1,151 to 1,175 of 1,339 ITIL Jobs in the UK

to £48,000 depending on experience Bonus : Annual 5% performance bonus Benefits : Private healthcare, life assurance, enhanced annual leave, and more Development : Industry certifications supported from day one (e.g. ITIL), with a clear path for progression Work-life balance : Family-first culture, flexible hybrid working, no on-call duties Hours : Monday to Friday, 37-hour working week Who we're … OS, Windows Server, Active Directory, Exchange Exposure to virtualisation - VMware or equivalent Experience working with network devices - Cisco and/or Juniper Knowledge of Linux is a plus Certifications : ITIL v4 certification is desirable (or a willingness to gain this - fully sponsored by the company) Security Clearance : Active SC clearance required (or eligible to obtain) due to the nature of More ❯

to help clients become more efficient, increase profitability and give more customers an amazing experience.Want to be part of it? About the Role We are looking for an experienced ITIL Change Manager with a background in Change/Release to support our Change Management operations. In this role, you will ensure seamless change/release implementation across platforms, networks & infrastructure … meetings/communications between internal teams and customers as applicable. Ensure regulatory and industry compliance (e.g., SOC, ISO) when implementing changes and releases Key Skills & Experience Proven experience in ITIL Change Management within an infrastructure or IT environment, ideally in the automotive or software industry. Strong understanding of ITIL v3 or v4 frameworks. Experience managing software release processes, cloud platforms … and IT service changes. Background in ITIL ideally with experience in Agile or DevOps environments. Strong stakeholder management, able to work across multiple levels across multiple functions. Experience with Service Management tooling and/or project management tools. Knowledge of SOC1/2 and ISO is an advantage. Qualifications ITIL Foundation (v3 or v4) required; ITIL Intermediate/Expert preferred. More ❯

. A proactive approach with excellent communication and documentation skills. A genuine interest in learning and staying up to date with new technologies. Bonus Points For: Familiarity with ITIL principles, Microsoft 365, Azure, VLANs, Hyper-V. Certifications such as CompTIA Network+ or ITIL Foundation. Why Join? This is a fantastic opportunity to grow your IT skills and gain exposure to More ❯

have a keen interest in the technology and a drive to develop yourself both in technical knowledge and its application to meet customer requirements. You should have experience of ITIL processes and structured ways of working. You must be familiar and comfortable configuring and troubleshooting infrastructure through both command line and GUI. Willingness to share information, improve documentation, develop solutions … R&S certification (highly desirable) Cisco CCNA/CCNP Security; Checkpoint SA/SE (desirable) Cloud Provider certifications; AWS SAA/SAP, Azure MCSA CP; MCSE CP&I (desirable) ITIL and/or project management certification. You may have a Diploma or bachelor's degree in a related field Working hours: Normal working hours are 7.5 hours a day, Monday More ❯

technical teams, preferably within an MSP or IT services environment. Strong knowledge of IT infrastructure, networking, cloud services, and cybersecurity. Excellent organizational, leadership, and people management skills. Experience with ITIL processes and service management tools. Exceptional communication skills, with the ability to manage client relationships and influence stakeholders at all levels. Desirable Skills/Qualifications: Relevant certifications (e.g., ITIL, PMP More ❯

plans, including TSAs and roadmaps * Oversee data migration, infrastructure alignment and app rationalisation * Ensure uninterrupted IT services and maintain high SLA performance * Manage IT incidents, requests, changes and problems (ITIL framework) * Act as key liaison between IT and stakeholders (Legal, HR, Finance, Ops) * Coordinate with external vendors and manage service contracts * Ensure regulatory, legal and cybersecurity compliance during transitions * Capture … for future M&A initiatives * Support change management, onboarding and documentation across projects Requirements * Extensive experience in IT service delivery/operations within M&A environments * Strong grasp of ITIL practices and service management tools (e.g. ServiceNow) * Experience with complex IT integrations, carve-outs and cloud migrations * Excellent stakeholder and vendor management skills * PRINCE2 or equivalent project management expertise * Knowledge … of enterprise IT environments (Azure/AWS, networking, cybersecurity) * Ideally ITIL v4 Intermediate+ certified * Background in infrastructure, enterprise architecture or transformation will be highly favoured London based (initially 4 days per week onsite, dropping to 3 once passed probation More ❯

