476 to 500 of 8,606 Customer Service Jobs in the UK

Fire & Security’s Integration Project Specialist’s Project manage the process of integration of new and existing business into the Target Operating Model. You will be the link between Service Delivery, Integration & IT. Supporting the Integration Manager in producing key documentation. Design & deliver Integration Project Manager plans keeping to schedules at all times. Rollout and provide training on the … where required. Coordinate and facilitate the alignment of systems and processes throughout the Group Provide analysis and recommendations for improvement based on analysis Be a visible leader of the Service Delivery, Integration & IT team Design and deliver Integration Project Management plans. Always providing competent support and expert advice to stakeholders across the organisation Work with any external third party … to help accelerate our drive to deliver consistent and high-quality customer service Be the leader of the Target Operating Model Service Delivery, Integration & IT to ensure we are aligned to our strategy. Be a Subject Matter Expert in the business Monitor and review project performance, alerting the Project Manager/Programme Manager to any potential areas More ❯

and update documentation, standard procedures, and guidance in conjunction with senior staff. - Provide advice and guidance to users on IT policies and procedures. - Contribute to a strong, mutually supportive Service Delivery Team by sharing tasks, knowledge, and ideas to contribute to a process improvement culture. - Any other reasonable duties and projects which may from time to time be required … software used in the University, within a networked environment, such as Microsoft Windows, MacOS, Linux, Office365 and other main applications. - Knowledge of Apple operating systems and mobile devices. - Proven customer Service, interpersonal and communication skills. - Well-developed analytical and problem-solving capability, including high degree of accuracy and attention to detail. - Ability to work independently, as well as … recording steps being carried out for subsequent reporting. - Experience with a range of desktop operating systems e.g. Windows, MacOS, Linux. - Experience of understanding and interpreting the technical requirements of service users and implementing appropriate methods of achieving their needs. - Experience providing IT support in a complex IT environment supporting users from multiple disciplines. - Experience of using a ticketing helpdesk More ❯

Overview Within our Services business, the Securities Services Operations Client Implementations Team is a client facing unit, responsible for ensuring the effective on-boarding of new and incremental Securities Service business - new clients, new funds or new investment markets. Providing a principle point of contact for the client, the Implementations team deliver project management oversight and co-ordination of … legal & fund documentation, service requirements, setup and configuration, interface and reporting connectivity, initial transition trade oversight and handover to our business as usual teams. What You'll Do The successful candidate will work within our Funds Implementation team, with responsibility for coordinating fund launches, share class launches, restructures and closures across our operations and static data teams. This will … involve: Liaising with client and internal partners to understand the client's service needs in order to match them to our delivery capabilities Produce and manage a detailed implementation checklist, using standard Citi templates and artefacts Brief the operations, customer service and other areas as required, and agree implementation timetables with all parties Co-ordinate all aspects More ❯

quality assurance and control processes for the design, manufacturing and installation of substations across the UK. This role is crucial in ensuring compliance with industry standards, regulatory requirements and customer specifications while driving continuous improvement and operational excellence. The successful candidate will be responsible for implementing and maintaining Quality Management Systems, conducting audits, managing non conformances and fostering a … quality assurance and control processes for the design, manufacturing and installation of substations across the UK. This role is crucial in ensuring compliance with industry standards, regulatory requirements and customer specifications while driving continuous improvement and operational excellence. The successful candidate will be responsible for implementing and maintaining Quality Management Systems, conducting audits, managing non conformances and fostering a … in Microsoft Office and Microsoft Project About The Organisation KUS Power Engineering, part of the BRUSH Group, is a design and build, high voltage, electrical contractor committed to outstanding customer service and the safe delivery of turnkey substation projects from 11kV to 275kV. With a proven track record of quality outcomes, KUS Power Engineering deliver contracting services to More ❯

Comfortable around IT cable infrastructure where they are able to diagnose issues or setup new sites Skills/Experience/Qualifications Prior experience within second-line technical product or service focused support role Ability to problem solve within a technical environment Strong customer service approach and team player Strong work ethic and ability to work in dynamic More ❯

the Head of IT Services when required. Provide support and knowledge transfer to the other members of the IT Services Team if applicable. Ensure that a high level of customer service and support is provided to all stakeholders. Skills Required: Proficient in Windows Operating Systems & Microsoft Office including Office 365. Hardware maintenance. Configuration and installation of software packages. … date. This standard aligns with the following professional recognition: RITTech for 3. Learning Provider JUST IT TRAINING LIMITED Skills Required Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Patience. Apply Now #J-18808-Ljbffr More ❯

