1,226 to 1,250 of 1,345 ITIL Jobs in the UK

Application Support Analyst - Hybrid from City of London (2 days in the office/3 days remote) Paying up to £60,000 plus benefits including bonus (up to 20%), BUPA health insurance, 4 x salary life assurance, season ticket loan More ❯

About Valiantys Valiantys is the leading global consulting and services firm dedicated to Atlassian. We accelerate business transformation by digitizing processes and modernizing teamwork, using the best Agile methods and tools. Our Atlassian technical expertise is unparalleled and we support More ❯

Lead DevOps Engineer - SC, ITIL, Application Up to £530 per day (Inside IR35) Primarily Remote 3/6 months My Client is an instantly recognisable Consultancy, who require a Senior/Lead DevOps Engineer that holds Active SC (Security) Clearance, as well as ITIL and application management, to work closely with a key end client. Key Requirements: Proven experience as … Lead DevOps/Application Support Engineer with Active Security Clearance (SC) Experience leading team of Application Support Engineers Proven experience in application management in Azure environments Strong Knowledge of ITIL Experience of development within Healthcare (InterSystems Health Share and Health Connect) Excellent understanding of EMPI, PD, Integration engine and IRIS Nice to have: ITIL Certification Development with Azure, Microsoft .Net More ❯

trends, and provide data-driven recommendations for improving system reliability and user satisfaction. Qualifications & Requirements: 5+ years of experience in IT service management, IT operations, or technology leadership roles ITIL Certification required (experience implementing ITIL best practices preferred) Strong leadership and stakeholder management skills, with the ability to communicate technical concepts to non-technical audiences Proven experience managing IT support More ❯

introduction and ideally some Service Design. - Process design, management, and documentation/authoring skills; with strong ability to chair, facilitate and lead meetings, workshops, and other such structured sessions. - ITIL awareness, preferably supported by ITIL certifications - Preferably someone with a strong background in Service management roles, with solid understanding of service management frameworks and processes - Understanding of Agile methodology - Innovative More ❯

IT Risk Manager - Servicenow, ITIL, Banking sought by leading investment bank based in the city of London. Inside IR35 - 4 days per week on site The IT Risk Manager position focuses on ensuring that applications and infrastructure meet risk and compliance standards within the banks enterprise environment. You're essentially the driving force behind identifying, tracking, and resolving IT risk … in ServiceNow and MS Office Experience creating IT monitoring/reporting processes Experience with the Archer Risk management tool (nice to have) Leading distributed teams through remediation Knowledge of ITIL and IT Change Management Strong understanding of IT lifecycles and infrastructure dependencies Interpersonal and managerial skills (negotiation, communication, team coordination) Bachelor's degree or equivalent experience Please apply within for More ❯

IT Risk Manager - Servicenow, ITIL, Banking sought by leading investment bank based in the city of London. **Inside IR35 - 4 days per week on site** The IT Risk Manager position focuses on ensuring that applications and infrastructure meet risk and compliance standards within the banks enterprise environment. You're essentially the driving force behind identifying, tracking, and resolving IT risk … in ServiceNow and MS Office Experience creating IT monitoring/reporting processes Experience with the Archer Risk management tool (nice to have) Leading distributed teams through remediation Knowledge of ITIL and IT Change Management Strong understanding of IT lifecycles and infrastructure dependencies Interpersonal and managerial skills (negotiation, communication, team coordination) Bachelor's degree or equivalent experience Please apply within for More ❯

Incident Manager - Service Management - SACM - ITIL - Defence - SC Clearance - Inside IR35 - Up to 550 per day - Hybrid working Location: Wiltshire - Hybrid working 3 days onsite Rate: Up to 550 per day (Inside IR35) Security Clearance: SC Clearance Required Duration: 12+ months Role overview We are seeking an experienced Incident/Problem Manager to join a secure Defence platform team, responsible … for maintaining service stability through effective incident and problem resolution. Operating within the Service Management function , you will lead the design and implementation of core ITIL processes across Incident and Problem Management , with additional responsibilities across Request Fulfilment , Event Management , Service Catalogue , and Service Asset & Configuration Management (SACM) . This role will also support compliance and efficiency through software licence … high attention to detail. Current SC Clearance (Security Check). Desirable Qualifications & Experience Prior experience working with Defence Digital , Operational Service Management (OSM) , or the MoD Service Centre . ITIL 4 Certification , particularly in Create, Deliver and Support . Experience with software licensing , compliance audits, or vendor agreements. Familiarity with service management tooling, particularly Remedy or similar platforms. What We More ❯

