1,026 to 1,050 of 2,618 Customer Service Jobs in the UK

secondary responsibility will be to establish, promote and maintain excellent rapport with all customers, salesmen, distributors, and others within the area, while maintaining active and open dialogue with the service direction team. Missions: You will leverage your expert knowledge of UPS, Batteries, Power Distribution and Site Monitoring equipment to deliver excellent customer experience and service. You will have … the opportunity to attend customer meeting when necessary as well as provide technical recommendations to clients and colleagues where appropriate. Our clients are located throughout the UK and expect the critical systems to operate 24/7, therefore a reasonable amount of travel to client’s locations will be required, including the requirement to stay overnight away from home. … such a certain amount of fault-finding utilizing clients’ drawings may be required. Profile: Education: Minimum HNC/HND in Electrical/Electronic Engineering or equivalent. Experience: Previous Field Service Experience essential , Experience of working in a technical service or test environment of Electrical/Electronic equipment essential UPS preferred or associated industries Power Electronics. Experience working on More ❯

secondary responsibility will be to establish, promote and maintain excellent rapport with all customers, salesmen, distributors, and others within the area, while maintaining active and open dialogue with the service direction team. Missions: You will leverage your expert knowledge of UPS, Batteries, Power Distribution and Site Monitoring equipment to deliver excellent customer experience and service. You will have … the opportunity to attend customer meeting when necessary as well as provide technical recommendations to clients and colleagues where appropriate. Our clients are located throughout the UK and expect the critical systems to operate 24/7, therefore a reasonable amount of travel to client’s locations will be required, including the requirement to stay overnight away from home. … such a certain amount of fault-finding utilizing clients’ drawings may be required. Profile: Education: Minimum HNC/HND in Electrical/Electronic Engineering or equivalent. Experience: Previous Field Service Experience essential , Experience of working in a technical service or test environment of Electrical/Electronic equipment essential UPS preferred or associated industries Power Electronics. Experience working on More ❯

secondary responsibility will be to establish, promote and maintain excellent rapport with all customers, salesmen, distributors, and others within the area, while maintaining active and open dialogue with the service direction team. Missions: You will leverage your expert knowledge of UPS, Batteries, Power Distribution and Site Monitoring equipment to deliver excellent customer experience and service. You will have … the opportunity to attend customer meeting when necessary as well as provide technical recommendations to clients and colleagues where appropriate. Our clients are located throughout the UK and expect the critical systems to operate 24/7, therefore a reasonable amount of travel to client’s locations will be required, including the requirement to stay overnight away from home. … such a certain amount of fault-finding utilizing clients’ drawings may be required. Profile: Education: Minimum HNC/HND in Electrical/Electronic Engineering or equivalent. Experience: Previous Field Service Experience essential , Experience of working in a technical service or test environment of Electrical/Electronic equipment essential UPS preferred or associated industries Power Electronics. Experience working on More ❯

Manager - Maternity Cover Stevenage, Großbritannien PAPIER-METTLER is a leading European manufacturer and distributor of sustainable flexible packaging solutions. With innovation at our core and a strong commitment to customer service, we pride delivering high-quality, environmentally responsible products to our market leading clients in the retail sector. Our employees place their trust in the family-owned company … fast-paced business environment. If youre enthusiastic, organised, and ready to make an immediate impact, wed love to hear from you. Provide administrative support to the sales team Process customer orders and stock management Credit control Respond to customer enquiries via phone and email Coordinate with internal departments to ensure timely delivery and customer satisfaction Maintain accurate … communication and organisational skills High attention to detail and ability to multitask Proficient in Microsoft Office (Word, Excel, Outlook) Ability to work independently and as part of a team Customer-focused with a positive, can-do attitude The role requires daily onsite presence at Stevenage, full time 08:30am to 5pm Your advantages A supportive and friendly work environment More ❯