plans, including TSAs and roadmaps * Oversee data migration, infrastructure alignment and app rationalisation * Ensure uninterrupted IT services and maintain high SLA performance * Manage IT incidents, requests, changes and problems (ITIL framework) * Act as key liaison between IT and stakeholders (Legal, HR, Finance, Ops) * Coordinate with external vendors and manage service contracts * Ensure regulatory, legal and cybersecurity compliance during transitions * Capture … for future M&A initiatives * Support change management, onboarding and documentation across projects Requirements * Extensive experience in IT service delivery/operations within M&A environments * Strong grasp of ITIL practices and service management tools (e.g. ServiceNow) * Experience with complex IT integrations, carve-outs and cloud migrations * Excellent stakeholder and vendor management skills * PRINCE2 or equivalent project management expertise * Knowledge … of enterprise IT environments (Azure/AWS, networking, cybersecurity) * Ideally ITIL v4 Intermediate+ certified * Background in infrastructure, enterprise architecture or transformation will be highly favoured London based (initially 4 days per week onsite, dropping to 3 once passed probation More ❯

change boards and internal governance forums Experience and Knowledge: Proven experience in a service delivery or customer success role within a managed services or IT environment Strong understanding of ITIL principles and service management best practices Commercially astute with experience interpreting contracts and identifying upsell opportunities Excellent communication and stakeholder engagement skills, with the ability to translate technical issues for … technologies and modern workplace solutions Hands-on experience with HALO and Microsoft Dynamics (Desirable) Understanding of financial controls, including P&L, margins, and working capital Qualifications and Desirable Skills: ITIL Foundation or higher (desirable) Experience managing within a matrix environment Calm, analytical, and solutions-focused under pressure Passionate about delivering high-quality service and driving customer satisfaction What We Offer More ❯

Guidewire InsuranceSuite, Data Products, and Digital Products. Develop and deliver Application Maintenance and Support (AMS) strategies for Guidewire implementations. Align support models with IT Service Management (ITSM) frameworks and ITIL best practices. Ensure effective collaboration with infrastructure, architecture, and operations teams. Client Engagement Build and maintain trusted relationships with stakeholders at all levels. Act as a key liaison for gathering … improvements. Required Experience & Skills Strong background in the insurance industry and Guidewire applications (Claims, Policy, Billing). Proven experience in IT service delivery, AMS, and digital transformation. Knowledge of ITIL, DevOps, and cloud-based architecture is a plus. Experience presenting to senior executives and leading client workshops. Excellent interpersonal, verbal, and written communication skills. More ❯

of hours' delivery of services. Line managing a team may also become part of your role. Add your IT expertise to our outstanding team You'll bring Agile and ITIL Foundation level or equivalent experience. This will be matched with Microsoft Fundamentals role-based certification. Plus, Level 3 Information Communication Technician or equivalent level 3 qualification in IT, Computer Science … technical understanding of hardware, operating systems and software. You remain composed and effective in high-pressure, fast-paced environments. The following would be nice to see: experience working within ITIL environments, Microsoft role-based certification - Microsoft Associate, use of ServiceNow, Microsoft Azure, Intune & SCCM and a knowledge of relevant components, devices, processes, and protocols. Discover the support you need to … technical understanding of hardware, operating systems and software. Significant experience working with technologies in enterprise and or secure environments. Experience in a high-pressured, fast-paced team. Qualifications Agile & ITIL Foundation level/relevant experience - if relevant experience please detail in your application Microsoft Fundamentals role-based certification. Level 3 Information Communication Technician or equivalent level 3 qualification in IT More ❯

