501 to 525 of 3,096 Customer Service Jobs in the UK

Fire and Security Engineer - Service and Maintenance Location - Northern Ireland Salary - up to £34K DOE Overview: You are a motivated and experienced engineer with extensive knowledge of the fire and security systems industry. As an Engineer on the Support Team, you will carry out routine maintenance and testing of fire and electronic security systems at client premises with troubleshooting … and reactive repairs of security systems including: CCTV, Intruder Alarms, Access Control, Fire & Electrical Responsibilities: - Maintaining Fire/CCTV/Intruder and Access Control systems - Always delivering high calibre customer service - Assist with completion of necessary on-site documentation for customer files - Provide effective emergency call-out cover for security systems (including out of hours rota) - Cover … etc - Confident IT skills in the use of Microsoft office software such as Word and Excel as this is required for completion of reports, timesheets, asset registers etc. - Good Customer service skills as you will be dealing with our high-end clients on a day to day basis - Excellent troubleshooting skills - Ability to work on own initiative - Knowledge More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … reality, leveraging our cutting-edge technology and agile ways of working. Our credit analysts and managers are fully embedded into a product squad alongside Product Managers, Engineers, Designers, Marketers, Customer Researchers, Data Scientists etc. This enables us to solve customer problems in a fast paced and innovative way. How you'll contribute: Lead a team of analysts that More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … reality, leveraging our cutting-edge technology and agile ways of working. Our credit analysts and managers are fully embedded into a product squad alongside Product Managers, Engineers, Designers, Marketers, Customer Researchers, Data Scientists etc. This enables us to solve customer problems in a fast paced and innovative way. How you'll contribute: Lead a team of analysts that More ❯

Early finish on a Friday Responsibilities Include: Acting as the first point of contact for customers, evaluating enquiries and assessing technical and commercial requirements Selecting appropriate products and preparing customer quotations using the in-house software Supporting customer service excellence and coordinating with the External Sales Team and other departments as needed Required skills and attributes; Good … technical sales background and understanding of electrical/mechanical principles would be desirable Ideally, relevant engineering qualifications such as NVQ or BTEC Excellent verbal and written skills and strong customer service skills Proficient IT skills including Microsoft Word, Excel and Outlook (Experience with SAGE200 and Microsoft Dynamics CRM is a plus) If you're interested, please give us More ❯

Responsibilities of the Technical Sales Representative include: Acting as the first point of contact for customers, evaluating enquiries and assessing technical and commercial requirements Selecting appropriate products and preparing customer quotations using the in-house software Supporting customer service excellence and coordinating with the External Sales Team and other departments as needed Required skills and attributes of … technical sales background and understanding of electrical/mechanical principles would be desirable Ideally, relevant engineering qualifications such as NVQ or BTEC Excellent verbal and written skills and strong customer service skills Proficient IT skills including Microsoft Word, Excel and Outlook (Experience with SAGE200 and Microsoft Dynamics CRM is a plus) To apply, please submit a copy of More ❯

Employer description: TruOffice are and outsourced IT managed service provider (MSP), based in Henley on Thames, London and services areas surrounding those locations. As a small firm ourselves, we take care of our customer’s needs personally. One-to-one attention means we take the time to understand what our clients’ business (and personal) motivations are, what their … customers can run a successful business. Overview: We are seeking a driven individual to fill a pivotal role within our team. If you're passionate about delivering the best customer service and enjoy the challenges of working in a dynamic role, then you could be just who we're looking for. You'll work closely with a great … a wide variety of projects. You'll be a key member of our team at the forefront of our technical support lines. Responsibilities: Provide first line support to technical customer queries via phone, email and face-to-face contact. Monitor, investigate and resolve issues where possible. Prioritise and allocate incidents and tasks subject to client SLA's. Ensure all More ❯

