476 to 500 of 3,117 Customer Service Jobs in the UK

Technical Architects are a key part of the Zendesk Professional Services delivery team, crafting technical solutions around every customer's unique business, needs and goals. What you will be doing Understanding customers functional and technical requirements, with the objective of mapping them to business minded goals wrapped around Zendesk functionality. You will provide recommendations based on your technical knowledge … of the appropriate technical solutions. You will work alongside a Zendesk Professional Services project team - including Engagement Managers, Services Consultants, Developers, Quality Assurance Analysts - on various activities within a customer engagement, acting as the technical solution designer and owner. As part of your day-to-day job you will: Ask questions and dig into the customers use-case, capture … the business problem we are solving together, and finally design their Zendesk in order for the customer to be successful. Lead and/or participate in design and configuration sessions/workshops with customers and partners. Produce Technical Design Documents, Technical Guidance Documents, and Zendesk custom application or integration Specification Documents. Support the development and testing of custom solutions More ❯

Graduate Customer Support Engineer - Biomolecular Solutions page is loaded Graduate Customer Support Engineer - Biomolecular Solutions Apply locations United Kingdom - East England - Cambridge time type Full time posted on Posted 30+ Days Ago job requisition id Job Description Agilent is a global leader in laboratory and clinical technologies; we are passionate about bringing great science to life. Our commitment … can't wait for you to join us as we continue our mission to improve the world around us. Information about Agilent is available at . Every day, Agilent Customer Support Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work, we deliver insights and provide support … dynamic organization to be a part of this rewarding and exciting work! You will be responsible for supporting our clients with on-site installation, implementation, maintenance and delivery of customer training on our Biomolecular Services (Automation, Genomics and Cell Analysis). Your main responsibilities will be: Respond to customer needs by providing repair, installation, upgrade and preventive maintenance More ❯

Trade Floor Support Engineer – 3-month contract – London My Customer is seeking a Trade Floor Support Engineer to join our dynamic team supporting high-performance users, including Traders and VIPs, in a high-pressure financial services setting. As a key member of the IT support team, you will provide hands-on desktop support up to 2nd line for our … Engineer Provide 1st and 2nd line desktop support to traders, front-office staff, and VIP users Troubleshoot hardware, software, and bespoke application issues efficiently Manage and resolve incidents using service desk tools (Avanti preferred, ServiceNow and others acceptable) Support Microsoft 365 environment and related technologies Provide meeting room and AV support to ensure high service availability Support and … deploy desktops, laptops, and mobile devices using tools like Intune Work collaboratively with other IT teams to escalate and resolve complex issues Maintain a high level of customer service and timely communication throughout issue resolution Ideal Candidate Will Have: Previous experience in a trading floor or high-pressure financial environment Strong technical troubleshooting across Windows, Microsoft 365, and More ❯

Trade Floor Support Engineer – 3-month contract – London My Customer is seeking a Trade Floor Support Engineer to join our dynamic team supporting high-performance users, including Traders and VIPs, in a high-pressure financial services setting. As a key member of the IT support team, you will provide hands-on desktop support up to 2nd line for our … Engineer Provide 1st and 2nd line desktop support to traders, front-office staff, and VIP users Troubleshoot hardware, software, and bespoke application issues efficiently Manage and resolve incidents using service desk tools (Avanti preferred, ServiceNow and others acceptable) Support Microsoft 365 environment and related technologies Provide meeting room and AV support to ensure high service availability Support and … deploy desktops, laptops, and mobile devices using tools like Intune Work collaboratively with other IT teams to escalate and resolve complex issues Maintain a high level of customer service and timely communication throughout issue resolution Ideal Candidate Will Have: Previous experience in a trading floor or high-pressure financial environment Strong technical troubleshooting across Windows, Microsoft 365, and More ❯