engineering management role * Proven leadership skills with experience managing distributed technical teams * Strong understanding of LAN environments and managed service operations * Excellent communication and stakeholder management abilities * Familiarity with ITIL frameworks and service management best practices * Commercial awareness with the ability to align technical delivery to business objectives * Analytical, solution-oriented mindset, with strong organisational skills * Experience using ITSM platforms … e.g., ServiceNow) * ITIL Foundation certification Desired (not essential) * Knowledge of Extreme Networks products * Previous experience supporting NHS or other public sector environments * Familiarity with monitoring tools (e.g., SolarWinds) * Interest in or experience with automation in support workflows Benefits * Hybrid working model across UK locations * 25 days holiday plus bank holidays * Pension scheme * Bonus opportunities * Training and professional development * Supportive leadership More ❯

engineering management role * Proven leadership skills with experience managing distributed technical teams * Strong understanding of LAN environments and managed service operations * Excellent communication and stakeholder management abilities * Familiarity with ITIL frameworks and service management best practices * Commercial awareness with the ability to align technical delivery to business objectives * Analytical, solution-oriented mindset, with strong organisational skills * Experience using ITSM platforms … e.g., ServiceNow) * ITIL Foundation certification Desired (not essential) * Knowledge of Extreme Networks products * Previous experience supporting NHS or other public sector environments * Familiarity with monitoring tools (e.g., SolarWinds) * Interest in or experience with automation in support workflows Benefits * Hybrid working model across UK locations * 25 days holiday plus bank holidays * Pension scheme * Bonus opportunities * Training and professional development * Supportive leadership More ❯

digital innovations to improve service delivery About you: Youre a proactive, customer-focused IT professional with a solid background in a Helpdesk or Service Desk environment, ideally within an ITIL framework. You have strong troubleshooting skills and working knowledge of Windows OS, Office 365, Active Directory, and service desk tools like Jira or Spiceworks. You're confident supporting users across … up before appointment. Person Specification About you Essential Youre a proactive, customer-focused IT professional with a solid background in a Helpdesk or Service Desk environment, ideally within an ITIL framework. You have strong troubleshooting skills and working knowledge of Windows OS, Office 365, Active Directory, and service desk tools like Jira or Spiceworks. You're confident supporting users across More ❯

similar accredited vocational work related IT qualification. *CompTIA A+ and N+ certification or an IT related relevant Diploma or equivalent industry qualification or experience. *Advanced ECDL or equivalent knowledge. *ITIL Foundation Certificate or equivalent. Desirable *Technical IT degree qualification desirable. *Office365 qualifications Experience Essential *Experience providing application support within an ICT environment. *Extensive experience of working within defined Service Level. … Agreements & Service Level Targets. *High level of understanding of ITIL processes and Service Management best practice framework. Desirable *Relevant experience gained working within an IT Service Desk/Centre Team or equivalent First level/Application/Customer support function. *Experience in troubleshooting Office365 applications Additional Criteria Essential *A positive outlook with ability to use initiative and contribute as part More ❯

with project managers and service owners to align changes with customer expectations and minimal service disruption. We want to hear from you if you: Key Skills & Experience Experience in ITIL-based Incident, Problem, and/or Change Management roles within a service provider or cloud infrastructure environment. Proven experience managing major incidents in high-pressure environments, including out-of-hours … support. Strong understanding of ITIL v3 or v4 frameworks and service management best practices. Experience working with monitoring, ticketing, and ITSM tools (e.g., ServiceNow, Jira, Opsgenie). Excellent communication, stakeholder management, and analytical skills. Ability to lead cross-functional teams during incidents and post-mortem activities. The successful candidate will also participate in an on-call rotation to ensure More ❯

to Microsoft Intune, Autopilot or Azure AD* Experience with remote monitoring and management tools (e.g., ConnectWise, Datto RMM)* Relevant IT certifications such as CompTIA A+, Microsoft 365 Fundamentals, or ITIL Foundation To Apply... Please apply through this advert or email your CV directly to . By applying, you consent to your application being processed and submitted to the client for … this vacancy only. KEY SKILLS - First Line Support, Service Desk, IT Support, Microsoft 365, Windows 10, Active Directory, Customer Service, Troubleshooting, MSP, Intune, Azure AD, CompTIA, ITIL, Technical Support, Helpdesk, Surrey More ❯

