1,026 to 1,050 of 7,563 Customer Service Jobs in the UK

fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious goals every day. The purpose of this role is to ensure that the customer and clients are the primary focus in the Final Mile of the parcel journey. The Community Delivery Manager is responsible for final mile performance across delivery units through the … that share our passion and drive to delight our Customers. Could that person be you? You will be accountable for: Continuous Improvement using key reports and MI to drive service improvement with self-employed and SE+ couriers in the final mile of the parcel journey. Measuring and driving improvement across a number of performance measures including Speed of Service, Standard, Next Day, Next Director, Collections, C2C, Claims/Enquiries and End of Life that ensure customer and client satisfaction. Keeping enquiries to a minimum by driving an exceptional customer experience through successful courier engagement, communication and retention. Capacity Management, namely ensuring the successful coverage of rounds through the interviewing, selecting and onboarding of couriers. Building up More ❯

fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious goals every day. The purpose of this role is to ensure that the customer and clients are the primary focus in the Final Mile of the parcel journey. The Community Delivery Manager is responsible for final mile performance across delivery units through the … that share our passion and drive to delight our Customers. Could that person be you? You will be accountable for: Continuous Improvement using key reports and MI to drive service improvement with self-employed and SE+ couriers in the final mile of the parcel journey. Measuring and driving improvement across a number of performance measures including Speed of Service, Standard, Next Day, Next Director, Collections, C2C, Claims/Enquiries and End of Life that ensure customer and client satisfaction. Keeping enquiries to a minimum by driving an exceptional customer experience through successful courier engagement, communication and retention. Capacity Management, namely ensuring the successful coverage of rounds through the interviewing, selecting and onboarding of couriers. Building up More ❯

fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious goals every day. The purpose of this role is to ensure that the customer and clients are the primary focus in the Final Mile of the parcel journey. The Community Delivery Manager is responsible for final mile performance across delivery units through the … that share our passion and drive to delight our Customers. Could that person be you? You will be accountable for: Continuous Improvement using key reports and MI to drive service improvement with self-employed and SE+ couriers in the final mile of the parcel journey. Measuring and driving improvement across a number of performance measures including Speed of Service, Standard, Next Day, Next Director, Collections, C2C, Claims/Enquiries and End of Life that ensure customer and client satisfaction. Keeping enquiries to a minimum by driving an exceptional customer experience through successful courier engagement, communication and retention. Capacity Management, namely ensuring the successful coverage of rounds through the interviewing, selecting and onboarding of couriers. Building up More ❯

fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious goals every day. The purpose of this role is to ensure that the customer and clients are the primary focus in the Final Mile of the parcel journey. The Community Delivery Manager is responsible for final mile performance across delivery units through the … that share our passion and drive to delight our Customers. Could that person be you? You will be accountable for: Continuous Improvement using key reports and MI to drive service improvement with self-employed and SE+ couriers in the final mile of the parcel journey. Measuring and driving improvement across a number of performance measures including Speed of Service, Standard, Next Day, Next Director, Collections, C2C, Claims/Enquiries and End of Life that ensure customer and client satisfaction. Keeping enquiries to a minimum by driving an exceptional customer experience through successful courier engagement, communication and retention. Capacity Management, namely ensuring the successful coverage of rounds through the interviewing, selecting and onboarding of couriers. Building up More ❯

fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious goals every day. The purpose of this role is to ensure that the customer and clients are the primary focus in the Final Mile of the parcel journey. The Community Delivery Manager is responsible for final mile performance across delivery units through the … that share our passion and drive to delight our Customers. Could that person be you? You will be accountable for: Continuous Improvement using key reports and MI to drive service improvement with self-employed and SE+ couriers in the final mile of the parcel journey. Measuring and driving improvement across a number of performance measures including Speed of Service, Standard, Next Day, Next Director, Collections, C2C, Claims/Enquiries and End of Life that ensure customer and client satisfaction. Keeping enquiries to a minimum by driving an exceptional customer experience through successful courier engagement, communication and retention. Capacity Management, namely ensuring the successful coverage of rounds through the interviewing, selecting and onboarding of couriers. Building up More ❯

fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious goals every day. The purpose of this role is to ensure that the customer and clients are the primary focus in the Final Mile of the parcel journey. The Community Delivery Manager is responsible for final mile performance across delivery units through the … that share our passion and drive to delight our Customers. Could that person be you? You will be accountable for: Continuous Improvement using key reports and MI to drive service improvement with self-employed and SE+ couriers in the final mile of the parcel journey. Measuring and driving improvement across a number of performance measures including Speed of Service, Standard, Next Day, Next Director, Collections, C2C, Claims/Enquiries and End of Life that ensure customer and client satisfaction. Keeping enquiries to a minimum by driving an exceptional customer experience through successful courier engagement, communication and retention. Capacity Management, namely ensuring the successful coverage of rounds through the interviewing, selecting and onboarding of couriers. Building up More ❯

Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner. Providing excellent customer service as the first point of contact for all IT-related service requests. Strong communicator in providing detailed written responses to people’s requests, as well as … clear articulate verbal responses when required. Ensuring all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process. Maintaining service desk records, asset registers, and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up-to-date. Acting as a customer advocate, taking ownership and … institution that was incorporated in 2014. Initially starting as a commercial training provider delivering health & fitness qualifications across the North of England, Velocity Academy has gained a reputation for service excellence. The institution now delivers apprenticeship programmes from level 2 to degree level and works with a range of businesses, offering services such as apprenticeship recruitment and self-funded More ❯

to apply for the User Management Analyst role at Experis UK Role Description Reporting to the User Management Lead, this role is responsible for completing all assigned user access service requests raised by internal customers for both SAP and bespoke systems in line with corporate and regulatory requirements. Role: User Management Analyst Location: Milton Keynes - Onsite Duration: 6 Months … Day rate: £209 inside IR35 Role Description Reporting to the User Management Lead, this role is responsible for completing all assigned user access service requests raised by internal customers for both SAP and bespoke systems in line with corporate and regulatory requirements. The role will also be responsible for the processing and coordinating timely responses to management, channelling requests … for help to appropriate functions for resolution, monitoring resolution activity, and keeping customers appraised of progress. The ability to ensure that expectations are managed while delivering exceptional customer satisfaction are important factors in fulfilling the requirements for this role. The role plays a key part in driving and implementing change and supporting project portfolio initiatives into live operations. The More ❯

Location: Bristol, hybrid (2–3 days/week in office) Type: Full-time | Permanent Team: Global Customer Success Reports to: Regional Customer Success Manager/Team Lead Job Description: Are you a proactive and tech-savvy problem solver with a passion for delivering world-class customer support? We’re looking for a Technical Application Support Specialist to … be experienced in diagnostics with the ability to investigate and resolve complex application problems in bespoke solutions. You will be responsible for delivering exceptional technical support to our global customer base, ensuring low downtime, fast resolution, and outstanding service. This is a senior role, suitable for experienced candidates who are driven to solve complex problems and become subject matter … experts. What You’ll Do Use your strong diagnostic techniques to identify root causes, find solutions via fixes or workarounds, or escalate to the Development team React quickly to customer demands, with awareness of ticket priorities, SLAs, and customer requirements Deliver market-leading customer service that exceeds demanding SLAs, escalating appropriately Document all customer contact More ❯

redirect problems to appropriate resources, keeping users informed of progress. Assist users through problem-solving processes. Follow up with customers, provide feedback, and ensure problems are resolved. Utilize excellent customer service skills to exceed customer expectations. Ensure proper recording, creation, or updating of documentation. Maintain and expand knowledge of company procedures, products, and services. Manage and support … to work. Knowledge of help desk software, databases, and remote desktop tools. Vigilance and attention to detail. Strong client-facing and communication skills. Advanced troubleshooting and multi-tasking abilities. Customer service orientation. Ability to proactively research issues to find solutions. #J-18808-Ljbffr More ❯

