Customer Service Jobs in the UK

551 to 575 of 3,049 Customer Service Jobs in the UK

Solution Architect - Customer Service

Birmingham, Staffordshire, United Kingdom
Hybrid / WFH Options
Kerv Digital for Digital Transformation
Solution Architect Salary: competitive depending upon experience + benefits Where the job is based: hybrid (home-based & working with Kerv Digital office/customer site visits as required) UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ Who we are: Dive into a world where technology meets innovation. At Kerv Digital, we're not just another tech company. … we are looking for: All backgrounds will always be considered and experience here is far more important, but we're specifically interested in Dynamics 365 and even more specifically, Customer Service. Required Experience: Dynamics online architecture, customisation and low-level implementation; for this role specific experience and knowledge in Customer Service is needed with the rest of … if the work gets done, you can work when and wherever you want. A healthy approach for most of our teams seems to be splitting three ways between home, customer sites and the office. Awesome Environment - all of our employees will tell you that we foster an easy going environment, are experts at what we do and care deeply More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Safety & Security Engineer

London, United Kingdom
North SP Group Limited
fun. We build meaningfully, we think bigger, and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer's point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect. At North, we know and value the power … team is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will report to the Southern Regional … gateways & sensors, Fire and Intruder Alarms systems, Public address & Voice Alarm systems. Retrofit upgrades/extensions to existing systems as part of remedial works packages. Provide high levels of customer services. Understanding site plans, to allow installs to take part based on site survey documentation. Complete documentation in line with company standards. Work within strict H&S guidelines. Advise More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Safety & Security Engineer - CCTV, Access Control , Intruder Alarm

London, United Kingdom
North SP Group Limited
fun. We build meaningfully, we think bigger, and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer's point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect. At North, we know and value the power … team is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will report to the Southern Regional … gateways & sensors, Fire and Intruder Alarms systems, Public address & Voice Alarm systems. Retrofit upgrades/extensions to existing systems as part of remedial works packages. Provide high levels of customer services. Understanding site plans, to allow installs to take part based on site survey documentation. Complete documentation in line with company standards. Work within strict H&S guidelines. Advise More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior E-Commerce Manager - Warner Bros. Studio Tour London, the Making of Harry Potter (WBSTL)

London, United Kingdom
Warner Media, LLC
tech. This role involves executing digital marketing initiatives such as SEO, SEM, email campaigns, and social media to drive traffic and sales, as well as analysing performance data and customer behaviour to identify growth opportunities. You'll develop and implement e-commerce strategies to boost online sales and enhance the customer experience, optimise the website for usability and … profit Your Role Accountabilities Regularly update product information, images, and descriptions to ensure accuracy, appeal, and consistency. Plan and execute seasonal and promotional campaigns to increase sales and boost customer engagement. Analyse customer behaviour and trends to identify growth opportunities and areas for improvement. Monitor website functionality and handle troubleshooting issues with the e-commerce platform, including technical … problems and user experience challenges. Coordinate with logistics and fulfilment teams to ensure timely and accurate order processing and delivery. Collaborate with customer service teams to ensure seamless customer services, high customer satisfaction, and resolve issues quickly through the online store. Analyse data from Google Analytics, CRM systems, and other tools to monitor site traffic and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Technician

Sheffield, South Yorkshire, England, United Kingdom
YOUnique Recruitment
the following skills: Key Skills & Experience 6 months or 1+ years of solid commercial IT support experience or a passion for IT demonstrated by having IT qualifications and good customer service and team working skills. The following knowledge in IT support would be good to have: Windows 7 and 10, Active Directory, DNS and DHCP. Excellent customer service skills including dealing with different types of customers including good face to face skills, dealing with customers over the phone and by email and remotely. A driving licence and car is essential for this role, as there will be travel to different sites within the Sheffield area. Company Benefits 25 days per year + Bank Holidays More ❯
Employment Type: Full-Time
Salary: £24,000 - £26,000 per annum
Posted:

