501 to 525 of 8,606 Customer Service Jobs in the UK

Financial Services companies in the world. We are looking for an experienced Desktop Support Engineer to join a team responsible for supporting the local office. Key requirement: high-quality customer service, alongside technical expertise. Expected Technical Experience: Microsoft Windows OS (Windows 10): working knowledge of build, configuration, and registry settings. Desktop hardware architecture. SCCM experience: OS deployment, application More ❯

to reduce paper usage within the business and improve overall productivity. Be a visible leader of the Integration, Alignment and Commercial Team. Be a major influencer over all of Service Delivery, Integration & IT and the wider company as necessary. Be a Subject Matter Expert in the business. Always providing competent support and expert advice to stakeholders across the organisation. … Work with any external third party to help accelerate our drive to deliver consistent and high-quality customer service. Monitor and review project performance, alerting the Project Manager/Programme Manager to any potential areas of concern. Manage the quality of project documentation, ensuring all project products are produced to the high standards expected by the programme. Facilitate the … consider our people our greatest asset. All we ask is that every Team Member take pride in what they do and demonstrate commitment to delivering the highest level of service to both external and internal customers. Therefore, in addition to having all the usual attributes of a great Marlowe Fire & Security employee, such as; a positive attitude, excellent communication More ❯

Fixed Term - Full Time Contract Duration: 36 Months Contracted Hours per Week: 35 Working Arrangements: Onsite Working Closing Date : 29-Jun-2025, 10:59:00 PM Disclosure and Barring Service Requirement: Not Applicable. The University At Durham University, we are proud of our people, because they are at the heart of our globally outstanding institution, which is a key … the terms and conditions of the apprenticeship, the post-holder will be required to complete training on a weekly basis towards the Information Communications Technician - Level 3 qualification IT Service Desk Working Hours: The first year of the apprenticeship will be working on the IT Service Desk, the hours of service are currently from 8:00 am … to ensure that all duties are covered. Occasional evening and weekend work may also be required, including cover at the Queens Campus (Stockton). Annual Leave Restriction for IT Service Desk Staff: During the start of the academic year period (Final week of September & First week of October) there is a 2-week annual leave restriction in place to More ❯

external community. Required Qualifications Bachelors or Masters degree in business, finance, engineering, or another relevant field OR enough experience in lieu of degree • Process improvement and facilitation experience essential • Customer Service/Success Experience essential • Project management experience essential • Demonstrated knowledge, expertise, and experience with designing and implementing large scale transformation process improvement solutions, using one or more … direction setting. • Ability to lead and coach/develop others in setting direction, strategy and executing problem-solving. • Strategic and forward thinking with the ability to drive optimization • Excellent customer relationship management (with understanding of business culture) - including communication, (written & verbal) change management and ability to influence and adjust at any level of the organization • Excellent presentation delivery, and More ❯

equipment and command-line configuration is highly desirable. Experience supporting or administering Microsoft Azure (e.g., virtual machines, storage, Active Directory, networking, security groups). Experience in a Support/Service/Helpdesk environment with exposure to SLA-based ticketing systems. Excellent problem-solving, analytical, and communication skills. Ability to work independently and collaboratively as part of a high-performing … team, we make it our mission to reduce complexity and work in partnership with you towards a common goal, developing quality technology solutions which add real value to your customer relationships. Make an application to join the team! Our team is as much about our people as it is our customers and business partners. Our fantastic #oneteam mentality has … allowed us to continue delivering phenomenal service to our customers in a predominantly remote based environment We want associates with a strong desire to succeed. We offer a competitive base and benefits package. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Information Technology Industries IT Services and IT Consulting Referrals increase More ❯

of various alternatives and take appropriate actions to restore services in the event of system outages Ability to explain the technical implications of various alternative solutions to management Strong customer service orientation, proven dependability, promptness, and a solid attendance history Ability to perform in a highly motivated, self-directed, and well-organized manner to handle multiple assignments concurrently. … services for the connected world. Our lifestyle and housing solutions help leading brands grow revenue, manage risk and provide a great experience for their customers. We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles and homes. Assurant is a proud member of the Fortune 500, with decades of More ❯

. MS Windows desktop operating systems. Support and maintenance of IT hardware including desktops, laptops, tablets and class display screens. Experience of supporting the Adobe Creative Suite. Demonstrable exceptional customer service/people skills. Demonstrable ability to create and maintain high quality documentation for technical team and end users. Demonstrable knowledge of Data and Cyber Security best practice. More ❯

