Customer Service Jobs in the UK

651 to 675 of 3,015 Customer Service Jobs in the UK

Security Service Engineer

Leeds, West Yorkshire, Yorkshire, United Kingdom
HP4 Recruitment Ltd
Enterprise Security Service Engineer Leeds/West Yorkshire Salary: Up to £42,000 + Company Car + Full Benefits Package Location: Leeds/West Yorkshire (Field-Based) Are you a skilled and driven Security Service Engineer looking to take the next step in your career with a leading enterprise solutions provider? We are seeking a highly capable and … experienced Enterprise Security Service Engineer to join our growing team, delivering exceptional service across key commercial and enterprise client sites throughout Leeds and West Yorkshire. The Role: As an Enterprise Security Service Engineer, you will be responsible for the service, maintenance, and fault diagnosis of high-end electronic security systems across a portfolio of blue-chip … and enterprise-level clients. This role offers a dynamic environment with exposure to a wide range of cutting-edge security technologies. Key Responsibilities: Service, repair, and maintain enterprise-level CCTV, Access Control, and Intruder Alarm systems Respond to reactive maintenance issues across client sites Carry out system diagnostics and fault finding Ensure all work is completed to industry standards More ❯
Employment Type: Permanent
Salary: £40,000
Posted:

CT Engineer - Scotland

Edinburgh, United Kingdom
Stark Software International Limited
Stark Connect team. The main purpose is to carry out metering tasks including those of a complex technical nature to time, cost and quality targets to satisfy business and customer service requirements and provide technical support to the team. Key responsibilities & accountabilities Install, maintain, remove and replace all types of metering equipment. Commission all types of metering equipment. … with procedures. Undertake complex tests and inspections on installations. Undertake remote testing of metering equipment Investigate high consumption complaints and resolve queries with customers. Investigate dangerous occurrences and resolve customer problems. Work on non-standard and other Distribution Business' equipment. Carry out work on installations. Check and inspect work undertaken by the team for quality and safety standards. Organise … the team and customers. Requirements The successful candidate will be authorised to install single and three phase metering installations and ideally have CT metering experience. They will provide excellent customer service, work to time, cost and quality targets and have good IT skills, as well as a clean driving license. Trained, authorised and experienced in single and three More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Move Manager

Woking, England, United Kingdom
Alchemy Global Talent Solutions
be responsible for creating revenue and managing removals clients' moves. This full-time, permanent employment in Woking, Surrey, provides a fast-paced, fulfilling work atmosphere for those who enjoy customer service and sales. Be a part of an industry that appreciates professionalism, initiative, and career advancement. What You’ll Be Doing: Serve as the initial point of contact … nurture leads. Schedule video or in-person surveys for the Field Sales Team with accuracy and efficiency. Maintain the sales pipeline by tracking and following up on all removals customer interactions. Use CRM tools and other technology to effectively handle leads and update client records. Regularly communicate with field sales, operational managers, and internal teams. Ensure prompt responses to … current in the business. Maintain the removals company's ideals while contributing to a pleasant, team-oriented environment. What We’re Looking For: A minimum of 12 months of customer service experience is required, preferably in the removals or relocation industry. Effective communication and interpersonal abilities. Excellent attention to detail and diary management skills. IT savvy and conversant More ❯
Posted:

Finance Administrator

Market Harborough, Leicestershire, England, United Kingdom
Candoo
The Finance Administrator plays an intrinsic role in the running of the Group's nances and will work with the CEO and our external nance consultant to deliver excellent customer service to internal and external stakeholders in a timely manner. Whilst this is a standalone position, you will work closely with the wider team to deliver operational excellence … receive accurate invoices Replying to billing enquiries through the accounts email inbox Liaising with our external nancial consultant to ensure billing and invoice accuracy, you will process and check customer self billing invoices, ensuring that all self-billing invoices are complete and accurate, resolving any issues in a timely manner. Issuing and ensuring the accuracy of buyer invoices Resolving … need to be educated to A-level standard and have relevant experience in a nance, You will have excellent attention to detail and strong IT skills. Previous experience in customer service and nance administration is essential, and knowledge of using nance systems such as Xero would be an advantage. se What we offer: Salary £25,000 PA Pension More ❯
Employment Type: Full-Time
Salary: £25,000 per annum
Posted:

Junior Digital Service Desk Analyst

Caerdydd, United Kingdom
Health Education and Improvement Wales
Job summary This is an exciting opportunity to join Health Education and Improvement Wales (HEIW) as aJunior Digital Service Desk Analyston a24-month apprenticeship programme. The successful candidate will become an integral part of the Digital Service Desk team, providing first-line IT support to approximately 750 HEIW staff. As the first point of contact for digital support … the apprentice will play a key role in ensuring a professional, responsive, and customer-focused service. They will be responsible for troubleshooting technical issues, maintaining accurate records, and escalating more complex problems to senior colleagues or second-line support teams. While the apprentice will be primarily based on the Digital Service Desk, HEIW is committed to providing a … for a future career in digital and IT. This role is ideal for someone with a passion for technology, a desire to learn, and a commitment to delivering excellent customer service. It offers a unique opportunity to gain hands-on experience while working towards a level 2 or 3 qualification in Digital Skills for Business, in a supportive and More ❯
Employment Type: Apprenticeship
Salary: £25313.00 - £26999.00 a year
Posted:

Service Desk Manager

London, United Kingdom
InfraView Ltd
Are you a true leader looking for an opportunity to make a positive impact? Are you an operational and performance-driven individual who can ensure first-class customer service? Want to make your mark in an amazing MSP? This is a brilliant role to lead an exceptional team of support and field engineers in a reputable MSP based … respected Use metrics and KPIs to assess performance and drive improvements Build and develop a cohesive team; manage people effectively through coaching and instilling the right behaviours Train the service desk team on delivering outstanding customer experience Perform skills analysis and identify technical training needs across the team Act as a senior escalation point for complex support issues … take ownership and drive to resolution Monitor SLAs, optimise KPIs and service metrics to ensure high performance and customer satisfaction Partner with the Malaysian teams to ensure consistent, high-quality global service operations Experience managing a busy service desk in an MSP environment Knowledge of IT service management frameworks (e.g., ITIL) Strong understanding of Microsoft More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Enterprise Account Executive - France Lead & Luxury

London, United Kingdom
Hybrid / WFH Options
Clutch Canada
and Marketing teams Gain experience in selling a dominant SaaS platform, and/or managed and creative services to leading brands. Prepare a successful demo, trial and conversion of customer by working closely with the Sales Engineering and Implementation teams Ensure operational excellence by partnering with internal team members including but not limited to Associate Account Executive, Agency team … Sales Engineers, Customer Success Managers, Art Directors, and Leadership We are looking for 7+ years of sales and business development experience in B2B SaaS businesses or corresponding agencies, preferably in digital marketing and paid social within the luxury/French sector Ability to create connections and engage with a variety of audiences, including C-level decision makers. Ownership of … 6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

ServiceNow Business process Consultant

Berkshire, England, United Kingdom
Morela
Extension Likely)Outside IR35Rate £550 per day ASAP Start Our client is delivering a major ServiceNow programme and needs a consultant who can own and improve end-to-end customer service processes using the CSM module. You’ll work closely with stakeholders, map workflows, and ensure the platform truly supports the business. Key Responsibilities: Analyse, map, and redesign … customer service processes Lead discovery sessions and define business requirements Work with ServiceNow delivery teams to ensure platform alignment Support testing, documentation, and user adoption Experience Needed: Proven experience in ServiceNow CSM Strong background in business process mapping and optimisation Confident working with stakeholders and delivery teams Familiar with agile or iterative delivery environments Message me or send More ❯
Employment Type: Contractor
Rate: £550 - £600 per day
Posted:

ServiceNow Business Process Consultant

London Area, United Kingdom
Morela Solutions
Extension Likely) 💼 Outside IR35 💸 £550 per day 🚀 ASAP Start Our client is delivering a major ServiceNow programme and needs a consultant who can own and improve end-to-end customer service processes using the CSM module. You’ll work closely with stakeholders, map workflows, and ensure the platform truly supports the business. 🔍 Key Responsibilities: Analyse, map, and redesign … customer service processes Lead discovery sessions and define business requirements Work with ServiceNow delivery teams to ensure platform alignment Support testing, documentation, and user adoption ✅ Experience Needed: Proven experience in ServiceNow CSM Strong background in business process mapping and optimisation Confident working with stakeholders and delivery teams Familiar with agile or iterative delivery environments 📩 Message me or send More ❯
Posted:

ServiceNow Business Process Consultant

City of London, London, United Kingdom
Morela Solutions
Extension Likely) 💼 Outside IR35 💸 £550 per day 🚀 ASAP Start Our client is delivering a major ServiceNow programme and needs a consultant who can own and improve end-to-end customer service processes using the CSM module. You’ll work closely with stakeholders, map workflows, and ensure the platform truly supports the business. 🔍 Key Responsibilities: Analyse, map, and redesign … customer service processes Lead discovery sessions and define business requirements Work with ServiceNow delivery teams to ensure platform alignment Support testing, documentation, and user adoption ✅ Experience Needed: Proven experience in ServiceNow CSM Strong background in business process mapping and optimisation Confident working with stakeholders and delivery teams Familiar with agile or iterative delivery environments 📩 Message me or send More ❯
Posted:

Client Services Administrator

High Wycombe, Buckinghamshire, England, United Kingdom
Graduate Recruitment Bureau
firm in High Wycombe is hiring a Client Services Administrator to support with the firm's day-to-day business operations. You'll receive full training in conveyancing, compliance, customer service, and IT, making it a fantastic opportunity for anyone looking to develop their skills in a professional environment. Key responsibilities: Onboarding new clients and being their first … are the benefits: £24-5k salary DOE + a company pension and healthcare scheme Progression into a managerial role Regular team socials and away days Requirements Experience in customer service 3 A Levels or equivalent Based less than 40 minutes from High Wycombe Available to start a role ASAP More ❯
Employment Type: Full-Time
Salary: £24,000 per annum
Posted:

IT Helpdesk Support

Manchester, Lancashire, United Kingdom
Castle Employment Agency Ltd
Are you passionate about IT and technology? Do you thrive in dynamic, fast-paced environments where customer service and continuous improvement are central to success? We are looking for a talented IT Helpdesk Support Specialist to join our client's team in Malton. In this role, you'll play a key part in enhancing end-user service, efficiently managing service requests and incidents, and driving impactful business process improvements. If you have experience in 1st or 2nd line support and are ready to take the next step in your IT career, we'd love to hear from you. Key Responsibilities: Spearhead functional changes and improvements to business processes, identifying opportunities for optimisation and enhancement. Collaborate … closely with IT teams and third-party providers to troubleshoot and resolve service issues, ensuring timely resolution within service level agreements (SLAs). Manage the incident, problem, and change management processes, incorporating best practices to optimise service delivery and drive continuous improvements. Build and nurture strong working relationships across IT teams to improve end-user productivity, satisfaction More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Helpdesk Support

Malton, Yorkshire, United Kingdom
Castle Employment Agency Ltd
Are you passionate about IT and technology?Do you thrive in dynamic, fast-paced environments where customer service and continuous improvement are central to success? We are looking for a talented IT Helpdesk Support Specialist to join our client's team in Malton. In this role, you'll play a key part in enhancing end-user service, efficiently managing service requests and incidents, and driving impactful business process improvements. If you have experience in 1st or 2nd line support and are ready to take the next step in your IT career, we'd love to hear from you. Key Responsibilities: Spearhead functional changes and improvements to business processes, identifying opportunities for optimisation and enhancement. Collaborate … closely with IT teams and third-party providers to troubleshoot and resolve service issues, ensuring timely resolution within service level agreements (SLAs). Manage the incident, problem, and change management processes, incorporating best practices to optimise service delivery and drive continuous improvements. Build and nurture strong working relationships across IT teams to improve end-user productivity, satisfaction More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior IT Technician

Ipswich, Suffolk, East Anglia, United Kingdom
Hybrid / WFH Options
The Active Learning Trust Limited
to £39,153 per annum Closing Date: 02 September 2025 We are seeking to appoint an experienced and motivated Senior IT Technician, who is proactive and has excellent customer service skills. This role requires an IT professional, who has substantial experience in technical support, including 1st, 2nd, and 3rd line support. This is an exciting opportunity to support … academies, supported by a central team and are highly committed to recruiting and retaining talented individuals to work in our academies. Are you: P assionate about IT with excellent customer service skills E nthusiastic about supporting leaders to make our academies great places for our children and young people to learn F orward thinking and committed to continuous More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

CPC Holder with digi card

St. Albans, Hertfordshire, United Kingdom
New Staff Employment
optimize delivery routes for timely deliveries. Vehicle Maintenance: Conduct routine checks and report issues; keep the vehicle clean and maintained. Documentation: Keep accurate records of deliveries and related paperwork. Customer Service: Interact professionally and courteously with clients. Safety Compliance: Follow all safety regulations, including cargo securing. Time Management: Manage work efficiently to meet schedules. Workshop Assistance: Help in … and safety equipment. Health and safety training. Potential for career advancement. If you are a responsible Van driver with CPC qualification capable of delivering goods safely and providing excellent customer service, we encourage you to apply. Join our team in St Albans and contribute to our reliable delivery service. Please contact Zoe at or email . Reference: hgv2 More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Fire and Security Engineer

