551 to 575 of 1,251 Customer Service Jobs in the UK

with minimal travel Up to £75,000 DOE Plus Benefits Permanent - Full Time Reporting to: The Managed Services HCM Practice Lead. Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: For over 15 years, weve built … customers solutions end-to-end - turning trust into lasting value. From analysing and optimising business processes, to delivering tailored SAP implementations, through to ongoing service and system maintenance - we ensure excellence at every stage. Collaboration is at the heart of what we do. We work closely with our internal ...

Utilising Company CRM and other client management tools. Collaboration & Coordination Coordinate with internal departments such as technical support, operations, and purchasing to ensure seamless service delivery. Attend remote and onsite client meetings independently or alongside Relationship Managers as required. Act as a liaison between clients and internal teams … align and enhance service delivery. Sales & Opportunity Development Support Relationship Managers in identifying opportunities to promote Tridents products and services. Assist in preparing proposals, raising quotations, and managing tenders. Proactively identify growth opportunities within existing accounts. Administrative Support Maintain accurate and up-to-date client records, including managing, reviewing ...

major transformation with the marrying of these two innovative companies. Joining a startup deeply invested in technology with Capital One's entrepreneurial spirit and customer-first, tech-led culture, creates an environment where engineers can continue to disrupt the status quo to develop best-in-class customer experiences … knowledge when necessary. If you think innovatively, and like to embrace bleeding edge technology, with a pragmatic approach, you will enjoy working here. The service we offer and build upon is unlike anything ever built before, and our product is rapidly evolving. Velocity Black is our core product, built ...

business lead the way in powering secure and sustainable business connections through digital and physical channels. Job Description We are recruiting for our next Customer Experience Advisor. Our Customers are extremely important to us, and we currently have a customer satisfaction rate of 97%. We pride ourselves … future You’ll provide first level support for all customers via telephone, email and live chat. You’ll be supporting and resolving customer queries relating to our website, our services, customer accounts, payments and much more. You’ll take ownership of the resolution of the queries, liaising with ...

with a leading organisation within the legal sector who are seeking a 1st Line Support contractor to provide some additional BAU support to their Service Desk. This 1st Line Support role will require previous experience within IT Support, and will involve providing both remote and onsite support … Microsoft environment. The successful candidate will be committed to delivering excellent customer service. Key skills & responsibilities for the 1st Line Support: 1st Line/Service Desk Support – in a Windows/Microsoft environment. Windows 10/Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony ...

Company Description Warrens offer a comprehensive logistics and warehousing service, primarily focused on the needs of major retailers and bakeries. At Culina Group we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued … Warehouse and Customer. Working hours: Monday-Friday, 8am-5pm. Salary: £29,155 per annum. Key Duties of a Stock and Systems Administrator: Maintain existing customer relationships with regards to the processing of customer orders, forms and quotes. Respond to a wide range of customer queries promptly, providing ...

Technical Support Engineer or IT Support role Strong troubleshooting skills across Windows, macOS or iOS devices Experience supporting Microsoft 365 Experience using IT service desk tools Strong communication and customer service skills This Technical Support Engineer role offers a great opportunity to join a supportive environment while ...

office for training, team events etc. Key responsibilities Prompt Issue Resolution: Respond promptly to technical issues, troubleshoot, identify root causes, and provide effective solutions. Customer Communication: Communicate with customers via phone, email, or chat to understand issues and deliver guidance and solutions. Product Advice: Provide context-specific advice … customers experiencing problems with our products. Case Management: Follow published guidelines for case management, ensuring daily maintenance, updates, and prioritization to meet service level targets. Documentation: Maintain a comprehensive record of customer issues and resolutions, including clear problem statements, troubleshooting steps, and root cause analysis. Collaboration: Collaborate with ...

while helping drive improvements to the organisation’s IT infrastructure and services. What we’re looking for Experience working in an IT support or service desk environment Strong knowledge of Windows 10/11 and Microsoft 365 (including Teams and Exchange Online) Experience with Active Directory or Azure …/Entra ID user administration Proven troubleshooting skills across hardware, software, and networking Strong communication and customer service skills when supporting non-technical users Ability to prioritise workload and manage multiple issues effectively Desirable experience includes: Device management tools such as Intune or Microsoft Endpoint Manager ITIL principles ...