Manager - Maternity Cover Stevenage, Großbritannien PAPIER-METTLER is a leading European manufacturer and distributor of sustainable flexible packaging solutions. With innovation at our core and a strong commitment to customer service, we pride delivering high-quality, environmentally responsible products to our market leading clients in the retail sector. Our employees place their trust in the family-owned company … fast-paced business environment. If youre enthusiastic, organised, and ready to make an immediate impact, wed love to hear from you. Provide administrative support to the sales team Process customer orders and stock management Credit control Respond to customer enquiries via phone and email Coordinate with internal departments to ensure timely delivery and customer satisfaction Maintain accurate … communication and organisational skills High attention to detail and ability to multitask Proficient in Microsoft Office (Word, Excel, Outlook) Ability to work independently and as part of a team Customer-focused with a positive, can-do attitude The role requires daily onsite presence at Stevenage, full time 08:30am to 5pm Your advantages A supportive and friendly work environment More ❯

requisition id R258064 Keen to become part of a truly global, collaborative team of professionals? Your journey begins here. Job Title IT Audio Visual Systems Analyst Department Information Technology Service Delivery Office Location London Reports To IT Audio Visual Systems Team Leader Working Hours After initial onboarding and training, regular start times may be set as early shift (start … to the objectives of the legal practice. Members of this department are expected to fit into the firm's culture and be committed to providing a high quality of service to our customers. Role Overview As a member of the Global Audio Visual Services team in the Information Technology department, the IT AV Systems Analyst is responsible for providing … bridging system such as Cisco CMS/TMS/VQ and audio only conferencing services such as Arkadin. Administration of cloud collaboration services (e.g. Zoom, MS Teams, Webex) as service owners. Enter requests, incidents, work performed, etc. into IT ticketing system. Troubleshooting and resolve AV systems and service faults with escalation in rare instances when required. Effectively and More ❯

from home), with the potential of being extended/becoming permanent. Working within the team based in Warrington, you will be responsible for providing an efficient and effective ICT service to all aspects of the business, supporting the general maintenance of ICT hardware/software and gaining exposure to a broad range of ICT related projects and activities As … users are maintained Take responsibility for the patching of network and phones Ensure the recording and maintenance of licensing for all software purchased Manage the maintenance of the exchange service mailbox including the archiving of mailboxes Complete internal user moves including phones Undertake small ICT projects as instructed by the Service Delivery Manager Ensure a high level of … customer service and support is provided to all internal and external customers Escalate ICT issues to the Service Delivery Manager where necessary Carry out such other duties which are consistent with the nature of the job role As the successful ICT Support Technician, you will have the following skills :- Demonstrable experience of ICT help desk support Working More ❯

from home), with the potential of being extended/becoming permanent. Working within the team based in Warrington, you will be responsible for providing an efficient and effective ICT service to all aspects of the business, supporting the general maintenance of ICT hardware/software and gaining exposure to a broad range of ICT related projects and activities As … users are maintained Take responsibility for the patching of network and phones Ensure the recording and maintenance of licensing for all software purchased Manage the maintenance of the exchange service mailbox including the archiving of mailboxes Complete internal user moves including phones Undertake small ICT projects as instructed by the Service Delivery Manager Ensure a high level of … customer service and support is provided to all internal and external customers Escalate ICT issues to the Service Delivery Manager where necessary Carry out such other duties which are consistent with the nature of the job role As the successful ICT Support Technician, you will have the following skills :- Demonstrable experience of ICT help desk support Working More ❯

/2 nd/3 rd Line Helpdesk Support to support and maintain the existing managed IT support client base, while acting as the technical escalation point for the Service Desk team. This is a varied and hands-on role with responsibility for their service desk, escalations, and involvement in technical leadership across the business. This role will … be office based three days per week , with two days working from home . Key Responsibilities will include: Acting as the technical escalation point for the IT Service Desk Providing support via tickets, email and phone Assisting with pre-sales technical support Leading the response during P1 critical issues Completing BAU tasks including patch management , vulnerability management , and backend … system troubleshooting Onboarding new clients when needed Supporting non-technical colleagues with escalated issues Reporting directly to the Service Desk Manager The Person: For this role, our client is seeking someone with a strong technical background in IT support, particularly within Azure and Microsoft 365 environments. Experience in an MSP environment is highly desirable. Previous experience in a Senior More ❯

