551 to 575 of 1,582 Customer Service Jobs in the UK

Senior Application Developer

Hiring Organisation
Vivid Resourcing Ltd
Location
Chelmsford, Essex, United Kingdom
Employment Type
Contract
Contract Rate
£500/day
most forward looking, effective and financially sustainable Councils in the country. ECC will be a leading-edge digital council that drives excellent customer service with transformation at the heart of service excellence. The Product and Delivery team will provide product leadership and direction. They will develop … keep pace with technical and business change that meet defined SFIA V7 competencies Organisational Behaviours/Professional Competence Implementing changes and continually evaluating service to improve the area of work, while maintaining the highest possible levels of service quality are continually delivered Working collaboratively within and across functions ...

Service Desk Analyst

Hiring Organisation
Huntress
Location
Peterborough, Cambridgeshire, United Kingdom
Employment Type
Permanent
Salary
£25000 - £32000/annum
excellent opportunity for someone who enjoys supporting users, solving technical challenges, and working in a collaborative IT environment. We're looking for a Service Desk Analyst to join a busy, friendly Service Desk team, providing high-quality technical support and ensuring users receive a responsive and reliable service. … colleagues to resolve escalations and share knowledge across the team. What you'll be doing: Responding to technical support requests and delivering a positive customer experience Troubleshooting hardware, software and network issues using appropriate tools and techniques Creating and maintaining clear, accessible documentation Following established service desk processes ...

End User IT Apprentice

Hiring Organisation
CYBIT LIMITED
Location
Equinox House Silver Fox Way, Cobalt Business Park, Newcastle Upon Tyne, England
Employment Type
Advanced Apprenticeship
Salary
£15,000 a year
Team, you will be providing expert technical support and ensuring incidents and requests are resolved in an efficient and professional manner in line with service level commitments. Role Providing a high level of customer service to customers via telephone, email, and the customer portal Gathering information … from customers regarding their incidents and recording accurately on the service management tool Prioritising incidents and requests, ensuring they are resolved within service level commitments and escalating them to 1st/2nd/3rd line when appropriate Various administration duties such as receiving, packing, and dispatching goods Resolving ...

Technical Support Team Leader

Hiring Organisation
Reed Technology
Location
Hampshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
Type: Full-time Hours: 35 hours per week, Monday to Friday, 9am - 5pm We are seeking a dynamic Technical Support Team Leader to drive service quality, streamline support operations, and champion a customer-first mindset. In this pivotal role, you will shape and enforce service standards, collaborate … enforce SLAs, and foster a culture of continuous improvement. Incident & Problem Management: Oversee resolution processes, escalate complex issues, maintain documentation, and implement escalation procedures. Service Delivery: Ensure SLAs and KPIs are met, apply best practices, analyse support trends, and uphold IT and security policies. Stakeholder Engagement: Communicate effectively across ...

eCommerce Integration Specialist

Hiring Organisation
Morson Edge
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£45,000
Summary: In this role you will work as part of a cross functional team, reporting into an experienced Senior Manager. You will manage customer eProcurement solutions including revenue growth, key business metrics, and securing customer satisfaction while driving the implementation of corporate strategies. In addition, you will … expected to analyse and understand the customer's business strategies and future product plans to align company offerings and resources where mutually beneficial. This is a flexible, hybrid working role giving you the work life balance to work from home and from the office. You will be able ...

National Support Engineer

Hiring Organisation
Blue Square
Location
Leicester, Leicestershire, East Midlands, United Kingdom
Employment Type
Permanent
Salary
£40,000
regular travel and overnight stays. If youre an engineer, who loves solving customers problems APPLY NOW! WHAT YOULL BE UP TO PERFORMANCE Deliver a customer experience that ensures a first-time fix solution. Complete repairs to a high standard to minimise recalls and maintain a low Customer Repeat … Repair Ratio (CRRR). Consistently drive an outstanding customer experience, measured through Net Promoter Score (NPS) & Customer Satisfaction (CSAT), Collaborate with the Samsung to enhance productivity and meet required targets CUSTOMER JOURNEY Collaborate with support teams for effective triage and first-time completion, exceed customer expectations ...

