476 to 500 of 1,254 Customer Service Jobs in the UK

office presence Role Overview Seeking an experienced macOS focused Second Line IT Support Technician to join a busy Support Desk team. This is a customer-facing, technically hands-on role, primarily remote, supporting a diverse client base across Apple and Microsoft environments.The successful candidate will act as an escalation … point from First Line Support, deliver advanced troubleshooting, and support customer on-boarding/off-boarding and system maintenance. The role suits someone with strong Apple expertise, excellent customer service skills, and experience working in a fast-paced environment.You will need solid experience providing macOS support ...

growing quickly and need to recruit another valued member of the team. Could that be you? Role Summary You will provide support to the Service Operations Manager and Senior Support Analyst in dealing with customer incidents and requests, maintaining asset management records, diagnosing software application issues and supporting … they believe they can demonstrate the right attitude and aptitude, and/or have transferable skills. Although the role is primarily focused on customer support you will have the opportunity to spend time and become involved in every aspect of our organisation, should you desire. We work predominantly ...

want the opportunity to develop and progress their technical career alongside providing a high level of support to our customers. Efficiency initiatives and continual service improvement are all key to providing this. The successful candidate will act a Shift Leader for a team of up to 13 engineers during … team that operate within a 24 x 7 shift environment, the role will require you to work a continental shift pattern, providing high quality service to our customer base. Monitoring and managing faults through to resolution. Key responsibilities Key responsibilities include but are not restricted to the following ...

want the opportunity to develop and progress their technical career alongside providing a high level of support to our customers. Efficiency initiatives and continual service improvement are all key to providing this. The successful candidate will act a Shift Leader for a team of up to 13 engineers during … team that operate within a 24 x 7 shift environment, the role will require you to work a continental shift pattern, providing high quality service to our customer base. Monitoring and managing faults through to resolution. Key responsibilities Key responsibilities include but are not restricted to the following ...

Produce ad-hoc and monthly reports to extract actionable insights. Conduct web analytics reviews, optimizing conversion through navigation, A/B testing, and promotions. Customer Experience Monitor the customer journey and identify improvements to boost conversions. Collaborate with production teams on deliveries, photo shoots, and sample workflows. Cross … Functional Collaboration Liaise with buying, merchandising, marketing, social, inventory, and customer service teams. Support global ecommerce strategy across regions, currencies, and time zones. PROFILE & KEY SKILLS Knowledge & Experience: 3+ years of experience in an ecommerce site merchandising role. Proven experience with CMS tools within an ecommerce platform (Salesforce ...

role will involve travelling across the UK to install, configure, and maintain telephone systems and related equipment for customers. The successful candidate will be customer-focused, technically competent, and able to work independently while representing the company in a professional manner. Key Responsibilities: Install, configure, and test business phone … systems at customer sites. Provide on-site troubleshooting, diagnostics, and repair of telecommunication systems. Ensure installations meet company and industry standards for quality and safety. Train customers on system usage and provide aftercare support as required. Maintain accurate documentation of installations, service visits, and customer interactions. Liaise ...

entity, authorised by the FCA (the UK financial services regulator) to undertake regulated activities on behalf of its clients, as an outsourced service provider. About the Role: The role is a Fixed Term Contract for 18 months, providing an excellent opportunity to gain considerable experience and make a meaningful … Working with the Migration Programme Manager to lead and manage a migration workstream, ensuring the workstream successfully achieves the programme aims and delivers good customer outcomes. A key part of the role is to ensure effective governance and oversight of migration activities, ensuring they align with regulations, policies, standards ...

entity, authorised by the FCA (the UK financial services regulator) to undertake regulated activities on behalf of its clients, as an outsourced service provider. About the Role: The role is a Fixed Term Contract for 18 months, providing an excellent opportunity to gain considerable experience and make a meaningful … Working with the Migration Programme Manager to lead and manage a migration workstream, ensuring the workstream successfully achieves the programme aims and delivers good customer outcomes. A key part of the role is to ensure effective governance and oversight of migration activities, ensuring they align with regulations, policies, standards ...

growing company bringing ultra-fast fibre to more rural communities across the Highlands. To help them on this journey, they are looking for friendly, customer-focused people to join the installation teams in Inverness and the North Highlands. Don't worry if you don't have fibre experience … light excavation and cabling work (indoors and outdoors) Work on overhead networks where needed Test equipment and show customers how to use their new service Deliver excellent customer experiences every time What youll bring: Great communication and customer service skills Comfortable working outdoors, at height ...