Telford. The role of the Network Planner will be to plan and execute collection and delivery schedules via the most cost-efficient means, in line with the business objectives, customer service levels and current legislative requirements. Monday - Friday PM Shift 52.5 hours per week Salary dependant on experience Additional benefits: Life assurance Pension Exceptional Fleet Opportunity for training … and development (CPC training) Full Uniform and PPE Onsite Parking Cycle to work scheme Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years' service) Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out) Job Role : Make full use of all IT systems, TMS and customer portals to … ensure efficient fleet and employee deployment. Fully utilise all vehicles to ensure accurate and appropriate allocation of drivers/vehicles/trailers/customer deliveries and backloads. Work closely with the Workshop to ensure vehicles and trailers are available to support the transport requirement, service scheduling is built into the plan and advise the operation in a timely More ❯

will join an established ICT team renowned for nurturing talent and launching careers. You'll engage with customers from multiple organisations and professions, tackle intriguing projects, and hone your customer service and IT skills all in a one team environment. Role Are you passionate about technology and eager to make your mark in the ICT world? Join us … as a Service Desk Apprentice at Public Sector Partnership Services (PSPS) and embark on an exciting journey working with 3 local councils. You will assist the councils in their day-to-day work, enabling them to better support and serve our communities. Key Responsibilities: Be the friendly first point of contact on our ICT service desk, handling queries … via phone, remote support, email and web chat Provide remote support for a variety of issues, from black screening laptops to email glitches Assist with service desk incidents and requests, ensuring smooth operations Image and set up work laptops, phones, and tablets Manage user accounts within our ICT environment Keep all tickets updated and ensure timely resolutions Accurately maintain More ❯

diary systems for quick staff access. Prepare client valuations for annual reviews and invoice for additional services outside the standard package. Process servicing tasks in line with the Client Service Agreement, including invoicing for extra requests. Ensure timely and accurate processing of work to meet client service standards and targets. Build and maintain relationships with clients, consultants, and … third parties. Participate in project work to support team goals. Assist colleagues as needed to distribute workloads and achieve team objectives. Experience and Qualifications: Previous administration and customer service experience is essential. Telephone-based customer service experience is beneficial. Financial Services experience is preferred, especially in life and pensions sectors. Relevant qualifications or willingness to study More ❯

the public and private sectors? An exciting opportunity has arisen to join a high-impact delivery team on a fully remote basis. You’ll be working on a major customer experience programme, with a focus on Omnichannel and CoPilot Studio for Customer Service , and will be expected to hit the ground running within an enterprise-scale Microsoft … environment. Security Clearance Active UK SC clearance is essential. Candidates without current SC clearance cannot be considered due to project requirements. Key Technical Skills & Experience Customer Engagement Solutions Hands-on configuration of Omnichannel & CoPilot Studio for Customer Service Setup and optimisation of live chat, voice, digital messaging , and IVR using CoPilot Studio Power Platform Development Building apps … and workflows within D365 CE Proficient in JavaScript , Custom Actions , and business process workflows Programming & Integration Proficiency in C# (.NET), JavaScript, HTML, SQL Integrations via Azure Logic Apps, Functions, Service Bus, Key Vault Dataverse & System Management Experience with enterprise-scale Dataverse architecture & governance Performance tuning, security configuration, and data modelling Tooling & DevOps Agile delivery with Azure DevOps Automation of More ❯

We’re looking for a confident and organised Customer Sales Coordinator to join a manufacturing company in Braintree. This is a varied role supporting both internal sales and customer service – perfect if you enjoy being at the heart of the action, keeping everything running smoothly.Starting salary will be between £30-35,000 depending on experience. Working hours … Role Coordinating between sales team members Manage incoming enquiries by phone and email Researching leads and enquiries Help implement a new ERP system and manage related data Process new customer accounts and pricing updates Liaise with customers, planning, logistics, and technical support Assist with forecasting and sales admin What You’ll Need Experience in a customer service More ❯

Customer Support Specialist (German Speaking) Sheffield | Full-time, Permanent | Monday–Friday, 9am–5pmStarting salary: £23,000 | Standard holidaysFull training provided – a fantastic development opportunity for those looking to grow within a tech company!Verus Recruitment is delighted to support our client, a growing tech business based in Sheffield, in the search for a Customer Support Specialist . This … be provided. All we ask is that you bring a positive attitude, a willingness to learn, and a genuine enthusiasm for helping others. What you’ll do: Respond to customer support requests in a helpful and professional manner. Troubleshoot technical queries and resolve issues through to completion. Build trust with customers through clear, supportive communication. Provide remote setup and … training sessions for new users. Accurately log and share key information using internal systems. Act as a customer advocate and champion for the brand. What we’re looking for: Fluent in German and English (spoken and written). Experience working in a customer service role. A real passion for delivering excellent customer service. Strong communication, organisational More ❯