Internal Sales Support | Birmingham We are looking for an organised and customer‐focused Internal Sales Support professional to join our team. You will handle customer enquiries, process sales orders, and support the sales team to ensure smooth day‐to‐day operations. Key Responsibilities Manage customer calls … enquiries Process and track sales orders Liaise with internal teams to resolve issues Support the sales team with admin and customer updates What You’ll Bring Strong customer service and communication skills Good organisational skills and attention to detail Experience with CRM or order‐processing systems ...

collaboration Supporting a wide variety of AV software and hardware Comprehensive ability to troubleshoot a wide range of technology incidents and problems Using Service Desk software to effectively manage all support and service requests Taking complete ownership of and resolving all notified support and service issues, promptly … courteously, and professionally to agreed service levels (SLAs) Keeping end-users fully informed during and at resolution, leaving them assured that they are receiving the best attention Maintaining training and support function documentation Effectively communicating with internal customers with respect to support issues Maintaining an accurate inventory ...

collaboration Supporting a wide variety of AV software and hardware Comprehensive ability to troubleshoot a wide range of technology incidents and problems Using Service Desk software to effectively manage all support and service requests Taking complete ownership of and resolving all notified support and service issues, promptly … courteously, and professionally to agreed service levels (SLAs) Keeping end-users fully informed during and at resolution, leaving them assured that they are receiving the best attention Maintaining training and support function documentation Effectively communicating with internal customers with respect to support issues Maintaining an accurate inventory ...

technical support. You will act as a key escalation point from 1st & 2nd Line Support, resolving more complex technical issues and helping maintain high service standards in line with company quality controls and industry regulations. Ongoing training and professional development are essential parts of this role to ensure your … prioritise multiple open cases efficiently Escalate issues to third parties where required Act as the direct escalation point from the 1st & 2nd Line Service Desk Resolve specialist faults including 4G and VoIP technologies Support and mentor 1st & 2nd Line Technicians Monitor and maintain server backups Participate in weekend ...

office, remotely or hybrid. Based in Bolton, we offer hands on local support backed by strong remote capabilities. We're a collaborative, customer focused team with a genuine passion for technology and a commitment to doing the right thing. We're seeking a dynamic, enthusiastic individual to lead … Engineering Team. Reporting to the Managing Director, you'll oversee high-quality service delivery across IT, telecoms, connectivity and cloud platforms, acting as a senior escalation point while providing strong technical leadership. This role blends technical expertise, customer service excellence and people management to drive continual improvement ...

Line IT Service Desk Analyst Salary: Up to £40,000 (depending on experience) Location: South Coast/Hybrid considered Full-time, Permanent I'm currently working with a well-established professional services organisation to recruit a 2nd Line IT Service Desk Analyst to join their growing internal … support engineer who enjoys solving technical issues, supporting users, and working across a modern Microsoft technology stack. The Role As a 2nd Line IT Service Desk Analyst, you’ll play a key role in delivering high-quality IT support to internal users, ensuring systems and applications run smoothly across ...

Hours: 36 hours per week - flexible options considered Contract Type: Permanent Do you have a working knowledge of Microsoft Dynamics 365 Field Services, Field Service Mobile and Resource Scheduling Optimization? This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 With … business stakeholders, building relationships, communicating changes and managing expectations. You'll need certification in one of the following or equivalent experience: Microsoft Dynamics 365 Customer Service Functional Consultant, Microsoft Dynamics 365 Field Service Functional Consultant, Microsoft Power Platform Functional Consultant. Monitoring and day to day running ...

Hours: 36 hours per week - flexible options considered Contract Type: Permanent Do you have a working knowledge of Microsoft Dynamics 365 Field Services, Field Service Mobile and Resource Scheduling Optimization? This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 With … business stakeholders, building relationships, communicating changes and managing expectations. You'll need certification in one of the following or equivalent experience: Microsoft Dynamics 365 Customer Service Functional Consultant, Microsoft Dynamics 365 Field Service Functional Consultant, Microsoft Power Platform Functional Consultant. Monitoring and day to day running ...