Data Support Analyst x2

Hiring Organisation
RNLI
Location
Poole, Dorset, South West, United Kingdom
Employment Type
Permanent
Salary
£40,000
contact for data support at the RNLI. Youll provide Line 1 and Line 2 production support across our data platforms, triaging incidents, restoring service quickly, and preventing repeat issues. Your work will keep our datasets, pipelines, APIs, and gateways healthy so colleagues and volunteers can rely on timely, trustworthy … rotate between: - 07:00 15:00 - 09:00 17:00 - 11:00 19:00 Due to the 24/7 nature of our lifesaving service, support is sometimes required by our end-users outside core hours. Well work with you to accommodate personal circumstances where possible, but you should ...

Help Desk Team Leader

Hiring Organisation
Climb Recruitment Ltd
Location
S9, Wincobank, Sheffield, South Yorkshire, United Kingdom
Employment Type
Permanent
tickets through to resolution, troubleshooting end user and data issues - Supervise the helpdesk team, ensuring prompt resolution of tickets with a high level of customer satisfaction - Maintain and enhance IT service management processes via Jira, ensuring effective project management and ticket resolution - Work closely with users accessing applications … solving abilities, particularly in troubleshooting Windows 10 and 11 operating systems, basic network issues, and overall ITSM processes - Proficiency in using Jira for IT service management and project management, and Google Workspace for collaboration - Knowledge of Citrix environments and the ability to support users in accessing their applications - Exceptional ...

IT Field Engineer

Hiring Organisation
Trident
Location
Brighton, East Sussex, South East, United Kingdom
Employment Type
Permanent, Work From Home
Field Engineer Location: Travelling to various client locations (Brighton-based company) Driving Licence: A full UK driving license is required Trident, a leading Managed Service Provider based in the Southeast, seeks a driven and dynamic professional to join our team as an IT Field Engineer . We seek … knowledge. As an IT Field Engineer, you will be traveling to our clients site as well as working remotely from our offices, providing outstanding customer service. This role requires a combination of expert technical expertise , problem-solving skills, and effective communication. A flair for customer service ...

Field Service Engineer Oldham / Rochdale / Bury

Hiring Organisation
Zebra Technical Recruitment Ltd
Location
Rochdale, Greater Manchester, North West, United Kingdom
Employment Type
Permanent
Field Service Engineer Oldham/Rochdale/Bury Key Skills: EPOS, Tills, IP Networks, WIFI, Installation, Configuration, Maintenance, Testing, Fault Finding, Cable Testing The Company Our client is one of the country's largest EPOS technology providers, supplying hardware, mobile ordering apps, and web apps to engage consumers through … loyalty programmes or reservations. The Job As a Field Service Engineer, you will install, maintain, and troubleshoot system connectivity issues at sites throughout Oldham, Rochdale, Bury and the surrounding areas. Duties include: Site Surveys Installation, testing and configuration of EPOS systems, including structured cable testing Planned maintenance Diagnosis ...

CCTV Engineer

Hiring Organisation
Cloud Recruitment LTD
Location
City of London, London, United Kingdom
Employment Type
Permanent
Salary
£45,000
CCTV Service & Installation Engineers London Basic Salary: Up to £45,000 + Vehicle + Overtime + Training A growing security systems company is seeking experienced IP CCTV Service Engineers and IP CCTV Installation Engineers to support a wide range of commercial clients across London. This is an excellent … will include commissioning, fault-finding, maintenance, and small works across commercial, industrial and corporate environments. Key Responsibilities Install, configure and commission IP CCTV systems Service and maintain CCTV equipment across customer sites Diagnose network, camera and NVR faults Work with leading brands such as Hikvision, Axis, Dahua, Hanwha ...

Field Services Engineer - 2nd Line (MSP)

Hiring Organisation
IP-People
Location
Glasgow, UK
Employment Type
Full-time
looking to step up into a more autonomous, client-facing role? Do you enjoy getting out on site, solving technical challenges, and delivering great customer experiences? This is a fantastic opportunity to join a fast-growing, award-winning Managed Service Provider working with modern workplace, cloud, and networking … technologies. We're looking for a Field Service Engineer (2nd Line) to support clients across the Yorkshire. The Role As a Field Service Engineer, you'll be providing on-site and remote technical support, tackling escalated issues, and helping to deliver high-quality IT services across a range ...