Service Desk & Administrative Coordinator Pertemps Aylesbury is currently recruiting for a Service Desk Coordinator to join our client based in Aylesbury. Salary: £27,000 - £35,000 (DOE) Service Desk Coordination - Act as the first point of contact for clients, logging service requests and scheduling engineers. - Scheduled/planned maintenance and emergency callouts as required - Manage and … monitor the Service Management System to ensure all jobs are correctly logged and updated as required - Assign jobs to engineers, track progress, and ensure Service Level Agreements (SLAs) are met. - Communicate job status updates to clients and follow up on completed work to ensure timely and accurate service. - Order parts and liaise with suppliers for service-related … requirements. General Administration - Handle incoming calls, emails, and general correspondence. - Maintain and update company records, files, and documentation to ensure accuracy and compliance with relevant regulations. - Assist with preparing service reports, quotes, and invoices. - Help organise team schedules, meetings, etc - Ensure compliance with industry standards and assist with audit preparation. Requirements: - Previous experience in service desk, scheduling, admin More ❯

annum. As our Business Development Executive, you will support the sales team to proactively win new clients and revenue for the company. To do this the role requires excellent customer service to all clients, prospect clients, internal and external customers. Your responsibilities as our Business Development Executive will include: Supporting the core BDM s including construction and niche … example lapsed introducers, financial brokers, insolvency practitioners, accountants, banks, clients etc What we are looking for in our ideal Business Development Executive Experience proven experience of working in a customer focused environment Full driving licence Skills Numeracy and literacy; IT - Microsoft Office, in particular Excel; planning and organising; Customer service skills and ability to work alone whilst … of flexible benefits, such as gym membership, technology, or health assessments Access to an online wellbeing centre Range of discounts from many businesses 25 days holiday which increases with service and options to buy or sell more Why us? We ve supported small and medium-sized enterprises (SMEs) since 1982 and today we support more than 9000 businesses worldwide. More ❯

customers looking for help to understand or troubleshoot unexpected behaviours or to answer technical questions about the client software and platform.A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case … solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI's potential impact on the function or industry. 2-4+ years customer facing technical support experience Ability to troubleshoot difficult technical issues with ease and complexity Ability to read basic Java/JavaScript code Personal commitment to quality and customer service Demonstrated ability to troubleshoot difficult technical issues Working knowledge of the components in a web applications stack Experience in one (or more) of the following: JavaScript, CSS, HTML, XML Good experience writing or debugging JavaScript (or other object orientated languages) Good experience in using browser debug tools, i.e. F11 tools in IE, Firebug, Chrome developer tools, etc. More ❯

looking for help to understand or troubleshoot unexpected behaviours or to answer technical questions about the client software and platform. A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case … solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI's potential impact on the function or industry. 2-4+ years customer facing technical support experience Ability to troubleshoot difficult technical issues with ease and complexity Ability to read basic Java/JavaScript code Personal commitment to quality and customer service Demonstrated ability to troubleshoot difficult technical issues Working knowledge of the components in a web applications stack Experience in one (or more) of the following: JavaScript, CSS, HTML, XML Good experience writing or debugging JavaScript (or other object orientated languages) Good experience in using browser debug tools, i.e. F11 tools in IE, Firebug, Chrome developer tools, etc. More ❯

as a proactive Shift Engineer in a global Technical Support team, assisting in mentoring and guiding 1st and 2nd line support teams to ensure quick and effective resolution of customer queries. Supporting the Team Lead and play a key role in delivering 24/7 service to the client. HSB Technical's client is an established and well … and take initiative. •Eager to continuously learn and support new systems and services. •Quick to absorb technical knowledge, troubleshoot issues, and clearly explain product functionality over the phone. •Excellent customer service skills, with confidence in both phone and face-to-face interactions. •Determining priorities in an environment where customer demand varies constantly. • Keeping up to date with … Shift workers Qualifications and requirements for the Technical Support Engineer: •Familiarity with MOD systems and equipment support •Hands-on experience with Inmarsat and/or VSAT systems •Knowledge of customer equipment and systems, including: •Maritime satellite equipment (Inmarsat) VSAT systems (Intellian, Seatel, T&T) •Land mobile systems (BGAN, Iridium, Thuraya, GX) IP networking (e.g., CCNA, JNCIA) Desirable Experience •Experience More ❯