Hours: 36 hours per week - flexible options considered Contract Type: Permanent Do you have a working knowledge of Microsoft Dynamics 365 Field Services, Field Service Mobile and Resource Scheduling Optimization? This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 With … business stakeholders, building relationships, communicating changes and managing expectations. You'll need certification in one of the following or equivalent experience: Microsoft Dynamics 365 Customer Service Functional Consultant, Microsoft Dynamics 365 Field Service Functional Consultant, Microsoft Power Platform Functional Consultant. Monitoring and day to day running ...

Hours: 36 hours per week - flexible options considered Contract Type: Permanent Do you have a working knowledge of Microsoft Dynamics 365 Field Services, Field Service Mobile and Resource Scheduling Optimization? This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 With … business stakeholders, building relationships, communicating changes and managing expectations. You'll need certification in one of the following or equivalent experience: Microsoft Dynamics 365 Customer Service Functional Consultant, Microsoft Dynamics 365 Field Service Functional Consultant, Microsoft Power Platform Functional Consultant. Monitoring and day to day running ...

career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling … smoothly by coordinating and managing all aspects of supplier and contractor access. Youll arrange and verify site access, ensuring every visit fully complies with customer-approved procedures and security standards. Youll also work closely with external stakeholders including landlords to secure and validate permits to work so everything ...

align with business goals and emerging technologies. You will provide high quality operational and technical support to the wider IT teams, including Incident resolution, service monitoring and maintenance, ensuring a seamless operation of our IT infrastructure. You will be a key technical resource to your Infrastructure team peers, providing … team in 3rd line technical escalations for BAU issues. Ensuring defined SLA’s and KPI’s are met and continuity of service is maintained. Create and maintain comprehensive documentation of infrastructure, configurations and procedures. Regular updating to end users, key stakeholders and management. Work with 3rd party partners ...

internal policies and external regulations, including Data Protection. The post holder serves as the primary point of contact for complex annual leave entitlement and service history queries, assisting with annual leave calculations and responding to queries from all staff about annual leave management on ESR. The role requires proactive … role ensures the accuracy and effective management of workforce data in ESR. It oversees annual leave processes, including carry-over, audits, new starter service history checks, and the maintenance and delivery of training. It acts as a key contact for complex ESR queries, resolving data issues, producing workforce reports ...

across various industries. Job description As our new BDM with KA responsibilities, you will spend 30% of your time nurturing and growing existing Agfa customer accounts and 70% of your time prospecting and building your healthy pipeline funnel, for Agfa Radiology Solutions across the London and the North … review account performance and identify opportunities for improvement. Sales Strategy and Execution Achieve and exceed agreed sales targets and KPIs. Prepare and deliver compelling customer-facing sales presentations. Create and present proposals that effectively communicate the value of Agfa Radiology Solutions. Negotiate and close deals. Handle contract negotiations ...

required to perform ad hoc tasks which sit outside of this job description. Person Specification Essential Experience & Skills Microsoft 365 administration experience. Excellent customer service skills, both written (email) and verbal. Experience with Microsoft Power Platform (including Power Automate) and Microsoft Dynamics. Strong documentation skills with the ability … phone system technologies. Administration of endpoint security tools, including Sophos Antivirus and BitLocker. Windows 10 and Windows 11 installation, support, and troubleshooting. Experience using service desk/ticketing systems and managing tickets through to resolution in line with SLAs. Clear enhanced DBS check (carried out by PQA). Desirable ...

issues. You will work across routing , switching, firewalls, security, and network monitoring, supporting both remote and onsite client environments. You will collaborate closely with Service Delivery, Professional Services, and the wider technical teams to maintain , enhance, and evolve our clients networks. Responsibilities Architecture & Engineering Lead the design and implementation … junior engineers, fostering continuous learning and professional growth. Oversee technical standards, best practices, and adherence to engineering governance. Operational Excellence Maintain high levels of customer service with accurate , timely responses. Own the progression and resolution of all assigned support cases. Conduct proactive monitoring to ensure stable, efficient ...