JOB TITLE : 2nd Line Technical Support Engineer SALARY: £30,000 to £34,000 per annum Do you have customer service experience within a helpdesk environment and love solving IT issues? Are you currently a 2nd Line Support Engineer but dealing with 2nd line queries quite easily? Do you thrive on delivering results and love fixing problems? If so … first point of contact for our customers Logging all technical related incidents and requests (either by phone or email), resolving them to your best ability in accordance with our service level agreements Take full ownership of tickets to ensure that customers have a consistent line of communication with any queries Act as a ‘service representative’ for appointed service … Approximately 2 -3 years’ experience in an IT support or similar technical role, specifically on a helpdesk Good Network knowledge Good knowledge of VLANs, Wi-fi and firewalls Great customer experience and comfortable to be on the phone Enhanced DBS will be obtained and is required KEYWORDS : 2nd Line IT Support, 2nd Line, 2nd Line Helpdesk, 2nd Line Technical More ❯

Analytical Skills: Expertise in business analysis, requirements gathering, and aligning solutions with business objectives. Communication Skills: Excellent interpersonal, written, and oral communication skills for engaging stakeholders at all levels. Customer Service Orientation: Experience delivering excellent customer service. Leadership: Ability to motivate and develop teams, with a proven track record in people management. Technical Proficiency: Skilled in core More ❯

interactions. • Prepare regular reports on sales activities, progress, and performance. Client Relationship Management: • Nurture prospects to becoming customers. • Attend follow up meetings with prospects. Key Skills Key Skills • Exceptional customer service skills with a real service mindset. • Ability to effectively prioritise and execute tasks in a busy environment. • Proven analytical and problem-solving abilities. • Keen attention to More ❯

This is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is … the AXIS Cyber Incident Commander, field in-bound notices of incidents by customers and brokers. Make contact as soon as practical to gather additional information and help guide the customer's next steps and options. You will serve as the initial and primary contact point to AXIS by customers, until you refer matters to AXIS Claims and/or … 3rd party vendors, as appropriate. Deliver Incident Response "Drills" to Customers: Work with Primary Cyber insurance customers to conduct realistic cyber incident scenario exercises ("Drills"). This complimentary service helps customers test and strengthen their Incident Response Plans, with practical advice provided following the engagement. This sought-after service would be delivered virtually and may involve third-party More ❯

Location: Haywards Heath Salary: £29,000 - £30,000, depending on experience Department: Customer & Operations We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our … prioritisation are second nature to you You're analytical and have problem-solving skills with the ability to adopt a logical approach to resolving problems You've got great customer service skills. After all our customers are key! You've got strong numeracy and literacy skills You're not fazed by computers and software. Competent in Microsoft applications … particularly Excel. Behaviours: You're customer focused and passionate about achieving the right customer outcomes. After all people are at the heart of everything we do! You're self-motivated, proactive and enthusiastic You've a flexible approach to work and adopts a positive attitude, embracing, embedding and incorporating the Company values You're passionate about reducing the More ❯

the Acute Provider Collaborative, and other projects. The successful candidate will also manage third-party contracts and licensing requirements across all digital systems. Additional duties include developing and maintaining Service Level Agreements outlining IT services to third parties, reviewing and setting digital tariffs, and providing input into software audits, budget planning, cost management, and forecasting. Other responsibilities include FOI …/contracts register, and overseeing purchase orders and invoice management. Interview Date: TBC Main duties of the job The postholder will lead the maintenance and management of the Digital Service contract/information systems register, ensuring that for each contract the Trust has a full suite of information to meet contractual, financial, NHSE and other mandated requirements (such as … licenses in conjunction with the trust procurement, finance and other departments. The postholder will also lead for the IT department on the developmental, maintenance and monitoring of an IT Service catalogue, in partnership with the Deputy Director of Digital Services. In leading on this, the postholder will ensure that a tariff for all areas of support is in place More ❯