to undertake technical training and gain industry-recognised certifications Good written and oral communication skills Full UK driving license Maths & English Level 4/Grade C or equivalent Excellent customer service skills Demonstrate a positive and enthusiastic attitude Key Details Vacancy Title IT Technician Apprentice Employer Description The Sirius Group provides a comprehensive range of services to the … Information Communication Technician qualifications Functional skill maths and English (if required) Learning Provider JUST IT TRAINING LIMITED Skills Required Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Patience Apply Now #J-18808-Ljbffr More ❯

save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through … customers. To succeed, you should be excited about solving tough, ambiguous business problems with analytical rigour, commercial viability and execution effectiveness. About the role We are looking for a customer centric, commercially minded product manager to lead and grow our Cross Border Payments business. You will lead our multi-disciplinary Global Payments Squad and on a daily basis be … understanding their needs and how to delight them. For these insights to inform a crisp understanding for how Monzo can win in this space. Identify partnership opportunities to enhance customer experience and/or the unit economics of cross border-payments and be comfortable leading these conversations and negotiations. Be a highly analytical leader with the ability to proactively More ❯

and manage security design project assurance activities across all product and technology stacks at Liberty Global and its respective operating companies. This role ensures that all new products and service solutions, including changes to the existing portfolio, are designed, implemented, and tested with robust security controls from the inception phase. The position involves managing multi-functional teams, driving security … Lead and manage a team of experienced security design assurance professionals. Provide coaching and direction to senior managers and team members throughout the lifecycle, including risk mitigation discussions and service portfolio improvements. Build relationships and collaborate with senior leaders and professionals across the group and in operating companies to provide quality security services. Collaborate with other security leadership teams … on strategy, architectures, security operations, and the information security group to integrate and deliver quality services across the business. Act as the service owner with end-to-end responsibility for provisioning, delivery, and ongoing improvements to services. Security Design Assurance: Oversee the end-to-end security project assurance lifecycle, covering security design reviews across the design, build, and test More ❯

in the Technology Markets Team to give our clients, and our colleagues the best possible experience of Aztec's client servicing applications suite, and to strive to deliver a service offering that differentiates us from our competitors. The role involves a range of tasks from providing general user support, creating requirement documents alongside members of the client-facing teams … via formal meetings and project documents, as well as keeping teams appraised of progress on individual tasks. Provide second level support raised via the support desk (Ivanti) as either Service Requests and Incidents, as well as enhancements raised through other means, including projects, ensuring client facing teams (and project managers where applicable) are regularly appraised of progress. Understand or … workload in order to meet deadlines across numerous clients, workstreams and projects. Skills, knowledge and expertise: Creative mindset, general problem solving, and strong analytical skills are essential Experienced in customer service/support desk Must have a genuine interest in technology, systems and data Advanced PC skills notably MS Office suite (MS Word & MS Excel) Experience in dashboard More ❯

Backup) Operations Engineer Connect to your opportunity The GTI Senior IT Continuity (Backup) Operations Engineer role requires advanced skills that enable the individual to deliver a high level of service and to meet the expectations of the business within an agile framework. Advanced knowledge of core specialized and technical competencies is required, along with a very solid understanding of … develop plan and execute IT Continuity Services across multiple Data Centers and geographic regions. The role requires advanced skills that enable the individual to deliver a high level of service whilst meeting the expectations of the business. It also requires a solid understanding of an enterprise IT infrastructure operational environment along with industry trends & best practices. You should have … and replication every day, and fix any issue that arises to ensure backup and replication SLAs are met Configure backups and perform restore as and when needed. Monitor the Service Now. Participate in planned maintenance activities Participate in a 24x7x365 on-call rotation Respond to and manage service issues and problems Responsible for awareness and compliance to policy More ❯

several different operating companies and employs over 15,000 users worldwide. An exciting opportunity has arisen for an IT Support Administrator to play a key role within their shared service IT function responsible for providing a wide range of supporting duties to the department such as general business administration, IT procurement, asset management, user management, systems support, and telecom … Excellent attention to detail and the ability to work under pressure. Requirements Strong communication, professionalism, and discretion when handling sensitive support queries. An understanding of the importance of excellent customer service and a “can-do” attitude. Excellent communication skills, both written and verbal. The ability to interact confidently with senior management, clients, and colleagues, Inc. VIPs. The ability More ❯

several different operating companies and employs over 15,000 users worldwide. An exciting opportunity has arisen for an IT Support Administrator to play a key role within their shared service IT function responsible for providing a wide range of supporting duties to the department such as general business administration, IT procurement, asset management, user management, systems support, and telecom … Excellent attention to detail and the ability to work under pressure. Requirements Strong communication, professionalism, and discretion when handling sensitive support queries. An understanding of the importance of excellent customer service and a “can-do” attitude. Excellent communication skills, both written and verbal. The ability to interact confidently with senior management, clients, and colleagues, Inc. VIPs. The ability More ❯