Contracts Delivery Manager

England, United Kingdom
SSE plc
delivery of critical infrastructure projects across overhead networks up to 132kV. You will collaborate with design teams to shape project plans that are cost-effective, timely, and aligned with customer and regulatory expectations. You will also lead and coordinate with trusted external contractors to ensure exceptional performance and service delivery. As a valued member of the Construction, Maintenance … training and authorisation, and manage team capability, availability, and welfare. - Continuous Improvement & Commercial Accountability - Identify improvement opportunities, manage budgets efficiently, and implement actions to enhance productivity, cost-effectiveness, and customer satisfaction. You have: - Utility & Operational Expertise: 132/33kv overhead line tower experience and a strong background in contract partner management and operational delivery. - Commercial & Regulatory Awareness: Solid understanding … operations, revenue generation, price control frameworks, and regulatory standards - Cross-Functional Business Knowledge: Appreciation of how different business functions interrelate, alongside a strong grasp of local business plans and customer service strategies. - Technical & IT Proficiency: Hands-on technical knowledge of electricity distribution or related sectors, supported by competent IT. - Leadership & Personal Attributes: Effective communicator and decision-maker with More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

EPOS & Office Administrator

Harrogate, North Yorkshire, Yorkshire, United Kingdom
Equals One Ltd
to:- Manage and maintain the EPOS system including product uploads, pricing changes and general stock management Provide daily, weekly and monthly reports to key personnel on business performance Provide customer service and support to stores Monitor stock movement and store cash flow Liaising with suppliers on upcoming and current product information Any additional tasks as requested Requirements: Strong … customer service skills and attention to detail Strong IT skills including a good working knowledge of Microsoft Office suite, particularly Excel. Experience with EPOS systems or product databases preferred but not essential (training provided) Ability to work independently and manage time effectively Previous office experience essential In return for your hard work, we offer a generous staff discount More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Customer Service Coordinator

CF31, Bridgend, Bridgend county borough, Mid Glamorgan, United Kingdom
Exponential-e
Nights, followed by 4 days off Your new role: Be the first point of contact for Exponential-e customers Responsible for managing and owning support tickets and driving customer issues through to resolution either internally or via suppliers Provide 1st and 2nd Line remote desktop support to other Exponential-e customers, when required What you’ll need to succeed … Strong customer service focus with excellent verbal and written communication skills Proven problem solver with strong analytical and trend analysis skills Positive and professional attitude What we offer: Career progression opportunities Dedicated Learning and Development team and access to a range of training, courses and certification support Comprehensive benefits including on-site cafe with free barista coffee, birthday More ❯
Employment Type: Permanent
Posted:

ICT Service Desk Analyst (1st line)

Manchester, Lancashire, United Kingdom
The Parliamentary and Health Service Ombudsman
UK Government. We look into complaints where someone believes there has been injustice or hardship because an organisation has not acted properly or fairly or has given a poor service and not put things right. Our service is free for everyone. About the role We are looking for an enthusiastic ICT First Line Service Desk Analyst, with … front line experience of end user support to join our ICT team. Reporting to the ICT Service Desk Team Leader, you will be responsible for logging, resolving and escalating a range of ICT incidents and service requests as well as systems and event monitoring tasks and end-user device management. You will deal with enquiries raised over the … telephone, self-service or face to face ensuring all incidents and service requests are captured and progressed and resolved to the highest quality. You will have: •A passion for customer service with fantastic communication skills. •A friendly and enthusiastic manner and a commitment to quality service. •Experience of working in an ITIL aligned support environment. •A More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Engineer (Pneumatic Automation)

Milton Keynes, Buckinghamshire, South East, United Kingdom
Ernest Gordon Recruitment
+ On the Job Training + Career Progress + Personalised Progression Are you an Engineer with mechanical or technical design knowledge, looking to come off the tools into a customer and client facing role, looking to take the next step in your career with an industry leading worldwide pneumatic automative company, looking to expand their business and add to … in the pneumatic automation industry, valuing their employees above all else by offering great benefits and clear routes for progression. In this role you would be responsible for offering customer support over the phone on products and equipment, diagnosing any problems and issues as well as training on new pneumatic automative products and parts. The ideal Technical Support Engineer … and returns for products and equipment Ability to understand and learn about new products The Person : Mechanical design engineering background or similar, such as HNC degree Good communication and customer service skills Looking for grow and develop their career Keywords : Engineer, Technical Support, Pneumatics, Automation, Customer Service, IT, Milton Keynes, Leighton Buzzard, Bedford Reference : 20762 If More ❯
Employment Type: Permanent
Salary: £45,000
Posted:

Technical Support Engineer (Hydraulics/Pneumatics)