Technical Support Engineer (2nd/3rd Line) Location: Redhill, Surrey (own transport required) Salary: £35,000 - £45,000 Permanent, Full-Time Benefits: 22days holiday (rising to 25 with service) Performance-based bonus. Company laptop provided. Ongoing training & development opportunities. Regular team socials and a fun, supportive culture. Are you an experienced IT professional ready to level up your career … thrive under pressure, take pride in delivering outstanding support, and enjoy working with a variety of technologies and clients? This is your opportunity to join a highly successful Managed Service Provider (MSP) that supports over 400 businesses across the UK. Based in Redhill, this role offers the chance to work on challenging technical issues while continuing to develop your … skills and grow your career. Why Join? Be part of a fast-paced, people-focused MSP with a strong reputation for service excellence. Work alongside talented engineers in a collaborative, supportive environment. Gain exposure to a wide variety of technologies, clients, and industry sectors. Key Responsibilities: Provide 2nd and 3rd line technical support to clients via phone, email, and More ❯

limited to; Admin support Support internal departments with administrative needs Schedule appointments and meetings and coordinate calendars Follow-up with client to clients on completion of site work and service desk jobs Processing engineer jobs and reports Process supplier orders, deliveries and asset inventory Process client orders and generate invoices Generate proposals and quotations Process card payments Office & Operations … Management Match customer accounts to supplier charges and assist in reconciling discrepancies Produce client reports using information from CRM system Coordinate with vendors for office maintenance and equipment servicing Answer and direct phone calls, generate jobs via CRM system, maintain polite and professional communication via phone and email Communication & Customer Service Act as first point of contact … for general enquiries Handle inbound and outbound calls and emails Build good relationships with clients, suppliers and engineering teams As a customer focused business, we are looking for our team to be a representation of the company culture, always ensuring that we are offering the customer what is best for their needs and requirements. What we are looking More ❯

Evertz is a world leading company in the design of innovative and pioneering broadcast video & audio equipment. We currently have a vacancy for a Field Service Engineer to be based at our UK facility, in Winnersh Triangle, Wokingham, RG41 5TP. This is a customer focused role providing a wide range of technical support for our broadcast clients based … product application, troubleshoot and diagnosis issues through research and/or re-creation to determine the root cause Recommend solutions utilizing various levels of technical language appropriate to the customer in a timely, clear and professional manner Maintain a communication link between customer service and other departments by partnering to resolve customer issues and communicating customer feedback to aid in design changes including customer feature requests to product managers Support the development of product communications by generating or authoring customer guides and provide the technical writing group with information including Pinouts, FAQ, Application notes, Best Practices and customer product or system configuration and product integration with other manufacturers products Install product(s More ❯

Service Delivery Manager MSET page is loaded Service Delivery Manager MSET Apply remote type Hybrid locations Templecombe time type Full time posted on Posted Yesterday time left to apply End Date: August 14, 2025 (12 days left to apply) job requisition id R Location: Templecombe, United KingdomThales people provide armed forces customers with operational advantage at every decisive … home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Service Delivery Manager MSET Location: Templecombe, hybrid working with 3 days in the office Looking to be part of a dynamic team impacting millions daily for a safer, better world … Sonar systems and maximising our customers days at sea Manage multiple contracts and working together with various internal functions (such as Commercial and Finance) to not only delight the customer but also achieve the aims of the organisation Work with a team where your career development and progression will be supported Our Opportunity Many roles at Thales are subject More ❯

you a capable, high-energy technician looking to make the next step in your IT career? Do you have the enthusiasm, attitude, and energy for offering a first-class service? And have you worked within an MSP environment? We have an exciting opportunity for a 2nd Line Support Technician to join our Redhill based Client who are an industry … leading Managed Service Provider. Our client is experiencing substantial growth and is looking to expand their team. Managing over 400+ business IT systems, providing top-notch technologies and exceptional technical support to their customers. In this role, you will work with a diverse range of technologies and customer landscapes, delivering services directly to clients. You will join a … team of savvy technicians who excel in customer service, and you'll have the chance to contribute to their continued success and growth. If you're ready to advance your career with a forward-thinking company, we want to hear from you. Job Title: 2nd Line Support Technician Salary : £35,000 - £45,000 Location : Redhill (own transport essential More ❯

