351 to 375 of 524 ITIL Jobs in the UK

across multiple platforms and can balance operational stability with continuous service improvement. Key areas of focus include: Owning and evolving ITSM strategy and governance (ITIL-aligned) Leading service improvement initiatives across operations and delivery teams Acting as the senior escalation point for stakeholders across the business Driving process optimisation through ...

leadership across the testing lifecycle. This role is pivotal to supporting a move to Microsoft Business Central, with additional responsibility for EPOS testing and ITIL-based deployments. What you'll need to succeed Strong Test Lead/Test Manager experienceProven background with Microsoft Business Central Solid EPOS testing experience Excellent ...

Previous experience working on either Java, C++ or Python as programming languages, ideally with some experience in scripting/coding. Responsibility for the sites ITIL systems. Analysis of systems within the business to provide a continuous growth including a concentration on Root Cause Analysis and performance of machines. Work ...

professional and assertive manner. Communicate and collaborate with Business & Operational Teams Mainframe Automation Problem escalations (internal and vendor support) Follow the clients ITIL Business processes, Change, Incident, Problem and Root Cause Analysis processes Manage Mainframe Automation tools in line with security, compliance, and policies, using standard tools, eg CyberArk, ServiceNow ...

external suppliers under a unified governance model. Conduct structured service reviews, presenting performance insights and agreed improvement plans. Drive operational excellence by implementing ITIL aligned best practices across incident, problem and change management. Ensure adherence to IT policies, cybersecurity standards and relevant regulatory requirements. Manage risks associated with back office … services in a multi-vendor, outsourced environment. Experience supporting key applications (Microsoft 365). Strong stakeholder management and relationship-building skills. Experience with ITIL and SIAM methodologies. Experience in incident, problem and change management. Experience managing budgets and cost allocation. Business-focused, service-driven mindset. Familiarity with back office business ...

Desk team in Stoke-on-Trent. This is an excellent opportunity for someone looking to develop their career in IT support within a structured, ITIL-driven environment. The Role As a 1st Line Support Engineer, you will act as the first point of contact for both internal and external customers … business to resolve issues effectively About You Previous experience in an IT support or Service Desk environment (preferred but not essential) Understanding of ITIL processes (Incident, Problem, Change Management) Strong communication skills, both written and verbal Customer-focused mindset with a genuine desire to resolve issues A team player ...

with ServiceNow or similar ITSM tools. Exceptional attention to detail and documentation accuracy. Proficiency with Microsoft Office (Excel, Word, PowerPoint). Desirable Awareness of ITIL principles; ITIL Foundation certification is a plus. Experience in IT operations or support environments. Exposure to Change or Release Management within regulated industries (e.g., Financial … supportive team environment with opportunities to grow within Service Management. Exposure to a broad range of projects and service transitions. Training support towards ITIL and broader ITSM development. Experience within a regulated, security-focused financial services organisation. Apply Now This is an exciting opportunity to further develop your IT Service ...

creating strong team relationships and developing our talent. Preferred: Qualifications in IT/Engineering/Business (or a related field) Relevant qualifications (e.g., ITIL,CISM/CISSP) are an advantage Fluent written and spoken English is a requirement; Nordic language(s) are an advantage If you are interested and would ...

infrastructure engineer to work collaboratively with colleagues and our customer on an exciting and critical system, delivering technical services in a dynamic ITIL environment click apply for full job details ...

outsourcing, service management and delivery Working knowledge of audit and assurance methods Good knowledge of IT governance frameworks such as COBIT 5, ITIL, ISO and their interactions Ability to perform Risk/Return analysis Ability to engage effectively with all stakeholders (internal and external) Fluent communicator, both written and orally ...

practices. Identify service improvements to reduce risk and improve stability. Producing high quality implementation scripts, test plans and change controls for all network changes. (ITIL Framework) Be expected to upskill your knowledge of different technologies (Project related) Create, maintaining, and reviewing operational and technical design documentation. As part ...