The Role We are seeking a talented Solutions Architect with a deep understanding of defence collaboration technologies and security requirements to join our team. The Solutions Architect will play a key role in designing and implementing innovative solutions tailored to More ❯

salary & package Supportive team environment Are you ready to take the next step in your application support career? Are you a natural problem-solver with a solid knowledge of ITIL principles? Right to Work You must hold the long-term right to work in the UK without sponsorship as we're unable to offer skilled worker sponsorship currently. Defaqto's … procedures and optimise performance Experience with Azure DevOps Python Your approach to work Good communication and collaboration skills Proactive and eager to learn new skills Disciplined approach following the ITIL principles If you've got some experience in software support or as a junior developer, that's a big plus! Working Location We operate aHybrid working model with team members More ❯

supporting internal users on a range of 1st & 2nd line technical issues, ranging across hardware, software and other services. You'll be working alongside an established team, within an ITIL environment, dealing with users face to face, remotely and occasional walk ins. Must have NPPV3, SC, or DV Clearance is highly desirable. Key Responsibilities for the IT Service Desk Technician … escalation points in line with agreed service levels. Visit user desks or remote offices when required to provide on-site support Maintain accurate asset and configuration records. Understanding of ITIL processes Experience with ITSM tools. Excellent communication skills If you are interested in this role or looking for something similar, please contact Alex directly on (url removed) If you are More ❯

Engineer/2nd Line Support/Field Support Engineer/Microsoft, Windows Server/SCCM/Active Directory/Office 365/Apple OS/Google Chrome OS/ITIL/ServiceNow Salary- £30,000- 32,000 per annum + benefits Car Allowance - £4,500 An Enhanced DBS will be required once the role is secured so candidates must be … Microsoft and Apple devices Basic Operational knowledge of Microsoft 365 and/or Google Workspace Technical knowledge and experience equivalent to CompTIA A+ or similar A working knowledge of ITIL methodology and use of IT service desk ticketing system e.g. ServiceNow would be an advantage In the first instance please submit your CV. More ❯

Architecture: Develop and maintain a service architecture model that ensures consistency, reusability, and integration across services and platforms. Define service models, ownership structures, and lifecycle states in line with ITIL best practice. Organisational Design for Service Delivery: Create and manage a fit-for-purpose ITSM organisational structure to support efficient and effective service operation and governance. Business Analysis & Change: Drive … definition, and governance. Proficient in Business Analysis techniques with a track record of managing change initiatives. Expert-level use of Microsoft Visio for process and architectural modelling. Accredited in ITIL v4 with practical implementation experience. Project delivery experience with PRINCE2 and/or APMP certification. Effective communicator with strong stakeholder engagement and influencing skills. Desirable: Background in Defence, Government, or More ❯

Architecture: Develop and maintain a service architecture model that ensures consistency, reusability, and integration across services and platforms. Define service models, ownership structures, and lifecycle states in line with ITIL best practice. Organisational Design for Service Delivery: Create and manage a fit-for-purpose ITSM organisational structure to support efficient and effective service operation and governance. Business Analysis & Change: Drive … definition, and governance. Proficient in Business Analysis techniques with a track record of managing change initiatives. Expert-level use of Microsoft Visio for process and architectural modelling. Accredited in ITIL v4 with practical implementation experience. Project delivery experience with PRINCE2 and/or APMP certification. Effective communicator with strong stakeholder engagement and influencing skills. Desirable: Background in Defence, Government, or More ❯

Deloitte's Investment Management & Wealth Operations and Domain Solutions (IM&W ODS) team offers end-to-end transformation services to clients in the Investment Management & Wealth sector. We combine deep knowledge of the industry and its challenges with technology and More ❯

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Atos is a global leader in data-driven, trusted and sustainable digital transformation and services. As a next generation digital business with More ❯

or Oracle Fusion Applications. Proven ability to manage and support complex Oracle environments (on-prem and/or cloud). Familiarity with infrastructure components supporting Oracle systems Experience with ITIL practices, preferably ITIL-certified. Demonstrated experience managing third-party vendors and support teams. Excellent communication and stakeholder management skills. Strong analytical and problem-solving abilities. Preferred Qualifications: ITIL v4 Certification More ❯