Field Services Engineer - 2nd Line (MSP)

Hiring Organisation
IP-People
Location
Bristol, UK
Employment Type
Full-time
looking to step up into a more autonomous, client-facing role? Do you enjoy getting out on site, solving technical challenges, and delivering great customer experiences? This is a fantastic opportunity to join a fast-growing, award-winning Managed Service Provider working with modern workplace, cloud, and networking … technologies. We're looking for a Field Service Engineer (2nd Line) to support clients across the Yorkshire. The Role As a Field Service Engineer, you'll be providing on-site and remote technical support, tackling escalated issues, and helping to deliver high-quality IT services across a range ...

Field Services Engineer - 2nd Line (MSP)

Hiring Organisation
IP-People
Location
Manchester, UK
Employment Type
Full-time
looking to step up into a more autonomous, client-facing role? Do you enjoy getting out on site, solving technical challenges, and delivering great customer experiences? This is a fantastic opportunity to join a fast-growing, award-winning Managed Service Provider working with modern workplace, cloud, and networking … technologies. We're looking for a Field Service Engineer (2nd Line) to support clients across the Yorkshire. The Role As a Field Service Engineer, you'll be providing on-site and remote technical support, tackling escalated issues, and helping to deliver high-quality IT services across a range ...

Field Services Engineer - 2nd Line (MSP)

Hiring Organisation
IP-People
Location
London, UK
Employment Type
Full-time
looking to step up into a more autonomous, client-facing role? Do you enjoy getting out on site, solving technical challenges, and delivering great customer experiences? This is a fantastic opportunity to join a fast-growing, award-winning Managed Service Provider working with modern workplace, cloud, and networking … technologies. We're looking for a Field Service Engineer (2nd Line) to support clients across the Yorkshire. The Role As a Field Service Engineer, you'll be providing on-site and remote technical support, tackling escalated issues, and helping to deliver high-quality IT services across a range ...

Field Services Engineer - 2nd Line (MSP)

Hiring Organisation
IP-People
Location
Maidstone, Kent, UK
Employment Type
Full-time
looking to step up into a more autonomous, client-facing role? Do you enjoy getting out on site, solving technical challenges, and delivering great customer experiences? This is a fantastic opportunity to join a fast-growing, award-winning Managed Service Provider working with modern workplace, cloud, and networking … technologies. We're looking for a Field Service Engineer (2nd Line) to support clients across the Yorkshire. The Role As a Field Service Engineer, you'll be providing on-site and remote technical support, tackling escalated issues, and helping to deliver high-quality IT services across a range ...

Field Services Engineer - 2nd Line (MSP)

Hiring Organisation
IP-People
Location
Ipswich, Suffolk, UK
Employment Type
Full-time
looking to step up into a more autonomous, client-facing role? Do you enjoy getting out on site, solving technical challenges, and delivering great customer experiences? This is a fantastic opportunity to join a fast-growing, award-winning Managed Service Provider working with modern workplace, cloud, and networking … technologies. We're looking for a Field Service Engineer (2nd Line) to support clients across the Yorkshire. The Role As a Field Service Engineer, you'll be providing on-site and remote technical support, tackling escalated issues, and helping to deliver high-quality IT services across a range ...

Field Services Engineer - 2nd Line (MSP)

Hiring Organisation
IP-People
Location
Chelmsford, Essex, UK
Employment Type
Full-time
looking to step up into a more autonomous, client-facing role? Do you enjoy getting out on site, solving technical challenges, and delivering great customer experiences? This is a fantastic opportunity to join a fast-growing, award-winning Managed Service Provider working with modern workplace, cloud, and networking … technologies. We're looking for a Field Service Engineer (2nd Line) to support clients across the Yorkshire. The Role As a Field Service Engineer, you'll be providing on-site and remote technical support, tackling escalated issues, and helping to deliver high-quality IT services across a range ...

Field Services Engineer - 2nd Line (MSP)

Hiring Organisation
IP-People
Location
Derby, Derbyshire, UK
Employment Type
Full-time
looking to step up into a more autonomous, client-facing role? Do you enjoy getting out on site, solving technical challenges, and delivering great customer experiences? This is a fantastic opportunity to join a fast-growing, award-winning Managed Service Provider working with modern workplace, cloud, and networking … technologies. We're looking for a Field Service Engineer (2nd Line) to support clients across the Yorkshire. The Role As a Field Service Engineer, you'll be providing on-site and remote technical support, tackling escalated issues, and helping to deliver high-quality IT services across a range ...

