user … whilst upholding internal policies and procedures Establish and diagnose IT Faults through troubleshooting techniques and tools To establish professional working relationships to aid the customer support journey , utilising communication and troubleshooting skills in tandem to take our customers through the support process, keeping them informed outlining clear expectations To More ❯

standards and ITIL best practices. Role Resolve 1st line issues and requests such as systems access, password resets & unlocks Troubleshooting hardware issues Maintain a customer-focused approach, delivering superb value to the customer base Provide excellent customer service at all times, offering empathy and patience to … assigned issues Answer telephone calls in a professional, confident and timely manner, with a strong focus on first-time fixes Contribute to the continual service improvement culture Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed More ❯

working 28hrs per week, 4 days a week, fully onsite (Monday, Tuesday, Wednesday, and Thursday) . You will be a key member of the Service Delivery team at Slater and Gordon. The expectation is to deliver excellent technical/non-technical device management support with outstanding workplace experience, customer satisfaction, and efficiency within the annual technology budget and service level commitments. Responsibilities: Build/Provision MMD devices for New Starters joining the firm. Process Leaver and replacement Laptop, Desktops and Corporate Phones as they're received back into the firm - assessing and testing before adding back to … phones. Maintain and recommend action in relation to broken devices/warranty claims on devices and report the volumes monthly to the Problem and Service Manager. Support, develop, and co-ordinate the effective functioning of business devices and applications. Assist customer enquiries via the Technology Service Portal More ❯

Input, update, and manage databases to ensure the accuracy and confidentiality of sensitive information Assist with preparing reports, presentations, and other documents as needed Customer Service: Provide friendly and professional support to clients and service users, addressing inquiries and resolving issues when necessary Collaborate with team members … to enhance the customer experience and support service delivery Financial Administration: Assist with basic financial functions, such as invoicing, processing payments, and reconciliation of financial records Project Support: Support project management tasks, including tracking progress and assisting in project-related activities Training As a Level 3 Business Administrator … Closing Date Thursday, 15th May 2025 Start Date Sunday, 1st June 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Physical fitness Qualifications Business More ❯

education and learning. Conduct regular school/site inspection to identify weaknesses in technology deployment, improve quality and drive continuous improvement. Conduct a formal service review each term with the school/business unit, present support performance, identify opportunities and risks, and develop areas for improvement and investment. Identify … Define and maintain a list of all IT services and applications in use for allocated schools/business units as part of the IT service catalogue. Maintain site documentation (technical, financial, and legal), ensuring the accuracy of information is preserved, kept up to date, and readily available to colleagues. … Plan and manage all changes to IT services to ensure they are approved, deployed effectively, and have appropriate support agreements in place. Manage service problems and customer complaints through to resolution, engaging/updating where required with Executives and School Leadership Team members. Facilitate periodic auditing of all More ❯

Headquartered in Montreal and operating in 150 locations in 40 countries around the world, Future Electronics has earned an impressive reputation for providing outstanding service and developing efficient, comprehensive global supply chain solutions. The company’s success is largely built upon its commitment to maintain close business partnerships with … marketing worldwide. Future Electronics boasts the most knowledgeable sales team and provides the most advanced engineering/design capabilities and technical solutions, award-winning customer service, best-in-class global trade compliance program, and the largest available-to-sell inventory in the world. Offering the industry’s highest … level of overall service, including customer-specific programs and processes, and worldwide e-commerce support, the company’s mission is always to Delight the Customer®. On September 14th, 2023, it was announced that Future Electronics would be joining forces with WT Microelectronics to deliver long-term More ❯