Milton Keynes, Buckinghamshire, South East, United Kingdom
Ernest Gordon Recruitment
+ On the Job Training + Career Progress + Personalised Progression Are you an Engineer with mechanical or technical design knowledge, looking to come off the tools into a customer and client facing role, looking to take the next step in your career with an industry leading worldwide pneumatic automative company, looking to expand their business and add to … in the pneumatic automation industry, valuing their employees above all else by offering great benefits and clear routes for progression. In this role you would be responsible for offering customer support over the phone on products and equipment, diagnosing any problems and issues as well as training on new pneumatic automative products and parts. The ideal Technical Support Engineer … and returns for products and equipment Ability to understand and learn about new products The Person : Mechanical design engineering background or similar, such as HNC degree Good communication and customer service skills Looking for grow and develop their career Keywords : Engineer, Technical Support, Pneumatics, Automation, Customer Service, IT, Milton Keynes, Leighton Buzzard, Bedford Reference : 20762 If More ❯
Employment Type: Permanent
Salary: £45,000
Posted:

Trainee FTTP Fibre Engineer

United Kingdom
Kelly Rail
Installation Engineers to join our expanding team. The successful candidate will be working on our Openreach contract. Responsibilities: Working on the Openreach One Fibre Network providing Fibre connectivity to Customer premises Working at heights and in the underground network Splicing fibre and testing at multiple points throughout the installation Working as an individual and as a part of team … be able to adapt to working in an outdoor environment all year round. Able to follow complex work instructions using smart devices and technology. Experience in working in a customer service role. Organised with an analytical approach to problem solving. Able to prioritise in a busy work environment. Comfortable with heights up to 15m. Attention to detail. Have … Group: Established in 1985 to support the emerging UK cable television market, Kelly Group has diversified to meet the needs of our clients. With over 35 years' experience and customer service at the heart of our business, Kelly Group is renowned for building networks in collaboration with several major leading telecommunication service providers, delivering innovative multi-functional More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Project Manager / Delivery Lead OFS and CX

Reading, Berkshire, England, United Kingdom
Hybrid / WFH Options
Lorien
a 12 month initial contract, inside IR35. Role Purpose Lead the delivery of business and technology change initiatives with a joint focus on Oracle Field Services (OFS) and Oracle Customer Experience (CX) solutions, ensuring operational improvements and enhanced customer journeys across business units. Key Responsibilities End-to-end delivery ownership of Oracle OFS and Oracle CX projects, across … both business and technology streams, with a focus on customer journeys and operational improvements. Lead planning, resource management, and stakeholder engagement to ensure on-time, on-budget delivery of Oracle OFS and CX capabilities. Manage third-party suppliers and internal teams through all phases of project delivery, ensuring alignment to both field operations and customer engagement strategies. Facilitate … adoption of OFS and CX functionality, driving business process improvements and ensuring business readiness for both operational and customer-facing teams. Ensure adherence to agreed project delivery methodologies, governance, and reporting standards, supporting seamless integration of OFS and CX solutions. Drive business-related change, including optimising business processes to support operational efficiency and enhanced customer experience. Support the More ❯
Employment Type: Contractor
Rate: £575 - £617 per day
Posted:

Sales Support

Attleborough, Norfolk, England, United Kingdom
Service Service Employment Agency Limited
Have you recently finished college or university and are looking to move into the world of sales and proactive customer service? Or are you currently working in customer service or telesales and looking for a new challenge? Our client is a world-class technology distributor of consumer, business and enterprise products from a mixture of established … and a willingness to learn. You need to be organised and a strong communicator. The role will suit someone who is IT-literate with drive and enthusiasm and excellent customer service. Ideally you will have some commercial awareness of margins and sales, the ability to absorb new information quickly and a determination to achieve targets. This is a great More ❯
Employment Type: Full-Time
Salary: £23,800 - £25,800 per annum
Posted:

Salesforce Analyst

Lincoln, Lincolnshire, East Midlands, United Kingdom
pib Group
your skills are valued, your ideas matter and your development and growth is priority? At HomeLet, we are on a mission.to revolutionise the tenant referencing landscape and create unforgettable customer experiences for all the right reasons. We need talented passionate people who care about customers to make that happen. With over 30 years in the industry, HomeLet is one … a million tenants over the last three years! Why work with us: Competitive salary Up to 30 days holiday allowance with the option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our … growing team. As a Salesforce/HubSpot Analyst, you will be responsible for optimizing our CRM systems, ensuring data accuracy, and leveraging advanced features to improve sales, marketing, and customer service processes. You will work closely with cross-functional teams to analyze and report on CRM performance, implement process improvements, and ensure effective use of Salesforce and HubSpot More ❯
Employment Type: Permanent
Posted:

Principal - Enterprise Applications - UK

London, United Kingdom
Infosys Limited
your clients that definitive edge over their competition or enable them to become undisputable cost leaders synthesizing E2E processes running across planning, sales, procurement, manufacturing, warehousing, transportation, plant maintenance, customer service etc. building solution roadmaps for your customers transformation journey riding on SAP best practices, solutions across SAP S/4HANA, SaaS LoB solutions, other products like SFDC … due diligences, transformation workshops guiding and supporting your customers to build a business case for the transformation initiatives for your area driving engagement directly with the business on the customer side and speaking their language realizing business blueprints, Proof of Concepts, transformation plans, change impacts and learning content moderating large workshops across business domains like procurement, manufacturing, finance etc. … products participating in product roadmap discussion with partners like SAP, Microsoft etc. in delivering joint synergy and value to your customers providing an independent point of view to the customer based on your experience and product roadmaps from SAP and other software vendors Job description Role - Principal, Enterprise Application Technology - SAP S/4HANA, EWM, TM, Business AI, BTP More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Digital Asset Coordinator

London, United Kingdom
Hybrid / WFH Options
Icpnet
You will also manage user queries and assist in creating reports. You are responsible for various content-related activities. This role supports a global company where attention to detail, customer service, governance, and support are crucial. The primary focus will be on ensuring seamless day-to-day delivery, executing against processes, and fostering collaboration. A proficient team player … functioning Ensure timely delivery of assets into the DAM platform Participate in training to ensure alignment with organizational goals Help create a productive and positive work environment Provide exceptional customer service to the client and their vendors Understand asset rights/usage/restrictions and compliance to ensure asset safety Process Improvements: Execute against documented workflow and processes. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Lead Generation Administrator

Camberley, Surrey, United Kingdom
Techwaka
We are looking for an enthusiastic customer focused individual to join our Mortgage processing team, as part of our Mortgage Club in our Camberley Office. As an Client Relationship Specialist, you will be working in a fast paced, client focused environment, generating opportunities for mortgage consultants, managing inbound lead flow and distribution, managing renewal activity and providing exceptional post … through phone calls, emails and other communication methods Update a database of leads and prospects for future reference Collaborate with sales to assist with effective lead generation Provide exceptional customer service to clients Manage and prioritise multiple tasks and projects to meet deadlines Ability to work across other business departments and assist with other tasks as required Skills … and Experience required to be a Client Relationship Specialist Being driven and self-motivated. Good telephone manner, strong relationship building and customer service skills. Ability to use your own initiative and problem solve quickly and efficiently. Outstanding communication skills at all levels, both written and verbal. IT literate (MS Office, Excel and Outlook). Benefits Competitive starting basic More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Ansul Install Engineer

London, United Kingdom
Hybrid / WFH Options
Marlowe Kitchen Fire Suppression
Engineers with a great work ethic and attitude to personal and professional development To be successful in this role you will need to have energy and drive, providing outstanding customer service to our new and existing clients. Key Skills & Experience Required Installation of Ansul R102 and Piranha systems in threaded and crimp fittings throughout the UK. Maintenance of … The role will be based remotely working in the field Collaborating with customers to understand their specific requirements and ensuring the systems are installed and functioning correctly. Conducting regular service visits to inspect, test, and maintain the systems. Identifying and resolving any issues or malfunctions promptly and efficiently. Keeping up-to-date with relevant British Standards and regulations. Providing … exceptional customer service and building strong relationships with clients. Who we're looking for As well as having all the usual attributes of a great Marlowe Kitchen Fire Suppression employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team For this specific More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Delivery Coordinator

Manchester, North West, United Kingdom
Walsh Employment
transactions between trading partners, helping to enhance efficiency, reduce costs, and promote sustainability. Trusted by some of the biggest names in the sector, they are passionate about innovation, exceptional customer service, and delivering reliable solutions to the construction community. Key Requirements We are looking for an organised and proactive Delivery Coordinator with strong communication and multitasking skills. You … will thrive in a fast-paced environment, managing multiple priorities whilst maintaining a high standard of customer service and operational excellence. Must-have skills and experience: Proven administrative support experience, including scheduling customer meetings, preparing reports, and maintaining accurate documentation. Strong communication skills confident liaising with customers, stakeholders, external partners, and internal teams to ensure smooth project … such as meeting minutes, status reports, and delivery plans. Highly organised, with the ability to work efficiently with multiple departments and to tight deadlines. Comfortable and confident in a customer-facing role . Role & Responsibilities As a Delivery Coordinator, you will play a key role within the operations team, managing all areas of the delivery function to ensure a More ❯
Employment Type: Contract
Rate: £30,000
Posted:

Support Engineer, 1st / 2nd Line, Office 365, Windows Server, COR7247

Oxford, Oxfordshire, South East, United Kingdom
Corriculo Ltd
either for someone looking for their first entry-level role in IT, or an already established Support Analyst! The Support Engineer Role The Support Engineer, will join a busy service desk, working within a Microsoft environment. The Support Engineer will provide 1st/2nd line technical support to an impressive client base, troubleshooting desktop, server and network issues. The … The Support Engineer will join an innovative IT consulting company dedicated to providing exceptional solutions. You'll be part of a supportive team committed to professional development, delivering outstanding customer service, and exceeding client expectations. Small but mighty, this company offers numerous opportunities for involvement in exciting projects. Our client is committed to diversity and strives to create … your initiative to solve the problem when you don't know! Ideally, you might have experience including: Experience providing 1st/2nd line support in a Microsoft environment Previous customer service experience, even if this isn't from an IT setting Experience with Office365, Windows Server, Active Directory and Exchange Full UK driving license If you're looking More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Automation Engineer (Off the Tools)

Milton Keynes, Buckinghamshire, South East, United Kingdom
Ernest Gordon Recruitment
+ On the Job Training + Career Progress + Personalised Progression Are you an Automation Engineer with mechanical system design knowledge, looking to come off the tools into a customer and client facing role, looking to take the next step in your career with an industry leading worldwide pneumatic automative company, looking to expand their business and add to … in the pneumatic automation industry, valuing their employees above all else by offering great benefits and clear routes for progression. In this role you would be responsible for offering customer support over the phone on products and equipment, diagnosing any problems and issues as well as training on new pneumatic automative products and parts. The ideal Automation Engineer would … have come from a mechanical design engineering background or similar, with experience building machines, looking to come off the tools in a customer facing role. The Role : Providing technical support to customers and clients over the phone and via email Processing new requests and returns for products and equipment Ability to understand and learn about new products The Person More ❯
Employment Type: Permanent
Salary: £45,000
Posted:

UI/UX Designer

London, United Kingdom
Trip.com
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Group is a leading global travel service provider comprising of Ctrip, Skyscanner, and Qunar. Across its platforms, Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four Customer Service Centres … for established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online … Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events. Click the link to learn more about What makes Group a leading global travel service provider? Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish! Find out more job opportunities at More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support (Mechanical/Machines)

Milton Keynes, Buckinghamshire, South East, United Kingdom
Ernest Gordon Recruitment
Pension + On the Job Training + Career Progress + Personalised Progression Are you an Engineer with mechanical system design knowledge, looking to come off the tools into a customer and client facing role, looking to take the next step in your career with an industry leading worldwide pneumatic automative company, looking to expand their business and add to … in the pneumatic automation industry, valuing their employees above all else by offering great benefits and clear routes for progression. In this role you would be responsible for offering customer support over the phone on products and equipment, diagnosing any problems and issues as well as training on new pneumatic automative products and parts. The ideal Mechanical Design Engineer … would have come from a mechanical design engineering background or similar, with experience building machines, looking to come off the tools in a customer facing role. The Role : Providing technical support to customers and clients over the phone and via email Processing new requests and returns for products and equipment Ability to understand and learn about new products The More ❯
Employment Type: Permanent
Salary: £45,000
Posted:

Service Delivery Manager

Scotland, United Kingdom
Sword Group
solve business problems, working in partnership with our clients to help in achieving their goals. About the role: Act as the primary contact and ensure the highest levels of customer satisfaction is maintained Preparation of Service Reports and customer presentations Organise regular Customer Service Reviews and meetings Retain accurate documentation in adherence to the Sword … Quality Management System Act as customer point of contact for designated accounts Support Event Management requirements when required Support the Incident Manager role for all major Incidents impacting the allocated customer base Demonstrate a strong sense of urgency in meeting customer needs SLA Management Liaise with Sword operational support to ensure SLA objectives are achieved ITIL focused More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer Service
10th Percentile
£23,504
25th Percentile
£25,087
Median
£28,000
75th Percentile
£36,250
90th Percentile
£53,123