Field Services Engineer - 2nd Line (MSP)

Hiring Organisation
IP-People
Location
Northampton, Northamptonshire, UK
Employment Type
Full-time
looking to step up into a more autonomous, client-facing role? Do you enjoy getting out on site, solving technical challenges, and delivering great customer experiences? This is a fantastic opportunity to join a fast-growing, award-winning Managed Service Provider working with modern workplace, cloud, and networking … technologies. We're looking for a Field Service Engineer (2nd Line) to support clients across the Yorkshire. The Role As a Field Service Engineer, you'll be providing on-site and remote technical support, tackling escalated issues, and helping to deliver high-quality IT services across a range ...

Field Services Engineer - 2nd Line (MSP)

Hiring Organisation
IP-People
Location
Wakefield, West Yorkshire, UK
Employment Type
Full-time
looking to step up into a more autonomous, client-facing role? Do you enjoy getting out on site, solving technical challenges, and delivering great customer experiences? This is a fantastic opportunity to join a fast-growing, award-winning Managed Service Provider working with modern workplace, cloud, and networking … technologies. We're looking for a Field Service Engineer (2nd Line) to support clients across the Yorkshire. The Role As a Field Service Engineer, you'll be providing on-site and remote technical support, tackling escalated issues, and helping to deliver high-quality IT services across a range ...

Field Services Engineer - 2nd Line (MSP)

Hiring Organisation
IP-People
Location
Warrington, Cheshire, UK
Employment Type
Full-time
looking to step up into a more autonomous, client-facing role? Do you enjoy getting out on site, solving technical challenges, and delivering great customer experiences? This is a fantastic opportunity to join a fast-growing, award-winning Managed Service Provider working with modern workplace, cloud, and networking … technologies. We're looking for a Field Service Engineer (2nd Line) to support clients across the Yorkshire. The Role As a Field Service Engineer, you'll be providing on-site and remote technical support, tackling escalated issues, and helping to deliver high-quality IT services across a range ...

Field Services Engineer - 2nd Line (MSP)

Hiring Organisation
IP-People
Location
Cheltenham, Gloucestershire, UK
Employment Type
Full-time
looking to step up into a more autonomous, client-facing role? Do you enjoy getting out on site, solving technical challenges, and delivering great customer experiences? This is a fantastic opportunity to join a fast-growing, award-winning Managed Service Provider working with modern workplace, cloud, and networking … technologies. We're looking for a Field Service Engineer (2nd Line) to support clients across the Yorkshire. The Role As a Field Service Engineer, you'll be providing on-site and remote technical support, tackling escalated issues, and helping to deliver high-quality IT services across a range ...

Field Services Engineer - 2nd Line (MSP)

Hiring Organisation
IP-People
Location
Reading, Berkshire, UK
Employment Type
Full-time
looking to step up into a more autonomous, client-facing role? Do you enjoy getting out on site, solving technical challenges, and delivering great customer experiences? This is a fantastic opportunity to join a fast-growing, award-winning Managed Service Provider working with modern workplace, cloud, and networking … technologies. We're looking for a Field Service Engineer (2nd Line) to support clients across the Yorkshire. The Role As a Field Service Engineer, you'll be providing on-site and remote technical support, tackling escalated issues, and helping to deliver high-quality IT services across a range ...

Field Services Engineer - 2nd Line (MSP)

Hiring Organisation
IP-People
Location
Crawley, West Sussex, UK
Employment Type
Full-time
looking to step up into a more autonomous, client-facing role? Do you enjoy getting out on site, solving technical challenges, and delivering great customer experiences? This is a fantastic opportunity to join a fast-growing, award-winning Managed Service Provider working with modern workplace, cloud, and networking … technologies. We're looking for a Field Service Engineer (2nd Line) to support clients across the Yorkshire. The Role As a Field Service Engineer, you'll be providing on-site and remote technical support, tackling escalated issues, and helping to deliver high-quality IT services across a range ...