Title: Service Desk Consultant 2nd Line (Infrastructure) Location: Glasgow (hybrid working - 3 days in the office, 2 remote) Salary: Up to £40k per year + bonus Job type: Full Time, Permanent About the role; As a Level 2 Service Desk Consultant you will take ownership of diagnosing, troubleshooting … premise infrastructure such as networking and servers, as well as cloud environments. You will ensure timely resolution, maintain accurate documentation, and deliver exceptional customer service while adhering to agreed SLAs. Additionally, you will collaborate with other technical teams to escalate and resolve advanced problems, contributing to continuous improvement ...

responsible for overseeing the design, development and delivery of new Sustainment-focused Support Solution services, and the transition of new services into the service delivery phase of programme lifecycle. This role will provide support to the Chief Sustainment Architect during capture and proposal phases of new products or services … where you will begin finalising operational aspects, fine-tuning the support solution, addressing risks, optimising for delivery and preparing for the transition to service delivery. To support this, the Deputy Chief Sustainment Architect will integrate with a Service Delivery Manager (SDM), handing over the development of the proposal ...

over 20 years of industry experience and a team of around 115 staff across the UK and Europe, they are known for high quality service, innovation and long term customer partnerships. The Candidate: This role suits an early career technologist with 1-3 years' Application Support experience … graduate with a relevant IT/scientific degree including hands on software support. The ideal candidate is ambitious, customer focused and eager to develop into Level 2, Product or Development roles. They must have real application support experience (not only hardware support) and enjoy problem solving in a busy ...

Duration: This is an ongoing position Salary :£27000- pro rata Dynamite Recruitment is supporting , a global leader in technology solutions, is looking for a Customer Support Analyst/2nd Line technical support to join their team on a temporary basis. This is an immediate start opportunity for someone with … strong technical support skills @ 2nd line who thrives in a fast-paced, customer-focused environment. You will provide second-line support for the client's POS software, managing cases from initial contact through resolution, troubleshooting issues, and delivering a world-class customer experience. Key Responsibilities Respond to customer ...

Solutions Architect Overview We are seeking an experienced Dynamics 365 CRM Solutions Architect to lead the design, architecture, and implementation of Microsoft Dynamics 365 Customer Engagement solutions. The successful candidate will play a key role in translating business requirements into scalable, high-quality technical solutions while providing architectural leadership … date with the latest Microsoft technologies and Dynamics 365 capabilities . Key Skills & Experience Extensive experience implementing Microsoft Dynamics 365 CRM/Customer Engagement solutions. Strong knowledge of Power Platform (Power Apps, Power Automate, Power BI). Experience designing integrations using Azure Functions, Logic Apps, Service ...

will also provide mentoring within the team and occasionally support complex 3rd line technical issues, ensuring incidents are resolved professionally and in line with service expectations.???????This is an excellent opportunity to work with modern cloud technologies while continuing to develop your technical skills across a broad infrastructure environment.The … practices , vulnerability management, and compliance controls Develop automation and infrastructure-as-code solutions to streamline operations Provide technical support and mentoring to colleagues and Service Desk teams Support IT integrations and onboarding of new organisations , including due diligence and infrastructure planning Work with third-party providers and vendors ...