Plymouth, Devon, United Kingdom
Alecto Recruitment
days holiday + Bank (Holiday goes up 1 per year up to 25) Fantastic growth opportunities Bonuses Any extra training that is need is offered Key Responsibilities: Install, service, and maintain fire alarms, intruder alarms, CCTV, access control systems, and emergency lighting. Conduct routine inspections, testing, and preventative maintenance on fire and security systems. Diagnose and repair faults and … industry standards, codes of practice, and regulatory requirements. Provide technical support and training to clients on system operations and best practices. Maintain accurate records of work carried out, including service reports, maintenance logs, and certification documentation. Provide exceptional customer service, building and maintaining strong client relationships. Liaise with other engineers, subcontractors, and suppliers to ensure project deadlines … BS 5266) and other industry regulations. Excellent fault-finding, diagnostic, and problem-solving skills. Ability to read and interpret technical drawings, specifications, and manuals. Strong communication skills and a customer-focused approach. Full UK driving license is essential. Desirable: Relevant certifications (e.g., FIA, BAFE, NSI, or equivalent). Knowledge of IP-based security systems and networked fire alarm systems. More ❯
Employment Type: Permanent
Salary: GBP 36,000 - 40,000 Annual
Posted:

M&E Shift Technician

London, United Kingdom
PRS
of Your RoleAs a key member of our 24/7 operations team, you'll maintain world-class critical infrastructure that powers global financial markets. You'll deliver against Customer Service Level Agreements while contributing to our award-winning Managed Services function.Working closely with our Shift Manager, you'll maintain optimal environmental conditions across all critical building systems … UPS, Chillers, HVAC, and Building Management Systems Maintaining precision humidity & temperature controlled environments Skills: Excellent communication and teamwork abilities Physically fit with calm demeanor under pressure Committed to exceptional customer service More ❯
Employment Type: Permanent
Salary: GBP 55,000 - 58,425 Annual
Posted:

M&E Shift Technician

Hounslow, Hounslow West, Greater London, United Kingdom
PRS
of Your RoleAs a key member of our 24/7 operations team, you'll maintain world-class critical infrastructure that powers global financial markets. You'll deliver against Customer Service Level Agreements while contributing to our award-winning Managed Services function.Working closely with our Shift Manager, you'll maintain optimal environmental conditions across all critical building systems … UPS, Chillers, HVAC, and Building Management Systems Maintaining precision humidity & temperature controlled environments Skills: Excellent communication and teamwork abilities Physically fit with calm demeanor under pressure Committed to exceptional customer service More ❯
Employment Type: Permanent
Salary: £55000 - £58425/annum
Posted:

Data Scientist (9 Months Fixed Term Contract)

Edinburgh, Midlothian, Scotland, United Kingdom
Hybrid / WFH Options
Motability Operations
a day-to-day basis, the postholder will be tasked with using their technical skills to help the team deliver key pieces of analyses relating to understanding and predicting customer behaviour. They will also work on turning these analyses into actionable insights which the business can use. Main Responsibilities Building Machine Learning models that provide insight into customers and … helps the business predict customer behaviour around scheme misuse, EV transition and affordability. These models are essential as the business undergoes transformation to become data driven and make evidence-based decisions. Provide insight into customer behaviour, choices and preferences using statistical methods such as regression and hypothesis testing to analyse data from our customer database. Building dashboards … that is able to tell a story and provide the business with key insights on customer behaviour. Analyse customer research data to gain insights on customer behaviour using Natural Language Processing (NLP) techniques such as sentiment analysis and topic modelling. Provide education to both internal and external stakeholders about the modelling process, including the assumptions and methodology More ❯
Employment Type: Contract, Part Time, Work From Home
Posted:

Data Scientist (9 Months Fixed Term Contract)

Bristol, Gloucestershire, United Kingdom
Hybrid / WFH Options
Motability Operations Limited
a day-to-day basis, the postholder will be tasked with using their technical skills to help the team deliver key pieces of analyses relating to understanding and predicting customer behaviour. They will also work on turning these analyses into actionable insights which the business can use. Main Responsibilities Building Machine Learning models that provide insight into customers and … helps the business predict customer behaviour around scheme misuse, EV transition and affordability. These models are essential as the business undergoes transformation to become data driven and make evidence-based decisions. Provide insight into customer behaviour, choices and preferences using statistical methods such as regression and hypothesis testing to analyse data from our customer database. Building dashboards … that is able to tell a story and provide the business with key insights on customer behaviour. Analyse customer research data to gain insights on customer behaviour using Natural Language Processing (NLP) techniques such as sentiment analysis and topic modelling. Provide education to both internal and external stakeholders about the modelling process, including the assumptions and methodology More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Quality & Compliance Agent