Identify areas of opportunity to reduce paper usage within the business and improve overall productivity. Be a visible leader of the Integration, Alignment, and Commercial Team. Influence all of Service Delivery, Integration & IT and the wider company as necessary. Be a Subject Matter Expert in the business. Provide competent support and expert advice to stakeholders across the organization. Work … with any external third party to help accelerate our drive to deliver consistent and high-quality customer service. Monitor and review project performance, alerting the Project Manager/Programme Manager to any potential areas of concern. Manage the quality of project documentation, ensuring all project products are produced to high standards. Facilitate the governance process, ensuring questions are raised … Vehicle Allowance – subject to candidate preference and location. Royal London Pension. Life Assurance 4x Salary. Paid Holidays plus Bank Holidays. Additional Day holiday for each full year of completed service (up to 25 days). Additional Birthday Holiday. Paid Candidate Referral Scheme – up to £1,000 per referral, unlimited referrals. Mental Health & Well-being Scheme. Employee Recognition Scheme. Development More ❯

take a flexible, agile approach to working patterns. As a team we agree together on the best working arrangements that will enable each of us to provide exceptional client service, to collaborate and connect with colleagues, and to achieve the right home/work balance. As a Firm we are committed to supporting our people across all levels to … 1st/2nd line support analyst based in our Exeter office. The ideal candidate will have the following skills and experience: Skills Self-motivated and enthusiastic about IT and customer service Be able to work as part of a team, but at times to work under your own initiative Experienced with hardware/software installation, configuration, and repair More ❯

IT Support Technician (1st/2nd Line) - London I am looking for an IT support professional with exceptional customer service skills to join a London based client. This is a global company and the role is supporting around 400 users across different time zones. This role is five days a week in the office near Blackfriars and is More ❯

external community. Required Qualifications Bachelors or Masters degree in business, finance, engineering, or another relevant field OR enough experience in lieu of degree • Process improvement and facilitation experience essential • Customer Service/Success Experience essential • Project management experience essential • Demonstrated knowledge, expertise, and experience with designing and implementing large scale transformation process improvement solutions, using one or more … direction setting. • Ability to lead and coach/develop others in setting direction, strategy and executing problem-solving. • Strategic and forward thinking with the ability to drive optimization • Excellent customer relationship management (with understanding of business culture) - including communication, (written & verbal) change management and ability to influence and adjust at any level of the organization • Excellent presentation delivery, and More ❯

manage and prioritize support requests effectively, while maintaining a focus on business needs, is essential to succeed in this role. Requirements Strong communication skills, both verbal and written Proven customer service experience Familiarity with Microsoft desktop operating systems (Windows 11) Experience with network infrastructure setup and configuration Enterprise AV system support Enterprise encryption support Knowledge of Microsoft Active More ❯

initiatives Drive infrastructure automation and continuous improvement Manage relationships with vendors and technical partners Vendor & Contract Management: Manage third-party Linux support contract and contractor relationships Define and monitor service level agreements Ensure contractor compliance with company security policies Review and approve contractor work Manage vendor performance and escalations Security & Compliance: Act as primary point of contact for parent … and management Budget planning and control Risk management Audit response and compliance Strategic planning Vendor management Cost-benefit analysis Interpersonal: Strong communication skills Stakeholder management Team collaboration Conflict resolution Customer service orientation Ability to bridge technical and scientific domains Leadership: Technical leadership Project management Mentoring and knowledge transfer Change management Strategic thinking Impact Metrics: Success in this role … be deemed the sole property of AskBio unless the agency was engaged by AskBio Talent Acquisition team to recruit for that position. All agencies must have a prior executed service agreement with AskBio prior to any search engagement. If a candidate who was submitted outside of the AskBio agency process is hired by AskBio, no fee or payment of More ❯

C or above)/NVQ Level 3/ONC in Business Management Full driving licence IT and Analytical Experience IT skills - Substantial experience In Microsoft Excel/365 Excellent customer service and people skills PowerBI reporting Desirable Qualifications: BTEC Data Analyst Qualification Relevant experience in a similar Analyst role Experience of working with and querying SQL Databases Experience More ❯

equipment Assisting with troubleshooting, repair, and maintenance of integrated AV systems Working with the manager to recommend and implement enhancements to technical setups, workflows, and processes for improved AV service delivery Client-excellence Service Collaborating with Concierge and technology peers to monitor, assign, and support AV and technical requests, meeting regularly to plan, implement, and improve services Serving … knowledge of IP, SIP, and ISDN video conferencing protocols College degree or equivalent work experience Strong multitasking abilities and capable of working in a fast-paced environment Excellent communication, customer service, follow-up, and organisational skills Exceptional problem-solving, troubleshooting, and analytical skills with a creative approach Ambitious, motivated team player who can grasp new concepts quickly Detail More ❯