and accurate CMDB data through audits. Create reports and dashboards on asset utilization and configuration data. Train teams on asset and configuration management best practices. Experience/Skills Required: ITIL v4 certification with strong knowledge of ITIL principles. Proven experience leading large-scale Asset & Configuration Management initiatives. Expertise in CMDB, Software Asset Management (SAM), and ServiceNow. Strong analytical, problem-solving … and communication skills. Ability to manage priorities in a fast-paced environment. Desirable: ITIL v4 HVIT/CDS/PIC, SAM certification, knowledge of SaaS management, ISO 19770, or cybersecurity principles. Role Details: 6-month contract (likely to extend) £500/day Hybrid working - mostly remote, ad-hoc client site visits Asset and Configuration Management Lead | Contract | London/Portsmouth More ❯

and accurate CMDB data through audits. Create reports and dashboards on asset utilization and configuration data. Train teams on asset and configuration management best practices. Experience/Skills Required: ITIL v4 certification with strong knowledge of ITIL principles. Proven experience leading large-scale Asset & Configuration Management initiatives. Expertise in CMDB, Software Asset Management (SAM), and ServiceNow. Strong analytical, problem-solving … and communication skills. Ability to manage priorities in a fast-paced environment. Desirable: ITIL v4 HVIT/CDS/PIC, SAM certification, knowledge of SaaS management, ISO 19770, or cybersecurity principles. Role Details: 6-month contract (likely to extend) £500/day Hybrid working – mostly remote, ad-hoc client site visits Asset and Configuration Management Lead | Contract | London/Portsmouth More ❯

clearance. Qualifications and Experience Knowledge of IT infrastructure components such as hardware, databases, and networks. Understanding of IT concepts and architectures. Awareness of business-critical incidents and their impact. ITIL intermediate qualifications; ITIL Expert preferred. Experience in airport environments is highly desirable. Additional Information All applicant information will be kept confidential in accordance with EEO guidelines. More ❯

is seeking an experienced Availability Manager to join its Service Management function. You'll be responsible for ensuring platform availability and capacity, driving continuous service improvement, and supporting key ITIL practices including Capacity, Availability, SACM, ITSCM, and Service Level Management. Key Responsibilities: Manage and maintain ITIL 4-aligned Availability and Capacity Management practices Analyse performance trends and produce availability metrics … and implement service improvement opportunities Collaborate with technical teams to meet performance targets Support risk mitigation and resilience planning Essential Skills: Strong background in availability/capacity management in ITIL environments Proficiency with performance monitoring and reporting tools Solid understanding of IT infrastructure and cloud platforms Excellent stakeholder engagement and communication skills SC clearance Desirable: Experience with MoD service environments … ITIL 4 certification (especially High Velocity IT or Drive Stakeholder Value) Familiarity with Lean, Six Sigma, or other CSI methodologies People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics More ❯

containerised platforms, to meet strategic plans and roadmaps. Experience of effectively communicating at different levels, across support and engineering, business users, architecture and suppliers. Experience of working within an ITIL Framework and specifically providing 2nd/3rd line support for incidents, problems and changes. Applying different diagnostic techniques and methods in analysing and resolving issues, working up new practices and … We're after someone who's great at spotting and fixing issues, keeping monitoring tools running smoothly, and helping roll out updates and patches. You'll be working with ITIL across Incident, Problem and Change management processes to support a modern enterprise-grade tooling setup. You'll need a solid grasp of IT infrastructure and be comfortable working across Windows More ❯

containerised platforms, to meet strategic plans and roadmaps. Experience of effectively communicating at different levels, across support and engineering, business users, architecture and suppliers. Experience of working within an ITIL Framework and specifically providing 2nd/3rd line support for incidents, problems and changes. Applying different diagnostic techniques and methods in analysing and resolving issues, working up new practices and … We're after someone who's great at spotting and fixing issues, keeping monitoring tools running smoothly, and helping roll out updates and patches. You'll be working with ITIL across Incident, Problem and Change management processes to support a modern enterprise-grade tooling setup. You'll need a solid grasp of IT infrastructure and be comfortable working across Windows More ❯