Crewe, Cheshire, England, United Kingdom
Radius
We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey. Job Description A customer-focused individual working towards improving the customer experience and increasing customer loyalty. You will be a Customer Service winner – a genuinely customer-focused employee. … This role is key to driving quality, accuracy and integrity of data held by UK fuels and you will be at the front line of delivering customer focused change. Working within the Customer Experience Team, you will be primarily focussed on reviewing fuel card applications for accuracy and compliance pre-credit check and you will be listening to … reviewing calls/communications from our UK telesales teams, assessing them against a set criteria to measure quality. You will be the ‘Critical Friend’ highlighting agent behavioural trends and customer impacting issues. This role is fast paced and regularly changes to fit the needs of the business and customers. Qualifications Be resilient to provide constructive feedback to agents and More ❯
Employment Type: Full-Time
Salary: £0 per annum
Posted:

Head of Digital Learning

City of London, London, United Kingdom
JD.COM
About JD.com】 JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models … VR/AR, AI chatbots to enhance learning experiences. Platform & Content Manage LMS/LXP platforms e.g., Workday LMS and curate role-specific content e.g., commercial, warehouse ops and customer customer service digital academy content. Design immersive and engaging microlearning modules and simulations tailored to JD’s needs. Collaboration & Adoption Partner with stakeholders, HRBP's and end More ❯
Posted:

Head of Digital Learning

London Area, United Kingdom
JD.COM
About JD.com】 JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models … VR/AR, AI chatbots to enhance learning experiences. Platform & Content Manage LMS/LXP platforms e.g., Workday LMS and curate role-specific content e.g., commercial, warehouse ops and customer customer service digital academy content. Design immersive and engaging microlearning modules and simulations tailored to JD’s needs. Collaboration & Adoption Partner with stakeholders, HRBP's and end More ❯
Posted:

D365CE Solution Architect Digital Practice United Kingdom

United Kingdom
Hybrid / WFH Options
risual Limited
starting out in your career or looking to progress as an industry professional, Node4 has a place for you. About the role We are looking for a Dynamics 365 Customer Engagement (CE) Solution Architect to join our growing Microsoft Business Applications team. In this pivotal role, you will be responsible for designing and leading end-to-end Dynamics … CE solutions that help customers transform how they manage their sales, service, marketing, and customer relationships. You'll collaborate with customers, consultants, developers, and stakeholders to ensure the architecture and solution design align with business goals, technical requirements, and best practices. This role is a combination of strategy, design leadership, and hands-on solution ownership. This is a … fantastic opportunity for someone who thrives in solving complex business challenges, enjoys leading design conversations, and wants to help shape the future of customer experience for our clients. In this role, you'll: Lead solution architecture for Dynamics 365 CE implementations, upgrades, and enhancements Engage with clients to capture and define business processes, requirements, and future goals Design scalable More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Service - Local Delivery Analyst Fixed Term

Bournemouth International Airport, Hurn, Christchurch, Dorset, England, United Kingdom
SNG (Sovereign Network Group)
We have an opportunity for an IT Service Local Delivery Analyst to join our team in Hurn. This is a full time, fixed term role until September 2026 which will be primarily office based. The starting salary is £39,000 - £42,000 depending on experience. The Role: As an IT Service Local Delivery Analyst you'll be providing … and operation of the organisation's devices, infrastructure and applications. You'll ensure that our IT support tickets are resolved as efficiently and effectively as possible. Working within operating & service level agreements (SLA) and utilise service desk tools (ITSM system, knowledge system, monitoring etc) to ensure all interactions are accurately logged, prioritised, categorised and resolved. This role will … provide support for end user computing across all SNG locations. Acting as an escalation point for the central IT service delivery team as well as providing local hands-on support for the wider CIO teams. Due to the travel involved you will need to hold a full and valid UK Driving Licence and have your own vehicle . What More ❯
Employment Type: Contractor
Rate: £39,000 - £42,000 per annum
Posted:
Customer Service
10th Percentile
£23,504
25th Percentile
£25,087
Median
£28,000
75th Percentile
£36,269
90th Percentile
£53,250