Proven experience delivering end-to-end service design within complex IT environments. Strong understanding of IT service lifecycle management and ITSM frameworks, such as ITIL Certification. Experience producing Service Design Packages (SDPs) and operational service documentation. Ability to translate business, technical, and operational requirements into practical service designs. Experience collaborating ...

innovative ideas. Managing a team of Service Desk Technicians. Skills and Experience: To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment. You will also demonstrate: Accountability and responsibility for your workload. Helpful ...

security operations, incident response, threat intelligence, and vulnerability management In-depth knowledge of regulatory requirements, security frameworks and industry standards (e.g., ISO 27001, NIST, ITIL). Demonstrable Senior stakeholder management up to C-suite Experience working in immature security environments 'Great to have' experience: Experience working in a Retail, Food ...

security operations, incident response, threat intelligence, and vulnerability management In-depth knowledge of regulatory requirements, security frameworks and industry standards (e.g., ISO 27001, NIST, ITIL). Demonstrable Senior stakeholder management up to C-suite Experience working in immature security environments 'Great to have' experience: Experience working in a Retail, Food ...

implementation planning) Ability to lead teams and contribute to business development activity Nice to have: Exposure to AI-led or Agentic AI operating models ITIL or similar frameworks Experience building propositions or contributing to go-to-market offerings Why it's worth a conversation This is one of those roles ...

implementation planning) Ability to lead teams and contribute to business development activity Nice to have: Exposure to AI-led or Agentic AI operating models ITIL or similar frameworks Experience building propositions or contributing to go-to-market offerings Why it's worth a conversation This is one of those roles ...

implementation. Desirable Membership of professional body, e.g. BCS Qualification Essential Good working knowledge of the BS ISO/IEC 27001 Information Security standard Desirable ITIL Foundation qualification Qualifications Essential Cyber Security Qualifications or working towards Desirable Management Qualification or equivalent Qualifications Essential Educated to Masters Level in a relevant Digital ...

4. Profile Must haves: Application management Senior stakeholder skills Robust supplier management Line management Nice to haves: Public Sector experience Architecture background TOGAF ITIL Job Offer 27 days + 3 days at Christmas + BHS Option to buy more holidays Government Pension Health cash plan Car leasing scheme Range ...

Build reporting, controls, and audit readiness frameworks Skills & experience required: - Proven experience building or transforming an IT Asset Management (ITAM) capability Strong knowledge of ITIL and Service Management practices Experience working with CMDB platforms. Understanding of CIS Controls and security governance Ability to operate strategically while remaining hands ...

Role The main duties and responsibilities of this role include: Provide first-line technical support Apply technical understanding to categorise incidents accurately Support ITIL-lite processes i.e. (Incident, Request, Problem, Knowledge). Assist with basic device configuration and setup. Maintain asset register and support asset lifecycle processes. Support college events ...

Build reporting, controls, and audit readiness frameworks Skills & experience required: - Proven experience building or transforming an IT Asset Management (ITAM) capability Strong knowledge of ITIL and Service Management practices Experience working with CMDB platforms. Understanding of CIS Controls and security governance Ability to operate strategically while remaining hands ...

Build reporting, controls, and audit readiness frameworks Skills & experience required: - Proven experience building or transforming an IT Asset Management (ITAM) capability Strong knowledge of ITIL and Service Management practices Experience working with CMDB platforms. Understanding of CIS Controls and security governance Ability to operate strategically while remaining hands ...

multi-site environment Experience of running an Architecture function Ideally you may also hold a certified Project Management qualification, (eg. PRINCE2) and/or ITIL V3 or V4 Foundation (this is desirable but not essential) Excellent communication skills and the ability to negotiate and influence others You will also have ...

skilled in producing high quality functional specifications within cross-functional teams to build and test developments You will have gained knowledge of key ITIL processes and experience with SAP Fiori applications in Quality Management The SAP ERP CC Team: The team includes SAP functional support and subject matter experts ...