Microsoft Dynamics 365 Technical Consultant We’re hiring a Microsoft Dynamics 365 Technical Consultant to work on large-scale enterprise Customer Service and Field Service implementations. This role is ideal for someone who combines hands-on development with solution architecture and integration design. What … integrations Building solutions across the Power Platform (Power Apps, Power Automate) Designing scalable Dataverse data models Leading Azure-based integrations (Functions, Logic Apps, Service Bus) Supporting CI/CD pipelines and managed solution deployments Designing event-driven and API-led architectures Integrating D365 with ERP systems, contact centre platforms ...

leading supplier of wide-format print media, display hardware, and innovative visual communication solutions. With a strong reputation for reliability, product quality, and customer service, Innotech supports print service providers, distributors, and display specialists across the UK, Europe, and North America. The company is known … agility, customer-centric approach, and ability to develop bespoke solutions for key accounts. The Head of International Accounts will play a pivotal role in expanding Innotech’s global footprint and strengthening relationships with international customers and distributors. Innotech is a wholly owned subsidiary of Vink ...

great with people, quick at troubleshooting everyday tech problems, and passionate about getting users back to work fast? We're seeking a proactive, customer-focused IT Support Engineer to join our busy, service-driven team as the first (and often only) point of contact for all IT issues. … resets and Teams glitches to printer setups, new starter laptop builds, and connectivity hiccups all while logging, communicating, and resolving tickets efficiently in Jira Service Management. This is a high-impact, people-first role where your friendly approach, clear explanations, and quick thinking directly improve colleagues' days. Benefits : Working ...

network installation. Role As part of the role, you will: Assist with the installation of cloud and on-premises business telephony systems at customer premises Support the installation of network cabling infrastructure including CAT6 and CAT6a systems Help install and configure wireless networking solutions for business customers Assist with … Provide first-line technical support to customers via telephone, diagnosing issues with telephony and connectivity services Carry out remote programming and configuration changes to customer systems Liaise with field engineers to ensure the ticketing and service system is kept up to date Communicate with customers to provide updates ...

Hours: MondayFriday, 9:00am 5:30pm (37.5 hours per week) Employment Type: Full Time About the Company Our client is a fast-growing Managed Service Provider based in Plymouth. The business was created with a clear vision: to deliver high-quality IT support and services while building a professional … incredibly important, and the business is committed to building a collaborative environment where people take pride in their work and deliver excellent service to customers. As the business continues to grow, they are now looking to add a 2nd Line Support Engineer to the Plymouth office. The Role This ...

days from home Salary: Negotiable dept on exp Are you an experienced IT Support Engineer looking to develop your career in a dynamic, customer-focused environment? We're looking for a talented 1st & 2nd Line IT Support Engineer to join our busy support team in Derby. You'll deliver … high-quality technical support across Office 365, Windows 10/11, Intune, Azure, networking, and hardware systems - ensuring users receive excellent service every time. This is an exciting opportunity for someone who enjoys troubleshooting, problem-solving, and helping people get the best out of their technology. Key Responsibilities ...

solutions for every job, across every sector. We are currently looking for a Mobile Engineer to join our team in Plymouth. Based primarily at customer sites, you will play a vital role in ensuring equipment is maintained to the highest standards, service schedules are adhered to, and customers … both independently and collaboratively to keep operations running smoothly and efficiently. Key Responsibilities Carry out routine servicing, inspections, and maintenance of hire equipment at customer sites Diagnose faults and carry out repairs quickly and effectively Respond promptly to breakdowns, minimising downtime for customers Ensure all equipment service records ...

area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients … repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated ...

Autotask. Working together with accounts team to resolve any invoicing discrepancies/enquiries. Develop and maintain supplier relationships to ensure best support/customer service Oversee the procurement cycle from sourcing to delivery, ensuring compliance with company policies and best practices. Maintain accurate records and reports … procurement activities, including cost analysis, vendor performance, and inventory levels. Customer Order Validation Responsible for entering sales orders, in line with customer order details. Accurately check all customer orders to ensure that all minimum information has been provided by the Sales team including but not limited ...

with CyberClans’ customers regarding security incidents and other related topics. Aid in the development of incident response procedures and playbooks Technical liaison between other service lines including threat hunting, incident response and incident investigation. Contribute to the design and development of defense and response strategies, knowledgebase and playbooks. Monitoring … exploit analysis. Provide analytical feedback on client network traffic patterns. Provide analytical feedback related to malware and other network threats. Accept, manage and update service requests and incidents to ensure contracted Service Level Agreements are met. Guiding, coaching and mentoring analysts who are providing the core SOC functions ...