am-5.30 pm, Friday 9 am-5 pm) Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for April 2025. Underlying its services is FluidOne's national fibre network … Rogers (who started the business in 2006), CFO Graham Dickie - the management team is backed by Livingbridge to support their ambitious long-term strategy. AI Strategy: Driving Innovation and Customer Value At the heart of FluidOne's vision is a robust AI strategy designed to empower customers, streamline operations, and deliver next-generation digital services. Sheffield Branch: Highlander Legacy … emerging technologies such as AI and lead the integration of Revenue Operations (RevOps) principles. This role is pivotal in meeting ambitious revenue targets, expanding market presence, and delivering exceptional, customer-centric solutions. Key Responsibilities: Team Leadership & Development:Lead, inspire, and develop the sales, account management, and commercial teams, fostering a high-performance and digitally enabled culture. Commercial Strategy:Develop More ❯

evaluating the quality, efficiency, and reliability of business applications Implement CSI's technology risk management framework, including Information security, privacy, and disaster recovery. Foster a culture of trusted partnership, service, and continuous improvement Establish and meet service level commitments to support reliable and efficient daily operations Managing significant capital and operating budgets Lead and coach the ERP and … complex systems implementation projects Functional knowledge of F&O capabilities for finance, manufacturing, and supply chain Functional knowledge of CRM capabilities for the prospect to order, marketing, and field service Experience integrating ISVs with D365 Experience with connecting D365 with Azure data lake Expertise in understanding complex technology & applying it in a practical way to create business solutions Minimum … skills with the ability to balance multiple demands Proven ability to write effective system and process documentation ?"including business and system requirements, process diagrams, and data flow charts Exceptional customer service skills follow up with clients and team members and takes the initiative to anticipate and solve problems Effective time management skills Ability to communicate effectively with all More ❯

prioritisation are second nature to you You're analytical and have problem-solving skills with the ability to adopt a logical approach to resolving problems You've got great customer service skills. After all our customers are key! You've got strong numeracy and literacy skills You're not fazed by computers and software. Competent in Microsoft applications … particularly Excel. Behaviours: You're customer focused and passionate about achieving the right customer outcomes. After all people are at the heart of everything we do! You're self-motivated, proactive and enthusiastic You've a flexible approach to work and adopts a positive attitude, embracing, embedding and incorporating the Company values You're passionate about reducing the More ❯

prioritisation are second nature to you You're analytical and have problem-solving skills with the ability to adopt a logical approach to resolving problems You've got great customer service skills. After all our customers are key! You've got strong numeracy and literacy skills You're not fazed by computers and software. Competent in Microsoft applications … particularly Excel. Behaviours: You're customer focused and passionate about achieving the right customer outcomes. After all people are at the heart of everything we do! You're self-motivated, proactive and enthusiastic You've a flexible approach to work and adopts a positive attitude, embracing, embedding and incorporating the Company values You're passionate about reducing the More ❯

Sr. Program Manager, Amazon Fresh Hybrid Operations Team Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our India Operations team. Are you ready to drive high-visibility … will collaborate with a wide range of internal and external stakeholders to lead high-impact programs focused on improving quality, speed, cost efficiency, and overall productivity. With a strong customer obsession and sense of ownership, you will analyze operational patterns, identify disruptions, and leverage data to drive informed decisions. The role requires a deep-dive mindset, attention to detail … You will lead a team of direct reports and be responsible for driving individual program charters to meet broader organizational goals. This role plays a critical part in enhancing customer experience, optimizing cost, expanding operational capacity, and delivering continuous improvement through both product and process-led initiatives. Collaboration with leaders across Hybrid Ops, Category, Product, Tech, Last Mile, Supply More ❯