Daily Rate: GBP 454.00 Job Type: Contract Technologies: Windows O/S MS SQL DBA Clustered Server Environments Storage Area Networks Active Directory VMware vSphere Linux Data Centre Builds ITIL SAP Basis Web Site Management Networking Load Balancing Middleware Management Redis MPLS TCI/IP Ethernet Networks Switches Routers Firewall Endeavour Recruitment is seeking an experienced Infrastructure Engineer for their … Operating Systems MS SQL DBA Clustered Server environments Storage Area Networks Active Directory VMWare v-Sphere Support handovers and service transition Change & Problem tool/process implementation Experience in ITIL Used to working in Matrix organisations and with multiple vendors Expected Skill Base: SAP Basis Web Site Management Networking Middleware Management Redis Back Up Technologies MPLS TCP/IP Ethernet More ❯

as Mysql, MongoDb or Redis and the relevant query language. • Previous experience and/or understanding of cloud-based infrastructure (ideally AWS). • Operated in/understanding of an ITIL environment, where Incident/Problem Mgmt, Change Control, etc are implemented. • ITIL working knowledge or qualification • Previous experience in a busy, fast-paced IT environment, working to agreed SLAs and More ❯

teams across UK and European offices, ensuring exceptional service standards, strong client relationships, and continuous operational improvement. This is a hands-on leadership role that blends service delivery expertise, ITIL-driven process management, and people leadership. Key responsibilities of the role: Lead and manage support teams, driving a culture of accountability, collaboration, and innovation. Oversee ITIL-based service delivery, ensuring … continuous improvement initiatives to optimise processes and enhance customer satisfaction. Experience required: 5+ years’ experience in service delivery management in SaaS, cloud, or enterprise software environments. Strong expertise in ITIL processes, incident management, and RCA. Proficient in Jira Service Desk, Power BI, and familiar with ISO 27001 frameworks. Excellent communicator with proven stakeholder management and team leadership skills. Holds a … relevant degree (IT, Business, or similar) – certifications such as ITIL, ISO 27001, PMP, or CSM are a plus. What’s on offer: A leadership role with real impact on client satisfaction and operational success. A collaborative and supportive culture where initiative and innovation are valued. Hybrid, (weekly office/home split), working model with regular opportunities to travel and engage More ❯

time role based at the London office with a requirement to be part of the out of hours Major Incident rota (currently 1 in 6 weeks). Other Responsibilities ITIL Process Implementation and Management IT Service Desk Leadership and Team Development Stakeholder Engagement Incident and Problem Management Change, Release and Configuration Management Risk management and Compliance Supplier Management Group Services … apply - so if you are worried you don't meet all the criteria, get in touch anyhow and let us do the worrying Professional competence and relevant experience in ITIL v3/v4 Line management experience, ideally of a similar scope and responsibility set Experience leading and managing high severity major incidents in a time critical environment Knowledge of control … frameworks, industry standards, and regulatory guidance, including ISO 27001, ISO20000, COBIT, ITIL, BIAN, FCA/PRA, CHAPS, LINK Excellent verbal and written communication skills with the ability to analyse, articulate and present complex issues clearly and concisely Confident presenter and facilitator that has experience presenting to and working with C-level Experience working in a highly regulated environment (Desirable) Financial More ❯

is fundamental to our growth and success. Responsibilities As a Senior Cloud Engineer, you will support and enable the Microsoft Technology Stack through IT Change, troubleshoot IT Problems, following ITIL v4 guidelines in this cutting edge and highly secure environment. You will support our technical environment, which includes Microsoft technologies, Meraki networking, SaaS solutions (including our own bespoke workshop management … solutions within our Microsoft Technical Stack Work with stakeholders to devise improvements to their teams' processes with Power Platforms and automation Assist with IT Change and Problem Management following ITIL v4 guidelines, using advanced troubleshooting and problem-solving skills and working closely with internal colleagues and external suppliers in resolving issues promptly Support IT governance, ensuring security best practises and … commute to the stansted office as this role is hybrid 2 days a week in the office. What do I need to know? Azure Power Platforms Entra ID Intune ITIL v4 Experience in a similar role would be advantageous A deep understanding of O365, Autopilot, Defender & SSO would be highly beneficial Qualifications Relevant Apprenticeship or higher education Any of the More ❯