Mutual Society - Member-Owned Financial Service Provider - Specialist Public Sector Support CRM Marketing Manager (HubSpot) Salary: £50k-£55k + bonus Location: Orpington - 15 minutes from London Bridge station Hybrid, 2 days a week in the office, minimum The Company A mutual society with a unique mission: to serve and support a key public sector organisation. Established over 130 years … investments, and protection plans. The Role: The company is seeking a CRM Marketing Manager (HubSpot) with extensive expertise in the HubSpot ecosystem, including Sales Hub Enterprise, Marketing Hub Enterprise, Service Hub Professional, Content Hub Professional, and Operations Hub Professional. This role requires advanced capabilities in these tools to proactively drive commercial growth through data analysis, automation, and optimised workflows. … As the HubSpot Subject Matter Expert (SME), you will manage and optimise HubSpot CRM, leveraging its full suite of tools to boost customer acquisition, engagement, and retention across marketing, sales, and service teams. You will take a hands-on approach to managing HubSpot, ensuring that all aspects of the platform are effectively utilised to deliver actionable insights, optimise More ❯

Mutual Society - Member-Owned Financial Service Provider - Specialist Public Sector Support CRM Marketing Manager (HubSpot) Salary: £50k-£55k + bonus Location: Orpington - 15 minutes from London Bridge station Hybrid, 2 days a week in the office, minimum The Company A mutual society with a unique mission: to serve and support a key public sector organisation. Established over 130 years … investments, and protection plans. The Role: The company is seeking a CRM Marketing Manager (HubSpot) with extensive expertise in the HubSpot ecosystem, including Sales Hub Enterprise, Marketing Hub Enterprise, Service Hub Professional, Content Hub Professional, and Operations Hub Professional. This role requires advanced capabilities in these tools to proactively drive commercial growth through data analysis, automation, and optimised workflows. … As the HubSpot Subject Matter Expert (SME), you will manage and optimise HubSpot CRM, leveraging its full suite of tools to boost customer acquisition, engagement, and retention across marketing, sales, and service teams. You will take a hands-on approach to managing HubSpot, ensuring that all aspects of the platform are effectively utilised to deliver actionable insights, optimise More ❯

afa6c868ce9e Job Views: 5 Posted: 29.06.2025 Expiry Date: 13.08.2025 col-wide Job Description: Location: Bristol, hybrid (2–3 days/week in office) Type: Full-time | Permanent Team: Global Customer Success Reports to: Regional Customer Success Manager/Team Lead Are you a proactive and tech-savvy problem solver with a passion for delivering world-class customer … an experienced in diagnostician with the ability to investigate and resolve complex application problems in bespoke solutions. You will be responsible for delivering exceptional technical support to our global customer base, ensuring low downtime, fast resolution and outstanding service. This is a senior role, suitable for experienced candidates who are driven to sole complex problems and become subject matter … Use your strong diagnostic techniques to identify the root cause of the problem, find solutions via fix or workaround advice, or escalate to the Development team Reacting quickly to customer demands, awareness of ticket priorities, SLAs and customer requirements is second nature to you Deliver market leading customer service that always aims to exceed demanding customer More ❯

Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner. Provide excellent customer service as the first point of contact for all IT-related service requests. Strong communicator in providing detailed written responses to people’s requests, as well as … clear articulate verbal responses when required. Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process. Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date. Act as a customer advocate, taking ownership and … institution that was incorporated in 2014. Initially started as a commercial training provider delivering health & fitness qualifications across the North of England, Velocity Academy has gained a reputation for service excellence. We now deliver apprenticeship programmes from level 2 to degree level across various vocational learning programmes. Vacancy Location Gloucester House 3 Norman Way LE13 1JE Wage Frequency Custom More ❯