standards, technologies and regulations to build a compelling and competitive offering for our clients. This role also requires strong collaboration with stakeholders from Business (Treasury, Legal Compliance, Payment Operations, Customer Service), Engineering, Client Solutions, Sales and Commercialization teams to plan, build and launch new product capabilities. Ideal candidates will have robust cross border payments product management experience, agile … SDLC, cross-functional team leadership, and excellent skills in communications, business analysis, problem-solving, coordination, process excellence, and change management. A customer-first mindset is essential and experience working closely with other product managers is also a must. Key Responsibilities : Help the Product Director to define and articulate the product vision and strategy for Visa Direct's Account and … Wallet product, aligning with overall business objectives Conduct comprehensive market, customer, competitor, and technology research to inform product decisions Conduct discovery with clients and internal teams (Sales, Solutions, Customer Service etc.) to uncover potential problems and opportunities to tackle Work with Product Managers to guide translation of strategic goals into actionable product backlogs, prioritizing features based on More ❯

Today job requisition id R257940 Keen to become part of a truly global, collaborative team of professionals? Your journey begins here. Job Title IT User Support Specialist Department IT Service Delivery Office Location London Reports To Regional IT Manager - UK & SA Working Hours A working pattern of 35 hours per week, falling between the days of Monday 07.30 am … to the objectives of the legal practice. Members of this department are expected to fit into the firm's culture and be committed to providing a high quality of service to our customers. Role Overview The role of the User Support Technician is to provide second line IT support to the business. This involves taking ownership of incidents & requests … that have been assigned/escalated to the User Support team and troubleshooting these through to resolution in a timely and consistent manner meeting customer satisfaction and continuous service delivery demands, thus cultivating a first-class consistent experience for the business. The User Support Technician provides support primarily to the London office but may also be called upon More ❯

Job summary Fantastic opportunity to become a member of our IT Service Management team within the Leeds Teaching Hospitals NHS Trust. Reporting to the Steve Thomas your role will be supporting operational IT services and CSU clinical teams with delivery of operational services, project implementation and supplier relationships. In return, we can offer you a varied, interesting, and challenging … the autonomy to reach your potential. Expected Shortlisting Date 27/08/2025 Planned Interview Date 08/09/2025 Main duties of the job The IT Service Manager supports several CSUs as the IT business partner providing, IT advice, Incident Management, Problem Management, Risk Management, Procurement Support, Project Support and Supplier Management. You will take responsible … for 3 x CSUs (Pathology, Womens and Childrens). You will be part of a high functioning team providing Service Operations (ITIL) to the Trust. You will work autonomously with your customers, users, other DIT teams, DIT service managers and supplier to maintain IT services and improve existing services. About us DIT at LTHT is a highly motivated More ❯

Field Service Engineer (Contrast Media Injector Systems) **An excellent opportunity for an experienced Service Engineer to join a market leader in sophisticated contrast media injector systems, offering first class opportunities for career development** Basic Salary £50,000 to £60,000 (Depending on Experience) Car Allowance £7,000 Pension Laptop Phone Bonus The Role - Field Service Engineer (Contrast … Media Injector Systems) Following expansion, they seek to recruit a customer focused and technically motivated Field Service Engineer responsible for the service, repair and maintenance of their range of contrast media injector systems. Your Background - Field Service Engineer (Contrast Media Injector Systems) To apply you should be able to demonstrate the following: Background working in a … field service or technical support role within a contrast media injector systems environment Qualified in electronics or another relevant technical discipline Impeccable customer service skills Confident and professional manner in customer facing environments The Company - Field Service Engineer (Contrast Media Injector Systems) Market leader in the medical devices and healthcare sector Stability through the fostering More ❯