is fundamental to our growth and success. Responsibilities As a Senior Cloud Engineer, you will support and enable the Microsoft Technology Stack through IT Change, troubleshoot IT Problems, following ITIL v4 guidelines in this cutting edge and highly secure environment. You will support our technical environment, which includes Microsoft technologies, Meraki networking, SaaS solutions (including our own bespoke workshop management … solutions within our Microsoft Technical Stack Work with stakeholders to devise improvements to their teams' processes with Power Platforms and automation Assist with IT Change and Problem Management following ITIL v4 guidelines, using advanced troubleshooting and problem-solving skills and working closely with internal colleagues and external suppliers in resolving issues promptly Support IT governance, ensuring security best practises and … commute to the stansted office as this role is hybrid 2 days a week in the office. What do I need to know? Azure Power Platforms Entra ID Intune ITIL v4 Experience in a similar role would be advantageous A deep understanding of O365, Autopilot, Defender & SSO would be highly beneficial Qualifications Relevant Apprenticeship or higher education Any of the More ❯

is fundamental to our growth and success. Responsibilities As a Senior Cloud Engineer, you will support and enable the Microsoft Technology Stack through IT Change, troubleshoot IT Problems, following ITIL v4 guidelines in this cutting edge and highly secure environment. You will support our technical environment, which includes Microsoft technologies, Meraki networking, SaaS solutions (including our own bespoke workshop management … solutions within our Microsoft Technical Stack Work with stakeholders to devise improvements to their teams' processes with Power Platforms and automation Assist with IT Change and Problem Management following ITIL v4 guidelines, using advanced troubleshooting and problem-solving skills and working closely with internal colleagues and external suppliers in resolving issues promptly Support IT governance, ensuring security best practises and … commute to the stansted office as this role is hybrid 2 days a week in the office. What do I need to know? Azure Power Platforms Entra ID Intune ITIL v4 Experience in a similar role would be advantageous A deep understanding of O365, Autopilot, Defender & SSO would be highly beneficial Qualifications Relevant Apprenticeship or higher education Any of the More ❯

advantage) Mobile Device Support – iOS (iPhone/iPad) email services. Previous working experience using best practice IT Service Management tool sets in relation to effectively handle Customer’s Tickets. ITIL knowledge specifically in relation to IT Service Operations (Incident, Problem, Request Management, and Asset Management) and adherence to other ITIL Service Management Processes. Experience of cross-functional working and cultural More ❯

scheme, on-going training and development. Your Skills: 1+ years running outsourced IT or telecoms contract. CIPS Level 4. Degree or equivalent in IT, Information Systems or Business Management. ITIL v4 Managing Professional or higher. Who we are: We're a trusted leader in delivering end-to-end workforce solutions - from recruitment and technology to workforce supply, management, and training … sectors. Key Responsibilities: •Manage full lifecycle for 6+ IT/telecoms vendors, including contracts, renewals, and performance reviews •Oversee daily/weekly SLAs, drive service improvements, and align to ITIL metrics •Lead IT governance board; maintain risk register and support ISO/cybersecurity compliance •Control £700k IT OPEX budget; track costs and manage asset register •Sponsor supplier-led projects (e.g. More ❯

for Storage, File Services, Backup & Archive, including dependent systems & processes, that support business & department objectives. Directly support Project deliveries that impact Storage, File Services, Backup & Archive; Ensure all standard ITIL operating procedures are adhered to and monitor/actively manage the resolution of incidents, problems and change requests for Team. Ensure ITIL procedures are adhered to and monitor/actively More ❯

/annum. This role will be based in Cambuslang. Responsibilities: - Make full use of IT Service Management (ITSM) tools available to work effectively and efficiently, complying with ITIL framework principles, ensuring resolutions or fulfilments are undertaken within agreed service level agreement(s) (SLAs). - Undertake ongoing Research & Development (R&D) and seek to identify areas to deliver innovation initiatives to … line with departmental policy. - Provide third line support on a day-to-day basis. - Oversee Operational Comms life cycle management, upgrades, capacity management, incident, change and problem management. Implement ITIL based processes and procedures across the infrastructure, exploiting the use of the service desk system to its maximum extent. - Maintain an in-depth knowledge of Operational Comms specialisms, providing expert … them refreshed - Experience of providing technical leadership to more junior colleagues, including within projects Desirable Skills: - University Degree in Digital Technology or Electronic Engineering related discipline or equivalent experience - ITIL V4: Foundation certification or higher If you would like to hear more about this opportunity please get in touch. More ❯