Backup) Operations Engineer Connect to your opportunity The GTI Senior IT Continuity (Backup) Operations Engineer role requires advanced skills that enable the individual to deliver a high level of service and to meet the expectations of the business within an agile framework. Advanced knowledge of core specialized and technical competencies is required, along with a very solid understanding of … develop plan and execute IT Continuity Services across multiple Data Centers and geographic regions. The role requires advanced skills that enable the individual to deliver a high level of service whilst meeting the expectations of the business. It also requires a solid understanding of an enterprise IT infrastructure operational environment along with industry trends & best practices. You should have … and replication every day, and fix any issue that arises to ensure backup and replication SLAs are met Configure backups and perform restore as and when needed. Monitor the Service Now. Participate in planned maintenance activities Participate in a 24x7x365 on-call rotation Respond to and manage service issues and problems Responsible for awareness and compliance to policy More ❯

Backup) Operations Engineer Connect to your opportunity The GTI Senior IT Continuity (Backup) Operations Engineer role requires advanced skills that enable the individual to deliver a high level of service and to meet the expectations of the business within an agile framework. Advanced knowledge of core specialized and technical competencies is required, along with a very solid understanding of … develop plan and execute IT Continuity Services across multiple Data Centers and geographic regions. The role requires advanced skills that enable the individual to deliver a high level of service whilst meeting the expectations of the business. It also requires a solid understanding of an enterprise IT infrastructure operational environment along with industry trends & best practices. You should have … and replication every day, and fix any issue that arises to ensure backup and replication SLAs are met Configure backups and perform restore as and when needed. Monitor the Service Now. Participate in planned maintenance activities Participate in a 24x7x365 on-call rotation Respond to and manage service issues and problems Responsible for awareness and compliance to policy More ❯

Backup) Operations Engineer Connect to your opportunity The GTI Senior IT Continuity (Backup) Operations Engineer role requires advanced skills that enable the individual to deliver a high level of service and to meet the expectations of the business within an agile framework. Advanced knowledge of core specialized and technical competencies is required, along with a very solid understanding of … develop plan and execute IT Continuity Services across multiple Data Centers and geographic regions. The role requires advanced skills that enable the individual to deliver a high level of service whilst meeting the expectations of the business. It also requires a solid understanding of an enterprise IT infrastructure operational environment along with industry trends & best practices. You should have … and replication every day, and fix any issue that arises to ensure backup and replication SLAs are met Configure backups and perform restore as and when needed. Monitor the Service Now. Participate in planned maintenance activities Participate in a 24x7x365 on-call rotation Respond to and manage service issues and problems Responsible for awareness and compliance to policy More ❯

Backup) Operations Engineer Connect to your opportunity The GTI Senior IT Continuity (Backup) Operations Engineer role requires advanced skills that enable the individual to deliver a high level of service and to meet the expectations of the business within an agile framework. Advanced knowledge of core specialized and technical competencies is required, along with a very solid understanding of … develop plan and execute IT Continuity Services across multiple Data Centers and geographic regions. The role requires advanced skills that enable the individual to deliver a high level of service whilst meeting the expectations of the business. It also requires a solid understanding of an enterprise IT infrastructure operational environment along with industry trends & best practices. You should have … and replication every day, and fix any issue that arises to ensure backup and replication SLAs are met Configure backups and perform restore as and when needed. Monitor the Service Now. Participate in planned maintenance activities Participate in a 24x7x365 on-call rotation Respond to and manage service issues and problems Responsible for awareness and compliance to policy More ❯

recurrence of the issue. Identify, document, and report issues with software, design, reliability, and maintenance issues to the relevant teams, ensuring that they are aware of and are addressing customer expectations. Collaborate and help build utilities and tools for internal use that enable you and your fellow Engineers to operate safely at high speed/wide scale. Work effectively … handling and MS SQL. Experience of Programming or Advanced Scripting (C#, PowerShell, etc.) Experience querying API's (REST, SOAP) and processing the output. Experience working on Production and Test customer systems. Exposure to SOA applications and services. Exposure to commercial cloud providers (Ideally Azure, others considered) Efficient, effective and respectful communication skills both with customers and within internal departments. … Including, Good listener, able to identify and validate assumptions. Able to use effective questioning to confirm understanding of a customer problem and then provide help to solve it. Methodical troubleshooting, technical skill and attention to detail used in diagnosing problems and reproducing issues in a local environment. Multi-tasking and time-management to prioritise and switch between varied tasks. More ❯