variety of queries related to their accounts. Your responsibilities will include: Daily Case Management: Handle a set number of cases allocated to you each day, ensuring timely resolution of customer inquiries. Customer Support: Provide exceptional service by addressing customer queries with attention to detail and professionalism. System-Based Tasks: Engage predominantly in system-based tasks with … a focus on maintaining accurate records and data management. Outbound Calls: Conduct outbound calls as necessary to resolve customer issues and provide updates. Target Achievement: Work diligently to meet set targets while maintaining the highest standards of service. What We're Looking For: To thrive in this role, you should possess: Strong IT Skills: Proficient in using various computer … systems and software applications. Attention to Detail: A meticulous approach to work, ensuring all tasks are completed accurately. Target-Driven Mindset: A commitment to achieving goals and improving service efficiency. Excellent Communication Skills: Ability to convey information clearly and effectively, both verbally and in writing. Why Join Us? Professional Growth: Gain valuable experience in a reputable financial institution and More ❯

to all of its sites. The team is comprised of highly skilled professionals who are dedicated to helping ensure that faculty staff and students receive the highest levels of service and support. We are seeking a motivated and talented Field Support Engineer to join our Clients team. As an IT Support Engineer, you will play a crucial role in … ensuring all of the schools sites receive exceptional on-site support and technical expertise. This role requires a combination of technical skills, customer service, and the ability to work independently. Key Responsibilities: Provide on-site technical support and troubleshooting for Windows desktop and server environments. Configure, maintain, and troubleshoot Microsoft 365 (M365) applications and services. Perform hardware and … upgrades, and repairs as needed. Diagnose and resolve network issues, including LAN and WAN configurations. Collaborate with clients to understand their technology needs and provide tailored solutions. Document all service requests, resolutions, and hardware/software changes. Maintain accurate inventory of hardware and software assets. Ensure compliance with company and client-specific security and data protection policies. Occasional travel More ❯

junior team members in troubleshooting, device administration, and user applications. Coordinate with central SEGA Technology Services teams to ensure seamless service. Manage IT requests and incidents via the IT Service Desk system. Collaborate with vendor support teams for hardware and application troubleshooting. Assist in onboarding new staff with hardware and software setup. Manage offboarding processes, hardware return, and account … deactivation. Maintain accurate hardware inventories and ensure OS patching. Undertake small to medium IT projects to improve efficiency. Create and maintain IT documentation. Provide excellent customer service and manage stakeholder expectations. Support setup of IT/AV equipment for live events. KNOWLEDGE, SKILLS & EXPERIENCE 5+ years' experience in IT support (beneficial but not essential). Supervisory or team … leadership experience (desirable). Strong problem-solving skills and customer service orientation. Interest in latest hardware technology. Proficiency in MacOS and Windows OS, including device management solutions. Experience with user administration (Active Directory, EntraID, Azure, O365). Knowledge of Microsoft 365 suite, Atlassian products, network principles, and security. Experience with helpdesk ticketing systems. Familiarity with Logitech meeting room More ❯

with a track record of driving new business and managing accounts The Role: The overall purpose of the role is new business development, building strong relationships, ensuring quality and service are maintained Managing the sales process from lead generation to closing deals Presenting at the highest level maintaining working relationships with existing clients to ensure exceptional service and … identifying potential new sales opportunities Collaborating with internal teams on behalf of clients/customers to ensure the highest level of customer service Maintaining strong working relationships with existing clients to ensure service levels are achieved and identifying new opportunities for sales Working with the production team to ensure jobs are carried out correctly to brief Requirements … The role requires someone with drive and enthusiasm, drawing on solid print industry experience with excellent print technical skills and strong customer service Proven sales/business development experience in a similar role within the printing industry Track record of winning new business and achieving targets Experienced in the printing trade (essential) Articulate and numerate More ❯

