Desirable Postgraduate qualification in EPR configuration, digital health, or clinical systems Membership of a relevant professional body (e.g. BCS, HIMSS, APM) Formal training in change management, service readiness, or ITIL Certification in NHS-specific digital frameworks or standards (e.g. Blueprinting, What Good Looks Like) Experience Essential Significant experience leading cutover or go-live activities in large-scale digital transformation programmes More ❯
Birmingham, West Midlands, England, United Kingdom
SF Recruitment
projects in a managed services environment. Hands-on expertise with Microsoft 365, Intune, and Azure. Familiarity with ITSM platforms (e.g., Halo) and network/security practices. Strong understanding of ITIL, SLAs, and service desk operations. Commercial awareness with experience in ROI, business cases, and benefit realisation. Excellent communication and stakeholder engagement skills. Competencies And Skills Innovative problem-solver with a More ❯
and technical understanding of Microsoft 365 and general business IT systems. Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLAs incident Management. Service Request Fulfilment and Change Management. Ability to demonstrate excellent troubleshooting skills Ability to demonstrate strong team working and team leadership More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Fruition Group
IT Configuration Manager – Key Requirements: Strong background in IT Service Management (ITSM), with proven experience managing or designing CMDBs within enterprise-scale organisations Advanced working knowledge of ServiceNow and ITIL processes, particularly in Configuration and Asset Management Experience defining and embedding Configuration Management policies, procedures, and governance frameworks Excellent communication and stakeholder management skills, with the ability to lead discussions More ❯
bradford, yorkshire and the humber, united kingdom Hybrid / WFH Options
Fruition Group
IT Configuration Manager – Key Requirements: Strong background in IT Service Management (ITSM), with proven experience managing or designing CMDBs within enterprise-scale organisations Advanced working knowledge of ServiceNow and ITIL processes, particularly in Configuration and Asset Management Experience defining and embedding Configuration Management policies, procedures, and governance frameworks Excellent communication and stakeholder management skills, with the ability to lead discussions More ❯
environment. Experience of using call/incident/CRM logging systems e.g. salesforce.com Good appreciation of and interest in technology. Competent Excel user. Working knowledge of support desk software. ITIL Foundation. Excellent customer service skills. Desirable An IT related qualification e.g. computer science/engineering degree or equivalent. Personal Attributes Empathetic telephone manner. Methodical approach with high attention to detail. More ❯
environment. Experience of using call/incident/CRM logging systems e.g. salesforce.com Good appreciation of and interest in technology. Competent Excel user. Working knowledge of support desk software. ITIL Foundation. Excellent customer service skills. Desirable An IT related qualification e.g. computer science/engineering degree or equivalent. Personal Attributes Empathetic telephone manner. Methodical approach with high attention to detail. More ❯
environment. Experience of using call/incident/CRM logging systems e.g. salesforce.com Good appreciation of and interest in technology. Competent Excel user. Working knowledge of support desk software. ITIL Foundation. Excellent customer service skills. Desirable An IT related qualification e.g. computer science/engineering degree or equivalent. Personal Attributes Empathetic telephone manner. Methodical approach with high attention to detail. More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Virgin Money
IT estate We need you to have Experience of working within an IT support team, with a proven track record in colleague support roles and have and understanding of ITIL frameworks Windows 11 experience and sound understanding of Microsoft software - including O365, Teams etc. Experience of PC configuration/Installation Be adaptable and able to operate in a constantly changing More ❯
improvement. About You Bachelor's degree in IT, Computer Science, or a related field (or equivalent experience); relevant certifications such as Microsoft Certified: Azure Solutions Architect Expert, TOGAF, or ITIL are highly desirable. Minimum of 3 years' experience designing and assuring complex solution architectures in Azure cloud environments, including migrations of business-critical applications. Strong understanding of Azure services across More ❯
of remote access tools and remote support Basic scripting skills (PowerShell or similar) (desirable) Understanding of cloud technologies (Azure, AWS) (desirable) Certifications such as CompTIA A+, Microsoft MTA, or ITIL Foundation (desirable) Can you please apply or email for any questions More ❯
in Endur application support . Strong knowledge of energy/commodity trading workflows and processes. Excellent problem-solving, debugging, and analytical skills. Experience with incident, problem, and change management (ITIL framework preferred). Ability to work in a fast-paced, business-critical environment with strong communication skills. Nice to Have Exposure to cloud technologies (AWS and/or Azure) . More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Nine Twenty Recruitment Ltd