About the job you're considering The ServiceNow Platform Implementation Solution Specialist is a technical and strategic role within Digital Customer Experience's (DCX) Business Technology practice in the UK. This role focuses on developing, customizing, and integrating ServiceNow solutions to enhance Customer Experience, Technology Experience, and Employee Experience. It requires a strong understanding of what drives excellent … customer experiences from marketing, sales, and commerce perspectives, as well as how great employee experiences are built around key moments such as onboarding, daily work, and talent development. The role also involves leveraging ServiceNow's platform to enable seamless workflows that optimize productivity and satisfaction for both customers and employees. Your role Technical Development - Design and develop solutions for … ServiceNow workflow applications, including: Customer Experience Workflow Applications - Customer Service Management (CSM), Field Service Management, Customer Service Portal Technology Experience Workflow Applications - IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM) Employee Experience Workflow Applications - HR Service Delivery (HRSD), Employee Onboarding and Transitions, Workplace Service Delivery User Experience More ❯

deliver theatrical feature projects for a major studio. In this role you will have direct engagement with customers and liaise with all internal departments covering our end to send service offering. You will be responsible for maintaining and developing project management processes, project billing and working closely with other departments including Subtitling, Mastering, Content Services and QC to ensure … understanding of Digital Cinema technologies, operational processes, and workflows. Responsibilities: Lead the day to day running of a major studio account Act as main point of contact for studio customer and internal teams Involvement and engagement in development of customer related production order management workflows, procedures, rate cards and checklists. Engage directly with customers to seek their ideas … Other duties as assigned Requirements Strong skills with Windows OS and Microsoft Office Suite Ability to delegate and manage team members with various responsibilities and skill sets Passionate about customer experience and customer service excellence Strong organizational skills Good business acumen Excellent communication and people management skills Deep sense of urgency and ability to work in a More ❯

you'll be a crucial part of our client services team, providing on-site technical support to a range of businesses. This role blends hands-on IT troubleshooting with customer-facing service-no two days are the same. You'll be diagnosing issues, installing and configuring hardware/software, and ensuring our clients' systems run smoothly. From desktop … escalate hardware and software issues Install and configure desktops, laptops, printers, and other peripherals Support network infrastructure: routers, switches, firewalls, and Wi-Fi Maintain documentation for client environments and service activities Collaborate with internal service desk and project teams Deliver outstanding customer service and communicate effectively What You'll Need: 2+ years in a technical support More ❯

you'll be a crucial part of our client services team, providing on-site technical support to a range of businesses. This role blends hands-on IT troubleshooting with customer-facing service-no two days are the same. You'll be diagnosing issues, installing and configuring hardware/software, and ensuring our clients' systems run smoothly. From desktop … escalate hardware and software issues Install and configure desktops, laptops, printers, and other peripherals Support network infrastructure: routers, switches, firewalls, and Wi-Fi Maintain documentation for client environments and service activities Collaborate with internal service desk and project teams Deliver outstanding customer service and communicate effectively What You'll Need: 2+ years in a technical support More ❯

you'll be a crucial part of our client services team, providing on-site technical support to a range of businesses. This role blends hands-on IT troubleshooting with customer-facing service-no two days are the same. You'll be diagnosing issues, installing and configuring hardware/software, and ensuring our clients' systems run smoothly. From desktop … escalate hardware and software issues Install and configure desktops, laptops, printers, and other peripherals Support network infrastructure: routers, switches, firewalls, and Wi-Fi Maintain documentation for client environments and service activities Collaborate with internal service desk and project teams Deliver outstanding customer service and communicate effectively What You'll Need: 2+ years in a technical support More ❯

filing, and scheduling. Support the finance team with invoicing. Help prepare reports and presentations for meetings. Collaborate with different departments to gather information and assist with projects. Engage in customer service tasks, addressing inquiries and providing support as needed. Participate in training sessions and workshops to enhance business skills and knowledge. Conduct market research and assist in the … filing, and scheduling. Support the finance team with invoicing. Help prepare reports and presentations for meetings. Collaborate with different departments to gather information and assist with projects. Engage in customer service tasks, addressing inquiries and providing support as needed. Participate in training sessions and workshops to enhance business skills and knowledge. Conduct market research and assist in the … solutions. Technical Proficiency: Familiarity with office software (e.g., Microsoft Office Suite, Google Workspace). Teamwork and Collaboration: Ability to work effectively in a team environment and collaborate with others. Customer Service Orientation: Understanding the importance of customer satisfaction and the ability to address client needs. Attention to Detail: Meticulousness in completing tasks and ensuring accuracy in documentation More ❯