Field Service Engineer (Contrast Media Injector Systems) **An excellent opportunity for an experienced Service Engineer to join a market leader in sophisticated contrast media injector systems, offering first class opportunities for career development** Basic Salary £50,000 to £60,000 (Depending on Experience) Car Allowance £7,000 Pension Laptop Phone Bonus The Role - Field Service Engineer (Contrast … Media Injector Systems) Following expansion, they seek to recruit a customer focused and technically motivated Field Service Engineer responsible for the service, repair and maintenance of their range of contrast media injector systems. Your Background - Field Service Engineer (Contrast Media Injector Systems) To apply you should be able to demonstrate the following: Background working in a … field service or technical support role within a contrast media injector systems environment Qualified in electronics or another relevant technical discipline Impeccable customer service skills Confident and professional manner in customer facing environments The Company - Field Service Engineer (Contrast Media Injector Systems) Market leader in the medical devices and healthcare sector Stability through the fostering More ❯

in Peterborough providing its UK wide and international client base with a full range of people services. Technology is key to how we engage with our clients, but our service delivery is based upon combining the benefits of tech with what we do best - the personal touch. Having achieved a strong reputation for customer service excellence (we … not only won The Peterborough Telegraph Customer Service Excellence award 2023 but also recently won HR Consultancy of the Year at the 2024 Personnel Today Awards), we are always on the lookout for new team members who share our passion for great service too. About our opportunity "Vero Tech" is one of the nine core people services … approach to project work. Flexibility and professionalism, with the ability to occasionally work outside regular hours if needed. If you have a passion for the delivery of high-quality service and the ability to work in a highly organised way, then we want to hear from you! Why you will love working here: An excellent salary and benefits package More ❯

play a vital role in supporting our staff across the UK, acting as the first point of contact for all IT-related queries and incidents. You'll deliver outstanding customer service while resolving issues across a wide range of technologies including Microsoft 365, Windows, macOS, Active Directory, Azure, mobile device platforms, and video conferencing tools. You'll manage … triage and escalate service tickets, assist with onboarding and offboarding staff, provide remote and in-person support, and maintain up-to-date documentation and asset records. You'll also have the opportunity to support our key events, liaise with third-party suppliers, and contribute to improving our internal IT processes. This is a hands-on and varied role ideal … for someone early in their IT career who thrives in a dynamic environment and is looking to build both their technical and customer service experience. About you You'll have demonstrable IT knowledge, with the ability to resolve incidents efficiently while providing high-quality user support. You will have a working knowledge of supporting Microsoft 365 applications, Windows More ❯

and apply new knowledge related to digital technology. Digital Literacy - ability to find, evaluate and clearly communicate information through multiple mediums. EXPERIENCE At least 2-3 years - in either customer service, tech support, legal, government, financial or hospitality roles. Operating Systems - Windows and Mac. Microsoft 365 - Office (Excel, Word & PPT), Visio and Sharepoint. CUSTOMER SERVICE SKILLS More ❯

Director, Customer Success page is loaded Director, Customer Success Apply locations Newcastle, GBR time type Full time posted on Posted Today job requisition id R25_797 At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. … Join a company that's not only leading, but also shaping, the future of security operations. Our mission is simple: End Cyber Risk. We're looking for a Director, Customer Success in Newcastle (office based) to be part of making this happen. The ideal candidate will possess solid communication skills, be a strongsales negotiator and people manager, and have … customers to meet their needs and drive growth in the account. Responsibilities: Managing a set of customers who are utilizing Arctic Wolf's CyberSOC solution Managing a team of Customer Success Managers, to support and drive revenue growth for customers leveraging Arctic Wolf Services Coaching your team to achieve renewal and expansion targets through consultative selling techniques Listening to More ❯

our team. This role plays a critical part in ensuring the delivery of high-quality support services across our business. The ideal candidate will have a strong background in customer service, technical support, process improvement, and stakeholder engagement. You will drive issues to a final resolution and provide a single point of contact for Tier 2 technical and … and use system analysis and testing techniques to solve low to complex application or system issues Develop and document standard operating procedures (SOPs), workflows, and best practices. Document each customer contact using our contact tracking system in a clear, concise and understandable format Escalate unresolved customer issues with all pertinent information included, to Tier 3 Customer Centric … of XML, SQL, HTML/CSS. Positive attitude and willingness to learn Advanced knowledge in addressing user inquiries in one or more of the team's core applications. Strong customer service and interpersonal skills Excellent written and verbal communication Ability to handle high-pressure situations with professionalism Veritone (NASDAQ: VERI) designs human-centered AI solutions. Serving customers in More ❯