recurrence of the issue. Identify, document, and report issues with software, design, reliability, and maintenance issues to the relevant teams, ensuring that they are aware of and are addressing customer expectations. Collaborate and help build utilities and tools for internal use that enable you and your fellow Engineers to operate safely at high speed/wide scale. Work effectively … handling and MS SQL. Experience of Programming or Advanced Scripting (C#, PowerShell, etc.) Experience querying API’s (REST, SOAP) and processing the output. Experience working on Production and Test customer systems. Exposure to SOA applications and services. Exposure to commercial cloud providers (Ideally Azure, others considered) Efficient, effective and respectful communication skills both with customers and within internal departments. … Including, Good listener, able to identify and validate assumptions. Able to use effective questioning to confirm understanding of a customer problem and then provide help to solve it. Methodical troubleshooting, technical skill and attention to detail used in diagnosing problems and reproducing issues in a local environment. Multi-tasking and time-management to prioritise and switch between varied tasks. More ❯

equipment and command-line configuration is highly desirable. Experience supporting or administering Microsoft Azure (e.g., virtual machines, storage, Active Directory, networking, security groups). Experience in a Support/Service/Helpdesk environment with exposure to SLA-based ticketing systems. Excellent problem-solving, analytical, and communication skills. Ability to work independently and collaboratively as part of a high-performing … team, we make it our mission to reduce complexity and work in partnership with you towards a common goal, developing quality technology solutions which add real value to your customer relationships. Make an application to join the team! Our team is as much about our people as it is our customers and business partners. Our fantastic #oneteam mentality has … allowed us to continue delivering phenomenal service to our customers in a predominantly remote based environment We want associates with a strong desire to succeed. We offer a competitive base and benefits package. #LI-NA3 #J-18808-Ljbffr More ❯

system Basic knowledge of networking concepts (e.g., IP addresses, routers, switches) Awareness of general IT security best practices Strong problem-solving skills and willingness to learn Good communication and customer service skills Reliable and punctual with a proactive attitude Essential Criteria: Full UK driving licence and own vehicle (site visits may be required) Must live within a reasonable … Year 3 Months Positions Available 1 Closing Date Thursday, 17th July 2025 Start Date Sunday, 20th July 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Initiative Non judgemental Patience Qualifications English GCSE, grade 4/C and above More ❯

fun. We build meaningfully, we think bigger, and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer's point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect. At North, we know and value the power … specification. Ensure all designs are fully documented to support project delivery. Ensure site Health and Safety compliance and escalate any immediate issues to line management. Provide high levels of customer service and ensure the company is always represented professionally. Qualifications Qualifications For development purposes the following knowledge, skills and experience are required. Experience : Previous experience in a customer More ❯

range of applications and hardware including Microsoft Office 365, Windows, Active Directory, SharePoint, network infrastructure (TCP/IP, DNS) plus some Cyber Security duties. You will demonstrate first class Customer Service at all times, building and maintaining strong relationships with clients and wider stakeholders. To be suitable for the role you will have the following: Must have recent More ❯

Backup) Operations Engineer Connect to your opportunity The GTI Senior IT Continuity (Backup) Operations Engineer role requires advanced skills that enable the individual to deliver a high level of service and to meet the expectations of the business within an agile framework. Advanced knowledge of core specialized and technical competencies is required, along with a very solid understanding of … develop plan and execute IT Continuity Services across multiple Data Centers and geographic regions. The role requires advanced skills that enable the individual to deliver a high level of service whilst meeting the expectations of the business. It also requires a solid understanding of an enterprise IT infrastructure operational environment along with industry trends & best practices. You should have … and replication every day, and fix any issue that arises to ensure backup and replication SLAs are met Configure backups and perform restore as and when needed. Monitor the Service Now. Participate in planned maintenance activities Participate in a 24x7x365 on-call rotation Respond to and manage service issues and problems Responsible for awareness and compliance to policy More ❯

SOC Manager Location: Fully Remote Job type: Contract Position Overview: Rapidly growing FinTech company seeking an accomplished Cybersecurity Operations View job & apply Location: Greater London Job type: Permanent Financial Service firm seeks an Incident Response Manager to join their CIRT team. This role plays View job & apply Location: Frankfurt Salary: 120,000 + Benefits Job type: Permanent Sector: Banking … and high levels of motivation Working under pressure, managing multiple priorities in a rapidly changing and dynamic environment Collaborating with internal and external parties to provide excellent outcomes and customer service We would like you to have Knowledge of vulnerability scanning technologies Experience in analysis of vulnerabilities identified against one of infrastructure, assets or code Working knowledge of More ❯