The Role We are seeking an experienced Deskside Support Engineer to join our team at the busy Brentwood office. You will be part of the end user service team, serving as an escalation point for Service Desk and business deskside activities. The role involves working closely with one other engineer onsite, providing face-to-face support to users … our Brentwood office, and supporting the wider business remotely. This position offers an opportunity to collaborate within a friendly team, working alongside other Deskside Engineers and the Infrastructure and Service Desk teams. It provides a platform for growth and learning in areas such as infrastructure, cloud, or infosec. The role is based onsite 4 days a week. Responsibilities Act … as the primary escalation point for desktop and administration tasks from the IT Service Desk. Provide exceptional local and remote support, becoming a trusted expert in the office environment. Deliver outstanding customer service, managing user and system issues to high standards. Monitor Deskside IT stock levels and advise on procurement needs. Process equipment and consumable deliveries, maintain More ❯

Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner. Provide excellent customer service as the first point of contact for all IT-related service requests. Strong communicator in providing detailed written responses to people’s requests, as well as … clear articulate verbal responses when required. Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process. Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date. Act as a customer advocate, taking ownership and … that was incorporated in 2014. Initially starting as a commercial training provider delivering health & fitness qualifications across the North of England, Velocity Academy gained a rapid reputation for delivering service excellence to our students. Following this model, we are now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships More ❯

ago 37.50 Full Time, Perm Rushcliffe Care Group is a leading provider of high-quality residential and nursing care services. Our mission is to deliver exceptional care to our service users, ensuring their comfort, dignity, and well-being. We are looking for a dedicated and experienced Office Administrator to join our team and support the efficient operation of our … facilities. About Us At Rushcliffe Care Group, we pride ourselves on our compassionate approach to care. Our team of professionals is dedicated to creating a nurturing environment for our service users, providing personalised care that meets their individual needs. With a strong focus on continuous improvement, we invest in our staff and facilities to ensure we maintain the highest … crucial role in ensuring the smooth and efficient operation of our care home. You will be responsible for managing administrative tasks, supporting the care home staff, and providing excellent customer service to service users and their families. Typical tasks include: Managing front desk operations, including greeting visitors and answering phone calls. Handling service user admissions and More ❯

modern office space provides a comfortable and safe working environment for our staff. To support our in-house software, specifically developed for the wholesale industry, we are seeking a customer service-oriented individual with an aptitude for IT and related systems. This role primarily involves communication with clients, with daily tasks including investigating IT issues. What you will … for shipment to clients (training provided). Working 37.5 hours per week, with participation in the weekend ‘On Call’ rota once trained. What we would like from you: Extensive customer service experience, with excellent verbal and written communication skills. Understanding of ERP, Supply Chain Management, POS, and Stock Control software; basic troubleshooting of Windows systems is desirable but … years' experience in a similar role. Ability to manage workload while maintaining priorities aligned with business needs. Team player with the ability to contribute effectively. Patience and understanding during customer investigations. Proactive use of initiative. What is in it for you? Career progression opportunities. Life Assurance Scheme. Flexible working options, including remote work upon successful probation. Holiday Buy and More ❯

Platform, including Teams, ensuring seamless communication and collaboration. Administer and troubleshoot Microsoft Teams and Logitech Video Conferencing platforms to facilitate virtual meetings. Document and track all incidents and service requests using the company's IT service management system Collaborate with the IT team to escalate more complex issues and ensure swift resolution. Provide excellent customer service … ensuring optimal performance and user experience. Requirements Proven experience as an IT 1st Line Analyst in a medium to enterprise sized organisation. Excellent troubleshooting and problem-solving skills. Outstanding customer service and communication abilities. Ability to work independently and as part of a team. Certifications such as CompTIA A+, Microsoft Certified: Fundamentals, or equivalent are required. UK based More ❯