Location: Samsung Experience Store, Edinburgh Salary: £41,000 - £45,000 DOE (20% bonus potential) Are you a dynamic and results-driven leader with a passion for technology and customer service? Do you thrive in a fast-paced environment and love inspiring a team to achieve greatness? If so, we have an exciting opportunity for you! We are looking … you will play a pivotal role in driving the success of the store by aligning with the PRS& Samsung brand and ethos. Your mission will be to deliver exceptional customer service, ensure operational compliance, and introduce Samsung products that enhance customers' connected lives. Core Responsibilities: Health & Safety: You'll lead by example, ensuring the highest standards of health … Samsung values will drive your team's success. Effective Communicator: Your excellent communication and influencing skills will foster commitment and loyalty among your team, customers, and stakeholders. Passionate About Customer Experience: You genuinely care about people, from customers to stakeholders, and strive to deliver an exceptional brand experience to every customer. Adaptability and Commercial Acumen: You can quickly adapt More ❯

of our key public sector clients. This is a high-impact role within afast-paced and dynamic environment, focused on the support, troubleshooting, and continuous improvement. Due to the customer requirements successful applicants must be eligible for high level UK Security clearance and DV. Location: Reading The successful candidate will join a highly skilled team of support engineers providing … infrastructure support. The role will require a flexible working ethic and a pragmatic approach to IT support.Successful candidates will have a second/third line support background and great customer service and communication skills. They will have a keen interest in innovation alongside a willingness to implement new ways of working and automation. Description of Role Responsible for … as part of an obsolescence project(s). Knowledge of Active Directory, Group Policy, DNS, VMware vCenter, VMWare ESXi and Windows PKI, among others. Works without direction and with customer nominated representatives to accomplish assigned tasks. Contributes to design for specific deliverables and assists in the development of technical solutions. Participates as part of a team and maintains good More ❯

+ bonus opportunities Competitive pension, work perks & health scheme, and much more Weekly lunch and learn sessions alongside other social events Looking for Customer Success/Account Management roles in London? Are you data driven, and excited at the prospect of supporting clients with AI based strategic insights? One of London's fastest growing MarTech businesses is on the … lookout for people to join their latest Customer Success cohort. If you're looking for data focused Customer Success jobs in London, apply today! Company profile – Enterprise SaaS/eCommerce Tech Firm In this Customer Success role in London, you will be joining the leading marketing measurement platform for eCommerce brands. They have found product/market … eCommerce brands in the UK and Europe! 2025 is set to be an exciting year for the business as they expand in North America and grow out their leading Customer Success team. Job description – Customer Success Grad Scheme This Grad Scheme offers fantastic professional development and growth from day one. Joining in Customer Success, you will rapidly More ❯

and completing configuration for our existing customers when requested. The role includes managing customers for up to six months onboarding them into Fourth, payroll and pension processing, delivering excellent customer service and daily problem solving. You will be a highly confident and motivated individual with prior experience in Fourth Solutions. This individual will work with our Sales, Project … Management, Professional Services, Solution Consultants and Customer Success teams in every stage of the customer life cycle to provide new and existing customers with a quality implementation. You will work closely with Fourth's prospects and customers understanding their business, payroll and pension implementation to meet their requirements to enable the delivery of their payroll and pension that … works well for each customer creating value and maximising growth opportunities. You will develop a deep understanding of the implementation service and the ability to transform our customers' requirements as well as consulting on best practice within payroll and pension.You will build great relationships and act as an ambassador for the company and our products. The role Payroll More ❯

Habitat ReStore. Manage stock levels and make key decisions about stock control. Use computer systems to record sales figures; for data analysis and forward planning. Ensure standards for quality, customer service, security and health and safety are met, resolving any issues as they arise. Ensure all legal, governmental and licensing requirements are met. Understand and be able to … recruitment and training of Habitat ReStore employees and volunteers in accordance with relevant personnel and safety policies. Manage and motivate teams of volunteers to ensure a high level of customer service and donor relations, in accordance with the relevant safety and personnel policies. Ensure all employees/volunteers understand and can effectively communicate Habitat for Humanity and the More ❯

