Hounslow, England, United Kingdom Hybrid / WFH Options
Epsilon
changes to agreed milestones or challenges, risks and blockers that may affect the outcome or agreed completion dates (with proactive suggestions to resolve) ITServiceManagement Execute ServiceManagement processes including Change, Config, Service Level, Performance, Incident and Problem Management to deliver a high level of support and system availability more »
Windsor, England, United Kingdom Hybrid / WFH Options
Epsilon
changes to agreed milestones or challenges, risks and blockers that may affect the outcome or agreed completion dates (with proactive suggestions to resolve) ITServiceManagement Execute ServiceManagement processes including Change, Config, Service Level, Performance, Incident and Problem Management to deliver a high level of support and system availability more »
Bromley, England, United Kingdom Hybrid / WFH Options
Epsilon
changes to agreed milestones or challenges, risks and blockers that may affect the outcome or agreed completion dates (with proactive suggestions to resolve) ITServiceManagement Execute ServiceManagement processes including Change, Config, Service Level, Performance, Incident and Problem Management to deliver a high level of support and system availability more »
Maidstone, England, United Kingdom Hybrid / WFH Options
Epsilon
changes to agreed milestones or challenges, risks and blockers that may affect the outcome or agreed completion dates (with proactive suggestions to resolve) ITServiceManagement Execute ServiceManagement processes including Change, Config, Service Level, Performance, Incident and Problem Management to deliver a high level of support and system availability more »
Epsom, England, United Kingdom Hybrid / WFH Options
Epsilon
changes to agreed milestones or challenges, risks and blockers that may affect the outcome or agreed completion dates (with proactive suggestions to resolve) ITServiceManagement Execute ServiceManagement processes including Change, Config, Service Level, Performance, Incident and Problem Management to deliver a high level of support and system availability more »
London, England, United Kingdom Hybrid / WFH Options
Epsilon
changes to agreed milestones or challenges, risks and blockers that may affect the outcome or agreed completion dates (with proactive suggestions to resolve) ITServiceManagement Execute ServiceManagement processes including Change, Config, Service Level, Performance, Incident and Problem Management to deliver a high level of support and system availability more »
Gravesend, England, United Kingdom Hybrid / WFH Options
Epsilon
changes to agreed milestones or challenges, risks and blockers that may affect the outcome or agreed completion dates (with proactive suggestions to resolve) ITServiceManagement Execute ServiceManagement processes including Change, Config, Service Level, Performance, Incident and Problem Management to deliver a high level of support and system availability more »
Chelmsford, England, United Kingdom Hybrid / WFH Options
Epsilon
changes to agreed milestones or challenges, risks and blockers that may affect the outcome or agreed completion dates (with proactive suggestions to resolve) ITServiceManagement Execute ServiceManagement processes including Change, Config, Service Level, Performance, Incident and Problem Management to deliver a high level of support and system availability more »
Dartford, England, United Kingdom Hybrid / WFH Options
Epsilon
changes to agreed milestones or challenges, risks and blockers that may affect the outcome or agreed completion dates (with proactive suggestions to resolve) ITServiceManagement Execute ServiceManagement processes including Change, Config, Service Level, Performance, Incident and Problem Management to deliver a high level of support and system availability more »
Slough, England, United Kingdom Hybrid / WFH Options
Epsilon
changes to agreed milestones or challenges, risks and blockers that may affect the outcome or agreed completion dates (with proactive suggestions to resolve) ITServiceManagement Execute ServiceManagement processes including Change, Config, Service Level, Performance, Incident and Problem Management to deliver a high level of support and system availability more »
Crawley, England, United Kingdom Hybrid / WFH Options
Epsilon
changes to agreed milestones or challenges, risks and blockers that may affect the outcome or agreed completion dates (with proactive suggestions to resolve) ITServiceManagement Execute ServiceManagement processes including Change, Config, Service Level, Performance, Incident and Problem Management to deliver a high level of support and system availability more »
Orpington, England, United Kingdom Hybrid / WFH Options
Epsilon
changes to agreed milestones or challenges, risks and blockers that may affect the outcome or agreed completion dates (with proactive suggestions to resolve) ITServiceManagement Execute ServiceManagement processes including Change, Config, Service Level, Performance, Incident and Problem Management to deliver a high level of support and system availability more »