/Security+, Microsoft MCSA/MD-100/MD-101, or Cisco CCNA) or equivalent experience Proficiency with Windows 10, Windows Server, and Active Directory Understanding of ITIL-based service delivery and change management Desirable Skills & Experience Strong customer service across various communication channels Excellent communication, problem-solving, and teamwork skills Ability to manage priorities and deliver More ❯

annual company events. The Opportunity We are recruiting a Sales Administrator to join a growing Sales Operations team based in Keele. This role is perfect for someone highly organised, customer-focused, and confident working in a fast-paced environment. You’ll be responsible for supporting the customer journey — from order placement through to installation — as well as managing … renewals, retention, and customer communications. This is an exciting chance to play a key part in ensuring smooth sales operations while building strong relationships with customers and internal teams. Key Responsibilities • Manage the customer journey from order to installation, ensuring timely bookings. • Handle contract renewals and retentions, working to hit target conversion rates. • Engage with customers who raise … cancellations, resolving issues where possible to retain business. • Prepare renewal reports and support KPI delivery. • Oversee stock management for customer equipment (routers, extenders, accessories). • Administer deliveries, returns, and Royal Mail accounts. • Support office operations including visitor passes and supplies. • Process VoIP porting requests and manage system notifications. • Contribute to team meetings, training, and continuous improvement projects. What We More ❯

Operations Manager - Field Support Services CityFibre provides wholesale connectivity to multiple business and consumer service providers, local authorities and mobile operators. Job Description As the UK's largest fibre-only network, and its only proven wholesale challenger, we're busy setting new standards for what digital infrastructure can and should be. Designed from scratch for the internet, our network … is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally. What does that mean for you? The opportunity to make internet … drive seamless property installations across live cities, supporting our network rollout. Leading internal teams and external partners, you'll ensure high-quality, Right First Time (RFT) installations with exceptional customer service and operational efficiency. With a focus on install volumes, you'll help uphold our reputation for reliability and excellence. You'll receive a salary of up to More ❯

an exciting new career opportunity for a German speaking Administrator within our Technical Support team. What does the Technical Support team do? Our technical support team sits within our customer services department and supports a large network of both internal and external customers. With expertise on Randox’s range of quality control material, reagents and clinical chemistry analysers, along … per week, Monday to Thursday from 8am to 5.40pm and 8am to 12pm on a Friday. What does this role involve? This role is responsible for assisting with general customer enquiries from our global customer base, with a specific focus on German speaking customers. The main duties of the role include: Dealing with customer complaints or enquiries … via phone and email and ensuring a rapid response. The use of relevant software to record and monitor the status of customer and internal queries. Contacting customers to carry out post market feedback and trending of this data. Ensuring that all product queries are brought to the attention of the relevant support teams. Filing correspondence from customers and completed More ❯

1st Line IT Support | Telford | £25,000- £27,500|Permanent We are seeking a proactive and customer-focused First Line IT Support Analyst to join our client’s IT Service Desk team. In this role, you will be the initial point of contact for all IT-related issues, providing timely and effective technical support to ensure the smooth … the right person. Opportunity: Serve as the first point of contact for all IT support queries, via phone, email, and ticketing system Accurately log, track, and resolve incidents and service requests, escalating where necessary Provide technical support for a range of systems. Assist with user account setup, access permissions, and equipment configuration. Deliver a high standard of customer service while troubleshooting and resolving issues Contribute to documentation and continuous improvement of service desk procedures Personal Profile: Previous experience in a helpdesk or IT support environment. Excellent communication and interpersonal skills Strong problem-solving ability with a customer-first mindset For more information, please apply or contact Lois Barber. By responding, we will register you More ❯