VPNs). Experience with telecoms platforms, SIP/VoIP, and call routing. Knowledge of VMware/Hyper-V, Intune, and backup solutions. Certifications such as Microsoft, Cisco, CompTIA or ITIL (desirable). Whats on Offer A varied role covering desktop, server, cloud, and telecoms technologies. Professional growth opportunities with exposure to modern IT platforms. Competitive salary, hybrid working, and on More ❯
experience (IT or non-IT industry) Experience handling IT support calls and troubleshooting technical issues Familiarity with Windows 10, Active Directory, and ServiceNow ITSM tool Basic understanding of the ITIL Framework (certification is a plus) Strong problem-solving skills with great attention to detail Excellent communication and teamwork skills Ability to work under pressure and meet deadlines If you're More ❯
bradford, yorkshire and the humber, united kingdom
UST
experience (IT or non-IT industry) Experience handling IT support calls and troubleshooting technical issues Familiarity with Windows 10, Active Directory, and ServiceNow ITSM tool Basic understanding of the ITIL Framework (certification is a plus) Strong problem-solving skills with great attention to detail Excellent communication and teamwork skills Ability to work under pressure and meet deadlines If you're More ❯
North Yorkshire, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
Cloud integrated)* Experience with Active Directory and Azure Active Directory user & group administration* Ability to support M365 services (Teams, SharePoint, OneDrive)* Knowledge of InTune* Previous experience of working with ITIL service management processes What you'll get in return This is an initial 3-Month contract - highly likely to extend to 6 Months - Hybrid working after Initial Training - £200.00 Per More ❯
3rd-level qualification in IT or Computing (advantageous). Experience using IT Service Management tools (e.g. ServiceNow). Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal abilities. ITIL certification (Foundation or above) preferred. Key Responsibilities: Line management of a diverse technical team, including performance reviews, training plans and resource planning. Representing the consultancy in client forums and project More ❯
with remote monitoring and management (RMM) tools. Excellent problem-solving and communication skills. Ability to manage multiple client requests in a fast-paced environment. Certifications such as CompTIA A+, ITIL, Microsoft Certified: Fundamentals are a plus. What We Offer: Competitive salary. Ongoing training and certification opportunities. Exposure to varied technologies and industries. An expanding, collaborative and supportive team environment. Cafe More ❯
in professional services (legal, finance, or insurance) . Strong technical skills across Windows 11, Intune, Microsoft 365, and iOS . Excellent communication and problem-solving skills; calm under pressure. ITIL Foundation certification desirable. Proactive, organised, and able to work independently in a busy environment. Apply now to speak with VIQU IT in confidence. Or contact Aaron Chiverton via the VIQU More ❯
upgrades, configuration, and integration with back-office systems. Provide VIP/Executive support as required. Collaborate with remote L2365 teams and vendors for escalations. Maintain accurate documentation and follow ITIL best practices. Required Skills & Experience: 3+ years of experience in Desktop/Server/IT Support, including POS systems in retail environments. Hands-on experience with POS software, barcode scanners More ❯
upgrades, configuration, and integration with back-office systems. Provide VIP/Executive support as required. Collaborate with remote L2365 teams and vendors for escalations. Maintain accurate documentation and follow ITIL best practices. Required Skills & Experience: 3+ years of experience in Desktop/Server/IT Support, including POS systems in retail environments. Hands-on experience with POS software, barcode scanners More ❯
upgrades, configuration, and integration with back-office systems. Provide VIP/Executive support as required. Collaborate with remote L2365 teams and vendors for escalations. Maintain accurate documentation and follow ITIL best practices. Required Skills & Experience: 3+ years of experience in Desktop/Server/IT Support, including POS systems in retail environments. Hands-on experience with POS software, barcode scanners More ❯
at least two other ServiceNow modules. Proven track record of ServiceNow integrations (REST, SOAP, APIs, MID Server). Experience with ServiceNow scripting and data model. In-depth knowledge of ITIL/ITSM processes. Background in designing and implementing CMDB and Discovery. Excellent problem-solving, communication, and stakeholder management skills. Preferred Qualifications: ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist More ❯
Newbury, England, United Kingdom Hybrid / WFH Options
IBU
at least two other ServiceNow modules. Proven track record of ServiceNow integrations (REST, SOAP, APIs, MID Server). Experience with ServiceNow scripting and data model. In-depth knowledge of ITIL/ITSM processes. Background in designing and implementing CMDB and Discovery. Excellent problem-solving, communication, and stakeholder management skills. Preferred Qualifications: ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist More ❯
at least two other ServiceNow modules. Proven track record of ServiceNow integrations (REST, SOAP, APIs, MID Server). Experience with ServiceNow scripting and data model. In-depth knowledge of ITIL/ITSM processes. Background in designing and implementing CMDB and Discovery. Excellent problem-solving, communication, and stakeholder management skills. Preferred Qualifications: ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist More ❯