Diagnose and troubleshoot technical issues at T3 and T4 levels, while assisting T1 and T2 teams with escalated tickets. Collaborate with team members to resolve tickets, ensuring SLAs and customer service standards are met. Maintain clear communication with clients and the team about problem-solving progress. Contribute to the knowledge base with documentation for recurring support issues. Implement More ❯

vendors. Ensure disaster recovery (DR) and business continuity planning (BCP) strategies are in place and tested regularly. Preferred Experience and Skills Minimum three years' experience in IT support and customer service-focused environments. Professional manner with excellent communication and telephone etiquette; able to interact with all levels within the firm. Ability to work under pressure with an analytical More ❯

that included direct reports and annual review cycles. Strong technical knowledge of servers, operating systems, networking, and database technologies. Demonstrated skills and aptitude for training and mentoring others. Excellent customer service, written and oral communication skills. Weekend and off hours support is required. Bachelor’s Degree in Computer Science or related technology discipline. Preferred Financial markets, trading and More ❯

Occasionally travel to different hubs within London for a day What skills do you need to be an IT Support Analyst? The ability to work independently on Desktop Support Customer service expertise Desktop Support in a Windows 10/11 environment Solid experience with both Windows & MacOS Experience working in an SME environment Office 365/Azure admin More ❯

initiatives Drive infrastructure automation and continuous improvement Manage relationships with vendors and technical partners Vendor & Contract Management: Manage third-party Linux support contract and contractor relationships Define and monitor service level agreements Ensure contractor compliance with company security policies Review and approve contractor work Manage vendor performance and escalations Security & Compliance: Act as primary point of contact for parent … and management Budget planning and control Risk management Audit response and compliance Strategic planning Vendor management Cost-benefit analysis Interpersonal: Strong communication skills Stakeholder management Team collaboration Conflict resolution Customer service orientation Ability to bridge technical and scientific domains Leadership: Technical leadership Project management Mentoring and knowledge transfer Change management Strategic thinking Impact Metrics: Success in this role More ❯

Engineer to join our team in London. The successful candidate will provide technical desktop support across London and EMEA offices, ensuring a seamless IT experience and delivering top-tier customer service. Experience supporting C-suite clients in an agile ITIL environment is preferred. We are looking for a self-starter who demonstrates proactive IT management. Main Responsibilities Handle IT … conferencing systems. Collaborate with internal support teams and external providers to resolve issues across EMEAPAC. Possess high-level knowledge of hardware, software, security, networks, storage, and some understanding of Service Desk processes. Experience with problem and change management processes. Contribute to process and procedure improvements. Extensive experience with ServiceNow ITSM, including incident, request, and CMDB management. Guide users on More ❯

Desktop Support Engineer to join our friendly Yeovil-based IT team and play a key role in keeping Old Mill running smoothly. If you enjoy problem-solving, delivering great customer service, and helping people make the most of their tech, this could be the perfect fit. This is a fully office-based role, so you'll be right More ❯

Understand technical requirements for Salesforce Automation, Microsoft Exchange, SQL Server, Active Directory, and IIS. Communicate effectively to promote system benefits and training. About you: Successful candidates will have: Excellent customer service, attention to detail, and tact. Strong MS Office skills, especially Excel, Word, Outlook, PowerPoint. Ability to plan, multi-task, and prioritize. Teamwork, communication, and organizational skills. Ability More ❯

family values; we treat everyone with honesty, respect and kindness while nurturing our teams to deliver excellence. We believe in making people smile. Purpose of Position: To provide excellent customer service and an efficient and proactive administrative and technical support for all MB IT and application systems, working closely with third-party suppliers and actively participate in the More ❯

family values; we treat everyone with honesty, respect and kindness while nurturing our teams to deliver excellence. We believe in making people smile. Purpose of Position: To provide excellent customer service and an efficient and proactive administrative and technical support for all MB IT and application systems, working closely with third-party suppliers and actively participate in the More ❯