Tunbridge Wells, England, United Kingdom Hybrid / WFH Options
Epsilon
changes to agreed milestones or challenges, risks and blockers that may affect the outcome or agreed completion dates (with proactive suggestions to resolve) ITServiceManagement Execute ServiceManagement processes including Change, Config, Service Level, Performance, Incident and Problem Management to deliver a high level of support and system availability more »
Kingston upon Thames, England, United Kingdom Hybrid / WFH Options
Epsilon
changes to agreed milestones or challenges, risks and blockers that may affect the outcome or agreed completion dates (with proactive suggestions to resolve) ITServiceManagement Execute ServiceManagement processes including Change, Config, Service Level, Performance, Incident and Problem Management to deliver a high level of support and system availability more »
servicemanagement No RtOP caused by errors by configuration management Working relationships: Internal: Customer delivery leads Account Support Team Delivery leads SMC Process Owners, ITSM Implementation team, Reporting team Production Engineering team External: DXC Customers DXC Partners and service providers Experience: Masters degree and a minimum of 1 year of more »
Effective communication skills. Experience managing and delivering IT platforms. Proactive and innovative approach. Office 365 administration, including Microsoft Teams. SQL Server management. Familiarity with ITSM systems (Sunrise beneficial). Expert technical experience with Server, VMWare, and SAN. General network administration and troubleshooting skills. Over 3 years of experience with Microsoft more »
and excellent communication, customer handling and inter-personal skills. Skills Hands-on experience managing customer issues through a ticketing solution (Freshservice or a similar ITSM tool) Desktop Support (Windows 10/11 & MacOS) Laptop deployment OKTA O365/Exchange administration tasks Active Directory/Azure Active Directory admin Microsoft InTune more »
Employment Type: Permanent
Salary: £30000 - £32500/annum 7.5% bonus, lots of holiday
will be given to candidates who have worked in an IT Managed Service Provider environment. You will be familiar with service desk technologies (e.g., ITSM tools, remote support tools). As the Service Manager you will lead and manage the service desk team to ensure efficient and effective resolution of more »
user accounts and security groups. Experience with Sharepoint migration and management. Experienced at building and maintaining end-user computer systems. Experience in using ITServiceManagement software. Be user-focused and understand and identify user needs. Be commercially aware, including cost analysis and budget preparation. Knowledge of Cyber Security technologies. more »
Analyst/1st Line Support/Technical Support role Experience of supporting Microsoft Office 365 Experience of using Active Directory Experience of using an ITSM tool Competent at identifying and fixing desktop hardware & software issues Basic networking and general fault diagnosis Customer service experience and strong communication skills Ability to more »
Analyst/1st Line Support/Technical Support role Experience of supporting Microsoft Office 365 Experience of using Active Directory Experience of using an ITSM tool Competent at identifying and fixing desktop hardware & software issues Basic networking and general fault diagnosis Customer service experience and strong communication skills Ability to more »
London, England, United Kingdom Hybrid / WFH Options
HireTalent - Diversity Staffing & Recruiting Firm
team, where necessary. Provide guidance, key point of business contact and leadership in a period of significant organisational change. Project Management & Strategy Develop ServiceNow ITSM to automate processes and provide a scalable solution using industry best practices. Project Management: Collaborating whilst managing numerous stakeholder’s expectations to understand departmental challenges more »
incidents, prioritize tasks, and coordinate with relevant teams to ensure swift resolution, adhering to predefined SLAs. Manage and monitor new and existing requests via ITSM tool Problem Management: Identify and troubleshoot system failures, network issues, and performance bottlenecks, implementing timely and effective solutions. System Administration: Manage, configure, and maintain servers more »
members in the IT team to ensure swift resolution. Maintain accurate records of all incidents, service requests, and resolutions using the firm's ITServiceManagement system. Ensure all support requests are logged, prioritised, and managed in line with agreed Service Level Agreements (SLAs). Provide user training and guidance more »
complexity. · Ability to prioritise and manage multiple tasks simultaneously. · Working knowledge of Microsoft Azure, Active Directory, Exchange, and Office 365. · Demonstrable knowledge of ITServiceManagement frameworks (ITIL, COBIT) · Working knowledge of the Microsoft technology stack. Desirable · Demonstrable experience in troubleshooting database and data issues. · Demonstrable experience in effective application more »