who can deliver accurate quotations, technical support, and drawing take-offs while supporting both the Profile team and our customers. This role offers a blend of technical, administrative, and customer-focused duties, including CRM updates, assisting with internal sales enquiries, and contributing to the smooth operation of a busy sales office. Key responsibilities: Coordinate and manage customer enquiries … ERP systems: Preferably Axapta, for quoting and order management. Strong technical knowledge: In construction or building products, with the ability to interpret and prepare technical drawings or plans. Proven customer service and communication skills: Particularly in handling technical or sales-related enquiries. Familiarity with CAD or BIM software and the ability to support customers in using technical resources. … Ability to work cross-functionally with sales, customer service, and technical teams in a fast-paced environment. Ideal Candidate: Strong communicator: able to explain technical information clearly and build positive relationships with both customers and internal teams. Problem-solver with a proactive mindset: Take initiative to find solutions, suggest alternatives, and support continuous improvement. Detail-driven and well More ❯

Do you have a strong background in VMWare, Windows Server, AD, O365 and some experience of working on complex infrastructure issues? Are you passionate about technology, with a strong customer service ethos, wanting to work with emerging technologies including Cloud? Infrastructure Engineer/Analyst - About the company Do you want to be part of a successful organisation, that … ensuring effective working across the full range of services provided by the business and liaise with 3rd party suppliers and external contractors, and manage escalated issues logged by the service desk. The role will involve working with technologies such as Virtualisation (VMWare), SAN, Cloud, Windows Server, AD, Exchange, Office365, PowerShell, Networking ( Meraki), Firewalls etc. 3rd Line Engineer/Analyst … vouchers, discounted leisure, and travel scheme. 28 days holiday Hybrid working ( 2 days per week from home) Flexible working hours/compressed hours options Candidates will have a strong customer service ethos and passion for resolving queries to a high stand within SLA's. Candidates will have a broad technical skill set and be keen to look at More ❯

or delays and liaise internally with the Purchasing, Planning and Engineering Team Leaders to progress works to agreed deadlines Accurately input information into our inhouse database systems Handle any customer service issues and complete general administrative duties Respond to Customer questions. Answering incoming/external phone calls Researching the cost of items such as parts and labour. … What we would like from you: Previous experience within a busy customer service department Excellent communication skills and telephone manner Ability to build and maintain strong relationships with customers Problem solver and proactive Ability to use own initiative MUST BE A DRIVER If you are interested in this role, please apply below with your most recent CV. Thank More ❯

DOE Bonus : 20% potential - Up to £70,800 OTE Location: Samsung Experience Store , Stratford Are you a dynamic and results-driven leader with a passion for technology and customer service? Do you thrive in a fast-paced environment and love inspiring a team to achieve greatness? If so, we have an exciting opportunity for you! We are looking … you will play a pivotal role in driving the success of the store by aligning with the PRS& Samsung brand and ethos. Your mission will be to deliver exceptional customer service, ensure operational compliance, and introduce Samsung products that enhance customers' connected lives. Core Responsibilities: Health & Safety: You'll lead by example, ensuring the highest standards of health … resources effectively will be crucial, ensuring budgets are adhered to and optimized across various areas. Deliverables: Shop Floor Excellence: Your focus on shop floor management will ensure a seamless customer experience. Performance Management: You'll observe and track performance metrics across the team, providing valuable insights and feedback. Customer Experience: Delivering a great brand experience will be at More ❯

DOE Bonus : 20% potential - Up to £70,800 OTE Location: Samsung Experience Store , Stratford Are you a dynamic and results-driven leader with a passion for technology and customer service? Do you thrive in a fast-paced environment and love inspiring a team to achieve greatness? If so, we have an exciting opportunity for you! We are looking … you will play a pivotal role in driving the success of the store by aligning with the PRS& Samsung brand and ethos. Your mission will be to deliver exceptional customer service, ensure operational compliance, and introduce Samsung products that enhance customers' connected lives. Core Responsibilities: Health & Safety: You'll lead by example, ensuring the highest standards of health … resources effectively will be crucial, ensuring budgets are adhered to and optimized across various areas. Deliverables: Shop Floor Excellence: Your focus on shop floor management will ensure a seamless customer experience. Performance Management: You'll observe and track performance metrics across the team, providing valuable insights and feedback. Customer Experience: Delivering a great brand experience will be at More ❯